The Role:You will handle inbound calls from the public requiring appointments following a referral.... The Role:You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.What does an average day look like?- A typical day will see you working in a lively & vibrant environment.- You will start your day signing into your systems, making sure you are ready for the day ahead.- From this point, you will be assisting a range of different callers, or family members, who have received a referral and will work effectively to ensure we are proving accurate information and support to them at all times.- You may be assisting people in booking appointments or rearranging to find an appointment that works for them, either way, you will be their first point of contact. You need to present yourself in a professional, polite and positive way at all times.- You will be required to offer service excellence at every opportunity and preserve data confidentiality at all times, in accordance with the GDPR.What do we need from you?- Strong verbal and written skills with the ability to show attention to detail- Ability to establish collaborative customer relationships in a fast-paced environment.- A good attitude and the ability to interact with lots of different people.- Professional and friendly telephone manner- Customer Service experience- Experience of working in a target driven environment to a high standard.- PC skills, and the ability to navigate multiple systems competently, with ease.- A good consistent typing speed- Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence.- Able to work within a fast paced, engaging environmentBenefits:- 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary- Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.- Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!- Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub- Length of Service and monthly recognition awards- Opportunities for career development and progressionAdditional Information:Please Note: No holidays will be permitted within the first 8 weeks of start date.Location: Work From Home - (however this will be reviewed every 6 months)Shifts: Full time 40 Hours. Monday – Friday between 8:00am and 8:00pm.Training Duration: 1 day Induction, 2 days training
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Shift Patterns: Rolling for 4 on 4 off shift patternWorking hours when on shift: Must be able to wor... Shift Patterns: Rolling for 4 on 4 off shift patternWorking hours when on shift: Must be able to work 12 hours day shifts, 12 hour waking night shifts, 12-hour day shifts followed by sleeping night (exact rota will depend on child and team supporting)Salary: £32,000 basic plus £40 uplift per shift working with young personRecruitment process: Initial telephone call, followed by Teams interview, followed by in person assessment day at our Head Office in Gloucestershire. Potential to do North East-based assessment days for LCG learners.Induction/Training: 3-week initial induction and training period.Tasks and duties: Aligned to the young person’s individual care plan, via a person-centred approach, you’ll provide personalised care and support including assisting with daily activities, medication management, meal preparation, and other personal care tasks.Managing conflict by engaging in positive approaches to challenging behaviourIdentifying and mitigating risk on a daily basis for everyone including the young personCoaching and mentoring to achieve better outcomes with the YPStakeholder communication with family contacts, local authorities, emergency services, education providers and moreReport writing; daily reports & incident report forms and ABCs, for example Service User Recording System (MENTOR)Adherence to the General Data Protection Regulations (GDPR)Ensure all information and/or intelligence specific to the young person is treated with discretion and the appropriate sensitivityEnsure all your activities fall in-line within the regulations and code of conduct set by The Care Quality CommissionAdherence to the Health & Safety at Work Act 1974 (HASAWA)Carry out vehicle safety checks and driving the young person to appointments, activities etc Person specification: Capable of applying conflict resolution and risk management skills in a caregiving settingProficient in identifying potential risks and taking appropriate preventive actionsExperienced in handling conflicts and challenging behaviour professionally and effectivelyPassionate about coaching and mentoring othersTakes positive steps to support YPs in achieving their goals and aspirationsProvides guidance and support to other members of the care teamAbility to remain calm under pressureWillingness to undergo training for skill and knowledge developmentResilient and calm under pressure Knowledge/experience: Experience within a care setting (can be professional or through lived experience).Familiar with written administration in MS Word. Qualifications: Level 3 in Residential Childcare or equivalent (and/or be willing to complete within 2 years)First Aid Qualification is desirable but will be trainedFull UK manual Driving license and access to own vehicleFull right to work in the UK (we are unable to offer sponsorship)
Purpose of post: To provide a high standard of physical, emotional, social and intellectual care for... Purpose of post: To provide a high standard of physical, emotional, social and intellectual care for all children in the nurseryTo give support to other team members throughout the nurseryTo work as part of a team in order to provide an enabling environment in which all individual children can play, learn and develop. Key areas: Work with and support childrenWork as part of a teamBuild and maintain strong partnerships with parents. Responsible to: Nursery Manager / Team Leader Duties and responsibilities: Operate a programme of activities that meet the individual needs and interests of children in your area in conjunction with other team membersTo keep records of your key children’s development and learning journeys and share this with parents, carers and other key adults in the child’s lifeSupport all staff and engage in a good staff teamLiaise with and support parents and other family membersTo be involved in out of working hours activities, e.g. training, monthly staff meetings, parent evening, fundraising events etc.To be flexible within working practices of the nursery. Be prepared to help where needed, including to undertake certain domestic duties within the nursery, e.g. preparation of snack meals, cleaning of equipment etc.Work alongside the Manager and staff team to ensure that the nursery’s philosophy is fulfilledRead, understand and adhere to all policies and procedures relevant to your role as deemed appropriate by the ManagerRecording accidents in the accident book. Ensure the Duty Manager has initialled the report before parents receives itLook upon the nursery, as a “whole” where can your help be most utilised? Be constantly aware of the individual needs of all childrenEnsure someone known and agreed by the nursery and parent collects the childTo respect the confidentiality of all information received. Specific childcare tasks: The preparation and completion of activities to suit each individual child's stage of development and interestsTo develop your role within the team especially with regard as a key personTo ensure that meal times are a time of pleasant social sharingWashing and changing children as requiredTo ensure good standards of safety, hygiene and cleanliness are maintained at all timesEnsuring a poorly child is kept calm and warm and management is notified immediatelyTo develop and maintain strong partnerships and communications with parents/carers to facilitate day-to-day caring and early learning needsTo ensure the provision of a high-quality environment to meet the needs of individual children regardless of any disabilities, family backgrounds or medical historyTo be aware of the high profile of the nursery and to uphold its standards at all times, both within work hours and outside.
A leading and worldwide recruitment agency in Liverpool is seeking a Data Analyst Apprentice, the em... A leading and worldwide recruitment agency in Liverpool is seeking a Data Analyst Apprentice, the employer will be supporting you all the way towards your first career within Data.KEY DUTIES Create a suite of automated reports and dashboards by which we can effectively manage their business.Identify KPIs within the business and ensure that they are measurable with achievable targets.Develop an understanding of the various end users of these reports and ensure that they are suitable.Use advanced analytics practices to delve deeper into trends and patterns in the data. Be able to communicate technical solutions to non-technical people. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedAble to commit to a 12 week training programme prior to starting the roleMeets the eligibility below ELIGIBILITY Living in the West Midlands area i.e. Birmingham, Solihull etc…Employed, self-employed, career changers, returners to work or unemployed within the last 12 months.Have the right to live and work in the UK.Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
An IT support company are looking for a hardworking and passionate for technology individual to join... An IT support company are looking for a hardworking and passionate for technology individual to join their IT department.KEY DUTIES Handling incoming phone calls and gathering required information.Responding to incoming emails and prioritising incidents.Proactively logging alerts from our monitoring systems.Dealing with IT problems and incidents for a variety of customers and technologies. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Living in Barnsley, Doncaster, Rotherham or SheffieldEmployed, self-employed, career changers, returners to work or unemployed within the last 12 months.Have the right to live and work in the UK.Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Our client is a small WordPress plugin business with plugins in four main areas (HR, book publishing... Our client is a small WordPress plugin business with plugins in four main areas (HR, book publishing, genealogy and event management). They are bursting with ideas to develop these further and are looking for an apprentice to join them on the journey at their office in Gateshead.KEY DUTIES Assisting with plugin development projects, including writing your own plugins to add new features to their core products.Checking for and fixing bugs. Testing new code.Preparing documentation for plugins.Assist with mobile App designCustomer support – assisting clients with bug fixes, set up issues etc.Website development and general maintenance (managing our own sites and assisting with client sites) e.g. To fix plugin installation issues, update plugins, themes etc. and upload content. CANDIDATE REQUIREMENTS Independent skillsPassionate about software developmentGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland)Employed, self-employed, career changers, returners to work or unemployed within the last 12 months.Have the right to live and work in the UK.Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other Apprenticeships we have available.
Our client is a specialist product launch marketing agency with their own product launch formula.The... Our client is a specialist product launch marketing agency with their own product launch formula.They are looking for an keen individual who is naturally curious and interested in analytics and data management.KEY DUTIES Creating weekly, monthly reports Helping support the Insights and Analytics team prepare presentations to their clients Create dashboard reports by pulling data from different data sources for presentation to their clients and internal staff Provide statistical and analytical support on all aspects of the web data analysis Create reusable models and templates that can be applied across different reports and clients To stay up-to-date with the latest industry developments and best-practices CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedAble to commit to a 12 week training programme prior to starting the roleMeets the eligibility below ELIGIBILITY Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland)Employed, self-employed, career changers, returners to work or unemployed within the last 12 months.Have the right to live and work in the UK.Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
A long established IT Solutions company has need for an need for an apprentice to join their busy IT... A long established IT Solutions company has need for an need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day.This opportunity would suit anybody looking to start a career in IT sector and has an interest in IT support, networking and hardware.KEY DUTIES – Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versionsProblem solving on IT related incidents and problems - as a helpdesk engineer, one of the primary functions is to help customers solve IT incidents remotely.Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sitesThis will give variety to your role, and the opportunity to work in a face-to-face customer situation CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland)Employed, self-employed, career changers, returners to work or unemployed within the last 12 months.Have the right to live and work in the UK.Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Working within our client’s award-winning contact centre in the North East area of England. Their Te... Working within our client’s award-winning contact centre in the North East area of England. Their Technical Support Experts help customers get the best out of their products and take pride in giving the best quality advice. They are the frontline support for businesses and accountants who use their products in their everyday business lives, and experts for our customersrequiring advice or facing any technical problems. No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.KEY DUTIES You'll speak to their customers every day on an inbound call line, as they contact the company for technical and complex problems that need troubleshooting and resolving.It will be up to you to get to know their business, build rapport and help them get back on track with their product.You'll be a product expert, able to spot fixes and recommend additional products that could save them time and effort.You may speak to customers on occasion via web chat and email - so strong communication skills are key! CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland)Employed, self-employed, career changers, returners to work or unemployed within the last 12 months.Have the right to live and work in the UK.Have access to a reliable internet connection with a PC/ Laptop.
Our client was established in 2010 and is an award-winning IT services provider. They are seeking a... Our client was established in 2010 and is an award-winning IT services provider. They are seeking a Solution Developer Apprentice to join their growing IT solutions business.Your position will be to learn all the ropes within the technical team, be able interact with customers and their solutions and help fix they’re issue when they arrive. You will also “become” the go to person for all product development needs, where solutions cannot be provided out of the box or systems need integrated.KEY DUTIES Provide technical assistance to internal teams and customers related to their products, services and solutionsResearch and gain knowledge on their rapidly evolving product offeringsTranslate product roadmaps into solution architectures and deliver on those architectures.Implement unit tests, integration tests and end-end tests.Handling technical enquiries from VP clients on a weekly basis, this involves:Being available Monday to Friday during working hours to respond to technical emails, take technical calls and be present at technical meetings.Preparing and providing presentations to VP customers and prospective customers on the technical delivery of their software.Build Required Scripts and API’s between applications CANDIDATE REQUIREMENTS Independent skillsPassionate about software developmentGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Living in the West Midlands area i.e. Birmingham, Solihull etc…Employed, self-employed, career changers, returners to work or unemployed within the last 12 months.Have the right to live and work in the UK.Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other Apprenticeships we have available.
We’re recruiting for Customer Service Advisors to earn £12.97 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.97 per hour.Customer Service Advisor benefits: Inclusive and friendly atmosphere.Supportive team culture. Training is included to prepare you for this roleCustomer Service Advisor role: Provide first-time solutions for customers via telephone and email.Handle consecutive phone calls and manage complaints effectively.Deliver excellent quality of service within agreed handling time. Customer Service Advisor pay: £12.97 per hour.
We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor benefits: Free parking availableGood transport linksExcellent training & development Training is included to prepare you for this roleCustomer Service Advisor role: Deliver excellent customer experience in line with the company's Quality FrameworkAct as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social mediaTake ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situationInput quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashionLiaise with internal departments and external companies to ensure a seamless and consistent service for customers Customer Service Advisor pay: £12.50 per hour.
We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a... We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a minimum of 3 days in the office.Customer Service Advisor role: Crushing Your Goals & KPIs: Every day, you’ll have the chance to hit exciting targets and make a real impact on our team’s success. As you grow and improve, so will your salary!Achieving Quality Excellence: Delivering fantastic service will be your superpower. You’ll shine in call audits and always strive to meet our high-quality standards.Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You’ll turn difficult situations around with your patience, empathy, and problem-solving skills.Handling Policy Queries & Changes: You’ll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you’ll go above and beyond to make their experience amazing.Being a Brand Ambassador: You’ll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. Customer Service Advisor benefits: Wellbeing:Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues.Financial:A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture:Long Service Award paid on 5,10- and 15-years’ serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!Training is included to prepare you for this roleAll roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.Customer Service Advisor pay: £25,877 - £27,515 plus up to £2,000 performance-related bonus
We’re recruiting for Warehouse Operatives to earn up to £14.23 Career progression, flexible shifts a... We’re recruiting for Warehouse Operatives to earn up to £14.23 Career progression, flexible shifts and overtime opportunities available. Warehouse Operative benefits: Training is included to prepare you for this roleWarehouse Operative pay: £12.73 - £14.23 per hour Warehouse Operative role: As a Warehouse Operative you will play a vital role in ensuring that stock is received, stored, and picked accurately and efficiently to meet customer demand. You’ll work in a fast-paced environment as part of a supportive team, helping to keep the supply chain running smoothly.FLT Drivers - Must have a licenseTip Loaders - Stacking/restacking pallets. Wrapping and loading.Pickers - Pick orders
We’re recruiting for Warehouse Operatives to earn up to £17.72 per hour. Career progression, flexibl... We’re recruiting for Warehouse Operatives to earn up to £17.72 per hour. Career progression, flexible shifts and overtime opportunities available. Warehouse Operative benefits: - Free seasonal food hampers- Free seasonal food and drinks- Company shop on site- Canteen on site- Car parking on site- Good links to public transport- PPE providedTraining is included to prepare you for this role. Warehouse Operative role:- Production and packing of food products- Manual handling- Maintaining quality and hygiene standards- Keep production lines running- General warehouse dutiesWarehouse Operative pay: £12.21 - £13.65 per hour. Overtime is available after 39 hours of work and is paid at £17.72 per hour.
We’re recruiting for Customer Service Advisors to earn £12.21 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.21 per hour.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role: A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay: £12.21 per hour + bonus and benefits.
We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor benefits: Free parking availableGood transport linksExcellent training & development Training is included to prepare you for this roleCustomer Service Advisor role: Deliver excellent customer experience in line with the company's Quality FrameworkAct as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social mediaTake ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situationInput quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashionLiaise with internal departments and external companies to ensure a seamless and consistent service for customers Customer Service Advisor pay: £12.50 per hour.
We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a... We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a minimum of 3 days in the office.Customer Service Advisor role: Crushing Your Goals & KPIs: Every day, you’ll have the chance to hit exciting targets and make a real impact on our team’s success. As you grow and improve, so will your salary!Achieving Quality Excellence: Delivering fantastic service will be your superpower. You’ll shine in call audits and always strive to meet our high-quality standards.Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You’ll turn difficult situations around with your patience, empathy, and problem-solving skills.Handling Policy Queries & Changes: You’ll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you’ll go above and beyond to make their experience amazing.Being a Brand Ambassador: You’ll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. Customer Service Advisor benefits: Wellbeing:Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues.Financial:A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture:Long Service Award paid on 5,10- and 15-years’ serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!Training is included to prepare you for this roleAll roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.Customer Service Advisor pay: £25,877 - £27,515 plus up to £2,000 performance-related bonus
We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role: This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.Customer Service Advisor pay: £23,809.50 - £24,064 per annum
We’re recruiting for Warehouse Operatives to earn up to £14.68 per hour. Career progression, flexibl... We’re recruiting for Warehouse Operatives to earn up to £14.68 per hour. Career progression, flexible shifts and overtime opportunities available. Warehouse Operative benefits: Weekly pay – every FridayCold store picker working 6.5 on 8-hour shiftBreaks as a cold store picker (1x30mins paid, 1x20mins paid 1x10mins paid, 1x30mins unpaid each 8-hour shift)20% discount from high street supermarket – terms, and conditions applyCompetitive pay rate and overtime rateFree parking onsiteCanteen with vending machines Training is included to prepare you for this role. Warehouse Operative pay: £12.56 - £14.68 per hour Warehouse Operative role: Picking items within the freezer department with PPE provided (freezer boots, gloves, trouser and jacket)Using manual handling best practices as part of the picking processBe flexible and committed to providing excellence in all aspects
We’re recruiting for Warehouse Operatives to earn up to £16.50 per hour. Career progression, flexibl... We’re recruiting for Warehouse Operatives to earn up to £16.50 per hour. Career progression, flexible shifts and overtime opportunities available. Warehouse Operative benefits: Fantastic working environmentFree ParkingGreat access to public transportPension, life assurance, and additional benefitsGreat career progression Training is included to prepare you for this role. Warehouse Operative role: Duties are and include picking clothing items using a handheld scanner, loading orders into trays on trolleys, following health and safety procedures and general warehouse operative duties. We offer various shifts including weekend shifts.Warehouse Operative pay: £12.21 to £16.50 per hour.
We’re recruiting for Warehouse Operatives to earn up to £14.23 Career progression, flexible shifts a... We’re recruiting for Warehouse Operatives to earn up to £14.23 Career progression, flexible shifts and overtime opportunities available. Warehouse Operative benefits: Training is included to prepare you for this roleWarehouse Operative pay: £12.73 - £14.23 per hour Warehouse Operative role: As a Warehouse Operative you will play a vital role in ensuring that stock is received, stored, and picked accurately and efficiently to meet customer demand. You’ll work in a fast-paced environment as part of a supportive team, helping to keep the supply chain running smoothly.FLT Drivers - Must have a licenseTip Loaders - Stacking/restacking pallets. Wrapping and loading.Pickers - Pick orders
We’re recruiting for Warehouse Operatives to earn up to £12.63 Career progression, flexible shifts a... We’re recruiting for Warehouse Operatives to earn up to £12.63 Career progression, flexible shifts and overtime opportunities available. Warehouse Operative benefits: Training is included to prepare you for this roleWarehouse Operative pay: £12.21 per hour Warehouse Operative role: A day in the life of a warehouse employee. As a warehouse employee, your day involves sorting parcels by destination, efficiently loading delivery vehicles, managing inventory, receiving and verifying new shipments, and conducting quality checks to ensure all parcels are correctly labelled and in good condition.Specific Duties: Loading and unloading: Moving parcels into and out of delivery vehicles. Sorting and scanning: Organizing parcels by destination and using scanning devices. General warehouse tasks: Various duties involved in the day-to-day operations of the warehouseReceiving and checking goods: Ensuring deliveries match orders and verifying the condition of items. Storing and managing inventory: Placing goods in designated locations, tracking stock levels, and ensuring proper stock rotation. Picking and packing orders: Collecting items from shelves or racks, packing them securely, and preparing them for shipping. Loading and unloading vehicles: Assisting with the loading and unloading of trucks and other vehicles. Operating warehouse equipment: Using forklifts, pallet jacks, and other equipment to move goods around the warehouse. Maintaining a clean and organized workplace: Ensuring the warehouse is safe and efficient, adhering to health and safety regulations. Keeping accurate records: Maintaining inventory records, tracking shipments, and updating paperwork. Other tasks: Assisting with stock takes, quality control, and general warehouse duties.
We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a... We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a minimum of 3 days in the office.Customer Service Advisor role: Crushing Your Goals & KPIs: Every day, you’ll have the chance to hit exciting targets and make a real impact on our team’s success. As you grow and improve, so will your salary!Achieving Quality Excellence: Delivering fantastic service will be your superpower. You’ll shine in call audits and always strive to meet our high-quality standards.Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You’ll turn difficult situations around with your patience, empathy, and problem-solving skills.Handling Policy Queries & Changes: You’ll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you’ll go above and beyond to make their experience amazing.Being a Brand Ambassador: You’ll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. Customer Service Advisor benefits: Wellbeing:Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues.Financial:A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture:Long Service Award paid on 5,10- and 15-years’ serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!Training is included to prepare you for this roleAll roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.Customer Service Advisor pay: £25,877 - £27,515 plus up to £2,000 performance-related bonus
Our client is the leading B2B technology lead generation agency for EMEA. They help grow global bran... Our client is the leading B2B technology lead generation agency for EMEA. They help grow global brands with unique direct, digital and social marketing campaigns.They are looking for motivated, enthusiastic and ambitious individual who are looking to launch or develop their career in Business Systems and Data.As a Business Systems Assistant Apprentice, you will be supporting the Business Systems team with tasks such as the manipulation, analysing and cross referencing of data, some data entry and desk research and supporting different departments in such tasks as pulling reports and navigating their CRM system.KEY DUTIES Supporting the Business Systems teamManipulation, analysing and cross referencing dataSome data entry and desk researchSupporting different departments in such tasks as pulling reports and navigating our CRM systemCreate and maintain a databaseResearching pricing strategies in the market place CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedHave access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
A well-established legal firm are offering an exciting opportunity for a driven and organised indivi... A well-established legal firm are offering an exciting opportunity for a driven and organised individual to join their HR team as an HR Administration Apprentice. This role provides a solid foundation for anyone seeking a career in HR within a professional environment.As the HR Administration Apprentice, you will support their HR team with essential administrative tasks, gaining hands-on experience across a wide range of HR functions. You will work closely with the HR team to ensure efficient day-to-day operations and provide support across all areas of HR.KEY DUTIES Assist with maintaining and updating employee records, ensuring all files are accurate and up-to-date.Coordinate interview schedules, assist with job postings, and support the onboarding process for new hires.Prepare offer letters, contracts, and other HR documentation under guidance.Input data into the HR information system, ensuring accuracy and confidentiality.Assist with ensuring HR policies and procedures are adhered to, supporting compliance with legal and regulatory requirements.Support the organisation of training sessions and monitor training records.Provide general administrative support, including answering HR-related queries, managing HR inboxes, and helping with ad-hoc tasks as required by the HR team. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Our Client is a software company that works exclusively within the financial sector.You can expect t... Our Client is a software company that works exclusively within the financial sector.You can expect to deal with large amounts of data regarding the performance attribution and exposure of thousands of hedge funds and participate in the creation of reports for their clients. Since this is a first time role in the industry, you will be supported every step of the way.KEY DUTIES Processing and analysing Hedge fund and Investment related data.Maintenance of the online database, contributing to both developing new processes and updating hedge fund positioning.Contribution towards product development, developing new features and Functionality for the online platform. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
A Managed Services Provider is looking for an apprentice to support their clients remotely as well a... A Managed Services Provider is looking for an apprentice to support their clients remotely as well as onsite.Their team is very technical, & you will have many opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, & other aspects of the business.KEY DUTIES – Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the USVisit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK)Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolutionTroubleshoot, diagnose, and fixing most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
A major automobile manufacturer has need for an IT Apprentice to help support one of their offices i... A major automobile manufacturer has need for an IT Apprentice to help support one of their offices in the North East area of England. The chosen apprentice will help drive innovation within their department.KEY DUTIES Build relationships across the user base and with IS/IT colleaguesAssist with operational management of IT InfrastructureWork with the company's departments to drive adoption of M365 and help them migrate their data to One Drive and SharePoint as appropriateWork with 3rd parties and colleagues across IS/IT to deliver complex projects including migration of on-premise systems to AWS and Private Cloud infrastructureAssist with the delivery of projects specific to the companyLiaise with 3rd party providers for V/C, telecoms and infrastructure supportCreate documentation to assist users with their adoption of IS/IT systems and processes and work with the Knowledge team to disseminate the information to end usersBecome a subject matter expert for SharePoint and One DriveMonitor incident and request queues and look for trends and problems. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?An IT... Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.