Test Data SpecialistContractSalesforce Data ModelsDiscovery (Inside IR35, 2 months) → Implementation... Test Data SpecialistContractSalesforce Data ModelsDiscovery (Inside IR35, 2 months) → Implementation SOW (Outside IR35)£450.00 - £470.00p/d6 Months+Manchester - Compulsory 2 days per week on-siteASAP StartRole PurposeThe Test Data Specialist is responsible for the design, generation, and timely delivery of synthetic and anonymised test data sets to support SIT, UAT and NFT testing across Salesforce Gas, Salesforce Power, UMAX Gas & Power, Flui Marketflow (Gas & Power), and Flui Meterflow.The role exists to ensure that test data availability does not become a critical path risk, providing ingestion-ready, linkable datasets that accurately reflect production structures while remaining fully GDPR and PII compliant. This will allow testing to proceed at pace without the necessary live data.Key ResponsibilitiesTest Data Design & Creation• Design and generate synthetic and anonymised datasets that:o Are fully GDPR and PII complianto Reflect production-like structures, distributions, and edge caseso Are suitable for functional, integration, and end-to-end testing• Create data at sufficient volume and complexity to meet Salesforce, Flui, and UMAX ingestion profilesTimely Data Provisioning• Provision test data to agreed schedules to support SIT, UAT, NFT, and cutover rehearsals.• Rapidly regenerate or adapt datasets in response to:o Schema or interface changeso Defect resolutiono Iterative test cycle requirementsCross-System Data Linking & Integrity• Define and maintain consistent synthetic identifiers and keys that:o Enable records to remain linkable across Salesforce, UMAX, and Flui platformso Preserve referential integrity and unified record views• Ensure relationships (e.g. customer, supply point, meter, contract, market flow) are coherent and test-valid across all systemsFormat & Ingestion Readiness• Deliver datasets in the required formats and structures for each target platform (e.g. APIs, files, staging tables)• Validate data against ingestion rules, mandatory fields, and system constraints prior to releaseRequired Skills & ExperienceEssential• Proven experience delivering synthetic and anonymised test data for complex enterprise platforms• Strong understanding of GDPR and PII constraints in test environments• Hands-on experience with Salesforce data models and ingestion patterns• Solid grasp of relational data modelling and referential integrity• Ability to generate realistic, high-volume datasets under time pressure• Strong communication and delivery focusDesirable• Experience in energy or utilities domains (gas, power, metering, market flows)• Familiarity with UMAX and/or Flui Marketflow / Meterflow• Experience supporting SIT, UAT, and non-functional testing• Practical experience using scripting or tooling for automated data generation (e.g. SQL, Python)Role Boundaries• This role owns test data generation and provisioning• It does not own migration logic, ETL development, or migration assurance• It enables testing by ensuring data readiness, not by validating migration outcomesTest Data Specialist
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This role offers a structured entry point into cyber security within the financial sector. You will... This role offers a structured entry point into cyber security within the financial sector. You will support security operations while learning how financial organisations manage risk, protect sensitive data, and meet regulatory requirements.KEY DUTIES Support monitoring of security systems and alertsAssist with basic risk assessments and security checksHelp maintain compliance documentation and reportsLearn about data protection and secure systemsEscalate potential security issues to senior team members CANDIDATE REQUIREMENTS Interest in cyber security, data protection, or technologyBasic understanding of computers and digital systemsStrong attention to detail and problem-solving skillsProfessional attitude and willingness to learnNo previous cyber security experience required
As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT s... As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment.KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systemsProvide basic IT support and guidance for common technical issuesLog incidents accurately and escalate where necessarySupport users with account access, passwords, and basic software issuesDeliver a positive and professional customer experience CANDIDATE REQUIREMENTS Strong communication and customer service skillsInterest in starting a career in IT supportOrganised and able to follow processesWillingness to learn technical skills
This entry-level Smart Technology role is an excellent opportunity to begin a career within technolo... This entry-level Smart Technology role is an excellent opportunity to begin a career within technology and food manufacturing. You will support the use of smart systems, automation, and digital tools that help improve production efficiency, quality, and safety across the site.KEY DUTIES Assist with the monitoring and basic operation of smart manufacturing systems and equipmentSupport data collection from sensors, machinery, and digital platformsHelp identify simple faults or issues and escalate to technical teams where requiredFollow digital workflows and log updates accuratelyWork closely with production, engineering, and IT teams CANDIDATE REQUIREMENTS An interest in technology, automation, or smart manufacturingBasic IT skills (e.g. using computers, tablets, or digital systems)Willingness to learn and follow processesGood communication and teamwork skills ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Software Engineer (C#/SQL/API)Location: Stoke on Trent (Hybrid 2 days) Type: Full-time, Permanent Sa... Software Engineer (C#/SQL/API)Location: Stoke on Trent (Hybrid 2 days) Type: Full-time, Permanent Salary: £40,000 to £50,000 + Bonus (15-30%)Join a forward-thinking, enterprise-scale organisation as a Backend Developer, contributing to the core architecture that powers essential business operations. Based in Stoke-on-Trent, this hybrid role (2 days onsite) offers the balance of flexibility and collaboration in a supportive, technology-led environment.We're looking for developers with experience in C#, Java, Golang, or Erlang, who are passionate about building robust, scalable backend systems. You’ll be working on a mix of modernisation and new development, helping to shape high-performance platforms that support large-scale users and critical services.This is more than just maintenance. it's an opportunity to influence technical decisions, improve system design, and deliver meaningful impact across the business. You’ll join a collaborative team where your voice is heard, and your skills are valuedIf you're looking to deepen your back end expertise within a stable yet innovative organisation, we’d love to hear from you.
Location: Manchester (Hybrid working - 2 days) Type: Full-time, Permanent Salary: £40,000 to £55,000... Location: Manchester (Hybrid working - 2 days) Type: Full-time, Permanent Salary: £40,000 to £55,000 + Bonus (Up to 30%) + Excellent Benefits including 7% pension, income protection, and much more.Are you a skilled developer with a strong foundation in C#, Java, Erlang, or Go? Do you dream of working on cutting-edge AI initiatives while reimagining the backbone of mission-critical systems? This is your opportunity to join a globally recognised brand at the forefront of digital innovation.About the Company We're a global leader in our sector, trusted by millions worldwide. As part of our ambitious technology transformation, we’re rearchitecting legacy platforms while launching bold new greenfield projects that leverage AI to drive intelligent products and services.This is more than a software engineering role — it's a chance to be part of a journey that shapes the future of AI in a real-world, high-impact environment. What You’ll Work On Re-architecting legacy systems into scalable, modern cloud-based solutions (Using GCP) Building greenfield applications from the ground up with a strong AI-first mindset Collaborating with data scientists, ML engineers, and product teams to deliver AI-powered solutions Using your expertise in C#, Java, or Go to build resilient, high-performance systems About You Strong experience with C#, Java, or Go A genuine interest in AI/ML (previous experience is a bonus, but not required) Comfortable navigating and improving legacy codebases Eager to work on greenfield projects and adopt new tech Familiar with cloud platforms (AWS, Azure, or GCP preferred) Passionate about learning, experimenting, and pushing boundaries Why Join? Work with and learn from leading experts in AI and cloud architecture Be part of a major digital transformation that will impact millions Access to AI training resources, certifications, and mentoringAccess to Cloud training resources, wiht a focus on GCP Flexible working: remote-first culture with optional office days Excellent benefits including performance bonuses, pension, wellness support & more
Location: Manchester (Hybrid or Remote) Salary: Up to £75,000 + Bonus (Up to 30%) +... Location: Manchester (Hybrid or Remote) Salary: Up to £75,000 + Bonus (Up to 30%) + Travel Allowance Type: Full-time, Permanent Are you a seasoned developer ready to take the lead?Do you want to be part of a global brand’s transformation into the world of AI-driven technology?We're looking for a Technical Lead with a background in C#, Java, or Go, who thrives on solving complex problems, modernising platforms, and mentoring high-performing teams. Why This Role? You’ll take ownership of critical technical decisions as we re-architect legacy platforms and build new, AI-powered solutions from the ground up. This is a unique opportunity to combine leadership, hands-on development, and the chance to shape the future of AI within a globally trusted brand. About Us We’re a globally recognised organisation, delivering services to millions every day. Technology is at the heart of our strategy, and we're investing heavily in AI and cloud technologies to unlock the next generation of customer experiences and operational excellence. What You’ll Do Lead the technical design and delivery of systems using C#, Java, or Go Guide the modernisation of legacy platforms, ensuring scalability, performance, and maintainability Drive greenfield development of AI-focused products and platforms Collaborate closely with AI/ML engineers, architects, and cross-functional teams Mentor developers and promote best practices in engineering and DevOps Influence the technology roadmap and architectural direction About You Strong experience leading technical teams or projects Expertise in C#, Java, or Go in large-scale systems Experience with legacy modernisation and cloud-native architecture Excited by the potential of AI and machine learning A natural problem solver and mentor with strong communication skills Experience with cloud platforms (AWS, Azure, or GCP) is highly desirable What’s in It for You? A pivotal role in a major tech transformation Exposure to AI and ML projects, with support to upskill A collaborative, forward-thinking culture where your voice mattersGreat company to support you through getting your career progression Ready to lead the next era of intelligent systems? Apply today and help shape the AI-powered future of one of the world’s most respected brands.
Senior Software Engineer£65,000 + 15% Bonus (Approx Package C. £75,000), Travel Allowance also inclu... Senior Software Engineer£65,000 + 15% Bonus (Approx Package C. £75,000), Travel Allowance also included.Stoke on Trent Based - 2 day per week onsite Are you a skilled developer with a passion for automation, integration, and data accuracy? We're looking for a Senior Software Developer to play a critical role in optimising our digital, internal, and financial systems.This is an exciting opportunity to work across key business systems, enhancing operational performance, streamlining processes, and ensuring accurate, compliant data handling. You’ll be working in a collaborative environment, contributing to innovative projects that have a direct impact on business success What you will be doing: Developing Full-stack applications, utilising modern technologies such as React, TypeScript and C#. Implementing and configuring 3rd party integrations into existing applicationsDeveloping APIs (WebAPI and RestAPI). Automating data collection and reporting to improve marketing and business decision-making Collaborating with internal teams and third parties to ensure seamless system integration Developing new innovate email templates , and maintaining HTML email templates for efficient communicationHosting and deploying CI/CD pipelines, created with Azure. Automating data transfer processes between platforms and Sage ensuring compliance with relevant legislation Testing, validating, and supporting integrations and data pipelines to ensure system reliability and accuracy Providing documentation and training to ensure ongoing team self-sufficiency Your Experience: Experience with data integrations or third party integrations.Solid knowledge of C#, .Net or ASP.Netcore Proven experience using React and Typescript Familiarity with API-based data transfer methods Understanding of financial systems such as Sage 50/Sales force (Would be advantageous) Exposure to AWS or other cloud platforms Strong understanding of TDD/OOP and SOLID Excellent problem-solving skills and ability to work independently or as part of a team Want more information? Get in touch for a full Job Description.
Data Migration Test AnalystContractCRM MigrationDiscovery (Inside IR35, 2 months) → Implementation S... Data Migration Test AnalystContractCRM MigrationDiscovery (Inside IR35, 2 months) → Implementation SOW (Outside IR35)£450.00 - £470.00p/d6 Months+Manchester - Compulsory 2 days per week on-siteASAP StartOverview:My client is migrating customer and commercial data from legacy CRM systems to Salesforce CRM.The Data Migration Test Analyst is responsible for providing independent assurance that all data migration transform logic is implemented exactly as defined in the approved migration specifications.The role focuses on reviewing, validating, and evidencing transformation rules across the migration lifecycle (i.e., the agreed ETLs that will take place as per the plan) to ensure data accuracy, completeness, traceability, and regulatory compliance before data is relied upon for application testing, cutover, or live business operations.Key Deliverables:-Review and validate transformation logic aligned to approved specifications-Migration test cases and executed test results-Reconciliation reports and control summaries-Defect logs with supporting evidence-Formal test evidence packs suitable for audit and regulatory reviewExperience Required:-Strong experience as a Data Migration Test Analyst-Experience supporting SIT, UAT, NFT, performance, dress rehearsals, and cutover-Proven ability to review and validate complex transformation logic-Experience working from detailed source-to-target mapping specifications-Experience with ETL tools and migration frameworks-Strong SQL skills for data interrogation and validation-Experience with reconciliation, control totals, and data quality checks-Clear understanding of regulated data environments and evidence requirementsDesirable:-Experience with Salesforce data migrations-Experience in utilities, energy, or financial services domainsData Migration Test Analyst
Test Data Migration AnalystContractCRM MigrationDiscovery (Inside IR35, 2 months) → Implementation S... Test Data Migration AnalystContractCRM MigrationDiscovery (Inside IR35, 2 months) → Implementation SOW (Outside IR35)£450.00 - £470.00p/d6 Months+Manchester - Compulsory 2 days per week on-siteASAP StartOverview:My client is migrating customer and commercial data from legacy CRM systems to Salesforce CRM. The Test Data Migration Analyst will ensure migrated data is accurate, complete, and validated through testing cycles.Responsibilities: Analyse legacy CRM/enterprise system data and document structure, quality, and anomalies Design, prepare, and maintain test datasets for SIT, UAT, and cutover Validate migrated data for completeness, accuracy, and integrity Support reconciliation and defect management processes Collaborate with business SMEs, developers, and project leads to ensure testing requirements are met Contribute to migration strategy and data readiness assessment Experience Required: Experience in CRM migration projects (Salesforce, Dynamics, Siebel, SAP, Oracle, or similar) Strong data validation, reconciliation, and profiling experience SQL and data manipulation skills Experience designing and executing test cases, supporting SIT/UAT Knowledge of ETL or migration tools is desirable Desirable: Previous experience with Salesforce CRM migrations Experience in regulated industries Knowledge of data governance and data privacy considerations Test Data Migration Analyst
Head of IT Customer SupportReporting to: COO / CFO Location: Manchester (Hybrid) Salary: £50,000–£60... Head of IT Customer SupportReporting to: COO / CFO Location: Manchester (Hybrid) Salary: £50,000–£60,000 DOE Contract: Full-time, Permanent Hours: Monday–Friday, 09:00–17:30 (with flexibility to support the US team) Team: Managing a team of 5 across the UK and Denver, USAAre you someone who’s grown within the IT Helpdesk or Technical Support world and understands the pressure of queues, SLAs, escalations and is now ready to lead and shape a customer support function end-to-end?This is a hands-on leadership role for someone who blends technical capability, customer focus, and people leadership to drive operational excellence and protect the customer experience as the business scales.About YouDo you come from a technical support / IT helpdesk background and have progressed into leadership? Holding experience in: • Implementing a tiered triage process • People leadership • Operational discipline • Strategic planningIf you feel you can take accountability for how Customer Support performs as a department and can confidently represent it at a senior level, not being afraid to challenge decisions when they risk the customer experience or long-term sustainability, then this role could be for you.The Role – Key Responsibilities Own the Customer Support & IT Helpdesk function end-to-endLine-manage the Customer Support Team Lead and oversee a UK & US-based teamDefine SLAs, escalation models, workflows, and operational standardsAct as the escalation owner for major customer-impacting incidentsDrive performance, capability development, and continuous improvementOwn helpdesk tooling, automation, reporting, and documentationUse data and trend analysis to inform decisions and scalingCollaborate closely with Product, Engineering, Operations, QA, and Customer SuccessRepresent Customer Support confidently in senior and cross-functional discussions What You’ll BringEssential: Experience managing a technical support or IT helpdesk functionStrong people leadership, including managing Team Leads or senior staffSolid technical understanding to guide escalations and challenge decisionsExperience working with SLAs, service models, and operational metricsStrong analytical and communication skills Desirable: Experience supporting software products or enterprise IT environmentsITIL or service management knowledgeExperience with globally distributed teamsHands-on experience with helpdesk platforms (e.g. Freshdesk or similar)Interest in automation and process improvement Why Apply? Own and shape a critical function at scaleLead with autonomy, trust, and influenceBuild a support operation that’s valued internally and by customers If you’ve built your career in IT Helpdesk, Technical Support, or Customer Support leadership and are ready to step into a role where you truly own the function, we’d love to hear from you. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Working within our client’s award-winning contact centre in the North East area of England. Their Te... Working within our client’s award-winning contact centre in the North East area of England. Their Technical Support Experts help customers get the best out of their products and take pride in giving the best quality advice. They are the frontline support for businesses and accountants who use their products in their everyday business lives, and experts for our customersrequiring advice or facing any technical problems. No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.KEY DUTIES You'll speak to their customers every day on an inbound call line, as they contact the company for technical and complex problems that need troubleshooting and resolving.It will be up to you to get to know their business, build rapport and help them get back on track with their product.You'll be a product expert, able to spot fixes and recommend additional products that could save them time and effort.You may speak to customers on occasion via web chat and email - so strong communication skills are key! CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated
A housing firm are currently seeking a junior technician to help assist with their IT and smart netw... A housing firm are currently seeking a junior technician to help assist with their IT and smart networks.The role will provide a hands-on opportunity to work with enterprise technology, engage with key stakeholders within the firm, and develop new skills. Ideal for a 1st time role since training will be provided.KEY DUTIES – Configure and install network hardware including switches, firewalls and wireless access pointsMonitor and review network infrastructure to ensure effective operational uptime and effectiveness of the networkCreate and maintain technical documentation and diagrams outlining the network architecture and proceduresMaintain accurate inventory records and perform audit functionsProvide technical support to localised IT Teams and assist with network-related inquiriesPerform routine maintenance and upgrades on network equipmentRespond to security incidents to ensure the integrity of the network CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.If you are suitable, we will be in contact to discuss this opportunity.
Software Engineer (JavaScript / TypeScript / React)Hybrid Manchester Area (2x weekly office)45k -55k... Software Engineer (JavaScript / TypeScript / React)Hybrid Manchester Area (2x weekly office)45k -55k + Generous bonus scheme + Additional BenefitsThe businessA well-established, privately owned British technology company that is one of, if not the largest player in its industry. They take pride in their company culture and developing high-performance teams and are keen on attracting the right developers to support their coding advancements. The roleAs a Full Stack Software Engineer, you’ll be central to building software that supports both internal business systems and customer-facing solutions. You'll be very hands on with supporting the existing code base, maintaining best coding practices and working on the latest technology developments.There will also be ample opportunity to upskill and learn new languages as a part of internal training and bootcamps.About you Experienced software engineer with strong skills in JavaScript / Typescript / React or similarframeworksHands-on experience with AWS, GCP or Azure, microservices, and API development.Well-versed in modern software development practices, including unit testing, TDD, CI/CD, SOLID principles, BDD, and agile methodologies.Experience with cross functional teams and stakeholders at different levelsExperience developing low-latency and highly scalable solutions. Additional skills (Training provided if needed) Developing CI/CD pipelines using Docker and Kubernetes.Familiarity with full-stack frameworks, web APIs, SQL etc..Version control and automation with GitHub and GitHub Actions.BDD implementation with Gherkin and SpecFlow.Experience with tools like Jira / ConfluenceAgile ways of working (Scrum / Kanban) Benefits A clear plan for career growth, with training and support from your manager.Competitive salary and benefits.Flexible hours and hybrid working.25 days holiday allowance.Private healthContributory pension plan.Employee Assistance Program and more..If this sounds like you, please apply now.
Our top telecoms client is looking for a Marketing Manager - Operations to join their team in Irlam... Our top telecoms client is looking for a Marketing Manager - Operations to join their team in Irlam on a 12 month fixed-term contractOur Client has a requirement for a Marketing Manager - Operations, who will be required to work on a contract basis in Irlam.Role Purpose: You will lead the Marketing Operations function, ensuring the Marketing team operates efficiently, consistently and at scale, enabling delivery of the marketing strategy on time and within budget. As the Marketing Manager- Operations, you will provide senior operational oversight, owning ways of working, resource planning, agency management, tooling and reporting across the group.This role is critical to ensuring the Marketing function runs smoothly in a fast-paced, high-volume environment, balancing priorities across wholesale and retail, and creating a scalable operating model. You will work closely with internal teams, senior stakeholders and external agencies to drive performance, standardisation and return on investment. Job Role Responsibilities: Marketing Operating Framework· Own and evolve the group-wide marketing operating model, processes and ways of working.· Ensure teams collaborate effectively and operate within a consistent, process-driven environment.· Regularly review and optimise the operating framework in line with business priorities.Resource Planning and Prioritisation· Own the intake, planning and prioritisation process for all marketing activity.· Plan and manage marketing workload and resource capacity across teams.· Ensure delivery of agreed priorities while protecting wholesale commitments.Agency and Supplier Management· Own day-to-day relationships with creative, performance, digital and production agencies.· Set briefing standards, KPIs, delivery expectations, and review cadence.· Lead on marketing supplier management (alongside Procurement), optimising contracts, retainers and ROI.· Ensure agencies are prioritised correctly across wholesale and retail brand(s) activity.Marketing Platforms· Act as the business owner for marketing technology selection, integration, governance and adoption.· Lead standardisation of platforms across the group, including CRM, websites, reporting and PPC tech stack.· Reduce duplication, inefficiency and cost caused by fragmented systems.Reporting and Performance· Establish consistent reporting across wholesale and retail.· Produce and share marketing updates with the wider business to ensure visibility and engagement.· Provide leadership teams with clear insight into performance, delivery and ROI.· Track spend and performance to support informed decision-making.Insight and Intelligence· Own the delivery of group-wide customer, partner and market insight on behalf of the Group Marketing function.· Consolidate insight from wholesale, retail, performance data, market analysis and external sources into clear, actionable outputs.· Produce regular insight packs, dashboards and analysis to support strategic decision-making across wholesale and retail.· Support the Group Head of Marketing & Communications with insight required for Executive, Board and investor-level discussions.· Ensure insight is consistent, comparable and accessible across the business, enabling informed prioritisation and investment decisions.Communications· Own the operational delivery of group internal communications, managing internal communications planning, cadence and execution, including business updates, briefings and change communications.· Coordinate inputs from wholesale, retail and corporate stakeholders into clear, consistent messaging.· Ensure internal communications are timely, accurate and aligned to agreed group narratives.· Support business activity such as organisational change and transformation programmes.Scalability· Design and maintain a marketing operating model that supports additional brands with minimal duplication. · Ensure new brands can integrate seamlessly into existing platforms, agencies and processes. Experience / Skills / Knowledge / Qualifications: Experience operating within a complex, matrix organisation, working cross-functionally.· Proven ability to design, implement and lead operational planning frameworks.· Strong organisational skills, managing multiple priorities and stakeholders simultaneously.· Confident relationship builder with a firm but fair approach.· Strong understanding of marketing from strategy through to execution, including agency production models, planning and delivery.· Experience producing insight and communications for senior leadership, including Executive-level audiences.Desirable Skills:· Working in Telecoms: Previous experience working within telecoms, specifically with fibre-related products.· Exceptional accuracy and attention to detail. Benefits: PAYE or Outside IR35Flexible working12 month fixed-term contract Company informationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Marketing Manager - Operations looking for new employment.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.