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Date Posted
Derby , East Midlands
permanent, full-time
£12.21 - £12.74 per hour

Customer Service Assistant/Advisor - Birmingham Hours per week: 30 hours per week Hourly rate: £12.... Customer Service Assistant/Advisor - Birmingham Hours per week: 30 hours per week Hourly rate: £12.21-£12.74 Shift pattern: Monday-Sunday, Mornings, Evenings and Weekend options available. Our Customer Service Assistant/Advisor roles hold primarily customer service duties. Your role will predominantly be a customer service one. Candidates should be motivated to provide a high level of customer service and carry out advised sales techniques. Till and cash handling required. Partial lone working plus flexible holiday cover. Previous retail experience would be advantageous but not necessary as full training for this role will be provided prior to commencement of employment. We are looking for candidates who are not only passionate about great customer service, but are also able to deliver it too, as you will be serving customers with pride and integrity. Our staff members need to be outgoing, confident and ambitious. So, what's in it for you? · Job Security due to our ever expanding business · Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities. · We pay above the National Living Wage regardless of age! · Overtime available. · Employee discount. What happens now? If your application is shortlisted, the Recruiter or Hiring Manager managing this vacancy will give you a call. They will go through the role in a little more detail and discuss the next steps as well as answer any questions you may have.

created 1 day ago
Preston
permanent, full-time
£14.21 per hour

We're recruiting for Customer Service Advisors to earn £14.21 per hour. Customer Service Advisor b... We're recruiting for Customer Service Advisors to earn £14.21 per hour. Customer Service Advisor benefits: * Free on-site parking * Access to a modern gym * On-site restaurant and coffee shop * A welcoming, inclusive culture * Training is included to prepare you for this role Customer Service Advisor role: * Deliver friendly, helpful service from start to finish * Own customer issues and follow through on promises * Use IT systems to log and resolve queries * Work with empathy, speed, and accuracy Customer Service Advisor pay: £ 14.21 per hour + bonus and benefits.

created 1 day ago
Leicester , East Midlands
permanent, full-time
£12.21 per hour

We're recruiting for Customer Service Advisors to earn £12.21 per hour. Customer Service Advisor... We're recruiting for Customer Service Advisors to earn £12.21 per hour. Customer Service Advisor benefits: A range of discounts for leading Highstreet brands Company pension Flexitime considered Referral programme available Comprehensive salary Training is included to prepare you for this role Customer Service Advisor role: A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs . Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. Customer Service Advisor pay: £ 12 . 21 + bonus and benefits.

created 1 day ago
Winsford , North West
temporary, full-time
£12.21 per hour

Customer Service AssistantLocation: Winsford, CheshireHours: Monday - Friday, 8AM–4PM (occasional we... Customer Service AssistantLocation: Winsford, CheshireHours: Monday - Friday, 8AM–4PM (occasional weekend work required)Pay Rate: £12.21 per hourDuration: Temporary - OngoingKPI Recruiting are proud to be supporting one of our core clients in Winsford during an exciting period of growth. We’re looking for Customer Service Assistants who are passionate about helping customers, solving problems, and contributing to a friendly, fast-paced team environment.Key Duties Respond to customer enquiries via phone and email in a professional and helpful mannerProcess customer orders, returns, and exchanges accurately and efficientlyProvide delivery information and liaise with couriers to resolve any issuesMaintain accurate customer records and update internal systemsWork closely with colleagues to meet department targets and ensure a positive customer experienceSupport the team with general administrative tasks and ad-hoc duties Key Skills Required Excellent communication skills with a confident and friendly telephone mannerStrong attention to detail and problem-solving abilitiesIT literate, with experience using CRM or order management systemsPrevious customer service experience is desirableA proactive, team-oriented approach with flexibility to work occasional weekends If you’re looking to join a supportive teram and play a key role in delivering great customer experience, we’d love to hear from you!For more information apply directly, email your CV over to EllieC@kpir.co.uk or call Ellie on 01270 589943INDCOM

created 2 days ago
Warrington , North West
permanent, full-time
£14.21 per hour

 We’re recruiting for Customer Service Advisors to earn £14.21 per hour. Customer Service Advisor...  We’re recruiting for Customer Service Advisors to earn £14.21 per hour. Customer Service Advisor benefits:    Free on-site parkingAccess to a modern gymOn-site restaurant and coffee shopA welcoming, inclusive cultureTraining is included to prepare you for this role  Customer Service Advisor role:    Deliver friendly, helpful service from start to finishOwn customer issues and follow through on promisesUse IT systems to log and resolve queriesWork with empathy, speed, and accuracy  Customer Service Advisor pay:   £14.21 per hour + bonus and benefits. 

created 3 days ago
Nottingham , East Midlands
permanent, full-time
£12.21 - £12.74 per hour

Customer Service Assistant/Advisor - Birmingham Hours per week: 30 hours per weekHourly rate: £12.21... Customer Service Assistant/Advisor - Birmingham Hours per week: 30 hours per weekHourly rate: £12.21-£12.74Shift pattern: Monday-Sunday, Mornings, Evenings and Weekend options available.Our Customer Service Assistant/Advisor roles hold primarily customer service duties.Your role will predominantly be a customer service one.Candidates should be motivated to provide a high level of customer service and carry out advised sales techniques. Till and cash handling required. Partial lone working plus flexible holiday cover. Previous retail experience would be advantageous but not necessary as full training for this role will be provided prior to commencement of employment.We are looking for candidates who are not only passionate about great customer service, but are also able to deliver it too, as you will be serving customers with pride and integrity. Our staff members need to be outgoing, confident and ambitious.So, what’s in it for you?· Job Security due to our ever expanding business · Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities. · We pay above the National Living Wage regardless of age! · Overtime available. · Employee discount.What happens now?If your application is shortlisted, the Recruiter or Hiring Manager managing this vacancy will give you a call. They will go through the role in a little more detail and discuss the next steps as well as answer any questions you may have.

created 4 days ago
updated 3 days ago
Peterborough , East of England
permanent, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors to earn £12.21 per hour.  Customer Service Advisor... We’re recruiting for Customer Service Advisors to earn £12.21 per hour.  Customer Service Advisor benefits:   A range of discounts for leading Highstreet brands  Company pension  Flexitime considered  Referral programme available  Comprehensive salary  Training is included to prepare you for this role  Customer Service Advisor role:   A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment  You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.   You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.  Customer Service Advisor pay:   £12.21 + bonus and benefits.

created 4 days ago
updated 3 days ago
London , London
permanent, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors to earn £12.21 per hour.  Customer Service Advisor... We’re recruiting for Customer Service Advisors to earn £12.21 per hour.  Customer Service Advisor benefits:   A range of discounts for leading Highstreet brands  Company pension  Flexitime considered  Referral programme available  Comprehensive salary  Training is included to prepare you for this role  Customer Service Advisor role:   A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment  You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.   You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.  Customer Service Advisor pay:   £12.21 + bonus and benefits.

created 1 week ago
Manchester , North West
permanent, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors to earn £12.21 per hour.  Customer Service Advisor... We’re recruiting for Customer Service Advisors to earn £12.21 per hour.  Customer Service Advisor benefits:   A range of discounts for leading Highstreet brands  Company pension  Flexitime considered  Referral programme available  Comprehensive salary  Training is included to prepare you for this role  Customer Service Advisor role:   A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment  You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.   You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.  Customer Service Advisor pay:   £12.21 + bonus and benefits.

created 1 week ago
Middlesbrough , North East
permanent, full-time
£23,504 - £24,064 per annum

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:Working in Mobile BillingMobile billing deals with a lot of ‘general’ customer queries but will only ever be related to mobile accounts. As the name suggests, a lot of queries about bills come to this team but the reasons for calls can vary greatly – anything that isn’t tech or sales related usually comes to mobile billing. Mobile billing do deal with a lot of complaints and issues as often, customers are calling to question a bill as they feel they’re paying more than they need to which can be a difficult issue to overcome at times. These advisors will spend a lot of their time asking relevant questions to understand issues, running work flows to find a solution and ensuring our customers issues are resolved fully before the end of the call.Customer Service Advisor pay:£23,504 rising to £24,064 after 8 months employment.

created 1 week ago
Birmingham , West Midlands
permanent, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors to earn £12.21 per hour.  Customer Service Advisor... We’re recruiting for Customer Service Advisors to earn £12.21 per hour.  Customer Service Advisor benefits:   A range of discounts for leading Highstreet brands  Company pension  Flexitime considered  Referral programme available  Comprehensive salary  Training is included to prepare you for this role  Customer Service Advisor role:   A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment  You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.   You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.  Customer Service Advisor pay:   £12.21 + bonus and benefits.

created 1 week ago
Darlington , North East
permanent, full-time
£23,504 - £24,064 per annum

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:Working in Mobile BillingMobile billing deals with a lot of ‘general’ customer queries but will only ever be related to mobile accounts. As the name suggests, a lot of queries about bills come to this team but the reasons for calls can vary greatly – anything that isn’t tech or sales related usually comes to mobile billing. Mobile billing do deal with a lot of complaints and issues as often, customers are calling to question a bill as they feel they’re paying more than they need to which can be a difficult issue to overcome at times. These advisors will spend a lot of their time asking relevant questions to understand issues, running work flows to find a solution and ensuring our customers issues are resolved fully before the end of the call.Customer Service Advisor pay:£23,504 rising to £24,064 after 8 months employment.

created 1 week ago
Sheffield , Yorkshire and The Humber
permanent, full-time
£12.21 per hour

 We’re recruiting for Customer Service Advisors. Customer Service Assistant benefits:  This role...  We’re recruiting for Customer Service Advisors. Customer Service Assistant benefits:  This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday.  We also offer tremendous potential with a growing worldwide organisation. Training is included to prepare you for this role Customer Service Advisor role:  Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension.  Updating personal information with a high attention to detail.Processing requests for written information to be sent to our members.Providing accurate information from our knowledge/customer databases.Helping customers complete documentationExplaining our processes and setting correct expectations.  Customer Service Advisor pay: £12.21 an hour. 

created 1 week ago
Stockton-on-Tees , North East
permanent, full-time
£23,504 - £24,064 per annum

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:Working in Mobile BillingMobile billing deals with a lot of ‘general’ customer queries but will only ever be related to mobile accounts. As the name suggests, a lot of queries about bills come to this team but the reasons for calls can vary greatly – anything that isn’t tech or sales related usually comes to mobile billing. Mobile billing do deal with a lot of complaints and issues as often, customers are calling to question a bill as they feel they’re paying more than they need to which can be a difficult issue to overcome at times. These advisors will spend a lot of their time asking relevant questions to understand issues, running work flows to find a solution and ensuring our customers issues are resolved fully before the end of the call.Customer Service Advisor pay:£23,504 rising to £24,064 after 8 months employment.

created 1 week ago
South Shields , North East
permanent, full-time
£23,504 - £24,064 per annum

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:  Working in Mobile BillingMobile billing deals with a lot of ‘general’ customer queries but will only ever be related to mobile accounts. As the name suggests, a lot of queries about bills come to this team but the reasons for calls can vary greatly – anything that isn’t tech or sales related usually comes to mobile billing. Mobile billing do deal with a lot of complaints and issues as often, customers are calling to question a bill as they feel they’re paying more than they need to which can be a difficult issue to overcome at times. These advisors will spend a lot of their time asking relevant questions to understand issues, running work flows to find a solution and ensuring our customers issues are resolved fully before the end of the call.Customer Service Advisor pay:  £23,504 rising to £24,064 after 8 months employment.

created 1 week ago
Manchester , North West
permanent, full-time
£12.21 - £18 per hour

We’re recruiting for Customer Service Advisors to earn up to £18.00 per hour.  Customer Service A... We’re recruiting for Customer Service Advisors to earn up to £18.00 per hour.  Customer Service Advisor benefits:   A range of discounts for leading Highstreet brands  Company pension  Flexitime considered  Referral programme available  Comprehensive salary  Training is included to prepare you for this role  Customer Service Advisor role:   A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment  You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.   You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.  Customer Service Advisor pay:   £12.21 - £18.00 per hour

created 1 week ago
Liverpool , North West
permanent, full-time
£23809.50 - £24,570 per annum

We’re recruiting for Customer Service Advisors working from home to earn up to £24,570 per annum.Cus... We’re recruiting for Customer Service Advisors working from home to earn up to £24,570 per annum.Customer Service Advisor benefits: 9% employer contributed pension50% off home, motor and pet insurance plus free Green Flag breakdown coverAdditional optional Health and Dental insuranceGenerous holidaysBuy as you earn share schemeEmployee discounts and cashbackCycle to work schemePlus many more   Training is included to prepare you for this roleCustomer Service Advisor role:  You'll take our customers’ call and be their first point of contact, providing support and guidance. You’ll be able to empathise with customers and provide reassurance and clear guidance to give them the confidence that they’re in the safe hand. You'll work to targets to achieve team and individual goals.What you'll need: Able to thrive in a busy and changing environment & adhere to targets.A strong team player with a positive attitude & keen to learn.Experience with phone systems, call queues, and other relevant technologies is beneficial.Clear, articulate, and professional telephone manner. Ability to convey information accurately and concisely.Ability to ask the right questions to gather all necessary information about the breakdown (location, vehicle details, nature of the problem, safety of the occupants)To be able to assess the situation quickly and determine the appropriate course of action.Passionate about providing outstanding customer service – someone who takes pride in doing a great job and always puts the customer first, especially when they're in a vulnerable situation.Comfortable using computers and online systems, with good IT skills and experience using software such as Microsoft Outlook and Word.Open to new ideas and ways of working, with a desire to contribute to improving the customer experience.Contact centre experience is beneficial. We'll provide you with the technology equipment you’ll need to work from home so all you'll need is a good internet connection and a quiet space to work. We want to be brilliant for customers every day and offer a strong, accessible digital experience alongside our Claims teams, so you need to really enjoy and understand how to help our customers when they need us most.Customer Service Advisor pay:  £23,809.50 - £24,570 per annum

created 1 week ago
Nottingham , East Midlands
permanent, full-time
£24,000 per annum

Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkerin... Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology?If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support roleThis role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more time and ownership, you’ll be there to support customers every step of the way.No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.CANDIDATE REQUIREMENTS Living in the East Midlands Area (Nottingham, Derbyshire)Ability to work collaboratively in a team environmentProblem-solving skills and a proactive approach to identifying potential security issuesGood communication skills to effectively document and report security findings Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

created 1 week ago
Durham , North East
permanent, full-time
£23,504 - £24,064 per annum

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:  Working in Mobile BillingMobile billing deals with a lot of ‘general’ customer queries but will only ever be related to mobile accounts. As the name suggests, a lot of queries about bills come to this team but the reasons for calls can vary greatly – anything that isn’t tech or sales related usually comes to mobile billing. Mobile billing do deal with a lot of complaints and issues as often, customers are calling to question a bill as they feel they’re paying more than they need to which can be a difficult issue to overcome at times. These advisors will spend a lot of their time asking relevant questions to understand issues, running work flows to find a solution and ensuring our customers issues are resolved fully before the end of the call.Customer Service Advisor pay:  £23,504 rising to £24,064 after 8 months employment.

created 1 week ago
Derby , East Midlands
permanent, full-time
£24,000 per annum

Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkerin... Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology?If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support roleThis role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more time and ownership, you’ll be there to support customers every step of the way.No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.CANDIDATE REQUIREMENTS Living in the East Midlands Area (Nottingham, Derbyshire)Ability to work collaboratively in a team environmentProblem-solving skills and a proactive approach to identifying potential security issuesGood communication skills to effectively document and report security findings Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

created 2 weeks ago
Newcastle upon Tyne , North East
permanent, full-time
£23,504 - £24,064 per annum

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:  Working in Mobile BillingMobile billing deals with a lot of ‘general’ customer queries but will only ever be related to mobile accounts. As the name suggests, a lot of queries about bills come to this team but the reasons for calls can vary greatly – anything that isn’t tech or sales related usually comes to mobile billing. Mobile billing do deal with a lot of complaints and issues as often, customers are calling to question a bill as they feel they’re paying more than they need to which can be a difficult issue to overcome at times. These advisors will spend a lot of their time asking relevant questions to understand issues, running work flows to find a solution and ensuring our customers issues are resolved fully before the end of the call.Customer Service Advisor pay:  £23,504 rising to £24,064 after 8 months employment.

created 2 weeks ago
Liverpool , North West
permanent, full-time
£25,877 - £27,515 per annum

We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a... We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a minimum of 3 days in the office.Customer Service Advisor role: Crushing Your Goals & KPIs: Every day, you’ll have the chance to hit exciting targets and make a real impact on our team’s success. As you grow and improve, so will your salary!Achieving Quality Excellence: Delivering fantastic service will be your superpower. You’ll shine in call audits and always strive to meet our high-quality standards.Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You’ll turn difficult situations around with your patience, empathy, and problem-solving skills.Handling Policy Queries & Changes: You’ll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you’ll go above and beyond to make their experience amazing.Being a Brand Ambassador: You’ll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. Customer Service Advisor benefits: Wellbeing:Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues.Financial:A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture:Long Service Award paid on 5,10- and 15-years’ serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!Training is included to prepare you for this roleAll roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.Customer Service Advisor pay: £25,877 - £27,515 plus up to £2,000 performance-related bonus

created 3 weeks ago
London , London
permanent, full-time
£24,000 per annum

Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?An IT... Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Living in Greater LondonEmployed, self-employed, career changers, returners to work or unemployed within the last 12 months.Have the right to live and work in the UK.Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

created 3 weeks ago
Warrington , North West
permanent, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors to earn £12.21 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.21 per hour.Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £12.21 per hour + bonus and benefits.

created 3 weeks ago
Wigan , North West
permanent, full-time
£12.25 - £18 per hour

We’re recruiting for Customer Service Advisors to earn up to £18.00 per hour.Customer Service Adviso... We’re recruiting for Customer Service Advisors to earn up to £18.00 per hour.Customer Service Advisor role: All contact with customers will either be with existing customers, lapsed customers or people who have expressed an interest in any products or services.Inbound requires an element of upselling (targeted). They will receive inbound contact from existing customers who wish to upgrade or perhaps top up credit. The role will involve offering a contract rather than pay as you go, upselling products and services regarding phones, tablets, watches, laptops and broadband.The role is 5% customer service and 95% salesOutbound requires calling out to customers offering additional services, discounts and the latest offersTargets include; talk time, upgrades and retentions and sales and multi salesCustomer Service Advisor benefits: Employee Owned Trust, which means employees become share holders, which results in a tax free bonus each June (must have worked Jan-Dec, the previous year to qualify)50% discount on contracts and 30% for five nominated friends and familyFree gym membershipCycle to Work scheme after one years serviceFrequent team and individual incentivesCustomer Service Advisor pay: £12.25 - £18.00 per hour + Bonuses.

created 3 weeks ago
Sheffield , Yorkshire and The Humber
permanent, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors.Customer Service Assistant benefits: This role offer... We’re recruiting for Customer Service Advisors.Customer Service Assistant benefits: This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday.  We also offer tremendous potential with a growing worldwide organisation.Training is included to prepare you for this roleCustomer Service Advisor role: Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension. Updating personal information with a high attention to detail.Processing requests for written information to be sent to our members.Providing accurate information from our knowledge/customer databases.Helping customers complete documentationExplaining our processes and setting correct expectations. Customer Service Advisor pay:MEETS NATIONAL LIVING WAGE

created 3 weeks ago
Birmingham , West Midlands
permanent, full-time
£12.21 - £12.74 per hour

Customer Service Assistant/Advisor - Birmingham Hours per week: 30 hours per weekHourly rate: £12.21... Customer Service Assistant/Advisor - Birmingham Hours per week: 30 hours per weekHourly rate: £12.21-£12.74Shift pattern: Monday-Sunday, Mornings, Evenings and Weekend options available.Our Customer Service Assistant/Advisor roles hold primarily customer service duties.Your role will predominantly be a customer service one.Candidates should be motivated to provide a high level of customer service and carry out advised sales techniques. Till and cash handling required. Partial lone working plus flexible holiday cover. Previous retail experience would be advantageous but not necessary as full training for this role will be provided prior to commencement of employment.We are looking for candidates who are not only passionate about great customer service, but are also able to deliver it too, as you will be serving customers with pride and integrity. Our staff members need to be outgoing, confident and ambitious.So, what’s in it for you?· Job Security due to our ever expanding business · Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities. · We pay above the National Living Wage regardless of age! · Overtime available. · Employee discount.What happens now?If your application is shortlisted, the Recruiter or Hiring Manager managing this vacancy will give you a call. They will go through the role in a little more detail and discuss the next steps as well as answer any questions you may have.

created 3 weeks ago