We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’... We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’ll join our Sales team, supporting new and existing customers with sales and retention enquiries, recommending the right products and services, and delivering a personalised, target-driven customer experience.Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this role. Customer Service Advisor role: The roles offered are within the Sales team, which combines the Mobile and Broadband departments. Advisors will sell a wide range of products and services to new and existing customers, including mobiles, SIM-only plans, tablets, laptops, smart watches, home broadband, TV, 4G Wi-Fi and insurance. The role involves having personalised conversations to understand customer needs, recommend suitable products, and retain customers considering cancellation. Advisors will work towards monthly revenue, conversion and service targets while delivering an excellent customer experience through both new sales and retention enquiries.Customer Service Advisor pay: £25,087 with a pay rise after 6 months in the business
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We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits: 30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour.
We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits: 30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour.
We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits: 30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour.
We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits: 30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour.
We’re recruiting Call Handlers to earn up to £32,613 per annum. You will handle emergency calls, a... We’re recruiting Call Handlers to earn up to £32,613 per annum. You will handle emergency calls, assess situations, and coordinate the deployment of officers. Your decisions during live incidents will directly impact public confidence and operational outcomes.Call Handler benefits:Call Handlers and Dispatchers working 24/7 shifts can earn up to 33.79% on top of base salary, depending on the rota worked. WMP provides an enhanced employer-contribution pension for police staff, significantly above statutory minimums.Allowances for Specific Roles / PatternsWeekend working allowancesShift allowancesOn call or other role specific allowancesAnnual pay progression until the top of grade is reached.Discounted e‑vouchers and thousands of retailers offersSalary sacrifice schemes (cycle to work, car leasing)Net deduction schemes for larger purchases (bikes, holidays, etc.)Blue Light Card eligibility offering reduced prices at major retailers, restaurants and leisure providers.All new employees receive a free 28‑day bus pass for travel across the West Midlands and a 25% discount for the following two months.Police staff discounted rail travel passes, with loan repayment availableDiscounts available at selected NCP car parks across the region.Access to professional physical and mental wellbeing supportConfidential support for personal or work-related issues.Financial wellbeing support and guidance services. Training is included to prepare you for this roleCall Handler role:West Midlands Police is seeking highly capable, resilient, and dedicated individuals to join our Force Contact Department as Call Handlers or Dispatchers. These frontline roles are critical to public safety and require professionalism, composure, and excellent decision‑making.You will be the first point of contact for the public during emergencies and the operational link that ensures the effective deployment of police resources across the West Midlands.Whether you are answering a 999 call or coordinating officers in a live incident, your actions will directly influence public confidence, risk management, and operational outcomes.Key Responsibilities Respond to emergency (999) and non‑emergency (101) calls withclarity, professionalism, and empathy.Use structured questioning to identify risk, vulnerability, andimmediate operational requirements.Record incidents accurately using police systems and recognisedrisk assessment models, including the National Decision Model(NDM) and THRIVE.Provide reassurance and guidance to callers, including thoseexperiencing distress, trauma, or crisis.Identify safeguarding indicators and escalate concernsappropriately.Work collaboratively with internal teams to ensure timely andeffective incident progression.Deploy and coordinate frontline police units to live incidentsacross the West Midlands.Monitor situations through radio communications, system inputs,and where appropriate, CCTV feeds.Apply NDM and THRIVE principles to prioritise and managemultiple incidents simultaneously.Provide officers with continuous updates to support situationalawareness and operational safety.Maintain clear communication with supervisors and specialist units to support incident resolution. Call Handler pay:£28,914 & up to £32,613 + Uplift on base salary for 24/7 shift working
We’re recruiting for Warehouse Operatives to earn up to £15.50 per hour. Career progression, flexibl... We’re recruiting for Warehouse Operatives to earn up to £15.50 per hour. Career progression, flexible shifts and overtime opportunities available. Warehouse Operative benefits: 10% off purchases on products and double discount events up to three times a year.After 3 months’ service, colleagues receive a discount card with 10% off most purchases, increasing to 15% for a 4-day period after every four-weekly payday, thirteen times a year. In addition, colleagues receive 10% off at the Café and 20% off all F&F purchases.10% off pay monthly and SIM-only mobile deals for yourself, along with further great deals throughout the year.Up to 30% off car, pet, and home insurance. Terms and conditions apply.Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses, and contact lenses.50% off health checks at the Pharmacy.Exclusive access to discounted breakdown cover ratesAn exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy shares in the future at a discount.Retirement savings plan (pension) - save up to 5% and the company will match your contribution.Life Assurance - You are covered for death in service life cover of up to three times annual payHealth and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.A great holiday package Training is included to help prepare you for this role.Warehouse Operative role: Picking and packing customer orders using a handheld terminal to meet pick targets and accuracy expectationsReceiving, storing, and stacking stock safely and appropriatelyWorking with integrity to ensure all stock requirements are fulfilled accuratelyMaintaining a clean, safe, and organised working environment, with health, safety, and legal compliance always top of mindSupporting general warehouse duties as required across the distribution centre Warehouse Operative pay: £12.71 - £15.50 per hour.
We’re recruiting for Warehouse Operatives to earn up to £15.50 per hour. Career progression, flexibl... We’re recruiting for Warehouse Operatives to earn up to £15.50 per hour. Career progression, flexible shifts and overtime opportunities available. Warehouse Operative benefits: 10% off purchases on products and double discount events up to three times a year.After 3 months’ service, colleagues receive a discount card with 10% off most purchases, increasing to 15% for a 4-day period after every four-weekly payday, thirteen times a year. In addition, colleagues receive 10% off at the Café and 20% off all F&F purchases.10% off pay monthly and SIM-only mobile deals for yourself, along with further great deals throughout the year.Up to 30% off car, pet, and home insurance. Terms and conditions apply.Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses, and contact lenses.50% off health checks at the Pharmacy.Exclusive access to discounted breakdown cover ratesAn exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy shares in the future at a discount.Retirement savings plan (pension) - save up to 5% and the company will match your contribution.Life Assurance - You are covered for death in service life cover of up to three times annual payHealth and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.A great holiday package Training is included to help prepare you for this role.Warehouse Operative role: Picking and packing customer orders using a handheld terminal to meet pick targets and accuracy expectationsReceiving, storing, and stacking stock safely and appropriatelyWorking with integrity to ensure all stock requirements are fulfilled accuratelyMaintaining a clean, safe, and organised working environment, with health, safety, and legal compliance always top of mindSupporting general warehouse duties as required across the distribution centre Warehouse Operative pay: £12.71 - £15.50 per hour.
We’re recruiting for Warehouse Operatives to earn up to £16.70 per hour. Career progression, flexibl... We’re recruiting for Warehouse Operatives to earn up to £16.70 per hour. Career progression, flexible shifts and overtime opportunities available. Warehouse Operative benefits: Competitive hourly pay with enhanced rates for night shiftsOvertime opportunities, especially during peak seasonsPaid training and on-the-job learningOpportunities for career progressionEmployee discounts on Amazon products and servicesOn-site facilities such as canteens, break rooms, and parking (site dependent)Health and wellbeing support programmesPension scheme and holiday entitlement (where applicable)Performance-based incentives and recognition schemesReferral bonuses (subject to campaign availability) Benefits and bonuses may vary depending on location, site, and business needs. Full details will be provided during the application process.Training is included to help prepare you for this role.Warehouse Operative role: Receiving, checking, and sorting a wide range of Amazon productsPicking, packing, and shipping customer orders accuratelyStowing and organising inventory within the warehouseRelocating products using equipment such as forklifts, pump trucks, and power pallet trucks (where trained)Loading and unloading deliveriesUsing handheld scanners and warehouse systemsMaintaining a clean, safe, and organised workspaceWorking as part of a team to meet productivity targets Warehouse Operative pay: £14.30 - £16.70 per hour.
We’re recruiting for Warehouse Operatives to earn up to £16.70 per hour. Career progression, flexibl... We’re recruiting for Warehouse Operatives to earn up to £16.70 per hour. Career progression, flexible shifts and overtime opportunities available. Warehouse Operative benefits: Competitive hourly pay with enhanced rates for night shiftsOvertime opportunities, especially during peak seasonsPaid training and on-the-job learningOpportunities for career progressionEmployee discounts on Amazon products and servicesOn-site facilities such as canteens, break rooms, and parking (site dependent)Health and wellbeing support programmesPension scheme and holiday entitlement (where applicable)Performance-based incentives and recognition schemesReferral bonuses (subject to campaign availability) Benefits and bonuses may vary depending on location, site, and business needs. Full details will be provided during the application process.Training is included to help prepare you for this role.Warehouse Operative role: Receiving, checking, and sorting a wide range of Amazon productsPicking, packing, and shipping customer orders accuratelyStowing and organising inventory within the warehouseRelocating products using equipment such as forklifts, pump trucks, and power pallet trucks (where trained)Loading and unloading deliveriesUsing handheld scanners and warehouse systemsMaintaining a clean, safe, and organised workspaceWorking as part of a team to meet productivity targets Warehouse Operative pay: £14.30 - £16.70 per hour.
A leading recruitment agency is seeking a Data Analyst Apprentice. The employer will be supporting y... A leading recruitment agency is seeking a Data Analyst Apprentice. The employer will be supporting you all the way towards your first career within Data.KEY DUTIES Create a suite of automated reports and dashboards by which we can effectively manage their business.Identify KPIs within the business and ensure that they are measurable with achievable targets.Develop an understanding of the various end users of these reports and ensure that they are suitable.Use advanced analytics practices to delve deeper into trends and patterns in the data. Be able to communicate technical solutions to non-technical people. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
A branding agency in the East Midlands requires a Junior Marketing Executive. You’ll be responsible... A branding agency in the East Midlands requires a Junior Marketing Executive. You’ll be responsible for supporting the smooth running of the department, helping us achieve their objectives of growing their brand. This role is suitable for someone new to the industry since all training will be provided, all they require is passion and commitment towards all things marketing.KEY DUTIES Support the Comms Manager with content creation, such as drafting external and internal newsletters, blogs and social media postsMonitor the website, liaising with stakeholders to ensure content is regularly refreshed and up to dateCreate basic graphics and design using CanvaSupport in-person and virtual events, with admin and logistical supportManage the marketing inbox, responding to clients, research respondents and job seekersMonitor review platforms and respond to reviews with the support of the Comms Manager CANDIDATE REQUIREMENTS Interested in a career in Digital marketingCreativeGood communication skillsOrganised with excellent time management skills Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT s... As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment.KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systemsProvide basic IT support and guidance for common technical issuesLog incidents accurately and escalate where necessarySupport users with account access, passwords, and basic software issuesDeliver a positive and professional customer experience CANDIDATE REQUIREMENTS Strong communication and customer service skillsInterest in starting a career in IT supportOrganised and able to follow processesWillingness to learn technical skills
As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT s... As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment.KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systemsProvide basic IT support and guidance for common technical issuesLog incidents accurately and escalate where necessarySupport users with account access, passwords, and basic software issuesDeliver a positive and professional customer experience CANDIDATE REQUIREMENTS Strong communication and customer service skillsInterest in starting a career in IT supportOrganised and able to follow processesWillingness to learn technical skills
Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkerin... Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology?If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support roleThis role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more time and ownership, you’ll be there to support customers every step of the way.No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.CANDIDATE REQUIREMENTS Ability to work collaboratively in a team environmentProblem-solving skills and a proactive approach to identifying potential security issuesGood communication skills to effectively document and report security findings Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.