Explore COREcruitment jobs in the UK

Territory Manager – South EastLocation: South East EnglandSalary: £40,000 - £45,000Employment type:... Territory Manager – South EastLocation: South East EnglandSalary: £40,000 - £45,000Employment type: Permanent We are recruiting for an experienced Territory Manager to join a well-established UK commercial landscaping and grounds-maintenance business. This is a senior operational role responsible for managing a substantial portfolio of blue-chip contracts and leading multiple grounds-maintenance teams across the South East. Key responsibilities Manage a team of direct and subcontracted grounds-maintenance teams.Oversee the delivery of multi million contracts.Lead, motivate and develop mobile operational teams.Manage subcontractor performance and ensure agreed standards are maintained.Build strong relationships with blue-chip clients and site contacts.Ensure services are delivered safely, efficiently and in line with contract requirements.Monitor quality, productivity, performance and customer satisfaction.Support workforce planning, resource allocation and operational problem-solving.Review budgets, costs, contract performance and potential additional works.Identify service issues and implement effective corrective action.Work closely with the Head of South and wider operational and commercial teams.Ensure compliance with company health-and-safety and operational procedures.  About youYou will ideally have management experience within one of the following sectors: Commercial grounds maintenance.Landscaping or horticulture.Arboriculture or external services.Facilities management or soft services.Highways, highways maintenance or another mobile field-service environment.  You should also have: Experience managing multiple teams across a large geographical area.Experience managing both employed staff and subcontractors.Strong client-management and communication skills.Good commercial awareness and an understanding of contract performance.Excellent organisation and planning ability.A practical and proactive approach to operational management.The confidence to manage performance and resolve customer issues.A full UK driving licence and the flexibility to travel throughout the territory.  

Head of Operations – Established Branded Restaurant GroupLocation: London with National Travel Salar... Head of Operations – Established Branded Restaurant GroupLocation: London with National Travel Salary: Up to £120,000We are working with a large, established restaurant group looking for a Head of Operations to lead performance across a significant national estate.This is a hands-on senior operations role, leading a team of experienced Area / Operations Managers and working closely with the Operations Director to make sure restaurants are performing consistently across people, standards, sales and profitability.There is change happening across the business, so they need someone who can bring energy, clarity and consistency to the operation – getting close to the restaurants, supporting the senior team and making sure plans actually land at site level.The Role: Lead and develop a team of Area ManagersTake ownership of operational performance across a large restaurant estateDrive sales, labour, margin and overall restaurant profitabilityImprove consistency across service, standards and guest experienceSpend significant time in the restaurants, understanding individual site performanceCoach and challenge operational leaders to improve performanceWork closely with People, Finance, Marketing and Property teamsSupport new initiatives, openings and changes across the estateEnsure clear communication between restaurants and the wider business The Person: Head of Operations or established senior multi-site restaurant experienceExperience overseeing a sizeable portfolio of restaurantsStrong track record of leading Area / Operations ManagersCommercially strong and confident across restaurant P&LsVery comfortable getting into the detail of individual site performanceStrong people leader who can coach, challenge and develop teamsComfortable within a large, fast-moving restaurant businessVisible, straightforward and operationally focused Get in touch – kate@corecruitment.com

Assistant General Manager – Exciting Pub Group – Rickmansworth- £40,000We’re looking for a motivated... Assistant General Manager – Exciting Pub Group – Rickmansworth- £40,000We’re looking for a motivated and hands-on Assistant Manager to join our hospitality team. This is a fantastic chance to step into a leadership role where you’ll support day-to-day operations, guide a passionate team, and help deliver memorable guest experiences.Whether overseeing busy food and beverage service, managing bookings, or supporting staff development, you’ll play a key role in keeping everything running smoothly. If you’re ready to take the next step in your career, this role offers both challenge and reward in equal measure.What You’ll Do Support the General Manager with daily operations across food and beverageOversee service standards, ensuring every guest enjoys a welcoming and consistent experience.Assist with rota planning, shift scheduling, and stock management.Help manage bookings, payments, and coordination with other teams.Train, coach, and support team members to deliver excellent service.Step in for the General Manager when required, ensuring smooth running of operations.Maintain high standards of cleanliness, safety, and compliance always. What We’re Looking For Previous experience in a supervisory or management role within hospitality.A people-first mindset with the ability to inspire and motivate a team.Strong organisational and communication skills.A hands-on approach and willingness to get involved in all aspects of the business.Passion for hospitality and creating memorable guest experiences. Why Apply Opportunity to develop your leadership skills and progress in your hospitality career.A varied role where no two days are the same.Be part of a supportive and welcoming team.

General Manager – Irish Pubs - Relocate to Prague £35,000–£46,000 NET per annum + Relocation Packag... General Manager – Irish Pubs - Relocate to Prague £35,000–£46,000 NET per annum + Relocation PackageWe are recruiting two experienced General Managers for a successful independent hospitality group operating five high-volume venues in central Prague.These are lively, personality-led businesses built around live sport, music, entertainment and brilliant customer service, attracting tourists, students and the city’s thriving expat community.The opportunities: High-volume late-night venue taking approximately 142,000 per week, with a team of 50Busy central pub taking approximately £46,000 per week, with a team of 22 and genuine potential to grow its food and late-night tradeSalaries of €35,000–€46,000 net per annum, depending on the role and experience We are looking for confident, energetic operators with experience managing high-volume, wet-led pubs, bars or late-night venues. You must be commercially sharp, an excellent team leader and passionate about live music, sport, entertainment and creating memorable guest experiences.Relocation support includes: Relocation costs coveredFull support with finding a flatYour first three months’ rent paid This is an exciting opportunity to relocate to one of Europe’s most vibrant cities and take ownership of a substantial, fast-paced hospitality business with real growth potential.Interested? Send me your CV for a confidential conversation.

General Manager – Irish Pubs - Relocate to Prague £35,000–£46,000 NET per annum + Relocation Packag... General Manager – Irish Pubs - Relocate to Prague £35,000–£46,000 NET per annum + Relocation PackageWe are recruiting two experienced General Managers for a successful independent hospitality group operating five high-volume venues in central Prague.These are lively, personality-led businesses built around live sport, music, entertainment and brilliant customer service, attracting tourists, students and the city’s thriving expat community.The opportunities: High-volume late-night venue taking approximately 142,000 per week, with a team of 50Busy central pub taking approximately £46,000 per week, with a team of 22 and genuine potential to grow its food and late-night tradeSalaries of €35,000–€46,000 net per annum, depending on the role and experience We are looking for confident, energetic operators with experience managing high-volume, wet-led pubs, bars or late-night venues. You must be commercially sharp, an excellent team leader and passionate about live music, sport, entertainment and creating memorable guest experiences.Relocation support includes: Relocation costs coveredFull support with finding a flatYour first three months’ rent paid This is an exciting opportunity to relocate to one of Europe’s most vibrant cities and take ownership of a substantial, fast-paced hospitality business with real growth potential.Interested? Send me your CV for a confidential conversation.

General Manager – Stunning Food Led Pub – Southwest London – Up to £65,000Operating several amazing... General Manager – Stunning Food Led Pub – Southwest London – Up to £65,000Operating several amazing venues and counting, my client is London’s most acclaimed pub group serving fantastic food and drink in stylish surroundings.People are at the heart of everything my client does, making their company a great place to work. From opportunities in training and development to great benefits you will feel that you truly belong.WHAT'S YOUR ROLE?This site has a little bit of everything over a number of floors. Your job will be to manage the team and all the different revenue streams to optimise profit and give the best customer experience possiblePerks and benefits for General Manager: Fantastic company discountsLeading bonus packagesStaff discounts across nationwide venuesHoliday packages and sick payProgression, development, and training plans Monthly company event schedule! WHO ARE YOU?You are looking for new experiences meeting new friends along the way. You are willing to learn and love the challenge of something new and exciting. You are willing to work hard in a fast-paced, environment and be the best version of yourself.You are a people person who loves having fun and you understand that this job is the start of your journey wherever that may take you!General Manager – Stunning Food Led Pub – Southwest London – Up to £65,000If you are keen to discuss the details further, please apply today or send your cv to james@corecruitment.comor call 020747902666If you are keen to discuss the details further, please apply today or send your cv to James at Corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia.To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you.Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Sales & Events Manager – New Hospitality Events Venue Salary: Up to £55,000 + Uncapped Commissi... Sales & Events Manager – New Hospitality Events Venue Salary: Up to £55,000 + Uncapped CommissionThe Role:We are working with an exciting new hospitality brand coming to the UK, looking to make a real impact in London. They are looking for a driven and commercially minded Sales & Events Manager who can help shape the commercial future of a brand-new venue from day one. This is a hands-on role focused on corporate sales, memberships, sponsorships and strategic partnerships. We are looking for someone who thrives on targets, enjoys building relationships and is motivated by generating revenue and new business.Key Focus Areas: Corporate Sales: Build a pipeline from zero, targeting corporates, embassies, universities, NGOs, event planners and luxury brands across conferences, launches, dinners and private celebrations.Founding Memberships: Lead the launch campaign across Business, Creative, Film, Networking and Wine & Culture.Business Development: Build and maintain relationships with FTSE companies, SMEs, Chambers of Commerce, embassy trade offices and industry associations.Events & Restaurant Growth: Support the development of 150–200 events per year, while driving restaurant covers through corporate lunches, private dining and networking events. Essential Experience: 5+ years' experience in B2B sales, corporate partnerships, hospitality, venue sales or business development.A proven and demonstrable track record of exceeding sales targets.An established corporate network within London.Excellent negotiation, presentation and relationship-building skills.A self-starter with a strong instinct for generating new business independently.Strong commercial awareness with the ability to identify and convert new revenue opportunities. If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666

Head of Marketing – Premium Multi-Site Hospitality Group – Up to £65,000+Bonus Kent | Head Office /... Head of Marketing – Premium Multi-Site Hospitality Group – Up to £65,000+Bonus Kent | Head Office / Multi-SiteWe’re working with a quality, premium multi-site hospitality group that is looking for a talented and hands-on Head of Marketing to join their growing team. This is an exciting opportunity for a commercially minded marketer who can take the marketing strategy and turn it into action across a growing portfolio of venues.Reporting to the Sales & Marketing Director, you’ll lead the day-to-day marketing activity across the group, manage a small team and work closely with individual sites to ensure each venue is maximising its marketing potential. We’re looking for someone who is hands-on, commercially focused and genuinely enjoys execution, someone who can develop the plan but is equally happy getting stuck into the detail and making things happen.The Role: Lead and execute the marketing strategy across a multi-site hospitality group.Manage and develop a small marketing team.Work closely with individual venues to deliver local and group-wide campaigns.Drive brand awareness, footfall, bookings, revenue and customer engagement.Oversee social media, content, CRM, email marketing, digital campaigns and promotions.Develop creative campaigns that bring the individual venues and their brands to life.Work closely with the Sales & Marketing Director and senior leadership team.Track campaign performance and use data to continually improve results.Support events, new openings and key commercial initiatives across the group. About You: Hands-on and highly execution-focused.Commercially minded with a strong understanding of customer behaviour.Creative, energetic and full of ideas.Comfortable working across multiple sites, brands and campaigns.Able to balance strategic thinking with getting into the detail.Highly organised and able to manage competing priorities.A strong communicator who can build relationships with venue and senior management teams. If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666

National Account Manager (Convenience / Wholesale) – Established Soft Drinks – London / South – Up t... National Account Manager (Convenience / Wholesale) – Established Soft Drinks – London / South – Up to £65,000 plus package    This company an established soft drinks business in the UK, with a range of phenomenal products and listings across all of the key grocery accounts. The business has seen significant success in the past few years and is looking to grow across multiple channels.The National Account Manager will fundamentally drive the Out of Home side of the business – building the product range into Convenience and Wholesale. The National Account Manager will need to build on a pipeline of prospective stockers, work alongside buyers and build the wholesale channel for the business.This is one of those roles that you will go out and win, drive business forward and get involved in all aspects of the business. This challenger brand has big aspirations, and YOU can be at the forefront of this!The National Account Manager Responsibilities Proactively identify, target, and secure new national and regional convenience opportunities.Leverage your existing black book of contacts to open doors and accelerate growthLead negotiations and onboarding of new customers Own and develop a portfolio of national and strategic accountsBuild strong, long-term relationships with buyers, operators, and key stakeholdersDeliver joint business plans that drive volume, value, and brand visibility Full P&L responsibility for your accountsLead pricing, margins, promotions, and contract negotiationsForecast accurately and manage budgets in line with business targetsWork cross-functionally with marketing, supply chain, and finance to deliver commercial plans Identify channel trends, gaps, and growth opportunities within foodserviceAct as the voice of the customer internally, helping shape range, activation, and innovation The ideal National Account Manager  Candidate: Demonstrable experience as a National Account Manager (or equivalent) within wholesale and convenience.A strong black book of relevant contacts across operators, contract caterers, and/or distributorsProven success in new business wins as well as growing established accountsSolid commercial and financial acumen, including pricing and margin managementExcellent negotiation, relationship-building, and influencing skillsA proactive, entrepreneurial mindset with a results-driven approach If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Senior National Account Manager – Food & Beverage Business – London – Up to £70,000 plus package... Senior National Account Manager – Food & Beverage Business – London – Up to £70,000 plus package I am very excited to be partnered with one of the leading Food and Beverage businesses in the UK currently. This business has a strong track record in growth, development and brand management.  We are looking for an experienced and commercially minded Senior National Account Manager who has experience working closely with the UK’s leading retail accounts. This role will focus on developing relationships, managing new business and growing the brands portfolio through their white label production.The Senior National Account Manager will be responsible for developing and delivering the commercial strategy for the white-label side of the business, balancing multiple projects and customer requirements in a fast-paced environment.What You’ll Get Competitive salary, share scheme and travel allowanceFun, dynamic and supportive working cultureChance to shape and lead the full channel with a category defining brand. Senior National Account Manager role includes: Managing and developing relationships with key grocery and retail customers.Leading multiple customer projects from initial concept through to launch and beyond.Developing and implementing year-long customer and range plans to maximise growth opportunities.Identifying and winning new business across the white-label channel.Negotiating commercial agreements and managing customer expectations.Working cross-functionally with internal teams to ensure projects are delivered on time, to specification and commercially successfully.Driving growth across existing ranges through innovation, range development and commercial opportunities.Identifying market and customer trends and translating these into actionable opportunities.Owning commercial performance, profitability and growth across your customer portfolio.Acting as a key point of contact between the business and senior customer stakeholders. The ideal Senior National Account Manager candidate: Experience in a National Account Management role within FMCG, ideally drinks, food or a related consumer goods environment.Experience working with major grocery or retail customers.A strong understanding of white-label/private-label or customer-specific product development.Proven experience of winning new business and developing existing accounts.Strong commercial and negotiation skills.Excellent project management and organisational ability.The confidence to build relationships with stakeholders at all levels.A proactive, entrepreneurial approach with a genuine desire to identify and deliver growth. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

National Account Manager (Foodservice) – Growing Drinks Brand – £65,000 plus package  –  London  / S... National Account Manager (Foodservice) – Growing Drinks Brand – £65,000 plus package  –  London  / South This company is a growing drinks business in the UK, with a range of phenomenal products and listings across all of the key grocery accounts. The business has seen significant success in the past few years and is looking to grow across multiple channels.The National Account Manager will fundamentally drive the Out of Home side of the business – building the product range into Foodservice and OOH accounts (primarily across Brakes, Bidfood, Compass, Bestway and Aramark). The National Account Manager will need to build on a pipeline of prospective stockers, work alongside buyers and build the wholesale channel for the business.This is one of those roles that you will go out and win, drive business forward and get involved in all aspects of the business. This challenger brand has big aspirations, and YOU can be at the forefront of this!The National Account Manager Responsibilities Proactively identify, target, and secure new national and regional foodservice opportunitiesLeverage your existing black book of contacts to open doors and accelerate growthLead negotiations and onboarding of new customers Own and develop a portfolio of national and strategic accountsBuild strong, long-term relationships with buyers, operators, and key stakeholdersDeliver joint business plans that drive volume, value, and brand visibility Full P&L responsibility for your accountsLead pricing, margins, promotions, and contract negotiationsForecast accurately and manage budgets in line with business targetsWork cross-functionally with marketing, supply chain, and finance to deliver commercial plans Identify channel trends, gaps, and growth opportunities within foodserviceAct as the voice of the customer internally, helping shape range, activation, and innovation The ideal National Account Manager Candidate: Demonstrable experience as a National Account Manager (or equivalent) within foodservice / contract cateringA strong black book of relevant contacts across operators, contract caterers, and/or distributorsProven success in new business wins as well as growing established accountsSolid commercial and financial acumen, including pricing and margin managementExcellent negotiation, relationship-building, and influencing skillsA proactive, entrepreneurial mindset with a results-driven approach If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Customer Service Manager – Drinks FMCG Business – Southwest London – Up to £40,000 plus package This... Customer Service Manager – Drinks FMCG Business – Southwest London – Up to £40,000 plus package This is a rare chance to join one of the leading Drinks FMCG businesses in the country. Our client has partnered exclusively with COREcruitment to grow their customer service team. The business has a range of excellent products, all recognizable and known within both the on & off trade.We are looking for a Customer Service Manager to drive the commercial success of the business. The Customer Service Manager will be responsible for delivery day-to-day service operations, providing support to suppliers and buyers, managing order processing, driving efficiencies and supporting cross functionally with all areas of the business.  This role will be 5 days per week in the West London office. What this business offers: A competitive salary and performance-based bonuses.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture. Customer Service Manager responsibilities include: Process all customer orders, track status, complete ASN’s and managing shipping and invoicing.Manage customer service operations, resolving escalations and ensuring timely, accurate support for all B2B and D2C customers. Supporting with service updates.Monitor key metrics and data, including service levels, response times, customer satisfaction and process performance.Gather customer insights and feedback, using this information to improve processes, products, and overall customer experience.Drive continuous improvement, identifying opportunities to streamline workflows, reduce friction, and enhance support tools.Collaborate cross-functionally with commercial, operations, supply chain and marketing teams to ensure alignment and service excellence. The Ideal Customer Service Manager candidate: Proven experience in a customer service role, ideally in FMCG, drinks, hospitality or B2B environments.Previous experience working with systems such as Business Central (Bevica)Excellent communicator with the ability to influence, problem-solve and collaborate cross-functionally.Data-driven mindset with experience using metrics to improve performance.Passionate about delivering exceptional customer experiences and creating efficient, scalable processes.Highly organised, proactive and comfortable working in a fast-moving growth business. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

General Manager, cool bar/venue, Manchester - £70,000 + strong bonusBar experience is needed – Stabl... General Manager, cool bar/venue, Manchester - £70,000 + strong bonusBar experience is needed – Stable working business – career development  (NEW SITEC OPENING) Our client is an exciting bar venue based in the UK and expanding with a new site opening in Manchester. They are seeking a General Managers role in one of the new soon to be flagship venues, this site is all about opening this icon new venue, setting the standards that set the course of the company. They are looking to appoint a General Manager for their Manchester site. This role would have responsibility for the standards, service delivery, retail concepts and health safety – All that jazz, service amazing drink and great food in a relaxed environment General Managers and the management team will recruit, mentor, and manage the team, developing and growing them in site for development. You will also be instrumental in growing the sales and revenue; you will devise and deliver local sales and marketing campaigns to complement the group sales strategy and continue outreach activity when the site is open. LOADS of events in this venue, which makes its an all-year-round busy operation.To be considered for the General Manager post you will have at least 3-years management experience within the bar/pub and food sector at General Manager level; Experience of driving sales activity through the planning and implementation of lead generation campaigns would be hugely beneficial, particularly within the local area. You will certainly be passionate about the food and drinks sector. You will be the type of manager who enjoys leading from the front and engaging with your team and the customers, not a back-office manager so an outgoing disposition is essential.Interested in this challenge - send your CV to Stuart Hills or call Stuart on 0207 790 2666 Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn, Google+ and Pinterest.  

IT Manager Hospitality LondonUp to £55,000We’re recruiting for a hands on IT Manager to join an esta... IT Manager Hospitality LondonUp to £55,000We’re recruiting for a hands on IT Manager to join an established and growing multi-site hospitality business in London. Reporting into the MD, this is a broad role with ownership of the day to day IT function across the head office and operational sites. You will be the go to person for IT, supporting users while also taking responsibility for infrastructure, security, hardware, Microsoft 365 and technology projects. It’s a great opportunity for someone who enjoys being hands on but also wants the autonomy to improve systems, processes and the wider IT setup of a growing business.The role Take ownership of IT support across head office and multiple sites, managing hardware, Microsoft 365, AV, CCTV and 1st/2nd line supportManage IT infrastructure, network and cyber security, including backups, disaster recovery and business continuity planningLead on new technology and system implementations, supporting upgrades, new site openings, software solutions and third-party IT providersManage IT budgets, suppliers, licences and assets, while supporting GDPR, data protection and web domain security Experience: Previous experience in an IT Manager, IT Support Manager or similar hands on technology roleStrong knowledge of Microsoft 365 and IT infrastructureComfortable providing both 1st and 2nd line supportGood understanding of network security, backups, disaster recovery and business continuityExperience managing IT suppliers, licences and third party support partnersConfident supporting technology projects and new system implementationsHighly organised, solutions-focused and comfortable working autonomouslyExperience within a multi-site hospitality, leisure, retail or consumer business would be a strong advantage This would suit someone who enjoys being the go to IT person within a business, combining day to day problem solving with the opportunity to shape and improve its technology infrastructure.

Chief of Staff – People, Recruitment & OperationsBuild the people engine. Unlock the growth. The... Chief of Staff – People, Recruitment & OperationsBuild the people engine. Unlock the growth. Then help scale the businessLondonUp to 90,000Our client is entering an ambition us phase of growth, and they are looking for a Chief of Staff - People, Recruitment & Operations to build the operational foundations that will make that growth possible.This isn't a traditional HR leadership role. It starts with people and recruitment, but the opportunity is much bigger: build the people machine first, then grow into the operational number two for the group.The role: Define every role from the centre floor upwards what the role exists to achieve, how success is measured, and then how it translates into a clear job descriptionBuild an end-to-end recruitment engine covering attraction, selection and onboarding with a particular focus on making better hiring decisions and ensuring great people stayBring HR and Operations together under one clear, practical frameworkTake ownership of workforce planning and manage salary costs carefully as the organisation growsMentor and develop our existing Talent function, raising capability rather than simply replacing what already existsBuild the processes, standards and accountability needed to create a consistent employee experience across the business Experience: You will be someone who combines People expertise with an operator's mindsetStrong experience in hospitality, leisure and lifestyle services You understand recruitment, talent and HR but you're equally comfortable talking about performance, processes, costs, facilities and what is actually happening on the groundYou build rather than maintain. You simplify rather than add bureaucracy. And you're comfortable being measured by outcomes rather than activity This is an opportunity to build the people infrastructure behind an ambitious growth story and then help lead the operation that growth creates