A position has arisen for a Contact Centre Administrator based in Reading. This role is Part Time (... A position has arisen for a Contact Centre Administrator based in Reading. This role is Part Time (4 Days a week), Monday to Thursday: 9am to 5pm. As a Contact Centre Administrator, you will provide Porsche Retail Group’s Customer Contact Advisor Team with administrative support. Our Contact Centre arranges all vehicle service and maintenance bookings for the whole of Porche Retail Group.This role is pivotal to the day-to-day operations of the Contact Centre by ensuring smooth communication, accurate data management and excellent service delivery to both our customers and internal team. You will play a vital part in maintaining the smooth running of the Contact Centre, managing administrative tasks, supporting the Team Manager and advisors, along with administering outbound predictive marketing for the whole of the Group.Responsibilities: Providing administrative support to the Contact Centre Team and ManagementEnsuring all customers receive a booking confirmation emailEnsuring customer loan vehicles are correctly administeredEnsuring bookings are correctly administered into the relevant systemsFiltering data in the marketing database to identify prospective service and MOT customersUpdating and maintaining customer information in CRM and call management systemsMaintaining accurate records and documentation in compliance with company policies Minimum Qualifications: Proven experience within a customer focused administrative role Excellent organisational and time management skillsStrong attention to detail and accuracyConfident communicator with good written and verbal skillsProficiency in MS Offices (especially Excel and Outlook) and CRM Systems Preferred Qualifications: Experience in a call centre environmentPrevious experience within a luxury retail brand Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: A part-time role, working Monday to Thursday: 9am to 5pmBasic salary of £19,656 per annum Option of a VW Group Vehicle at preferential leasing rates28 days holiday per year (inc. Bank Holidays), with extra for long servicePreferential rates on several products and services, including high street brands, restaurants, gyms, and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeing.On site heavily subsidised barista coffee bar and staff restaurantFree on-site parking Centre:Porsche Retail Group Head Office is combined with the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.Applying:Please note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms.You must have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You’re welcome to request a full synopsis of the job description during your first round of interview, should you be successful.We look forward to hearing from you!
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Our client is on a mission to enable their customers to unlock their business potential via Sage X3,... Our client is on a mission to enable their customers to unlock their business potential via Sage X3, Sage Intacct, as well as their propriety X3CloudDocs solution. They are the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping their customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do!Due to a reorganisation, they are now looking for a Head of Project Management to lead and shape their project delivery function through its next phase of growth. This is a pivotal leadership role where delivery excellence, people development, and technology innovation come together to create real impact. You’ll be joining them at an exciting time of transformation — where your vision, hands-on approach, and collaborative leadership will drive success across a portfolio of high-impact projects.If you’re a dynamic, empathetic leader with a passion for delivery excellence and digital enablement, we’d love to hear from you.Key Areas of Activity Lead and evolve the project management function, aligning delivery practices with strategic goals.Maintain and adapt a project delivery framework that balances structure with flexibility.Drive effective time recording and a proactive scheduling of chargeable activityProvide hands-on coaching and mentorship to the teamFoster a collaborative and respectful team cultureConduct regular one-to-ones and annual performance reviews Leverage technology, automation, and practical AI to enhance visibility, efficiency and UXDefine and track KPIs for delivery effectiveness, embedding continuous improvement across the team.Personally manage a portfolio of projects About You Proven success leading project delivery teams within a software, consultancy, or technology-focusedFamiliarity with a variety of delivery methodologies e.g., agile, waterfallSolid understanding of project governance, risk management, and resource planningExperience of using project management tools e.g. Asana, MS Project experience in AI integration advantageous.Experience designing or optimising delivery frameworksBackground in change management, transformation, or continuous improvement environmentExperience managing a team, including performance management, mentoring and workload balancing with a passion for nurturing high-performing teams.Confident in dealing with clients at senior levels and managing challenging stakeholder dynamics, solution focussed and resilient.Commercial acumen, including understanding of budget control, margin, and contract obligationsCalm, pragmatic and structured under pressureComfortable working in a fast-paced SME environment with a hands-on approach About the companyAt this company, you’ll have the opportunity to work hands-on with cutting-edge technology and innovative products that make a real impact. They offer a competitive salary and the flexibility to work on a hybrid basis. While they embrace flexible working, they also value connection and collaboration, regularly coming together for company-wide All-Hands meetings and relaxed social events. Your wellbeing matters to them, and they’re committed to supporting your personal and professional growth every step of the way.On offer is a competitive salary, 25 days holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, discretionary paid sick leave and hybrid working. They’re set in leafy Church Crookham (GU52 0RJ) with free car parking available.How to ApplyPlease note that eRecruitSmart is advertising this role on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work and reside in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
One of the UK's leading national children’s charities are seeking an enthusiastic HR & Payroll O... One of the UK's leading national children’s charities are seeking an enthusiastic HR & Payroll Officer to join their dedicated, experienced and growing team of professionals as they embark on a journey of expansion in Newcastle under Lyme. This is a full-time role based in state-of-the-art facilities and there is an informal homeworking option available up to 2 days a week. depending on business requirements. A full job specification will be sent to you on application.About the roleThe role of HR & Payroll Officer is a permanent post supporting the HR Team with all employment related matters and ensuring the Charity and its people are operating within the confines of all relevant legislation and best practice. You will: Support in providing an effective and efficient HR Service which also includes recruitment, compliance and fleet managementBe responsible for payroll, pension and benefits, ensuring the timely and accurate administration of payroll for monthly pay runsWork closely with colleagues to maintain a smooth payroll process, ensuring compliance with relevant legislation and continuously improving procedures for greater efficiency.Need to be highly motivated, efficient and organised and enjoy working as part of a team, whilst also being comfortable working independently. Accuracy and attention to detail is vital in this post HR Responsibilities: Process new starters and leavers in accordance with relevant legislation and Charity policyCreate new starter packs including offer letters, contract of employment, etcConduct pre-employment and new starter checks including references, DBS and right to work checksMaintain accurate employee records, databases and systemsSupport the induction and onboarding process for new employeesLog, monitor and assist with disciplinary, grievance, performance and absence management processesCollect data and compile reports on various HR metricsManage enquiries by email, phone and face to faceAssist with recruitment across all departments, placing adverts, tracking applicants, arranging interviews, etcFleet management for company cars Payroll Responsibilities: Manage end-to-end monthly payroll for approximately 100 employees Create and maintain monthly payroll file and documentation using SageReconcile inputs from HR and time & attendance systemsConduct pre and post-payroll checksProcess statutory payments, starters, leavers and all other employee data changesEnsure compliance with HMRC, including year-end reporting (P11d, payrolled benefits and RTI submissions)Manage and administer auto-enrolment pensions, HMRC/RTI information and paymentsMaintain accurate records, both paper and electronic, ensuring data integrityInvestigate payroll discrepancies and queries professionally, quickly and efficiently About the rewardsAs HR & Payroll Officer you will work 37.5 hours per week, with an informal homeworking option available up to 2 days a week. The Charity is an Equal Opportunities Employer, and the role offers a host of superb benefits including: A salary of up to £35,000 per annum depending on qualifications and experience27 days annual leave per annum exclusive of Bank Holidays (increasing with length of service)Charity worker discountsRecommend a friend schemeSupport with CPD along with extensive training and developmentEnhanced annual leaveOccupational sick pay after qualifying periodAward winning purpose-built facilitiesFully equipped kitchensIndoor and outdoor breakout areasChill-out areasLockers and ShowersSensory gardensFully equipped kitchensFlexible working patternsFree on-site parkingEmployee Assistance Programme About youTo be successful for the role of HR & Payroll Officer, you will have the following skills and attributes:Essential Criteria: As a minimum, GCSE’s in English and Maths (or equivalent)Entry level payroll qualification (or working towards)Experience working with SAGE 50 payroll or similar payroll softwareMinimum of 2 years’ experience working in a HR/payroll setting Knowledge of relevant legislation affecting HR and payroll practicesAble to build strong relationships with all colleagues and stakeholdersAbility to multi-task, prioritise and work under pressure to tight deadlines You must also have excellent: Data entry skills with the ability to work to a high degree of accuracyWritten and verbal communication skillsProblem solving and negotiation skillsIT skills, fully proficient in the use of Microsoft Office packages About the CharityOur client is a national charity and a is a Disability Confident employer, who aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice. They believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.How to ApplyeRecruitSmart is advertising the role of HR & Payroll Officer on behalf of the Hiring Company and to apply, you must reside in and have eligibility to work in the UK. Please apply with your CV detailing full career and academic history of achievements with associated dates. A full application form will be required prior to interview to comply with Safer Recruitment Practices. Thank you for your interest in this position.
Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom H... Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world’s most iconic brands and join Porsche Centre Guildford.As a Centre Support Assistant / Showroom Host you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand.When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events.Responsibilities: Welcome visitors and customers promptly and professionallyGuide customers through the showroom, answering questions and providing information about vehicles, features, and promotionsDirect customers to the appropriate department or team memberManage incoming calls, forwarding them onto the right department.Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displaysOffering refreshments and ensuring the waiting areas are well stocked and cleanGathering customer feedback and insights to improve the showroom experience and reporting any concernsSupport administrative tasks as required Preferred Skills/Experience: Background in hospitality, retail, reception or similar customer facing roleA friendly and approachable demeanour, with excellent communication skillsGood organisational skills and attention to detailAbility to manage multiple tasks in a fast-paced environmentTeam orientated mindsetBasic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving LicenceExperience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Part time hours of work on a rotating shift pattern, 8am to 6pm daily: Week 1 - Monday, Wednesday & Friday / Week 2 – Monday, Friday & Saturday£31,500 pro-rata plus 10% monthly bonus33 days per year, pro rataOption of a VW Group Vehicle at preferential leasing ratesDedicated mental health championsPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeing Centre:The biggest ‘Destination Porsche’ centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone’s throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station.Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.How to ApplyPlease note that eRecruitSmart is advertising the role of Centre Support Assistant / Showroom Host on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of... Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of the world’s most iconic brands and join Porsche Centre Reading.If you’re a fully qualified Vehicle Technician, ideally with recent dealership franchise experience, we’d love to hear from you.As a Porsche vehicle Technician, you will maintain, repair, and service our customer’s vehicles to the highest standard. Communicating effectively with the Service Team, you will seek to diagnose potential problems, fix mechanical and/or electrical issues or carry out routine service work. All the while ensuring the highest level of accurate record keeping and ensuring vehicles are fixed first time, and exceeding customers’ expectations.Responsibilities: Identifying problems with vehicles using diagnostic tools and equipmentCarrying out repairs and service work across the whole Porsche vehicle rangePerforming road tests to ensure repairs were successful and vehicles are functioning properly.Documenting services performed, parts used, and any issues found during inspections.Communicating with the Service Team or customers about vehicle issues and repair options.Ensuring all work is performed in accordance with safety regulations and Porsche’s exemplary customer service level expectationsKeeping up with the latest automotive technologies and repair techniques. Minimum Qualifications: A full vehicle (Category B) driver’s license, ideally for a for a minimum of two yearsLevel 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualificationExperience of working within a franchised automotive dealershipExcellent mechanical and technical skills to be able to diagnose and repair faults on a wide range of vehiclesAbility to work quickly, diligently and efficiently Desirable Qualifications: Level 3 Diploma in Light Vehicle MaintenanceLevel 3 Diploma in Auto-Electrical and Mobile Electrical OperationsLevel 3 Award in Electric/Hybrid Vehicle System Repair and ReplacementExperience of working within a prestige franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer Competitive Salary along with monthly Bonuses for exceptional performanceSalary increases as you progress through your Porsche training and accreditationGuaranteed monthly bonus payment for the first 3 months of your employment33 days holiday, with extra for long serviceFixed hours each week - no shift patterns. Monday to Friday 8.00am to 5.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.Option of a VW Group Vehicle at preferential leasing ratesPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health championsEmployee representative body - your voice at workFive full sets of work wear along with Porsche jumpers, gilets, jacket and safety boots Centre:Porsche Centre Reading, the very first ‘Destination Porsche’ centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members.Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.How to ApplyPlease note that eRecruitSmart is advertising the role of Vehicle Technician on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
Porsche Retail Group (PRG) have an excellent opportunity for a Sales Executive to work for one of th... Porsche Retail Group (PRG) have an excellent opportunity for a Sales Executive to work for one of the world’s most iconic brands and join Porsche Centre West London.To apply for this role of Sales Executive you must have: 1+ years Sales ExperienceExperience working in an automotive dealership, ideally luxuryFull Driver’s License for 2yrs – aged 21 or above (insurance purposes) Role:As a Sales Executive, you’ll be responsible for understanding our customer’s individual needs, providing tailored solutions, to ensure they choose the correct new or pre-owned Porsche vehicle for their lifestyle. You’ll provide our customers with professional advice and high-quality customer service to support them with their enquiries and ordering processes and build long-lasting relationships. From financing to contracts, you’ll aim for total customer satisfaction throughout the process, achieving sales targets and contributing to the overall success of the Centre.Responsibilities: Provide information to customers and potential customers about our vehicles, features, and financing optionsConduct product demonstrations and test drivesGuide customers through the sales process from initial contact to handoverNegotiate prices and terms of sale to ensure Centre targets are metIdentify and pursue new sales leads through networking, referrals, and database miningEnsure the Centre database is kept up to date and accurate for existing and potential customersMaintain contact with customers post-sale to ensure satisfaction and encourage life long ownershipStay updated on the latest automotive trends, models, and technologiesParticipate in training sessions to improve sales techniques and product knowledge Minimum Qualifications: Be over 21 and held a full Drivers Licence for a minimum of two years (for insurance purposes)Sales experience within a luxury retailer brandExcellent communication skillsAbility to close deals and influence customers Desirable Qualifications: Proven ability to provide excellent customer serviceDesire to learn and grow with the companyA keen interest in the motor industry, keeping up to date with industry trends, competitors, and market opportunitiesDesire for a successful sales career Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: OTE of £70,000 in the first year, with a basic salary of £29,400. Guaranteed Bonus payments for the first 6 months of your employmentVW Group tax efficient company vehicleOption of a second VW Group Vehicle at a preferential leasing rate33 days holiday per year, with extra for long serviceFixed hours each week - no Sunday working. 5 days per week, Monday to Saturday.Dedicated mental health championsPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingFive full sets of branded uniform Centre:Porsche Centre West London is our largest Centre in the south of England. Our Centre is divided into over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking.CompanyHeadquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.ApplyingPlease note that eRecruitSmart is advertising the role of Car Sales Executive on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must have eligibility to work and reside in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
Porsche Retail Group are recruiting for an experienced automotive Service Advisor for our West Londo... Porsche Retail Group are recruiting for an experienced automotive Service Advisor for our West London Centre. Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.As a Service Advisor, you are fundamental to our customer’s ownership experience, and the overall performance of the Aftersales Department. Combining your vehicle technical knowledge with strong communication skills, you’ll ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services, and fostering long-term customer relationships.Please note that to be considered for this role you must have experience from within a dealership environment. Porsche Centre West London is our largest Centre in the south of England. Our centre is divided into three locations, featuring a dedicated satellite aftersales service near Kew. Conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road. We offer our amazing staff subsidised parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk.Responsibilities: Determining services needed by listening to the customer's description of their vehicle’s symptoms; clarifying their problems; conducting technical visual inspections; checking vehicle maintenance records; examining service schedules as appropriateDiscussing all Porsche’s products and services, identifying and selling value added services and accessoriesRaising orders for parts identified to repair the vehicle or as requestedTracking the vehicle through the workshop, remaining in constant communication with the customer during the repair process, updating the customer as required and ensuring delivery of the vehicle at the promised timeInvoicing customers and taking paymentMeeting ‘walk in’ customers and booking them an appointment as requiredAiding with bookings centre during peak periods Minimum Attributes: Dealership experience with an understanding of automotive systems and repair processesAbility to clearly convey information to customers and team members.Strong focus on meeting customer needs and ensuring satisfaction.Worked in a fast-paced environmentConfidence to upsell services and products when appropriate Benefits: Basic Salary of £36,000 per annumMonthly bonus, up to 35% of salary per yearOption of a VW Group Vehicle at a preferential leasing rate33 days holiday per year plus bank holidays, with extra days for long serviceFixed hours each week - no shift patterns. Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pmDedicated mental health championsEmployee representative body - your voice at workPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeing Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.ApplyingPlease note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You’re welcome to request a full synopsis of the job description during your first round of interview, should you be successful. We look forward to hearing from you!
Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of... Porsche Retail Group (PRG) have an excellent opportunity for a Vehicle Technician to work for one of the world’s most iconic brands and join Porsche Centre West London. To apply for this role of Vehicle Technician, you must have: Either level 2 or 3 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualificationExperience working in a franchised automotive dealershipFull Drivers License Role:As a Porsche vehicle Technician, you will maintain, repair, and service our customer’s vehicles to the highest standard. Communicating effectively with the Service Team, you will seek to diagnose potential problems, fix mechanical and/or electrical issues or carry out routine service work. All the while ensuring the highest level of accurate record keeping and ensuring vehicles are fixed first time, and exceeding customers’ expectations.Responsibilities: Identifying problems with vehicles using diagnostic tools and equipmentCarrying out repairs and service work across the whole Porsche vehicle rangePerforming road tests to ensure repairs were successful and vehicles are functioning properly.Documenting services performed, parts used, and any issues found during inspections.Communicating with the Service Team or customers about vehicle issues and repair options.Ensuring all work is performed in accordance with safety regulations and Porsche’s exemplary customer service level expectationsKeeping up with the latest automotive technologies and repair techniques. Minimum Qualifications: A full vehicle (Category B) driver’s license, ideally for a for a minimum of two yearsLevel 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualificationExperience of working within a franchised automotive dealershipExcellent mechanical and technical skills to be able to diagnose and repair faults on a wide range of vehiclesAbility to work quickly, diligently and efficiently Desirable Qualifications: Level 3 Diploma in Light Vehicle MaintenanceLevel 3 Diploma in Auto-Electrical and Mobile Electrical OperationsLevel 3 Award in Electric/Hybrid Vehicle System Repair and ReplacementExperience of working within a prestige franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: Competitive Salary along with monthly Bonuses for exceptional performanceSalary increases as you progress through your Porsche training and accreditationGuaranteed monthly bonus payment for the first 3 months of your employment33 days holiday, with extra for long serviceFixed hours each week - no shift patterns. Monday to Friday 8.00am to 5.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.Option of a VW Group Vehicle at preferential leasing ratesPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health championsFive full sets of work wear along with Porsche jumpers, gilets, jacket and safety boots Centre:Porsche Centre West London is our largest Centre in the south of England. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking.Company:Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.Applying:Please note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms.You must have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You’re welcome to request a full synopsis of the job description during your first round of interview, should you be successful.We look forward to hearing from you!