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Operational Support Assistant – £25,000 – Torquay, DevonDo you enjoy working with data and systems t... Operational Support Assistant – £25,000 – Torquay, DevonDo you enjoy working with data and systems to keep things running smoothly? Are you someone who takes pride in accuracy while supporting a busy team?Riviera Insurance Solutions is growing, and we are looking for an Operational Support Assistant to support our day-to-day systems, reporting, and IT operations.The roleYou will work closely with colleagues across the business to help maintain systems, produce reports, and support users. This is a varied role where no two days are the same, offering the chance to build your skills across data, systems, and operations.Key Responsibilities Assist in producing daily, weekly, and monthly MI reportsSupport data extraction, validation, and formattingMaintain reporting templates and ensure accuracyProvide support for core business systems, including CRM and Microsoft 365Assist with user setup, configuration, and system accessHelp resolve system issues and escalate when neededSupport onboarding and offboarding of staff, including devices and permissionsProvide first-line support for basic IT and system queriesAssist with managing IT assets and equipmentSupport mobile and telephony setup, including user extensionsHelp resolve user issues with phones and mobile devices About our companyRiviera Insurance Group is a specialist provider of business, taxi, and personal insurance across the UK. Based in Torquay, we have grown from a small start-up into a team of over 80 colleagues across four broker brands.We now support more than 35,000 policyholders each year and manage over £30 million in premiums. Our approach is built on strong customer service, clear processes, and doing things the right way.The Benefits Competitive salaryOpportunities for learning and developmentSupportive and collaborative working environmentExposure to a wide range of systems and business functions The person You will be organised, reliable, and comfortable working with detail. You enjoy solving problems and working with others.Strong attention to detail and accuracyGood organisational and time management skillsConfident using Microsoft 365, especially Excel and SharePointClear communication skillsWillingness to learn and take on new tasksA positive and proactive approachAbility to manage multiple prioritiesDesirable experience includes working with data, reporting tools such as Power BI, or basic IT support. What’s nextApply now to take the next step in your career with Riviera Insurance Solutions.

A financial firm in Bedford is looking for a productive individual to join their growing team. This... A financial firm in Bedford is looking for a productive individual to join their growing team. This is an excellent opportunity to start your career in cybersecurity within a highly regulated and fast-paced industry. You’ll gain practical experience, structured training, and mentorship from experienced professionals while helping to protect critical financial systems.As a Junior Cybersecurity Assistant, you’ll play a key role in supporting the cybersecurity team to keep data and systems secure. You’ll learn how to monitor for risks, assist with security checks, and help respond to incidents. This role is ideal for someone eager to learn and build a future in cybersecurity.KEY DUTIES Learn how to monitor systems and networks for unusual activity.Assist in identifying and reporting potential security risks.Support the team in responding to security alerts and incidents.Help with routine checks to ensure systems meet security standards.Assist in managing user access and permissions.Contribute to updating security policies and best practices.Work alongside IT teams to resolve security-related issues.Keep up to date with new cybersecurity trends and tools. CANDIDATE REQUIREMENTS Team work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated

A housing firm are currently seeking a junior technician to help assist with their IT and smart netw... A housing firm are currently seeking a junior technician to help assist with their IT and smart networks.The role will provide a hands-on opportunity to work with enterprise technology, engage with key stakeholders within the firm, and develop new skills. Ideal for a 1st time role since training will be provided.KEY DUTIES –    Configure and install network hardware including switches, firewalls and wireless access pointsMonitor and review network infrastructure to ensure effective operational uptime and effectiveness of the networkCreate and maintain technical documentation and diagrams outlining the network architecture and proceduresMaintain accurate inventory records and perform audit functionsProvide technical support to localised IT Teams and assist with network-related inquiriesPerform routine maintenance and upgrades on network equipmentRespond to security incidents to ensure the integrity of the network CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated

An IT support company is looking for a IT Support & Customer Service Apprentice to join their te... An IT support company is looking for a IT Support & Customer Service Apprentice to join their team. This is a great opportunity for someone starting their career in IT who enjoys helping people and solving problems. You’ll receive hands-on training, structured learning, and guidance from experienced professionals.As an apprentice, you’ll learn how to provide technical support to customers, assist with troubleshooting, and help maintain IT systems. This role is perfect for someone who is enthusiastic about technology and enjoys working with people.Key responsibilities Learn how to respond to customer queries via phone, email, or chat.Assist in diagnosing and resolving basic IT issues (hardware, software, connectivity).Help set up and configure devices for customers.Support the team in logging and tracking support requests.Learn to provide clear and friendly advice to customers.Assist with routine system checks and updates.Work with the IT team to escalate more complex issues.Stay informed about common IT problems and solutions. Requirements Interest in technology and helping people.Good communication skills and a friendly approach.Willingness to learn and develop new skills. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

This entry-level Cyber Security role is designed for individuals looking to start a career in digita... This entry-level Cyber Security role is designed for individuals looking to start a career in digital security. You will support day-to-day cyber security activities while learning how organisations protect systems, data, and users from cyber threats.KEY DUTIES Act as first-line support for IT-related queriesAssist users with basic troubleshooting of hardware and softwareUpdate and manage support ticketsCommunicate clearly with customers and internal teamsLearn IT support tools and best practices CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careersConfident communication skillsBasic IT knowledge or personal use of technologyReliable, punctual, and eager to learnNo previous IT experience required

An IT support company are looking for a motivated individual to join their team in the West Midlands... An IT support company are looking for a motivated individual to join their team in the West Midlands.The Cyber & Network Support Technician will play a key role in supporting clients with first‑line technical issues, basic cyber‑security tasks, and routine network troubleshooting. This entry-level position is ideal for candidates who want to build a long-term career in IT infrastructure and security.KEY DUTIES Provide first-line support for hardware, software, and network issues, including diagnosing and resolving common faultsSupport cyber‑security monitoring tasks, identifying potential vulnerabilities and escalating risksAssist in routine network troubleshooting, configuration, and securing of devices and systemsSupport the implementation of cyber‑security best practices to protect systems and data from unauthorised accessCarry out basic cybersecurity testing and document findingsLog and document all support activities in line with internal processes.Collaborate with senior technicians to escalate complex issues when required.Provide excellent customer service to internal and external users. CANDIDATE REQUIREMENTS Strong problem‑solving and diagnostic skills.Clear communication skills

An exciting opportunity is available for an enthusiastic individual to join an IT Support company as... An exciting opportunity is available for an enthusiastic individual to join an IT Support company as an Information Communication Technician (ICT) Level 3 Apprentice. This role based in the West Midlands, is ideal for someone passionate about IT, eager to develop technical skills, and ready to support the digital operations of a growing business.Duties Provide first-line technical support to staff and end-users, resolving issues related to hardware, software, and network systemsInstall, configure, and maintain IT equipment, including computers, mobile devices, and printersSupport the management and deployment of operating systems and application softwareMonitor and maintain network infrastructure, including Wi-Fi, LAN, and telephony systemsAssist with cyber security tasks and participating in IT security awareness initiativesHandle data backup and recovery proceduresCreate and update technical documentation and user guidesDeliver excellent customer service both in-person and remotelyCollaborate with IT colleagues and other departments to solve problems and improve services CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated

Looking to start a career in the exciting world of Data?This Junior Data Technician role within the... Looking to start a career in the exciting world of Data?This Junior Data Technician role within the West Midlands is your opportunity to work alongside a professional team, helping to oversee and maintain the systems and processes that underpin data centre operations. Training will be provided for all duties so this is ideal for a first time role.KEY DUTIES Assist the company with managing the their data systems, ensuring configuration accuracy, data integrity, and clear reporting.Help onboard new sites and keep asset and infrastructure records up to date.Provide technical guidance and user support for internal platforms and tools.Get involved in change control, troubleshooting, and applying system updates.Take part in disaster recovery exercises, operational acceptance testing, and work collaboratively across technical teams. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsSelf-Motivated

Keep IT Moving – Where Great Support Makes the DifferenceOur client has a requirement for a Desktop... Keep IT Moving – Where Great Support Makes the DifferenceOur client has a requirement for a Desktop Support Engineer, who will be required to work on a contract basis in Hattersley, with hybrid working available.Role Purpose Provide high‑quality desktop and end‑user IT support across the organisationAct as a key point of contact for resolving IT incidents and service requestsSupport the stability, usability, and performance of end‑user IT servicesContribute to continuous improvement of IT support processes and documentation Job Role Responsibilities Provide skilled IT support and clearly communicate solutions to end usersRespond to and manage IT support tickets via the Service Level Management (SLM) toolTrack, route, and escalate issues to the appropriate technical teams when requiredKeep users informed of progress and resolution timelinesGuide users through troubleshooting and problem‑solving processesFollow up with customers and ensure issues are resolved to completionDeliver excellent customer service and consistently exceed user expectationsCreate, update, and maintain accurate technical documentationInstall, configure, and troubleshoot hardware and softwareSupport Microsoft environments and Line of Business (LOB) applicationsMaintain and grow knowledge of internal systems, procedures, and technologies Experience / Skills / Knowledge / QualificationsDesirable: Strong experience in desktop, hardware, and software supportExperience supporting Windows 11, network protocols, and M365 applicationsKnowledge of Microsoft Intune, application packaging, PowerShell, and AutopilotExperience supporting Line of Business (LOB) applicationsFamiliarity with meeting room AV solutions, office networking, and print technologyUnderstanding of IT asset managementExposure to Joiners, Movers, and Leavers (JML) processesExcellent communication and customer service skills Benefits Competitive day rate / salary (dependent on engagement type)Hybrid working (role dependent)Holiday entitlement plus bank holidaysPension contributionLife assuranceHealth and private medical insuranceAdditional benefits such as cycle‑to‑work schemes, discounts, and savings programmes Company InformationAt First Recruitment Group, we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.We actively recruit at all levels, and this represents a superb opportunity for a Desktop Support Engineer seeking their next contract assignment.As part of putting people first, we are committed to being an equal opportunities employer and actively work with our clients to increase workforce diversity, ensuring everyone is included.

Release ManagerContract**Outside IR35**Manchester (2 days per week on-site)6-months+£500.00 - £525.0... Release ManagerContract**Outside IR35**Manchester (2 days per week on-site)6-months+£500.00 - £525.00 per dayASAP StartOverviewWe are supporting a key client with an urgent requirement for an experienced Release Manager to join a large-scale transformation programme. This is a newly created, high-impact role where you will take ownership of establishing and leading release management processes across a complex delivery environment.The client has recently experienced challenges with external vendors, so they are looking for a confident and reliable release leader who can bring structure, visibility, and control to their delivery function.Key Responsibilities Managing release schedules and dependencies across multiple workstreamsRunning stage gate reviews and consolidating SIT and UAT test outputs Overseeing Test Data Management and Data Migration ETL planning, Tracking Defects, and producing release notes and coordinating go/no-go eventsLead and coordinate end-to-end release management across multiple projects and environmentsEstablish and embed release management processes and governance from the ground upManage multiple concurrent releases, ensuring alignment across technical teams, vendors, and stakeholdersAct as the central point of coordination for all release activitiesWork closely with delivery teams across Salesforce, MuleSoft, and migration programmesOversee vendor contributions and ensure accountability across third partiesProvide clear and consistent communication to senior stakeholders, particularly in a high-pressure environmentIdentify and mitigate risks associated with release activities Key Requirements Experience coordinating multi-vendor releases across multiple platforms like Salesforce, MuleSoft, and Dynamics 365 within large-scale digital transformation programmesConfident working across boundaries with third-party vendorsComfortable with Azure DevOps (including CI/CD pipelines) and ServiceNow, and able to bring structure and clarity to a complex delivery environmentExtensive Release Management experienceProven track record managing releases in large, complex programmesStrong experience working with:-Large-scale data or system migrationsDemonstrated ability to set up and mature release processes within organisationsExcellent stakeholder management and communication skillsExperience managing multiple vendors and delivery streamsComfortable operating in a fast-paced, high-pressure environment Additional InformationPreference for candidates based in or not too far from Manchester due to on-site requirementsThe client is looking for someone who can bring structure, confidence, and leadership to their release functionRelease Manager

Looking for your next hands‑on IT role where every day brings a new technical challenge?Our Client h... Looking for your next hands‑on IT role where every day brings a new technical challenge?Our Client has a requirement for an IT Consultant, who will be required to work on a 3‑month contract basis in Manchester.Role Purpose: Provide critical IT support to business users to ensure systems and teams remain operational.Deliver desktop hardware configuration, upgrades, imaging, and PC deployment.Support software installations and standard desktop package configuration.Resolve ServiceDesk requests and incidents using a ticketing management system.Liaise with third‑party maintenance engineers as required.Support emergency duties that may fall outside standard working hours.Travel to additional office locations when necessary.Participate in individual project work, encouraging innovation and continuous improvement. Job Role Responsibilities: Diagnose and resolve hardware and software issues for end users.Monitor systems and respond to ServiceDesk incidents in a timely and professional manner.Install, configure, and update desktop applications and operating environments.Conduct hardware maintenance, upgrades, and device imaging.Coordinate with external engineers to manage repairs or specialised support needs.Support the wider technical function by contributing to process improvements and development initiatives. Experience / Skills / Knowledge / Qualifications:Essential: Proven experience in an IT support position with both remote and in‑person customer support.Strong understanding of the Windows environment and Microsoft Office Suite.A+ Certification.Ability to travel as part of the role. Desirable: Bachelor’s degree in Information Technology.Experience using ServiceNow or similar ticketing management systems. Company InformationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Global Support Services Analyst looking for new employment.As part of putting people first, we strive to be an equal opportunities employer, and we are always looking to increase the diversity of our workforce—working closely with our clients to ensure everyone is included.

IT Support Officer - Rochford, Essex, earning £20.51 Umbrella Hourly, Full-Time and Temporary Ongoin... IT Support Officer - Rochford, Essex, earning £20.51 Umbrella Hourly, Full-Time and Temporary OngoingWe are thrilled to present a fantastic locum opportunity for an IT Support Officer with Rochford District Council in the vibrant town of Rochford, Essex. With an inviting salary of £20.51 per hour on an umbrella basis for a full-time position totaling 37 hours per week, this role is offered on a temporary basis. The work is ongoing, providing an excellent chance to further develop your IT career in an engaging and ever-evolving environment at the Launchpad, Airport Business Park.Perks and Benefits:- Engage with the latest cloud technologies that will enhance your technical skills and give you a competitive edge in the industry.- Enjoy the variety that locum work offers, providing flexibility and a wealth of experience in diverse settings.- Benefit from the opportunity to work with experienced professionals who will support your growth and career progression.- Improve your work-life balance with the satisfying 37-hour weeks, allowing you to maintain a healthy equilibrium.- Relish in the sense of contribution to the community by being a pivotal part of the council's Digital, Data, and Technology services.What you will do:- Provide exceptional first-line technical support, delivering an outstanding service desk experience with your blend of technical skills and customer service expertise.- Collaborate closely with the Technical Analyst to ensure seamless operation of IT services across the board.- Tackle a wide range of IT support duties, including hardware commissioning and decommissioning, alongside other general support tasks that will keep you engaged and skillful.- Utilize your knowledge of Microsoft technologies, with the added advantage of ITIL frameworks, to maintain robust IT operations.This thriving role not only promises an invigorating work environment but also offers a chance to be part of Rochford's welcoming community. Nestled in the heart of Essex, Rochford boasts a rich history, beautiful countryside, and excellent transport links, making it a great place to live and work. Join us in Rochford, where your career can soar to new heights while enjoying all the benefits the area has to offer.Working with Seven Resourcing:At Seven Resourcing, we connect skilled professionals like you with top-tier roles. With over 3,000 ‘Excellent’ Trustpilot reviews and a reputation for award-winning service, we’re dedicated to securing competitive rates in roles tailored to your expertise. Let us help you find your next career move with confidence.

Looking to start a career in the exciting world of Data?This role is your opportunity to work alongs... Looking to start a career in the exciting world of Data?This role is your opportunity to work alongside a professional team, helping to oversee and maintain the systems and processes that underpin data centre operations. Training will be provided for all duties.KEY DUTIES Assist the company with managing the their data systems, ensuring configuration accuracy, data integrity, and clear reporting.Help onboard new sites and keep asset and infrastructure records up to date.Provide technical guidance and user support for internal platforms and tools.Get involved in change control, troubleshooting, and applying system updates.Take part in disaster recovery exercises, operational acceptance testing, and work collaboratively across technical teams. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated

A hospitality company in the East Midlands has need for a Junior Social Media Executive.You will be... A hospitality company in the East Midlands has need for a Junior Social Media Executive.You will be supporting the successful implementation of various social media campaigns. Training will be provided.KEY DUTIES Support the planning and delivery of social media content across key platforms (e.g. Instagram, Facebook, TikTok and LinkedIn) to drive brand awareness and engagementCreate and schedule engaging content including posts, stories, reels and short-form video aligned to campaigns, promotions and seasonal activityCapture on-site content (photos and videos) across venues, showcasing food, drink, experiences and atmosphereMonitor social media channels daily, responding to comments, messages and reviews in a timely and brand-appropriate mannerAssist in the execution of social media campaigns, including launches, events, and special promotionsWork closely with marketing, operations and venue teams to ensure content reflects current offers and guest experiencesTrack and report on social media performance, providing insights and recommendations for improvementStay up to date with social media trends, platform updates and competitor activity within the hospitality sector CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

An IT Support company has need for an Help Desk Technician. The role focuses on diagnosing and resol... An IT Support company has need for an Help Desk Technician. The role focuses on diagnosing and resolving common technical problems, delivering excellent customer service, and escalating more complex issues when required. This position is ideal for individuals looking to build a career within IT support and technical services.Duties: Act as the first point of contact for IT support queries via phone, email, ticketing systems or remote access toolsDiagnose and resolve common hardware, software, and connectivity issuesProvide troubleshooting support for desktops, laptops, mobile devices, printers and peripheralsSupport users with operating systems, email, cloud applications and basic network issuesLog, track and manage support tickets accurately in line with service level agreements (SLAs) CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careersGreat communication skillsBasic IT knowledge or personal use of technologyStrong attention to detail and record‑keeping skillsWillingness to learn new technologies, systems and processes Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.