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Retail Installation SupportHoniton, DevonSalary: £24,000 paBritannia Windows is a family business in... Retail Installation SupportHoniton, DevonSalary: £24,000 paBritannia Windows is a family business in the supply of PVC windows, doors and conservatories, operating across the Southwest. From a small workshop 40 years ago to 400 team members and £30m+ turnover, Britannia has grown into one of the UK’s largest, most advanced glazing companies.Due to growth, we are now looking for Retail Installation support to join our team.Join our team of people champions!Main responsibilities include: To accept and respond to all telephone callsIssue customer approval drawingsComplaints - To receive, inform and direct customers as appropriateMonitor staged paymentsMonitor ReviewsGeneral AdministrationEnsure efficient management of the maintenance to company vehicles as requiredAuthorising purchase invoicesManaging and collection of all outstanding debts in a timely manner Knowledge, experience, and skills requiredEssential Good attention to detailComputer literate with experience of CRM databasesExperience of co-ordinating & scheduling workExcellent telephone manner & professional attitudeAbility to prioritise work & meet deadlines This job description is written at a specific time and is subject to change in line with the demands of the business. Tasks, duties and responsibilities are detailed but not limited to what is described within this job description.Interested in this Retail Installation Support role? Please apply with your updated CV.  INDLS 

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:  This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.Customer Service Advisor pay:  £23,809.50 - £24,064 per annum

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors to earn £25,480 per annum.Customer Service Advisor be... We’re recruiting for Customer Service Advisors to earn £25,480 per annum.Customer Service Advisor benefits: Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails.com for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business!Training is included to prepare you for this role.  Customer Service Advisor role:   As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Customer Service Advisor pay:  £25,480 per annum.

Customer Service ExecutiveCompetitive salary dependent on skills and experienceKnaresboroughPermanen... Customer Service ExecutiveCompetitive salary dependent on skills and experienceKnaresboroughPermanent, Full timeAbout the roleThe Customer Service Team is the first point of contact for our customers, representing Clad Safety’s values, tone, and brand. We are a friendly, professional team focused on delivering clear, high-quality, and positive experiences. Our goal is a proactive, seamless customer journey-every time, adding value to every interaction. We are now on the lookout for an experienced Customer Service Executive to join our team.Key responsibilities but not limited to:- Act as the first point of contact for customer enquiries via phone, email, and live chat.Resolve customer issues quickly and professionally, ensuring complete satisfaction.Process and manage customer orders accurately, liaising with internal teams to ensure on-time delivery.Maintain up-to-date and accurate customer records in the CRM system.Share product knowledge and advise customers clearly and confidently.Work closely with other departments to meet customer needs and resolve delivery or service issues.Support continuous improvement by sharing feedback and identifying service enhancements.Monitor personal performance and contribute to a high-performing, positive team environment. Are you the ideal team player?We are looking for someone who embodies the qualities of an Ideal Team Player: Humble -Quick to acknowledge the contributions of others, focused on team success over individual credit.Hungry - Self-motivated, diligent, and always looking ahead to the next opportunity or improvement.People Smart -Shows good judgment in interactions, with strong interpersonal awareness and communication skills. Key skills and attributes Strong written and verbal communication skills with a caring, customer-first approach; confident using the phone proactively over email.Positive, self-motivated, and team-focused - humble, reliable, and quick to share credit while contributing to a supportive team culture.Able to identify and maximise sales opportunities across inbound and outbound channels, with genuine enthusiasm for the Clad brand.Committed to excellent service - dependable, detail-oriented, and proactive in resolving issues and keeping delivery promises.Builds and nurtures strong customer relationships, regularly reviewing needs and acting as both problem solver and trusted advisor.Works effectively with other departments to meet customer commitments and resolve any delays.Comfortable working with pricing and costings, and accountable for personal KPIs and performance standards. Interested in this Customer Service Executive? Please apply with your updated CV.   INDHS

Job Title: Compliance and Onboarding SpecialistEmployment Type: Full-time JobBased: Aylesbury, Bucki... Job Title: Compliance and Onboarding SpecialistEmployment Type: Full-time JobBased: Aylesbury, Buckinghamshire location with hybrid workingWho we areShirley Parsons is a global consulting business specialising in Health, Safety, Quality, and Sustainability. We provide recruitment services placing both permanent and contract people, working with globally renowned companies and SMEs. We also provide direct HSEQ consultancy support to our clients via in-house professionals.The opportunityAs a Compliance and Onboarding Specialist you will support the Quality and Compliance Manager, ensuring you follow all processes regarding onboarding, compliance and contractor care.  You will also be involved in projects to ensure processes are continuously improved.You will develop good working relationships with customers, both internally and externally, pro-actively catering for their needs and provide a high level of customer service mainly via email and phone.  Internal customers will include the sales and finance teams, helping to ensure that the end-to-end process runs effectively.  You will welcome the opportunity to identify issues and continuously improve.What will you be doing? Onboard contractors and clients, ensuring compliant and efficient contract preparationProvide support on quality, compliance and onboarding projectsEnsure high levels of customer service is delivered to both internal and external customersProvide support to the finance team to ensure correct and efficient payment and invoicingKeeping the company CRM and other record systems up to dateBe a point of contact for the sales team and managers to answer any queries and to offer administrative supportProvide guidance on relevant legislation to internal and external customersManage the PSL of umbrella companies What we are looking for: Previous experience in contractor care or customer services, dealing with both external and internal customersExperience of working with recruitment companies and/or contractors would be desirableStrong communication and interpersonal skillsThe ability to work under time pressure, resolve issues efficiently and multitaskExceptional organisation and attention to detail skillsExperience with MS office and the ability to learn and use other software tools including our CRMTrusted to handle confidential data What can we offer you:Alongside a competitive salary here's some of our other benefits we offer you: An extra day off a year for your birthday on top of annual leaveA day each year to volunteer with a charity of your choicePrivate medical insurance after a qualifying periodPension that increases with length of serviceAnnual awards evening to celebrate and recognise your excellent work

Customer Service ExecutiveCompetitive salary dependent on skills and experienceKnaresboroughPermanen... Customer Service ExecutiveCompetitive salary dependent on skills and experienceKnaresboroughPermanent, Full timeAbout the roleThe Customer Service Team is the first point of contact for our customers, representing Clad Safety’s values, tone, and brand. We are a friendly, professional team focused on delivering clear, high-quality, and positive experiences. Our goal is a proactive, seamless customer journey-every time, adding value to every interaction. We are now on the lookout for an experienced Customer Service Executive to join our team.Key responsibilities but not limited to:- Act as the first point of contact for customer enquiries via phone, email, and live chat.Resolve customer issues quickly and professionally, ensuring complete satisfaction.Process and manage customer orders accurately, liaising with internal teams to ensure on-time delivery.Maintain up-to-date and accurate customer records in the CRM system.Share product knowledge and advise customers clearly and confidently.Work closely with other departments to meet customer needs and resolve delivery or service issues.Support continuous improvement by sharing feedback and identifying service enhancements.Monitor personal performance and contribute to a high-performing, positive team environment. Are you the ideal team player?We are looking for someone who embodies the qualities of an Ideal Team Player: Humble -Quick to acknowledge the contributions of others, focused on team success over individual credit.Hungry - Self-motivated, diligent, and always looking ahead to the next opportunity or improvement.People Smart -Shows good judgment in interactions, with strong interpersonal awareness and communication skills. Key skills and attributes Strong written and verbal communication skills with a caring, customer-first approach; confident using the phone proactively over email.Positive, self-motivated, and team-focused - humble, reliable, and quick to share credit while contributing to a supportive team culture.Able to identify and maximise sales opportunities across inbound and outbound channels, with genuine enthusiasm for the Clad brand.Committed to excellent service - dependable, detail-oriented, and proactive in resolving issues and keeping delivery promises.Builds and nurtures strong customer relationships, regularly reviewing needs and acting as both problem solver and trusted advisor.Works effectively with other departments to meet customer commitments and resolve any delays.Comfortable working with pricing and costings, and accountable for personal KPIs and performance standards. Interested in this Customer Service Executive? Please apply with your updated CV.   INDLS 

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.  Customer Service... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.  Customer Service Advisor benefits:   Uncapped commission  Training is included to prepare you for this role  Customer Service Advisor role:   This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.   Customer Service Advisor pay:   £23,809.50- £24,064 per annum 

Customer Service ManagerLocation: Kingston Upon Thames / Office BasedSalary: £40,000Hours: Full time... Customer Service ManagerLocation: Kingston Upon Thames / Office BasedSalary: £40,000Hours: Full time, 8am to 5pm, Monday to FridayWe are recruiting for a customer service manager to join a leading provider of social housing planned maintenance and refurbishment services. As the Customer Service Manager, you will be responsible for leading and developing the customer service function to ensure residents receive a consistently high level of service throughout the lifecycle of planned maintenance and refurbishment works. You’ll act as a key liaison between residents, site teams, and internal departments, ensuring that all customer interactions are managed with care, professionalism, and efficiency.  Key Responsibilities: Lead and manage the customer service team, ensuring service excellence across all resident touchpoints. Oversee and resolve resident complaints and queries in a timely and empathetic manner. Develop and implement customer engagement strategies to support effective communication before, during, and after works. Collaborate with project and site teams to ensure works are completed with minimal disruption to residents. Monitor customer satisfaction metrics (e.g., surveys, feedback forms) and drive continuous improvements based on data and trends. Ensure compliance with regulatory requirements and industry best practices, particularly in relation to vulnerable residents. Develop training programs for staff on customer service standards and communication. Represent the voice of the resident in project meetings, ensuring their needs and concerns are considered. Create and maintain customer service reports for internal and external stakeholders. Support community engagement initiatives and promote a positive company image in tenant communities. Requirements: Proven experience in a customer service leadership role within social housing, construction, or maintenance sectors. Strong understanding of the needs and challenges faced by social housing residents. Excellent communication and interpersonal skills with a high level of empathy and professionalism. Ability to manage conflict and resolve issues under pressure. Knowledge of planned maintenance and refurbishment processes is highly desirable. Familiarity with CRM systems and complaint handling procedures. Strong organizational skills and the ability to manage multiple priorities.About youPrevious experience in a Managerial roleExperience managing call handlers / customer service team Complaints handing experienceSector experiece essential: Social Housing Apply today or call Leah Seber at Build RecruitmentBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Customer Support AdministratorSalary:  £30,000 to £32,000 per annum, depending on experienceLeeds LS... Customer Support AdministratorSalary:  £30,000 to £32,000 per annum, depending on experienceLeeds LS10, West YorkshirePermanent: Full TimeProfileOur client, based on the outskirts of Leeds, is a market leader in the Hospitality Industry.  They manufacture and fit out hotels with bespoke furniture & soft furnishings for clients such as Hilton, Marriott, Sheraton, Holiday Inn & Crowne Plaza.The company operates within a dynamic and fast paced environment and therefore they are looking for a friendly, approachable individual who is flexible and highly organised with excellent communication skills.Key Responsibilities: Understanding and interpreting client’s drawings and tender documentsWork closely with the sales team to obtain information and understand requirements for quotesUsing Excel to provide detailed and accurate quotations for clientsLiaising with new and existing suppliers to source products and obtain accurate information regarding pricing and lead times.Organising and prioritising daily workloadsNegotiating prices with suppliersAssisting the estimator with costing of bespoke furnitureScheduling of furniture for projectsUpdating internal systems and maintaining an organised and efficient working area for the teamAnswering the phone and when needed greeting visitorsProvide support to the Project ManagersScheduling of furniture for projects Skills & qualifications: A high energy, motivated and dependable individual with excellent communication skillsAble to perform calmly under pressure and maintain attention to detailA purchasing background would be an advantage but not essentialKnowledge and understanding of manufacturing.Excellent telephone manner with a good aptitude to build relationships with suppliersComputer literate – Must be competent in the use of Excel.Able to show initiative and manage own workloadEfficient and pro-activeAdaptable  INDLS 

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.  Customer Service... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.  Customer Service Advisor benefits:   Uncapped commission  Training is included to prepare you for this role  Customer Service Advisor role:   This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.   Customer Service Advisor pay:   £23,809.50- £24,064 per annum 

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

The Role:You will handle inbound calls from the public requiring appointments following a referral.... The Role:You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.What does an average day look like?- A typical day will see you working in a lively & vibrant environment.- You will start your day signing into your systems, making sure you are ready for the day ahead.- From this point, you will be assisting a range of different callers, or family members, who have received a referral and will work effectively to ensure we are proving accurate information and support to them at all times.- You may be assisting people in booking appointments or rearranging to find an appointment that works for them, either way, you will be their first point of contact. You need to present yourself in a professional, polite and positive way at all times.- You will be required to offer service excellence at every opportunity and preserve data confidentiality at all times, in accordance with the GDPR.What do we need from you?- Strong verbal and written skills with the ability to show attention to detail- Ability to establish collaborative customer relationships in a fast-paced environment.- A good attitude and the ability to interact with lots of different people.- Professional and friendly telephone manner- Customer Service experience- Experience of working in a target driven environment to a high standard.- PC skills, and the ability to navigate multiple systems competently, with ease.- A good consistent typing speed- Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence.- Able to work within a fast paced, engaging environmentBenefits:- 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary- Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.- Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!- Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub- Length of Service and monthly recognition awards- Opportunities for career development and progressionAdditional Information:Please Note: No holidays will be permitted within the first 8 weeks of start date.Location: Work From Home - (however this will be reviewed every 6 months)Shifts: Full time 40 Hours. Monday – Friday between 8:00am and 8:00pm.Training Duration: 1 day Induction, 2 days training

The Role:You will handle inbound calls from the public requiring appointments following a referral.... The Role:You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.What does an average day look like?- A typical day will see you working in a lively & vibrant environment.- You will start your day signing into your systems, making sure you are ready for the day ahead.- From this point, you will be assisting a range of different callers, or family members, who have received a referral and will work effectively to ensure we are proving accurate information and support to them at all times.- You may be assisting people in booking appointments or rearranging to find an appointment that works for them, either way, you will be their first point of contact. You need to present yourself in a professional, polite and positive way at all times.- You will be required to offer service excellence at every opportunity and preserve data confidentiality at all times, in accordance with the GDPR.What do we need from you?- Strong verbal and written skills with the ability to show attention to detail- Ability to establish collaborative customer relationships in a fast-paced environment.- A good attitude and the ability to interact with lots of different people.- Professional and friendly telephone manner- Customer Service experience- Experience of working in a target driven environment to a high standard.- PC skills, and the ability to navigate multiple systems competently, with ease.- A good consistent typing speed- Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence.- Able to work within a fast paced, engaging environmentBenefits:- 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary- Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.- Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!- Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub- Length of Service and monthly recognition awards- Opportunities for career development and progressionAdditional Information:Please Note: No holidays will be permitted within the first 8 weeks of start date.Location: Work From Home - (however this will be reviewed every 6 months)Shifts: Full time 40 Hours. Monday – Friday between 8:00am and 8:00pm.Training Duration: 1 day Induction, 2 days training

Our Client has a requirement for a Customer Contact Advisor, who will be required to work on a 3 mon... Our Client has a requirement for a Customer Contact Advisor, who will be required to work on a 3 month contract basis in Cambourne/Cambridge.37 hours per week - working between Monday to Friday 08.00am to 5.30pm Role Purpose: You aspire to be the best you can be and have an appetite for your own learning and development.You are passionate about people and committed to going the extra mile for every person you meet.You are a positive person who enjoys working in a fast paced and dynamic environment.You enjoy interacting and building relationships. Job Role Responsibilities: You are assertive and confident and use your initiative to solve problems.Ability to adapt your style to meet the needs of the individual, particularly for sensitive situations and aggrieved people.Ability to actively listen and use appropriate questioning skills to elicit required information.Ability to deal with customers holistically, providing a “tell us once” approach and, resolving multiple queries in one interaction.You are highly organised yet flexible to meet unforeseen demands. Experience / Skills / Knowledge / Qualifications: Experience of working within a team, preferably in a customer focused environment.Practical knowledge and experience of using Microsoft Office packages. Company informationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.  We actively recruit at all levels and this is a superb opportunity for Customer Contact Advisor looking for new employment.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Customer Success Specialist (Evenings) / Up to £24K / Leicester / Mon – Fri, 2:30 PM – 10:30 PMAre y... Customer Success Specialist (Evenings) / Up to £24K / Leicester / Mon – Fri, 2:30 PM – 10:30 PMAre you a people person with a passion for delivering outstanding service? Do you thrive in a fast-paced environment and enjoy making someone's day a little better?Join Selective Marketplace Ltd – home to elegant womenswear brands Wrap London and Poetry Fashion – as our next Customer Success Specialist and be part of a close-knit team that truly values customer experience.This is your chance to step into a rewarding, full-time evening role with a growing company that champions teamwork, quality, and a warm, welcoming culture.Key Responsibilities of the Customer Success Specialist: Responding quickly and professionally to customer queries across email, chat, phone, and social mediaSupporting customers in the UK, US, and Germany (don’t worry, you don’t need to speak German!)Maintaining customer accounts and following up to ensure every issue is resolvedSharing feedback to help us improve our products and serviceCollaborating with a friendly team to deliver solutions and build trustEmbodying the voice and values of our two beautiful brands What We're Looking For: A superstar communicator with excellent English and razor-sharp people skillsConfidence on the phone and in writing, with a helpful, can-do attitudeSomeone who enjoys working in a fast-paced, collaborative environmentUK work authorisation (required)Own transport preferred due to shift hours and location (on-site only) What’s on Offer? A permanent, secure role in a supportive and sociable teamCompetitive salary (£22,100 - £24,100, based on experience)Company pensionCycle to work schemeGenerous employee discountOn-site parkingFun company events and a real team spirit Why Join Us?At Selective Marketplace, our in-house Customer Success team is the heart of our business. We don’t upsell or cold call – we simply create smooth, enjoyable shopping experiences for our loyal community of fashion lovers. If you care deeply about people and pride yourself on top-notch service, this is the role for you.Ready to let your career shine? Click APPLY to submit your CV for this exciting new Customer Success Specialist position and join a company where your contribution truly matters.

Customer Service and Despatch CoordinatorSalary circa £25k-28k depending upon experienceSteeton, BD2... Customer Service and Despatch CoordinatorSalary circa £25k-28k depending upon experienceSteeton, BD208.30-5.00 Monday to Friday         Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team.The PositionOur client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.You will play a key role in the achievement of right first-time shipment performance. Role responsibility but not limited to:- Processing customer ordersSending out order confirmationsDispatching ordersBooking in orders from customersArranging transportProcessing delivery notesDealing with customer queries as they ariseAnswering telephones and dealing with queriesLiaise with all relevant departments where necessary Ideal attributes Professional telephone mannerExcellent time management and able to prioritise workload efficiently and effectivelyExcellent computer skills including word and excelMethodical and able to communicate at all levelsYou will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise This Customer Service and Despatch Coordinator role would ideally suit an individual who has previous experience within a manufacturing business. If you feel that you have the relevant skills and experience, then please send your cv by return.NO AGENCIES   INDHS

Hire Controller - Feel stuck in your current Hire company…? Want to be noticed, be rewarded with a g... Hire Controller - Feel stuck in your current Hire company…? Want to be noticed, be rewarded with a great bonus, with no weekends and work with a fantastic team! 25 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based near Dorridge!Benefits for the Hire Controller: Up to £32k DOENo weekend work!22 days holiday + bank holiday + the option to buy additional days.Discount schemes on major retailers, gyms, hospitality, holidays & more!Company pension scheme.Company health benefit scheme Responsibilities of the Hire Controller: As the hire controller you will build important relationships with internal and external clients.You will be x hiring, rehiring and sourcing equipment from third party suppliers.Manage a fast paced and busy hire desk.Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.You will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date.You may use Syrinx, Inspire, or a similar CRM system. The Hire Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, although this is not essential.You may have worked as a plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller.To be considered for this plant hire controller position you may live in: Coventry, Birmingham, Shirley, Bromsgrove, Solihull, Stratford upon Avon, Redditch & surrounding areas.Hit the APPLY button now to be considered for this hire controller role or find out more information and we will be in contact!

The Role:You will handle inbound calls from the public requiring appointments following a referral.... The Role:You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.What does an average day look like?- A typical day will see you working in a lively & vibrant environment.- You will start your day signing into your systems, making sure you are ready for the day ahead.- From this point, you will be assisting a range of different callers, or family members, who have received a referral and will work effectively to ensure we are proving accurate information and support to them at all times.- You may be assisting people in booking appointments or rearranging to find an appointment that works for them, either way, you will be their first point of contact. You need to present yourself in a professional, polite and positive way at all times.- You will be required to offer service excellence at every opportunity and preserve data confidentiality at all times, in accordance with the GDPR.What do we need from you?- Strong verbal and written skills with the ability to show attention to detail- Ability to establish collaborative customer relationships in a fast-paced environment.- A good attitude and the ability to interact with lots of different people.- Professional and friendly telephone manner- Customer Service experience- Experience of working in a target driven environment to a high standard.- PC skills, and the ability to navigate multiple systems competently, with ease.- A good consistent typing speed- Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence.- Able to work within a fast paced, engaging environmentBenefits:- 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary- Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.- Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!- Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub- Length of Service and monthly recognition awards- Opportunities for career development and progressionAdditional Information:Please Note: No holidays will be permitted within the first 8 weeks of start date.Location: Work From Home - (however this will be reviewed every 6 months)Shifts: Full time 40 Hours. Monday – Friday between 8:00am and 8:00pm.Training Duration: 1 day Induction, 2 days training

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits: A great starting salary of £23,809.50 rising to £24,064 after 8 months of being here, plus incentives and bonuses.Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by usMarket leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderlyFamily Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their familyHuge discounts on products including your Mobile and Broadband – saving you hundreds of pounds every yearSupport in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you wantSeason Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it countsVolunteering days, so you can give back to your local communityOptional Private Healthcare and Dental, to protect you and your family Training is included to prepare you for this role. Customer Service Advisor role: If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.Customer Service Advisor pay: £23,809.50 - £24,064 per annum. + Uncapped commission

Customer Success SpecialistChesterfield | Up to £28,000 + up to 5% Bonus Health & Dental | 25 Da... Customer Success SpecialistChesterfield | Up to £28,000 + up to 5% Bonus Health & Dental | 25 Days Holiday + Christmas | Make a Real DifferenceJoin The UK’s Fastest-Growing Healthcare Simulation ProviderOur client is the UK’s leading provider of healthcare simulation equipment, they help universities, NHS trusts, and training centres across the country deliver life-saving education. Now, they’re looking for a Customer Success Specialist to help them deliver an outstanding customer experience every step of the way.This is your opportunity to join a high-performing, purpose-driven team that values autonomy, ownership, and a deep commitment to quality.Key Responsibilities of the Customer Success Specialist:This is more than customer service. You’ll be a trusted partner to clients — resolving queries, managing orders, and helping customers get the very best from their products.Your day-to-day will include: Responding to phone, email, and live chat enquiriesSolving problems and offering expert product adviceManaging orders and stock flow with accuracy and careCollaborating across teams to improve the customer journeyEducating clients on how to maximise value from their equipmentKeeping detailed records and reporting on key trendsOccasionally pitching in with warehouse and website support About YouYou’re more than experienced — you’re exceptional. You bring over 5 years of customer service expertise, ideally in healthcare or education, and you love solving problems with professionalism and empathy.You are: A confident communicator and active listenerComfortable with ERP/CRM systems, Microsoft Office, and Google WorkspaceExceptionally detail-oriented and organisedDriven by results but fuelled by serviceEager to learn, unafraid to fail, and hungry to win What’s on Offer? £24,000–£28,000 salary + up to 5% annual bonus5% employer pension contributionHealth, dental, optical, life & critical illness insurance24/7 GP access25 days annual leave + bonus days at ChristmasHigh-trust, high-autonomy culture with real growth potential Ready to Raise the Bar?If you’re committed to delivering excellence and want to be part of a team that’s reshaping healthcare training across the UK, we’d love to hear from you.Apply now for this exciting new Customer Success Specialist position, and shape the future of healthcare simulation — together.

Job Opportunity: Town Ranger Location: Bournemouth Town Centre Hours: 35 hours/week across 5 days... Job Opportunity: Town Ranger Location: Bournemouth Town Centre Hours: 35 hours/week across 5 days (some weekend work required) Salary: £24,060.40 per annumAbout the Role Join a dedicated team at the heart of Bournemouth’s vibrant town centre. As a Town Ranger, you'll play a key role in ensuring a safe, welcoming, and enjoyable environment for visitors and supporting local businesses.This is a highly visible, uniformed role that requires excellent interpersonal skills, a proactive attitude, and a passion for helping people. Whether welcoming visitors, reporting incidents, or liaising with local authorities, you’ll be a trusted ambassador for the area. Key Responsibilities Be a friendly, approachable presence on the streets within the Bournmeouth area Welcome and assist visitors, shoppers, and local businesses Monitor and report anti-social behaviour or security concerns Work closely with CCTV operators, local police, and council teams Support the delivery of local events and initiatives Maintain accurate records of incidents and daily activities Champion Bournemouth town centre and everything it has to offer Follow all Health & Safety and personnel procedures Who We're Looking For A team player with strong communication and people skills Calm under pressure and confident in dealing with challenging situations Happy to work outdoors in all weather conditions Committed to community safety and service excellence Willing to undergo a DBS check INTERESTED?  Please call us on 01202 586930 or send your CV to, south@citycentrerecruitment.co.ukINDBNM 

Part-Time Fleet Administrator – Knebworth | £12–£13 per hour | 30 hours per week | Mon–Fri | Plant h... Part-Time Fleet Administrator – Knebworth | £12–£13 per hour | 30 hours per week | Mon–Fri | Plant hire & construction support Support a busy logistics and fleet team in a well-established, close-knit plant hire business with long-term staff and modern systems.Benefits of the Fleet Administrator: Hourly rate: £12–£13 per hourPart-time hours: 9am–3pm, Monday to Friday (30 hours per week)20 days holiday + 8 bank holidays (pro rata)Pension schemeOn-site parkingSupportive, long-standing teamFamily-run business with excellent staff retentionPotential to go full time in the future  As a Part-Time Fleet Administrator, you will support the day-to-day running of the fleet, plant, and transport departments. From updating databases and monitoring compliance to assisting with logistics and certification tracking, this role is ideal for someone with strong organisational skills and a keen eye for detail. You'll work closely with drivers, the plant team, and the wider logistics department to ensure that everything is running smoothly and efficiently.Key responsibilities include: Maintain internal databases with accurate fleet, plant, and transport recordsRespond to calls and emails in a professional and timely mannerTrack driver certifications and training, ensuring full complianceCoordinate vehicle MOTs, servicing, tax, and insuranceLiaise with site operatives and drivers regarding vehicle and plant queriesAssist with plant equipment certification and documentationSupport route planning and daily vehicle movement schedulesHelp maintain yard organisation, compliance, and material stock awareness To be successful in this role, you may have worked as a: Fleet Administrator, Transport Administrator, Logistics Coordinator, Plant Hire Administrator, Operations Assistant, Compliance Administrator, Office Coordinator, Vehicle Scheduler, Yard Administrator, Fleet CoordinatorApply now to join a supportive, respected company that values attention to detail and teamwork in a flexible, part-time role. Contact Georgina on 01933667220/ georgina.wittich@pathrecruitment.com to find out more on this Fleet Administrator role! 

Hire Controller - IMMEDIATE START. Join a friendly working environment where no two days are the sam... Hire Controller - IMMEDIATE START. Join a friendly working environment where no two days are the same. No weekend work and this is an impressive opportunity to progress your career.  This Hire Controller role is commutable from Wellingborough, Rushden, Northampton, Irchester, Raunds and surrounding areas.Benefits of the Hire Controller: Salary around £30-35k basic (Can look at more dependant on experience)The role is Monday to Friday onlyFriendly working environmentCareer Progression20 days holiday + bank holidays Free parking on site  Responsibilities of the Hire Controller: Dealing with customer enquiriesArranging the on and off hire of plant machineryOrganising the servicing of machinesProcessing invoicesProviding quotes, chasing quotes up to maximise business  To Be Successful as a Hire Controller:You may have previous experience working as a Hire Controller, Hire Desk Controller, Hire Negotiator, Hire and sales controller, Senior Hire Controller, Rental Manager, Hire Administrator, Plant Controller, Plant Coordinator, Senior Hire Controller, Rental Manager or similar. You don't want to miss out on this Hire Controller position, interviews can start immediately so apply today! You can reach me on 01933 667220 or georgina.wittich@pathrecruitment.com!