We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits: 30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour.
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We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits: 30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour.
We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits: 30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour.
Customer Service Associate – Temp (Ongoing) Crewe | Hybrid | £14.83 per hour | 36 hours per weekW... Customer Service Associate – Temp (Ongoing) Crewe | Hybrid | £14.83 per hour | 36 hours per weekWe’re currently recruiting on behalf of our client for an experienced Customer Service Associate to join their team in Crewe on a temporary ongoing basis – with an immediate start available. About the Opportunity Due to multiple absences within the team, our client is looking for extra support within their Customer & Consumer Services function.This is a fantastic opportunity to join a well-established organisation where you’ll play a key role in delivering a high standard of service across a busy, fast-paced environment. The Role Working as part of a collaborative team, you will act as a central point of contact for customers and internal stakeholders, ensuring queries and orders are handled efficiently and professionally.Key responsibilities include: Managing customer enquiries, complaints, and service requests end-to-endProcessing orders, billing, credits, debits, and refundsMonitoring orders and ensuring compliance with processes and regulationsActing as a SPOC for customers, suppliers, and internal teamsSupporting reporting, escalations, and administrative processesMeeting performance KPIs around service delivery and resolution times What We’re Looking For We’re keen to speak with candidates who have: Previous experience in a customer service role (minimum 1 year)Strong communication and problem-solving skillsThe ability to manage multiple priorities in a fast-paced environmentGood working knowledge of Microsoft OfficeA proactive, team-focused approach Experience with systems such as SAP is desirable but not essential, as training will be provided. Working Pattern 36 hours per weekShift pattern between 7:00am – 5:30pm (early and late rotations) Location & Flexibility Based in CreweInitially fully office-based for trainingHybrid working available once training is complete Pay & Contract £14.83 per hourTemporary ongoing assignmentImmediate start available Why Apply? Opportunity to gain experience with a leading, structured customer service operationSupportive team environmentHybrid flexibility after trainingFast turnaround recruitment process Interested? If this sounds like the right fit for you, apply today or get in touch for more details. Willow: 01270-589943 / willowd@kpir.co.ukINDCOM
We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 per annum.Customer Service Advisor benefits: 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay: £24865.53 per annum.
We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 per annum.Customer Service Advisor benefits: 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay: £24865.53 per annum.
We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 per annum.Customer Service Advisor benefits: 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay: £24865.53 per annum.
We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’... We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’ll join our Sales team, supporting new and existing customers with sales and retention enquiries, recommending the right products and services, and delivering a personalised, target-driven customer experience.Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this role. Customer Service Advisor role: The roles offered are within the Sales team, which combines the Mobile and Broadband departments. Advisors will sell a wide range of products and services to new and existing customers, including mobiles, SIM-only plans, tablets, laptops, smart watches, home broadband, TV, 4G Wi-Fi and insurance. The role involves having personalised conversations to understand customer needs, recommend suitable products, and retain customers considering cancellation. Advisors will work towards monthly revenue, conversion and service targets while delivering an excellent customer experience through both new sales and retention enquiries.Customer Service Advisor pay: £25,087 with a pay rise after 6 months in the business
We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’... We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’ll join our Sales team, supporting new and existing customers with sales and retention enquiries, recommending the right products and services, and delivering a personalised, target-driven customer experience.Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this role. Customer Service Advisor role: The roles offered are within the Sales team, which combines the Mobile and Broadband departments. Advisors will sell a wide range of products and services to new and existing customers, including mobiles, SIM-only plans, tablets, laptops, smart watches, home broadband, TV, 4G Wi-Fi and insurance. The role involves having personalised conversations to understand customer needs, recommend suitable products, and retain customers considering cancellation. Advisors will work towards monthly revenue, conversion and service targets while delivering an excellent customer experience through both new sales and retention enquiries.Customer Service Advisor pay: £25,087 with a pay rise after 6 months in the business
We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’... We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’ll join our Sales team, supporting new and existing customers with sales and retention enquiries, recommending the right products and services, and delivering a personalised, target-driven customer experience.Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this role. Customer Service Advisor role: The roles offered are within the Sales team, which combines the Mobile and Broadband departments. Advisors will sell a wide range of products and services to new and existing customers, including mobiles, SIM-only plans, tablets, laptops, smart watches, home broadband, TV, 4G Wi-Fi and insurance. The role involves having personalised conversations to understand customer needs, recommend suitable products, and retain customers considering cancellation. Advisors will work towards monthly revenue, conversion and service targets while delivering an excellent customer experience through both new sales and retention enquiries.Customer Service Advisor pay: £25,087 with a pay rise after 6 months in the business
We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits: 30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour.
We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits: 30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour.
We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits: 30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour.
We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 per annum.Customer Service Advisor benefits: 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay: £24865.53 per annum.
We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 per annum.Customer Service Advisor benefits: 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay: £24865.53 per annum.