Explore eRecruitSmart jobs in the UK

Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work fo... Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world’s most iconic brands and join Porsche Centre Guildford.  To apply for this role, you must have experience within a previous F&I focused automotive role.Role:Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre Guildford optimises every opportunity to achieve the Centre’s Finance Income (F&I) and Valued Added Product Targets. You’ll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising, of funding options for customers’ vehicles. Being the subject manager expert on all F&I products, as an RTM you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations.Responsibilities: Ensure all customers are fully qualified and offered relevant value-added productsEngage all retail customers with finance/product presentations and record referrals accuratelySupport target setting and monitor Sales Executives’ F&I performanceCoach sales executives on finance referralsMaintain accurate F&I data for forecasting and performance trackingManage VWFS Finance Renewals and maintain related platforms and campaignsHandle customer concerns promptly, following FCA complaint procedures and Porsche standardsEnsure compliance with PRG Sales Process, FCA/RICS documentation, and manage VWFS Connect platform Minimum Qualifications: Proven experience within a previous F&I focused automotive roleKnowledge/ understanding of the FCA and other regulatory bodies relevant to the financial services industry (i.e. ICO)Knowledge of Anti-Money Laundering (“AML”) and mitigation of AML risk in a high value retail environmentKnowledge/ understanding of the motor industry and applicable regulatory environmentHighly organised, able to identify gaps and opportunities in business performanceExcellent communication and negotiation skillsValid driver's license and ability to drive Experience / skills required (desirable): A track record of performing within a fast paced, customer-facing, luxury retail environmentProficiency in dealership management systems (DMS), CRM software, and MS Office Suite (particularly Excel and Outlook)Sound understanding of industry processesSpecialist Automotive Finance (SAF) Expert or Advanced accreditation Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.  PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £40,000. OTE of £76,000 with ability to overachieve33 days holiday per year8.30am to 6.30pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pmA tax efficient VW Group VehicleOption of a second VW Group Vehicle at a preferential leasing ratePreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health champions CentreThe biggest ‘Destination Porsche’ centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone’s throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station.CompanyHeadquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.ApplyingPlease note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You’re welcome to request a full synopsis of the job description during your first round of interview, should you be successful. We look forward to hearing from you! 

Porsche Retail Group are recruiting for an experienced automotive Service Advisor for our Hatfield C... Porsche Retail Group are recruiting for an experienced automotive Service Advisor for our Hatfield Centre.   To apply for this role, you must have recent experience as a Service Advisor from within an automotive dealership.Role:As a Service Advisor, you are fundamental to our customers’ ownership experience, and the overall performance of the Aftersales Department. Combining your vehicle technical knowledge with strong communication skills, you’ll ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services, and fostering long-term customer relationships. Responsibilities: Deliver exceptional customer experience aligned with Porsche Service ProcessCommunicate technical info effectively for upselling and meet departmental targetsManage workshop repairs and provide regular customer updatesHandle Direct Dialogue interactions, service requirements, and upsell per manufacturer guidelinesAssist showroom customers with bookings and accessory sales; manage overflow bookingsConfirm booking details with customers before appointmentsManage customer vehicles and key allocation on sitePrepare service invoices with technical explanations per manufacturer standardsPlan and allocate work to Service Technicians for maximum productivity with Service Team ManagerEnsure compliance with RICS, Warranty Audit, FCA, and complete required training and accreditations Minimum Attributes: Full UK Drivers LicenceDealership experience with an understanding of automotive systems and repair processesUnderstand and apply the FCA principles of Treating Customers Fairly in order to deliver good customer outcomesStrong focus on meeting customer needs and ensuring satisfaction.Worked in a fast-paced environment Desirable Attributes: Ability to clearly convey information to customers and team membersConfidence to upsell services and products when appropriateAble to Contribute fully within the team, ensuring the right environment is maintained Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.  PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £36,075 per annum, depending on experienceUp to 35% of salary bonusOption of a VW Group Vehicle at a preferential leasing rate33 days holiday, with extra days for long serviceFixed hours each week - no shift patterns. Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health championsEmployee representative body - your voice at work Centre:Porsche Centre Hatfield, perfectly situated by the busy Hatfield Business Park and just a quick drive from The Galleria shopping centre and Oldings Corner Retail Park. Enjoy free on-site parking, while taking advantage of our newly refurbished communal space, complete with a pool table, darts board, and TV.Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.ApplyingPlease note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You’re welcome to request a full synopsis of the job description during your first round of interview, should you be successful. We look forward to hearing from you!

Porsche Retail Group (PRG) have an excellent opportunity for an MOT Tester / Tyre Fitter to work for... Porsche Retail Group (PRG) have an excellent opportunity for an MOT Tester / Tyre Fitter to work for one of the world’s most iconic brands and join Porsche Centre Hatfield.In this role, you will be responsible for conducting MOT tests in accordance with DVSA guidelines for the Porsche Centre’s customers. In addition, you will be fitting, balancing and repairing tyres efficiently and safely. This is a dual skilled role, requiring attention to detail, a customer focused attitude and commitment to safety and compliance.Responsibilities:MOT Testing Duties: Carrying out MOT tests on Class 4 vehicles in accordance with DVSA standardsAccurately completing MOT documentation and record keepingIdentifying faults and defects, and providing accurate advice on repair options to the Service Advisor or Customer directlyMaintaining a clean and safe testing environment in line with health and safety standardsEnsuring compliance with DVSA testing procedures and Company guidelines at all times Tyre Fitting Duties: Removing, repairing, and replacing tyres for the full range of Porsche vehiclesCarrying out wheel balancing and alignment where requiredInspecting tyre tread depth, wear patterns, and valve conditionAdvising the Service Advisors or customers directly on tyre safety and replacement needsEnsuring all equipment and tools are in good working order Minimum Qualifications: Level 2 Diploma in Vehicle Fitting Principles or a Level 2 Diploma in Specialist Tyre Fitting Competence or equivalent qualificationMI Level 2 Award in MOT Testing 21 years of age and held a Full UK Driving Licence held for at least 2 years (for insurance purposes)Strong mechanical understanding and diagnostic skillsAbility to work well independently and as part of a teamCommitment to health and safety best practices Preferred Qualifications: IT Literacy including Microsoft packages and Dealer Management SystemsPrevious experience in a franchised automotive dealershipGood communication and customer service skill Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: A full-time opportunity: Monday to Friday 8.00am to 5.00pm and 1 in 4 Saturdays 8:00am to 1:00pmBasic Salary up to £31,50033 days holiday per year, with extra for long serviceOption of a VW Group Vehicle at preferential leasing ratesPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceIncome Protection InsuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health champions Centre:Porsche Centre Hatfield, perfectly situated by the busy Hatfield Business Park and just a quick drive from The Galleria shopping centre and Oldings Corner Retail Park. Enjoy free on-site parking, while taking advantage of our newly refurbished communal space, complete with a pool table, darts board, and TV.Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.Applying:Please note that eRecruitSmart is advertising the role of MOT Tester / Tyre Fitter on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

An excellent opportunity has arisen for an Inbound Customer Support / Helpdesk Advisor within this g... An excellent opportunity has arisen for an Inbound Customer Support / Helpdesk Advisor within this global outsourcing provider who deliver customer care, sales, technical support, and collections services through a wide network of contact centres. They operate across Europe, North and South America, Asia, and North Africa. In the UK, they are based in the north-east area of Leeds, West Yorkshire.About the role  The primary purpose of the Inbound Customer Support / Helpdesk Advisor is to provide telephone customer service to users of software used within the healthcare sector. This will involve: Correctly identifying if the customer is the authorised caller and apply core categorisation to any of their issues Assisting the customers with their queries may be required to help with a first-time resolution or directing them to the training materials within the softwareUndertaking real-time account administration via an automated dialler system and bespoke database Responsibilities: Maintain comprehensive notes of all customer discussions within the call log in line with current proceduresResolving issues raised by customers promptlyIdentify third-party issues e.g. integration issues with the softwareHandle inbound calls via the automated Dialler systemProcess data concerning account management, which implies understanding, decision-making, analysis, and good communication skillsActive participation in all aspects of training and self-accountability for personal development and objectivesEnsure that all company policies and processes are followed at all times, to guarantee accurate, objective, and polite conduct and comply with all laws and regulations that apply to this industry in their different jurisdictions where applicableCollect Minimum Data Set whilst speaking to the user, to be able to send all the information to an external team, in case the call is categorised as an "Incident"Additional responsibilities may be added as the needs of the business change and expand About the hours & rewardsThe role of Inbound Customer Support / Helpdesk Advisor is permanent and full time on site, 37 hours per week. Working shifts will be scheduled during the operational hours of 8:30am – 5:15pm, Monday to Friday.   There is a salary on offer of £24,825 per annum and benefits include: Bonus potential of up to £1200 per annum (£100 per month for 100% attendance, T&C apply)25 days paid holiday plus paid bank holidaysLong Service Awards that include an additional day of holiday (starting at 5 year mark)Free on-site secure parkingGood location close to local amenities and bus servicesEye test vouchersEmployee Assistance Programme (Wellbeing Helpline & Resources) About youTo be successful for the role of Inbound Customer Support / Helpdesk Advisor, you must have/be: A confident telephone manner with excellent communication skillsPrevious experience using different systems/softwareExperience of working in a call centre or similar environmentA background in a customer-facing role with customer service experienceWorked in a performance-driven environmentGood interpersonal skills (both written and oral)Able to take ownership of quality, competence and resultsA positive and friendly attitude towards customers and colleaguesReceptive to feedback and changeThe ability to work well under pressureAttention to detailService orientated and proactiveHighly flexible and welcomes change/improvements How to ApplyPlease note that eRecruitSmart is advertising the role of Inbound Customer Support / Helpdesk Advisor on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you.

One of the UK's leading national children’s charities are seeking a Workshop Delivery and Developmen... One of the UK's leading national children’s charities are seeking a Workshop Delivery and Development Manager to join their dedicated, experienced and growing team of professionals as they embark on a journey of expansion in Keele, Newcastle under Lyme.  This is a full-time role based in state-of-the-art facilities and there is an informal homeworking option arrangements available of up to 40% of working week, after passing probation.About the roleOur client is currently seeking an enthusiastic person for the role of Workshop Delivery and Development Manager to support the development and delivery of workshops to families, education, health, and social care staff. This will involve supporting the collation of information and the design and delivery of on-line training and face to face workshops at their purpose-built premises in the grounds of Keele University. You will be working to increase the skills and knowledge of others to enhance the lives of children and young people with disabilities.Responsibilities include: To identify and attract suitable families to the CICC workshops through local and national engagement opportunities and suitable schools to the school programme of workshopsResearch, collate and compile content from local, national and international sourcesAssist in identifying training needs for families, children and young people living with disabilities and people working in health, social care and education settings and then develop relevant workshops and training sessionsDeliver, and support others to deliver, face to face and virtual workshops and training for children and families, children and young people living with disabilities and people working in health, social care and education settingsObtain outcomes and provide accurate reporting of training activities from the workshops and coordinating with the Clinical Team, providing analysis and recommendationsIn collaboration with Service Delivery Teams work to review, write and develop content appropriate for identified audiencesMaintaining good working relationships with colleagues and professionals from other departments within the Charity and with external agenciesContribute to reviewing, revising and formulating policies and procedures and promote their implementation across the Charity About the rewardsAs Workshop Delivery and Development Manager you will work 37.5 hours per week, with an informal homeworking option available of up to 40% of working week, after passing probation.   The Charity is an Equal Opportunities Employer, and the role offers a host of superb benefits including: A salary of up to £32,000 per annum depending on qualifications and experience27 days annual leave per annum exclusive of Bank Holidays (increasing with length of service)Flexible working patterns with the opportunity of home workingFree on-site parkingEmployee Assistance ProgrammeCharity worker discountsEligible for Blue Light discount cardLife assurance after 1 years’ servicePension via salary sacrificeRecommend a friend schemeSupport with CPD, reflective practice and extensive training and developmentThe chance to support and shape new servicesNO out of hours, rota or weekend workAward-winning purpose-built facilities in Keele About youTo be successful for the role of Workshop Delivery and Development Manager, you will have the following skills and attributes: Teaching qualification or coaching/training qualification/experienceGood literacy, communication and IT skillsKnowledge and understanding of children, young people and families with SEND including autismAbility to work with a high degree of accuracyExcellent written and verbal communication skillsExcellent IT skillsAbility to plan and prioritise workloadsA positive ‘can-do’ attitude with a flexible approach to workAble to meet the physical requirements of the role after reasonable adjustments have been made for illness or disability You must be able to drive and have access to own vehicle as the school element of this role is usually delivered on the school premises.This role is eligible for an Enhanced DBS check which child barred lists.    About the CharityEstablished in 2000, this national charity aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice. They believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.How to ApplyeRecruitSmart is advertising the role of Workshop Delivery and Development Manager on behalf of the Hiring Company and to apply, you must reside in and have eligibility to work in the UK.    Thank you for your interest in this position.

Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of... Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of the world’s most iconic brands and join Porsche Centre Reading.If you’re a fully qualified Vehicle Technician, ideally with recent dealership franchise experience, we’d love to hear from you.As a Porsche vehicle Technician, you will maintain, repair, and service our customer’s vehicles to the highest standard. Communicating effectively with the Service Team, you will seek to diagnose potential problems, fix mechanical and/or electrical issues or carry out routine service work. All the while ensuring the highest level of accurate record keeping and ensuring vehicles are fixed first time, and exceeding customers’ expectations.Responsibilities: Identifying problems with vehicles using diagnostic tools and equipmentCarrying out repairs and service work across the whole Porsche vehicle rangePerforming road tests to ensure repairs were successful and vehicles are functioning properly.Documenting services performed, parts used, and any issues found during inspections.Communicating with the Service Team or customers about vehicle issues and repair options.Ensuring all work is performed in accordance with safety regulations and Porsche’s exemplary customer service level expectationsKeeping up with the latest automotive technologies and repair techniques. Minimum Qualifications: A full vehicle (Category B) driver’s license, ideally for a for a minimum of two yearsLevel 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualificationExperience of working within a franchised automotive dealershipExcellent mechanical and technical skills to be able to diagnose and repair faults on a wide range of vehiclesAbility to work quickly, diligently and efficiently Desirable Qualifications: Level 3 Diploma in Light Vehicle MaintenanceLevel 3 Diploma in Auto-Electrical and Mobile Electrical OperationsLevel 3 Award in Electric/Hybrid Vehicle System Repair and ReplacementExperience of working within a prestige franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer Competitive Salary along with monthly Bonuses for exceptional performanceSalary increases as you progress through your Porsche training and accreditationGuaranteed monthly bonus payment for the first 3 months of your employment33 days holiday, with extra for long serviceFixed hours each week - no shift patterns. Monday to Friday 8.00am to 5.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.Option of a VW Group Vehicle at preferential leasing ratesPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health championsEmployee representative body - your voice at workFive full sets of work wear along with Porsche jumpers, gilets, jacket and safety boots Centre:Porsche Centre Reading, the very first ‘Destination Porsche’ centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members.Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.How to ApplyPlease note that eRecruitSmart is advertising the role of Vehicle Technician on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of... Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of the world’s most iconic brands and join Porsche Centre West London. To apply for this role of Vehicle Technician, you must have: Either level 2 or 3 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualificationExperience working in a franchised automotive dealershipFull Drivers License Role:As a Porsche vehicle Technician, you will maintain, repair, and service our customer’s vehicles to the highest standard. Communicating effectively with the Service Team, you will seek to diagnose potential problems, fix mechanical and/or electrical issues or carry out routine service work. All the while ensuring the highest level of accurate record keeping and ensuring vehicles are fixed first time, and exceeding customers’ expectations.Responsibilities: Identifying problems with vehicles using diagnostic tools and equipmentCarrying out repairs and service work across the whole Porsche vehicle rangePerforming road tests to ensure repairs were successful and vehicles are functioning properly.Documenting services performed, parts used, and any issues found during inspections.Communicating with the Service Team or customers about vehicle issues and repair options.Ensuring all work is performed in accordance with safety regulations and Porsche’s exemplary customer service level expectationsKeeping up with the latest automotive technologies and repair techniques. Minimum Qualifications: A full vehicle (Category B) driver’s license, ideally for a for a minimum of two yearsLevel 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualificationExperience of working within a franchised automotive dealershipExcellent mechanical and technical skills to be able to diagnose and repair faults on a wide range of vehiclesAbility to work quickly, diligently and efficiently Desirable Qualifications: Level 3 Diploma in Light Vehicle MaintenanceLevel 3 Diploma in Auto-Electrical and Mobile Electrical OperationsLevel 3 Award in Electric/Hybrid Vehicle System Repair and ReplacementExperience of working within a prestige franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: Competitive Salary along with monthly Bonuses for exceptional performanceSalary increases as you progress through your Porsche training and accreditationGuaranteed monthly bonus payment for the first 3 months of your employment33 days holiday, with extra for long serviceFixed hours each week - no shift patterns. Monday to Friday 8.00am to 5.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.Option of a VW Group Vehicle at preferential leasing ratesPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health championsFive full sets of work wear along with Porsche jumpers, gilets, jacket and safety boots Centre:Porsche Centre West London is our largest Centre in the south of England.  Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking.Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.Applying:Please note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms.You must have eligibility to work in the UK.   If your address and contact details are not on your CV, you will not be considered. You’re welcome to request a full synopsis of the job description during your first round of interview, should you be successful.We look forward to hearing from you!

Triple H Contracts & Hire Ltd are expanding, and we’re seeking experienced and dedicated profess... Triple H Contracts & Hire Ltd are expanding, and we’re seeking experienced and dedicated professionals to join our growing workforce.   We are looking for Skilled Strimmer & Machine Operators and Arborists to join our team for roles in Staffordshire, Yorkshire and the surrounding areas.Are you someone who enjoys working outdoors, takes pride in maintaining green spaces, and wants to be part of a team that enhances the natural environment across the UK’s infrastructure?We’re looking for reliable, hands-on individuals who take pride in contributing to a high-performing team. If you have the skills, the drive, and commitment we want to hear from you.About the roleWhether you're an Arborist or just starting out as a Strimmer Operator, we have opportunities at every level. We also welcome applications from experienced Excavator and Tractor Operators.This is more than just a job - it’s a long-term career opportunity with excellent prospects for growth. You’ll work with cutting-edge equipment, ensuring efficiency, safety, and high standards across every project.Key Responsibilities: Operating strimmer’s, hedge trimmers, and other powered tools to support the upkeep of verges, embankments, hedgerows and amenity areas across highways network.Performing grass cutting using tractors, flails, bank mowers, ride-on mowers, and handheld equipmentAssisting with highways maintenance including litter picking and vegetation clearanceConducting tree and hedge maintenance, including hazardous tree removals and ensuring sign visibility through vegetation managementSupporting Arborist Climbers and Grounds Teams where necessaryDelivering ad-hoc planting schemes and contributing to bespoke, client-focused landscaping projects What We Offer Salary of £30,000 to £50,000 per annum, depending on experienceMinimum 40 hours/weekNight shifts (night bonus included)Full PPE and equipment providedOngoing training and development (including industry certifications)Supportive team culture focused on safety and sustainabilityOpportunities to grow within a well-established companyGuaranteed time off over Christmas to enjoy the festive seasonWeekend overtime available when required  Preferred Experience: ArboristsArb Groundsman – 1 yearTree Surgeon / Climber – 1 yearGeneral OperativeComfortable using powered tools (advantageous but not essential – we’ll train the right person). Useful Qualifications (Training Provided) CSCS / CPCS / NPORSHighways Passport / ROLOLantra Brush Cutter / StrimmerNPTC Chainsaw: CS30, CS31a, CS31b, CS38, CS39MEWP Chainsaw: CS47NPTC WoodchipperIPAF – MEWPsOperator 360 (up to 10t)Other relevant certifications are welcome About usBased in Staffordshire and operating nationwide, we specialise in maintaining highways through expert vegetation management. Our services include precision tree work, large-scale grass cutting, seasonal maintenance and full vegetation clearance — delivered efficiently, with 95% of operations taking place at night and occasional daytime work as required by our client.How to ApplyPlease note that eRecruitSmart is advertising on behalf of Triple H Contracts & Hire Ltd and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

An excellent opportunity has arisen to join one of the world’s most iconic brands as a Service Quali... An excellent opportunity has arisen to join one of the world’s most iconic brands as a Service Quality Specialist – Warranty, based at Porsche Retail Group in Guildford. To apply for this role you must have experience in warranty administration within an automotive dealership.Role:As a Service Quality Specialist (SQS), you will: Serve as a key liaison between the Porsche Centre, customers and the manufacturerBe vital to the warranty claims process by ensuring correct time recording and reducing claim error ratesTechnically support a team of vehicle technicians and provide dynamic quality control, including final vehicle testingManage the progression of the repair of customers vehicles, whilst ensuring adherence to Porsche’s service process and warranty standards. The SQS, drives and improves the overall productivity of the workshop, whilst increasing customer satisfaction though vehicles being fixed first time.Responsibilities Provide technical support and guidance to technicians, managing repair progression, systems, and processesStay up to date with manufacturer policies, bulletins and proceduresDevelop workshop processes aligned with Porsche Service and warranty standardsControl workshop repair quality through inspections, tests, and ensuring manufacturer standardsManage Porsche Request Management System for technician support and communication.Support parts processes, including pre-pick and returns to Porsche.Administer warranty and goodwill repairs, including claims, documentation, and campaign communicationVerify warranty claim accuracy, completeness and compliance with manufacturer guidelinesProvide regular feedback on repair quality to management and recommend improvements. Minimum Qualifications Full UK Driving LicenseExperience in Warranty Administration in the automotive industryFamiliarity with dealership management systems (DMS)Great customer service skills, to ensure customer satisfaction throughout the claim processSound mechanical and technical skillsExperience of working within a franchised automotive dealershipA track record of performing within a fast paced, workshop environmentProficiency in Microsoft Office suite Desirable Qualifications Level 3 Diploma in Light Vehicle MaintenanceLevel 3 Diploma in Auto-Electrical and Mobile Electrical OperationsLevel 3 Award in Electric/Hybrid Vehicle System Repair and ReplacementPorsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.  PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.  In return, we offer Industry leading salary plus 10% bonus, paid monthly33 days holiday, with extra for long serviceFixed hours each week - no shift patterns. Monday to Friday - 8am to 6pm with 1-hour unpaid break per day.Option of a VW Group Vehicle at preferential leasing ratesPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health champions CentreThe biggest ‘Destination Porsche’ centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone’s throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station.CompanyHeadquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.ApplyingPlease note that eRecruitSmart is advertising the role of Service Quality Specialist on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.

An excellent opportunity has arisen to join one of the world’s most iconic brands as a Used Car Buye... An excellent opportunity has arisen to join one of the world’s most iconic brands as a Used Car Buyer based at Porsche Retail Group in Reading. To apply for the role of Used Car Buyer, you must have: Used-Car Buyer experience backgroundFull Drivers LicenceOver 21 for insurance purposesExcellent Negotiation skills Role:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.As a Used Car Buyer, reporting to the Used Car Manager, you will work within the Group Sales Operations Department, to ensure PRG achieves its pre-owned targets. will optimise PRGs pre-owned stock holding by making considered purchases, to maximise the stock levels, stock turn, model mix and price profile and guard against averaging units. You will have access to data reporting trends and demands, which you will use to target purchases from your developed network of motor trade relationships to source stock.Porsche Retail Group Head Office is located at the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members.Responsibilities: Sourcing and purchasing an agreed volume of Porsche vehicles via trade contacts and private sellersEnsuring purchases meet the agreed standards by using to agreed appraisal process, to drive group profitabilityArrange for vehicles to be repatriated to the most appropriate Porsche Centers within the groupBudling relationships with Centre Management Teams to secure a reliable supply of used vehicle purchase leads and to understand their specifics customer demand to ensure appropriate stock levels.Staying informed about current used car market conditions, including pricing, demand, and availability Minimum Requirements: Full Driving LicensePrevious experience in a car buying role, ideally for a franchised luxury automotive retailerProven negotiation skills and excelling communicatorStrong accounting and financial knowledgeExpert car knowledge and market awareness – makes, models, pricing and local market trends Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: A basic salary of £40,000Quarterly Bonus Scheme - OTE of £80,000 per annumAbility to participate in the VW Group Employee Car Ownership SchemePersonal Fuel EntitlementOption of a further VW Group Vehicle at preferential leasing rates35 days holiday per year, with extra days for long servicePreferential rates on several products and services, including high street brands, restaurants, gyms, and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeing ApplyingPlease note that eRecruitSmart is advertising the role of Used Car Buyer on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.

Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom H... Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world’s most iconic brands and join Porsche Centre Guildford.As a Centre Support Assistant / Showroom Host you will participate in the customer journey, by ensuring all customers of the Porsche Centre, whether in person, by phone or by email, are provided with an outstanding customer experience. You will act as a brand ambassador, always representing Porsche Retail Group and the Porsche brand.When you are not hosting customers or responding to incoming phone calls or enquiries, you will be tasked with supporting the Centre management team, completing generalist administration duties and participating in organising events.Responsibilities: Welcome visitors and customers as they enter the showroom, providing a friendly and professional first impressionMaintain a thorough understanding of the products and services offered, enabling effective communication and assistance to customersGuide customers through the showroom, answering questions and providing information about vehicles, features, and promotionsManage incoming calls, forwarding them onto the right departmentMaintaining Showroom Appearance: Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and displaysCollecting Feedback: Gather customer feedback and insights to improve the showroom experience and report any issues to management Preferred Qualifications: Background working in an automotive dealershipExposure working in a customer-facing positionFlexibility to handle different customer needs and unexpected situations with clear communication skillsA friendly and approachable demeanour to create a welcoming environmentAbility to manage multiple tasks and maintain an orderly showroom Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: These positions are on a full-time basis with part time hours – see work patterns belowUp to £21,324 per annum plus bonus33 days per year, pro rata for Part Time hoursOption of a VW Group Vehicle at preferential leasing ratesDedicated mental health championsEmployee representative body - your voice at workPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeing Work Patterns for the role of Centre Support Assistant / Showroom Host:Position 1Week 1 - Monday, Tuesday & WednesdayWeek 2 - Monday, Tuesday, Wednesday & SaturdayWeek 3 - Monday, Tuesday & WednesdayWeek 4 - Monday, Wednesday & ThursdayPosition 2Week 1 - Monday, Tuesday & FridayWeek 2 - Monday, Tuesday & FridayWeek 3 - Monday, Tuesday, Friday & SaturdayWeek 4 - Monday, Tuesday & FridayCentre:The biggest ‘Destination Porsche’ centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone’s throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station.Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.How to ApplyPlease note that eRecruitSmart is advertising the role of Centre Support Assistant / Showroom Host on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you! 

We have an excellent opportunity for a Welder / Fabricator to kickstart your career working with an... We have an excellent opportunity for a Welder / Fabricator to kickstart your career working with an award-winning team of industry professionals at our client’s Sheffield site. As a Welder / Fabricator you will: Obtain daily planned work schedule and prepare workstationRead through job information for each jobObtain components and jigRefer to master copy for pattern of product & produce partsRecord job times and attached job sheet to finished parts in allocated areaClear / prepare workstation ready for next jobContribute to continuous improvement by highlighting any areas needed for further development and finding solutions with the teamEnsure all Health & Safety rules are adhered toReport any faults / system errors as appropriate What’s on offer:For the role of Welder / Fabricator there is on offer: A salary of £25,000 to £27,000 per annumStaff Discounts across all productsInhouse trainingStaff UniformIncremental Holiday SchemeFree Staff ParkingAnnual Pay ReviewsCompany Pension Scheme£5 a week lunch allowanceStaff events and celebrationsProgress reviews - 1:1 with ManagerCareer Progression About youAre you confident, conscientious and competent?This role of Welder / Fabricator is suited for someone who:   Already has experience in Stainless Steel TIG welding and associated equipmentA strong teamwork ethosIs eager to learn new skills in a fast-paced environmentCan demonstrate a good attendance record – this is a mustHas the capability to quickly overcome challengesCan maintain high standards throughoutAn interest in motorbikes, cars or motorsport would be advantageous. About the companyOur client is a multi-award-winning manufacturing company in the performance automotive exhaust and general fabrication sectors, including a long pedigree in motorsport spanning over 50 years.  They are a family run business, strong on professionalism and hard work, with teamwork at the heart of their culture. They take pride in nurturing staff throughout their various sites, providing opportunities for a learning environment that suits ambitious and professional individuals.How to applyPlease note that eRecruitSmart is advertising the role of Welder / Fabricator on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

Porsche Retail Group (PRG) is excited to offer an excellent opportunity for a Sales Ledger Controlle... Porsche Retail Group (PRG) is excited to offer an excellent opportunity for a Sales Ledger Controller to join the team at the heart of one of the world’s most iconic brands, based at our head office in Reading.As a Sales Ledger Controller, you’ll be accountable for maintaining accurate records of all vehicle and service sales transactions across Porsche Retail Group. This position ensures timely invoicing, monitors customer payments, and reconciles accounts to support the Group’s finical reporting and compliance.Reporting to the Group Finance Manager, this is a new, additional role to the small team, due to the expansion of the Group. To succeed, you will need strong attention to detail and positive communication to ensure effective collaboration with our Porsche Centre’s management teams and wider Finance Department.Responsibilities: Manage warranty processing, month-end clearing, and reconciliationDistribute invoices and allocate incoming payments accuratelyPost remittances from the Centres, customers, and internal transfersProcess and reconcile intercompany invoices and accounts (e.g. for Porsche Cars GB Ltd, VW Group Ltd)Raise miscellaneous sales invoices and manage aged debtors with follow-ups and reportingReconcile bank, suspense, and deposit accounts; process sublet invoicesPost monthly interest and review credit accounts with our business information partnerConduct due diligence for new customers and set up sales accountsManage lease company accounts and process bad debt journals monthlyAd hoc support to purchase ledger controller or during peak times Minimum Qualifications: Previous experience in a sales ledger or accounts receivable role, ideally in the automotive sectorProficiency in accounting softwareUnderstanding of VAT, finance and automotive sales processesSolid accounting, finance and regulatory knowledgeStrong numerical accuracy and attention to detailAbility to work to deadlines in a fast-paced environmentProficient in Microsoft Excel, Word, and PowerPoint Desirable Qualifications: AAT QualifiedFamiliarity with Dealership Management Systems (DMS)Previous experience in a purchase ledger roleDriving Licence Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: This is a full-time opportunity - Monday to Friday 9.00am to 5.30pmCompetitive salary dependent on experience15% Annual BonusOption to work remotely up to 2 days per week35 days holiday per year (inc. Bank Holiday), with extra days for long serviceOption of a VW Group Vehicle at preferential leasing ratesLife AssuranceIncome Protection InsuranceDC Pension SchemePreferential rates on several products and services, including high street brands, restaurants, gyms, and Porsche products.Dedicated Mental Health ChampionsEmployee Assistance Program - support and advice on issues impacting your wellbeingFee onsite parkingOnsite subsidised restaurant and barista bar Centre:Porsche Retail Group Head Office is located at the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.How to ApplyPlease note that eRecruitSmart is advertising the role of Sales Ledger Controller on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

Our client is on a mission to enable their customers to unlock their business potential via Sage X3,... Our client is on a mission to enable their customers to unlock their business potential via Sage X3, Sage Intacct, as well as their propriety X3CloudDocs solution.  This thriving company are looking to hire a Project Manager in a hybrid role working 3 days a week in the office in the Fleet area.The company is the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3.   Helping their customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do!To apply for the role of Project Manager you must have: Experience Project Management in the software as a service sectorA formal qualification in Project Management (desirable)Happy working on site with your team and can commute to GU25 0RJ About the roleThey’re growing, and to meet their goals the company are looking for Project Manager to join their PM team. In this role, you’ll take the lead on rolling out Sage X3, Sage Intacct, and their own X3CloudDocs projects. You'll be the go-to person making sure everything runs smoothly working with our team, customers, and partners to deliver great results, on time and on budget. This is a great opportunity to step into a well-established role within a supportive and forward-thinking team; if you’re passionate about Project Management, they’d love to hear from you!Key Areas of Activity End-to-end management of SageX3, Sage Intacct, and the company’s proprietary X3 Cloud Docs implementation projectsAct as the primary point of contact for clients throughout the implementation lifecycleDefine project scope, objectives, and deliverables in collaboration with stakeholdersCoordinating with internal teams, external stakeholders and customers to ensure projects are delivered on time, within scope and budget, whilst maintaining high quality standards and customer satisfactionManage project risks, issues, and dependencies, ensuring effective mitigation strategies About the salary & rewardsWorking for this company you’ll get hands on with awesome products as well as enjoy a competitive salary with the flexibility of hybrid working. That said, they still like to get together for their All-Hands meetings and regular social events.   The wellbeing of their people is a priority and you’ll be empowered to develop and grow your career.For the role of Project Manager, there is an excellent salary on offer plus: 25 days holiday plus Bank Holidays  Healthcare Cash PlanEmployee Assistance ProgrammeVolunteering LeaveDiscretionary paid sick leaveHybrid workingFree car parking available About youTo be successful for the role of Project Manager, you must be / have: Ideally experienced in SaaS project implementation, ideally Sage X3, Sage Intacct, Netsuite, SAPB1 or MS Business Central/DynamicsExperience in managing multiple projects simultaneously within an SME or consultancy environmentExcellent project planning, scheduling, and proficient in using project management tools like Asana, MS Project, Jira or similarAdaptable and able to thrive in a fast-paced SME environmentCustomer-focused mindset with a passion for delivering high-quality serviceHold a professional qualification in project management i.e. PMP, Prince1 or Agile About the companyOur client’s mission is to enable their customers to unlock their business potential via Sage X3 Enterprise Resource Planning software and are the longest standing Sage X3 business partner in the UK, with over 450 years combined expertise in the sale, implementation, development and support of Sage X3. Helping their customers grow and evolve their business and arming them with the tools and skills to perform at their best is at the heart of what they do.  How to ApplyPlease note that eRecruitSmart is advertising the role of Project Manager, on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work and reside in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!

Our client is on a mission to enable their customers to unlock their business potential via Sage X3,... Our client is on a mission to enable their customers to unlock their business potential via Sage X3, Sage Intacct, as well as their propriety X3CloudDocs solution.   The company is the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3.   Helping their customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do!   With the business going from strength to strength, they're now looking to hire an experienced Operations Director for a hybrid role - working three days a week from their office in the Fleet area.  About the roleOur client is entering an exciting new phase of growth and is looking for a commercially minded Operations Director to help them scale up sustainably, a strategic operator ready to make their mark.  As part of the senior leadership team, you’ll play a central role in aligning their people, processes, and systems to support long-term success. You’ll thrive if you’re hands-on, solutions-focused, and unafraid to challenge the status quo in pursuit of better ways of working. They value fresh thinking and welcome constructive disruption - especially when it leads to smarter, more scalable outcomes. They’re a values-led company that cares about how things get done - not just the outcomes - and they are looking for someone who leads with empathy, pragmatism, and purpose.Key Areas of Activity  Strategic Leadership - drive the profitable and efficient delivery of professional services by aligning operations with the company’s growth strategy, ensuring strong governance, financial control, and resource planning across departmentsCustomer Relationship Management - act as a senior point of contact for key clients, fostering strong relationships, ensuring satisfaction, and collaborating across teams to support retention and account growthProject Delivery Oversight - oversee successful project execution with a focus on customer experience, governance, risk management, and continuous improvement through effective tools, communication, and escalation protocols.Consultancy Services - ensure the consultancy team is equipped and enabled to deliver high-quality, commercially viable solutions, while driving standardised methods, continuous improvement, and alignment with sales opportunitiesCustomer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing cultureOperational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeabilityPeople & Team Leadership - build and inspire a high-performing, innovative operations team through strong leadership, development, workforce planning, and a culture of accountability and continuous learning About the rewardsAt this company there is on offer: Competitive base salaryBonus scheme25 days holiday plus Bank Holidays Healthcare Cash PlanEmployee Assistance ProgrammeVolunteering LeaveDiscretionary paid sick leaveFlexibility to work on a hybrid basis (3 days per week at the office in the Fleet area)Free car parking available About YouFor the role of Operations Director our client is looking for a commercially minded and delivery-focused leader who combines strategic vision with hands-on operational expertise. In terms of knowledge skills and experience, you’ll need: Senior-level experience in operations, service delivery, or programme management within an ERP or enterprise software consultancy would be highly advantageousStrong understanding of ERP implementation, preferably Sage X3, Intacct, NetSuite, SAP B1/ByDesign or similar platformsProven leadership of multi-disciplinary teams including consultants, project managers, and support staff.In-depth knowledge of project governance, delivery methodologies i.e. Waterfall, Agile or hybrid, and risk managementExperience in resource and capacity planning, alongside service quality and process improvement.Commercial acumen with the ability to balance customer satisfaction and operational efficiencyStrong communication, stakeholder management and negotiation skills You’ll also be a strategic, hands-on leader with high emotional intelligence and a collaborative style. Calm under pressure and solutions-focused, you can communicate with clarity, make sound, data-led decisions, and bring a drive for innovation, quality, and continuous improvement. You’ll hold a relevant degree or equivalent experience, alongside recognised project or programme management credentials (such as PRINCE2, PMP or Agile), with additional certifications like ITIL, Six Sigma or ERP product training seen as a bonus.About the companyIn the role of Operations Director, you’ll have the opportunity to work hands-on with cutting-edge technology and innovative products that make a real impact for their customers.  The company value the energy and collaboration that comes from working together in person - sharing ideas, solving problems, and supporting one another in ways that simply aren’t the same remotely. That’s why there will be a requirement to spend three days a week in the office, located in leafy Church Crookham (GU52 0RJ), with good links to the M3 and A30.How to ApplyPlease note that eRecruitSmart is advertising this role on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work and reside in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

Our client is on a mission to enable their customers to unlock their business potential via Sage X3,... Our client is on a mission to enable their customers to unlock their business potential via Sage X3, Sage Intacct, as well as their propriety X3CloudDocs solution.  This thriving company are looking to hire a Customer Success Manager in a hybrid role working 3 days a week in the office in the Fleet area.The company is the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3.   Helping their customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do!To apply for the role of Sage X3 Support Consultant you must have:1. Proven experience in Customer Success (Account Management) in SaaS2. the ability to work on site and commute to GU523. The right to live and work in the UK on a permanent basis About the roleThey’re growing — and looking for a Customer Success Manager to join their close-knit team, reporting to the Head of Sales & Marketing. This is a key role focused on building strong, lasting relationships with customers using Sage X3, Intacct, and their own proprietary solution, X3CloudDocs.As Customer Success Manager, you’ll act as a trusted advisor and advocate for their customers, helping them get maximum value from their solutions. You’ll play a vital role in driving satisfaction, retention, and growth by understanding their needs, providing expert guidance, and partnering with them to achieve success. If you thrive on solving challenges, providing expert guidance, and making a real impact, we want to hear from you!Key Areas of ActivityAs a Customer Success Manager, you'll build strong client relationships, drive product adoption, and help customers get the most from their Sage X3 or Intacct solutions.Customer Relationships Develop trusted relationships with key stakeholdersLead regular check-ins and manage customer queriesEscalate and resolve issues as needed Onboarding & Adoption Support smooth onboarding and product rolloutIdentify training needs and coordinate resourcesMonitor usage and recommend improvements Value & Growth Help customers maximise solution value and achieve goalsIdentify upsell and cross-sell opportunitiesBuild multi-level relationships and work with ISV partnersIntroduce complementary solutions like X3CloudDocs Customer Advocacy Represent the customer voice internallyShare feedback to improve products and servicesSupport marketing with success stories and testimonials Reporting Track key metrics: satisfaction, retention, and growthReport on customer health and progressUse CRM tools to manage engagement About You Proven experience in Customer Success, Account Management, or a similar role within the software or tech industryExcellent communication skills – clear, professional, and confident across all channelsStrong problem-solving ability with a detail-oriented and analytical mindsetOrganised, self-motivated, and able to manage tasks independently or as part of a teamCustomer-centric, proactive, and passionate about helping clients succeedAdaptable and resilient in a fast-paced, changing environmentNaturally collaborative and skilled at building trusted relationships with customers and colleaguesExperience with CRM systems (e.g. Zoho, Salesforce, HubSpot) and workflow management i.e. AsanaSolid understanding of business processes and ERP systems, ideally Sage X3 or Intacct, highly advantageous.Degree in Business, IT, or related field preferred; full driving licence required About the rewardsAt this company you’ll have the opportunity get your hands on cutting-edge technology and innovative products that make a real impact. On offer is: Competitive base salaryBonus scheme25 days holiday plus Bank Holidays Healthcare Cash PlanEmployee Assistance ProgrammeVolunteering LeaveDiscretionary paid sick leaveFlexibility to work on a hybrid basisFree car parking available About the companyAt this company you’ll have the opportunity to work hands-on with cutting-edge technology and innovative products that make a real impact. They offer a competitive salary and the flexibility to work on a hybrid basis. Your wellbeing matters to them and they’re committed to supporting your personal and professional growth every step of the way.  They are based in leafy Church Crookham with free car parking available.How to ApplyPlease note that eRecruitSmart is advertising this role on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work and reside in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!