An IT support company is looking for a IT Support & Customer Service Apprentice to join their te... An IT support company is looking for a IT Support & Customer Service Apprentice to join their team. This is a great opportunity for someone starting their career in IT who enjoys helping people and solving problems. You’ll receive hands-on training, structured learning, and guidance from experienced professionals.As an apprentice, you’ll learn how to provide technical support to customers, assist with troubleshooting, and help maintain IT systems. This role is perfect for someone who is enthusiastic about technology and enjoys working with people.Key responsibilities Learn how to respond to customer queries via phone, email, or chat.Assist in diagnosing and resolving basic IT issues (hardware, software, connectivity).Help set up and configure devices for customers.Support the team in logging and tracking support requests.Learn to provide clear and friendly advice to customers.Assist with routine system checks and updates.Work with the IT team to escalate more complex issues.Stay informed about common IT problems and solutions. Requirements Interest in technology and helping people.Good communication skills and a friendly approach.Willingness to learn and develop new skills. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
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A creative design agency in the East Midlands has need for a Digital Marketing Coordinator.Working o... A creative design agency in the East Midlands has need for a Digital Marketing Coordinator.Working on the Digital team, you will be supporting the successful implementation of various digital marketing campaigns. Training will be provided so ideal for a 1st time role.KEY DUTIES Optimising client websites and using a variety of SEO methods to do so, including on-page optimisation, blog writing, technical SEO, link building, and Google Business Profile postingCreating social media imagery for CanvaConducting keyword researchRunning paid campaignsParticipate in internal meetings to discuss strategiesAssisting the content team if needed, with social media and copywriting CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Working within our client’s award-winning contact centre in the North East area of England. Their Te... Working within our client’s award-winning contact centre in the North East area of England. Their Technical Support Experts help customers get the best out of their products and take pride in giving the best quality advice. They are the frontline support for businesses and accountants who use their products in their everyday business lives, and experts for our customersrequiring advice or facing any technical problems. No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.KEY DUTIES You'll speak to their customers every day on an inbound call line, as they contact the company for technical and complex problems that need troubleshooting and resolving.It will be up to you to get to know their business, build rapport and help them get back on track with their product.You'll be a product expert, able to spot fixes and recommend additional products that could save them time and effort.You may speak to customers on occasion via web chat and email - so strong communication skills are key! CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated
We’re recruiting for Learner Engagement Advisors to earn up to £24,000 per annum + bonus available.T... We’re recruiting for Learner Engagement Advisors to earn up to £24,000 per annum + bonus available.Training is included to prepare you for this roleLearner Engagement Advisor role: This is an exciting opportunity to join a fantastic organisation as a Learner Engagement Advisor, the main responsibilities of the Learner Engagement Advisor is to complete enrolment activity with pre-qualified learners wishing to embark on a pre-employment training course. Learner Engagement Advisors will complete all onboarding paperwork with prospective learners along with the online pre induction checks, offering high quality CIAG throughout and supporting learners with getting ready to start their learning journey.Main Duties include:• Complete all enrolments scheduled by the learner recruitment team• Manage diary effectively to meet weekly enrolment activity targets• Give clear and accurate information relating to the jobs and courses.• Manage candidate expectations• Carry put effective pre induction session for all online learners ensuring they are readyfor first day in learning• Attend open days and carry out F2F enrolment if needed – (subject to availability andlocations)• To ensure the candidate onboarding process is followed to guarantee a high-qualitylearner experience• Actively track and report back on DNA’s to Team leader to support improvements inthe learner recruitment process• Ensure all administrative tasks including enrolment and induction paperwork arecompleted timely and accurately• To deliver outstanding Information, Advice and Guidance to new and existing learners• Support skills delivery team with learner day 1 experience and retention for newlearners to support retention KPIs• Build and maintain strong working relationships with key departments• Always adhere to GDPR regulations.• Ensure all training and CPD opportunities are undertaken• Attend all meetings and company updatesLearner Engagement Advisor role: £24,000 per annum + bonus available.
We are looking for confident and passionate Teaching Assistants to join our team in the Manchester a... We are looking for confident and passionate Teaching Assistants to join our team in the Manchester area earning £12.21 per hour. You will be working at mainstream primary schools, both within the class, and as 1-1 support for children with additional needs, across various age groups.Teaching Assistant job role: Assisting the Class Teacher with tailoring lessons to varying needsAssisting with group activitiesWorking with children on a 1:1 and group basisCarrying out interventions where neededProviding additional support to children with a range of SEN needsReporting to teachers/parents on progressKeeping children safe, both inside and outside of the classroom Teaching Assistant benefits: Training will be included to help prepare you for this role. Teaching Assistant pay: Hourly rate: £12.21
We are recruiting for Teaching Assistants earning up to £16.04, to provide tailored support to child... We are recruiting for Teaching Assistants earning up to £16.04, to provide tailored support to children with SEN. The role involves helping to implement EHCPs and support plans, working closely with SENCOs and external specialists, promoting independence and confidence in learners, and supervising classroom activities, playtime, and projects.Teaching Assistant job role: Provide tailored support to children with SEN (Special Education Needs)Help implement EHCPs and support plansWork closely with SENCOs and external specialistsPromote independence and confidence in learnersSupervise activities, including playtime and class projects. Teaching Assistant benefits: • Referral programme • Flexible working days (No weekends) • Gain valuable experience and make a real impact on the lives of students. • Competitive salary and benefits packageTraining will be included to help prepare you for this role. Teaching Assistant pay: Hourly rate: £12.21 - £16.04 per hour.
We are recruiting for Teaching Assistants to support classroom learning, provide one-to-one or small... We are recruiting for Teaching Assistants to support classroom learning, provide one-to-one or small group support, and help create a positive, inclusive environment for students, earning £12.21 per hour.Teaching Assistant job role: Assist teachers in planning and delivering engaging lessons.Provide one-on-one or small group support to students.Help to create a positive and inclusive classroom environment.Support student's social and emotional development.Supervise activities, including playtime and class projects. Teaching Assistant benefits: Excellent daily rates, paid monthly by our in-house payroll team through PAYE (no umbrella companies) Pension contributions A £100 refer-a-friend bonus schemeAccess to a dedicated consultant for ongoing supportA friendly and professional approach – we’re proud of our excellent reputationAccess to regular training and development opportunities Training will be included to help prepare you for this role. Teaching Assistant pay: Hourly rate: £12.21 per hour.
We are recruiting for Teaching Assistants earning up to £16.04, to provide tailored support to child... We are recruiting for Teaching Assistants earning up to £16.04, to provide tailored support to children with SEN. The role involves helping to implement EHCPs and support plans, working closely with SENCOs and external specialists, promoting independence and confidence in learners, and supervising classroom activities, playtime, and projects.Teaching Assistant job role: Provide tailored support to children with SEN (Special Education Needs)Help implement EHCPs and support plansWork closely with SENCOs and external specialistsPromote independence and confidence in learnersSupervise activities, including playtime and class projects. Teaching Assistant benefits: • Referral programme • Flexible working days (No weekends) • Gain valuable experience and make a real impact on the lives of students. • Competitive salary and benefits packageTraining will be included to help prepare you for this role. Teaching Assistant pay: Hourly rate: £12.21 - £16.04 per hour.
We are recruiting for Front of House Team Members earning £12.40 per hour. This customer-facing role... We are recruiting for Front of House Team Members earning £12.40 per hour. This customer-facing role involves working in the coffee shop, delivering excellent service, serving drinks, handling payments, and maintaining a clean and welcoming environment, including clearing and cleaning tables.Front of House benefits: Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Front of House role: Will involve direct customer service, working in the coffee shop. Will be required to display strong customer service skills, cash handle, serve drinks, while maintaining a clean and hygienic working environment. Will also be required to clear and clean customer tables.AttributesGood customer services skills, be passionate and have high energy. The role can be very demanding. Must be able to thrive in a busy environment. Must be bubbly and chatty, able to cash handle, multitask and work at an efficient pace.Must be comfortable handling ALL foods, including meats.Front of House pay: £12.40 per hour. Additional £1.20 p/h between the hours of 12am-6am
We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits: Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role: As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay: £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!
We are recruiting for Customer Service roles earning up to £12.60 per hour. The role involves superv... We are recruiting for Customer Service roles earning up to £12.60 per hour. The role involves supervising and delivering guest activity sessions, ensuring safety, supporting groups throughout their stay, and assisting across departments as required.Customer Service benefits: Training is included to prepare you for this roleCustomer Service role: As a key team member, you'll be the master of making memories by delivering activities and providing excellent pastoral care. You'll also be the spark that sets off the evening activities extravaganza and serve as the link to the wider centre operation, making sure everything runs smoothly and safely. Take accountability for all guests during structured activity sessions.Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session.Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures.Use equipment in line with training and record any damage or faults. Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement.Communicate regularly with groups throughout their stay to ensure objectives are met.Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments.Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay.Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail.Assist other centres across the PGL estate as required.Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis. Customer Service pay:£12.60 per hour
We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast... We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast-paced role, engaging with a variety of customers and handling a high volume of calls. Whether providing quick updates or addressing challenging queries, every day will bring diverse interactions as you deliver excellent service in a busy environment.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role: A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay: £12.21 per hour + bonus and benefits.
We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast... We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast-paced role, engaging with a variety of customers and handling a high volume of calls. Whether providing quick updates or addressing challenging queries, every day will bring diverse interactions as you deliver excellent service in a busy environment.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role: A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay: £12.21 per hour + bonus and benefits.
We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service Advisor benefits: Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service on the bar or floor, including serving drinks, taking and relaying food orders, handling payments, and keeping customer areas clean and welcoming. These roles require energy, enthusiasm, strong communication skills, and the ability to multitask and thrive in a busy environment.Back of House roles focus on food preparation and kitchen support under the direction of the Chef, with opportunities to take on greater responsibility over time. Team members must work well under pressure, communicate effectively, and maintain high hygiene standards. Previous experience is beneficial but not essential for motivated, quick learners. Candidates must be comfortable handling all food types, including meats, with development opportunities available for those passionate about a career in the food industry.Customer Service pay: £12.40 - £12.90 per hour. Additional £1.20 p/h between the hours of 12am-6am
We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House, and Cleaning & Overnight Support. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service Advisor benefits: Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service, including serving food and drinks, taking orders, handling payments, and maintaining a clean, welcoming environment.Back of House roles support food preparation and kitchen operations under the direction of the Chef. Team members must work efficiently, communicate well, and maintain high hygiene standards. Previous experience is beneficial but not essential. Must be comfortable handling all food types, including meats.Cleaning & Overnight Support roles involve lone working to clean and prepare the premises for service, before transitioning to Front of House duties.All roles require reliability, good timekeeping, strong teamwork, and the ability to thrive in a fast-paced environment.Customer Service pay: £12.21 - £12.40 per hour. Additional £1.20 p/h between the hours of 12am-6am