Customer Service Advisor- IMMEDIATE START. Join a friendly working environment where no two days are... Customer Service Advisor- IMMEDIATE START. Join a friendly working environment where no two days are the same. No weekend work and this is an impressive opportunity to progress your career. Based in Northampton! Benefits for the Customer Service Advisor: Salary up to £27k DOE Monday-Friday working hours 8am-5pmUp to 25 days holiday plus bank holidaysPension SchemeCompany bonus schemePermanent position Responsibilities of the Customer Service Advisor: Dealing with customer enquiries Process on/off hires of equipment Providing quotations, checking purchase ordersBuild and maintain strong relationships with customers General administration duties To Be Successful as a Customer Service Advisor:You may have previous experience working as a Customer Service Advisor, Hire Desk Controller, Hire Desk Controller, Hire Negotiator, Hire Administrator, Plant Controller, Plant Coordinator, Plant Administrator, Rental Manager, Rental Coordinator, Hire and Sales Controller or similar. APPLY NOW or contact Georgina on 01933667220 to find out more on this Customer Service Advisor role!
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Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkerin... Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology?If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support roleThis role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more time and ownership, you’ll be there to support customers every step of the way.No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.CANDIDATE REQUIREMENTS Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland)Ability to work collaboratively in a team environmentProblem-solving skills and a proactive approach to identifying potential security issuesGood communication skills to effectively document and report security findings Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkerin... Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology?If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support roleThis role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more time and ownership, you’ll be there to support customers every step of the way.No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.CANDIDATE REQUIREMENTS Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland)Ability to work collaboratively in a team environmentProblem-solving skills and a proactive approach to identifying potential security issuesGood communication skills to effectively document and report security findings Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
We offer a great benefits package, in addition to a generous holiday entitlement of 28 days + bank h... We offer a great benefits package, in addition to a generous holiday entitlement of 28 days + bank holidays + a free belief day with the opportunity to buy & sell an additional 5 days per yearTraining is included to prepare you for this role. Customer Service Advisor role: Deal with customer queries at the first point of contact (including: telephone calls, personal visits, emails, written correspondence and webmail queries) to meet both compliance and customer satisfaction targets. Ensure calls are prioritised and managed to a high standard. This includes recording work accurately and enabling repairs to be completed within agreed timescales.Raise accurate works orders for our contractors to maximise first time fix and minimise the need for orders to be varied.Respond quickly to emergency and urgent maintenance queries to safeguard customers and property.Provide an efficient, courteous service to our internal and external customers during every interaction they have with us.Resolve customer queries at the first point of contact wherever possible and take ownership of enquiries that require further action.Use an empathetic approach if the customer has any reason to be dissatisfied and help to resolve their query to create positive customer experiences.Work collaboratively with colleagues across the Property Directorate, and other teams across the company to improve service effectiveness.Support the delivery of all administrative tasks within the rest of the Property Desk.Carry out other duties as may be reasonably assigned from time to time by the senior management team. To understand and comply with the company safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organization.Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity. Play an active role in contributing to effective cross team working and provide cover for colleagues as required.To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy.To comply with the company Health and Safety policies, procedures, and processes and to promote health and safety compliance for all.To act at all times within the company policies, procedures and code of conduct and uphold commitments to Equality and Diversity Customer Service Advisor pay: £23,809.50 per annum.
Customer Service Provider This is a full-time permanent role and offers excellent rates of pay (dep... Customer Service Provider This is a full-time permanent role and offers excellent rates of pay (depending on experience) along with a flexiable working environment. As a Customer Service Provider , you’ll be working to the highest standard, at our Rackheath office and assisting with management and administration of domestic insurance claims and maintenance works tasks.The company prides themselves on offering the best in class service and are looking for a team member to meet this exacting standard.Offering excellent rates of pay this role offers job security of full time permanent (PAYE) work, excellent rates of pay, flexiable working, holiday allowance of 28 days including bank holidays and company pension.If you have the relevant skills and experience and would like to apply, please forward an up-to-date CV as soon as possible.We look forward to hearing from you.
We’re recruiting for Customer Service Advisors to earn £28,000 per annum.Customer Service Advisor be... We’re recruiting for Customer Service Advisors to earn £28,000 per annum.Customer Service Advisor benefits: A generous pension contribution of up to 15%An annual performance-related bonusPrivate medical benefit with BUPAShare schemesBenefits you can adapt to your lifestyle, such as discounted shopping22 days’ holiday (increases over time), with bank holidays on topA range of wellbeing initiatives and generous parental leave policiesSalaries are reviewed annually on 1 April as part of our annual pay review Training is included to prepare you for this role. Customer Service Advisor role: About this opportunity As one of our Customer Support colleagues, you’ll learn, grow and develop within an inclusive organisation with genuine values focused on putting people first making a difference to Customers, businesses and communities. You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls). Grow Your Career with Our Skill Progression Framework Ready to take your career to new heights? Our Skill Progression Framework is designed to help colleagues advance by mastering new skills and earning valuable accreditations. Whether you're starting out or looking to enhance your expertise, our structured pathway offers clear steps for growth.Begin with a solid foundation in Community Banking and work your way up to dealing with more complex customer needs. As you develop your skills, you will have the opportunity to progress your career and reward. Customer Service Advisor pay: £28,000 per annum after 6 months in role, salary is reviewed plus shift allowance for weekend work.
Customer Service AssistantLocation: Winsford, CheshireDuration: Temporary - PermanentHours: Monday-F... Customer Service AssistantLocation: Winsford, CheshireDuration: Temporary - PermanentHours: Monday-Friday, 8AM-4PM Pay rate: £12.21 PHKPI Recruiting are currently looking for Customer Service Advisors to support one of our core clients during a period of exceptional growth.Key Duties Responding to customer queries and resolving customer issuesProcessing orders and handling returnsProviding delivery information and liaising with couriersWorking as part of a team to provide a positive customer experience Key Skills Required Strong communication skills including a natural telephone mannerGood listening skillsExperience of communicating at all levelsPrevious customer service experience is advantageousIT literate For more information apply directly, email your CV over to Lilyj@kpir.co.uk or call Lily on 01270 589 943INDCOM
We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits: Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role: As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay: £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!
We’re recruiting for Customer Service Advisors.Customer Service Assistant benefits: This role offer... We’re recruiting for Customer Service Advisors.Customer Service Assistant benefits: This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation.Training is included to prepare you for this roleCustomer Service Advisor role: Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension. Updating personal information with a high attention to detail.Processing requests for written information to be sent to our members.Providing accurate information from our knowledge/customer databases.Helping customers complete documentationExplaining our processes and setting correct expectations. Customer Service Advisor pay:MEETS NATIONAL LIVING WAGE
We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant... We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant benefits: Varied shift patternsCompetitive salaryCareer growth opportunities Training is included to prepare you for this roleCustomer Service Assistants role: Be passionate about Customer Service and proud to represent our brandDeliver exceptional customer service with energy, warmth, and professionalismBe a team player who supports colleagues and contributes to a positive, fast-paced working environmentStay proactive and adaptable, ready to go above and beyond for customersHave a keen eye for detail and maintain high standards at all timesBe reliable, punctual, and ready to get stuck in during busy shiftsCustomer facing duties Customer Service Assistants pay: £12.21 per annum
We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant... We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant benefits: Varied shift patternsCompetitive salaryCareer growth opportunities Training is included to prepare you for this roleCustomer Service Assistants role: Be passionate about Customer Service and proud to represent our brandDeliver exceptional customer service with energy, warmth, and professionalismBe a team player who supports colleagues and contributes to a positive, fast-paced working environmentStay proactive and adaptable, ready to go above and beyond for customersHave a keen eye for detail and maintain high standards at all timesBe reliable, punctual, and ready to get stuck in during busy shiftsCustomer facing duties Customer Service Assistants pay: £12.21 per annum
We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant... We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant benefits: Varied shift patternsCompetitive salaryCareer growth opportunities Training is included to prepare you for this roleCustomer Service Assistants role: Be passionate about Customer Service and proud to represent our brandDeliver exceptional customer service with energy, warmth, and professionalismBe a team player who supports colleagues and contributes to a positive, fast-paced working environmentStay proactive and adaptable, ready to go above and beyond for customersHave a keen eye for detail and maintain high standards at all timesBe reliable, punctual, and ready to get stuck in during busy shiftsCustomer facing duties Customer Service Assistants pay: £12.21 per annum
We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits: Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more Customer Service Advisor role: Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay: Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.
We’re recruiting for Customer Service Advisors to earn £24,636.15 per annum.Customer Service Advisor... We’re recruiting for Customer Service Advisors to earn £24,636.15 per annum.Customer Service Advisor benefits: Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift cardFlexible benefits scheme24/7 counselling and support via TELUS Health (Employee Assistance Programme) Additional flexible benefitsTraining is included to prepare you for this roleCustomer Service Advisor role: Handle calls and emails from customersUnderstand customer needsHelp with queries about the website, Advantage Card, and HealthcareAssist customers in signing up for services, ensuring they receive the best possible care Customer Service Advisor pay: £24,636.15 per annum
We’re recruiting for Customer Service Advisors to earn £25,087 per annum.Customer Service Advisor be... We’re recruiting for Customer Service Advisors to earn £25,087 per annum.Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role: Mobile billing deals with a lot of ‘general’ customer queries but will only ever be related to mobile accounts. As the name suggests, a lot of queries about bills come to this team but the reasons for calls can vary greatly – anything that isn’t tech or sales related usually comes to mobile billing. Mobile billing do deal with a lot of complaints and issues as often, customers are calling to question a bill as they feel they’re paying more than they need to which can be a difficult issue to overcome at times. You will spend a lot of your time asking relevant questions to understand issues, running work flows to find a solution and ensuring our customers issues are resolved fully before the end of the call.Customer Service Advisor pay: £25,087 per annum
We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits: Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more Customer Service Advisor role: Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay: Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.