Explore Customer Service Advisor jobs in the UK

We're recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year.... We're recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you'll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time. Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy. * Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! * Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub * Length of Service and monthly recognition awards * Opportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times. Customer Service Advisor pay: £23,809.50 per annum.

We're recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year.... We're recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you'll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time. Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy. * Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! * Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub * Length of Service and monthly recognition awards * Opportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times. Customer Service Advisor pay: £23,809.50 per annum.

Customer Service Advisor£25,600 per annumHybridCrewe6 month ContractAre you passionate about deliver... Customer Service Advisor£25,600 per annumHybridCrewe6 month ContractAre you passionate about delivering outstanding customer service and making a real difference in people’s lives? We’re recruiting for a Customer Operations Specialist to join a dynamic and supportive operations team at a leading organisation committed to excellence and integrity.This is a hybrid role based at the head office, offering flexibility and a fast-paced, rewarding environment where your communication skills and attention to detail will shine.Key Responsibilities Accurately assess and process customer claims, ensuring compliance and fraud prevention.Provide first-class service across multiple channels including phone, email, live chat, post, and social media.Maintain and update customer records with precision and care. Handle vulnerable situations and policy closures with empathy and professionalism.Encourage customers to adopt digital platforms for easier access to services.Follow data protection procedures and report breaches promptly.Meet and exceed KPIs while delivering positive customer outcomes.Team Collaboration: Work closely with internal teams to resolve issues and improve service delivery. What We’re Looking For Excellent written and verbal communication skillsA compassionate and solution-focused approachStrong organisational skills and attention to detailAbility to work independently and collaborativelySolid administrative skills and Microsoft Office proficiency If you’re looking for a role where you can grow, contribute meaningfully, and be part of a supportive environment — we’d love to hear from you. Leanne 01270 589943 or email leanne@kpir.co.ukINDCOM

Customer Service Lead Salary : £28k pa Acton, west London W3 – full time office basedHours: 9am to 5... Customer Service Lead Salary : £28k pa Acton, west London W3 – full time office basedHours: 9am to 5pm daily (some flexibility in finish time may be available to support local candidates with school/childcare commitments.)You must be eligible to work in the UKCompany Overview:Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes. We are looking for a dedicated and experienced Customer service Advisor to join our team and contribute to our continued success.Role Overview:Esska Shoes is seeking a dedicated and experienced Customer Service Advisor to join our team. As the first point of contact for our valued customers, you will manage communications via email, telephone, and Instagram, ensuring exceptional service across all channels. In addition to your digital responsibilities, you will also serve customers in our Esska shop, providing a seamless in-person experience. Proficiency in using Gorgias or a similar (e.g. Zendesk, etc) inbound ticketing and message tool is essential for this role.Additionally, you will assist the wider operations team with certain projects such as maintaining a database of product returns, assisting stock takes, liaising with the warehouse and pick/pack team and generating reports based on customer satisfaction/ product requests and feedback.Key Responsibilities but not limited to:-This is an overview of the role and other task will be required.  The role reports to the Operations Manager Act as the initial point of contact for all customer communications, including email, telephone calls, and Instagram messages.Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.Utilize the Gorgias inbound message tools to manage and track customer interactions efficiently.Utilize Shopify and SWAP returns to track customer purchases and returns.Assist in the Esska shop as needed, offering product knowledge, helping customers find their perfect fit, and processing transactions.Maintain a positive and professional attitude, ensuring each customer feels valued and heard.Collaborate with other team members to continuously improve customer service processes and strategies.Stay updated on Esska’s product offerings, promotions, and policies to provide accurate information to customers.Handle customer complaints with empathy and escalate issues to higher management when necessary. Qualifications/skills: Proven experience in a customer service role, preferably within the retail or fashion industry.Familiarity with Gorgias or similar inbound message tools is mandatory.Excellent verbal and written communication skills.Strong problem-solving abilities and a customer-centric mindset.Ability to multitask and manage time effectively in a fast-paced environment.Friendly, approachable, and professional demeanour.Strong IT skills. Especially Gorgias (or similar), Saas platforms and Microsoft Excel/Google Sheets.Additional qualifications in customer service or related fields are a plus. Personal Attributes: Detail-oriented with a focus on accuracy and efficiency.Strong communication and interpersonal skills.Proactive and self-motivated with a hands-on approach.Ability to work collaboratively with cross-functional teams.Commitment to continuous improvement and operational excellence. What We Offer: Competitive salary.Opportunity to work with a passionate and dedicated team.A dynamic work environment. If you are a results-driven operations professional with a passion for excellence and a desire to make a significant impact, we would love to hear from you. Please submit your resume and cover letter by return. You must be eligible to work in the UK   INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

We're recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year.... We're recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you'll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time. Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy. * Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! * Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub * Length of Service and monthly recognition awards * Opportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times. Customer Service Advisor pay: £23,809.50 per annum.

We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per yea... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per yea... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We are recruiting enthusiastic Customer Service Advisors, earning £14.21 per hour. In this role, y... We are recruiting enthusiastic Customer Service Advisors, earning £14.21 per hour. In this role, you’ll provide exceptional customer support, manage queries from start to resolution, and ensure every interaction delivers outstanding satisfaction.Customer Service Advisor benefits:   Training is included to prepare you for this role Customer Service Advisor role:   Provide the highest levels of customer satisfaction and service at each customer contactOwn a customer/Internal contact from receipt through to resolution, ensuring promised actions are completed and the customer is kept up to date at all timesGather customer data to ensure UU’s records are completeInvestigate a Customer/Retailer/Internal query to resolution and to their satisfactionStrive for telephone resolution first timeEscalate to Team Leaders where it doesn’t feel it is the right outcome for the customerProactively contact customers based on their interactions and feedback on UU’s automated systems.Plan a schedule of works against household and non-household targetsMonitor schedules throughout the day, keep customers updated and plan any required top up workBuild effective working relations with other UU teams as well as the Contract Partner’s field operationsUndertake ad-hoc projects and activities as required by Metering Delivery Customer Service Advisor pay:  £14.21 per hour.

We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per yea... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.