Installation Administrator Window & Door Company Nottingham Competitive Salary + Benefits full t... Installation Administrator Window & Door Company Nottingham Competitive Salary + Benefits full time Mon-FriBenefits: 25 days Holiday + Bank Hols, Health cash plan, Pension Scheme, Personal development, Free parking About the Client:One of our clients are looking for an experienced administrator to join their Home Improvement company, based in Nottingham. You will be working full time- 40 hours across 5 days out of 7 on a flexible basis support administration duties across the team. About the Role:As an Installation Administrator, you will be a pivotal point of contact for our customers, supporting Installation and Building Managers and engaging directly with customers. Responsibilities include: Engaging with customers to ensure they are fully informed of their project progress.Coordinating with internal and external stakeholders to resolve customer queries.Organisation and management of builders and subcontractors, including handling communications andDeveloping and maintaining excellent relationships to enhance customer satisfaction.Producing timely and accurate KPI reports and managing office administration tasks.Keeping up to date with product knowledge and complying with industry guidelines.Ensuring all customer interactions are handled efficiently and effectively. What we are looking for: You may have knowledge of the home improvement and building industry, but it’s not essential as we provide full training.Showcase good planning and organisational skills, allowing you to manage tasks efficiently.You're a problem-solver with excellent communication skills, capable of building great relationships both internally and externally.A proactive, motivated individual, you're ready to embrace challenges and are keen to develop furtherGood IT and Microsoft Office knowledge INDLS
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Installation Administrator Orion Windows York Competitive Salary + Benefits full time Mon-FriBenefit... Installation Administrator Orion Windows York Competitive Salary + Benefits full time Mon-FriBenefits: 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:Orion Windows part of the £60m+ turnover Conservatory Outlet Group, and are the leading installer of conservatories, orangeries, double glazing windows, living spaces and doors with our brands based in Yorkshire, Nottingham and Derbyshire. At Orion Windows, our focus is to deliver an exceptional service to our customers. This is a great opportunity to work high profile, fast moving and forward-thinking group.Our employees are the heart of the business and we invest in good people, offering career development and training opportunities. At conservatory Outlet we make the best products, offer the best service and work with the best people. Join us and be a key player in shaping the future growth of our group. About the Role:As an Installation Administrator, you will be a pivotal point of contact for our customers, supporting Installation and Building Managers and engaging directly with customers. Responsibilities include: Engaging with customers to ensure they are fully informed of their project progress.Coordinating with internal and external stakeholders to resolve customer queries.Organisation and management of builders and subcontractors, including handling communications andDeveloping and maintaining excellent relationships to enhance customer satisfaction.Producing timely and accurate KPI reports and managing office administration tasks.Keeping up to date with product knowledge and complying with industry guidelines.Ensuring all customer interactions are handled efficiently and effectively. What we are looking for: You may have knowledge of the home improvement and building industry, but it’s not essential as we provide full training.Showcase good planning and organisational skills, allowing you to manage tasks efficiently.You're a problem-solver with excellent communication skills, capable of building great relationships both internally and externally.A proactive, motivated individual, you're ready to embrace challenges and are keen to develop furtherGood IT and Microsoft Office knowledge How to ApplyApply directly with your CV. Please note EqualsOne are advertising this on behalf of Conservatory Outlet Group and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet Group. INDLS
Part time Receptionist/Sales Support Planet South Lakes Kendal Part time: 10am-4pm Sat & Sun (Op... Part time Receptionist/Sales Support Planet South Lakes Kendal Part time: 10am-4pm Sat & Sun (Option of 9am-5pm Mon & Fri)About us:We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.About the role:As our Reception/Sales Support Staff, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails: Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.Stay Organised: Handle administrative tasks and keep our showroom running smoothly. Your working hours:This role is perfect for those looking for a work life balance with regular days off and not just living for the weekend!This part-time role is offer 10am-4pm shift on Saturday and Sundays, and additional hours of 9am-5pm can be offered on a Monday and Friday.Who we’re Looking For:We’re seeking someone who is passionate about customer service and has strong organisational skills. Here’s what we’re looking for: Previous experience in reception or customer service roles in a showroom is ideal – however full training will be provided.Excellent administrative and organisational abilities.A friendly and approachable demeanour, combined with a professional attitude. Ready to Join Our Team?If you’re excited about becoming part of our growing company and contributing to our success, we’d love to hear from you! Please submit your CV.Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace. We can’t wait to welcome you on board! INDLS
VACANCY: SALES ADMINISTRATORLocation: Cardiff Salary: £23.8k - £24.5k subject to experienceHague Gr... VACANCY: SALES ADMINISTRATORLocation: Cardiff Salary: £23.8k - £24.5k subject to experienceHague Group is a highly successful, customer-focused sales organisation with offices across the UK and Australia. We work closely with businesses around the world providing unique print, software and IT solutions. We now have an opportunity for a Sales Administrator who will provide proactive and effective administrative support for their designated Sales team members. This is an office-based role and you’ll be based at our office located at Cardiff Gate Business Park, CF23 8RW. Free onsite parking is available.DOES THIS SOUND LIKE YOU? You have already gained solid sales admin experience.Proactive and approachable.Great at communicating, be that verbally or in writing.Great attention to detail and ensure accuracy at all times.Confident communicator and will liaise with colleagues, customers and suppliers in relation to orders, stock and delivery requirements.Highly organised with good time management skills.You will be able to juggle a variety of tasks simultaneously and adapt to any sudden changes in priorities, organising your own workload and working to our policies and procedures.Proficient using Excel spreadsheets.Great customer service skills and telephone manner.Used to, and enjoys working within, a small and busy team. YOUR RESPONSIBILITIES WILL INCLUDE: Accurately entering and managing of customer ordersTracking orders through, from production to completion. You will assist with pricing and quotes, proactively handling queries.Updating your assigned team members of order updates or changes on a timely basis. Acting as a point of contact for client queries. Liaising with clients and suppliers on a daily basis, via phone and email. Updating and maintaining sales and client records. It doesn’t matter if you’re not from the print sector as full training will be provided. WHAT WE OFFER: Salary of £23.8k - £24.5k (subject to experience)Generous annual leave: 27 days of holiday each year plus bank holidaysAn early finish on a Friday (3pm)Pension and Life AssuranceEmployee assistance programmeFree on site parking WORK DAYS AND HOURS Office Based 35.75 hours / week: Monday – Thursday: 8:45am – 5:15pm. Friday 8:45am – 3:00pm. If you’d like to join a friendly, hard-working team and help support the continued growth of the Company as our Sales Administrator, please apply online with a CV that clearly sets out the relevancy of your experience. As we will be reviewing applications received upon receipt, please don't delay in submitting your application to us. INDLS
Part Time Receptionist / AdministratorIdeally to support mornings Monday to Friday – flexibility off... Part Time Receptionist / AdministratorIdeally to support mornings Monday to Friday – flexibility offered around days/timesStart date: To start as soon as possible. End date 17 July 2026Band 5, SCP 5/6.Newhall Park Primary School are looking for a friendly, organised and reliable person to join their school office team in a varied receptionist/administrator role. This is a key position providing a warm welcome to our families and visitors, as well as helping with day-to-day office tasks. About the roleThe successful candidate will be the first point of contact for our school, answering calls, greeting visitors and supporting pupils, staff and families in a calm and professional way. You will also help with a range of general admin tasks to keep things running smoothly.Duties include but not limited to: Welcoming visitors and ensuring safeguarding procedures are followedAnswering phone calls and dealing with enquiries professionallyManaging incoming and outgoing postSupporting parents, carers and staff with general queriesMaintaining records and updating school systemsAssisting with the organisation of school events and meetingsCarrying out other general administrative tasks as required to support the school office team Ideal candidate: Has a warm, professional and approachable mannerEnjoys working as part of a teamIs organised, efficient and reliableCan use Microsoft Office confidentlyIs willing to learn new systems quicklyCommunicates clearly with children and adults alikeCan show initiative and solve problems calmly About usNewhall Park Primary School is a large, inclusive primary in Bradford with a proud reputation for putting children and families at the heart of everything we do. Our motto, “Succeeding Together,” guides us every day - staff, pupils, parents and governors work in true partnership to help every child reach their potential.We are committed to providing a safe, caring and stimulating environment where children feel valued and inspired to learn. We celebrate the rich diversity of our local community and believe every child deserves the very best start in life. As a member of our team, you’ll be joining a school that values collaboration, kindness and high expectations for all.Interested? We would love to hear from you.Once you have submitted your CV, you will be sent an email to apply directly on the websiteKey informationAll posts are subject to an enhanced DBS check and references before interview.Proof of the right to work in the UK will be required. INDLS
Administrator Location: WinsfordPay Rate: £12.21phHours: Monday - Friday, 8am – 4pmDuration: Tempora... Administrator Location: WinsfordPay Rate: £12.21phHours: Monday - Friday, 8am – 4pmDuration: Temporary Ongoing (Potential permanent opportunities)We are looking for an organised and proactive Warehouse Administrator to join our client’s busy warehouse operation in Winsford. This role is key to supporting the smooth running of the warehouse, handling administrative tasks, and ensuring accurate records are maintained.Key Duties Provide administrative support to the warehouse management team.Input and maintain accurate records on stock, deliveries, and shipments.Produce documentation such as delivery notes, invoices, and reports.Liaise with warehouse staff, drivers, and other departments to resolve queries.Support compliance with health & safety and operational standards.Handle general office duties such as filing, emails, and answering calls. Key Skills Required Previous experience in an administrative role, ideally within a warehouse/logistics environment.Strong IT skills, particularly with Microsoft Office and database systems.Excellent attention to detail and accuracy.Strong communication and organisational skills.Ability to work independently and as part of a team. If you are interested in this role please apply directly or email your CV over to EllieC@kpir.co.uk. You can also call Ellie on 01270589943. INDCOM
Join our collaborative and creative Marketing team as an Administrator – Make a Real Difference!Are... Join our collaborative and creative Marketing team as an Administrator – Make a Real Difference!Are you an organised and proactive administrator looking to take the next step in your career? This is a part-time position, office based in Leeds (Roundhay)12 hours per week split over 3 days – Monday, Wednesday & ThursdayYou must be able to travel to work at our office in Roundhay, North Leeds.Any job offer will be subject to satisfactory references and a clear DBS check and Anti-Money Laundering Identity check which will not be taken up until after acceptance to the role. Our well-established and highly respected and award-winning solicitors’ firm is seeking an administrator to join our Marketing team.This is a new position within a small, collaborative team. We’re looking for someone with a proactive mindset, a willingness to learn, and a genuine interest in supporting our marketing output.If you enjoy balancing computer-based tasks with people-focused interactions, and you’re someone who will follow instructions and meet deadlines, you could be a great fit.Previous experience with social media and website platforms is a bonus, but not essential. We will provide the training to help you meet the needs of the position and become a fully integrated member of the team.If you’re looking for a varied, interesting role in a supportive team where you will be a valued contributor, we’d love to hear from you!What will you do? Schedule and organise social media contentSupport the development of the social media strategyMonitor and manage client reviews and feedbackAssist with basic website content updatesHelp with internal and external eventsProvide general administrative support as required Your primary expertise Proficient in Microsoft officeStrong written and verbal communication skills in English, sufficient to perform the role effectivelyHighly organised with the ability to manage multiple tasksComfortable working independently and within a teamFamiliarity with Meta and LinkedIn platformsBasic website management experience Skills and experience Confident IT user with transferable tech skillsExperience in a professional office environment (or similar setting) is an advantage, but not essential.Accurate keyboard and data entry skillsFocused attention to detailEffective time management and task prioritisationPositive attitude and willingness to support a variety of tasksWebsite management experience is a plusWillingness to learn new software and platforms (training provided)Marketing/Business Development experience (desirable) To apply, please upload your CV and include a cover letter with your application.Please note this is an office based, part time position. INDLS
Business Support Manager Location: Leeds Salary: £40,000 Hours: Full-time | PermanentAre you an exp... Business Support Manager Location: Leeds Salary: £40,000 Hours: Full-time | PermanentAre you an experienced manager who thrives on leading teams, streamlining processes, and delivering accurate, client-focused results?We’re looking for a hands-on Business Support Manager to lead a talented group of estimators and administrators who work closely with our sales and project delivery teams. This is a key leadership role within our commercial operations function, ensuring accurate quotes and great communication across the business.Key Responsibilities: Manage and support a team responsible for interpreting technical drawings, preparing quotations, and scheduling bespoke furniture projects.Act as a bridge with other departments to ensure clarity and accurate and timely communicationOversee the preparation of Excel-based quotations, ensuring attention to detail.Liaise with suppliers to source materials, obtain lead times, and negotiate competitive pricing.Schedule team workloads, prioritising tasks to meet tight client deadlines and internal delivery targets.Drive continuous improvement across the team—reviewing systems, documentation, and workflow efficiency.Maintain and update internal systems, ensuring data accuracy and an organised working environment.Support team development through coaching, training, and performance management.Contribute to a collaborative and supportive culture, stepping in to assist with workload when needed. Skills & Qualifications: Proven experience managing or supervising a small team within estimation, bid-management and client support.Strong knowledge of quoting processes, supplier engagement.Excellent communication skills with the ability to coordinate across departments and build strong supplier relationships.Excel skills and confidence with internal systems and documentation control.High attention to detail and ability to maintain quality under pressure.A proactive and flexible approach and the ability to drive team performance while supporting day-to-day operations.A background in purchasing or supply chain management is beneficial but not essential. INDLS
Office Manager – Oxford Circus, London. £37,000 – Full-time. Work from home on a Friday P-Three is a... Office Manager – Oxford Circus, London. £37,000 – Full-time. Work from home on a Friday P-Three is a specialist retail, restaurant and leisure property consultancy, helping landlords, developers and brands create destinations where people want to spend their time. We use our market knowledge and creative insight to connect the right spaces with the right occupiers, building long-term value for both. As we continue to grow, we’re looking for an exceptionally organised Office Manager with strong attention to detail, who will thrive as part of our small, collaborative and fun team.Responsibilities• Creating and updating presentations• Social media posts (including drafting)• Helping to create the 6 monthly magazine• AML checks• Invoicing• Helping to compile our quarterly VAT receipts• Online filing• General office management e.g. organising any office supplies• IT- including liaising with IT and the team• Meeting and greeting guests into the office• Diary management• Travel organisationQualifications & Experience Proven experience in office management or administrative rolesStrong organisational skills with an eye for detailProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) ideally also experience in XERO and SlackExcellent written and verbal communication skillsAbility to multitask and prioritise tasks effectivelyBasic knowledge of financeHigh level of professionalism and discretion Benefits 36 days holiday, including bank holidaysYour birthday off if it falls on a working dayHoliday buying schemePension schemePrivate health insurance following successful probationary periodA positive and inclusive work culture INDLS
EA to CEO – Hospitality/ Retail London £45,000 - £55,000 THIS ROLE IS FOR A Q4 START DATE We are... EA to CEO – Hospitality/ Retail London £45,000 - £55,000 THIS ROLE IS FOR A Q4 START DATE We are excited to be working with a fast-growing and dynamic business operating in the UK hospitality and retail space, with a bold and entrepreneurial spirit. Since launching in the UK, they have experienced rapid growth and built a strong reputation for innovation, energy, and exceptional customer experience. As they continue to scale nationally, we are seeking a highly capable and motivated EA to support their CEO in driving the next phase of success.The Individual: This is a key role at the heart of the organisation, supporting a busy and ambitious CEO. You will have previous experience as an EA for a c-suite director, ideally within an entrepreneurial environment. You will play a critical part in ensuring their day-to-day schedule, projects, and strategic priorities run smoothly. You will be highly organised, proactive, and comfortable managing a wide range of responsibilities with discretion and professionalism.Responsibilities: Provide comprehensive administrative support to the CEO, including calendar, inbox, and travel managementPrepare documents, presentations, board papers, and meeting materialsAct as a key point of contact for internal teams and external stakeholdersCoordinate meetings and follow up on key actions to drive executionEnsure confidentiality and manage sensitive information with the utmost discretionProvide occasional personal support where needed Requirements: Previous experience in an EA or PA role supporting C-suite or senior leadership Excellent organisational skills with the ability to prioritise and multitask effectivelyStrong written and verbal communication skillsProfessional, proactive, and solutions-orientedHigh emotional intelligence and discretionTech-savvy and comfortable with Microsoft Office and remote collaboration tools If this position is of interest to you and you fit the requirements of the role then please apply with an updated copy of your CV.Please note due to volume of applications it is only possible to respond to successful applications.
Job Title: Receptionist Location: Selby, YO8 8FP Rate: £13.43 per hour PAYE + holiday pay Start Date... Job Title: Receptionist Location: Selby, YO8 8FP Rate: £13.43 per hour PAYE + holiday pay Start Date: 01/09/2025Hours: 07:30am – 4:00pmWe are seeking an experienced Receptionist to start on 01/09/2025 in Selby. The main role will be carrying out all Site Receptionist duties and the meeting and greeting of Operatives and Site Clients.Experience & Skills Ability to work well in a team environment.Previous experience in similar role.Must have good Communication skills.Must have good Computer skills. Qualifications Proof of right to work in the UK How to ApplyIf you are interested in this opportunity, please send your CV to jana.venizelou@vgcgroup.co.uk or call 07826 919 028. About VGC Group VGC Group is one of the UK’s leading labour supply companies, supporting tier-one contractors on some of the country’s most exciting infrastructure projects. We are committed to equality, diversity, and inclusion, and we pride ourselves on supporting, developing, and creating opportunities for our workforce to progress.INDCN
Nights Warehouse AdministratorLocation: StokeHours: Rotating shifts, 4 on 4 off, 6pm to 6amHourly ra... Nights Warehouse AdministratorLocation: StokeHours: Rotating shifts, 4 on 4 off, 6pm to 6amHourly rate: £13.78 per hourThe role:We are seeking a detail-oriented and reliable Nights Warehouse Administrator to support the smooth running of our clients’ warehouse operations during night shifts. You will be responsible for maintaining accurate records, managing documentation, and coordinating with warehouse staff and management to ensure efficient workflows.Main duties: Process and update warehouse documentation, including stock records, delivery notes, and invoicesMonitor inventory movements and reconcile discrepanciesLiaise with night shift supervisors and team members to ensure operational efficiencySupport compliance with health, safety, and company proceduresPrepare reports and handovers for day shift management About you: Previous experience in warehouse administration or a similar roleStrong attention to detail and organizational skillsGood IT skills, including proficiency in Microsoft Office and warehouse management systemsAbility to work independently during night shiftsStrong communication and problem-solving abilities Interested? Call Esme on 01782 712230 or email EsmeS@kpir.co.ukINDCOM
LEGAL SECRETARYBridportPERMANENT POSITIONMon-Thurs 09.00am - 17:30pm Fri: 09.00am to 17.00pm37 hours... LEGAL SECRETARYBridportPERMANENT POSITIONMon-Thurs 09.00am - 17:30pm Fri: 09.00am to 17.00pm37 hours per weekSalary £25,000 to £27,000 DOEIMMEDIATE START / NOTICE PERIODS CONSIDEREDWe are recruiting for LEGAL SECRETARY to join our client on a permanent basis.Located in the historic town of Bridport, you will be joining a well establish company and friendly team. Working in the Family law department but also providing secretarial support to other departments as required. To provide secretarial and administrative duties to help facilitate the smooth handling of client matters. Preparing legal documents, correspondence and court forms by audio and copy typing using digital dictation for multiple fee earners at times.Photocopying documents and correspondence and scanning the same to emails as and when required.Answering the telephone, assisting with client enquiries both on the telephone and face-to-face and taking messages when required.Making appointments and using Outlook calendar and tasks.Liaising with other law firms, authorities, barrister chambers and other third parties.Filing of correspondence and documents and keeping records up to date, ensuring that all files are maintained to the Lexcel standard.Preparing mail for posting/emailing or other relevant mode of correspondence.Providing support to other secretaries and fee earners, including in other departments, when busy and during holiday times. CV will show the following: Previous experience as a legal secretaryExcellent knowledge of Microsoft Office (Word and Outlook and ideally Excel)Being an adaptable team player and able to multi-task are essential.Clear understanding of confidentially/Data Protection.Excellent communication skills both verbally and in writing.Ability to work under pressure and to deadlines.Structured and organised.Excellent telephone manner. INTERESTED?APPLY NOW BY CALLING 01305 239239 OR EMAIL CV TO Weymouth@citycentrerecruitment.co.uk STATING JOB TITLE IN SUBJECT LINEIn line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.City Centre Recruitment is an equal opportunities employer.City Centre Recruitment is acting as an employment business in relation to LEGAL SECRETARY#Citycentrerecruitment #Weymouthbranch #permjob #recruitmentagency #seekingwork #Jobs #Hiringnow #signup #Legalroles #legalsecretary #BridportINDWM
Customer Service Lead Salary 30k dependent on experience Acton, west London W3 – full time office ba... Customer Service Lead Salary 30k dependent on experience Acton, west London W3 – full time office basedHours: 9am-5pm dailyYou must be eligible to work in the UKCompany Overview:Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes. We are looking for a dedicated and experienced Customer service Lead to join our team and contribute to our continued success.Role Overview:Esska Shoes is seeking a dedicated and experienced Customer Service Lead to join our team. As the first point of contact for our valued customers, you will manage communications via email, telephone, and Instagram, ensuring exceptional service across all channels. In addition to your digital responsibilities, you will also serve customers in our Esska shop, providing a seamless in-person experience. Proficiency in using Gorgias or a similar inbound message tool is essential for this role.Key Responsibilities but not limited to:- This is an overview of the role and other task will be required. The role reports to the Managing Director and Operations Manager Act as the initial point of contact for all customer communications, including email, telephone calls, and Instagram messages.Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.Utilize Gorgias or similar inbound message tools to manage and track customer interactions efficiently.Assist in the Esska shop as needed, offering product knowledge, helping customers find their perfect fit, and processing transactions.Maintain a positive and professional attitude, ensuring each customer feels valued and heard.Collaborate with other team members to continuously improve customer service processes and strategies.Stay updated on Esska’s product offerings, promotions, and policies to provide accurate information to customers.Handle customer complaints with empathy and escalate issues to higher management when necessary. Qualifications/skills: Proven experience in a customer service role, preferably within the retail or fashion industry.Familiarity with Gorgias or similar inbound message tools is mandatory.Excellent verbal and written communication skills.Strong problem-solving abilities and a customer-centric mindset.Ability to multitask and manage time effectively in a fast-paced environment.Friendly, approachable, and professional demeanour.Strong IT skills.Additional qualifications in customer service or related fields are a plus. Personal Attributes: Detail-oriented with a focus on accuracy and efficiency.Strong communication and interpersonal skills.Proactive and self-motivated with a hands-on approach.Ability to work collaboratively with cross-functional teams.Commitment to continuous improvement and operational excellence. What We Offer: Competitive salary.Opportunity to work with a passionate and dedicated team.A dynamic work environment. If you are a results-driven operations professional with a passion for excellence and a desire to make a significant impact, we would love to hear from you. Please submit your resume and cover letter by return. You must be eligible to work in the UK INDHS
Office Admin / IT Assistant (Elstree & Borehamwood)Salary: £25,000 – £32,000 per annum, dependen... Office Admin / IT Assistant (Elstree & Borehamwood)Salary: £25,000 – £32,000 per annum, dependent on experiencePosition Overview We are seeking a proactive and technically adept Office Admin / IT Assistant to ensure seamless daily operations across administration, IT, and marketing support. This hybrid role is vital to maintaining business continuity, driving internal efficiency, and supporting cross-functional collaboration with key partners.Key Responsibilities Office Administration Coordinate diaries, schedule meetings, arrange travel/accommodation, and provide meeting supportPrepare PowerPoint slide decks and supporting materials for internal and external meetingsOrder stationery and office supplies; manage inventory levels and vendor relationshipsArrange internal team events, staff socials, and support company-wide engagement activitiesMaintain office equipment and liaise with service providers for maintenance or repairSupport HR admin: onboarding documentation, absence tracking, and personnel record maintenanceProcess and reconcile expenses, log invoices, and support basic finance trackingOversee post handling, courier bookings, and front-of-house coordinationMaintain shared calendars (Google/Microsoft), follow up on key actions, and manage internal remindersManage core admin tasks: call handling, document control, filing, scanning, shredding, and archiving IT & Technical Support Provide first-line IT support across PCs, printers, phone systems, and peripheralsSet up user accounts, manage access permissions, and maintain IT asset registersAdminister Google Workspace: user creation, shared drives, file access, and securityAdminister and maintain Microsoft SharePoint including permissions, structure, and document organisationSupport and troubleshoot multi-factor authentication (2MFA) across all platformsLiaise with our external IT provider, to log and escalate technical issues and coordinate resolutionsAssist with onboarding/offboarding from an IT setup perspective including device configurationTrack system performance, assist with updates, and maintain IT documentation Marketing Support Act as internal point of contact for all marketing-related activityLiaise directly with our external marketing partner, to coordinate timelines, asset delivery, and campaign executionOrganise internal input for social content, newsletters, and brand material reviewsTrack and log key deliverables and ensure visibility across the leadership teamProvide basic formatting and proofing support for internal communications and promotional materialsEnsure the company website is regularly reviewed and updated in collaboration with our external teamKeep company Facebook and Instagram pages up to date with content provided by the team or Kat Process & Operations Identify and implement admin and operational efficienciesMaintain and update internal SOPs, compliance documentation, and process flowsSupport internal audits and assist in documentation control through SharePointAssist with ad hoc project delivery and cross-functional coordination Required Skills & Experience 2+ years in a similar office admin or support role, ideally in a professional services or recruitment environmentStrong IT literacy with working knowledge of Google Workspace, Office 365, and SharePointBasic troubleshooting skills for day-to-day office tech issuesFamiliarity with 2MFA and access/security best practicesStrong organisational skills, ability to multitask and meet deadlinesConfident communicator, both written and verbal, with attention to detailSelf-motivated, service-oriented, and able to work independently Nice to Haves Experience coordinating with outsourced IT and marketing teamsKnowledge of internal compliance and data handling procedures (e.g. GDPR)Familiarity with automation tools (e.g. Make.com, Zapier)Experience in CRM/ATS platforms or internal content hubs Working Hours & Environment Full-time (37–40 hours/week), Monday to FridayFree Onsite ParkingOffice based in Borehamwood.
Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom H... Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world’s most iconic brands and join Porsche Centre Guildford.As a Centre Support Assistant / Showroom Host you will participate in the customer journey, by ensuring all customers of the Porsche Centre, whether in person, by phone or by email, are provided with an outstanding customer experience. You will act as a brand ambassador, always representing Porsche Retail Group and the Porsche brand.When you are not hosting customers or responding to incoming phone calls or enquiries, you will be tasked with supporting the Centre management team, completing generalist administration duties and participating in organising events.Responsibilities: Welcome visitors and customers as they enter the showroom, providing a friendly and professional first impressionMaintain a thorough understanding of the products and services offered, enabling effective communication and assistance to customersGuide customers through the showroom, answering questions and providing information about vehicles, features, and promotionsManage incoming calls, forwarding them onto the right departmentMaintaining Showroom Appearance: Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and displaysCollecting Feedback: Gather customer feedback and insights to improve the showroom experience and report any issues to management Preferred Qualifications: Background working in an automotive dealershipExposure working in a customer-facing positionFlexibility to handle different customer needs and unexpected situations with clear communication skillsA friendly and approachable demeanour to create a welcoming environmentAbility to manage multiple tasks and maintain an orderly showroom Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: These positions are on a full-time basis with part time hours – see work patterns belowUp to £21,324 per annum plus bonus33 days per year, pro rata for Part Time hoursOption of a VW Group Vehicle at preferential leasing ratesDedicated mental health championsEmployee representative body - your voice at workPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeing Work Patterns for the role of Centre Support Assistant / Showroom Host:Position 1Week 1 - Monday, Tuesday & WednesdayWeek 2 - Monday, Tuesday, Wednesday & SaturdayWeek 3 - Monday, Tuesday & WednesdayWeek 4 - Monday, Wednesday & ThursdayPosition 2Week 1 - Monday, Tuesday & FridayWeek 2 - Monday, Tuesday & FridayWeek 3 - Monday, Tuesday, Friday & SaturdayWeek 4 - Monday, Tuesday & FridayCentre:The biggest ‘Destination Porsche’ centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone’s throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station.Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.How to ApplyPlease note that eRecruitSmart is advertising the role of Centre Support Assistant / Showroom Host on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
Position: Repairs Planner Location: Peckham, SE15 Hours: Monday to Friday, 8:00 AM – 5:00 PM Salary:... Position: Repairs Planner Location: Peckham, SE15 Hours: Monday to Friday, 8:00 AM – 5:00 PM Salary: Up to £36k per annum Type: Full-time, office-based | Temp-to-perm opportunity About the Role We are seeking an experienced and proactive Repairs Planner to join a busy, customer-focused team. You’ll play a vital role in ensuring that repair and maintenance services are delivered efficiently and on time, helping drive customer satisfaction and operational excellence. Key Responsibilities Take ownership of customer queries across multiple channels (phone, email, webform, face-to-face, and social media), resolving them within service level agreements. Support customers in accessing services online. Triage all raised jobs, ensuring accurate service level allocation in line with contractual scope. Monitor daily job volumes and ensure appointments are booked and fulfilled, making best use of available resources. Coordinate operatives to ensure they have the correct information, timings, and trade allocations for optimum performance. Assign all jobs—including emergencies and routine work—with agreed appointments for operatives and subcontractors. Proactively reduce complaints by resolving issues on the first contact. Maintain accurate records in the CRM system, ensuring up-to-date job tracking and compliance. Assist with general administrative tasks, such as writing letters and supporting internal teams. Work collaboratively with colleagues to resolve job-related issues like missed appointments, escalating where necessary. Ensure data handling complies with GDPR guidelines. What We’re Looking For Experience in housing repairs and maintenance planning. Background in scheduling engineer or operative diaries. Strong understanding of how this role supports the successful delivery of contracts. Excellent time management and multi-tasking abilities. Effective communicator with a positive, solution-oriented attitude. High attention to detail and commitment to first-time resolution. Confident using IT systems including Word, Excel, CRM platforms, and email. Proactive, adaptable, and collaborative approach to working with diverse teams and customers. Desirable Skills Strong working knowledge of GDPR and data protection best practices. Able to work independently and take accountability for decision-making. Embraces continuous improvement and digital transformation in service delivery. Thrives in a fast-paced environment and demonstrates initiative. If this sounds like the right opportunity for you, please apply now or contact Leah Seber at Build Recruitment for more information.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Repairs PlannerLocation: Hammersmith - W6 9XYSalary: £16.91ph Umbrella PayLooking to hire ASAP / A... Repairs PlannerLocation: Hammersmith - W6 9XYSalary: £16.91ph Umbrella PayLooking to hire ASAP / Available Positions: 2Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and the client receives an excellent standard of customer serviceDay to Day: Answer incoming calls with regards to repairs issuesEffective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs.Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction.Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals.Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information.Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliersUnderstanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions.Managing incoming repairs inbox and allocating repairs works appropriatelyScheduling work for operatives to attend properties and undertake works Essential Criteria Social Housing and Repair and Maintenance background.Experience in planning/scheduling jobs using planning system.Understanding of the various trades and jobs normally allocated to direct labour staff or subcontractorsUnderstanding the importance of reducing Work-in-Progress - Jeopardy planning, Further Works management, applying of extension of timesExperience of trade job durationsExperience of health and safety considerations when planning e.g. asbestosNo hybrid working, must be able to work from amin office located in Hammersmith If you have experience as a repairs planner / scheduler, please apply today with your CV or contact Leah Seber at Build recruitment to discuss further information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Job title: Repairs SchedulerLocation: Eastleigh Salary: £19.45ph umbrella rateType: 12 weeks contrac... Job title: Repairs SchedulerLocation: Eastleigh Salary: £19.45ph umbrella rateType: 12 weeks contract initially, with a goal to progress onto a permanent contract.The roleWe're excited to be looking for an Administrator and Scheduling Coordinator to join our team for six months. You'll work from our Eastleigh office to schedule, coordinate, monitor and proactively manage the Damp and Mould Decorators and Surveyors diaries to deliver an effective service. You will report directly to the Performance and Project Lead.Excellent customer service skills are essential as well as strong communication, organisational and prioritisation skills. You will be required to liaise with customers, trade operatives, senior management, legal department and other operational service teams.If you have experience scheduling jobs and strong administration skills along with a can-do attitude, you could be exactly who we're looking for! You will be required to work independently as well as part of a team. Key Responsibilities: To actively oversees several diaries, managing workload for monitoring start and finish times to ensure completion of all jobs/tasks by the end of each working day.Utilise available resources by moving scheduled jobs amongst able trades to optimise the output of each operative and achieve right first time. Deliver outstanding customer experience for our residents for fulfilment of their response repair.Action unscheduled jobs and ensure that all emergency repairs and overdue services are carried out as per our service level agreement [SLA] Dealing with inbound and outbound phone calls and emails from operatives, contractors, our customer experience team and residents to resolve queries/confirm appointments.To arrange and book follow on appointments with customers where jobs require more than one visit to complete.Where necessary, liaise with suppliers and contractors to arrange delivery of materials, scaffolding, skips etc. Ensure “flagged” properties are attended to depending on the customer's needs/ vulnerabilities whilst ensuring the safety of the attending operativeUndertake regional specific administrative duties such as updating job stages, running and using reports to complete scheduling tasks, monitoring and processing email and CRM contact, outsourcing to contractors, purchase order and materials monitoring to deliver successful repairs. Required knowlegde and experience Experience within the housing and maintenance sector or similarExpereince working with engineers / operatives and contarctorsExperience working in a busy office environment with reactive priorities always maintaining professional office conduct.Ability to communicate at all levels and with a variety of audiences. Communication skills to be both written and verbal.Able to work as part of a team, share ideas and support team members as well as the ability to plan own time effectively, prioritise tasks and work under own initiative while meeting team deadlines and targets/KPI’s.Able to follow procedures and policies and comply with legal and health and safety requirements commensurate with the role.Experience and knowledge of the process of dealing with carded or compliance issues. Please apply today with your updated CV or call Leah Seber at Build Recruitment for more information.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Job Title: Repairs Scheduler / Repairs Planner Salary - Up to £36k per annumLocation: Peckham, SE15I... Job Title: Repairs Scheduler / Repairs Planner Salary - Up to £36k per annumLocation: Peckham, SE15INTERVIEWS ASAPThe Repairs Scheduler will have day to day responsibility for scheduling day to day / emergency repairs works in a busy housing office. The post holder will apply schedule of rates and priority times to each job. They will liaise with residents to agree appointments and arrange any follow-on works. They will also ensure jobs are completed and any agreed variations are raised accurately.The main aim of this position is to Schedule works and appointments for the operatives, deal with calls from residents, clients and suppliers. The work is revolved around maintenance work for breakdowns, appointments, annual programmes, emergency work and managing safety documents.You will oversee and Schedule a team of operatives liaise with clients, maintain effective work systems, documentation and compliance, whilst working to established processes & procedures and manage the Repairs Management systems.You will also look to you to provide support to the management team, general contract administration support including reports, spreadsheets and manage and distribute mail & maintain filing systemsMAIN ACCOUNTABILITIES Planning, scheduling and allocating repairsEnsuring the correct prioritization of works, balancing the needs of the tenant, the requirements of the tenancy agreement and the efficient use of the available repairs operatives .Applying correct schedule of rates codes to standard repairs works orders both for the in-house team and for contractorsLiaising with residents in person, by telephone and email to arrange appointments, facilitate the completion of the works, problem solve and resolve complaints Tracking and monitoring progress of works to ensure they run smoothly for our residents and trades staffCreate and run end of day reports to identify jobs overdue. EXPERIENCE You will have worked within a similar sector and have an understanding of trade and operatives duties i.e. plumbers, carpenters, plasterers and electriciansApplying schedule of rate codes and priority codes to repairs (desirable)Experience of dealing directly with service users KNOWLEDGE Working knowledge of housing repairsSocial Housing experience essentialUnderstand the rationale behind schedule of rates codes (desirable)Basic knowledge of building safety If you are interested in this position, please apply wit your CV today or call Leah Seber at Build Recruitment to discus more details.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
my client is seeking an exceptional Corporate Reception Manager to lead their front-of-house operati... my client is seeking an exceptional Corporate Reception Manager to lead their front-of-house operations with precision, style, and unwavering professionalism. As the first point of contact for this prestigious clientele, you will set the tone for the brand’s reputation and embody the commitment to excellence.Key Responsibilities Lead and inspire the reception team to deliver flawless, world-class client and guest experiences. Maintain an immaculate, elegant reception environment that reflects the prestige of the organisation. Oversee all front-of-house operations, including VIP liaison, scheduling, and seamless coordination with internal teams. Implement and uphold the highest service protocols, ensuring every interaction exceeds expectations. Requirements Proven experience in managing a high-end corporate reception or luxury hospitality front-of-house. Impeccable personal presentation, exceptional interpersonal skills, and refined etiquette. Demonstrated ability to lead, train, and motivate a high-performing team. Exceptional organisational skills with an unyielding attention to detail and discretion.
Administration Assistant Location: Hybrid working – may require some travel around the Stoke-On-Tre... Administration Assistant Location: Hybrid working – may require some travel around the Stoke-On-Trent areaHours: Part time, 24 hours per weekSalary: £17,200 pro rataThe role:We’re looking for an organised and dependable Administration Assistant to help coordinate daily operations. This role is key to supporting a well-run, welcoming, and safe environment for individuals in a community setting.Responsibilities: Work closely with colleagues to coordinate property viewings, move-ins, and onboardingStay informed on relevant benefits or entitlements to offer accurate guidanceCollaborate with external agencies to help residents sustain their homes and avoid financial difficultiesSupport processes to prepare properties for new residents, keeping turnaround times efficientEnsure all responsibilities meet required legal, regulatory, and policy standardsArrange inspections and address maintenance or repair needs to uphold property qualityOversee the provision and upkeep of furnishings, appliances, and communal amenitiesRespond appropriately to reports of issues or disputes, following established proceduresHandle feedback, concerns, and complaints in a timely and constructive mannerMonitor and address tenancy breaches in line with relevant frameworksKeep service-related information accurate and up to dateCarry out health and safety checks to maintain compliance across all properties Key Requirements: Previous experience in property management or a related field is advantageousUnderstanding of housing law is desirableExcellent organisational skills, with the ability to manage multiple tasksStrong verbal and written communication skillsAbility to plan and implement change effectively, with a focus on achieving resultsDemonstrates empathy and aligns with the company valuesDBS check required Interested? Call Maria on 01782 712230 or email MariaP@kpir.co.ukINDCOM
Key Account AdministratorSalary 27-30k dependent on skills and experienceFull-time (37.5hrs Mon-Fri)... Key Account AdministratorSalary 27-30k dependent on skills and experienceFull-time (37.5hrs Mon-Fri) or Part-time (minimum 26 hrs Mon-Fri)Office-based (Park Approach, Thorpe Park LS15 8GB), with some hybrid flexibility – to be agreedWhat We Offer A friendly and supportive working environmentOpportunities for development and progression as we growA spacious and modern office, in an accessible location, with excellent local retail & leisure facilitiesInvolvement in a variety of business areas beyond your core role Are you highly organised, detail-focused, and client-oriented? We are looking for a confident and proactive Key Account Administrator to join our friendly office team, supporting key client relationships and helping drive operational success. Ideally you will have an interest in the soft furnishings industry and any experience within a B2B or retail role would be hugely advantageous. This position will report directly to the Managing Director and Operations Director.About UsMINT Commercial Interiors Ltd is a B2B supplier and installer of curtains and blinds to commercial clients across the UK. With a strong reputation for service and delivery, we work closely with major house builders and large corporate developers and operators build-to-rent homes.The RoleThis is a varied and evolving role, offering the opportunity to get involved in multiple areas of the business.Key responsibilities include but not limited to: Processing orders and supporting key client accountsActing as a liaison between clients, suppliers, and internal teamsProviding general administrative support across the business, including finance, sales, and marketingSupporting the MD and Operations Director with ad hoc projects and tasksContribute towards the achievement of company’s strategic and operational objectives as directed by the MD during the quarterly strategy meetings What We’re Looking For GCSE Maths & English level 5 or above desirableExperience in a client support, operations, or account coordination roleExcellent communication and customer service skillsStrong attention to detail and organisational abilityConfident with Microsoft Office, especially Excel and WordA team player with a flexible and proactive approachExperience or knowledge of window dressings (curtains & blinds) is desirable but not essential Interested? If you feel that you possess the right level of experience for this role please send your cv by return. INDLS
Minute Taker (Administrator) – Bolton, £13.34 per hour, HourlyStep into an engaging opportunity to w... Minute Taker (Administrator) – Bolton, £13.34 per hour, HourlyStep into an engaging opportunity to work as a Temp Minute Taker in Bolton, earning £13.34 per hour. This full-time role, based in the dynamic CLDT Team at Farnworth Town Hall, requires a 37-hour workweek full of variety and the chance to develop your administrative skills. Embrace the challenge and help keep our team in sync and on track.Perks and benefits:Joining as a locum Minute Taker in Bolton offers you the flexibility to balance work and personal commitments, and this role in particular provides you with the unique chance to grow professionally in an administrative capacity. Additionally, enjoy the chance to hone your organisational skills while working in a supportive and friendly environment. Top it all off with Bolton’s rich heritage and lively community, making it an exceptional place to work and play.What you will do:- Organise and take minutes for team meetings, ensuring clarity and accuracy.- Compile duty rotas and support any IT call requests, demonstrating your technical proficiency.- Update spreadsheets and collate information, maintaining a keen eye for detail.- Liaise with management, offering efficient support to the Lead Senior Admin by delegating work and ensuring reception cover.- Manage and monitor petty cash and floats, keeping financial systems running smoothly.- Support the team with calendar management, annual leave planning, and other administration tasks as required.Seize this opportunity to develop your career while working in the vibrant town of Bolton. With its beautiful countryside and friendly community, it's not only an excellent place to work but an enriching area to live. Join us and make a difference within our team today!Working with Sanctuary Personnel:Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.
Role: Subcontactor PlannerLocation: Basildon Type: PermFull time 8am to 5pm / Office BasedWe are lo... Role: Subcontactor PlannerLocation: Basildon Type: PermFull time 8am to 5pm / Office BasedWe are looking to recruit a Subcontractor Planner to join our Basildon Repairs Team, based from our office in Basildon.About the RoleJoining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email.Using our in-house system, you will be responsible for managing all aspects of subcontractor works whilst ensuring the customer is kept informed. You will need to work closely with the subcontractors and attend review meeting discussing their performance and areas for improvement.Responsibilities: Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction.Oversee the jobs allocated to Sub-contractors to ensure the customer receives the same level of service as they would if a MSPS operative was delivering the work.Work with the Commercial team and Operatives to ensure materials are ordered and collected from suppliers promptly and work is planned to ensure we can provide a first time fix to residents wherever possible.Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals.Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information.Ensure the scheduling process is delivering maximum productivity.Where first time fix is not possible, manage the effective scheduling of follow-on worksUnderstand the case workload and alert the Team Leader to issues requiring intervention. Understand the contractual KPI’s, then plan, allocate and operate to exceed client expectations.Take a strategic view of demand (jobs being raised) and the supply of resources (Operative and Sub-Contractor skill mix) and make recommendations to the Partnership Manager and Supervisors about optimising the available resource mix. • Adopt a continuous improvement mindset and proactively seek ways to improve the way you and Morgan Sindall operates and serves its customers. Benefits Profit Share Discretionary Annual Bonus Scheme26 Days Holiday plus Bank HolidaysEnhanced Pension PlanWestfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)Life Assurance & Accident CoverShare SaveEnhanced Maternity & Paternity PayWork Perks Discounts & VouchersBuy & Sell Holiday SchemesFlexible Working & Flexible Bank HolidaysCycle to WorkVolunteering (2 days paid)Learning & Development OpportunitiesExtensive Wellbeing Support, including EAPLoyalty & Values AwardsFunded Professional Subscription Please apply today or call Leah Seber at Build RecruitmentBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Customer Service Lead Salary 30k dependent on experience Acton, west London W3 – full time office ba... Customer Service Lead Salary 30k dependent on experience Acton, west London W3 – full time office basedHours: 9am-5pm dailyYou must be eligible to work in the UKCompany Overview:Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes. We are looking for a dedicated and experienced Customer service Lead to join our team and contribute to our continued success.Role Overview:Esska Shoes is seeking a dedicated and experienced Customer Service Lead to join our team. As the first point of contact for our valued customers, you will manage communications via email, telephone, and Instagram, ensuring exceptional service across all channels. In addition to your digital responsibilities, you will also serve customers in our Esska shop, providing a seamless in-person experience. Proficiency in using Gorgias or a similar inbound message tool is essential for this role.Key Responsibilities but not limited to:- This is an overview of the role and other task will be required. The role reports to the Managing Director and Operations Manager Act as the initial point of contact for all customer communications, including email, telephone calls, and Instagram messages.Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.Utilize Gorgias or similar inbound message tools to manage and track customer interactions efficiently.Assist in the Esska shop as needed, offering product knowledge, helping customers find their perfect fit, and processing transactions.Maintain a positive and professional attitude, ensuring each customer feels valued and heard.Collaborate with other team members to continuously improve customer service processes and strategies.Stay updated on Esska’s product offerings, promotions, and policies to provide accurate information to customers.Handle customer complaints with empathy and escalate issues to higher management when necessary. Qualifications/skills: Proven experience in a customer service role, preferably within the retail or fashion industry.Familiarity with Gorgias or similar inbound message tools is mandatory.Excellent verbal and written communication skills.Strong problem-solving abilities and a customer-centric mindset.Ability to multitask and manage time effectively in a fast-paced environment.Friendly, approachable, and professional demeanour.Strong IT skills.Additional qualifications in customer service or related fields are a plus. Personal Attributes: Detail-oriented with a focus on accuracy and efficiency.Strong communication and interpersonal skills.Proactive and self-motivated with a hands-on approach.Ability to work collaboratively with cross-functional teams.Commitment to continuous improvement and operational excellence. What We Offer: Competitive salary.Opportunity to work with a passionate and dedicated team.A dynamic work environment. If you are a results-driven operations professional with a passion for excellence and a desire to make a significant impact, we would love to hear from you. Please submit your resume and cover letter by return. You must be eligible to work in the UK INDLS
Repairs SchedulerLocation: Maida ValeTerm: Full time / PermSalary: £28k-£29k per annumWorking in the... Repairs SchedulerLocation: Maida ValeTerm: Full time / PermSalary: £28k-£29k per annumWorking in the office full time.Hiring ASAP / Available Positions: 2Description of role: To manage the future schedule of appointments. Work with clients, customers, sub-contractors, suppliers and supervisors to schedule appointments and make promises that you know we can keep.Day to Day: Answer incoming calls with regards to repairs issuesEffective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs.Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction.Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals.Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information.Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliersUnderstanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions.Managing incoming repairs inbox and allocating repairs works appropriatelyScheduling work for operatives to attend properties and undertake worksDevelop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliersTake a strategic view of demand (jobs being raised) and the supply of resources (Operative and Sub-Contractor skill mix) and make recommendations to the Partnership Manager and Supervisors about optimising the available resource mix. Requirements:To be a successful candidate, you will be a strong communicator with a great telephone manner and a genuine desire to help people on a daily basis. You will have good attention to detail and preferably have prior experience of working in a customer service environment, whether this is in a contact centre or face to face. The main thing is that you have a positive can-do attitude and are a great team player. Experience in social housing is essential.If you are interested in helping people and want to build your career in a thriving business, apply today.Benefits: 26 Days Holiday & Bank HolsEnhanced Pension PlanHealthcare Cash Plan (Including 24hr GP,)Life Assurance & Accident Cover Share SaveEnhanced Maternity & Paternity PayWork Perks Discounts & VouchersBuy & Sell HolidayCycle to WorkVolunteering (2 days paid)Learning & Development OpportunitiesExtensive Wellbeing Support, including EAP Loyalty & Values AwardsFunded Professional SubscriptionEye Care Vouchers Please apply or contact Leah Seber at Build Recruitment for further details. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
EPOS & Office AdministratorSalary 28-30k depending on experience + excellent benefits packageFul... EPOS & Office AdministratorSalary 28-30k depending on experience + excellent benefits packageFull timeHarrogate office basedUp & Running is an award-winning national retailer in the specialist running sector, with 28 stores and online web sales, whilst remaining an independent family-owned business.Are you a proactive and detail-oriented individual with excellent attention to detail, organisation, and communication skills? Join our team today!This role will be based in our Head Office to manage our EPOS system and support our stores, as well as assist with a range of administrative tasks across the business.Key Responsibilities but not limited to:- Manage and maintain the EPOS system including product uploads, pricing changes and general stock managementProvide daily, weekly and monthly reports to key personnel on business performanceProvide customer service and support to storesMonitor stock movement and store cash flowLiaising with suppliers on upcoming and current product informationAny additional tasks as requested Requirements: Strong customer service skills and attention to detailStrong IT skills including a good working knowledge of Microsoft Office suite, particularly Excel.Experience with EPOS systems or product databases preferred but not essential (training provided)Ability to work independently and manage time effectivelyPrevious office experience essential In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals.More information is available on enquiry. Please get in touch to learn more or to apply. INDLS
EPOS & Office AdministratorSalary 28-30k depending on experience + excellent benefits packageFul... EPOS & Office AdministratorSalary 28-30k depending on experience + excellent benefits packageFull timeHarrogate office basedUp & Running is an award-winning national retailer in the specialist running sector, with 28 stores and online web sales, whilst remaining an independent family-owned business.Are you a proactive and detail-oriented individual with excellent attention to detail, organisation, and communication skills? Join our team today!This role will be based in our Head Office to manage our EPOS system and support our stores, as well as assist with a range of administrative tasks across the business.Key Responsibilities but not limited to:- Manage and maintain the EPOS system including product uploads, pricing changes and general stock managementProvide daily, weekly and monthly reports to key personnel on business performanceProvide customer service and support to storesMonitor stock movement and store cash flowLiaising with suppliers on upcoming and current product informationAny additional tasks as requested Requirements: Strong customer service skills and attention to detailStrong IT skills including a good working knowledge of Microsoft Office suite, particularly Excel.Experience with EPOS systems or product databases preferred but not essential (training provided)Ability to work independently and manage time effectivelyPrevious office experience essential In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals.More information is available on enquiry. Please get in touch to learn more or to apply. INDLS
Job Title: Repairs AdministratorSalary: £26,000 per annum Location: Gosport Contract Type: Permanent... Job Title: Repairs AdministratorSalary: £26,000 per annum Location: Gosport Contract Type: PermanentAbout the Role: We are currently seeking a highly organised and proactive Repairs Administrator to join our team supporting the Ministry of Defence (MOD) housing contract. This is a fantastic opportunity to become an integral part of a large-scale operation, offering the potential for long-term career development within a fast-paced and supportive environment.Key Responsibilities: Prepare accurate and detailed quotes for repair and maintenance works on MOD properties, including large-scale and reactive projects. Allocate repair jobs efficiently to engineers and manage scheduling updates. Liaise with engineers on both void and reactive works, ensuring effective communication and task progression. Negotiate job costs with clients, ensuring commercially viable agreements. Maintain strong client communication, responding to queries and providing regular project updates. Support the invoicing process by ensuring data accuracy and timely submissions. Prioritise and manage tasks to ensure smooth operational flow and adherence to deadlines. Maintain precise records and documentation with strong attention to detail. Collaborate with internal teams to support ongoing works and operational objectives. Keep internal systems and records up to date, ensuring data integrity at all times. Skills & Experience: Proven experience in an administrative role, within the property, construction, or maintenance sectors. Familiarity with quoting and invoicing procedures; experience in an accounting or commercial setting is desirable. Strong written and verbal communication skills, with the ability to build and maintain positive client relationships. Excellent attention to detail and the ability to manage multiple priorities simultaneously. Proficient in Microsoft Office (Excel, Word, Outlook) and confident using invoicing or property management software. A proactive, solutions-oriented mindset with the ability to work independently and within a team. What We Offer: A pathway to a permanent, stable role with room for progression. A collaborative and supportive team culture. Ongoing training and development opportunities. Please apply today with your up to date CV or call Leah Seber at Build Recruitment Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.