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We are seeking a dynamic and driven Case Coordinator for our client’s Expert Witness Department. Thi... We are seeking a dynamic and driven Case Coordinator for our client’s Expert Witness Department. This role is currently based remotely, working from home.The role of Case CoordinatorThis role manages and progresses Expert Witness enquiries, acting as the first point of contact for clients and stakeholders. It involves preparing and following up on enquiries and quotations, supporting business development, collaborating with Client Managers, and ensuring accurate, confidential case handling in line with SLAs, deadlines, and service standards.The position of Case Coordinator requires: A high level of autonomyStrong stakeholder managementA proactive approach to securing direct instructionsMaximising incomeSupporting business growthDelivering excellent customer serviceMaintaining confidentiality and compliance Key responsibilities: Act as the first point of contact for Expert Witness enquiries, managing inbound leads across phone, email, and online channels in line with SLAsPrepare, issue, and follow up on quotations and enquiries to secure new instructions and support business growthNegotiate fees, scopes, and delivery deadlines with clients and experts in line with service standards.Work collaboratively with Client Managers to develop new business through proactive follow-up and relationship managementPrepare and manage confidential documentation, ensuring accuracy, professionalism, and compliance.Complete thorough handovers to Client Managers upon instruction, ensuring all case details and documentation are in placeMaintain accurate and up-to-date records across CRM and case management systemsIdentify and escalate risks or concerns to the Line Manager promptlyConsistently meet agreed sales targets, SLAs, and KPIsUndertake general administrative and other reasonable duties as required The rewardsThe role of Case Coordinator is a remote working position and the standard hours of work are 9:00am to 5:00pm, Monday to Friday, with no requirement to work weekends or bank holidays and there is on offer: A salary of £25,750 per annum, depending on experienceBonus StructureAccess to a company pension schemeEnjoy your birthday offMilestone recognition and long-service awardsA confidential 24-hour Employee Assistance Programme to support wellbeing23 days paid holiday, plus all bank holidaysOccasional company social events As a progressive and responsible employer, the Company is committed to supporting a healthy work life balance and promoting employee wellbeing.Qualifications / Experience: Minimum 1 year’s experience in a relevant administrative or professional services roleStrong written and verbal communication skills with excellent attention to detailEducated to A-level standard or equivalentConfident IT user (Microsoft Office / Google Workspace); CRM or case management experience desirableHighly organised with strong time-management and prioritisation skillsProfessional, confident, and client focused with strong interpersonal skillsSelf-motivated, adaptable, and resilient under pressureAble to work independently and as part of a team, using sound judgementDiscreet and professional in handling confidential information Person Specification Strong communication and relationship-building skillsCustomer focused with high service standardsConfident, professional telephone mannerHighly organised with strong attention to detailDiscreet with confidential informationEffective independently and within a teamResilient under pressure, meeting deadlines consistently About the companyOur clients’ values are very important to them and are principles which underpin their business strategy, staff recruitment, client service, communication style and how they treat their network of professional psychologists. How to ApplyPlease note that eRecruitSmart is advertising on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

Our client is seeking skilled and dedicated Arborists to join their growing workforce. If you enjoy... Our client is seeking skilled and dedicated Arborists to join their growing workforce. If you enjoy working outdoors, take pride in maintaining green spaces, and want to play a key role in enhancing the UK’s highway infrastructure, this is the opportunity for you.Join This Expanding Team!Locations: Staffordshire, West Midlands, East Midlands, Yorkshire & Surrounding AreasAbout the roleAs an Arborist, you’ll be responsible for delivering safe and efficient tree work along highways, supporting a high-performing team and ensuring compliance with industry standards. This is a long-term career opportunity with excellent prospects for growth and ongoing training.Key responsibilities: Carry out tree surgery and vegetation management along highwaysPerform climbing operations and aerial rescue in line with safety standardsRemove hazardous trees and maintain visibility for road signageOperate chainsaws and other specialist equipment from rope and harnessSupport Grounds Teams and assist with vegetation clearanceEnsure all work meets health, safety, and environmental requirements Essential skills & qualifications: Climbing Tickets: NPTC CS38 (Climb & Aerial Rescue), CS39 (Chainsaw from Rope & Harness)Aerial Rescue CertificationCSCSIPAF – MEWPs (Mobile Elevated Work Platforms)NPTC Chainsaw: CS30, CS31a, CS31bMEWP Chainsaw: CS47Highways Passport / ROLO (advantageous)Other relevant certifications welcome Preferred experience: Arborist Groundsman – 1 yearTree Surgeon / Climber – 1 year What they offer: Competitive salary: £30,000 – £50,000 per annum (based on experience and qualifications)Minimum 40 hours/weekNight shifts (with night bonus)Full PPE and equipment providedOngoing training and development, including industry certificationsSupportive team culture focused on safety and sustainabilityOpportunities for career progression within a well-established companyGuaranteed time off over Christmas About the CompanyBased in Staffordshire and operating nationwide, our client specialises in highway vegetation management, including precision tree work, large-scale grass cutting, seasonal maintenance, and full vegetation clearance. Most operations (90%) take place at night, with occasional daytime work as required.How to ApplyeRecruitSmart is advertising this role on behalf of the hiring company. By applying, your CV will be reviewed and forwarded to the hiring manager responsible for this vacancy.You must currently reside in and have the right to work in the UK and live within a reasonable commute to the role. Please ensure your CV includes your location and contact details, otherwise you may not be considered. Only suitable applicants will be contacted.We look forward to receiving your application.

Our client is looking for hardworking and reliable General Operatives to support their highways vege... Our client is looking for hardworking and reliable General Operatives to support their highways vegetation management operations. If you enjoy working outdoors, take pride in maintaining green spaces, and want to contribute to keeping the UK’s roads safe and clear, this is the perfect opportunity for you.Join This Expanding Team!Locations: Staffordshire, West Midlands, Yorkshire & Surrounding AreasAbout the roleAs a General Operative, you’ll assist with a variety of tasks to ensure highways remain safe and well-maintained. This is a long-term career opportunity with excellent prospects for growth and ongoing training.Key responsibilities: Operate strimmers and blowers for vegetation clearanceFeed chippers and assist with machinery operationsCarry out general site maintenance and litter pickingSupport arborist and grounds teams with labouring tasksEnsure all work complies with health, safety, and environmental standards Essential skills & tickets: NPTC Brushcutter/Strimmer TicketWood Chipper TicketBlower Operation Training (or experience)Highways Passport / ROLO (advantageous)CSCS Card (preferred)Basic Chainsaw Maintenance Ticket (optional but beneficial)LANTRA Litter Picking Ticket Full UK Driving Licence (preferred) What they offer: Competitive Salary: £25,000 – £35,000 per annum (based on experience and qualifications)Minimum 40 hours/weekNight shifts (with night bonus)Full PPE and equipment providedOngoing training and development, including industry certificationsSupportive team culture focused on safety and sustainabilityOpportunities for career progression within a well-established companyGuaranteed time off over Christmas About the companyOperating nationwide from Staffordshire, our client specialises in highway vegetation management, including tree work, grass cutting, seasonal maintenance, and full vegetation clearance. Most work (90%) is carried out at night, with occasional daytime shifts.How to applyeRecruitSmart is advertising this role on behalf of the hiring company. By applying, your CV will be reviewed and forwarded to the hiring manager responsible for this vacancy.You must currently reside in and have the right to work in the UK and live within a reasonable commute to the role. Please ensure your CV includes your location and contact details, otherwise you may not be considered. Only suitable applicants will be contacted.We look forward to receiving your application.

Our client is expanding! They’re looking for skilled Machine Operatives with highways experience, ex... Our client is expanding! They’re looking for skilled Machine Operatives with highways experience, excavator operation expertise, and tree work knowledge to join their growing team. If you take pride in working outdoors, maintaining green spaces, and supporting the UK’s infrastructure, this is the role for you.Location: Staffordshire, West Midlands, East Midlands, Yorkshire & Surrounding AreasSalary: £30,000 – £50,000 per annum (DOE)Hours: Minimum 40 hours/week | Night shifts with bonusAbout the roleAs a Machine Operative, you’ll play a key role in maintaining highways and supporting arboricultural works. Your responsibilities will include: Operating excavators, tractors, and other machinery for vegetation clearance and maintenance.Performing ditch works and trial hole excavations to support highways infrastructure.Grass cutting using tractors, flails, bank mowers, ride-on mowers, and handheld equipment.Tree and hedge maintenance, including hazardous tree removals and ensuring sign visibility.Supporting Arborist Climbers and Grounds Teams where necessary.Delivering ad-hoc planting schemes and bespoke landscaping projects.  Preferred experience Highways maintenance background (Desirable)Excavator operation (360 up to 10t)Tree work experience (Arborist or Groundsman) (Desirable)Excavators with tree shears & mulchers (Desirable)Fastrac with sidearm & front deck (Desirable)HGV Class 1 (Desirable) Useful qualifications (Training provided where necessary) CSCS / CPCS / NPORSHighways Passport / ROLOLantra Brush Cutter / StrimmerNPTC Chainsaw: CS30, CS31a, CS31b, CS38, CS39MEWP Chainsaw: CS47NPTC WoodchipperIPAF – MEWPsOperator 360 (up to 10t) What they offer Competitive hourly rate + night shift bonus.Salary £30,000 – £50,000 per annum (DOE).Full PPE and equipment provided.Ongoing training and industry certifications.Supportive team culture focused on safety and sustainability.Guaranteed time off over Christmas. About the companyOur client specialises in highways vegetation management, delivering services nationwide. From precision tree work and large-scale grass cutting to seasonal maintenance and full vegetation clearance, they ensure safety and sustainability across every project. 90% of their operations take place at night, with occasional daytime work.Ready to join a high-performing team and build a long-term career? Apply today and help them keep the UK’s highways safe and green!How to applyeRecruitSmart is advertising this role on behalf of the hiring company. By applying, your CV will be reviewed and forwarded to the hiring manager responsible for this vacancy.You must currently reside in and have the right to work in the UK, and live within a reasonable commute to the role. Please ensure your CV includes your location and contact details, otherwise you may not be considered. Only suitable applicants will be contacted.We look forward to receiving your application.