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Date Posted
London , London
permanent, full-time
£55,000 - £60,000 per annum

MANAGING REFRIGERATION ENGINEER – SOUTH LONDON Ready to take the next step in your refrigeration ca... MANAGING REFRIGERATION ENGINEER – SOUTH LONDON Ready to take the next step in your refrigeration career?We’re currently recruiting for a Managing Refrigeration Engineer with a leading and well-established facilities management business.This is an ideal opportunity for an experienced Senior Refrigeration Engineer looking to step into management, or an existing Managing Engineer looking for a strong, stable role within the supermarket FM sector. South London – Bromley / Croydon / Wimbledon & surrounding areas THE PACKAGE • £60,668 salary including £3,000 location allowance• Up to 4% annual bonus• Overtime paid at time & a half• Door-to-door pay• 25 days holiday + bank holidays• 4.5%–6% matched pension• Health Cash Plan & Life Assurance• Funded training & access to a state-of-the-art training academy THE ROLE You’ll take responsibility for a regional team of Refrigeration Engineers, ensuring planned and reactive maintenance is delivered safely, efficiently and to a high standard.You’ll be the key point of contact for your engineers, providing:✔️ Technical support and guidance✔️ Day-to-day team management✔️ Training and development✔️ Management of the on-call rota✔️ Support with performance and HR processes✔️ Health & Safety oversight✔️ Support with budgets, parts and materials✔️ Client and management meetings✔️ Assistance with major operational issuesThis is a people-focused leadership role where your technical refrigeration background is just as important as your ability to manage, support and develop engineers. WHAT WE’RE LOOKING FOR You’ll need:• Strong supermarket refrigeration experience• Previous experience within an FM environment• City & Guilds Refrigeration (or equivalent)• F-Gas qualification• Minimum 5 years post-qualification experience• Full UK driving licence• Previous supervisory/management experience is desirableYou’ll need to be comfortable working in a fast-paced environment, managing competing priorities and dealing confidently with both engineers and clients.1 in 4 Saturdays + 1 in 4 weeks on-call, with the on-call commitment included within the salary.If you’re currently a Senior Refrigeration Engineer ready to make the move into management, this could be an excellent opportunity to take that next step. Interested? Drop me a message for more information or apply today.Client name kept confidential at this stage.#Refrigeration #RefrigerationEngineer #ManagingEngineer #FacilitiesManagement #FM #EngineeringJobs #LondonJobs #SupermarketRefrigeration #Engineering

created 1 hour ago
London , London
permanent, full-time
£55,000 - £60,000 per annum

SENIOR REFRIGERATION ENGINEER – LONDON Ready for a fresh challenge?We’re working with a leading, aw... SENIOR REFRIGERATION ENGINEER – LONDON Ready for a fresh challenge?We’re working with a leading, award-winning facilities management business that is looking to add an experienced Senior Refrigeration Engineer to its team.This is a fantastic opportunity for a refrigeration engineer with strong supermarket/retail experience who wants a secure role with a well-established business, excellent benefits and genuine opportunities to progress. THE PACKAGE • £54,261 salary including £3,000 location allowance• Company van + fuel card – personal use included• Door-to-door pay• Overtime paid at time & a half• Up to 4% annual bonus• 25 days holiday + bank holidays• 4.5%–6% matched pension• Health Cash Plan & Life Assurance• Funded training and access to a dedicated training academy THE ROLE You’ll be responsible for servicing and maintaining commercial refrigeration systems across a portfolio of multi-site retail clients.This is a genuinely hands-on, mobile position covering London and the surrounding areas, with responsibilities including:✔️ Planned & reactive maintenance✔️ Fault finding and diagnostics✔️ Repairs and servicing✔️ Working on supermarket refrigeration systems✔️ Delivering excellent customer service WHAT WE’RE LOOKING FOR You’ll need:• Proven refrigeration engineering experience• Supermarket refrigeration experience• F-Gas / C&G 2079• CO2 qualification• Full UK driving licence• Strong communication and time-management skills• A good understanding of Health & SafetyMonday–Friday | 45 hours per week | 1 in 4 on-callIf you're an experienced refrigeration engineer looking for better earning potential, a company vehicle, job security and progression, this could be the move for you. Interested? Drop me a message for more information or apply today.The client name is being kept confidential at this stage.

created 1 hour ago
London , London
permanent, full-time
£80,000 - £95,000 per annum

Food & Beverage Director - Luxury Lifestyle Hotel, East LondonSalary: NegotiableWe are looking f... Food & Beverage Director - Luxury Lifestyle Hotel, East LondonSalary: NegotiableWe are looking for an exceptional F&B Director to lead the food and beverage operation of a distinctive luxury lifestyle hotel in East London. This is a high-profile leadership role for a commercially astute, guest-focused hospitality professional who understands that great F&B is about far more than service, it is about creating memorable experiences, building destination venues and delivering a strong, sustainable commercial performance.You will take strategic and operational ownership of the hotel's F&B proposition, leading a diverse portfolio of outlets and experiences while playing a key role in shaping the hotel's overall identity and reputation.As F&B Director, you will be responsible for the overall performance, strategy and evolution of the hotel's food and beverage operation. You'll lead from the front, inspiring a talented team and ensuring every touchpoint reflects the standards, personality and ambition of a luxury lifestyle brand.Responsibilities: Setting and delivering the overall F&B strategy in partnership with the General Manager and senior leadership team.Leading the hotel's restaurant, lounge, bar, events, in-room dining and wider F&B experiences.Driving revenue, profitability and commercial performance across the department.Developing innovative concepts, menus and guest experiences that position the hotel as a genuine East London destination.Building a strong culture of service excellence, creativity, accountability and continuous improvement.Recruiting, developing and retaining high-performing F&B leaders and teams.Working closely with culinary leadership to ensure food quality, consistency and commercial success.Owning budgets, forecasting, labour costs, purchasing and departmental P&L performance.Developing strategic partnerships, activations and collaborations that strengthen the hotel's profile within London's vibrant food, drink and lifestyle scene.Ensuring exceptional guest satisfaction and consistently high operational standards.Working cross-functionally with Sales & Marketing, Rooms, Events and other departments to maximise the hotel's overall commercial performance. Requirements: We are looking for a confident and inspiring F&B leader with a strong track record within luxury hotels, lifestyle hospitality, premium restaurants or destination-led F&B businesses.Significant senior-level F&B leadership experience.A proven record of delivering strong commercial and operational results.A genuine passion for food, drink, service, design and contemporary hospitality.Strong financial acumen and experience managing sizeable departmental P&Ls.The ability to develop compelling F&B concepts and turn strategy into commercial reality.Excellent leadership and people-development skills.A sophisticated understanding of the London luxury and lifestyle hospitality market.Energy, creativity and an entrepreneurial mindset.The confidence and credibility to engage with owners, senior stakeholders, operators and industry partners.A hands-on leadership style with the ability to balance strategic thinking with operational detail.

created 1 hour ago
Scotland
permanent, full-time
£37,000 per annum

Job Title: Restaurant Manager – 5 Star Hotel - ScotlandSalary: up to £37K + Service chargeLocation:... Job Title: Restaurant Manager – 5 Star Hotel - ScotlandSalary: up to £37K + Service chargeLocation: ScotlandMy client is looking for a Restaurant Manager to join their fine dining restaurant in this stylish hotel in Scotland. This is an amazing opportunity to join a fantastic group with huge ambitions. As Restaurant Manager you will work closely with the F&B Director and oversee the day-to-day running of the restaurant. About the position Manage and training the team to the highest level of consistency Manage the P&L, forecasting and budgetingTake responsibility of the rota and the recruitment for the departmentReport to the F&B Director The successful candidate At least 2 years’ experience as a Restaurant ManagerA born leader with a can-do attitudeLuxury hotel experienceStrong knowledge of the industry and drive for best serviceA dynamic and motivated individual Company benefits Competitive salaryCompany benefitsService charge If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment 

created 2 hours ago
London , London
permanent, full-time
£50,000 - £55,000 per annum

Job Title: Events Operations Manager – Luxury Hotel Salary: Up to 55,000 Location: LondonMy client... Job Title: Events Operations Manager – Luxury Hotel Salary: Up to 55,000 Location: LondonMy client is looking for an experienced Events Operations Manager to join a luxury lifestyle hotel in the heart of London. This is a hands-on operational role overseeing group bookings, private events, corporate functions and brand activations, taking each event from confirmation through to delivery. You’ll work closely with F&B, Sales, Security and wider hotel teams to ensure every event runs seamlessly.What You’ll Do Lead the planning and operational delivery of events across the hotelCreate detailed event plans, run sheets, floorplans and team briefsCoordinate F&B, Security, Sales and wider hotel teamsManage staffing, set-up, live event delivery and breakdownAct as the key operational contact on event daysEnsure all events meet licensing, Health & Safety and compliance requirementsManage VIP, corporate and high-profile eventsReview events and drive continuous operational improvements What You’ll Bring 3–5+ years’ experience in Events Operations within a luxury hotel, lifestyle venue or high-volume hospitality environmentProven experience managing complex events and multiple departmentsStrong understanding of luxury hospitality and event operationsPersonal Licence holderGood knowledge of UK licensing, Health & Safety and complianceExcellent organisational and planning skillsConfident, hands-on leader who stays calm under pressureStrong communication and problem-solving skillsFlexibility to work evenings, weekends and public holidays when required What’s on Offer £50,000–£55,000 salaryMeals on dutyUniformProfessional development opportunities If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment 

created 2 hours ago
London
permanent, full-time
£38,000 - £42,000 per annum

Job Title: Spa Manager – Luxury Residences Salary: Depending on ExperienceLocation: Central LondonWe... Job Title: Spa Manager – Luxury Residences Salary: Depending on ExperienceLocation: Central LondonWe’re looking for a polished and passionate Spa Manager to oversee the day-to-day running of an exclusive luxury residential development in London. This is a hands-on role where you’ll lead a dedicated team, ensure 5-star service for residents, and maintain the highest standards across all clubhouse facilities.What you’ll be doing: Lead and inspire a small team, delivering world-class hospitalityOversee operations across spa, pool, fitness & lounge areasOversee training, and performance standardsEnsure immaculate presentation, safety & compliance at all timesBuild strong relationships with residents, delivering a warm and personalised service What we’re looking for: Experience in luxury hospitality, spa, wellness, or private members clubsA strong leader with excellent communication & organisational skillsHighly service-driven with a passion for excellenceFlexible, polished, and professional in every detail What’s in it for you: Competitive salary & benefitsWork in a stunning luxury residential environment If you’re a hands-on leader with a passion for 5-star hospitality, apply today and bring your expertise to one of London’s most prestigious residences.If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.com

created 2 hours ago
updated 2 hours ago
London , London
permanent, full-time
£50,000 - £60,000 per annum

Event Operations Manager – Luxury Lifestyle Hotel, London Salary: NegotiableWe are delighted to be p... Event Operations Manager – Luxury Lifestyle Hotel, London Salary: NegotiableWe are delighted to be partnering with an exceptional luxury lifestyle hotel in London, seeking an experienced and passionate Events Operations Manager to join their dynamic team.This is an exciting opportunity to become part of a vibrant, design-led hospitality environment where events, entertainment and guest experiences are at the heart of the offering. The successful candidate will play a key role in delivering exceptional events across the hotel, ensuring every detail is flawlessly executed and aligned with the brand’s luxury standards.Reporting into the senior Food & Beverage leadership team, the Events Operations Manager will oversee the end-to-end delivery of a diverse range of events, from intimate private celebrations and corporate gatherings to high-profile lifestyle experiences. Working closely with F&B, wellness, guest experience and wider hotel teams, you will ensure seamless coordination, operational excellence and memorable guest experiences. Responsibilities: Lead the planning, coordination and execution of all events across the hotel.Translate event briefs into detailed operational plans, timelines and team briefings.Work collaboratively with internal departments and external partners to deliver exceptional experiences.Oversee event set-up, live operations and post-event reviews.Act as the key operational point of contact during events, ensuring service standards and guest expectations are exceeded.Support the development of event processes, standards and best practices.Ensure all events operate safely, efficiently and in line with licensing, compliance and brand requirements.Coach and support teams to deliver outstanding service and attention to detail. Requirements: Previous experience managing events operations within a luxury hotel, lifestyle venue, restaurant group or premium hospitality environment.Strong understanding of delivering high-end guest experiences and complex live events.Highly organised with excellent attention to detail and the ability to manage multiple priorities.A confident leader who can inspire teams and remain calm under pressure.Commercially aware with a passion for creating memorable experiences.Excellent communication skills with the ability to build strong relationships across all levels.

created 2 hours ago
London , London
permanent, full-time
£180,000 - £200,000 per annum

An exceptional opportunity has arisen for an outstanding Chief Marketing Officer to join a globally... An exceptional opportunity has arisen for an outstanding Chief Marketing Officer to join a globally recognised hospitality group during a period of significant growth.With a portfolio of highly regarded brands operating across multiple markets, this organisation is seeking a commercially minded and brand driven marketing leader who can balance strategic vision with operational execution. This is a rare chance to influence the future direction of an internationally respected business while playing a pivotal role at executive board level.Reporting directly to the CEO and sitting on the Executive Leadership Team, the successful candidate will lead the global marketing agenda, driving brand strength, customer engagement, revenue growth and market expansion.The OpportunityAs Chief Marketing Officer, you will be responsible for defining and executing the global marketing strategy across a diverse portfolio. Leading a multi-disciplinary team spanning brand, digital, CRM, social media, communications and PR, you will ensure that every customer touchpoint delivers both brand excellence and commercial impact.Working closely with senior stakeholders across operations, commercial and executive functions, you will create integrated marketing strategies that support business performance, customer loyalty and long term growth.Key Responsibilities Develop and deliver a world class marketing strategy aligned with business objectives and growth ambitionsOwn and evolve the group's brand architecture and identity, ensuring each brand maintains a clear, differentiated market position while strengthening overall brand equity across the portfolioLead and inspire high performing teams across brand, digital marketing, CRM, communications, PR, social media and contentDrive brand innovation and evolution, identifying opportunities to keep the portfolio relevant and competitiveManage substantial marketing investment and budgets, ensuring clear ROI and measurable commercial outcomesLead strategies for new openings, new concepts and international expansion initiativeOversee PR, communications and partnership activity, enhancing brand visibility and reputationCollaborate closely with operational and commercial leadership to support revenue growth and trading performanceRepresent the organisation externally with media, industry partners and key stakeholdersUtilise customer insights, market intelligence and emerging trends to enhance the overall guest experience Experience: Proven experience as a Chief Marketing Officer, Group Marketing Director or equivalent executive level marketing leaderStrong background within hospitality, food & beverage, lifestyle, or consumer led businessesDemonstrated success in brand building, customer acquisition and revenue growthExpertise across the full marketing mix including brand strategy, PR and communicationsExceptional leadership capabilities with a track record of building and developing high performing teamsStrong commercial understanding with the ability to translate marketing activity into business performanceStrategic thinker with a hands on approach and excellent execution skillsGenuine passion for hospitality, food, guest experience and consumer brands

created 2 months ago
updated 1 day ago
London , London
permanent, full-time
£50,000 - £60,000 per annum

Sales Manager – Hospitality Group - £60,000Predominantly office-based, with some flexibility to work... Sales Manager – Hospitality Group - £60,000Predominantly office-based, with some flexibility to work from homeWe are currently recruiting for an experienced Sales Manager to join an established hospitality business based in London. This is an exciting opportunity for a commercially driven sales professional with a strong background in corporate sales and relationship management. The successful candidate will be responsible for developing new business, managing key corporate relationships and driving revenue growth. As Sales Manager, you will play a key role in growing the corporate client base and developing long-term commercial relationships.Key Responsibilities: Identify and pursue new corporate business opportunitiesBuild and maintain strong, long-term relationships with corporate clientsManage and grow a portfolio of existing corporate accountsIdentify opportunities to increase revenue through existing relationshipsConduct meetings, presentations and sales pitches with prospective clientsDevelop a strong pipeline of new business and consistently follow up on opportunitiesWork closely with internal teams to ensure an excellent client experienceMonitor market trends, competitor activity and opportunities within the hospitality sectorAchieve agreed sales targets and commercial objectivesMaintain accurate records of sales activity, pipeline and client relationships About You: Proven experience in a sales or business development roleIdeally, experience within hospitality, events, venues, leisure or a related industryStrong experience selling to corporate clientsExcellent relationship-building and communication skillsExperience managing and developing key accountsStrong negotiation and influencing skillsA proactive and target-driven approachExcellent organisation and time managementConfidence dealing with senior stakeholders and decision-makers

created 1 week ago
updated 1 day ago
London , London
permanent, full-time
£0 per annum

Business Development and Partnerships Lead Live Entertainment & TicketingLondon, hybridCompetiti... Business Development and Partnerships Lead Live Entertainment & TicketingLondon, hybridCompetitive Salary + BenefitsAre you a commercially driven Business Development Manager who knows how to open doors, build relationships and turn opportunities into long term partnerships? We’re recruiting for an ambitious and energetic Business Development and Partnerships Lead to join a growing organisation within the live entertainment and ticketing sector.This is an exciting opportunity to play a key role in expanding an external client portfolio, developing new commercial relationships and increasing the organisation’s presence across the industry. You will be engaging with everyone from venue managers and producers through to founders, commercial directors and senior executives, so we’re looking for someone who is confident building credibility at all levels. If you have a background or strong interest in theatre, live events, immersive experiences, attractions or hospitality, this could be a fantastic next move.The role: You will take ownership of generating, developing and converting new business opportunities, building a healthy and sustainable pipeline that supports long-term growthIdentifying and generating new business opportunities across the live entertainment and experience sectorsBuilding and nurturing a strong pipeline of qualified prospectsDeveloping relationships with key decision-makers and industry stakeholdersUnderstanding prospective clients’ needs and identifying commercially valuable solutionsCreating opportunities through networking, outreach, introductions and industry engagementPresenting confidently to both operational and senior-level stakeholdersManaging opportunities throughout the sales process, from initial conversation through to conversionDeveloping long-term client relationships that support sustainable commercial growth Experience: Proven experience in business development, sales or commercial partnerships.A track record of generating, developing and converting new business opportunitiesExcellent communication, presentation and relationship-building skillsThe confidence to engage and influence stakeholders at all levelsStrong commercial awareness and attention to detailA proactive and organised approach with excellent follow-throughThe resilience, motivation and tenacity to deliver against commercial objectives Desirable Experience: Experience within ticketing, theatre, live events, attractions, hospitality or experiential businesses would be highly advantageousAn existing industry network would be beneficial, alongside exposure to ticketing technology, CRM platforms, audience development, immersive experiences or venue operations

created 3 days ago
updated 1 day ago
London , London
permanent, full-time
£0 per annum

Technology Director - Multi-Site HospitalityLondon, Hybrid Competitive Salary + BenefitsWe’re partne... Technology Director - Multi-Site HospitalityLondon, Hybrid Competitive Salary + BenefitsWe’re partnering with a high growth, multi-site hospitality business to appoint a Director of Technology at an exciting point in its journey. With a sizeable UK estate and international expansion on the horizon, this is a high impact role with real ownership and influence. You will take the lead on the technology strategy and ensure the business has the systems, infrastructure and capabilities needed to support its next phase of growth.The role: Technology strategy and transformation, developing and delivering a multi-year roadmapMulti-site technology, overseeing POS, networks, infrastructure, cloud and operational systemsGrowth and international expansion, creating scalable technology solutions for new openings and new marketsCybersecurity and resilience, leading security, compliance, governance and business continuityCommercial and suppliers, owning technology budgets, MSPs, vendors and investment decisionsData and AI, partnering with Data and AI teams to enable greater automation, integration and insightLeadership and developing the internal technology team and influencing at executive level Experience: You will already be operating at Head of IT, Head of Technology, Technology Director or similar level, ideally within hospitality, retail, leisure or another complex multi-site environmentYou will bring strong experience across technology transformation, infrastructure, POS/operational systems, cybersecurity and supplier management, alongside the commercial ability to own significant budgets and investment decisionsExperience supporting international growth, particularly within the US, would be a major advantage, as would exposure to CRM, loyalty, data and AI This is a fantastic opportunity for someone who wants to shape the technology direction of an ambitious business, rather than simply maintain what’s already there.

created 3 days ago
updated 1 day ago
London , London
permanent, full-time
£60,000 - £70,000 per annum

Business Development Manager Live Entertainment London £60,000-£70,000We’re looking for a driven and... Business Development Manager Live Entertainment London £60,000-£70,000We’re looking for a driven and commercially minded Business Development Manager to join a growing ticketing business within the live entertainment sector.This is a fantastic opportunity for a natural new business hunter who loves opening doors, building relationships and turning opportunities into long-term commercial partnerships.You will take ownership of building a strong pipeline of new business, generating qualified leads and developing relationships across theatre, live entertainment, immersive experiences, attractions, events and hospitality. You will be confident speaking with stakeholders at all levels - from venue managers and producers through to founders, Commercial Directors and senior executives and will play a key role in growing the external client portfolio.The Role Build and manage a strong pipeline of new business opportunitiesIdentify, approach and engage prospective clients across the live entertainment sectorGenerate qualified leads and convert opportunities into long term commercial partnershipsBuild relationships with venues, producers, attractions, experience led businesses and other potential partnersDeliver pitches and presentations to both operational and senior level decision makersUnderstand prospective clients commercial needs and develop the right solutionsRepresent the business at industry events and build a strong network within the sectorTake ownership of opportunities from initial conversation through to conversion Experience Experience within business development, sales or commercial partnershipsA proven track record of generating and developing new business opportunitiesCommercially driven, proactive and confident opening doorsStrong relationship-building, communication and presentation skillsComfortable influencing and engaging with senior decision-makersHighly organised with strong follow throughResilient, motivated and comfortable working towards commercial objectivesA natural relationship builder who listens to clients and understands their needs Experience within ticketing, theatre, live events, attractions, hospitality or experiential businesses would be a real advantage, as would an existing industry network.This is a brilliant opportunity for someone who is energetic, ambitious and commercially focused and wants to play a key role in the growth of a business at the heart of live entertainment.

created 5 days ago
updated 1 day ago
London , London
permanent, full-time
£90,000 per annum

Chief of Staff – People, Recruitment & OperationsBuild the people engine. Unlock the growth. The... Chief of Staff – People, Recruitment & OperationsBuild the people engine. Unlock the growth. Then help scale the businessLondonUp to 90,000Our client is entering an ambition us phase of growth, and they are looking for a Chief of Staff - People, Recruitment & Operations to build the operational foundations that will make that growth possible.This isn't a traditional HR leadership role. It starts with people and recruitment, but the opportunity is much bigger: build the people machine first, then grow into the operational number two for the group.The role: Define every role from the centre floor upwards what the role exists to achieve, how success is measured, and then how it translates into a clear job descriptionBuild an end-to-end recruitment engine covering attraction, selection and onboarding with a particular focus on making better hiring decisions and ensuring great people stayBring HR and Operations together under one clear, practical frameworkTake ownership of workforce planning and manage salary costs carefully as the organisation growsMentor and develop our existing Talent function, raising capability rather than simply replacing what already existsBuild the processes, standards and accountability needed to create a consistent employee experience across the business Experience: You will be someone who combines People expertise with an operator's mindsetStrong experience in hospitality, leisure and lifestyle services You understand recruitment, talent and HR but you're equally comfortable talking about performance, processes, costs, facilities and what is actually happening on the groundYou build rather than maintain. You simplify rather than add bureaucracy. And you're comfortable being measured by outcomes rather than activity This is an opportunity to build the people infrastructure behind an ambitious growth story and then help lead the operation that growth creates

created 3 days ago
updated 1 day ago
London , London
permanent, full-time
£70,000 per annum

Head of Digital Transformation & InnovationLocation: London (Hybrid with regular site visits)Sal... Head of Digital Transformation & InnovationLocation: London (Hybrid with regular site visits)Salary: Up to £70,000 + Bonus + Excellent BenefitsA fantastic opportunity has arisen for an experienced digital leader to join a fast growing, experience led hospitality business in a newly created senior leadership role.We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This is a unique opportunity to sit at the heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio.The RoleYou will take ownership of the organisation's digital ecosystem, customer loyalty programme, CRM strategy and marketing technology, while identifying opportunities to leverage AI, automation and data to improve the guest experience and drive commercial results. You also play a key role in new venue openings, innovation projects and the development of future digital products, ensuring the business remains at the forefront of hospitality innovation.Key Responsibilities Develop and deliver the digital transformation and innovation strategyLead the digital guest experience across multiple customer touchpointsOwn the CRM and loyalty strategy, driving customer acquisition, engagement and retentionIdentify opportunities to improve performance through AI, automation and emerging technologiesLead digital innovation projects from concept through to implementationOptimise marketing technology, customer data and digital platformsWork closely with Operations, Sales and Marketing to improve commercial performanceBuild strong relationships with external technology partners and agenciesMonitor digital performance, customer insights and KPIs to inform business decisionsPresent recommendations and innovation strategies to senior stakeholders Experience Proven experience in a senior digital, CRM, loyalty, customer experience or innovation roleExperience within hospitality, leisure, retail or another consumer-facing multi-site businessStrong knowledge of CRM, customer lifecycle marketing and loyalty programmesExperience leading digital transformation or business improvement projectsA passion for technology, AI, digital innovation and emerging consumer trendsStrong commercial acumen with the ability to use customer insight and data to drive decisionsExcellent stakeholder management skills with experience influencing senior leadersExperience managing agencies, suppliers and cross functional projects

created 2 weeks ago
updated 2 days ago
Manchester , Lancashire
permanent, full-time
£90,000 per annum

Brand & Marketing DirectorLocation: Manchester Salary: £90,000 plus package Our client is an amb... Brand & Marketing DirectorLocation: Manchester Salary: £90,000 plus package Our client is an ambitious, experience-led hospitality group operating a portfolio of distinctive venues across the North of England. Each venue has its own identity, loyal following and unique proposition, united by a commitment to creating exceptional guest experiences.As they continue to grow, they are looking for an experienced Brand & Marketing Director to lead the marketing function, strengthen brands and drive commercial performance across the portfolio.The role:This is a hands on leadership role responsible for marketing and brand strategy across multiple hospitality concepts. You will lead a growing in house team, drive footfall across key trading sessions, oversee the events calendar and ensure brand standards remain consistently high across every venue. Working closely with the board and senior leadership team, you will also play a key role in new venue launches and the continued growth of the business.Key Responsibilities: Lead marketing and brand strategy across a portfolio of distinct hospitality brandsManage, develop and grow the in house marketing teamDrive footfall through campaigns supporting core trading and eventsMaintain high brand standards across all digital and in-venue touchpointsLead marketing for new venue openings from concept to launchManage PR agencies, media partners and external suppliersSupport reservations and sales with campaigns and marketing collateralEnsure marketing systems, processes and reporting are effective and scalableWork closely with Operations, Sales and the Board to deliver commercial objectives Essential Experience: Director level marketing leadership within a multi-site hospitality businessExperience managing multiple distinct brands under one groupProven success building and developing marketing teamsStrong track record driving both core trading and events marketingExperience maintaining brand standards across multiple conceptsExcellent stakeholder management and leadership skills with a commercially focused approach This is an opportunity to shape the future of a growing hospitality group, influence strategy at board level, lead exciting new venue launches and make a genuine commercial impact.

created 4 weeks ago
updated 2 days ago