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Drive real business value by transforming how people adopt and use digital tools across the organisa... Drive real business value by transforming how people adopt and use digital tools across the organisation.Our Client has a requirement for an IT Digital Adoption & Enablement Support, who will be required to work on a contract basis in Warrington (hybrid), until December 2026.Role Purpose: Ensure IT tools, services, and platforms are effectively adopted, understood, and embedded across the organisationAct as a bridge between IT, the business, and end usersDeliver measurable value through training support, knowledge sharing, communication, and productivity improvements rather than infrastructure delivery Job Role Responsibilities: Identify gaps in user adoption and experience, working with stakeholders to understand needs and address barriersSupport in the drive of behaviour change to improve day-to-day use of IT systemsSupport the design and delivery of structured training and enablement programmes, including: Workshops (e.g. automation, Copilot, M365 tools)Self-service learning content Build capability across end users and Service Desk (L1/L2), supporting structured training initiativesPartner with automation teams to identify use cases, support rollout, and deliver training and awarenessIdentify and promote productivity improvements, automation opportunities, and smarter ways of workingOwn and develop the IT SharePoint / IT Hub as a central knowledge and enablement platformCreate and maintain knowledge articles, how-to guides, and short-form training contentAid Management and teams in the development of a Service Desk governance framework and support IT communications, including newsletters and adoption campaignsEngage stakeholders across the business to gather feedback, promote tools, and drive adoption through: Drop-in sessionsChampion networksFeedback loops Use insights to refine training, improve user experience, and identify further improvement opportunitiesContinuously evolve enablement strategies based on user needs Experience / Skills / Knowledge / Qualifications:Essential: Experience in IT Service Delivery, ITSM, or Business ChangeStrong Microsoft 365 knowledge (SharePoint, Teams, Copilot, ChatGPT, Power Platform)Experience with automation tools (Power Automate, Power Apps, Power BI, Chatbots)Experience designing and delivering training or enablement programmesExperience creating digital learning content (guides, videos, training materials)Excellent communication and stakeholder engagement skillsAbility to translate technical concepts into simple, practical user guidance Desirable: Knowledge of digital adoption frameworksUnderstanding of ITIL or Service Management practicesExperience in complex or regulated environments (e.g. international, engineering, government-adjacent)Experience measuring adoption and engagement using analytics or feedback toolsExperience with ServiceNowRelevant certifications (ITIL, PRINCE2)  Company informationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for IT Digital Adoption & Enablement Leads looking for new employment.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

An IT Support company has need for an Help Desk Technician. The role focuses on diagnosing and resol... An IT Support company has need for an Help Desk Technician. The role focuses on diagnosing and resolving common technical problems, delivering excellent customer service, and escalating more complex issues when required. This position is ideal for individuals looking to build a career within IT support and technical services.Duties: Act as the first point of contact for IT support queries via phone, email, ticketing systems or remote access toolsDiagnose and resolve common hardware, software, and connectivity issuesProvide troubleshooting support for desktops, laptops, mobile devices, printers and peripheralsSupport users with operating systems, email, cloud applications and basic network issuesLog, track and manage support tickets accurately in line with service level agreements (SLAs) CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careersGreat communication skillsBasic IT knowledge or personal use of technologyStrong attention to detail and record‑keeping skillsWillingness to learn new technologies, systems and processes Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

This role is ideal for someone looking to start a career in smart technology within the electrical s... This role is ideal for someone looking to start a career in smart technology within the electrical sector. You will support the installation, monitoring, and maintenance of smart electrical systems, including connected devices and digital control technologies.KEY DUTIES –    Assist with the setup and basic configuration of smart electrical systemsSupport engineers with testing and monitoring connected devicesRecord system data and update digital logsLearn how smart technology improves energy efficiency and system performanceFollow health, safety, and quality procedures CANDIDATE REQUIREMENTS Interest in electrical systems, smart devices, or emerging technologiesBasic digital literacy and willingness to learn new systemsPractical mindset and attention to detailAbility to work well as part of a teamNo prior experience required ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

Job RoleThe Business Intelligence (BI), Reporting & Data Administrator is responsible for develo... Job RoleThe Business Intelligence (BI), Reporting & Data Administrator is responsible for developing, maintaining and monitoring business reporting and analytics across operational departments, including Sales, Marketing and Customer Support. The role supports data accuracy, insight generation and continuous improvement of reporting processes within Sales Operations.Key Responsibilities Develop, maintain and manage reports, dashboards, analytics and other BI solutions.Work with internal departments to understand reporting requirements and deliver actionable insights.Ensure accuracy, consistency and integrity of data across all reports and dashboards.Monitor and resolve data issues to ensure reliable and accurate reporting.Support Sales Operations with data analysis, interpretation and insight generation.Create and maintain documentation for BI processes, datasets and reporting outputs.Provide training and support to colleagues using BI tools, dashboards and datasets.Identify and implement continuous improvements to reporting processes, automation and data workflows. Skills & ExperienceEssential Proficiency with BI tools such as Power BI and Power Automate.Strong SQL skills and experience working with databases.Excellent analytical and problem-solving abilities.Ability to collaborate effectively across multiple departments. Desirable Experience working within Sales Operations or a similar business environment.Knowledge of CRM systems and data integration workflows.Familiarity with statistical analysis and data modelling techniques. Qualifications Experience within a data, BI or reporting-focused role.Relevant training or certification in data analytics, BI platforms or database technologies. Company informationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.  We actively recruit at all levels and this is a superb opportunity for BI Administrator looking for new employment.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Deliver high-impact, white-glove IT support to senior leadership in a fast-paced, high-visibility en... Deliver high-impact, white-glove IT support to senior leadership in a fast-paced, high-visibility environment.Our Client has a requirement for a VIP IT Support Engineer, who will be required to work on a contract basis in Warrington, until December 2026.Role Purpose: Provide high-priority, white-glove IT support to senior leadership, VIP users and key stakeholders, ensuring a seamless, responsive and discreet experienceOperate across L1–L3 support, combining Service Desk, remote, and onsite support across Warrington and other locationsAct as a trusted technical contact, owning incidents and requests through to resolution and coordinating with L3 teams and service partnersSupport end-user devices, applications, collaboration tools, networks, and meeting room technologiesContribute to service improvement, knowledge sharing, training materials, and adoption of new or improved servicesThis is a full-time onsite role (5 days, 40 hours), with flexibility for occasional extended hours and travel Job Role Responsibilities: Provide high-touch support to VIP users, ensuring professional, responsive serviceManage incidents and service requests via ServiceNow in line with SLAs and ITIL best practiceDeliver support across Microsoft 365, enterprise applications, identity and access, hardware, mobile devices, networking, telephony, and collaboration toolsProvide onsite and field-based support, including executive meetings and business-critical activitiesSupport Teams Rooms, AV, and meeting room technologiesDiagnose and resolve hardware/software issues, device configuration, onboarding/offboarding, and refresh activitiesAct as hands-and-eyes support for 2nd/3rd line teams and external partnersCollaborate with internal teams to maintain service continuity and support new service rolloutsProduce knowledge articles, guides, and short-form training content; contribute to continuous service improvementMaintain asset records and support compliance and IT security activities Experience / Skills / Knowledge / Qualifications: Strong customer service and stakeholder management skills, with experience supporting senior/VIP usersProven experience across Service Desk, EUC, or VIP support (L1–L2 + complex issue handling)Strong troubleshooting across Windows, Microsoft 365, enterprise apps, identity and access, and end-user hardwareExperience with ITSM tools (e.g. ServiceNow) and SLA-driven environmentsKnowledge of Teams Rooms, AV, video conferencing, and telephony systemsExperience with SharePoint and automation tools (Power Automate, Power Apps, Power BI, Chatbots)Experience creating user guides, training materials, or digital contentWorking knowledge of SCCM, Intune, Active Directory, networking, and AzureStrong problem-solving skills with the ability to perform under pressureAbility to communicate technical concepts clearly to non-technical usersProactive, resilient, and improvement-focused mindset with strong ownership and accountabilityWillingness to travel and support multiple locations Desirable: Experience providing field-based support across multiple locationsITIL Foundation or equivalentProject delivery exposure or PRINCE2 Company informationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for VIP IT Support Engineers looking for new employment.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Senior Security Penetration TesterContract**Outside IR35**Leicestershire (3 days per week on-site)3-... Senior Security Penetration TesterContract**Outside IR35**Leicestershire (3 days per week on-site)3-months+£525.00 - £540.00 per dayASAP StartOverviewAn exciting opportunity has arisen for an experienced Senior Security Penetration Tester to join an Information Security function on an initial 3-month contract.The successful candidate will be responsible for conducting comprehensive penetration testing across networks, infrastructure, web and mobile applications, helping to identify and remediate security vulnerabilities before they can be exploited. Working closely with the wider security team, you will simulate real-world attack scenarios, produce detailed risk assessments and provide practical recommendations to strengthen the organisation’s security posture.Key Responsibilities Plan and carry out testing of networks, computer systems, web/mobile applications or infrastructure to expose weaknesses in security.Work with the wider Information Security team to determine requirements from the testing.Simulate security breaches to test a system's relative security.Create and implement new penetration testing methods, scripts and tools.Check for gaps in security that could occur from human error, for example inadequate password policies or login permissions, and advise on best practice to minimise risk.Create reports and recommendations from your findings, including the security issues uncovered and level of risk.Advise on methods to fix or lower security risks to systems.Present your findings, risks and conclusions to management and other relevant parties.Consider the impact your 'attack' will have on the business and its users.Understand how the flaws that you identify could affect a business, or business function, if they're not fixed.Carry out training for users to minimise future security risks.Maintain formal testing program that detail test plans, test requirements, expected and actual outcomes. Key Requirements At least 3+ years of penetration testing experience.Previous experience covering one or more of the following domains: external network, internal network, web application, mobile application testing, red teaming and social engineering.An understanding of operating system and networking fundamentals, and underlying principles.Development and/or source code review experience.Microsoft Azure security review experience.Experience of scoping penetration tests.Holding at least one or equivalent certification - Security+, OSCP, CISM, CISSP, ECSA, CREST, CRT, CCT. Senior Security Penetration Tester

Senior Backend Developer (Node.js / TypeScript)We’re looking for a Senior Backend Developer to join... Senior Backend Developer (Node.js / TypeScript)We’re looking for a Senior Backend Developer to join a growing tech team working on a large-scale SaaS platform built on modern microservices architecture.What you’ll do Build and scale backend services using Node.js & TypeScriptWork within a cloud-native AWS environmentContribute to architecture and technical decisionsMentor developers and drive best practices Tech Node.js, TypeScript, AWS, Docker, Terraform, PostgreSQL/MySQL, CI/CDWhat we need Strong Node.js / TypeScript experienceBackground in microservices & AWSProactive, ownership-driven mindsetStrong leadership experience, leading by example is key!Architectural understanding.Strong stakeholder management. Why apply High-impact product in a growing businessModern tech stackStrong career progression + competitive package

SharePoint Administrator Location: Culham, Oxfordshire (Hybrid – 3 Days On-Site) ⏳ Contract Durati... SharePoint Administrator Location: Culham, Oxfordshire (Hybrid – 3 Days On-Site) ⏳ Contract Duration: 12 Months Working Pattern: Full-Time | 5 Days per Week We are seeking an experienced and proactive SharePoint Administrator to support the delivery of a major programme within a technically complex and highly collaborative environment. This is an exciting opportunity to play a key role in shaping and managing a modern SharePoint platform that supports programme-wide information management, collaboration, governance, and operational excellence. The Opportunity As SharePoint Administrator, you will: Develop and implement a long-term SharePoint strategy and roadmapDesign, configure, and maintain SharePoint environments and architectureManage permissions, user access, content databases, and site collectionsSupport integrations across Microsoft 365 tools including Teams, OneDrive, and Power AutomateDeliver technical documentation, governance procedures, and user guidanceProvide troubleshooting, system monitoring, backup, and disaster recovery supportDeliver user training and knowledge transfer across programme teamsCollaborate with infrastructure, software, and network teams to ensure seamless operation Key Responsibilities ✔ SharePoint Strategy & Architecture Develop programme-wide SharePoint governance and architecture strategiesAlign solutions with standards and industry best practiceSupport future Business-as-Usual (BAU) operational readiness ✔ System Administration & Support Install, configure, upgrade, and optimise SharePoint systemsMonitor performance, security, capacity, and system availabilityManage backup, recovery, and disaster recovery planning ✔ User & Content Management Administer permissions, access controls, and content librariesMaintain site collections and document management structuresEnsure compliance with governance and information management standards ✔ Collaboration & Training Work closely with developers and IT support teamsProvide technical support and issue resolutionDeliver training and coaching to end-users and stakeholders What We’re Looking For Essential Skills & Experience Strong experience administering SharePoint Server and/or SharePoint OnlineExperience managing SharePoint within complex project or programme environmentsKnowledge of:Experience troubleshooting performance and system issues SharePoint architecture and permissionsMicrosoft 365 integrationPowerShell scriptingSecurity and governance frameworksBackup and disaster recovery processes Excellent communication and stakeholder engagement skills Desirable Microsoft SharePoint or Azure certificationsExperience working in hybrid SharePoint environmentsKnowledge of SharePoint customisation and web technologies (HTML/CSS/JavaScript)Experience with third-party integrations and automation tools Why Join This Programme? Work on a technically advanced and nationally significant programmeHybrid working arrangement with collaborative on-site engagementOpportunity to shape long-term digital collaboration and information management strategyBe part of a forward-thinking engineering and technology environment Company informationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.  We actively recruit at all levels and this is a superb opportunity for SharePoint Administrator looking for new employment.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

An established company in the entertainment and dining industry has a need for someone passionate ab... An established company in the entertainment and dining industry has a need for someone passionate about data and looking for their first career within the sector.As an apprentice, you will contribute first hand to the development, creation, and implementation of reporting integral to achieving their company strategy. In-depth training will be provided for all duties.KEY DUTIES Develop unique and effective performance indicators and metrics for comparison across multiple areas of the Group.Create and compile analysis information into spreadsheets, documents, and Power BI reports for distribution to management.Provide a detailed commentary to management about the organisation's performance in relation to objectives and strategies.Work closely with their Data & Analytics team to turn business requirements into reporting pipelines. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsHave a passionate interest in data

An IT support company is seeking a Junior Incident Response Analyst. It is expected that the employe... An IT support company is seeking a Junior Incident Response Analyst. It is expected that the employee will develop essential skills and contribute to protecting their digital infrastructure.As a Junior Incident Response Analyst, you’ll work closely with their IT and cybersecurity team to safeguard their systems, monitor for vulnerabilities, and respond to security incidents. This role is perfect for someone eager to start a  career in cybersecurity.KEY DUTIES Help monitor network activity to spot unusual behaviour, potential threats, or weaknessesSupport the identification and reporting of security risks, and assist in resolving themLearn and assist with responding to security incidents, following established proceduresCarry out basic system checks and support regular security audits to keep systems protectedAssist with managing user accounts, access permissions, and login securitySupport the development and updating of security policies and best practicesWork with the IT team to troubleshoot and resolve security-related issues as they arise CANDIDATE REQUIREMENTS Strong problem-solving skills and attention to detailGood communication skills, with the ability to explain technical issues clearlyWillingness to learn and develop new technical skillsAbility to follow processes and work as part of a teamGood organisational and time management skillsAwareness of security tools or software is a plus, but training will be provided Interest in cybersecurity and technology

A branding agency in the East Midlands requires a Marketing Executive Apprentice. You’ll be responsi... A branding agency in the East Midlands requires a Marketing Executive Apprentice. You’ll be responsible for supporting the smooth running of the department, helping us achieve their objectives of growing their brand. This role is suitable for someone new to the industry since all training will be provided, all they require is passion and commitment towards all things marketing.KEY DUTIES Support the Comms Manager with content creation, such as drafting external and internal newsletters, blogs and social media postsMonitor the website, liaising with stakeholders to ensure content is regularly refreshed and up to dateCreate graphics and design using CanvaSupport in-person and virtual events, with admin and logistical supportManage the marketing inbox, responding to clients, research respondents and job seekersMonitor review platforms and respond to reviews with the support of the Comms Manager CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsCreative mindset

A long established events company in the North East region has need for an need for an apprentice to... A long established events company in the North East region has need for an need for an apprentice to support their IT helpdesk. The role offers variety in the tasks from day to day and ideal for a 1st time role in the industry.KEY DUTIES –    Assisting the Technical Service Owner function as part of the Global IT Application support servicesContribute to an efficient and effective Support service, including adhering to Service Level Agreements, Key Performance Indicators and other measures that promote a valuable support service to the businessReview tickets within Service Management, driving and managing service acceptance using established prioritiesUndertakes daily operational checks (Incident, requests & Problem) as defined and trained by the wider team CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated

Head of Data £80-90,000 plus generous benefitsMilton Keynes office (work is mostly remote)Leading da... Head of Data £80-90,000 plus generous benefitsMilton Keynes office (work is mostly remote)Leading data architecture, engineering and governance strategy and delivery The purpose is to deliver useful data products to the organisation, to enable efficient and effective operations.Through a small and talented team of architect and engineers, you will shape new data products and be the voice and ambassador of intelligent data management in the organisation. The tech stack is Microsoft / Azure / databricks. Lots of consolidation and maturing of the tech stack.Support and coach the technical team.Promote the uptake of data products, and guide colleagues / leadership in the future of data driven business. We are looking forStrong leadership skills and experienceA background in hands-on technical work - data engineering / architecture ideallyA strong handle on data governance, ideally in a regulated environmentExperience line managing a technical teamExperience with modern data platforms (we use MS tech / azure and databricks)Ability to bring to life a vision for intelligent data usage Please get in touch for more information MandyKettle@UnitingAMbition.com

Technical Lead - Infor M3Near to MacclesfieldSalary up to £50,000 per annum DOE37.5 hour week with f... Technical Lead - Infor M3Near to MacclesfieldSalary up to £50,000 per annum DOE37.5 hour week with flexibility to work to suit you around core hours We are seeking an experienced Technical Lead with strong expertise in Infor M3 ERP solutions to lead functional and technical delivery across business-critical projects. The ideal candidate will possess in-depth knowledge of Infor M3 business processes and modules, along with proven experience delivering ERP implementations in international or multi-site environments.Key Responsibilities* Serve as the functional and technical lead for Infor M3 modules such as Manufacturing, Supply Chain, Procurement, and Sales* Lead business workshops to gather, analyse, and document business requirements* Translate business requirements into functional specifications and system configurations* Collaborate with technical teams to ensure alignment between business needs and system capabilities* Oversee data migration, integrations, system testing (SIT/UAT), training, and go-live activities* Develop process documentation, user guides, and training materials* Provide post-implementation support and drive continuous improvement initiatives* Coordinate with Infor and third-party implementation partners to resolve issues and manage risksRequirements* 3+ years of hands-on experience with Infor M3, including at least one full-cycle implementation* Strong understanding of ERP business processes and best practices across relevant M3 modules* Experience working with cross-functional stakeholders including Operations and IT teams* Excellent analytical, problem-solving, and communication skills* Ability to lead teams and manage multiple project activities in a fast-paced environmentPlease contact me for more information keeley@kpir.co.ukPlease note: Due to the high volume of applications we receive, only candidates who are successfully shortlisted for the role will be personally contacted.INDCOM 

A leading recruitment agency is seeking a Data Analyst Apprentice. The employer will be supporting y... A leading recruitment agency is seeking a Data Analyst Apprentice. The employer will be supporting you all the way towards your first career within Data.KEY DUTIES Create a suite of automated reports and dashboards by which we can effectively manage their business.Identify KPIs within the business and ensure that they are measurable with achievable targets.Develop an understanding of the various end users of these reports and ensure that they are suitable.Use advanced analytics practices to delve deeper into trends and patterns in the data. Be able to communicate technical solutions to non-technical people. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.