Explore Customer Service Advisor jobs in the UK

Customer Service Advisor CO Home Improvements Competitive Salary Wakefield Part Time, 3-4 days a wee... Customer Service Advisor CO Home Improvements Competitive Salary Wakefield Part Time, 3-4 days a weekBenefits:Commission Structure | 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you. About the Role:This is a part time role of 3-4 days a week and you’ll be a key point of contact for customers throughout their journey. Key responsibilities include: Act as the main point of contact between customers, suppliers, and internal teams to resolve queries quickly and effectively.Build and maintain strong working relationships with both internal departments and external partners.Gather and record customer feedback at key stages of the customer journey.Respond to customer emails and calls promptly and professionally.Obtain and evaluate information to handle product and service enquiries in line with company guidelines.Keep customers regularly updated on progress and ensure they’re satisfied with the service provided. What we are looking for: Experience in the home improvement industry is a plus, but full training will be provided.Confident communicator with strong listening and people skills.Calm, polite, and professional when handling customer concerns.Highly organised with excellent attention to detail.Motivated, proactive, and able to manage your own workload effectively.Strong customer focus with a genuine desire to deliver great service.Able to use your initiative to resolve issues and find practical solutions.Competent with Microsoft Office, especially Excel, and comfortable working accurately with data. If the above sounds like you, we would like to hear from you!How to apply:Ready to start your career with us? Apply with your CV.  INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per yea... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per yea... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

Customer Service AssistantLocation: Winsford, CheshireHours: Monday - Friday, 8AM–4PM (occasional we... Customer Service AssistantLocation: Winsford, CheshireHours: Monday - Friday, 8AM–4PM (occasional weekend work required)Pay Rate: £12.21 per hourDuration: Temporary - OngoingKPI Recruiting are proud to be supporting one of our core clients in Winsford during an exciting period of growth. We’re looking for Customer Service Assistants who are passionate about helping customers, solving problems, and contributing to a friendly, fast-paced team environment.Key Duties Respond to customer enquiries via phone and email in a professional and helpful mannerProcess customer orders, returns, and exchanges accurately and efficientlyProvide delivery information and liaise with couriers to resolve any issuesMaintain accurate customer records and update internal systemsWork closely with colleagues to meet department targets and ensure a positive customer experienceSupport the team with general administrative tasks and ad-hoc duties Key Skills Required Excellent communication skills with a confident and friendly telephone mannerStrong attention to detail and problem-solving abilitiesIT literate, with experience using CRM or order management systemsPrevious customer service experience is desirableA proactive, team-oriented approach with flexibility to work occasional weekends If you’re looking to join a supportive teram and play a key role in delivering great customer experience, we’d love to hear from you!For more information apply directly, email your CV over to EllieC@kpir.co.uk or call Ellie on 01270 589943INDCOM

We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per yea... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per yea... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We are recruiting enthusiastic Customer Service Advisors, earning £14.21 per hour. In this role, y... We are recruiting enthusiastic Customer Service Advisors, earning £14.21 per hour. In this role, you’ll provide exceptional customer support, manage queries from start to resolution, and ensure every interaction delivers outstanding satisfaction.Customer Service Advisor benefits:   Training is included to prepare you for this role Customer Service Advisor role:   Provide the highest levels of customer satisfaction and service at each customer contactOwn a customer/Internal contact from receipt through to resolution, ensuring promised actions are completed and the customer is kept up to date at all timesGather customer data to ensure UU’s records are completeInvestigate a Customer/Retailer/Internal query to resolution and to their satisfactionStrive for telephone resolution first timeEscalate to Team Leaders where it doesn’t feel it is the right outcome for the customerProactively contact customers based on their interactions and feedback on UU’s automated systems.Plan a schedule of works against household and non-household targetsMonitor schedules throughout the day, keep customers updated and plan any required top up workBuild effective working relations with other UU teams as well as the Contract Partner’s field operationsUndertake ad-hoc projects and activities as required by Metering Delivery Customer Service Advisor pay:  £14.21 per hour.

  FACILITIES HELPDESK ADMINISTRATOR | PRESTON BROOK | PERMANENT | up to £30,000 DOEPermanent - F...   FACILITIES HELPDESK ADMINISTRATOR | PRESTON BROOK | PERMANENT | up to £30,000 DOEPermanent - Fully Office Based Shift based rota: Monday to Friday (between 7am to 6pm) , one Saturday in 10 (8am to 12noon)An exciting opportunity has arisen for a Facilities Helpdesk Administrator to join our well-established client based in the Runcorn area. You will be joining a collaborative team, working closely with the business development and account management teams, to support with the coordination of client contract requirements within the facilities management industry. You will be… Managing incoming calls and emails to raise or update work ordersAllocating jobs through the ticket systemDiagnosing faults by asking the right questions and assigning to the correct engineer or managerEnsuring jobs are completed within agreed timescalesRecording accurate technical details to support first-time access and fixesUpdating customers on repair progressMaintaining clear and accurate notes, including unscheduled tasksCoordinating daily with engineers to support efficient job completion and calloutsClosing jobs accurately for invoicingLogging and directing complaints, compliments, and dissatisfaction to the appropriate person  Benefits include; 28 days holiday inc. bank holidays, free on site parking, pension scheme, state of the art office working space, company paid social events, progression opportunities and more…Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contactedINDCOM  Join Our Team! If you are passionate about delivering great service and thrive in a fast-paced environment, we would love to hear from you. Apply now to become part of a company that values your contributions and supports your growth! Benefits:- Free parking - On-site parking - Referral programme - Store discount - Customer service: 1 year (preferred)  

CUSTOMER SERVICE ADMINISTRATOR | BURY | FULL TIME, PERMANENT | OFFICE BASED£25,000 per annum + 10%... CUSTOMER SERVICE ADMINISTRATOR | BURY | FULL TIME, PERMANENT | OFFICE BASED£25,000 per annum + 10% yearly bonus + excellent benefits!Monday to Friday 8:30am to 5pm (37.5 hours per week) KPI Recruiting are delighted to be partnering with a well-established business in the Bury area, who are seeking an experienced Customer Service Administrator to join their supportive and collaborative team on a full-time, permanent basis.If you're confident in communicating with business customers by phone and email, and take pride in delivering outstanding service, this could be the ideal opportunity for you.You will be... Acting as first point of contact for business customers via telephone, email and live chatProviding excellent service to customers, efficiently handling queries and actioning account changesManaging shared email inbox and live-chat functionsCollaborating with internal departments to effectively handle existing queriesUpdating internal systems accurately and efficiently, maintaining accurate records You will have... A minimum of 12 months experience in a varied administrative, office based positionExcellent attention to detail and communication skills, with the ability to liaise with stakeholders across all levelsReliable transportation to the Bury offices on a daily basisB2B customer service experience is highly desirable!IT literate and quick to learn new systems Benefits; 33 days holiday inc. bank holidays, early finish Friday, on site gym, on site parking, 10% annual bonus, career progression, staff social events and much more...APPLY NOW! or contact the Commercial Team on 01942 597215 / GemmaP@kpir.co.ukPlease note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted INDCOM 

We are recruiting enthusiastic Customer Service Advisors, earning £14.21 per hour. In this role, y... We are recruiting enthusiastic Customer Service Advisors, earning £14.21 per hour. In this role, you’ll provide exceptional customer support, manage queries from start to resolution, and ensure every interaction delivers outstanding satisfaction.Customer Service Advisor benefits:   Training is included to prepare you for this role Customer Service Advisor role:   Provide the highest levels of customer satisfaction and service at each customer contactOwn a customer/Internal contact from receipt through to resolution, ensuring promised actions are completed and the customer is kept up to date at all timesGather customer data to ensure UU’s records are completeInvestigate a Customer/Retailer/Internal query to resolution and to their satisfactionStrive for telephone resolution first timeEscalate to Team Leaders where it doesn’t feel it is the right outcome for the customerProactively contact customers based on their interactions and feedback on UU’s automated systems.Plan a schedule of works against household and non-household targetsMonitor schedules throughout the day, keep customers updated and plan any required top up workBuild effective working relations with other UU teams as well as the Contract Partner’s field operationsUndertake ad-hoc projects and activities as required by Metering Delivery Customer Service Advisor pay:  £14.21 per hour.

 We are recruiting for Customer Service Advisors Full-Time within growing Inbound Customer Service...  We are recruiting for Customer Service Advisors Full-Time within growing Inbound Customer Service Teams! If you’re looking to join an award-winning company that gives you opportunities to develop a career, then apply now! Earning £24,636 per annum!Customer Service Advisor benefits: Passionate about career development – we want you to succeed and build a career! 15% of our people have been promoted in the last 12 months!Hybrid working from home option once you’ve passed 6 month probation and are hitting your targetsAnnual pay reviewFree Parking on siteEmployee recognition scheme with rewardsSocial hubFun working environment with an emphasis on teamworkGym on siteLife AssuranceCycle to work schemeFocus on learning and developmentSocial events Customer Service Advisor role: The role involves delivering excellent customer service on the telephone, for example taking payment and Direct Debit calls from our customers. You’ll deliver first class customer service each and every time, and ideally you have a background of providing that to a high quality whether that’s inbound, outbound or face to face.Customer Service Advisor pay: £24,636 per annum.

We’re recruiting for Customer Service Advisors to earn up to £18.00 per hour. You’ll play a key ro... We’re recruiting for Customer Service Advisors to earn up to £18.00 per hour. You’ll play a key role in supporting existing, lapsed, and interested customers, providing friendly and efficient assistance with calls, upgrades, account changes, and enquiries across our wide range of devices and broadband services.Customer Service Advisor benefits:   Employee Owned Trust, which means employees become share holders, which results in a tax free bonus each June (must have worked Jan-Dec, the previous year to qualify)50% discount on contracts and 30% for five nominated friends and familyFree gym membershipCycle to Work scheme after one years serviceFrequent team and individual incentives.Training is included to prepare you for this role  Customer Service Advisor role:  All customer contact will be with existing, lapsed or interested customers. Inbound enquiries often come from those wishing to upgrade, top up credit or explore new options. The role focuses on offering contracts over pay-as-you-go and includes targeted upselling of phones, tablets, watches, laptops and broadband.Outbound work involves calling customers to present additional services, share discounts, and offer the latest deals. The position is primarily sales-driven—5% customer service and 95% sales—with specific targets such as talk time, upgrades, retentions and both single and multiple sales.Customer Service Advisor pay:  £12.25 - £18.00 per hour

We’re recruiting for enthusiastic and motivated Customer Service Advisors. This is a fantastic opp... We’re recruiting for enthusiastic and motivated Customer Service Advisors. This is a fantastic opportunity for someone who enjoys helping others, working in a lively environment, and developing new skills — all while earning £12.21 per hour plus a range of additional benefits.Customer Service Advisor benefits:   Hourly pay of £12.21 plus bonus opportunities.Comprehensive training to prepare you for success in the role.Flexitime optionsCompany pension scheme.Employee referral programme.Discounts at leading high street brands.Supportive, team-oriented workplace.Training is included to prepare you for this role Customer Service Advisor role:  As a Customer Service Advisor, you’ll be the friendly voice our customers rely on. Each day, you’ll answer inbound calls, listen carefully to their needs, and provide clear information, updates, or solutions. You’ll handle a mix of quick questions and more detailed or challenging conversations, always staying calm, professional, and focused on delivering great service.You’ll keep customer records up to date, follow company processes, and work closely with your team to resolve any issues efficiently. This is a role where every call is different, so you’ll need to think on your feet and bring a positive attitude to every interaction.You’ll have regular training, team meetings, and support to help you grow your confidence, improve your skills, and build a rewarding career in customer service.Customer Service Advisor pay:  £12.21 per hour + bonus and benefits.

We’re recruiting for enthusiastic and motivated Customer Service Advisors. This is a fantastic opp... We’re recruiting for enthusiastic and motivated Customer Service Advisors. This is a fantastic opportunity for someone who enjoys helping others, working in a lively environment, and developing new skills — all while earning £12.21 per hour plus a range of additional benefits.Customer Service Advisor benefits:   Hourly pay of £12.21 plus bonus opportunities.Comprehensive training to prepare you for success in the role.Flexitime optionsCompany pension scheme.Employee referral programme.Discounts at leading high street brands.Supportive, team-oriented workplace.Training is included to prepare you for this role Customer Service Advisor role:  As a Customer Service Advisor, you’ll be the friendly voice our customers rely on. Each day, you’ll answer inbound calls, listen carefully to their needs, and provide clear information, updates, or solutions. You’ll handle a mix of quick questions and more detailed or challenging conversations, always staying calm, professional, and focused on delivering great service.You’ll keep customer records up to date, follow company processes, and work closely with your team to resolve any issues efficiently. This is a role where every call is different, so you’ll need to think on your feet and bring a positive attitude to every interaction.You’ll have regular training, team meetings, and support to help you grow your confidence, improve your skills, and build a rewarding career in customer service.Customer Service Advisor pay:  £12.21 per hour + bonus and benefits.

Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkerin... Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology?If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support roleThis role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more time and ownership, you’ll be there to support customers every step of the way.No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.CANDIDATE REQUIREMENTS Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland)Ability to work collaboratively in a team environmentProblem-solving skills and a proactive approach to identifying potential security issuesGood communication skills to effectively document and report security findings Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.