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Customer Success Specialist (Evenings) / Up to £24K / Leicester / Mon – Fri, 2:30 PM – 10:30 PMAre y... Customer Success Specialist (Evenings) / Up to £24K / Leicester / Mon – Fri, 2:30 PM – 10:30 PMAre you a people person with a passion for delivering outstanding service? Do you thrive in a fast-paced environment and enjoy making someone's day a little better?Join Selective Marketplace Ltd – home to elegant womenswear brands Wrap London and Poetry Fashion – as our next Customer Success Specialist and be part of a close-knit team that truly values customer experience.This is your chance to step into a rewarding, full-time evening role with a growing company that champions teamwork, quality, and a warm, welcoming culture.Key Responsibilities of the Customer Success Specialist: Responding quickly and professionally to customer queries across email, chat, phone, and social mediaSupporting customers in the UK, US, and Germany (don’t worry, you don’t need to speak German!)Maintaining customer accounts and following up to ensure every issue is resolvedSharing feedback to help us improve our products and serviceCollaborating with a friendly team to deliver solutions and build trustEmbodying the voice and values of our two beautiful brands What We're Looking For: A superstar communicator with excellent English and razor-sharp people skillsConfidence on the phone and in writing, with a helpful, can-do attitudeSomeone who enjoys working in a fast-paced, collaborative environmentUK work authorisation (required)Own transport preferred due to shift hours and location (on-site only) What’s on Offer? A permanent, secure role in a supportive and sociable teamCompetitive salary (£22,100 - £24,100, based on experience)Company pensionCycle to work schemeGenerous employee discountOn-site parkingFun company events and a real team spirit Why Join Us?At Selective Marketplace, our in-house Customer Success team is the heart of our business. We don’t upsell or cold call – we simply create smooth, enjoyable shopping experiences for our loyal community of fashion lovers. If you care deeply about people and pride yourself on top-notch service, this is the role for you.Ready to let your career shine? Click APPLY to submit your CV for this exciting new Customer Success Specialist position and join a company where your contribution truly matters.

Customer Service and Despatch CoordinatorSalary circa £25k-28k depending upon experienceSteeton, BD2... Customer Service and Despatch CoordinatorSalary circa £25k-28k depending upon experienceSteeton, BD208.30-5.00 Monday to Friday         Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team.The PositionOur client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.You will play a key role in the achievement of right first-time shipment performance. Role responsibility but not limited to:- Processing customer ordersSending out order confirmationsDispatching ordersBooking in orders from customersArranging transportProcessing delivery notesDealing with customer queries as they ariseAnswering telephones and dealing with queriesLiaise with all relevant departments where necessary Ideal attributes Professional telephone mannerExcellent time management and able to prioritise workload efficiently and effectivelyExcellent computer skills including word and excelMethodical and able to communicate at all levelsYou will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise This Customer Service and Despatch Coordinator role would ideally suit an individual who has previous experience within a manufacturing business. If you feel that you have the relevant skills and experience, then please send your cv by return.NO AGENCIES   INDHS

Hire Controller - Feel stuck in your current Hire company…? Want to be noticed, be rewarded with a g... Hire Controller - Feel stuck in your current Hire company…? Want to be noticed, be rewarded with a great bonus, with no weekends and work with a fantastic team! 25 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based near Dorridge!Benefits for the Hire Controller: Up to £32k DOENo weekend work!22 days holiday + bank holiday + the option to buy additional days.Discount schemes on major retailers, gyms, hospitality, holidays & more!Company pension scheme.Company health benefit scheme Responsibilities of the Hire Controller: As the hire controller you will build important relationships with internal and external clients.You will be x hiring, rehiring and sourcing equipment from third party suppliers.Manage a fast paced and busy hire desk.Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.You will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date.You may use Syrinx, Inspire, or a similar CRM system. The Hire Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, although this is not essential.You may have worked as a plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller.To be considered for this plant hire controller position you may live in: Coventry, Birmingham, Shirley, Bromsgrove, Solihull, Stratford upon Avon, Redditch & surrounding areas.Hit the APPLY button now to be considered for this hire controller role or find out more information and we will be in contact!

The Role:You will handle inbound calls from the public requiring appointments following a referral.... The Role:You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.What does an average day look like?- A typical day will see you working in a lively & vibrant environment.- You will start your day signing into your systems, making sure you are ready for the day ahead.- From this point, you will be assisting a range of different callers, or family members, who have received a referral and will work effectively to ensure we are proving accurate information and support to them at all times.- You may be assisting people in booking appointments or rearranging to find an appointment that works for them, either way, you will be their first point of contact. You need to present yourself in a professional, polite and positive way at all times.- You will be required to offer service excellence at every opportunity and preserve data confidentiality at all times, in accordance with the GDPR.What do we need from you?- Strong verbal and written skills with the ability to show attention to detail- Ability to establish collaborative customer relationships in a fast-paced environment.- A good attitude and the ability to interact with lots of different people.- Professional and friendly telephone manner- Customer Service experience- Experience of working in a target driven environment to a high standard.- PC skills, and the ability to navigate multiple systems competently, with ease.- A good consistent typing speed- Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence.- Able to work within a fast paced, engaging environmentBenefits:- 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary- Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.- Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!- Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub- Length of Service and monthly recognition awards- Opportunities for career development and progressionAdditional Information:Please Note: No holidays will be permitted within the first 8 weeks of start date.Location: Work From Home - (however this will be reviewed every 6 months)Shifts: Full time 40 Hours. Monday – Friday between 8:00am and 8:00pm.Training Duration: 1 day Induction, 2 days training

The Role:You will handle inbound calls from the public requiring appointments following a referral.... The Role:You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.What does an average day look like?- A typical day will see you working in a lively & vibrant environment.- You will start your day signing into your systems, making sure you are ready for the day ahead.- From this point, you will be assisting a range of different callers, or family members, who have received a referral and will work effectively to ensure we are proving accurate information and support to them at all times.- You may be assisting people in booking appointments or rearranging to find an appointment that works for them, either way, you will be their first point of contact. You need to present yourself in a professional, polite and positive way at all times.- You will be required to offer service excellence at every opportunity and preserve data confidentiality at all times, in accordance with the GDPR.What do we need from you?- Strong verbal and written skills with the ability to show attention to detail- Ability to establish collaborative customer relationships in a fast-paced environment.- A good attitude and the ability to interact with lots of different people.- Professional and friendly telephone manner- Customer Service experience- Experience of working in a target driven environment to a high standard.- PC skills, and the ability to navigate multiple systems competently, with ease.- A good consistent typing speed- Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence.- Able to work within a fast paced, engaging environmentBenefits:- 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary- Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.- Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!- Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub- Length of Service and monthly recognition awards- Opportunities for career development and progressionAdditional Information:Please Note: No holidays will be permitted within the first 8 weeks of start date.Location: Work From Home - (however this will be reviewed every 6 months)Shifts: Full time 40 Hours. Monday – Friday between 8:00am and 8:00pm.Training Duration: 1 day Induction, 2 days training

The Role:You will handle inbound calls from the public requiring appointments following a referral.... The Role:You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.What does an average day look like?- A typical day will see you working in a lively & vibrant environment.- You will start your day signing into your systems, making sure you are ready for the day ahead.- From this point, you will be assisting a range of different callers, or family members, who have received a referral and will work effectively to ensure we are proving accurate information and support to them at all times.- You may be assisting people in booking appointments or rearranging to find an appointment that works for them, either way, you will be their first point of contact. You need to present yourself in a professional, polite and positive way at all times.- You will be required to offer service excellence at every opportunity and preserve data confidentiality at all times, in accordance with the GDPR.What do we need from you?- Strong verbal and written skills with the ability to show attention to detail- Ability to establish collaborative customer relationships in a fast-paced environment.- A good attitude and the ability to interact with lots of different people.- Professional and friendly telephone manner- Customer Service experience- Experience of working in a target driven environment to a high standard.- PC skills, and the ability to navigate multiple systems competently, with ease.- A good consistent typing speed- Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence.- Able to work within a fast paced, engaging environmentBenefits:- 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary- Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.- Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!- Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub- Length of Service and monthly recognition awards- Opportunities for career development and progressionAdditional Information:Please Note: No holidays will be permitted within the first 8 weeks of start date.Location: Work From Home - (however this will be reviewed every 6 months)Shifts: Full time 40 Hours. Monday – Friday between 8:00am and 8:00pm.Training Duration: 1 day Induction, 2 days training

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits: A great starting salary of £23,809.50 rising to £24,064 after 8 months of being here, plus incentives and bonuses.Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by usMarket leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderlyFamily Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their familyHuge discounts on products including your Mobile and Broadband – saving you hundreds of pounds every yearSupport in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you wantSeason Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it countsVolunteering days, so you can give back to your local communityOptional Private Healthcare and Dental, to protect you and your family Training is included to prepare you for this role. Customer Service Advisor role: If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.Customer Service Advisor pay: £23,809.50 - £24,064 per annum. + Uncapped commission

Customer Success SpecialistChesterfield | Up to £28,000 + up to 5% Bonus Health & Dental | 25 Da... Customer Success SpecialistChesterfield | Up to £28,000 + up to 5% Bonus Health & Dental | 25 Days Holiday + Christmas | Make a Real DifferenceJoin The UK’s Fastest-Growing Healthcare Simulation ProviderOur client is the UK’s leading provider of healthcare simulation equipment, they help universities, NHS trusts, and training centres across the country deliver life-saving education. Now, they’re looking for a Customer Success Specialist to help them deliver an outstanding customer experience every step of the way.This is your opportunity to join a high-performing, purpose-driven team that values autonomy, ownership, and a deep commitment to quality.Key Responsibilities of the Customer Success Specialist:This is more than customer service. You’ll be a trusted partner to clients — resolving queries, managing orders, and helping customers get the very best from their products.Your day-to-day will include: Responding to phone, email, and live chat enquiriesSolving problems and offering expert product adviceManaging orders and stock flow with accuracy and careCollaborating across teams to improve the customer journeyEducating clients on how to maximise value from their equipmentKeeping detailed records and reporting on key trendsOccasionally pitching in with warehouse and website support About YouYou’re more than experienced — you’re exceptional. You bring over 5 years of customer service expertise, ideally in healthcare or education, and you love solving problems with professionalism and empathy.You are: A confident communicator and active listenerComfortable with ERP/CRM systems, Microsoft Office, and Google WorkspaceExceptionally detail-oriented and organisedDriven by results but fuelled by serviceEager to learn, unafraid to fail, and hungry to win What’s on Offer? £24,000–£28,000 salary + up to 5% annual bonus5% employer pension contributionHealth, dental, optical, life & critical illness insurance24/7 GP access25 days annual leave + bonus days at ChristmasHigh-trust, high-autonomy culture with real growth potential Ready to Raise the Bar?If you’re committed to delivering excellence and want to be part of a team that’s reshaping healthcare training across the UK, we’d love to hear from you.Apply now for this exciting new Customer Success Specialist position, and shape the future of healthcare simulation — together.

Job Opportunity: Town Ranger Location: Bournemouth Town Centre Hours: 35 hours/week across 5 days... Job Opportunity: Town Ranger Location: Bournemouth Town Centre Hours: 35 hours/week across 5 days (some weekend work required) Salary: £24,060.40 per annumAbout the Role Join a dedicated team at the heart of Bournemouth’s vibrant town centre. As a Town Ranger, you'll play a key role in ensuring a safe, welcoming, and enjoyable environment for visitors and supporting local businesses.This is a highly visible, uniformed role that requires excellent interpersonal skills, a proactive attitude, and a passion for helping people. Whether welcoming visitors, reporting incidents, or liaising with local authorities, you’ll be a trusted ambassador for the area. Key Responsibilities Be a friendly, approachable presence on the streets within the Bournmeouth area Welcome and assist visitors, shoppers, and local businesses Monitor and report anti-social behaviour or security concerns Work closely with CCTV operators, local police, and council teams Support the delivery of local events and initiatives Maintain accurate records of incidents and daily activities Champion Bournemouth town centre and everything it has to offer Follow all Health & Safety and personnel procedures Who We're Looking For A team player with strong communication and people skills Calm under pressure and confident in dealing with challenging situations Happy to work outdoors in all weather conditions Committed to community safety and service excellence Willing to undergo a DBS check INTERESTED?  Please call us on 01202 586930 or send your CV to, south@citycentrerecruitment.co.ukINDBNM 

Service Coordinator - Up to £33,500 DOE! An exciting new opportunity has become available to join a... Service Coordinator - Up to £33,500 DOE! An exciting new opportunity has become available to join an established plant hire company near to Sheffield. You must have previous experience of working with warranties/parts/service in a mechanical / industrial/ equipment hire industry to apply for this role!Benefits: 28 days holiday including bank holidaysOnsite parkingUp to £33,500 salary depending on experienceCompany pensionOngoing Training programmes and staff developmentCompany work wearHealth Care (after qualifying period) The Role - Service Coordinator As the service coordinator, you will be dealing with customers regarding machine breakdowns over the phone to determine the best course of action.You will carry out administrative tasks, ensuring everything is logged correctly and all the paperwork is up to date.Work directly with other members of the service/warranty department to ensure all plant repairs and regular maintenance programmes are dealt with in a timely manner.Liaise with parts suppliers ensuring correct parts are identified, ordered and then allocated when received in stock.Responsible for using and updating service programmes on the companies software systems.  To Be Successful In This Role: You will have previous experience as a workshop controller, service controller, service coordinator or after sales controller.You will have experience working within a mechanical industry, assisting the service department or workshop.You will have experience coordinating and liaising with engineers regarding maintenance/repair work  The CompanyYou will be joining an established forward thinking construction plant company who strive to provide outstanding equipment and customer service every time. Due to their ongoing success, they are seeking an additional service coordinator to join their service and warranty department who is able to work well under pressure and has the enthusiasm and determination needed to be successful in this position.Please note that all potential employment offers are subject to pre-employment checks.If this sounds like the role for you, send your CV to Rachel at Rachel.Simpson@pathrecruitment.com or call the office on 01933 667229.

Service Coordinator - Up to £33,500 DOE! An exciting new opportunity has become available to join a... Service Coordinator - Up to £33,500 DOE! An exciting new opportunity has become available to join an established plant hire company near to Sandy. This is a fixed term contract position for 12 months.You must have previous experience of working with warranties/parts/service in a mechanical / industrial/ equipment hire industry to apply for this role!Benefits: 28 days holiday including bank holidaysOnsite parkingUp to £33,500 salary depending on experience.Company pensionOngoing Training programmes and staff developmentCompany work wearHealth Care (after qualifying period) The Role - Service Coordinator As the service coordinator, you will be dealing with customers regarding machine breakdowns over the phone to determine the best course of action.You will carry out administrative tasks, ensuring everything is logged correctly and all the paperwork is up to date.Work directly with other members of the service/warranty department to ensure all plant repairs and regular maintenance programmes are dealt with in a timely manner.Liaise with parts suppliers ensuring correct parts are identified, ordered and then allocated when received in stock.Responsible for using and updating service programmes on the companies software systems.  To Be Successful In This Role: You will have previous experience as a workshop controller, service controller, service coordinator or after sales controller.You will have experience working within a mechanical industry, assisting the service department or workshop.You will have experience coordinating and liaising with engineers regarding maintenance/repair work  The CompanyYou will be joining an established forward thinking construction plant company who strive to provide outstanding equipment and customer service every time. Due to their ongoing success, they are seeking an additional service coordinator to join their service and warranty department who is able to work well under pressure and has the enthusiasm and determination needed to be successful in this position.Please note that all potential employment offers are subject to pre-employment checks.If this sounds like the role for you, send your CV to Rachel at Rachel.Simpson@pathrecruitment.com or call the office on 01933 667229.  

Part-Time Fleet Administrator – Knebworth | £12–£13 per hour | 30 hours per week | Mon–Fri | Plant h... Part-Time Fleet Administrator – Knebworth | £12–£13 per hour | 30 hours per week | Mon–Fri | Plant hire & construction support Support a busy logistics and fleet team in a well-established, close-knit plant hire business with long-term staff and modern systems.Benefits of the Fleet Administrator: Hourly rate: £12–£13 per hourPart-time hours: 9am–3pm, Monday to Friday (30 hours per week)20 days holiday + 8 bank holidays (pro rata)Pension schemeOn-site parkingSupportive, long-standing teamFamily-run business with excellent staff retentionPotential to go full time in the future  As a Part-Time Fleet Administrator, you will support the day-to-day running of the fleet, plant, and transport departments. From updating databases and monitoring compliance to assisting with logistics and certification tracking, this role is ideal for someone with strong organisational skills and a keen eye for detail. You'll work closely with drivers, the plant team, and the wider logistics department to ensure that everything is running smoothly and efficiently.Key responsibilities include: Maintain internal databases with accurate fleet, plant, and transport recordsRespond to calls and emails in a professional and timely mannerTrack driver certifications and training, ensuring full complianceCoordinate vehicle MOTs, servicing, tax, and insuranceLiaise with site operatives and drivers regarding vehicle and plant queriesAssist with plant equipment certification and documentationSupport route planning and daily vehicle movement schedulesHelp maintain yard organisation, compliance, and material stock awareness To be successful in this role, you may have worked as a: Fleet Administrator, Transport Administrator, Logistics Coordinator, Plant Hire Administrator, Operations Assistant, Compliance Administrator, Office Coordinator, Vehicle Scheduler, Yard Administrator, Fleet CoordinatorApply now to join a supportive, respected company that values attention to detail and teamwork in a flexible, part-time role. Contact Georgina on 01933667220/ georgina.wittich@pathrecruitment.com to find out more on this Fleet Administrator role! 

Hire Controller - IMMEDIATE START. Join a friendly working environment where no two days are the sam... Hire Controller - IMMEDIATE START. Join a friendly working environment where no two days are the same. No weekend work and this is an impressive opportunity to progress your career.  This Hire Controller role is commutable from Wellingborough, Rushden, Northampton, Irchester, Raunds and surrounding areas.Benefits of the Hire Controller: Salary around £30-35k basic (Can look at more dependant on experience)The role is Monday to Friday onlyFriendly working environmentCareer Progression20 days holiday + bank holidays Free parking on site  Responsibilities of the Hire Controller: Dealing with customer enquiriesArranging the on and off hire of plant machineryOrganising the servicing of machinesProcessing invoicesProviding quotes, chasing quotes up to maximise business  To Be Successful as a Hire Controller:You may have previous experience working as a Hire Controller, Hire Desk Controller, Hire Negotiator, Hire and sales controller, Senior Hire Controller, Rental Manager, Hire Administrator, Plant Controller, Plant Coordinator, Senior Hire Controller, Rental Manager or similar. You don't want to miss out on this Hire Controller position, interviews can start immediately so apply today! You can reach me on 01933 667220 or georgina.wittich@pathrecruitment.com!

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors to earn up to £31.27 per hour. Customer Service Advis... We’re recruiting for Customer Service Advisors to earn up to £31.27 per hour. Customer Service Advisor benefits:   Attractive pay ratesOvertime opportunitiesCareer progressionPerformance informationFull paid trainingInstant access to Blue Arrow training portalAuto enrolment in pension scheme28 days paid holiday Training is included to prepare you for this role.  Customer Service Advisor role:  You’ll be providing critical services as the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue, to ensure people get the help they need, and it can save lives.  The safety critical role as Customer Service Advisor is to quickly gain an understanding of the nature of the call and direct them to the most appropriate emergency services or advise the caller of alternative solutions they need to consider. This is not your everyday call handler role, as you will be supporting individuals in their most critical time of need, as you balance challenging and emotional situations.  Your average call will last between 30 -60 seconds and you will follow structured process while communicating to the caller in a clear and calm manner. If you are the type of person who has a genuine desire to help people and make a difference, then this role is ultimately very rewarding. 999 Key Responsibilities:  Adhere to emergency call procedures at all times, while actively listening for changes as a call progresses and responding as needed.  Ensuring a caller’s request is dealt with effectively and efficiently and the call is quickly connected to the appropriate emergency authority if required. Focus on your screen throughout calls, being able to react quickly as required and follow any instructions.Remain calm and free from distractions when handling distressing calls which could result in you saving someone’s life. Other Key Responsibilities, if upskilled: To find contact details of businesses and people across the UK for DQ callers.  Providing accurate information while working within the guidelines for each DQ provider’s remit.Offer call connect during every relevant contact with Directory Enquiry callers.Ensure all price and regulatory obligations are complied with, where appropriate, on each call including correct charges where necessary. of all relevant information, including correct charges where necessary. Relaying conversations verbatim using quick and accurate typing skills (50+ words per minute) specifically in relation to the conversion of speech into text.  98% accuracy to be achieved.Using call control politely, in order to maximise your ability to relay the conversation accurately, resulting in a fluid and natural experience for our Relay UK users.Assisting callers who are not familiar with Relay UK, guiding them through our process to result in an easy and comfortable experience for all.Avoid becoming involved in our Relay users’ conversation unless you are asked to assist with something.  Adhering to 100% confidentiality with Relay UK call content at all times. Whilst working Onsite, the client care about health, safety and wellbeing and understand how much focus and attention is needed to make sure we’re all able to thrive and be our best at work. This means keeping workplaces clean, safe and somewhere we feel happy and proud to work.This is a safety critical role, and it is important that those working in this role are not suffering from medical conditions or undergoing any medical treatment which is likely to cause sudden loss of consciousness or incapacity and that any underlying health conditions are stable / well controlled. The clients are serious about safety and we all should remember that we should always protect health and safety at work. There are no shortcuts when it comes to keeping everyone safe. We all work safely, and we all go home safe, because we look out for each other’s safety and the safety of those around us like contractors, customers, the public and those sharing the spaces where we work.The client is mindful that work has proven benefits for health, and health has proven benefits for work. They drive their business success by promoting a healthy, safe and supportive environment that’s based on integrity, mutual respect and ethical behaviour. So, they can provide lots of information, resources and guidance to help all of us live as healthily as we can.Compliance with all client policies is mandatory and applies to all employees and during training access to policies and guidelines will be available to you.Customer Service Advisor pay:  £13.24 - £31.27 Per hour, depending on shift days and times. A full list of payrates can be located below.  Overtime rates including holidays. £33.55 - £37.98 per hour over time for Bank Holidays. £40.26 - £44.69 per hour over time for Xmas Day.  

We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits:   Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more   Customer Service Advisor role:   Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay:  Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.

We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Customer Service Advisor benefits:  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, you are more connected, more relevant, and more valued.We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.Customer Service Advisor role:  Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension. Updating personal information with a high attention to detail.Processing requests for written information to be sent to our members.Providing accurate information from our knowledge/customer databases.Helping customers complete documentationExplaining our processes and setting correct expectations. You will have responsibility for working in accordance with the company Risk Management Framework, and compliance with the companies policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company.Customer Service Advisor pay:  £12.21 per hour. 

PART TIME CUSTOMER SERVICE ADVISOR Position: Customer Service Advisor x4Hours: 9am-1pm or 11am-3pmSe... PART TIME CUSTOMER SERVICE ADVISOR Position: Customer Service Advisor x4Hours: 9am-1pm or 11am-3pmSector: Housing Repairs Location: Basildon / BillericaySalary: Up to £27.5k per annum (pro rata)We are looking for a customer care call handler to join our team in Basildon. Your primary responsibility will be to take a large volume of inbound calls, booking appointments and assisting engineers.Responsibilities: Provide fantastic customer service support to all incoming calls including residents, clients, other departments.Responsible for inbound calls with a helpful, with a professional approachDistribute incoming calls to the relevant department.Book appointments for works by telephone and email.Manage large amounts of inbound calls, emails and webchats calls in a timely manner.Identify customers’ needs and pass to correct departmentBuild sustainable relationships with residents / clients.Always put the customers needs first.Administration duties.Take ownership for responding to inbound communications (calls and emails).Demonstrate good understanding of the different customer groups/personas, and tailor your style and response to appropriately meet the customer’s needs.Follow the contact centre script and/or system diagnosis tool to ensure the right information is captured and validated (e.g. contact details, preferred contact method, etc).Accurately diagnose the issue by utilising the system diagnosis tool, supplemented by your own knowledge and experience.Where possible and appropriate, help the resident to self-solve simple and low risk issues (e.g. checking the status of ther gas or electricity meter, re-setting a blown fuse, etc).Where an appointment is required, work to ensure that it is offered in line with contractual Service Level Agreements (SLAs), the customer’s preferences and Operational constraints.Ensure that the system is updated in a timely manner so that the client and the Operations team are in receipt of the most up to date information.Where a resident wants to re-book an appointment, it may be necessary to liaise direct the Planners and Service Controllers to communicate short-notice changes.Capture detailed notes on the system to support operatives in completing a first time fix on site. Experience Required You will have previous administrative experience with evidence of delivering excellent customer service and maintaining high quality relationships.You will have excellent interpersonal skills and deliver effective interaction with all internal and external stakeholders.You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the contract.You will have excellent telephone skills and be able to obtain detailed information from telephone discussions.Repairs knowledge preferred For more information please call Leah Seber at Build Recruitment, or apply with your CV today.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Position: Customer Service AdvisorSector: Housing Repairs Location: Basildon / BillericaySalary: Up... Position: Customer Service AdvisorSector: Housing Repairs Location: Basildon / BillericaySalary: Up to £27.5k per annum We are looking for a customer care call handler to join our team in Basildon. Your primary responsibility will be to take a large volume of inbound calls, booking appointments and assisting engineers.Responsibilities: Provide fantastic customer service support to all incoming calls including residents, clients, other departments.Responsible for inbound calls with a helpful, with a professional approachDistribute incoming calls to the relevant department.Book appointments for works by telephone and email.Manage large amounts of inbound calls, emails and webchats calls in a timely manner.Identify customers’ needs and pass to correct departmentBuild sustainable relationships with residents / clients.Always put the customers needs first.Administration duties.Take ownership for responding to inbound communications (calls and emails).Demonstrate good understanding of the different customer groups/personas, and tailor your style and response to appropriately meet the customer’s needs.Follow the contact centre script and/or system diagnosis tool to ensure the right information is captured and validated (e.g. contact details, preferred contact method, etc).Accurately diagnose the issue by utilising the system diagnosis tool, supplemented by your own knowledge and experience.Where possible and appropriate, help the resident to self-solve simple and low risk issues (e.g. checking the status of ther gas or electricity meter, re-setting a blown fuse, etc).Where an appointment is required, work to ensure that it is offered in line with contractual Service Level Agreements (SLAs), the customer’s preferences and Operational constraints.Ensure that the system is updated in a timely manner so that the client and the Operations team are in receipt of the most up to date information.Where a resident wants to re-book an appointment, it may be necessary to liaise direct the Planners and Service Controllers to communicate short-notice changes.Capture detailed notes on the system to support operatives in completing a first time fix on site. Experience Required You will have previous administrative experience with evidence of delivering excellent customer service and maintaining high quality relationships.You will have excellent interpersonal skills and deliver effective interaction with all internal and external stakeholders.You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the contract.You will have excellent telephone skills and be able to obtain detailed information from telephone discussions.Repairs knowledge preferred For more information please call Leah Seber at Build Recruitment, or apply with your CV today.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Transport Controller role - Paying up to £28k you will be office based working Monday to Friday only... Transport Controller role - Paying up to £28k you will be office based working Monday to Friday only. This role will support both the hire and transport planning functions to turn around hires, raising purchase orders and making sales calls to bring in new business. This Transport Controller role is commutable from Martock, West Chinnock, Puckilington & surrounding areas. As the Transport Controller you will require experience of reactive planning / next day or often same day planning. You will be planning routes for all categories of vehicles from Class 1 lorries to flat beds across multiple contracts for construction based customers. You will be working for a Blue Chip supplier of a complete range of construction equipment across the region who are looking for an organised controller to join their professional team. You may also liaise with sub-contractors, third party transport firms and agencies to secure additional drivers to fulfil bookings.  Duties of the Transport Controller will include:Rasinng on/off hires Scheduling movements of various plant hire equipment to high priority contractsManage & coordinate all available drivers while utilising your fleet. This will include lorries, hiabs, trailers and the shunters. Route planning whilst ensuring drivers hours and WTD are adhered to Tachograph, smart analysis and Telematics reports to be processed and any issues or trends fed back to line managersTo be successful in the role of Transport Controller, you will have previously worked in positions as a Transport Planner, Transport Router, Logistics Coordinator, Transport Clerk or Logistics Planner. Also if you have a background in construction, civils or the hire industry it would be an advantage.Benefits of the Transport Controller role:Regular team events/nights outTraining & development with management courses availableOngoing coaching and mapped out progression paths. Our client loves to promote from within!Please note that all potential employment offers are subject to pre-employment checks.To learn more about the Transport Controller role APPLY and reach out via 01933 667223 / leo.edwards@pathrecruitment.com

Hire Controller - IMMEDIATE START. Join a friendly working environment where no two days are the sam... Hire Controller - IMMEDIATE START. Join a friendly working environment where no two days are the same.  You will be working typically 0800-1700 daily. No weekend work and this is an impressive opportunity to progress your career.  This Hire Controller role is commutable from Pucklington, Witcombe & surrounding areas.Benefits for the Hire Controller A chance to progress into a more senior roleUp to £28k depending on experience The role is Monday to Friday onlyFriendly working environment24 days holiday + bank holidays and holidays will increase.Free parking on site  The company seeking a Hire ControllerThis is a highly rewarding company that supply their very own hire equipment out to many construction suppliers across the region . Due to their success, they are on the hunt for a Hire ControllerHire Controller Job Role: On and off hires & x hiring from trusted partnersOrganising the servicing of machinesPlant hire will see you spinning plates so you will need excellent time management / self management skills and experience As a Senior Hire Controller you will be dealing with customer site enquiries face to face, over the phone and via emails, arranging the on and off hire of plant machinery.Coordinate allocation of duties including some routing for driversChase up all quotes or enquiries to maximise business and gain any x hire opportunitiesThis role offers progression & may suit a current Hire Controller who wishes to progress  To Be Successful as a Hire Controller:You may have previous experience working as a Plant Hire Manager, Hire Manager, Senior Hire Controller, Depot Manager, Branch Manager, Hire Negotiator, Plant Manager or a Hire Supervisor and you may have knowledge of the hire industry, whether it be Heavy Plant, Plant Hire including Diggers, Dumpers, Dozers or operated plant. You don't want to miss out on this Hire Controller position, interviews can start immediately so apply today! You can reach me on 01933 667223 or leo.edwards@pathrecruitment.com! 

Resident Liaison Officer / Customer support representative Properties across West Sussex / Surrey Up... Resident Liaison Officer / Customer support representative Properties across West Sussex / Surrey Up to £26k + company car and fuel card Full time, Mon - Fri.8am - 5pm 1 hour lunchWe are seeking an entry level Customer Service Representative (CSR) who will play a key role in maintaining effective communication with residents in social housing properties across Sussex/Surrey during construction projects. This role offers a mix of both on-site and office-based work, which will take place at a designated site office.Since the position involves visiting multiple properties throughout the day, candidates must have a valid driver’s license and be comfortable with regular driving.Key Responsibilities: Drafting communications related to access, work delays, changes in project scope, and addressing any issues that arise.Responding to residents’ questions and concerns through email, phone, or in-person home visits.Attending coffee mornings with the Foreperson to discuss upcoming construction activities.Collecting and recording Key Performance Indicators (KPIs) by gathering project booklets upon completion.Building and maintaining positive relationships with residents to ensure smooth project progress and resident satisfaction. Qualifications & Skills: Strong interpersonal skills and experience in providing excellent face-to-face customer service. Previous experience as a CSR is helpful but not required.Excellent verbal and written communication skills.Ability to communicate effectively with people from various backgrounds.Flexibility to adapt to residents’ needs.Strong organizational and time management skills to handle multiple tasks efficiently.Basic knowledge of IT systems and software. If you meet the criteria above and relish the idea of working for a well-established business, we’d love to hear from you, please submit your CV to the job ad. Or feel free to contact Lucy Van der Gucht at Build Recruitment on 07879715700, or email lucy.vandergucht@buildrec.com for more information.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Our client operates an online car sales and short term subscription business in Hull and they are of... Our client operates an online car sales and short term subscription business in Hull and they are offering an opportunity for an experienced Customer Service Advisor / Dealership Administrator with strong administrative skills and a passion for delivering excellent customer service in the automotive industry.About the roleAs a Customer Service Advisor / Dealership Administrator, your key responsibilities will involve: Being the first point of contact for customersHandle inbound calls, emails, and enquiries relating to vehicle sales, services and appointmentsMaintain accurate and up-to-date records using dealership management systemsCoordinate vehicle handovers and customer collectionsProcess sales and service paperwork, including invoices, finance documents and vehicle registrationsLiaise with sales, service and workshop teams to ensure a smooth customer journeyManage appointment bookings and follow up with customers post-visitEnsure the front desk and showroom area are presentable and well organised What’s on offer:In the role of  Customer Service Advisor / Dealership Administrator you will work Monday to Friday, 9.00 am to 5.30 pm and  there is on offer: A salary of £12.95 per hour (c £26,000 to £27,000 per annum)A friendly and supportive working environment.Opportunities for training and career development.Staff discounts on vehicles and services.On-site parking. What they’re looking for: Previous experience in an admin or customer service role (automotive experience preferred but not essential)Excellent communication and interpersonal skillsStrong organisational abilities with keen attention to detailProficiency in Microsoft Office and experience with CRM or dealership systems is a plusA positive attitude, team spirit, and a willingness to learnAbility to multitask and thrive in a fast-paced environment About the companyOur client offers a great range of cars at competitive prices and makes the process simple for the customer by offering the choice to buy online or view the car before buying.  All of their vehicles are quality checked and they take pride in providing exceptional levels of customer satisfaction.How to ApplyPlease note that eRecruitSmart is advertising the role of Customer Service Advisor / Dealership Administrator on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.  Customer Service... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.  Customer Service Advisor benefits:   Uncapped commission  Training is included to prepare you for this role  Customer Service Advisor role:   This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.   Customer Service Advisor pay:   £23,809.50- £24,064 per annum 

We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits:   Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more   Customer Service Advisor role:   Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay:  Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.

We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits:   Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more   Customer Service Advisor role:   Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay:  Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.

Recruit4staff is proud to represent their client, a leading Lawn Care Company, in their search for a... Recruit4staff is proud to represent their client, a leading Lawn Care Company, in their search for a Customer Service Manager to work at their Head Office in St Asaph, Denbighshire.For the successful Customer Service Manager, our client is offering: Starting salary of £32,500 - £33,500 per annum (DOE)Monday to Friday, Full-time – 37.5 hours per weekPermanent position22 days annual leave (rising to 26 with length of service) plus bank holidaysMedical cash plan including online GP, physio, counselling, and moreEmployee discount scheme for major retail and leisure brandsCycle to work schemeOccupational sick pay, maternity and paternity pay schemesChristmas shutdown period The Role – Customer Service Manager: Lead the Customer Support Centre, ensuring all service KPIs and quality standards are metManage the day-to-day operations and team performance, creating a positive and productive environmentWork closely with the Sales Director to enhance the overall customer journeyAnalyse performance reports to identify improvement opportunities and take actionCoach, mentor, and develop Team Leaders and AdvisorsOversee complaint resolution and ensure customer satisfaction is achievedCreate and manage staff rotas to ensure efficient coverage of all contact channelsDrive quality, efficiency, and customer service excellence across the team What our client is looking for in a Customer Service Manager: Proven experience delivering high-quality customer service – ESSENTIALExperience in contact centre management or a similar environment – ESSENTIALDemonstrated ability to lead and develop teams, with experience in recruitment and performance management – ESSENTIALStrong attention to detail and calm under pressureA collaborative and empowering leadership styleA proactive approach to customer satisfaction and complaint resolution Key skills or similar Job Titles: Customer Experience Manager, Contact Centre Manager, Customer Care Manager, Head of Customer Service, Client Services Manager Commutable From: St Asaph, Rhyl, Denbigh, Llandudno, Prestatyn, Colwyn Bay, Chester, Wrexham For further information about this and other positions, please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited, who are operating as a recruitment agency, agent, employment agency, or employment business.

Due to increased demand, our logistics / freight forwarding client is looking to appoint a Customer... Due to increased demand, our logistics / freight forwarding client is looking to appoint a Customer Service Specialist, for their busy Essex branch.As Customer Service Specialist you will be liaising with customers, service partners and colleagues on a daily basis.  You should be comfortable working as part of the team whilst being capable of prioritising your own workload and seeing personal tasks through to completion.Customer Service Specialist duties include: Validate and schedule daily customer bookings.Handle general customer queries via email and live chat.Provide pricing and delivery information on request.Resolve customer issues with empathy.Liaise with service partners and suppliers to resolve operational issues.Identify and feedback possible improvements to current systems and processes.Assist in other projects to further the goals of the business. We're keen to speak to experienced customer service professionals, who demonstrate confidence when dealing with customers in a polite and professional manner, and excel in accurately articulating information to customers.  Candidates would ideally have experience from a freight / logistics / express background.This is a fast-paced role and therefore applicants must be able to work under pressure ensuring accuracy is not lost in favour of speed. This is a full-time, permanent position, working Monday to Friday with no weekends required!In return, the Customer Service Specialist will be offered a starting salary in the region of £25,500.Contact us today.  shipping@redrecruit.com 0203 906 6020 If you would like to know more about this Customer Service Specialist opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.    As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist.  * T&C's apply. Please contact the office for more information.  Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence.    We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies. 

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.  Customer Service... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.  Customer Service Advisor benefits:   Uncapped commission  Training is included to prepare you for this role  Customer Service Advisor role:   This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.   Customer Service Advisor pay:   £23,809.50- £24,064 per annum