Explore COREcruitment jobs in the UK

Search
Location

Returned 250 jobs

Returned jobs
Filter Search
Salary
Employment Hours
Contract Hours
Experience
Company Type
Hide
Sector
Date Posted
London , London
permanent, full-time
£130,000 - £140,000 per annum

Operations Director UK hospitality Group £130/140k plus bonus     Location: Head office, London - Fl... Operations Director UK hospitality Group £130/140k plus bonus     Location: Head office, London - Flex on locations – MUST be happy to travel  (ONLY apply if you are in an Operations Director role now, to be considered)  A fantastic opportunity has arisen for an experienced operator to join this leading but currently expanding hospitality and leisure group based in London with sites across the whole of the UK, with 30 plus sites and growing, looking to add another 3 sites in the next year, keen to grow. These sites all have a great mix of food and drinks, great business to put your stamp on and have an impact!  If you like the hospitality sector and you have experience managing a large-scale business across the UK, this could be for youThe ideal candidate will treat the business as their own but report to the COO/CEO.  This mindset will allow for massive opportunities to move this business forward, opening experience would be essential for this role, and coming from a leading hospitality operator will be key for my client, these sites are all unique to the location. They are keen to speak to talent with some branded experience, must have over 50 million turnover experience and be in a leadership role This role is all about operations your main areas to focus would be the operational team, Marketing and Sales, you would have a dotted line with other Head Office functions Our client prides themselves on customer service and the quality product that they provide on a day-to-day basis.  They take the heritage of the business very seriously and work on continuous improvement of all aspects with the customer as key! This being said, the business in evolving all the time and a candidate who has a track record of business change to keep ahead of market trends will do well.In the long-term you will be responsible for improving product quality & consistency, increasing productivity, developing customer base and maintaining and increasing profitability across all areas of the business, experience with new openings and managing Area Managers is a must! Must have excellent proven experience as a senior operator from the hospitality and leisure industry sector If you are keen to discuss the details further, please apply today or send your cv to Stuart Hills or call 0207 79 02666

created 16 minutes ago
London , London
permanent, full-time
£60,000 per annum

General ManagerLocation: South West LondonSalary: Up to £60,000 inclusive of TRONCA much-loved neigh... General ManagerLocation: South West LondonSalary: Up to £60,000 inclusive of TRONCA much-loved neighbourhood restaurant in South West London is looking for a General Manager to take full ownership of the business.This is a premium, food-led operation with a loyal local following and a reputation for warm hospitality, quality food and genuine service. The restaurant is busy year-round, with the summer months bringing a significant uplift in trade, making this a fantastic opportunity for an ambitious operator who enjoys being at the heart of the action.The Role: Full responsibility for the day-to-day running of the restaurantLead, inspire and develop a high-performing management and front-line teamDrive guest satisfaction and maintain exceptional service standardsTake ownership of financial performance, including labour, costs and profitabilityBuild on the restaurant's strong reputation and drive positive guest feedback across review platformsWork closely with the ownership team to identify opportunities for growth and continuous improvementBe highly visible on the floor, leading from the front and setting the tone for the business Oversee recruitment, training and succession planning within the team The Person: Current General Manager or experienced AGM ready to step into a larger roleBackground within premium restaurants, hospitality-led businesses or quality food-led operationsPassionate about delivering exceptional guest experiencesStrong commercial understanding with experience managing budgets and driving profitabilityExcellent people leader with a track record of developing and retaining teamsGood food and wine knowledge with a genuine interest in hospitalityHands-on, energetic and comfortable operating in a busy environmentPolished, professional and highly organised Apply now: kate@corecruitment.com

created 17 minutes ago
London , London
permanent, full-time
£50,000 per annum

Talent and Development Manager - Up to £50,000Central London | Monday–Friday | On-SiteThe Role:We ar... Talent and Development Manager - Up to £50,000Central London | Monday–Friday | On-SiteThe Role:We are seeking an experienced and passionate Talent & Development Manager to join a leading hospitality business in Central London. This is an exciting opportunity for a training and people development professional who thrives in a fast-paced hospitality environment and is passionate about creating exceptional guest experiences through outstanding employee development.Reporting into senior leadership, you will be responsible for driving learning and development initiatives across the business, ensuring teams are equipped with the skills, knowledge, and service mindset required to deliver exceptional standards.Key Responsibilities: Lead and deliver training programmes focused on steps of service and service standardsManage and enhance induction and onboarding processes for new startersDesign, deliver, and coordinate ongoing training and development initiativesCreate and manage an annual training calendarDeliver and monitor Health & Safety and Food Safety training complianceSupport recruitment activity and talent acquisition when requiredWork closely with department heads to identify training needs and development opportunitiesMonitor training effectiveness and drive continuous improvement across the employee lifecycle About You:We are looking for a confident and engaging training professional with experience gained within: HotelsRestaurantsHospitality groupsIn-house recruitment teamsHR and People functions within hospitality If you are keen to discuss the details further, please apply today, send your CV to Kate B, or call 0207 790 2666.

created 55 minutes ago
London , London
permanent, full-time
£100,000 - £120,000 per annum

Operations Manager – Luxury 5 star £100/120k plus perks  THIS BUSINESS IS A FAMILY & KIDS PLAY G... Operations Manager – Luxury 5 star £100/120k plus perks  THIS BUSINESS IS A FAMILY & KIDS PLAY GROUP WITH SITES IN LONDON AND EXPANDING, TRAVEL REQUIRED WITH THE ROLE Location: London You will be commercially aware, operationally strong, highly organised and passionate about delivering exceptional experiences. Most importantly, you will understand that creating memorable moments for guests starts with building engaged teams and maintaining uncompromising service standards. A unique opportunity has arisen to join one of the world's most exciting luxury family experience businesses as they continue their international growth journey. This organisation is renowned for creating exceptional experiences for children and families through play, adventure, creativity, learning and connection. With an established international presence and ambitious expansion plans, they are seeking an experienced Operations Manager to help deliver world-class guest experience and operational excellence. This role is ideally suited to an operational leader from a luxury hospitality background who understands the importance of five-star service, exceptional guest journeys and meticulous attention to detail.Working closely with senior leadership, you will be responsible for driving operational standards, team performance, service delivery and guest satisfaction across the business. You will play a key role in ensuring consistency, developing SOPs, improving operational efficiency and supporting the continued growth of the organisation. This is a hands-on leadership role requiring someone who can balance people leadership, guest experience and commercial performance. You will be responsible for developing high-performing teams, delivering training, maintaining operational excellence and ensuring every guest interaction reflects the premium nature of the brand. The client is particularly interested in candidates from luxury hospitality, five-star hotels, premium resorts, private members' clubs or high-end leisure businesses. Experience delivering exceptional guest experiences within premium environments is essential. Apply today call Stuart Hills on 0207 79 02666 Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

created 1 hour ago
Greater London , London
permanent, full-time
£100,000 - £110,000 per annum

Job Title:             General Manager – Private Care SectorSalary:                 Up to £110,000 +... Job Title:             General Manager – Private Care SectorSalary:                 Up to £110,000 + Bonus & BenefitsLocation:             LondonWe’re looking for an experienced and inspirational General Manager to lead a luxury residential and care environment, delivering exceptional standards of hospitality, wellbeing, and personalised care. This is a high-profile leadership role with full responsibility for operational performance, team engagement, compliance, financial delivery, and resident satisfaction.What You'll Do Lead the overall operation, ensuring exceptional resident experiences and service standardsInspire, develop, and manage a multi-disciplinary leadership teamDrive a culture of excellence, accountability, and continuous improvementEnsure compliance with all regulatory, health & safety, and quality standardsManage budgets, occupancy, revenue, and overall business performanceDevelop and deliver the annual business plan and growth strategyBuild strong relationships with residents, families, healthcare professionals, and local stakeholdersLead recruitment, retention, training, and performance management initiativesWork closely with sales and relationship teams to maximise occupancy and reputationEnsure the residence consistently delivers the highest levels of care, hospitality, and wellbeing What You'll Bring Proven senior leadership experience within luxury care, healthcare, hospitality, or residential environmentsStrong operational and commercial management skillsExperience managing budgets, business plans, and financial performanceExcellent people leadership and team development capabilitiesStrong understanding of regulatory compliance and quality standardsOutstanding communication and stakeholder management skillsAbility to build meaningful relationships with residents, families, and external partnersRegistered Manager qualification, ILM Level 5, or equivalent preferred What's on Offer Competitive salary and annual performance bonusPrivate medical cash planEmployee wellbeing and assistance programmesPension schemeAnnual travel loanReferral bonus scheme If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment  

created 1 hour ago
Greater London , London
permanent, full-time
£50,000 - £55,000 per annum

We are seeking a hands-on, commercially astute Finance Manager to join this growing multi-site resta... We are seeking a hands-on, commercially astute Finance Manager to join this growing multi-site restaurant group. This is a high-visibility role for a business known for its commitment to seasonal ingredients, craft beverages, and exceptional front-of-house service. You will act as the bridge between transactional finance and operational leadership, ensuring financial discipline across all sites while supporting the Head of Finance in strategic initiatives.Essential requirement: proven experience in hospitality / food & beverage (F&B) , ideally within a multi-site environment (e.g., restaurants, bars, pubs, quick-service or full-service concepts).Key Responsibilities Own the monthly management accounts for 5–10 individual restaurant units, consolidating at group level for review by the Head of Finance.Deliver accurate P&L statements with variance analysis vs. budget and prior year, flagging key drivers (e.g., COGS, labour, occupancy, wastage).Manage the balance sheet, including prepayments, accruals, fixed assets (kitchen/bar equipment), and stock reconciliations.Oversee cash flow forecasting – particularly critical for seasonal trading cycles and supplier payment runs. Operations & Commercial Support Partner with GMs and Head Chefs on site-level P&L performance – challenge line-by-line (e.g., dry goods, fresh produce, breakages, agency labour).Lead monthly stock takes and analysis of gross profit margins by menu category.Support menu engineering decisions by providing item-level margin analysis (food cost %, GP£).Review EPOS (till) data vs. bank settlements to ensure revenue integrity across all sites. Team & Process Management Indirectly manage two finance team – oversee their work (supplier invoice processing, payment runs, cash-up reconciliations).Implement and maintain consistent financial processes across all sites (e.g., purchase order matching, daily sales reporting).Own the period-end close timetable, ensuring all site managers submit required data on time. Compliance & Audit Ensure VAT (including standard-rated food/drinks vs. zero-rated items) and payroll compliance.Prepare year-end audit files and liaise with external auditors.Monitor key controls (e.g., cash handling, staff discounts, wastage recording).  Candidate ProfileEssential Industry experience: minimum 2 years in a finance role within hospitality / F&B (restaurants, bars, pubs, hotels with F&B, or catering).Multi-site exposure – you understand the complexity of managing finances across several locations (different trading patterns, local labour markets, delivery aggregators like Deliveroo/Uber Eats).Fully qualified (ACA, ACCA, CIMA, or equivalent).Advanced Excel (lookups, pivot tables, SUMIFS, basic data modelling).Experience with EPOS systems (e.g., Square, Toast, Epson, Micros) and an accounting package (Xero, Sage, or NetSuite preferred). Personal Attributes Office-present, operator-ready – this is not a hybrid or remote role. You will be in the office 5 days a week, working closely with the Head of Finance and visiting sites as needed.Resilient and comfortable with the pace of hospitality (period-end deadlines, last-minute supplier queries, high-volume transactions).Strong communicator – able to explain a P&L variance to a GM who has not worked in finance.Hands-on and humble – you will occasionally need to investigate a missing invoice or reconcile a till discrepancy.

created 3 hours ago
London , South West
permanent, full-time
£38,000 per annum

Regional Marketing Manager - Up to £38,000 + Travel Expenses CoveredWe're partnering with an excitin... Regional Marketing Manager - Up to £38,000 + Travel Expenses CoveredWe're partnering with an exciting and fast-growing hospitality business to recruit a Regional Marketing Manager. This is a fantastic opportunity for a creative and commercially minded marketing professional to lead the delivery of impactful, revenue-generating campaigns across multiple locations.Based between Head Office and sites, you'll play a key role in bringing marketing strategies to life, working closely with senior stakeholders and management teams to drive engagement, increase brand awareness, and ultimately deliver commercial results. Regular travel and on-site presence will be required across the region, with all travel expenses covered.As Regional Marketing Manager, you'll be responsible for executing both central and local marketing initiatives, ensuring campaigns are tailored to the needs of each site while remaining aligned with the wider brand strategy.Key responsibilities include: Delivering regional marketing campaigns that drive revenue, footfall, and customer engagementWorking closely with senior stakeholders and site management teams to understand business objectives and marketing requirementsCreating engaging content including written copy, photography, and video content for use across websites, social media, email campaigns, and other marketing channelsManaging and maintaining content across multiple digital platformsDriving engagement and conversion through effective social media activityCollaborating with the Social Media Manager to refine social strategies and optimise channel performanceProducing a range of online and offline marketing collateral to support campaigns and site initiativesMonitoring customer feedback and online reviews, responding where appropriate, and proactively improving brand perceptionAnalysing campaign performance and making recommendations to maximise effectiveness and ROI About You: Previous experience in a Marketing Manager or Regional Marketing roleStrong content creation skills, including copywriting, photography, and video contentExperience delivering successful multi-channel marketing campaignsExcellent communication and stakeholder management skillsThe ability to build strong relationships across multiple sites and departmentsExperience using social media platforms including Facebook, Instagram, TikTok, LinkedIn, and XFamiliarity with CRM systems, CMS platforms, and email marketing toolsA commercial mindset with a strong understanding of how marketing drives revenue and customer engagementThe flexibility to travel regularly and work across multiple locations If you are keen to discuss the details further, please apply today, send your CV to Kate B, or call 0207 790 2666.

created 18 hours ago
London , London
permanent, full-time
£40,000 - £47,000 per annum

Mobilisation Technician (HVAC) – Leading London FM Provider  About the Role A leading facilities man... Mobilisation Technician (HVAC) – Leading London FM Provider  About the Role A leading facilities management provider in London is recruiting for a skilled Mobilisation Technician to support new FM contracts across the capital. You'll be responsible for asset validations, defect reporting, and site set-ups to ensure smooth contract handovers and operational readiness. This is a Hard FM role with a strong focus on HVAC systems, ideal for an engineer who thrives on variety, wants to work across premium commercial sites, and values paid travel within the M25. Key Responsibilities Conduct asset validations for new FM contracts Complete detailed defect reporting on HVAC and mechanical systems Execute site set-ups for contract mobilisation Liaise with contract managers and on-site teams to ensure smooth handovers Produce accurate documentation and reports for client delivery Work across multiple sites within the M25 (City, West End, Hammersmith, Chelsea, etc.)   Essential Requirements Must have strong HVAC skillset (essential) Experience in asset validation or defect reporting Background in commercial facilities management or HVAC service/installation Ability to work independently across multiple sites Strong communication and documentation skills

created 19 hours ago
London , London
permanent, full-time
£65,000 per annum

HR Business Partner - Up to £65,000 – Hospitality Business Central London (Hybrid) We're delighted t... HR Business Partner - Up to £65,000 – Hospitality Business Central London (Hybrid) We're delighted to be partnering with a leading hotel group to recruit an experienced and people-focused HR Business Partner. This is a fantastic opportunity to join a dynamic hospitality business where people are at the heart of everything they do. Working closely with hotel leadership teams and support functions, you'll play a key role in driving engagement, talent development, organisational effectiveness, and employee relations.Please note: Whilst we are open to candidates from a variety of sectors, previous hospitality, hotel, leisure or retail experience is highly desirable, as you'll be partnering closely with operational teams in a fast-paced environment.The Role: Use appraisal data and talent mapping to identify and support both high performers and individuals requiring additional developmentCoach and guide managers to create meaningful development and recognition plans Advise on workforce planning, role design, and succession strategiesSupport initiatives that improve efficiency, flexibility, and team effectiveness Act as a champion for employee engagement and wellbeingAnalyse feedback and engagement data to identify opportunities for improvementSupport managers in implementing action plans that enhance the employee experience Drive the talent agenda across your hotel portfolioSupport development centres, talent reviews, and future leadership programmes Partner closely with the recruitment team to attract and retain exceptional talent Act as a trusted advisor on complex employee relations mattersCoach and support managers to confidently manage ER processes About You: Previous experience in an HR Business Partner or Senior HR Advisor role within hospitality business ideally Strong employee relations experience with the confidence to manage complex casesProven ability to influence, coach, and develop managers at all levelsCommercially minded with the ability to balance people priorities with business objectivesPrevious hospitality, hotel, leisure, or customer-facing multi-site experience would be highly advantageous If you are keen to discuss the details further, please apply today, send your CV to Kate B, or call 0207 790 2666

created 19 hours ago
London , London
permanent, full-time
£55,000 - £70,000 per annum

People & Talent Manager – London £55,000–£70,000 plus excellent company perksLocation: LondonThe... People & Talent Manager – London £55,000–£70,000 plus excellent company perksLocation: LondonThe Opportunity is within a very cool, trendy hospitality company, it’s all about the “VIBE” for this group, smaller team, some hybrid working. London based role, so have to be in London. We are proud to be partnering with one of the UK's most exciting hospitality, music and leisure businesses as they look to appoint a People & Talent Manager. This is a fantastic opportunity for a people-focused professional, this is a key role in shaping recruitment, culture, employee engagement and talent development across a fast-growing and creative organisation.Working closely with senior leadership, you will be the face of the People function, ensuring the business continues to attract, develop and retain exceptional talent whilst driving a high-performance and values-led culture.The People & Talent Manager role: Lead recruitment across the business from advert through to onboardingDevelop talent pipelines and future talent programmesSupport managers with performance management, probation reviews and employee developmentCoordinate onboarding, inductions and employee engagement initiativesSupport the implementation and continuous improvement of HR systems and processesDrive culture, wellbeing and team engagement activities across the businessMaintain HR records, people data and employee lifecycle processesPartner with leaders to create a positive, high-performing working environment Essential Experience: Minimum 4 years' experience within hospitality, leisure, entertainment or customer-focused businessesExperience across recruitment, people operations, HR or employee experiencePassionate about people, culture and talent developmentStrong communication and relationship-building skillsHighly organised with excellent attention to detailCommercially minded with a proactive approachStrong systems and IT skills, including HR platforms and Microsoft 365Driven, professional and able to thrive in a fast-paced environment This is a fantastic opportunity for the right individual so if you are interested in discussing this further, please sends your CV through to me at Stuart Hills or call 020 7790 2666 and we can arrange a time to discuss the role and my client in more detail. 

created 20 hours ago
London , London
permanent, full-time
£55,000 per annum

Sous Chef – Sushi up to 55k An exciting opportunity for a hands-on Sous Chef with genuine sushi expe... Sous Chef – Sushi up to 55k An exciting opportunity for a hands-on Sous Chef with genuine sushi experience to join an award-winning modern Japanese restaurant in West LondonThe Role We are seeking an experienced Sous Chef or a strong Junior Sous Chef ready to take the next step. This role is at a prestigious, award-winning Japanese restaurant in west London. The successful Sous Chef will work alongside a compact brigade of approximately 8 chefs requiring a hands-on approach and the ability to lead from the front.Key Responsibilities Overseeing the sushi section, utilising genuine sushi preparation techniques.Supporting the Head Chef in managing a quality-led, high-paced kitchen.Leading, training, and mentoring the junior kitchen brigade.Ensuring the highest standards of food quality, hygiene, and health & safety.Managing stock control, ordering, and kitchen administration. The Ideal Candidate An experienced Sous Chef or a strong Junior Sous Chef ready for promotion.Essential: Genuine, professional sushi experience.A hands-on leader who thrives in a compact, dynamic team environment.Strong all-round kitchen management skills.Experience in quality-led, fresh-food restaurant environments.Right to work in the UK. The Offer (Package) Salary up to £55,000 per annum.Opportunity to join one of London’s most exciting and unique restaurant groups.Excellent long-term career progression opportunities. How to Apply If you have the required sushi experience and are looking for a challenging yet rewarding role, please send your CV to Olly at COREcruitment dot com

created 20 hours ago
London , Yorkshire and The Humber
permanent, full-time
£50,000 - £60,000 per annum

We’re looking for a driven and results-focused Partnership Sales Manager to help expand our national... We’re looking for a driven and results-focused Partnership Sales Manager to help expand our national network through new business partnerships. You’ll identify and engage potential partners, negotiate deals, and play a key role in driving growth. What You’ll Do: Secure new partner locations and contribute to annual revenue growth.Build relationships with building owners, franchise operators, and industry players.Generate and manage leads through networking, outreach, and cold-calling.Present partnership opportunities and guide prospects from first contact to signed contracts.Collaborate with internal teams to finalize commercial agreements.Spend time in the field meeting clients and closing deals.  What We’re Looking For Proven experience in B2B sales or business development, ideally in a fast-paced environment.A self-starterwho can independently generate leads and close deals.Strong track record of securing high-value partnerships or investments (250k+).Excellent communication and presentation skills.Confident under pressure, with strong business and financial acumen.  You’ll be part of an ambitious, high-performing sales team with excellent opportunities for career growth, performance rewards, and personal development.

created 21 hours ago
Scotland , Northumberland
permanent, full-time
£50,000 - £60,000 per annum

We’re looking for a driven and results-focused Partnership Sales Manager to help expand our national... We’re looking for a driven and results-focused Partnership Sales Manager to help expand our national network through new business partnerships. You’ll identify and engage potential partners, negotiate deals, and play a key role in driving growth. What You’ll Do: Secure new partner locations and contribute to annual revenue growth.Build relationships with building owners, franchise operators, and industry players.Generate and manage leads through networking, outreach, and cold-calling.Present partnership opportunities and guide prospects from first contact to signed contracts.Collaborate with internal teams to finalize commercial agreements.Spend time in the field meeting clients and closing deals.  What We’re Looking For Proven experience in B2B sales or business development, ideally in a fast-paced environment.A self-starterwho can independently generate leads and close deals.Strong track record of securing high-value partnerships or investments (250k+).Excellent communication and presentation skills.Confident under pressure, with strong business and financial acumen.  You’ll be part of an ambitious, high-performing sales team with excellent opportunities for career growth, performance rewards, and personal development.

created 21 hours ago
London , London
permanent, full-time
£40,000 - £50,000 per annum

We’re currently partnering with a leading London-based cleaning and facilities management provider t... We’re currently partnering with a leading London-based cleaning and facilities management provider to appoint a Business Development Manager. This is a brilliant opportunity to join a well-established business known for delivering high-quality, relationship-led services across sectors including retail, finance, media, hospitality, and construction. The OpportunityThis is a key hire within the commercial team, focused on driving new business growth and building long-term client partnerships.You’ll take full ownership of the sales cycle — from prospecting through to close — with the autonomy to develop your own pipeline and approach. Key Responsibilities Build and manage a strong pipeline (3–5x target quota)Drive consistent new business activity (calls, meetings, outreach)Identify, qualify, and convert new opportunitiesManage the full sales cycle from initial contact to contract closeDeliver compelling presentations to prospective clientsNegotiate commercial terms and close dealsMaintain accurate forecasting and CRM managementStay up to date with industry trends and competitor activity  About You 5+ years’ experience in a new business / BDM roleBackground in cleaning, FM, or service-led solutionsProven track record of hitting and exceeding targetsStrong experience managing the full sales cycleSelf-motivated, driven, and comfortable working autonomouslyExcellent communication and relationship-building skills

created 21 hours ago
England , Essex
permanent, full-time
£60,000 - £70,000 per annum

We’re looking for a driven, results-focused Partnership Sales Manager to help expand our national ne... We’re looking for a driven, results-focused Partnership Sales Manager to help expand our national network through new partnerships within the Public Sector. In this role, you’ll be responsible for identifying and engaging potential partners, negotiating commercial agreements, and playing a key part in driving long-term growth. To be considered, you must have a proven track record of selling into the Public Sector. What You’ll Do Secure new partner locations and contribute to annual revenue growth.Build relationships with building owners, franchise operators, and industry players.Generate and manage leads through networking, outreach, and cold-calling.Present partnership opportunities and guide prospects from first contact to signed contracts.Collaborate with internal teams to finalize commercial agreements.Spend time in the field meeting clients and closing deals.  What We’re Looking For Proven experience in B2B sales or business development, ideally in a fast-paced environment.A self-starterwho can independently generate leads and close deals.Strong track record of securing high-value partnerships or investmentsExcellent communication and presentation skills.Confident under pressure, with strong business and financial acumen.  You’ll be part of an ambitious, high-performing sales team with excellent opportunities for career growth, performance rewards, and personal development.

created 21 hours ago