Explore Equals One Ltd jobs in the UK

Client Success ManagerRemote, UKSalary: £32k - £35k per year + BenefitsPermanentAbout Us  Vantify ar... Client Success ManagerRemote, UKSalary: £32k - £35k per year + BenefitsPermanentAbout Us  Vantify are at the forefront of revolutionising health and safety compliance solutions, Supply Chain compliance and Facilities Management, where your contribution will be instrumental in shaping a more streamlined and compliant landscape. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes & Facilities management.Our dedicated team of professionals’ merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards.Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. Vantify are not just your safety partner but also your pathway to success.About the role We are seeking an experienced and motivated Client Success Manager with strong account management skills and a background in health and safety/compliance or facilities management/supply chain compliance. If you're ready to make a difference in a dynamic environment, we want to hear from you!The Client Success Manager will be accountable for managing service deliverables and ensuring compliance with health and safety requirements for individual contracts. Their primary interactions will be with clients' Health and Safety teams, Facilities Managers as well as our internal Compliance Service Directors, Consultants, Technical Managers and the Helpdesk/CAFM Helpdesk team. You will report to your line manager but will also work closely with other members of the wider teams across different departments.The role will encompass a combination of client account management, health and safety tasks, and the necessary administrative duties. As the Client Success Manager, you will be responsible for delivering a high-quality, responsive service to clients. Strong communication skills and a proactive, “can-do” attitude are essential for success in this position.What you’ll be getting up to Serve as the primary contact between the company and clients, handling inquiries and maintaining regular communication to understand their needs, expectations and feedback.Keep your line manager informed and proactively develop client accounts by offering additional services to increase value. Attend client meetings, produce agendas and minutes when required.Notify clients of high-risk/P1 issues per client protocol.QA reports within SLA, ensure compliance with client protocols, Vantify standards and industry regulations.Coordinate system updates and provide feedback to Consultants via Team Managers.Work with the scheduling team to track consultant’s visits, ensuring reports are uploaded on time. Follow up on absent reports.Provide guidance on common issues, new legislation and client requirements. Assist in briefing Consultants on client-specific matters.Be proficient in all relevant systems, including Report Writer software and client-specific modifications. Collaborate with the Meridian software and Development teams to resolve issues and enhance applications.Maintain client-specific risk assessment controls in Report Writer and ensure consistency across the company by coordinating with Fire Consultants.Support Consultants, particularly new hires, by sharing client account knowledge, accompanying them on visits and identifying training needs.Prepare and analyse client reports, identifying trends and making recommendations. Present performance reports and gather feedback for service improvement.Manage helpdesk tasks, ensuring timely completion and monitoring outstanding issues.Coordinate with IT teams on system enhancements. Update and review client-specific training materials. Assist in planning, scheduling and delivering client training (online and face-to-face).Conduct health and safety consultancy activities as needed. Contribute to internal safety systems and processes.Assist in mobilising new contracts, renewals and contract negotiations. Identify opportunities for account growth and upselling additional services.Build and maintain relationships with internal teams, including CAFM/Compliance Helpdesk and Consultancy teams.Develop and implement strategies to support client retention targets and ensure alignment with client goals. Assist with invoicing and resolving billing issues. What we're looking forThe ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. Must Haves  Minimum of 2/3 years Account Management experience in a similar sectorExcellent IT Skills - Microsoft Office and other collaborative working systems is essential, specifically Excel, PowerPoint and Word. A pro-active approach to problem solving - planning ahead to foresee potential issues and taking personal responsibility for completing tasks.Good interpersonal skillsAbility to work autonomously in role Nice-to-haves: A good understanding of property management/FM & Health and Safety would be very advantageous.Understanding of compliance within Health and Safety (Risk Assessments/Audits etc).Environmental knowledgePrevious experience working with SaaS products Why Join Us?We put people first—whether it’s our customers or our colleagues. When you join us, you’ll be part of a supportive team that values collaboration, innovation, and professional growth. We’ll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way.Some of our benefitsWe aim to support our colleagues both professionally and personally. Here’s a snapshot of what we offer: Salary: £32,000 - £35,000 per annum with a car allowance of £5,500 plus a 5% performance related bonusLocation: Home based with travel to meet with colleagues and clients (including regular meetings in London)Wellbeing – Health cash plan, gym discounts, cycle to work scheme and an enhanced employee assistance programmeFinancial – salary sacrifice pension scheme and exclusive shopping discountsFamily – we enhance statutory entitlements for family leave policiesCommunity – volunteer days and religious holiday swapsSocial – we host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of workDevelopment – we’ll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library   INDHS 

Marketing and Business Development Manager Salary between £37,002 to £47,464 dependent on experience... Marketing and Business Development Manager Salary between £37,002 to £47,464 dependent on experienceLocation: Near Lealholm, Whitby, YO21Full-TimeBenefits Employee Assistance Programme (EAP)Funded CPD opportunitiesAnnual leave loyalty scheme1 day of birthday leaveRegular team social events outside of the 9-5Idyllic office location in the North York Moors National ParkUnlimited supply of your favourite tea, coffee and biscuits We are looking for a driven and strategic Marketing Account Director (New Business Development) to join our award-winning agency based in the stunning North York Moors.At Elf Marketing, we provide hands-on, results-driven marketing services that help businesses grow and thrive. As we continue to expand, we are looking for an ambitious, experienced professional to lead our new business efforts and develop lasting client partnerships.This is a key role within our team-perfect for a motivated self-starter who thrives in a fast-paced environment, enjoys winning new business, and is passionate about delivering smart, strategic marketing solutions. You will lead on marketing and sales activity, working closely with both clients and colleagues to deliver impactful, goal-focused campaigns.Key Responsibilities but not limited to:-Drive company growth by leading sales & marketing activities: Lead generationPitching & negotiationSales process managementStrategic planningReporting & analysisTeam management Establish successful working relationships and processes with new and existing clients: Utilise company CRM system to improve customer service, retention and sales growthUnderstand client needs and tailor solutions based on strategic business objectivesLead on-boarding processes for new clientsOversee new client accounts and associated project delivery for initial period Line manage assigned report(s) within the business: Monitor performance on an ongoing basisDeliver annual appraisal processUnderstand and adhere to HR procedures relating to line management Contribute to strategic business development: Take a lead role in developing and implementing company marketing and sales campaignsTake a lead role in at least one key internal department e.g. HR, Health & SafetyProvide support to client services delivery team as required Key Skills & QualificationsEssential: 3-4 years’ experience in business development, ideally in advertising/marketingProven success in sales, hitting targets, and growing client accountsStrong grasp of financial targets, budgets, and CRM/sales toolsSkilled in project management and client servicesPrevious team management experienceExcellent communicator, both written and verbalDegree-level education or equivalentProficient in MS Office and G SuiteWilling to travel and stay overnight when requiredFull UK driving licence and own vehicle (insured for business use) Desirable: Experience in tender writing and bid management processes Personal Attributes Ambitious, proactive, and goal-drivenConfident, articulate, and professionalStrong time management and attention to detailReliable team player with a hands-on attitudeCreative, personable, and well-organiseOpen, honest, and committed to continuous developmentPositive, problem-solving mindset Interested? Apply now with your updated CV and a cover letter outlining your suitability for the role.   INDHS 

Account ManagerLocation: PSL Print Management, PrestonSalary: £29k - £32k subject to experience + Be... Account ManagerLocation: PSL Print Management, PrestonSalary: £29k - £32k subject to experience + Benefits Monday – Friday 9am-5pm (35 hours / week). Part of the Hague Print Media Supplies Group, PSL Print Management is a UK market leader in Print Management Services providing a vast range of services that are integrated to provide the most cost efficient and effective marketing support functions in Print Management. Tailoring service and delivery to clients needs we provide a bespoke service with some of the most experienced personnel in the industry.What you’ll be doing: Your responsibilities will include: building and maintaining strong, long lasting client relationships.acting as a lead point of contact for customer account management matters.responsibility for end-to-end account management processes – from quotation to order processing and delivery. handling orders from production to completion, often to exacting deadlines.   working alongside the Account Director to generate new / additional business with existing clients. Does this sound like you? You have already gained account management experience that also reflects the same responsibilities as listed above. If your account management experience has been gained within the print sector then that would be useful, but it is not essential. You live within a commutable distance of our office (PR2 5ND). You’ll be able to demonstrate: a confident manner and a flexible and logical approach to work.great administration ability – efficiency, attention to detail and accuracy.fantastic organisation skills and the ability to work to deadlines.effective verbal and written communication ability, including an excellent telephone manner.effective problem-solving ability.good working knowledge of Excel, Word, and e-mail.a superb, ‘can-do’ customer service attitude. Work Hours:Monday – Friday 9am-5pm (35 hours / week). Why Choose Us:You will be joining a friendly, professional and hard-working team.  Benefits include: A basic salary of £29k - £32k (subject to experience).Eligibility to join an incentive scheme once probation period completed. 27 days of holiday each year plus bank holidays.Pension and life assurance.Hybrid working considered.Free onsite parking (you’ll be based at our office located in Red Scar Business Park, Preston, PR2 5ND). If you feel that you can offer the relevant skills and experience we are seeking then we would love to hear from you.  Please apply online with a CV that clearly sets out the relevancy of your experience. A Basic Disclosure and Barring Service Check (criminal records check) applies to this role: an offer of employment will be conditional upon the successful applicant undertaking this check and it being deemed to be satisfactory.   INDHS

Retail ManagerSalary circa £26,500 – £30,000 dependent on skills and experience + BenefitsFull timeH... Retail ManagerSalary circa £26,500 – £30,000 dependent on skills and experience + BenefitsFull timeHarrogate HG1Are you a passionate runner and fitness enthusiast with excellent customer service skills?Our client, Up and Running are seeking a highly motivated Retail Manager to lead their team and promote the highest standards of customer service and product knowledge in their local running and fitness community.As Retail Manager, you'll be responsible for the daily operations of our store, ensuring a welcoming environment for customers, visitors, and team members. You'll use your expertise to advise and recommend footwear to customers, training team members in the use of gait analysis and ensuring quality of analysis delivered. You'll also oversee the store's stock holding, staffing, and promotions calendar, reporting accurately on finance and stock levels.But it's not just about the day-to-day - you'll also work towards the long-term success of our store, liaising with Head Office on matters of stock, promoting the store through in-store and outreach promotions, and identifying new opportunities. As a leader, you'll be responsible for recruiting and training team members, ensuring that all staff follows Health and Safety policies and procedures, and conducting performance appraisals and probationary reviews.In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more.Join a team of like-minded individuals who are dedicated to helping customers achieve their goals.Apply for the Retail Manager role today and take the first step towards an exciting career with Up and Running. THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED INDHS