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An IT support company is looking for a IT Support & Customer Service Apprentice to join their te... An IT support company is looking for a IT Support & Customer Service Apprentice to join their team. This is a great opportunity for someone starting their career in IT who enjoys helping people and solving problems. You’ll receive hands-on training, structured learning, and guidance from experienced professionals.As an apprentice, you’ll learn how to provide technical support to customers, assist with troubleshooting, and help maintain IT systems. This role is perfect for someone who is enthusiastic about technology and enjoys working with people.Key responsibilities Learn how to respond to customer queries via phone, email, or chat.Assist in diagnosing and resolving basic IT issues (hardware, software, connectivity).Help set up and configure devices for customers.Support the team in logging and tracking support requests.Learn to provide clear and friendly advice to customers.Assist with routine system checks and updates.Work with the IT team to escalate more complex issues.Stay informed about common IT problems and solutions. Requirements Interest in technology and helping people.Good communication skills and a friendly approach.Willingness to learn and develop new skills. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

Working within our client’s award-winning contact centre in the North East area of England. Their Te... Working within our client’s award-winning contact centre in the North East area of England. Their Technical Support Experts help customers get the best out of their products and take pride in giving the best quality advice. They are the frontline support for businesses and accountants who use their products in their everyday business lives, and experts for our customersrequiring advice or facing any technical problems. No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.KEY DUTIES You'll speak to their customers every day on an inbound call line, as they contact the company for technical and complex problems that need troubleshooting and resolving.It will be up to you to get to know their business, build rapport and help them get back on track with their product.You'll be a product expert, able to spot fixes and recommend additional products that could save them time and effort.You may speak to customers on occasion via web chat and email - so strong communication skills are key! CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated

Data Test Analyst (SQL & Databricks)Location: Leicestershire - 3 days onsite per weekRate: £360... Data Test Analyst (SQL & Databricks)Location: Leicestershire - 3 days onsite per weekRate: £360 per dayContract: 6 months+IR35: Outside IR35Start: ASAPThe OpportunityWe’re working with a client on a major Transformation programme, and they’re looking for an experienced Data Test Analyst / QA to join their data team on a contract basis.This is a key role supporting the transformation of finance data platforms, ensuring accuracy, integrity, and robustness across complex data pipelines and reporting layers.You’ll be embedded within the data team, working closely with data engineers, finance stakeholders, and transformation leads to validate large-scale data movements and reconciliations.The RoleAs a Data Test Analyst, you will: Validate data pipelines and transformations within a modern data platformPerform detailed SQL-based data validation and reconciliation testingWork with finance datasets, ensuring accuracy and completenessTest data migrations and transformations into DatabricksCreate and execute structured test plans and test casesSupport UAT and work closely with finance stakeholdersIdentify data quality issues and drive resolution with engineering teamsEnsure robust documentation and auditability (critical in finance transformation work) Essential Skills & Experience Strong experience as a Test Analyst / QA within data environmentsAdvanced SQL skills (writing complex queries for validation and reconciliation)Hands-on experience testing within DatabricksExperience working on data transformation / migration programmesStrong understanding of data warehousing conceptsExperience working with finance data (highly desirable)Comfortable working onsite in Leicestershire 3 days per week Desirable Experience in retail or large enterprise environmentsExposure to finance transformation or ERP programmesUnderstanding of data governance and controls Data Test Analyst (SQL & Databricks)

.NET Developer – £60,000 + Benefits – LondonDo you want real ownership of the software you build, ra... .NET Developer – £60,000 + Benefits – LondonDo you want real ownership of the software you build, rather than being a small part of a large delivery machine? Are you ready to work directly with clients and see your code shape how a global industry operates?Trigonal is a specialist software development company serving the global shipbroking and maritime derivatives sector, and we are looking for a .NET Developer to join our team in 2026.The roleThis is not a siloed developer position.As part of a close-knit team of nine in the City of London, you will have direct influence over product direction, architecture decisions and feature design. You will work across front end, back end and APIs, gaining broad technical exposure rather than being limited to one layer of the stack.You will be involved throughout the full software lifecycle, from refining requirements with clients to deployment and continuous improvement. Your work will be visible, valued and used by more than 40 international organisations.Key Responsibilities Gather and refine requirements, often directly with clientsDesign and develop new platform modules and servicesBuild and maintain API integrationsEnhance and support existing systemsAssist with deployments and ongoing system improvementsWork across ASP.NET Core, React, C#, TypeScript/JavaScript and SQL About our companyFounded in 2003, Trigonal has become one of the leading technology providers in a highly specialised global market. We develop software that underpins trading and risk management within maritime derivatives.Our size is our strength. Decisions are quick, communication is direct and every team member plays a meaningful role in shaping our products. You will gain exposure to a unique sector while building technically robust, business-critical systems.The BenefitsWe recognise that career development, flexibility and stability matter. Competitive, negotiable salary based on experience25 days’ annual leave plus UK public holidaysHybrid working, with a minimum of one day per week in our London officePotential to meet clients (home and abroad) After six months’ continuous employment: Discretionary bonus schemeContributory company pensionPrivate medical insurance You will benefit from genuine responsibility, direct access to decision-makers and the opportunity to broaden your technical and commercial understanding in a niche global market.The personYou will have: 2–3 years’ experience in a commercial development roleStrong grounding in .NET and modern web technologiesConfidence working across front end, back end and APIsClear communication skills and comfort speaking with clientsCuriosity, initiative and a desire to build high-quality software What’s nextIf you are looking for a role where your work will have visible impact and long-term growth potential, please apply.

This entry-level Cyber Security role is designed for individuals looking to start a career in digita... This entry-level Cyber Security role is designed for individuals looking to start a career in digital security. You will support day-to-day cyber security activities while learning how organisations protect systems, data, and users from cyber threats.KEY DUTIES Act as first-line support for IT-related queriesAssist users with basic troubleshooting of hardware and softwareUpdate and manage support ticketsCommunicate clearly with customers and internal teamsLearn IT support tools and best practices CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careersConfident communication skillsBasic IT knowledge or personal use of technologyReliable, punctual, and eager to learnNo previous IT experience required ELIGIBILITY Have the right to live and work in the UK.

This entry-level Cyber Security role is designed for individuals looking to start a career in digita... This entry-level Cyber Security role is designed for individuals looking to start a career in digital security. You will support day-to-day cyber security activities while learning how organisations protect systems, data, and users from cyber threats.KEY DUTIES Act as first-line support for IT-related queriesAssist users with basic troubleshooting of hardware and softwareUpdate and manage support ticketsCommunicate clearly with customers and internal teamsLearn IT support tools and best practices CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careersConfident communication skillsBasic IT knowledge or personal use of technologyReliable, punctual, and eager to learnNo previous IT experience required ELIGIBILITY Have the right to live and work in the UK.

Data ArchitectContractMicrosoft Fabric & PurviewOutside IR35£600.00 - £625.00p/d6 week contract... Data ArchitectContractMicrosoft Fabric & PurviewOutside IR35£600.00 - £625.00p/d6 week contract with a view to renew on a longer duration following this initial phase.Fully RemoteASAP StartWe’re looking for a hands‑on Data Architect to design and deliver modern enterprise data solutions using Microsoft Fabric and Purview. You’ll lead architecture, modelling, governance, and data quality across end‑to‑end data products, ensuring data is trusted, well‑structured and ready for analytics at scale. This role shapes standards, builds governed pipelines, and drives metadata, lineage, and quality frameworks into day‑to‑day delivery.Key Responsibilities ·       Architect & Model Enterprise Data Design scalable data models across Fabric components (Lakehouse, Warehouse, Dataflows, Power BI semantic models).Partner with business and governance teams to define metadata standards, classifications, and shared business definitions.Own domain modelling best practice and ensure consistency across all data products. ·       Build Governed Fabric Data Pipelines Configure Fabric environments, domains, connectors, and ingestion patterns with governance embedded from day one.Integrate metadata, lineage, glossary terms, classifications, and governance artefacts seamlessly between Fabric and Purview.Enable quality‑at‑ingestion and design ingestion patterns that minimise rework, ambiguity, and risk. ·       Operationalise Data Quality & Governance Define and implement enterprise‑grade data quality rules, validation logic, and exception workflows.Build reusable templates, KPIs, and scorecards for data quality and governance monitoring.Embed governance into live pipelines with automated checks and issue surfacing. ·       Advanced Purview Enablement Configure Purview for cataloguing, lineage, classification, glossary, stewardship roles, and workflow automation.Use Purview to drive visibility, traceability, and policy enforcement across data assets.Support proof‑of‑concept and scale‑out governance initiatives. Essential Skills & Experience Deep hands‑on experience with Microsoft Fabric (OneLake, Lakehouse, Warehouse, Dataflows Gen2, Pipelines, Power BI).Strong enterprise and semantic data modelling skills, including DAX.Proven experience integrating Fabric with Purview (catalogue, lineage, classification, glossary, workflows).Practical experience designing and embedding data quality rules, frameworks, and dashboards.Ability to implement governance controls in operational environments and governed ingestion patterns.Confident with Spark or SQL within Fabric.Excellent stakeholder engagement, especially across governance and business teams Data Architect

2nd Line Service Desk Engineer – Warrington (Office-based)Full-time | Competitive salary (based on e... 2nd Line Service Desk Engineer – Warrington (Office-based)Full-time | Competitive salary (based on experience)A minimum of 3 years’ experience working in an MSP environment is essential. Applications without this experience will not be considered.At IDT Support Solutions, we’re looking for a capable and motivated engineer who enjoys working through tickets efficiently, takes pride in solving issues quickly, and wants to continue building their technical career within a high-performing team. This is a great opportunity for someone who enjoys variety, responsibility, and the satisfaction of clear results.The RoleYou’ll be responsible for delivering high-quality 2nd line support while also managing and progressing 1st line tickets. If you enjoy keeping momentum, working methodically, and seeing your efforts reflected in service performance — this role is for you.What you’ll do: Take ownership of 1st and 2nd line support tickets — maintaining flow and meeting SLAsWork across a broad technical environment — including Microsoft 365, Azure, networking, virtualisation, and hardwareUse monitoring tools to identify and resolve issues proactivelyWork alongside experienced engineers — gaining exposure to more complex challenges and supporting continuous service improvementDevelop your skills and prepare for progression — including routes into 3rd line roles or technical specialismsThis is a full-time, office-based position in Warrington. Participation in an out-of-hours rota is not currently required but may be introduced in future to support international clients in Los Angeles and New York. About Our CompanyIDT Support Solutions is a fast-growing MSP known for responsive, accountable IT support. We move quickly, focus on results, and value people who take ownership. You’ll be part of a supportive team that encourages learning, recognises hard work, and gives you the tools to succeed.The Benefits Competitive salaryBupa health coverTraining and certification supportClear career progression into 3rd line or specialist rolesWorkplace pensionMileage allowance The PersonPlease note: A minimum of 3 years’ experience working in an MSP environment is essential. Applications without this experience will not be considered.You’ll also need: Solid experience with Windows Server, Microsoft 365, Exchange, and Active DirectoryGood working knowledge of networking (VLANs, WatchGuard firewalls, DNS, DHCP, TCP/IP)Familiarity with Azure and virtualisation (Hyper-V or VMware)Clear communication skills and a client-focused mindsetA structured, efficient approach to resolving technical issuesFlexibility to work away from home on occasionBonus skills: macOS, ConnectWise, Acronis, Cisco switching, VoIP, Microsoft certifications. What’s NextIf you're looking for a role where you can take control, keep learning, and make a difference every day — we’d love to hear from you.Apply now and take the next step in your MSP career with IDT Support Solutions.

Data AnalystLocation:  Tower Quays, Birkenhead     Salary:  £26,000 - £30,000 per annumThe Data Anal... Data AnalystLocation:  Tower Quays, Birkenhead     Salary:  £26,000 - £30,000 per annumThe Data Analyst supports the Client Services project management team by analysing data and identifying trends, providing clients and management with valuable information that will be used to create reports for our water company clients.MAIN DUTIES Extract data from multiple sources and to produce insights for client reportingInput and process data including audit data and customer data connected to client projectsCleanse and validate data from multiple pipelines, monitoring data quality and removing corrupt dataExtract data from various platforms and software systems (currently including Microsoft 365 tools, SharePoint, OneDrive, ShareFile, and project-specific platforms such as Snap Surveys and BigChange JobWatch) and check for issuesCreate and maintain automated workflows using Microsoft Power Automate to streamline data collection, processing, and reportingUse the data to forecast trends in relation to client projectsPerform statistical analysis of audit data for client reportingUse Microsoft Power BI to visualise data in easy-to-understand formats, such as diagrams and graphsCommunicate with stakeholders to understand data content and business requirementsAttend client meetings are required (typically virtually)Carry out basic administration tasks to support the broader Client Services team as required. KEY INTERFACESThe Data Analyst will support the Project Managers and Client Services Director, and will also liaise directly with our clients.SKILLS, EXPERIENCE AND QUALIFICATIONS Experience in data analysis, business intelligence, or data operations roleWorking knowledge of databases, BI tools, or data visualisation platforms including Power BIWorking knowledge of automation tools, particularly Microsoft Power Automate, including error handling in automated workflowsStrong analytical mindset with the ability to interpret complex data and present insights clearly.Good understanding of information management, data quality principles, and system workflows.Competent with Microsoft 365 especially Excel and other collaborative digital tools.Ability to balance multiple tasks, prioritise effectively, and meet deadlines.Strong communication skills, able to translate technical concepts for non‑technical users.Curious, analytical, and eager to grow technical and sector knowledge.Strong attention to detail and commitment to accuracy.Collaborative and approachable, with a user-focused mindset.Proactive in identifying improvement opportunities and solving problems.Willingness to learn about industry-specific requirements. Core Microsoft 365 Tools (consistent across projects): Microsoft ExcelMicrosoft Power AutomateSharePointOneDriveShareFile Project-Specific Platforms (subject to change): Snap SurveysBigChange JobWatchWordPressMax Contact Dialler    INDLS  Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Head of ITPermanent, Full TimeDoncaster - 1 day per week on-site£70,000.00 - £80,000.0010% BonusComp... Head of ITPermanent, Full TimeDoncaster - 1 day per week on-site£70,000.00 - £80,000.0010% BonusCompany CarBUPA Healthcare4x Life AssuranceAutomotive Repair & MaintenanceAbout the RoleAs Head of IT, you will serve as the strategic and operational leader for all technology initiatives across the business.You will be responsible for driving digital transformation, leading enterprise systems modernisation, and building adata-driven cultures that enhances operational efficiency, customer experience, and commercial performance.This role is ideal for an entrepreneurial, hands-on IT leader who thrives in a fast-moving multi-site environments andhas a track record of successfully leading ERP transformations and establishing robust business intelligencecapabilities.Key Responsibilities1. Technology Strategy & Leadership Develop and execute a comprehensive IT strategy aligned with the company’s long-term business goals.Lead the transformation of the technology landscape, including ERP modernisation, workflow automation, and cloud adoption.Act as a trusted advisor to the executive team on technology trends and innovation opportunities. 2. ERP Transformation Leadership Lead the full adoption of the newly launched ERP system (Microsoft Dynamics), from vendor handover and implementation to integration into the business and future development road maps, data migration, and user adoption.Ensure the system supports operational excellence across workshops, supply chain, finance, and customer operations.Establish governance, change management, and continuous improvement frameworks to maximize ROI. 3. Business Intelligence & Data Management Build a modern data and analytics capability that enables insight-driven decision-making across the organisation.Implement data governance standards, ensuring data integrity, accessibility, and compliance.Develop dashboards, reporting solutions, and performance metrics for key operational and financial areas. 4. Operational Excellence & Service Delivery Oversee IT infrastructure, cybersecurity, service management, and support functions across all locations.Ensure reliable, secure, and scalable systems that support daily workshop operations.Drive continuous improvement of IT processes, service levels, and user experience. 5. Digital Innovation & Change Management Act as a catalyst for innovation, identifying and deploying technologies that enhance efficiency, reduce cost, and elevate customer experience.Promote a digital-first culture and champion change across all levels of the business.Lead cross-functional projects that modernize operations and support business growth. 6. Vendor & Budget Management Manage relationships with technology vendors, negotiating contracts and service agreements.Develop and control IT budgets, ensuring cost-effective delivery of technology services.Oversee incident response, vulnerability management, and data protection processes to ensure a robust security posture. Experience & QualificationsEssential Proven experience as Head of IT, IT Director, or senior IT leader in a multi-site operational environment (automotive, manufacturing, logistics, or retail preferred)Demonstrated success in leading a complex ERP transformation end-to-end.Strong background in business intelligence, data architecture, and reporting platforms.Track record of driving digital transformation and leading organizational change.Experience managing IT infrastructure, cybersecurity, cloud environments, and service delivery.Excellent leadership, communication, and stakeholder management skills. Desirable Experience in automotive service, repair, maintenance, or similar operational industries.Knowledge of IoT, connected workshop technologies, or telematics.Project management certifications (e.g., PRINCE2, Agile).Degree in Information Technology, Computer Science, or related field. Personal Attributes Highly entrepreneurial and proactive; comfortable shaping and delivering change.Data-driven mindset with strong analytical and problem-solving abilities.Collaborative leader who can influence across functions and levels.Resilient, adaptable, and able to thrive in a dynamic, fast-growing environment. What's on Offer Opportunity to lead technology transformation in a market-leading automotive business.Direct influence on strategic direction and operational performance.A culture that values innovation, accountability, and continuous improvement.Competitive salary, benefits, and career growth opportunities. Head of IT

A leading manufacturing company in the East Midlands is looking for an Junior IT Security Technician... A leading manufacturing company in the East Midlands is looking for an Junior IT Security Technician to join their team. As an Technician, you’ll support the team in protecting the company’s systems and data. You’ll learn how to monitor for risks, assist with security checks, and help respond to incidents. This role is ideal for someone enthusiastic about technology and eager to develop a career in cybersecurity.KEY DUTIES Learn to monitor IT systems and production networks for unusual activity or potential security issues.Assist in identifying and reporting risks that could affect manufacturing operations or data security.Support the team in responding to security alerts, helping to keep systems running smoothly.Help with routine checks and updates to ensure machines, devices, and software meet security standards.Assist in managing user accounts and access permissions, including staff working on production systems.Contribute to creating and updating security guidelines for both office and factory environments.Work with IT and engineering teams to troubleshoot and resolve security-related issues.Learn about protecting operational technology (OT) and connected devices used in manufacturing.Stay informed about new cybersecurity trends, especially those affecting industrial systems. CANDIDATE REQUIREMENTS Team work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated CANDIDATE REQUIREMENTS Have the right to live and work in the UK.

A financial firm in the North East is looking for a productive individual to join their growing team... A financial firm in the North East is looking for a productive individual to join their growing team. As a Junior Cybersecurity Assistant, you’ll play a key role in supporting the cybersecurity team to keep data and systems secure. You’ll learn how to monitor for risks, assist with security checks, and help respond to incidents. This role is ideal for someone eager to learn and build a future in cybersecurity.KEY DUTIES Learn how to monitor systems and networks for unusual activity.Assist in identifying and reporting potential security risks.Support the team in responding to security alerts and incidents.Help with routine checks to ensure systems meet security standards.Assist in managing user access and permissions.Contribute to updating security policies and best practices.Work alongside IT teams to resolve security-related issues.Keep up to date with new cybersecurity trends and tools. CANDIDATE REQUIREMENTS Team work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated ELIGIBILITY Have the right to live and work in the UK.

Senior Front End DeveloperHybrid working in Cheshire - 2/3 days per week.We are an established and f... Senior Front End DeveloperHybrid working in Cheshire - 2/3 days per week.We are an established and fast‑growing organisation with decades of experience supporting customers and delivering high‑quality solutions. Our focus is on helping clients adapt to changing markets, embrace new technologies, and unlock new opportunities through innovative digital products and services.Due to continued growth, we are looking for a Frontend Developer with strong experience in Angular and TypeScript to join our development team. You’ll contribute to building and maintaining complex, modern applications using a microservices architecture, cloud‑based infrastructure, and CI/CD pipelines.We work in an Agile environment and value ownership, problem‑solving, and a proactive mindset. You’ll have the opportunity to expand your skills, influence technical decisions, and contribute to the evolution of our platform.Key Responsibilities Develop and maintain a fully responsive, high‑traffic web application using Angular and TypeScriptDesign and implement new features and user interface componentsImprove existing functionality and enhance application performanceCreate mock-ups, prototypes, and user interface conceptsCollaborate closely with backend developers to shape and integrate APIsTake initiative during high‑pressure situations and contribute to solving technical challenges What We Expect From You Strong commercial experience in frontend development with Angular and TypeScriptFamiliarity with modern development tools and platformsExperience deploying code to cloud environments (e.g., AWS)Excellent analytical and problem‑solving skillsAbility to work with multiple stakeholders across teamsPassion for learning, innovation, and continuous improvementExperience working within an Agile development environmentActive participation in Agile ceremonies and process improvements Benefits Package Annual bonus (10%)Pension & life assuranceElectric Vehicle schemeWellbeing support & EAPCycle to WorkFree breakfast dailyFree onsite gym

Linux Systems Administrator (Ubuntu/Red Hat) Hybrid (commutable from Cheshire, Manchester, Staffords... Linux Systems Administrator (Ubuntu/Red Hat) Hybrid (commutable from Cheshire, Manchester, Staffordshire, or Chester)Competitive based salary + bonus + benefitsWe’re hiring a Linux Systems Administrator to join a growing tech for good company where you’ll help build and run modern infrastructure that delivers real-world impact. This is a hands-on role combining infrastructure projects and operational support in a fast-moving, collaborative team.Key responsibilities Administer and improve Linux environments (Ubuntu and/or Red Hat)Support and develop AWS cloud infrastructureAutomate systems using IaC toolsTroubleshoot and optimise live production systemsContribute to infrastructure projects as we scale Skills & experience Strong Linux administration experienceScripting skills in Bash and/or Python (essential)Experience with AWS (would be ideal – other cloud providers would work)Familiarity with Terraform and/or AnsiblePractical problem-solver and strong team collaborator What we offer Competitive basic salary plus bonus and benefitsA varied, high-impact role in a growing tech for good organisationHybrid working and a supportive cultureOpportunities to progress and gain AWS cloud experience If you enjoy working with Linux and cloud technologies and want to be part of a purpose-driven team, we’d like to hear from you.

On behalf of an alternative network operator client we are seeking a Service Manager / Account Manag... On behalf of an alternative network operator client we are seeking a Service Manager / Account Manager to be based in Irlam.The company is building and operating full-fibre broadband infrastructure, supplying high-speed connectivity to retail ISPs across the North West and West Midlands. It’s a customer-facing service role supporting wholesale/ISP partners from onboarding and product launch through to live service delivery Responsiblities:  Leading the delivery of service projects as acting as the main delivery interface into our ISPs/wholesale customers, proactively monitoring team activities to meet delivery SLAs.Developing a strong understanding of the scope of delivery, commercial milestones, billing arrangements and any associated financial penalties that may be applicable.Leading the planning, delivery and execution of all specific client communication throughout the delivery lifecycle  Requirements: Must have performed a similar role in the utilities sector, preferably telecoms.Experience of building strong relationships with both internal and external stakeholders.ITIL qualification desirable If you meet the above requirements and are interested, please apply!Company informationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.  We actively recruit at all levels and this is a superb opportunity for Service Manager looking for new employment.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.