Support Worker - North East in Newcastle Upon Tyne, North East

Shift Patterns: Rolling for 4 on 4 off shift pattern

Working hours when on shift: Must be able to work 12 hours day shifts, 12 hour waking night shifts, 12-hour day shifts followed by sleeping night (exact rota will depend on child and team supporting)

Salary: £32,000 basic plus £40 uplift per shift working with young person

Recruitment process: Initial telephone call, followed by Teams interview, followed by in person assessment day at our Head Office in Gloucestershire. Potential to do North East-based assessment days for LCG learners.

Induction/Training: 3-week initial induction and training period.

Tasks and duties:

• Aligned to the young person’s individual care plan, via a person-centred approach, you’ll provide personalised care and support including assisting with daily activities, medication management, meal preparation, and other personal care tasks.
• Managing conflict by engaging in positive approaches to challenging behaviour
• Identifying and mitigating risk on a daily basis for everyone including the young person
• Coaching and mentoring to achieve better outcomes with the YP
• Stakeholder communication with family contacts, local authorities, emergency services, education providers and more
• Report writing; daily reports & incident report forms and ABCs, for example Service User Recording System (MENTOR)
• Adherence to the General Data Protection Regulations (GDPR)
• Ensure all information and/or intelligence specific to the young person is treated with discretion and the appropriate sensitivity
• Ensure all your activities fall in-line within the regulations and code of conduct set by The Care Quality Commission
• Adherence to the Health & Safety at Work Act 1974 (HASAWA)
• Carry out vehicle safety checks and driving the young person to appointments, activities etc

Person specification:

• Capable of applying conflict resolution and risk management skills in a caregiving setting
• Proficient in identifying potential risks and taking appropriate preventive actions
• Experienced in handling conflicts and challenging behaviour professionally and effectively
• Passionate about coaching and mentoring others
• Takes positive steps to support YPs in achieving their goals and aspirations
• Provides guidance and support to other members of the care team
• Ability to remain calm under pressure
• Willingness to undergo training for skill and knowledge development
• Resilient and calm under pressure

Knowledge/experience:

• Experience within a care setting (can be professional or through lived experience).
• Familiar with written administration in MS Word.

Qualifications:

• Level 3 in Residential Childcare or equivalent (and/or be willing to complete within 2 years)
• First Aid Qualification is desirable but will be trained
• Full UK manual Driving license and access to own vehicle
• Full right to work in the UK (we are unable to offer sponsorship)

Voceer presents this job opportunity for Postify Limited, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Postify Limited, a reputable recruitment agency known for placing candidates in desirable positions.