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An IT support company are looking for a motivated Cyber Security Apprentice to join their team, wher... An IT support company are looking for a motivated Cyber Security Apprentice to join their team, where you’ll develop essential skills and contribute to protecting their digital infrastructure. This role offers hands-on experience, structured learning, and guidance from industry professionals, ideal for someone passionate about cybersecurity.As a Cyber Security Apprentice, you’ll work closely with their cybersecurity team to safeguard their systems, monitor for vulnerabilities, and respond to security incidents. You will support the implementation and maintenance of cybersecurity measures and assist in creating a secure IT environment. This role is perfect for someone eager to learn about cybersecurity and work towards becoming a certified cybersecurity professional.KEY DUTIES Assist in monitoring network activity and detecting potential threats and vulnerabilitiesHelp in identifying, reporting, and mitigating security risksSupport the team in responding to security incidents and implementing response strategiesConduct regular system checks and audits to ensure security protocols are up to dateAssist with managing access controls and permissions for usersParticipate in the creation and updating of security policies, procedures, and best practicesCollaborate with the IT team to troubleshoot and resolve security-related issuesStay informed on the latest cybersecurity trends and technologies CANDIDATE REQUIREMENTS Have the right to live and work in the UK.

Our client is a software company that works exclusively within the financial sector in the Bedfordsh... Our client is a software company that works exclusively within the financial sector in the Bedfordshire area of EnglandYou can expect to deal with large amounts of data regarding the performance attribution and exposure of thousands of hedge funds and participate in the creation of reports for their clients. Since this is a first time role in the industry, you will be supported every step of the way.Key Duties Processing and analysing Hedge fund and Investment related data.Maintenance of the online database, contributing to both developing new processes and updating hedge fund positioning.Contribution towards product development, developing new features and Functionality for the online platform. Core Competencies Passionate about dataNumericalGood communication skillsGood time management skills

Our client, a growing IT services and support business, is looking for an Junior IT Engineer to beco... Our client, a growing IT services and support business, is looking for an Junior IT Engineer to become part of their expanding team. This is an ideal opportunity for someone looking to kick-start their career in technology, gain valuable hands-on experience, and develop their skills while working towards a recognised industry qualification.KEY DUTIES –    Deliver technical support to end users, providing assistance with day-to-day IT issues under the supervision of senior team members.Assist with the deployment, configuration, and ongoing maintenance of Windows 11 workstations and devices.Carry out basic networking activities, including troubleshooting connectivity issues, configuring IP settings, and supporting infrastructure installations.Help monitor wireless network performance and escalate more complex issues when required.Support the implementation of cybersecurity best practices, including software updates, antivirus management, and password security.Assist with software installations, updates, and fault resolution across a range of systems and applications.Support user account creation and management, including email setup and access permissions.Maintain accurate records of support requests, resolutions, and technical documentation within the service desk platform. CANDIDATE REQUIREMENTS Strong verbal and written communication skills.A customer-focused approach and a genuine commitment to delivering excellent service.A keen interest in technology and IT systems.A positive attitude towards learning and professional development.The motivation to develop new technical skills and build a long-term career within the IT industry.

Our client’s architecture firm in Devon relies on its IT systems for everything, from managing proje... Our client’s architecture firm in Devon relies on its IT systems for everything, from managing projects and storing data to communication and design work. Keeping these systems running smoothly is essential.As an Apprentice, you’ll learn how to support these systems and help the team with day-to-day IT tasks. You’ll work closely with the IT Manager and escalate issues when needed. This is a great opportunity to start your career in IT and smart technology with plenty of guidance and training.KEY DUTIES –    Learn how to provide basic technical support to staff, both in person and remotely.Assist with setting up computers, installing software, and keeping systems updated.Help maintain the security of data and networks.Support with creating and managing user accounts and permissions.Work with managers and directors on IT-related tasks and learn about new technologies like IoT (Internet of Things). CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsTechnically mindedAble to adapt to the latest technologiesSelf-Motivated

An IT support company are looking for a motivated Cyber Security Technician to join their team, wher... An IT support company are looking for a motivated Cyber Security Technician to join their team, where you’ll develop essential skills and contribute to protecting their digital infrastructure. This role offers hands-on experience, structured learning, and guidance from industry professionals, ideal for someone passionate about cybersecurity.As a Cyber Security Technician, you’ll work closely with their cybersecurity team to safeguard their systems, monitor for vulnerabilities, and respond to security incidents. You will support the implementation and maintenance of cybersecurity measures and assist in creating a secure IT environment. This role is perfect for someone eager to learn about cybersecurity and work towards becoming a certified cybersecurity professional.KEY DUTIES Assist in monitoring network activity and detecting potential threats and vulnerabilitiesHelp in identifying, reporting, and mitigating security risksSupport the team in responding to security incidents and implementing response strategiesConduct regular system checks and audits to ensure security protocols are up to dateAssist with managing access controls and permissions for usersParticipate in the creation and updating of security policies, procedures, and best practicesCollaborate with the IT team to troubleshoot and resolve security-related issuesStay informed on the latest cybersecurity trends and technologies

IT Manager Hospitality LondonUp to £55,000We’re recruiting for a hands on IT Manager to join an esta... IT Manager Hospitality LondonUp to £55,000We’re recruiting for a hands on IT Manager to join an established and growing multi-site hospitality business in London. Reporting into the MD, this is a broad role with ownership of the day to day IT function across the head office and operational sites. You will be the go to person for IT, supporting users while also taking responsibility for infrastructure, security, hardware, Microsoft 365 and technology projects. It’s a great opportunity for someone who enjoys being hands on but also wants the autonomy to improve systems, processes and the wider IT setup of a growing business.The role Take ownership of IT support across head office and multiple sites, managing hardware, Microsoft 365, AV, CCTV and 1st/2nd line supportManage IT infrastructure, network and cyber security, including backups, disaster recovery and business continuity planningLead on new technology and system implementations, supporting upgrades, new site openings, software solutions and third-party IT providersManage IT budgets, suppliers, licences and assets, while supporting GDPR, data protection and web domain security Experience: Previous experience in an IT Manager, IT Support Manager or similar hands on technology roleStrong knowledge of Microsoft 365 and IT infrastructureComfortable providing both 1st and 2nd line supportGood understanding of network security, backups, disaster recovery and business continuityExperience managing IT suppliers, licences and third party support partnersConfident supporting technology projects and new system implementationsHighly organised, solutions-focused and comfortable working autonomouslyExperience within a multi-site hospitality, leisure, retail or consumer business would be a strong advantage This would suit someone who enjoys being the go to IT person within a business, combining day to day problem solving with the opportunity to shape and improve its technology infrastructure.

Head of Digital Transformation & InnovationLocation: London (Hybrid with regular site visits)Sal... Head of Digital Transformation & InnovationLocation: London (Hybrid with regular site visits)Salary: Up to £70,000 + Bonus + Excellent BenefitsA fantastic opportunity has arisen for an experienced digital leader to join a fast growing, experience led hospitality business in a newly created senior leadership role.We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This is a unique opportunity to sit at the heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio.The RoleYou will take ownership of the organisation's digital ecosystem, customer loyalty programme, CRM strategy and marketing technology, while identifying opportunities to leverage AI, automation and data to improve the guest experience and drive commercial results. You also play a key role in new venue openings, innovation projects and the development of future digital products, ensuring the business remains at the forefront of hospitality innovation.Key Responsibilities Develop and deliver the digital transformation and innovation strategyLead the digital guest experience across multiple customer touchpointsOwn the CRM and loyalty strategy, driving customer acquisition, engagement and retentionIdentify opportunities to improve performance through AI, automation and emerging technologiesLead digital innovation projects from concept through to implementationOptimise marketing technology, customer data and digital platformsWork closely with Operations, Sales and Marketing to improve commercial performanceBuild strong relationships with external technology partners and agenciesMonitor digital performance, customer insights and KPIs to inform business decisionsPresent recommendations and innovation strategies to senior stakeholders Experience Proven experience in a senior digital, CRM, loyalty, customer experience or innovation roleExperience within hospitality, leisure, retail or another consumer-facing multi-site businessStrong knowledge of CRM, customer lifecycle marketing and loyalty programmesExperience leading digital transformation or business improvement projectsA passion for technology, AI, digital innovation and emerging consumer trendsStrong commercial acumen with the ability to use customer insight and data to drive decisionsExcellent stakeholder management skills with experience influencing senior leadersExperience managing agencies, suppliers and cross functional projects

 Are you an IT support professional who enjoys solving problems, helping people and getting involved...  Are you an IT support professional who enjoys solving problems, helping people and getting involved with a broad range of systems and technology?Our client is looking for an IT Support Engineer to join their growing business in Bracknell. Working closely with the IT Manager, you'll provide first and second-line support across the company while helping to keep its systems, devices and day-to-day IT operations running smoothly.This is a varied, hands-on role where you'll be supporting colleagues, administering Microsoft 365 and business systems, setting up equipment and user accounts, troubleshooting technical issues and helping improve the processes behind a growing organisation.It's an excellent opportunity for someone with IT support experience who is ready to broaden their technical knowledge, take on more responsibility and continue developing their skills.What you'll be doingAs the IT Support Engineer, you'll be a key point of contact for colleagues across the business, taking ownership of day-to-day IT queries and providing practical, friendly support.Your responsibilities will include: Providing first and second-line support across hardware, software, connectivity, printing, meeting rooms and mobile devicesSetting up and configuring laptops, desktops, phones and other equipment, including enrolling Windows devices using Microsoft Intune and Windows Autopilot and supporting Apple devices through MDMManaging IT requirements for joiners, movers and leavers, including Microsoft Entra ID accounts, licences, groups, mailboxes, Teams access and MFAProvisioning and managing access to business systems including NetSuite, Shopify and SigmaMaintaining the company's hardware asset register, warranties and stock of equipmentSupporting the 3CX telephony platform and providing first-line support for the company's UniFi office networkMonitoring important operational data processes and investigating failed, rejected or mismatched recordsSupporting GDPR requests, user-access reviews and good security practices around devices, access and account offboardingCreating clear internal documentation and identifying repetitive or inefficient processes where improvements can be made What we're looking forWe're looking for someone who is naturally curious about technology, enjoys working through problems logically and is comfortable being the person colleagues turn to when something isn't working.You'll ideally have: Previous experience within an IT support environmentGood knowledge of Windows and confidence supporting macOS usersExperience setting up and troubleshooting computers, devices and peripheralsWorking knowledge of Microsoft 365 administration, including user accounts, licensing, Exchange Online, Teams and SharePointStrong problem-solving skills and the ability to investigate issues logically from start to finishExcellent communication skills, with the ability to explain technical issues clearly to non-technical colleaguesGood organisational skills and the ability to prioritise competing requests Most importantly, you'll be someone who enjoys learning, takes ownership and is happy working in a busy, growing business where no two days are quite the same.About the hours and rewardsThis is a full-time position working Monday to Friday, 9.00am to 5.30pm, primarily from our client's Bracknell office with one flexible day working from home. You'll receive: £32,000 - £35,000 per annum depending on experience20 days' holiday plus bank holidaysCompany discountOffice engagement eventsIn-house training and developmentWorkplace pensionFree on-site parking The next stepIf you're looking for a varied IT support role where you can broaden your technical knowledge, take ownership of day-to-day challenges and develop your skills as the business continues to grow, we'd love to hear from you.Please note that eRecruitSmart is advertising the role of IT Support Engineer on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

A growing e-commerce business in the East Midlands is seeking a proactive and tech-savvy individual... A growing e-commerce business in the East Midlands is seeking a proactive and tech-savvy individual to join their team as a Junior E-commerce Cyber Security Assistant.This entry-level role is ideal for someone looking to start a career in cyber security and IT within a fast-paced online retail environment, supporting the protection of customer data, online platforms, and digital systems.KEY DUTIES Provide first-line IT support for internal users across e-commerce platforms, order systems, and office technologyAssist with monitoring website and platform security, identifying suspicious activity such as unauthorised access attempts or unusual traffic patternsSupport the protection of customer data and payment systems, ensuring adherence to data security standardsHelp maintain secure user access to key systemsAssist with vulnerability checks on websites, plugins, and integrations, escalating any risks to senior team membersSupport routine updates and patching of systemLog and document all IT support and security-related issues in line with internal processesAssist in responding to basic cyber incidents, such as phishing emails or compromised accountsContribute to improving cyber-awareness across the business by supporting basic staff guidance and best practices Candidate Requirements Strong interest in cyber security, IT systems, and online business environmentsBasic understanding of e-commerce platforms or websites (training will be provided)Good problem-solving skills with attention to detailClear communication skillsAwareness of online risks such as phishing, malware, and data breaches (ideal)Ability to prioritise tasks in a fast-moving environment

Senior Business Analyst (Data & Reporting Transformation) Location: Hybrid / UK Wide Travel Req... Senior Business Analyst (Data & Reporting Transformation) Location: Hybrid / UK Wide Travel RequiredInitial Onsite Requirement: Stoke-on-Trent, Swindon, Tilbury & GrangemouthDuration: 3 Months+Day Rate: £400-£500 per dayIR35 Status: Outside IR35The Opportunity We're seeking an experienced Senior Business Analyst to lead a business-wide reporting and management information transformation programme for a large multi-site organisation.Following significant growth and multiple acquisitions, the business has developed numerous reporting methods, data sources and KPIs across different divisions. Senior leadership is now looking to establish a clear reporting framework, improve data transparency and create a single version of the truth across the organisation.This is a highly visible assignment that will involve working closely with executive stakeholders to understand how data is currently used, challenge existing reporting practices and define a future-state reporting model that supports better decision-making across the business.Key Responsibilities Conduct a full assessment of the current reporting landscape across multiple business units.Engage with senior stakeholders to understand reporting requirements, challenges and priorities.Review existing management information, sales reporting and operational reporting processes.Identify reporting duplication, inconsistencies and data quality issues.Define future-state reporting requirements and KPI frameworks.Create a target reporting operating model and governance structure.Work with business leaders to establish agreed definitions and measures across the organisation.Document business requirements for reporting, dashboards and management information.Facilitate workshops and stakeholder interviews across multiple UK sites.Collaborate with technology, data and reporting teams to support future delivery. What We're Looking For Proven experience as a Senior Business Analyst delivering reporting, MI, business intelligence or data transformation projects.Experience defining reporting frameworks, KPI structures or management information strategies.Strong stakeholder management skills with the ability to influence senior leadership and challenge constructively.Experience identifying and rationalising large reporting estates.Strong workshop facilitation and requirements gathering expertise.Ability to translate business needs into reporting and data requirements.Experience working within complex, multi-site organisations.Excellent communication and documentation skills. Desirable Experience Power BI, Tableau, Qlik or similar BI/reporting environments.Reporting rationalisation or "single source of truth" initiatives.Data governance, master data or data quality programmes.Commercial, sales, operational or executive reporting projects.Experience within manufacturing, distribution, logistics, supply chain or multi-site environments. Working Pattern The successful contractor will spend the first 2-3 weeks travelling between key UK locations to meet stakeholders, understand local operations and gather requirements. Following the discovery phase, the assignment is expected to become significantly more remote with occasional onsite attendance as required.Ideal Candidate This role would suit a Business Analyst who has previously led reporting transformation initiatives and is comfortable operating at board and executive level. The successful individual will know what questions to ask, how to uncover reporting challenges and how to define a practical reporting model that the business can adopt and trust.Senior Business Analyst (Data & Reporting Transformation)

Head of IT & Systems Banbury, Oxfordshire | Hybrid Permanent | Senior LeadershipKPI Retail are e... Head of IT & Systems Banbury, Oxfordshire | Hybrid Permanent | Senior LeadershipKPI Retail are exclusively partnering with a growing premium lifestyle and accessories business looking for an experienced Head of IT & Systems to lead its technology and systems strategy across two established consumer brands.This is a genuinely strategic technology leadership role.You'll be responsible for ensuring the business has the systems, technology and infrastructure needed to support its next stage of growth, owning the systems roadmap and working closely with senior stakeholders to make sure investment and priorities are aligned with wider commercial objectives.The roleYou'll lead the Systems function and take ownership of the overall technology roadmap, balancing long-term transformation with operational resilience and day-to-day business requirements.Key areas of responsibility include:- Owning the Systems strategy and roadmap- Leading technology transformation and strategic systems initiatives- Partnering with senior stakeholders across the business- Managing technology investment, budgets and prioritisation- Overseeing third-party suppliers, contracts and service performance- Strengthening governance, security and operational resilience- Leading and developing the wider Systems team- Working closely with the AI Architect to identify opportunities to use emerging technology across the business- Ensuring systems remain scalable, secure and integrated as the organisation growsWe're looking for an established technology leader with experience across business systems, technology transformation or operational systems, combined with strong commercial judgement and the ability to turn business priorities into a clear technology strategy.Experience across ERP, WMS, ecommerce, reporting or systems integration environments would be particularly valuable.Interested? Message me directly for a confidential conversation or send your CV to jessicar@kpir.co.uk#HeadOfIT #TechnologyLeadership #ITLeadership #RetailTechnology #DigitalTransformation #RetailCareers #Hiring#INDRET

We are seeking a Data & Insights Assistant to join a growing accounting practice in Bedfordshire... We are seeking a Data & Insights Assistant to join a growing accounting practice in Bedfordshire.This is an excellent opportunity for someone looking to start a career in data management and analytics within the accounting sector. No previous experience in the data industry is required. We are looking for an individual who is eager to learn, has a strong eye for detail, and enjoys working with information and technology.Working alongside experienced finance, accounting, and business professionals, you will support the collection, processing, maintenance, and reporting of business and financial data, helping to ensure information is accurate, secure, and available to support decision-making.KEY DUTIES Accurately input, update, and maintain client and business data across various systems.Assist in ensuring data is accurate, complete, and up to date.Perform routine data quality checks and identify inconsistencies or errors.Support the cleansing and validation of data records. CANDIDATE REQUIREMENTS Strong attention to detail and a high level of accuracy.Good numerical and analytical skills.Comfortable working with numbersStrong organisational and time-management skills.Good written and verbal communication skills. Enthusiasm for developing a career within data and business operations.

An established SaaS provider based in Bedfordshire is seeking an detail-oriented Junior Cyber Securi... An established SaaS provider based in Bedfordshire is seeking an detail-oriented Junior Cyber Security Operations Assistant to join their team. This is an excellent opportunity for someone looking to start a career in cyber security within a software environment. Full training will be provided, giving you the chance to develop practical skills in security operations, SaaS platform security, and risk management while working alongside experienced professionals.KEY DUTIES Assist with monitoring user activity and security events across cloud-based platforms.Support the review of access permissions and user account controls to ensure appropriate system access.Help conduct routine security audits and compliance checks across internal systems.Assist with identifying and reporting potential security risks, vulnerabilities, and unusual activity.Support the maintenance of security documentation, policies, and operational procedures.Work with technical and customer-facing teams to promote security best practices throughout the business. CANDIDATE REQUIREMENTS A keen interest in cyber security, technology, and cloud-based software solutions.Strong attention to detail and the ability to follow processes accurately.Good communication skills and confidence working with a variety of teams.An analytical mindset with an interest in investigating and solving problems.A willingness to learn new systems, tools, and security methodologies.A positive, proactive attitude and a desire to build a long-term career in cyber security. This role offers comprehensive training, ongoing professional development, and the opportunity to gain valuable experience within a fast-growing SaaS business.

An well established pharmaceutical company has need for someone passionate about technology and seek... An well established pharmaceutical company has need for someone passionate about technology and seeking a career within the industry.As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT.KEY DUTIES –    Responding to customer calls to understand and address IT issuesTroubleshooting tech problems and providing support, both in person and over the phoneDeveloping the ability to resolve system and network issuesSetting up new user accounts, managing password resets, testing applications, and generating reportsBuilding and setting up hardware such as computers, laptops, and phone systemsInstalling and configuring computer operating systems CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedPassionate about IT and technology

One of our clients are currently seeking an apprentice to help assist with their IT, smart technolog... One of our clients are currently seeking an apprentice to help assist with their IT, smart technologies, and secure network systems.The role will provide a hands-on opportunity to work with enterprise technology, engage with key stakeholders within the company, and develop new digital and technical skills. Ideal for a first-time role or career change.KEY DUTIES Configure and install network hardware including switches, firewalls, and wireless access pointsAssist with basic cybersecurity monitoring tasks, such as reviewing alerts or updating security softwareLearn to use AI-driven tools for automating routine IT support tasks or analysing system performanceMonitor and review network infrastructure to ensure effective operational uptime and network performanceCreate and maintain technical documentation and diagrams outlining the network architecture and proceduresProvide technical support to localised IT Teams and assist with network-related inquiriesRespond to security incidents to ensure the integrity of the networkSupport the setup and maintenance of smart office technologies (e.g., connected meeting rooms, digital signage, or automated systems)Contribute to testing and troubleshooting smart devices or AI-powered applications used within the company CANDIDATE REQUIREMENTS IT confidentStrong team work skillsStrong Organisational skillsGood level of written and oral communication skillsSelf-Motivated