People and Culture Manager£50,000-£60,000 + Benefits SalisburyAn exciting opportunity to shape the p... People and Culture Manager£50,000-£60,000 + Benefits SalisburyAn exciting opportunity to shape the people agenda of a growing, established businessWe are recruiting a People & Culture Manager for a successful retail business with a strong heritage, loyal teams and ambitious plans for growth.With an expanding network of retail locations, the business is entering an exciting new chapter. We are looking for a hands on, commercially minded people professional who can help shape its future while protecting the values and culture that have made it successful.This is a newly created role, reporting directly to the Managing Director, offering a genuine opportunity to influence the business, develop its people and build the foundations for sustainable growth.The role: As People and Culture Manager, you will take ownership of the people agenda across the business, working closely with senior leaders, retail managers and production teams. This is not a desk based HR role. You will be highly visible across the business, building relationships, coaching managers and introducing practical, consistent people processes that make a real difference. Leading recruitment, strengthening the employer brand and developing effective onboarding processes to support business growthCoaching managers, identifying future leaders and creating clear development and career progression opportunitiesHelping shape the company's values and behaviours, leading colleague engagement initiatives and creating a positive, supportive working environmentSupporting managers with people matters, overseeing employee relations and managing the relationship with an external employment law specialistIntroducing and improving HR, recruitment and training systems, ensuring consistent and effective people practicesDeveloping people plans for new site openings and using people data to improve retention, performance and employee experience Experience: We are looking for someone who combines strong HR knowledge with a genuine passion for people and an understanding of the realities of a busy operational businessProven experience in a senior HR, People and Culture or people management roleExperience within a multi-site retail, hospitality, food or similarly fast-paced operational environmentStrong knowledge of UK employment law and employee relationsA track record of coaching managers and developing teamsExperience improving or implementing HR systems and people processesThe confidence to influence senior leaders while remaining approachable and practicalStrong organisational, communication and problem solving skillsA commercial mindset and the ability to turn people initiatives into measurable business improvementsA CIPD qualification would be advantageous but is not essential
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Event Sales Director London BasedMulti-Site Hospitality & Leisure Business £75,000-£80,000We’re... Event Sales Director London BasedMulti-Site Hospitality & Leisure Business £75,000-£80,000We’re working with a well established, high volume hospitality and leisure business that is looking for an ambitious and energetic Event Sales Director to take its events offering to the next level. This is a fantastic opportunity for someone who loves a challenge, thrives in a fast-paced environment and knows how to create experiences that get people talking, drive footfall and ultimately deliver revenue. We’re not looking for someone to simply manage an events calendar. We want someone who can create a buzz, think outside the box and give customers a genuine reason to visit.The role:You will be responsible for developing and delivering an exciting, commercially focused events and experiences strategy across a portfolio of high volume venues, with a particular focus on London and Manchester. Working closely with regional sales and events teams, you will identify opportunities to maximise venue spaces, build relationships with external partners and create standout experiences that attract new audiences. A key part of the role will involve developing large-scale, flagship events that can be successfully rolled out across multiple venues.Key responsibilities: Creating innovative events and experiences that drive footfall, increase sales and generate excitementDeveloping commercially successful concepts for large capacity, high volume venuesLeading and inspiring established regional sales and events teamsBuilding strong relationships with third-party partners, brands and event organisersIdentifying new revenue opportunities through partnerships, activations and experiencesDelivering regular flagship events and adapting successful concepts across the wider businessWorking collaboratively with senior leadership and marketing teams to bring the brand to life through memorable customer experiences Experience: Strong experience in events, experiential hospitality, large-scale venues or high volume entertainment environmentsA proven track record of creating and delivering commercially successful eventsExperience managing and motivating sales and events teamsThe ability to spot opportunities, develop partnerships and turn creative ideas into revenueA proactive, entrepreneurial approach and the confidence to challenge traditional thinkingResilience, determination and the ability to thrive in a challenging, fast moving marketA genuine passion for hospitality, entertainment and creating unforgettable customer experiences
Chief Marketing OfficerLocation: London Salary: £180,000+package We are partnering with a highly suc... Chief Marketing OfficerLocation: London Salary: £180,000+package We are partnering with a highly successful, ambitious and growing hospitality group to appoint a commercially driven, hands on Chief Marketing Officer.Operating a portfolio of established and emerging consumer brands, with locations across the UK, the business has built a significant presence in the hospitality market. We are looking for someone who combines genuine brand instinct with commercial sharpness. Someone who understands what makes consumers tick, knows how to build brands that resonate and, crucially, can translate marketing activity into measurable business performance. This is an opportunity for a driven, entrepreneurial leader who wants to make a real impact rather than operate within layers of corporate structure.The OpportunityReporting into the senior leadership team, the CMO will take responsibility for the marketing strategy and execution across a diverse portfolio of consumer facing brands. The remit is broad, spanning brand positioning, customer engagement, digital performance, PR, new concept launches and commercial growth. You will inherit a lean marketing function and work closely with operational leaders to ensure marketing is connected to what is happening on the ground. The business moves quickly, and the successful candidate will need to be equally comfortable setting the strategic direction and rolling up their sleeves to deliver it.Key Responsibilities Own and drive the marketing agenda across a portfolio of established and emerging brandsDevelop distinctive brand strategies that strengthen customer engagement, drive footfall and support profitable growthBring a genuinely commercial approach to marketing investment, ensuring activity delivers tangible returnsLead marketing initiatives around new openings, brand development and the launch of new conceptsWork closely with operations and senior leadership to respond quickly to trading performance, consumer trends and market opportunitiesMaximise the impact of PR, media, partnerships, digital channels and creative campaignsLead, inspire and develop a lean, talented marketing team, creating a culture of accountability, pace and deliveryBalance longer term brand building with the agility to react to immediate commercial opportunities Experience We are looking for a high energy, commercially astute marketing leader with a strong understanding of consumer brands and a genuine passion for building businesses.A proven track record of driving commercial performance through effective brand and marketing strategiesStrong consumer understanding and the ability to create compelling, differentiated brand propositionsExperience within a fast paced, consumer-facing environment, potentially spanning multi-site hospitalityA clear understanding of how marketing influences revenue, customer behaviour and profitabilityAn entrepreneurial mindset and the ability to achieve significant results without relying on large budgets or extensive teamsThe confidence to challenge thinking, make decisions and operate as a true commercial partner to the wider businessA hands-on, action oriented leadership style with the energy and resilience to thrive in a fast-moving environment
People & Culture ManagerLocation: LondonSector: Hospitality Salary: Up to £55,000+benefits We ar... People & Culture ManagerLocation: LondonSector: Hospitality Salary: Up to £55,000+benefits We are recruiting for an exciting People & Culture Manager opportunity with an innovative and growing luxury private business, renowned for delivering exceptional experiences.We are looking for a passionate, energetic and hands on People & Culture Manager to take ownership of the entire employee lifecycle, ensuring the business attracts, develops and retains exceptional talent. This is a fantastic opportunity for a commercially minded HR professional who thrives in a fast-paced, people-focused environment and wants to make a genuine impact on company culture, employee engagement and operational excellence.The RoleWorking closely with the senior leadership and operational teams, you will be responsible for delivering a proactive and effective people strategy across the business. You will oversee all aspects of HR, recruitment, onboarding, employee relations, learning and development, and performance management, ensuring employees feel supported, motivated and equipped to deliver exceptional service. This is a highly visible, hands on position requiring someone who is equally comfortable developing people initiatives, supporting managers with day to day HR matters and being present within the operation.Key Responsibilities Take ownership of all HR activities, including onboarding, employee relations, performance management, engagement, retention and offboarding, ensuring best practice and compliance with employment legislationLead end to end recruitment across hospitality, food and beverage, children's activities, operations and management positions, developing effective recruitment strategies to attract high-quality talent aligned with the business's values and service standardsDevelop and deliver engaging induction, training and development programmes, ensuring employees have the skills, confidence and knowledge to provide an exceptional member experience. Identify skills gaps, support leadership development and create clear career progression opportunitiesChampion a positive, inclusive and high-performance culture, introducing initiatives that improve employee satisfaction, communication, wellbeing and retention. Ensure the company's values are embedded throughout the employee experienceManage HR policies, contracts, employee records, absence management and HR systems, ensuring compliance with UK employment legislation, safeguarding requirements and relevant operational standardsAct as a trusted advisor to senior leaders and operational managers, providing practical HR guidance, coaching and support. Use people data and insights to improve workforce planning, recruitment, training effectiveness and overall business performance. Experience Proven experience in a People & Culture Manager, HR Manager or similar generalist HR positionA background within luxury hospitality, private members clubs, premium leisure, hotels or another service lead environmentStrong experience managing the full employee lifecycle, including recruitment, onboarding, employee relations and retentionA passion for learning and development, with experience creating and delivering effective training programmesExcellent knowledge of UK employment legislation and HR best practicesExperience supporting operational teams within a fast paced, customer facing environmentStrong communication, influencing and relationship building skillsExcellent organisational skills and the ability to manage multiple priorities
Head of Digital GrowthSector: FMCG, E-commerce, Subscription Location: London Salary: £75,000-£90,0... Head of Digital GrowthSector: FMCG, E-commerce, Subscription Location: London Salary: £75,000-£90,000 DOE + Performance Bonus Reporting to: Founder / CEOWe are partnering with an ambitious, premium drinks lifestyle business entering an exciting new phase of growth. We are looking for an exceptional Head of Digital Growth to transform the digital business, accelerate online revenue and build a highly profitable, scalable subscription model. This is a commercially focused growth leadership position, not a traditional Head of Marketing or Head of E-commerce role. The successful candidate will take complete ownership of the online customer journey, from acquisition and conversion through to retention, recurring revenue and customer lifetime value.The RoleReporting directly to the Founder, you will be responsible for developing and executing an ambitious digital growth strategy, taking the online and subscription business to the next level. The business has successfully established itself through brand reputation, organic social content and strong commercial relationships. The next phase requires a more sophisticated, data-driven and aggressive approach to digital customer acquisition and revenue generation. You will be expected to bring pace, creativity, commercial accountability and a relentless focus on results, building a clear strategy that delivers measurable growth. This is a hands on leadership role requiring someone who can think strategically but is equally comfortable rolling up their sleeves and making things happen.Key Responsibilities Take full ownership of online revenue, profitability and subscription growth, developing and executing an ambitious digital strategy to deliver significant year-on-year growth and achieve commercial targets.Drive new customer acquisition through paid social, Google Ads, SEO, partnerships and innovative digital campaigns, optimising acquisition costs, marketing ROI and overall profitability.Own the entire online customer journey, improving website performance, conversion rates, user experience and checkout processes to maximise sales and customer engagement.Build and scale a profitable subscription business, increasing recurring revenue, customer lifetime value and retention through targeted CRM, loyalty programmes and personalised customer journeysDevelop creative, commercially focused digital campaigns that strengthen the premium brand positioning, maximise social engagement and identify new opportunities for growth, partnerships and customer acquisitionLead digital growth initiatives with pace, energy and accountability, using data driven insights to measure performance, optimise investment and work closely with the Founder and leadership team to deliver ambitious business objectives Experience: Significant experience in a senior digital growth, e-commerce, performance marketing or commercially focused marketing leadership roleA demonstrable track record of delivering substantial online revenue growthExperience building or scaling subscription, DTC or recurring revenue businessesStrong expertise in customer acquisition, conversion optimisation, CRM and retentionAn excellent understanding of digital commercial metrics, including CAC, LTV, ROAS, conversion rates and churnExperience developing and executing growth strategies with clear commercial accountabilityA strong appreciation for premium consumer brands, ideally within FMCG, food and beverage, lifestyle or hospitalityThe ability to combine creative thinking with analytical and financial disciplineExperience achieving impressive results with relatively modest marketing budgetsExcellent leadership, communication and influencing skillsThe confidence to work directly with a Founder and senior stakeholders, challenging ideas and driving decisions Kind Regards,
Chief Marketing & PR Officer Location: London Salary: £200,000We are delighted to be partnering... Chief Marketing & PR Officer Location: London Salary: £200,000We are delighted to be partnering with an ambitious, luxury hospitality group in the search for an exceptional Chief Marketing & PR Officer to join its senior leadership team.This is a rare opportunity to play a pivotal role in the international growth and positioning of a portfolio of luxury hospitality, with ambitious expansion plans across Europe and the US.We are seeking a commercially astute, creative and strategically driven marketing leader who can build brand equity, elevate market presence and deliver impactful marketing and PR strategies across multiple brands and international markets.The Role Lead the overarching marketing, brand and PR strategy across a portfolio of luxury hospitalityDrive international brand development and market expansion across Europe and the USDevelop and execute innovative, commercially focused marketing strategies that strengthen brand positioning, customer engagement and revenue growthLead, inspire and develop high-performing marketing and communications teamsOversee strategic partnerships, brand collaborations, PR initiatives and customer engagement strategiesWork closely with the founder and senior leadership team to translate business ambitions into measurable marketing objectivesIdentify emerging consumer trends, market opportunities and innovative ways to elevate brand visibility and customer experienceManage multiple brands, projects and strategic priorities while maintaining a consistent commitment to luxury and excellence Experience: A proven senior marketing and communications leader with a strong background in luxury hospitality, lifestyle or premium retailDemonstrable experience in scaling brands and supporting international expansionStrong commercial acumen, with the ability to balance creative brand development with measurable business performanceExperience working closely with founders, entrepreneurs or senior stakeholders in a fast-paced, high-accountability environmentAn exceptional understanding of luxury consumers, brand storytelling, PR and customer engagementA confident and inspiring leader, comfortable managing multiple brands, teams and competing prioritiesA genuine passion for hospitality, luxury experiences and the evolving international luxury market
PRIDE IN LONDON: HEAD OF PARTNERSHIPSBuilding partnerships that power Pride and strengthen LGBTQIA+... PRIDE IN LONDON: HEAD OF PARTNERSHIPSBuilding partnerships that power Pride and strengthen LGBTQIA+ communitiesReports to Chief Executive OfficerContract Full-time, permanent, paid roleLocation London-based, with hybrid workingSalary £65,000 per annumBenefits 30 days annual leave plus bank holidays; pension; discretionary performance bonus THE OPPORTUNITYLead the partnerships that sustain Pride in London, deepen our impact and create long-term value for LGBTQIA+ communities.ABOUT PRIDE IN LONDONLondon LGBT Community Pride CIC (LLCP), known as Pride in London, is a dynamic, predominantly volunteer-powered organisation. We deliver London’s annual Pride celebrations and work year-round to champion LGBTQIA+ visibility, unity and equality.We are a Community Interest Company. Any surplus we generate is reinvested in our organisation, programmes and initiatives that benefit the diverse LGBTQIA+ communities we serve. Our partnerships are therefore about more than income: they should create shared value, strengthen our impact and reflect our values.THE ROLEThe Head of Partnerships is a senior, full-time leadership role responsible for developing and delivering Pride in London’s partnership and income-growth strategy. Reporting to the CEO, the postholder will lead corporate partnerships and oversee relevant income streams, including sponsorship, licensing and fundraising activity.This is both a strategic and hands-on role. The postholder will build a strong pipeline, secure and grow high-value partnerships, lead the full partnership lifecycle and ensure every commitment is delivered to a consistently high standard. They will balance commercial ambition with Pride in London’s purpose, reputation and responsibility to LGBTQIA+ communities.WHAT SUCCESS WILL LOOK LIKE A clear, ambitious and achievable partnerships and growth strategy aligned with Pride in London’s organisational priorities.Sustainable year-on-year income growth, supported by a healthy and diverse pipeline of new and renewed partners.Strong retention and increased long-term value from existing corporate relationships.High-quality delivery of contractual rights, benefits, activations and reporting.Partnerships that are credible, values-aligned and capable of creating meaningful community impact.Accurate forecasting, effective budget management and clear reporting to the CEO and Board. Key responsibilities Partnerships strategy and income growthDevelop and deliver a multi-year partnerships and growth strategy covering sponsorship, licensing and other agreed income opportunities.Set annual income targets, pipeline measures and account-growth plans with the CEO, and take ownership of delivery against them.Identify opportunities to diversify income and reduce reliance on a small number of partners or sectors.Use audience, impact and market insight to strengthen Pride in London’s proposition and develop compelling partnership opportunities.Contribute to organisational planning and provide commercial advice that supports sustainable growth. Business development and partner acquisition Build and maintain a robust prospect pipeline, identifying brands and organisations whose ambitions and values align with Pride in London.Lead the engagement process from prospecting and qualification through proposal development, negotiation, due diligence and contract execution.Create persuasive, tailored proposals and presentations that communicate Pride in London’s reach, impact and partnership value.Represent Pride in London externally, building senior relationships and opening new networks and opportunities.Work with legal, finance and other colleagues to ensure agreements are commercially sound, deliverable and appropriately governed. Account management and partnership delivery Own senior relationships with key partners and ensure each has a clear account plan, objectives, delivery schedule and renewal strategy.Oversee the delivery of contractual rights and benefits across Pride in London’s annual event and year-round programmes.Coordinate internal teams and volunteers so that partner commitments are understood, planned and delivered on time.Ensure partner activations are inclusive, accessible, authentic and consistent with Pride in London’s brand and values.Measure performance, communicate impact and lead timely post-campaign reviews, renewal discussions and opportunities for growth.Resolve delivery issues promptly and protect Pride in London’s reputation and relationships. Commercial management and reporting Maintain accurate pipeline, income and renewal forecasts, with clear visibility of risks, dependencies and mitigation actions.Manage relevant budgets and financial information, working closely with the CEO and finance team on invoicing, credit control and reconciliation.Ensure partnership records, proposals, contracts, benefits and communications are accurate, current and appropriately documented.Provide regular performance reports to the CEO and, where required, the Board or relevant committee.Support effective pricing, packaging and evaluation of partnership assets and opportunities. Leadership and cross-organisational working Lead, support and develop the partnerships function, including any employees, volunteers, contractors or agency support assigned to it.Create an inclusive, accountable and collaborative team culture with clear priorities and ways of working.Work closely with marketing, communications, events, finance, community engagement and operational teams to align partnership activity.Build understanding across the organisation of partner needs, contractual commitments and shared commercial responsibilities.Act as a positive and visible senior leader, contributing to Pride in London’s wider culture, strategy and organisational development. Reputation, values and community impact Apply appropriate due diligence and judgement to ensure prospective and existing partners align with Pride in London’s values and policies.Work with community, DEI, marketing and communications colleagues to ensure partnerships are credible and sensitive to community priorities.Help partners move beyond performative engagement by developing activity that creates meaningful, measurable value for LGBTQIA+ communities.Maintain awareness of reputational, ethical and sector risks and escalate concerns promptly.Act as an ambassador for Pride in London and the wider Pride movement. PERSON SPECIFICATIONEssential experience and knowledge Significant experience in a senior partnerships, sponsorship, business development or commercial role, with personal accountability for income.A strong track record of securing, growing and retaining high-value corporate partnerships.Experience managing the complete partnership lifecycle, from prospecting and proposals through negotiation, contracting, activation and renewal.Experience preparing and presenting compelling commercial proposals to senior decision-makers.Strong financial and commercial acumen, including target setting, pipeline forecasting, budget management and performance reporting.Experience leading people and coordinating effective delivery across multidisciplinary teams.Strong understanding of brand partnerships, sponsorship rights, account management and reputational risk.A genuine commitment to LGBTQIA+ equality and to diversity, equity, inclusion and accessibility. Skills and personal attributes Strategic and entrepreneurial, with the ability to turn ambition into clear plans and measurable results.An outstanding relationship builder who inspires trust and can influence at senior level.A confident communicator, presenter and negotiator, with excellent written and verbal skills.Commercially rigorous while remaining thoughtful, ethical and mission-led.Highly organised, analytical and comfortable managing multiple priorities and deadlines.A collaborative and inclusive leader who works effectively with paid colleagues and volunteers.Resilient, adaptable and solutions-focused in a fast-moving event and community environment.Passionate about Pride in London’s work and the national and global Pride movement. Desirable Experience in a charity, non-profit, Community Interest Company, membership organisation or major-event environment.Knowledge of the LGBTQIA+ sector and established networks across business, agencies or community organisations.Experience of licensing, fundraising or developing new commercial products and income streams.Experience using CRM systems and building effective pipeline and account-management processes. SALARY AND BENEFITS Base salary: £60,00 – 65,000 per annum, depending on experience.Performance bonus: up to 10% discretionary bonus, subject to achievement of agreed individual and organisational targets and the terms of the applicable scheme.Annual leave: 30 days per year, in addition to UK bank holidays.Pension: workplace pension scheme in accordance with statutory requirements.Working pattern: full-time and London-based, with hybrid working. Regular attendance at London meetings, partner engagements and events will be required, including occasional evenings and weekends. PRIDE IN LONDON’S COMMITMENT TO INCLUSIONPride in London is committed to creating an organisation that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds and particularly encourage applications from people who are underrepresented in leadership roles, including women, trans and non-binary people, disabled people and people from Black, Asian and other global majority communities.We are committed to making our recruitment process accessible. Applicants are encouraged to tell us about any reasonable adjustments they may need during the process.HOW TO APPLYPlease submit your CV and a supporting statement explaining how your experience meets the requirements of the role. Recruitment timetable and application details will be confirmed in the vacancy advertisement.
PRIDE IN LONDON: HEAD OF OPERATIONS & EVENTSReports to: Chief Executive OfficerContract: full-ti... PRIDE IN LONDON: HEAD OF OPERATIONS & EVENTSReports to: Chief Executive OfficerContract: full-time, permanent, paid roleLocation: London-based, with hybrid workingSalary: up to £65,000 per annumStart date: as soon as possible; flexibility for the right candidateWorking hours: full-time, with regular evening and weekend work around eventsTHE OPPORTUNITY Lead the operational planning and safe delivery of one of the world’s most visible Pride celebrations.About Pride in LondonLondon LGBT Community Pride CIC (LLCP), known as Pride in London, is a dynamic, predominantly volunteer-powered organisation. We deliver London’s annual Pride celebrations and work year-round to champion LGBTQIA+ visibility, unity and equality.We are building our first full-time paid leadership team to strengthen organisational capacity, professionalise delivery and support our volunteers. Any surplus generated by our Community Interest Company is reinvested in our organisation, programmes and initiatives for the LGBTQIA+ communities we serve. THE ROLEThe Head of Operations & Events is a senior, hands-on leadership role with overall accountability for the planning, coordination and safe operational delivery of the Pride in London Parade, festival footprint and associated events.Reporting to the CEO and working closely with the Head of Partnerships and other functional leads, the postholder will translate Pride in London’s ambitions into robust plans, budgets, approvals, operating procedures and contingency arrangements. They will lead the year-round Operations & Events team of more than 40 volunteers, manage appointed production and specialist partners, and coordinate a significantly larger event-day workforce.WHAT SUCCESS WILL LOOK LIKEPride in London’s Parade, festival and associated events are delivered safely, professionally, inclusively and within agreed scope and budget.A clear multi-year operations and events strategy supports sustainable growth and continuous improvement.Statutory applications, licences, event plans and stakeholder approvals are complete, accurate and secured on time.Production partners, suppliers, volunteers and internal teams work to clear plans, responsibilities and operating procedures.Risks, incidents and emerging issues are identified early, escalated appropriately and managed effectively.Accessibility, sustainability, resident and business considerations are embedded throughout planning and delivery.KEY RESPONSIBILITIESOperational strategy and planning Develop and deliver a multi-year operations and events strategy aligned with Pride in London’s organisational plans, growth ambitions and available resources.Own the integrated master delivery plan, critical path, milestones, dependencies and operational readiness process.Translate strategic priorities into practical event plans, production schedules, operating procedures and team responsibilities.Lead post-event evaluation, lessons learned and continuous improvement, ensuring actions are tracked into the next planning cycle.Advise the CEO and leadership team on operational feasibility, capacity, risk, cost and delivery implications. Event delivery and production management Lead end-to-end planning and delivery across pre-production, build, live operations, breakdown and post-event evaluation.Manage the appointed production partner and relevant specialist suppliers, setting clear scopes, deliverables, standards and reporting arrangements.Oversee event infrastructure, site and route planning, logistics, staging interfaces, traffic and crowd considerations, welfare provision, communications and operational control arrangements.Ensure all teams have clear, current and understood event documentation, including operating procedures, schedules, maps, contact structures and escalation routes.Coordinate event-day command, control and communications arrangements, ensuring decisions and incidents are recorded appropriately.Ensure contractor and supplier performance is monitored and that delivery issues are resolved promptly. Safety, compliance and crisis management Own the development and maintenance of the event management plan and associated operational documentation, working with competent specialist advisers where required.Coordinate statutory applications, permissions, licences and submissions, ensuring deadlines and conditions are understood and met.Maintain the organisational crisis management plan and lead scenario planning, exercises, briefings and operational readiness checks.Ensure proportionate risk assessments, contingency plans, emergency procedures, safeguarding, welfare and incident-management arrangements are in place.Promote a strong safety culture and ensure responsibilities under relevant health and safety, licensing and event requirements are clearly allocated.Escalate significant safety, compliance, financial or reputational risks promptly to the CEO and relevant governance leads. Stakeholder and agency relationships Act as a senior operational representative with the Greater London Authority, Westminster City Council, Metropolitan Police Service, emergency services, transport bodies and other city agencies.Lead or support planning meetings, Safety Advisory Group engagement, site visits, briefings and debriefs as required.Build trusted, constructive relationships with landowners, venues, local authorities, residents, businesses and community stakeholders.Coordinate clear and timely communications on road impacts, access, noise, operating hours, local concerns and event-day arrangements.Represent Pride in London professionally and ensure commitments made to stakeholders are tracked and delivered. Budget, procurement and commercial delivery Develop, manage and report on operations and events budgets, forecasts and commitments, maintaining clear control of costs and variances.Support procurement and contracting of production partners, suppliers and specialist services, working with finance and legal colleagues.Review quotations, scopes and change requests to ensure value for money, operational need and appropriate approval.Work closely with the Head of Partnerships to assess activation proposals, protect operational integrity and ensure contractual commitments are feasible and safely delivered.Maintain accurate records to support invoicing, reconciliation, audit and post-event reporting.Cross-organisational coordinationWork collaboratively with partnerships, marketing, communications, community engagement, people, finance, accessibility, volunteer and programme leads.Identify and manage operational dependencies across staging, broadcasting, partnership activations, accreditation, hospitality, volunteers, parade groups and public information.Set clear planning deadlines and provide practical guidance so teams understand what is required of them and when.Build organisation-wide operational readiness through briefings, exercises, documentation and coordinated decision-making.Provide regular progress, budget, risk and readiness reports to the CEO and, where required, the Board or relevant committee. Accessibility, inclusion and sustainability Embed accessibility and inclusion in route, venue, infrastructure, communications, welfare and audience planning from the outset.Work with accessibility and community leads to identify barriers and implement practical, properly resourced solutions.Develop and implement realistic environmental and sustainability measures, including waste, transport, materials, power and supplier expectations.Ensure operational decisions reflect Pride in London’s values and the needs of the diverse LGBTQIA+ communities we serve. People and volunteer leadership Lead, empower and develop the year-round Operations & Events team of more than 40 volunteers, which grows considerably for event delivery.Create a clear, inclusive team structure with defined roles, delegated authority, objectives, training and support.Work with the People team to recruit, onboard, brief and retain volunteers with the skills and capacity needed for safe delivery.Build a calm, accountable and collaborative culture in which people can raise concerns, make informed decisions and perform well under pressure.Ensure appropriate rotas, welfare, briefings, supervision and recognition are in place for event delivery teams. PERSON SPECIFICATIONEssential experience and knowledge At least five years’ experience in the events industry, including substantial experience in a senior operational or event leadership role.Demonstrable experience of end-to-end delivery of large, complex public events, covering planning, pre-production, logistics, live operations, breakdown and evaluation.Experience working with local authorities, police, emergency services, Safety Advisory Groups or comparable regulatory and operational stakeholders.Strong knowledge of event safety management, risk assessment, contingency planning, incident response and operational control.Proven experience managing production partners, contractors and multiple specialist suppliers.Strong commercial and financial capability, including budget preparation, forecasting, procurement and cost control.Experience leading and developing multidisciplinary teams; experience working with volunteers is highly desirable.A genuine commitment to LGBTQIA+ equality and to diversity, equity, inclusion, accessibility and sustainability. Skills and personal attributes A calm, credible and decisive operational leader who maintains sound judgement under pressure.An excellent communicator who builds trust and rapport with agencies, suppliers, colleagues and volunteers.Highly organised and analytical, with exceptional attention to detail and the ability to manage conflicting deadlines.Strategic in outlook while willing and able to work hands-on throughout the delivery cycle.Collaborative and confident, with a proven ability to motivate teams and hold people accountable.Proactive, resilient and adaptable, with a practical approach to solving problems and managing change.Committed to high standards, continuous improvement and creating safe, welcoming experiences.A strong understanding of Pride in London’s purpose and the national and global Pride movement. Desirable Experience delivering a major parade, festival, mass-participation event or event within a complex city-centre environment.Relevant event safety, health and safety, crowd management or project-management qualification.Experience of accessible event design, sustainable event practice or broadcast operations.Experience in a charity, non-profit, Community Interest Company or volunteer-powered organisation. SALARY AND BENEFITS Base salary: up to £65,000 per annum, depending on experience.Benefits: a competitive benefits package, including workplace pension. Full details will be confirmed during the recruitment process.Annual leave: holiday entitlement will be confirmed within the full employment offer.Working pattern: full-time and London-based, with hybrid working. Easy and regular access to central London is essential. Evening and weekend work will be required around events, with appropriate flexibility in working arrangements.Start date: as soon as possible, with flexibility for the right candidate. PRIDE IN LONDON’S COMMITMENT TO INCLUSION Pride in London is committed to creating an organisation that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds and particularly encourage applications from people who are underrepresented in leadership roles, including women, trans and non-binary people, disabled people and people from Black, Asian and other global majority communities.We are committed to making our recruitment process accessible. Applicants are encouraged to tell us about any reasonable adjustments they may need during the process.How to applyPlease submit your CV and a supporting statement explaining how your experience meets the requirements of the role. Recruitment timetable and application details will be confirmed in the vacancy advertisement.
General Manager – 4-Star Hotel, Dublin, IrelandSalary: €85,000–€100,000 + 20% BonusWe are working wi... General Manager – 4-Star Hotel, Dublin, IrelandSalary: €85,000–€100,000 + 20% BonusWe are working with an exciting 4-star hotel in Dublin looking to appoint an exceptional General Manager to lead the operation, inspire the team and drive the business forward.This is a fantastic opportunity for an experienced hotel leader who combines strong commercial acumen with a genuine passion for delivering outstanding guest experiences.As General Manager, you will take full responsibility for the day-to-day running and overall performance of the hotel, ensuring operational excellence, strong financial results and consistently high guest satisfaction.You will lead from the front, develop a high-performing team and create a positive culture where both colleagues and guests feel valued.Responsibilities: Oversee all aspects of the hotel's operation, including Rooms, Food & Beverage and Guest Services.Drive revenue, profitability and overall commercial performance.Lead, motivate and develop the management team and wider hotel workforce.Deliver exceptional guest experiences and maintain high service standards.Manage budgets, forecasting, cost control and financial reporting.Identify opportunities to grow revenue and improve operational efficiencies.Maintain brand standards, compliance and health & safety requirements.Build strong relationships with guests, stakeholders and business partners. Requirements: Proven experience as a Hotel General Manager or a strong senior hotel leader ready to step up.Previous experience within a 4-star hotel environment.Strong commercial understanding and financial management skills.A confident and inspirational leader who knows how to bring teams together.Passionate about guest satisfaction and operational excellence.A hands-on approach with the ability to balance strategic thinking and day-to-day operations.Excellent communication, organisational and leadership skills.
Group Operations Chef - Premium Multi-Site Hospitality Group - Glasgow 60kA hands-on senior chef rol... Group Operations Chef - Premium Multi-Site Hospitality Group - Glasgow 60kA hands-on senior chef role working across a collection of premium restaurants, pubs and bars, right alongside the Director of Food.A leading independent hospitality group with a growing portfolio of restaurants, pubs and bars across Glasgow city centre is recruiting a Group Operations Chef. Reporting directly to the Director of Food, the Group Operations Chef will work alongside the Head Chefs as an experienced senior resource, supporting kitchens, menus, standards and commercial performance across the estate.This is a broad role for a Group Operations Chef who is just as comfortable running a busy service as landing a menu launch or working through pricing and supplier projects. Head Chefs keep ownership of their kitchens. The Group Operations Chef makes them stronger, follows projects through and gives the food team real capacity to grow. Relocation support is available.The Group Operations Chef role Supporting Head Chefs across the group with service, preparation, organisation and consistency.Stepping into kitchens to cover staffing gaps and operational pressure, then following through with recruitment, training or a recovery plan.Working with the Director of Food on menu development, dish trials, recipes, specifications and costings.Being present for menu launches to make sure new dishes work in live service.Driving food GP, menu pricing, purchasing, stock and waste control, and supplier comparisons.Maintaining food safety, allergen information, kitchen procedures and due diligence across all sites.Supporting interviews, trials, onboarding, succession planning and new venue openings. About you A strong senior kitchen background, ideally including 2 AA Rosette kitchens and Branded mulisite operationsExperience across multiple venues or different styles of operation, at Head Chef level or above.Commercially aware, with a solid grip on GP, costings, labour and the wider business.Calm under pressure, organised and able to progress agreed projects independently.Builds strong relationships with Head Chefs and teams while respecting each venue's identity.A natural coach who enjoys developing chefs and lifting standards. The package Circa 55-60k basic salary, details to be agreed.Relocation support for the right Group Operations Chef.48 hours across four or five days, including evenings and weekends as the business needs.Occasional six-day stretches for openings or major projects, with recovery time planned in.Direct report to the Director of Food, with priorities agreed weekly.Interview process to be confirmed. If you are a Group Operations Chef or senior Head Chef have worjed through quality kitchens such as 2 Rosette and have mulit site experiencewith real influence, send your CV to stuartcampbell at COREcruitment dot com today.
Head ChefSalary: NegotiableLocation: Antwerp city centreLanguage: Fluent Dutch required and EnglishI... Head ChefSalary: NegotiableLocation: Antwerp city centreLanguage: Fluent Dutch required and EnglishI am looking for an experienced, creative Head Chef to lead the kitchen of a high-energy, hype-driven venue in the heart of Antwerp.You will bring strong French and Belgian culinary expertise, a sharp understanding of the local Antwerp dining scene, and the leadership to deliver outstanding food with a small, close-knit team.Antwerp’s city-centre dining scene combines Belgian classics with French technique and contemporary, experience-led hospitality, making it an exciting market for a chef who can balance quality, identity, and commercial appeal.About the RoleAs Head Chef, you will own the culinary direction, daily kitchen operations, menu development, food quality, and team performance.You will create dishes that are bold, seasonal, and memorable—food that fits a vibrant, high-profile venue and keeps guests coming back.You will work closely with the management team to deliver a strong guest experience while maintaining cost control, consistency, hygiene standards, and efficient service during busy periods.What You’ll Do Lead and inspire a small kitchen team, setting clear standards and creating a positive, ambitious working culture.Develop and refresh menus with a focus on French and Belgian cuisine, seasonal ingredients, and strong flavour.Design dishes and menus that reflect the venue’s energy, style, and positioning in the Antwerp market.Manage purchasing, stock, food cost, waste, portioning, and kitchen profitability.Ensure consistent execution, presentation, food safety, and hygiene across every service.Plan production, prep, and service for high-volume periods and special events.Monitor kitchen performance, resolve operational issues quickly, and maintain smooth communication with front-of-house.Stay connected to Antwerp’s food scene, guest expectations, competitors, and emerging culinary trends. Who We’re Looking For Experienced Head Chef or Senior Sous Chef with proven leadership in a professional restaurant or hospitality environment.Strong background in French and Belgian cuisine, with a refined but approachable cooking style.Excellent knowledge of the Antwerp market, its guests, suppliers, dining trends, and competitive landscape.Fluent in Dutch, both spoken and written; additional languages are a plus.Well presented, confident, and comfortable representing the venue to guests, partners, and the wider team.Passionate about creating exceptional food and delivering a memorable experience in a lively, high-profile setting.Hands-on, organised, calm under pressure, and able to lead a small team through busy services.Strong understanding of food cost, stock management, HACCP, food safety, and kitchen operations. Seniority Level Mid-Senior level Industry Hospitality Employment Type Full-time Skills PrepsCookingEnglishAppealsSpecial EventsPresentationsHospitality IndustryPassionate about WorkCulinary Arts
Operations Manager – Glasgow - Up to £70,000 + Bonus + Relocation PackageFounder-Led Hospitality Gro... Operations Manager – Glasgow - Up to £70,000 + Bonus + Relocation PackageFounder-Led Hospitality Group | Multi-Site Operations | GlasgowAn exciting opportunity has arisen for an experienced Operations Manager to join a dynamic, founder-led hospitality business with an impressive and diverse portfolio of venues across Glasgow.This is not your typical corporate Operations Manager role. We are looking for a commercially driven, hands-on operator who thrives in an entrepreneurial environment, enjoys working closely with founders and knows how to get the very best out of people and venues.The portfolio spans everything from traditional pubs and premium bars to restaurants, nightlife and entertainment-led destinations. Each venue has its own identity, customer base and operational challenges.The Role Oversee a diverse portfolio of established and growing hospitality venues across Glasgow.Drive sales, profitability, standards and overall commercial performance.Lead, coach and develop General Managers and their teams.Take full ownership of budgets, P&L, labour and operational performance.Work directly with the founders to shape strategy, identify opportunities and drive growth.Maintain each venue's individuality while creating consistency in operational excellence.Be visible, hands-on and comfortable operating across pubs, bars, restaurants and late-night venues. Who We're Looking For An established multi-site Operations Manager with a strong background in pubs, bars or hospitality.Experience managing high-volume, multi-revenue venues.Commercially sharp, with a proven track record of growing sales and improving profitability.A natural people leader who can inspire and develop strong management teams.Someone entrepreneurial, adaptable and confident working directly with business owners.A genuine passion for Glasgow's hospitality scene and its independent venues. What's on Offer? Salary up to £70,000Performance-related bonusRelocation package availableDirect access to the founders and genuine influence over the direction of the business.A varied, exciting portfolio where no two days are the same.The opportunity to make a real impact within an ambitious hospitality group. This is a fantastic opportunity for a strong operator who wants more than just another area management role.If you're commercially minded, passionate about hospitality and excited by the prospect of working in a fast-moving, founder-led business, I'd love to hear from you.Apply now or get in touch for a confidential conversation.
HR Manager – Luxury Leisure Business £55,000Chelsea, London | Hybrid (4 days office-based)Salary up... HR Manager – Luxury Leisure Business £55,000Chelsea, London | Hybrid (4 days office-based)Salary up to £55,000An exciting opportunity for an experienced HR Manager to join a premium, luxury leisure business based in Chelsea, London.This is a fantastic opportunity to join a unique, high-end lifestyle business where customer experience, people and service standards sit at the heart of everything they do.We're looking for a hands-on, commercially minded HR Manager who can take ownership of the people function, support the leadership team and help drive a positive and engaging workplace culture.The HR Manager Role:• Take ownership of the day-to-day HR function, providing support and guidance across the business• Partner with managers and senior leadership on all people-related matters• Manage the full employee lifecycle, including recruitment, onboarding, performance management and employee relations• Lead on employee engagement, retention and development initiatives• Ensure HR policies, procedures and employment practices are up to date and compliant• Support workforce planning, organisational development and wider people strategies.• Act as a trusted HR partner, bringing ideas and solutions to support the continued growth of the businessWhat We're Looking For:• Previous experience in an HR Manager or Senior HR Advisor position• Ideally from a premium hospitality, leisure, luxury retail or customer-focused environment• Strong employment law knowledge and confidence handling complex ER matters• A hands-on approach with the ability to operate both strategically and operationally• A confident communicator who can build relationships at all levels• Someone who enjoys working in a fast-paced, service-led environmentIf you're an HR professional looking for something a little different within a premium and growing leisure environment, I'd love to hear from you.Get in touch for a confidential conversation. Stuart Hills
Regional Operations Director – Hotel Group, DublinSalary: up to €150,000 + bonusLocation: Dublin, Ir... Regional Operations Director – Hotel Group, DublinSalary: up to €150,000 + bonusLocation: Dublin, IrelandWe are working with an established hotel group in Ireland looking to appoint an accomplished Regional Operations Director to oversee a portfolio of hotels and drive operational excellence across the business.This is a fantastic opportunity for a commercially astute hospitality leader who can operate strategically at group level while maintaining a strong presence across the hotels, supporting General Managers and ensuring consistently high standards.As Regional Operations Director, you will take responsibility for the operational performance of a portfolio of hotels across Ireland, working closely with the senior leadership team and individual Hotel General Managers. You will play a key role in driving profitability, improving operational standards, developing talent and ensuring each property delivers an exceptional guest experience.Responsibilities: Oversee the operational performance of a portfolio of hotels across Ireland.Drive revenue growth, profitability and financial performance across the group.Work closely with Hotel General Managers to deliver business objectives and operational targets.Develop, mentor and support hotel leadership teams, building a strong succession pipeline.Monitor budgets, forecasting, labour costs and overall financial performance.Drive consistency in service standards, guest satisfaction and operational delivery.Identify opportunities to improve efficiency, productivity and commercial performance.Lead operational projects, business improvements and strategic initiatives.Build strong relationships with key stakeholders and support the wider group strategy.Ensure compliance with relevant legislation, health & safety requirements and company standards. Requirements: Proven experience in a senior hotel operations leadership position, ideally at Regional Operations Director, Operations Director or Multi-Site General Manager level.Strong background overseeing multiple hotels or a diverse hospitality portfolio.Excellent commercial awareness with a proven track record of driving financial performance.An inspirational leader with the ability to influence, coach and develop General Managers.Strong understanding of hotel operations across Rooms, Food & Beverage and wider hotel functions.Strategic thinker who can translate business objectives into practical operational results.Highly visible, hands-on and comfortable travelling across the hotel portfolio.Excellent communication, stakeholder management and leadership skills.
Activations Executive – National Beer Brand – London – Up to £30,000 plus package I am excited to on... Activations Executive – National Beer Brand – London – Up to £30,000 plus package I am excited to once again be partnered with a national BEER brand that is accelerating at a rapid speed. A key player in festivals and events, this brand has exposure across the On Trade and Off Trade having listed with multiple National groups and Top 4 Grocers! We’re looking for an energetic, commercially minded Activations Executive to join a leading national beer business and help bring some of the country’s best-loved beer brands to life across London.This is a hands-on role at the heart of the London on-trade, with a focus on brand visibility, events, in-venue activations and day-to-day account management. You’ll be out in the market, building strong relationships with customers and venues, spotting opportunities and making sure our brands stand out wherever consumers enjoy a beer.Why Join This Company? Work in a supportive and ambitious team that values innovation and creativity.Opportunity to grow with us as we scale our operations and expand our impact.Competitive salary and bonuses£50 wellness credit, flexibility for schedule. Activations Executive responsibilities include: Delivering impactful in-venue brand activations across pubs, bars, restaurants and other key on-trade accounts.Building and maintaining excellent relationships with venue owners, operators, managers and key customer contacts.Supporting and delivering events, sampling activity, launches and experiential campaigns across London.Driving brand visibility through excellent execution of POS, merchandising, displays and promotional activity.Managing a portfolio of accounts and ensuring strong day-to-day communication and follow-up.Identifying new opportunities to grow brand presence and consumer engagement across the London on-trade.Working closely with sales, marketing and wider commercial teams to turn brand plans into activity that works in the real world.Monitoring activity in market, gathering customer and consumer feedback and sharing insights with the wider business.Managing activation budgets and ensuring activity is delivered on time and to a high standard.Being a visible and passionate ambassador for our brands wherever you go. The Ideal Activations Executive: Experience in brand activation, experiential, field marketing, account management or the drinks industry.A good understanding of the London on-trade and how pubs, bars and restaurants operate.A genuine passion for beer, hospitality and the drinks industry.Confidence building relationships and influencing customers at all levels.Strong organisation skills and the ability to manage multiple projects and priorities at once.A hands-on, can-do attitude — someone who enjoys being out in the market rather than sitting behind a desk.Creativity and commercial awareness, with the ability to turn an idea into an activation that delivers.Excellent communication skills and a natural ability to bring people with you. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram