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An excellent opportunity has arisen to join one of the world’s most iconic brands as a Service Quali... An excellent opportunity has arisen to join one of the world’s most iconic brands as a Service Quality Specialist – Warranty, based at Porsche Retail Group in Reading. To apply for this role, you must have experience in warranty administration within an automotive dealership.As a Service Quality Specialist (SQS), you will serve as a key liaison between the Porsche Centre, customers and the manufacturer. You will be vital to the warranty claims process by ensuring correct time recording and reducing claim error rates. You will also technically support a team of vehicle technicians and provide dynamic quality control, including final vehicle testing. You will manage the progression of the repair of customers vehicles, whilst ensuring adherence to Porsche’s service process and warranty standards. The SQS, drives and improves the overall productivity of the workshop, whilst increasing customer satisfaction though vehicles being fixed first time.Responsibilities Provide technical support and guidance to technicians, managing repair progression, systems, and processesStay up to date with manufacturer policies, bulletins and proceduresDevelop workshop processes aligned with Porsche Service and warranty standardsControl workshop repair quality through inspections, tests, and ensuring manufacturer standardsManage Porsche Request Management System for technician support and communication.Support parts processes, including pre-pick and returns to Porsche.Administer warranty and goodwill repairs, including claims, documentation, and campaign communicationVerify warranty claim accuracy, completeness and compliance with manufacturer guidelinesProvide regular feedback on repair quality to management and recommend improvements. Minimum Qualifications Full UK Driving LicenseExperience in Warranty Administration in the automotive industryFamiliarity with dealership management systems (DMS)Great customer service skills, to ensure customer satisfaction throughout the claim processSound mechanical and technical skillsExperience of working within a franchised automotive dealershipA track record of performing within a fast paced, workshop environmentProficiency in Microsoft Office suite Desirable Qualifications Level 3 Diploma in Light Vehicle MaintenanceLevel 3 Diploma in Auto-Electrical and Mobile Electrical OperationsLevel 3 Award in Electric/Hybrid Vehicle System Repair and Replacement Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.  PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer Industry leading salary plus10% bonus, paid monthly33 days holiday, with extra for long serviceFixed hours each week - no shift patterns. Monday to Friday - 8am to 6pm with 1-hour unpaid break per day.Option of a VW Group Vehicle at preferential leasing ratesPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health champions CentrePorsche Centre Reading, the very first ‘Destination Porsche’ Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members.CompanyHeadquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.ApplyingPlease note that eRecruitSmart is advertising the role of Service Quality Specialist on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.  Please only apply if you consent to these terms.You must live in and have eligibility to work in the UK.  Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you

Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of... Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of the world’s most iconic brands and join Porsche Centre Reading.If you’re a fully qualified Vehicle Technician, ideally with recent dealership franchise experience, we’d love to hear from you.As a Porsche vehicle Technician, you will maintain, repair, and service our customer’s vehicles to the highest standard. Communicating effectively with the Service Team, you will seek to diagnose potential problems, fix mechanical and/or electrical issues or carry out routine service work. All the while ensuring the highest level of accurate record keeping and ensuring vehicles are fixed first time, and exceeding customers’ expectations.Responsibilities: Identifying problems with vehicles using diagnostic tools and equipmentCarrying out repairs and service work across the whole Porsche vehicle rangePerforming road tests to ensure repairs were successful and vehicles are functioning properly.Documenting services performed, parts used, and any issues found during inspections.Communicating with the Service Team or customers about vehicle issues and repair options.Ensuring all work is performed in accordance with safety regulations and Porsche’s exemplary customer service level expectationsKeeping up with the latest automotive technologies and repair techniques. Minimum Qualifications: A full vehicle (Category B) driver’s license, ideally for a for a minimum of two yearsLevel 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualificationExperience of working within a franchised automotive dealershipExcellent mechanical and technical skills to be able to diagnose and repair faults on a wide range of vehiclesAbility to work quickly, diligently and efficiently Desirable Qualifications: Level 3 Diploma in Light Vehicle MaintenanceLevel 3 Diploma in Auto-Electrical and Mobile Electrical OperationsLevel 3 Award in Electric/Hybrid Vehicle System Repair and ReplacementExperience of working within a prestige franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer Competitive Salary along with monthly Bonuses for exceptional performanceSalary increases as you progress through your Porsche training and accreditationGuaranteed monthly bonus payment for the first 3 months of your employment33 days holiday, with extra for long serviceFixed hours each week - no shift patterns. Monday to Friday 8.00am to 5.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.Option of a VW Group Vehicle at preferential leasing ratesPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health championsEmployee representative body - your voice at workFive full sets of work wear along with Porsche jumpers, gilets, jacket and safety boots Centre:Porsche Centre Reading, the very first ‘Destination Porsche’ centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members.Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.How to ApplyPlease note that eRecruitSmart is advertising the role of Vehicle Technician on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

Porsche Retail Group (PRG) have an excellent opportunity for a Sales Executive to work for one of th... Porsche Retail Group (PRG) have an excellent opportunity for a Sales Executive to work for one of the world’s most iconic brands and join Porsche Centre Hatfield.To apply for this role of Sales Executive you must have: 1+ years Sales ExperienceExperience working in an automotive dealership, ideally a luxury brandFull Driver’s License for 2yrs – aged 21 or above (insurance purposes) Role:As a Sales Executive, you’ll be responsible for understanding our customer’s individual needs, providing tailored solutions, to ensure they choose the correct new or pre-owned Porsche vehicle for their lifestyle. You’ll provide our customers with professional advice and high-quality customer service to support them with their enquiries and ordering processes and build long-lasting relationships. From financing to contracts, you’ll aim for total customer satisfaction throughout the process, achieving sales targets and contributing to the overall success of the Centre.Responsibilities: Provide information to customers and potential customers about our vehicles, features, and financing optionsConduct product demonstrations and test drivesGuide customers through the sales process from initial contact to handoverNegotiate prices and terms of sale to ensure Centre targets are metIdentify and pursue new sales leads through networking, referrals, and database miningEnsure the Centre database is kept up to date and accurate for existing and potential customersMaintain contact with customers post-sale to ensure satisfaction and encourage life long ownershipStay updated on the latest automotive trends, models, and technologiesParticipate in training sessions to improve sales techniques and product knowledge Minimum Qualifications: Be over 21 and held a full Drivers Licence for a minimum of two years (for insurance purposes)Sales experience within a luxury retailer brandExcellent communication skillsAbility to close deals and influence customers Desirable Qualifications: Proven ability to provide excellent customer serviceDesire to learn and grow with the companyA keen interest in the motor industry, keeping up to date with industry trends, competitors, and market opportunitiesDesire for a successful sales career Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: OTE of £70,000 in the first year, with a basic salary of £29,400. Guaranteed Bonus payments for the first 6 months of your employmentFixed hours each week - no Sunday working. 5 days per week, Monday to Saturday.VW Group tax efficient company vehicleOption of a second VW Group Vehicle at a preferential leasing rate33 days holiday per year, with extra for long serviceDedicated mental health championsPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingFive full sets of branded uniform Centre:Porsche Centre Hatfield, perfectly situated by the busy Hatfield Business Park and just a quick drive from The Galleria shopping Centre and Oldings Corner Retail Park. Enjoy free on-site parking, while taking advantage of our newly refurbished communal space, complete with a pool table, darts board, and TV.CompanyHeadquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.How to applyPlease note that eRecruitSmart is advertising the role of Sales Executive on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied for.   Please only apply if you consent to these terms.You must reside in and have the eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.

Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of... Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of the world’s most iconic brands and join Porsche Centre West London. To apply for this role of Vehicle Technician, you must have: Either level 2 or 3 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualificationExperience working in a franchised automotive dealershipFull Drivers License Role:As a Porsche vehicle Technician, you will maintain, repair, and service our customer’s vehicles to the highest standard. Communicating effectively with the Service Team, you will seek to diagnose potential problems, fix mechanical and/or electrical issues or carry out routine service work. All the while ensuring the highest level of accurate record keeping and ensuring vehicles are fixed first time, and exceeding customers’ expectations.Responsibilities: Identifying problems with vehicles using diagnostic tools and equipmentCarrying out repairs and service work across the whole Porsche vehicle rangePerforming road tests to ensure repairs were successful and vehicles are functioning properly.Documenting services performed, parts used, and any issues found during inspections.Communicating with the Service Team or customers about vehicle issues and repair options.Ensuring all work is performed in accordance with safety regulations and Porsche’s exemplary customer service level expectationsKeeping up with the latest automotive technologies and repair techniques. Minimum Qualifications: A full vehicle (Category B) driver’s license, ideally for a for a minimum of two yearsLevel 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualificationExperience of working within a franchised automotive dealershipExcellent mechanical and technical skills to be able to diagnose and repair faults on a wide range of vehiclesAbility to work quickly, diligently and efficiently Desirable Qualifications: Level 3 Diploma in Light Vehicle MaintenanceLevel 3 Diploma in Auto-Electrical and Mobile Electrical OperationsLevel 3 Award in Electric/Hybrid Vehicle System Repair and ReplacementExperience of working within a prestige franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: Competitive Salary along with monthly Bonuses for exceptional performanceSalary increases as you progress through your Porsche training and accreditationGuaranteed monthly bonus payment for the first 3 months of your employment33 days holiday, with extra for long serviceFixed hours each week - no shift patterns. Monday to Friday 8.00am to 5.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.Option of a VW Group Vehicle at preferential leasing ratesPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health championsFive full sets of work wear along with Porsche jumpers, gilets, jacket and safety boots Centre:Porsche Centre West London is our largest Centre in the south of England.  Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking.Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.Applying:Please note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms.You must have eligibility to work in the UK.   If your address and contact details are not on your CV, you will not be considered. You’re welcome to request a full synopsis of the job description during your first round of interview, should you be successful.We look forward to hearing from you!

Porsche Retail Group (PRG) is excited to offer an excellent opportunity for a Sales Ledger Controlle... Porsche Retail Group (PRG) is excited to offer an excellent opportunity for a Sales Ledger Controller to join the team at the heart of one of the world’s most iconic brands, based at our head office in Reading.As a Sales Ledger Controller, you’ll be accountable for maintaining accurate records of all vehicle and service sales transactions across Porsche Retail Group. This position ensures timely invoicing, monitors customer payments, and reconciles accounts to support the Group’s finical reporting and compliance.Reporting to the Group Finance Manager, this is a new, additional role to the small team, due to the expansion of the Group. To succeed, you will need strong attention to detail and positive communication to ensure effective collaboration with our Porsche Centre’s management teams and wider Finance Department.Responsibilities: Manage warranty processing, month-end clearing, and reconciliationDistribute invoices and allocate incoming payments accuratelyPost remittances from the Centres, customers, and internal transfersProcess and reconcile intercompany invoices and accounts (e.g. for Porsche Cars GB Ltd, VW Group Ltd)Raise miscellaneous sales invoices and manage aged debtors with follow-ups and reportingReconcile bank, suspense, and deposit accounts; process sublet invoicesPost monthly interest and review credit accounts with our business information partnerConduct due diligence for new customers and set up sales accountsManage lease company accounts and process bad debt journals monthlyAd hoc support to purchase ledger controller or during peak times Minimum Qualifications: Previous experience in a sales ledger or accounts receivable role, ideally in the automotive sectorProficiency in accounting softwareUnderstanding of VAT, finance and automotive sales processesSolid accounting, finance and regulatory knowledgeStrong numerical accuracy and attention to detailAbility to work to deadlines in a fast-paced environmentProficient in Microsoft Excel, Word, and PowerPoint Desirable Qualifications: AAT QualifiedFamiliarity with Dealership Management Systems (DMS)Previous experience in a purchase ledger roleDriving Licence Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: This is a full-time opportunity - Monday to Friday 9.00am to 5.30pmCompetitive salary dependent on experience15% Annual BonusOption to work remotely up to 2 days per week35 days holiday per year (inc. Bank Holiday), with extra days for long serviceOption of a VW Group Vehicle at preferential leasing ratesLife AssuranceIncome Protection InsuranceDC Pension SchemePreferential rates on several products and services, including high street brands, restaurants, gyms, and Porsche products.Dedicated Mental Health ChampionsEmployee Assistance Program - support and advice on issues impacting your wellbeingFee onsite parkingOnsite subsidised restaurant and barista bar Centre:Porsche Retail Group Head Office is located at the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.How to ApplyPlease note that eRecruitSmart is advertising the role of Sales Ledger Controller on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

We have an excellent opportunity to join an expanding market leader as a Senior Administrator, worki... We have an excellent opportunity to join an expanding market leader as a Senior Administrator, working in a fast-moving environment in Doncaster where you will develop strong relationships with a dedicated portfolio of clients and own the process for delivering a best-in-class service.About the roleAs Senior Administrator, you will: Coordinate and process the receipt of training requests and bookingsAccurately complete the booking process in a timely mannerCollate and support data management, MI and evaluation in line with client service level agreementsDevelop a strong relationship with the client baseEnsure you have a solution focused approach in a fast-moving environmentIdentify areas of improvement that will enhance service provision and margin performance About the rewardsThis position of Senior Administrator is a full-time permanent role, with an attractive salary of circa £26,000 to £28,000 per annum depending on experience with opportunities for progression.What you’ll needAs a Senior Administrator you must be / have: High attention to detail and accuracyExperience delivering client focused solutions to customer needsProven ability to manage multiple accounts at a timeA dynamic and structured approach to problem solving and decision makingGood work ethic and a determination to get the job done right first timeProficiency in the use of Microsoft excel, and word software programsAbility to build good relationships with customersSelf-motivation and flexible in work approachA strong desire to continue to learn and develop your skills and a commitment to continuous improvement Please note this role is subject to a DBS check.Why them? You’re a fun and friendly person who values good relationships and takes absolute pride in everything you doThe Company are one of the UKs leading providers of a Managed Training Service, where organisations can exclusively source every type of learning solutionTheir Clients include local authorities, metropolitan police service, central government, the NHS, and large private sector organisations.As a national training provider with an enviable pedigree of 28 years delivering excellent training to the public and corporate sectors, they also hold centre status with several awarding bodies for providing qualifications. If you want to be part of their success story, we’d like to hear from you today!How to ApplyPlease note that eRecruitSmart is advertising the role of Senior Administrator on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.

We have an excellent opportunity for a Client Relationship Manager which is a field-based position w... We have an excellent opportunity for a Client Relationship Manager which is a field-based position working as an ambassador for our client’s company. Like any other organisation, it’s the people that make the difference – Are you ready for the challenge?About the roleAs Client Relationship Manager, you will: Manage and engage with a collection of clients based nationallyBe responsible for organising your diary to attend visits and consultations where appropriateWork closely with the Director of Client Services to develop key strategic plans in order to grow the client portfolioBuild new business relationships and manage existing ones, in order to achieve revenue targets on gross and net valuesEnsure client interventions are delivered to the very highest customer service standards, on time and within budget RewardsThis position of Client Relationship Manager is a full-time permanent role, with an attractive salary of circa £40,000 to £45,000 per annum, depending on experience with opportunities for progression.About you What you’ll need for the role of Client Relationship Manager:Educated to degree level or equivalent experience in a managerial roleAt least three years’ experience working in an L & D environmentProject management experienceTo be an assertive communicator with the ability to influence situationsA wealth of evidence illustrating experience of client development both from internal and new clientsHave a strong commercial awareness About the CompanyOur client is one the UKs leading providers of a Managed Service provision of Training, where organisations easily source every type of learning solution, including local authorities, metropolitan police service, central government, the NHS and successful private companies.As a comprehensive training provider, they have an outstanding pedigree along with all the necessary accreditation that enable them to deliver value, expertise and enhanced organisational performance.Why them?You’re a fun and friendly person who values good relationships and takes absolute pride in everything you do and you want to be part of their success story – and we’d like to hear from you today!How to ApplyPlease note this role is subject to a DBS check. eRecruitSmart is advertising the role of Supplier Onboarding Coordinator on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.