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A growing e-commerce business in the East Midlands is seeking a proactive and tech-savvy individual... A growing e-commerce business in the East Midlands is seeking a proactive and tech-savvy individual to join their team as a Junior E-commerce Cyber Security Assistant.This entry-level role is ideal for someone looking to start a career in cyber security and IT within a fast-paced online retail environment, supporting the protection of customer data, online platforms, and digital systems.KEY DUTIES Provide first-line IT support for internal users across e-commerce platforms, order systems, and office technologyAssist with monitoring website and platform security, identifying suspicious activity such as unauthorised access attempts or unusual traffic patternsSupport the protection of customer data and payment systems, ensuring adherence to data security standardsHelp maintain secure user access to key systemsAssist with vulnerability checks on websites, plugins, and integrations, escalating any risks to senior team membersSupport routine updates and patching of systemLog and document all IT support and security-related issues in line with internal processesAssist in responding to basic cyber incidents, such as phishing emails or compromised accountsContribute to improving cyber-awareness across the business by supporting basic staff guidance and best practices Candidate Requirements Strong interest in cyber security, IT systems, and online business environmentsBasic understanding of e-commerce platforms or websites (training will be provided)Good problem-solving skills with attention to detailClear communication skillsAwareness of online risks such as phishing, malware, and data breaches (ideal)Ability to prioritise tasks in a fast-moving environment

Senior Business Analyst (Data & Reporting Transformation) Location: Hybrid / UK Wide Travel Req... Senior Business Analyst (Data & Reporting Transformation) Location: Hybrid / UK Wide Travel RequiredInitial Onsite Requirement: Stoke-on-Trent, Swindon, Tilbury & GrangemouthDuration: 3 Months+Day Rate: £400-£500 per dayIR35 Status: Outside IR35The Opportunity We're seeking an experienced Senior Business Analyst to lead a business-wide reporting and management information transformation programme for a large multi-site organisation.Following significant growth and multiple acquisitions, the business has developed numerous reporting methods, data sources and KPIs across different divisions. Senior leadership is now looking to establish a clear reporting framework, improve data transparency and create a single version of the truth across the organisation.This is a highly visible assignment that will involve working closely with executive stakeholders to understand how data is currently used, challenge existing reporting practices and define a future-state reporting model that supports better decision-making across the business.Key Responsibilities Conduct a full assessment of the current reporting landscape across multiple business units.Engage with senior stakeholders to understand reporting requirements, challenges and priorities.Review existing management information, sales reporting and operational reporting processes.Identify reporting duplication, inconsistencies and data quality issues.Define future-state reporting requirements and KPI frameworks.Create a target reporting operating model and governance structure.Work with business leaders to establish agreed definitions and measures across the organisation.Document business requirements for reporting, dashboards and management information.Facilitate workshops and stakeholder interviews across multiple UK sites.Collaborate with technology, data and reporting teams to support future delivery. What We're Looking For Proven experience as a Senior Business Analyst delivering reporting, MI, business intelligence or data transformation projects.Experience defining reporting frameworks, KPI structures or management information strategies.Strong stakeholder management skills with the ability to influence senior leadership and challenge constructively.Experience identifying and rationalising large reporting estates.Strong workshop facilitation and requirements gathering expertise.Ability to translate business needs into reporting and data requirements.Experience working within complex, multi-site organisations.Excellent communication and documentation skills. Desirable Experience Power BI, Tableau, Qlik or similar BI/reporting environments.Reporting rationalisation or "single source of truth" initiatives.Data governance, master data or data quality programmes.Commercial, sales, operational or executive reporting projects.Experience within manufacturing, distribution, logistics, supply chain or multi-site environments. Working Pattern The successful contractor will spend the first 2-3 weeks travelling between key UK locations to meet stakeholders, understand local operations and gather requirements. Following the discovery phase, the assignment is expected to become significantly more remote with occasional onsite attendance as required.Ideal Candidate This role would suit a Business Analyst who has previously led reporting transformation initiatives and is comfortable operating at board and executive level. The successful individual will know what questions to ask, how to uncover reporting challenges and how to define a practical reporting model that the business can adopt and trust.Senior Business Analyst (Data & Reporting Transformation)

Head of IT & Systems Banbury, Oxfordshire | Hybrid Permanent | Senior LeadershipKPI Retail are e... Head of IT & Systems Banbury, Oxfordshire | Hybrid Permanent | Senior LeadershipKPI Retail are exclusively partnering with a growing premium lifestyle and accessories business looking for an experienced Head of IT & Systems to lead its technology and systems strategy across two established consumer brands.This is a genuinely strategic technology leadership role.You'll be responsible for ensuring the business has the systems, technology and infrastructure needed to support its next stage of growth, owning the systems roadmap and working closely with senior stakeholders to make sure investment and priorities are aligned with wider commercial objectives.The roleYou'll lead the Systems function and take ownership of the overall technology roadmap, balancing long-term transformation with operational resilience and day-to-day business requirements.Key areas of responsibility include:- Owning the Systems strategy and roadmap- Leading technology transformation and strategic systems initiatives- Partnering with senior stakeholders across the business- Managing technology investment, budgets and prioritisation- Overseeing third-party suppliers, contracts and service performance- Strengthening governance, security and operational resilience- Leading and developing the wider Systems team- Working closely with the AI Architect to identify opportunities to use emerging technology across the business- Ensuring systems remain scalable, secure and integrated as the organisation growsWe're looking for an established technology leader with experience across business systems, technology transformation or operational systems, combined with strong commercial judgement and the ability to turn business priorities into a clear technology strategy.Experience across ERP, WMS, ecommerce, reporting or systems integration environments would be particularly valuable.Interested? Message me directly for a confidential conversation or send your CV to jessicar@kpir.co.uk#HeadOfIT #TechnologyLeadership #ITLeadership #RetailTechnology #DigitalTransformation #RetailCareers #Hiring#INDRET

We are seeking a Data & Insights Assistant to join a growing accounting practice in Bedfordshire... We are seeking a Data & Insights Assistant to join a growing accounting practice in Bedfordshire.This is an excellent opportunity for someone looking to start a career in data management and analytics within the accounting sector. No previous experience in the data industry is required. We are looking for an individual who is eager to learn, has a strong eye for detail, and enjoys working with information and technology.Working alongside experienced finance, accounting, and business professionals, you will support the collection, processing, maintenance, and reporting of business and financial data, helping to ensure information is accurate, secure, and available to support decision-making.KEY DUTIES Accurately input, update, and maintain client and business data across various systems.Assist in ensuring data is accurate, complete, and up to date.Perform routine data quality checks and identify inconsistencies or errors.Support the cleansing and validation of data records. CANDIDATE REQUIREMENTS Strong attention to detail and a high level of accuracy.Good numerical and analytical skills.Comfortable working with numbersStrong organisational and time-management skills.Good written and verbal communication skills. Enthusiasm for developing a career within data and business operations.

An established SaaS provider based in Bedfordshire is seeking an detail-oriented Junior Cyber Securi... An established SaaS provider based in Bedfordshire is seeking an detail-oriented Junior Cyber Security Operations Assistant to join their team. This is an excellent opportunity for someone looking to start a career in cyber security within a software environment. Full training will be provided, giving you the chance to develop practical skills in security operations, SaaS platform security, and risk management while working alongside experienced professionals.KEY DUTIES Assist with monitoring user activity and security events across cloud-based platforms.Support the review of access permissions and user account controls to ensure appropriate system access.Help conduct routine security audits and compliance checks across internal systems.Assist with identifying and reporting potential security risks, vulnerabilities, and unusual activity.Support the maintenance of security documentation, policies, and operational procedures.Work with technical and customer-facing teams to promote security best practices throughout the business. CANDIDATE REQUIREMENTS A keen interest in cyber security, technology, and cloud-based software solutions.Strong attention to detail and the ability to follow processes accurately.Good communication skills and confidence working with a variety of teams.An analytical mindset with an interest in investigating and solving problems.A willingness to learn new systems, tools, and security methodologies.A positive, proactive attitude and a desire to build a long-term career in cyber security. This role offers comprehensive training, ongoing professional development, and the opportunity to gain valuable experience within a fast-growing SaaS business.

An well established pharmaceutical company has need for someone passionate about technology and seek... An well established pharmaceutical company has need for someone passionate about technology and seeking a career within the industry.As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT.KEY DUTIES –    Responding to customer calls to understand and address IT issuesTroubleshooting tech problems and providing support, both in person and over the phoneDeveloping the ability to resolve system and network issuesSetting up new user accounts, managing password resets, testing applications, and generating reportsBuilding and setting up hardware such as computers, laptops, and phone systemsInstalling and configuring computer operating systems CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedPassionate about IT and technology

One of our clients are currently seeking an apprentice to help assist with their IT, smart technolog... One of our clients are currently seeking an apprentice to help assist with their IT, smart technologies, and secure network systems.The role will provide a hands-on opportunity to work with enterprise technology, engage with key stakeholders within the company, and develop new digital and technical skills. Ideal for a first-time role or career change.KEY DUTIES Configure and install network hardware including switches, firewalls, and wireless access pointsAssist with basic cybersecurity monitoring tasks, such as reviewing alerts or updating security softwareLearn to use AI-driven tools for automating routine IT support tasks or analysing system performanceMonitor and review network infrastructure to ensure effective operational uptime and network performanceCreate and maintain technical documentation and diagrams outlining the network architecture and proceduresProvide technical support to localised IT Teams and assist with network-related inquiriesRespond to security incidents to ensure the integrity of the networkSupport the setup and maintenance of smart office technologies (e.g., connected meeting rooms, digital signage, or automated systems)Contribute to testing and troubleshooting smart devices or AI-powered applications used within the company CANDIDATE REQUIREMENTS IT confidentStrong team work skillsStrong Organisational skillsGood level of written and oral communication skillsSelf-Motivated

Head of Digital Transformation & InnovationLocation: London (Hybrid with regular site visits)Sal... Head of Digital Transformation & InnovationLocation: London (Hybrid with regular site visits)Salary: Up to £70,000 + Bonus + Excellent BenefitsA fantastic opportunity has arisen for an experienced digital leader to join a fast growing, experience led hospitality business in a newly created senior leadership role.We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This is a unique opportunity to sit at the heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio.The RoleYou will take ownership of the organisation's digital ecosystem, customer loyalty programme, CRM strategy and marketing technology, while identifying opportunities to leverage AI, automation and data to improve the guest experience and drive commercial results. You also play a key role in new venue openings, innovation projects and the development of future digital products, ensuring the business remains at the forefront of hospitality innovation.Key Responsibilities Develop and deliver the digital transformation and innovation strategyLead the digital guest experience across multiple customer touchpointsOwn the CRM and loyalty strategy, driving customer acquisition, engagement and retentionIdentify opportunities to improve performance through AI, automation and emerging technologiesLead digital innovation projects from concept through to implementationOptimise marketing technology, customer data and digital platformsWork closely with Operations, Sales and Marketing to improve commercial performanceBuild strong relationships with external technology partners and agenciesMonitor digital performance, customer insights and KPIs to inform business decisionsPresent recommendations and innovation strategies to senior stakeholders Experience Proven experience in a senior digital, CRM, loyalty, customer experience or innovation roleExperience within hospitality, leisure, retail or another consumer-facing multi-site businessStrong knowledge of CRM, customer lifecycle marketing and loyalty programmesExperience leading digital transformation or business improvement projectsA passion for technology, AI, digital innovation and emerging consumer trendsStrong commercial acumen with the ability to use customer insight and data to drive decisionsExcellent stakeholder management skills with experience influencing senior leadersExperience managing agencies, suppliers and cross functional projects

Salesforce Pre-Sales Solution Engineer Contract | £600-£700 per day | Outside IR35 | Initial 3 Mont... Salesforce Pre-Sales Solution Engineer Contract | £600-£700 per day | Outside IR35 | Initial 3 MonthsRemote with occasional UK travelA global consulting organisation is seeking an experienced Salesforce Pre-Sales Solution Engineer to support enterprise Salesforce transformation opportunities across the UK.This is a customer-facing role focused on opportunity qualification, discovery, solution design and commercial bid support. Working closely with sales, architects and delivery teams, you'll help shape complex Salesforce solutions and support the successful conversion of new business opportunities.The ideal candidate will combine strong Salesforce expertise with consulting, stakeholder management and pre-sales experience.Key Responsibilities Lead customer discovery workshops, assessments and opportunity qualificationDesign end-to-end Salesforce solutions aligned to business and customer outcomesProduce solution roadmaps, architecture artefacts and implementation approachesSupport RFI/RFP responses, effort estimation, pricing activities and Statements of WorkDeliver customer presentations, demonstrations and solution recommendationsAct as a trusted advisor to senior business and technical stakeholdersSupport sales-to-delivery handover, ensuring clear transition of designs, assumptions, risks and estimatesWork with sales and consulting teams to secure new Salesforce transformation opportunities Required Experience Salesforce Solution Engineering, Solution Architecture or Pre-Sales Consulting experienceStrong Salesforce Service Cloud expertiseExperience facilitating discovery workshops and gathering business requirementsExperience supporting bids, proposals, RFPs or commercial pursuitsAbility to engage confidently with senior stakeholders and executive audiencesStrong presentation, communication and consulting skills Desirable Experience AgentforceEinstein AIService Cloud VoiceData CloudExperience CloudContact Centre and Customer Experience (CX) transformation programmesEnterprise Salesforce transformation projectsSalesforce certifications Contract Details £600-£700 per day (Outside IR35)Higher rates available for proven Agentforce pre-sales experienceInitial 3-month contractRemote-first with occasional UK travelLong-term programme of work with likely extensions This role would suit a Salesforce professional who enjoys shaping opportunities before delivery begins and can combine technical solution design with commercial and customer-facing consulting experience.Salesforce Pre-Sales Solution Engineer

An established SaaS provider based in Bedfordshire is seeking an detail-oriented Junior Cyber Securi... An established SaaS provider based in Bedfordshire is seeking an detail-oriented Junior Cyber Security Operations Assistant to join their team. This is an excellent opportunity for someone looking to start a career in cyber security within a software environment. Full training will be provided, giving you the chance to develop practical skills in security operations, SaaS platform security, and risk management while working alongside experienced professionals.KEY DUTIES Assist with monitoring user activity and security events across cloud-based platforms.Support the review of access permissions and user account controls to ensure appropriate system access.Help conduct routine security audits and compliance checks across internal systems.Assist with identifying and reporting potential security risks, vulnerabilities, and unusual activity.Support the maintenance of security documentation, policies, and operational procedures.Work with technical and customer-facing teams to promote security best practices throughout the business. CANDIDATE REQUIREMENTS A keen interest in cyber security, technology, and cloud-based software solutions.Strong attention to detail and the ability to follow processes accurately.Good communication skills and confidence working with a variety of teams.An analytical mindset with an interest in investigating and solving problems.A willingness to learn new systems, tools, and security methodologies.A positive, proactive attitude and a desire to build a long-term career in cyber security. This role offers comprehensive training, ongoing professional development, and the opportunity to gain valuable experience within a fast-growing SaaS business.

An established company in the entertainment and dining industry has a need for someone passionate ab... An established company in the entertainment and dining industry has a need for someone passionate about data and looking for their first career within the sector.As an apprentice, you will contribute first hand to the development, creation, and implementation of reporting integral to achieving their company strategy. In-depth training will be provided for all duties.KEY DUTIES Develop unique and effective performance indicators and metrics for comparison across multiple areas of the Group.Create and compile analysis information into spreadsheets, documents, and Power BI reports for distribution to management.Provide a detailed commentary to management about the organisation's performance in relation to objectives and strategies.Work closely with their Data & Analytics team to turn business requirements into reporting pipelines. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsHave a passionate interest in data

A law firm in North Yorkshire has an opportunity to recruit a highly motivated enthusiastic team pla... A law firm in North Yorkshire has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support.KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful manner, with the objective of completely understanding the caller’s problem or requirementInvestigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging systemMonitoring the call lists to ensure all calls are being dealt with effectively and according the service standardsSupporting and troubleshooting technologies such as Document Management System (Worksite), Outlook, Expert, Workshare, Enterprise vault, laser forms, AnyConnect, VMware, and Microsoft office 2010 applications. Intelligent Hub, Ms. Intune, Office365, Citrix, Laptops, Desktops, Apple devices.Building, Configuration, and Maintenance of all PC’s, LaptopsProvide customers with regular updates ensuring they are fully aware of the status and progress of their call.Actively share information and knowledge with all members of the team and aim to continually improve levels of IT skills and knowledgeEnsuring that all processes & procedures as detailed in the Best Practice Guide are followed e.g Incident and Problem ManagementAssist with project work including floor walkingCommunicating with third-party companies regarding warranty and new productsKeeping up to date with new and changing PC/Laptop and iPhone platformsMaintaining good communication with International IT contacts ensuring sharing of knowledge and procedures CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedPassionate about technologyIdeally has provided tech support for friends and family

A law firm are currently seeking an apprentice to help assist with their IT and smart networks.The r... A law firm are currently seeking an apprentice to help assist with their IT and smart networks.The role will provide a hands-on opportunity to work with enterprise technology, engage with key stakeholders within the firm, and develop new skills. Ideal for a 1st time role since training will be provided.KEY DUTIES –    Configure and install network hardware including switches, firewalls and wireless access pointsMonitor and review network infrastructure to ensure effective operational uptime and effectiveness of the networkCreate and maintain technical documentation and diagrams outlining the network architecture and proceduresMaintain accurate inventory records and perform audit functionsProvide technical support to localised IT Teams and assist with network-related inquiriesPerform routine maintenance and upgrades on network equipmentRespond to security incidents to ensure the integrity of the network CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available

This role offers a structured entry point into cyber security within the financial sector. You will... This role offers a structured entry point into cyber security within the financial sector. You will support security operations while learning how financial organisations manage risk, protect sensitive data, and meet regulatory requirements.KEY DUTIES Support monitoring of security systems and alertsAssist with basic risk assessments and security checksHelp maintain compliance documentation and reportsLearn about data protection and secure systemsEscalate potential security issues to senior team members CANDIDATE REQUIREMENTS Interest in cyber security, data protection, or technologyBasic understanding of computers and digital systemsStrong attention to detail and problem-solving skillsProfessional attitude and willingness to learnNo previous cyber security experience required

A hospitality company in the East Midlands has need for a Junior Social Media Executive.You will be... A hospitality company in the East Midlands has need for a Junior Social Media Executive.You will be supporting the successful implementation of various social media campaigns. Training will be provided.KEY DUTIES Support the planning and delivery of social media content across key platforms (e.g. Instagram, Facebook, TikTok and LinkedIn) to drive brand awareness and engagementCreate and schedule engaging content including posts, stories, reels and short-form video aligned to campaigns, promotions and seasonal activityCapture on-site content (photos and videos) across venues, showcasing food, drink, experiences and atmosphereMonitor social media channels daily, responding to comments, messages and reviews in a timely and brand-appropriate mannerAssist in the execution of social media campaigns, including launches, events, and special promotionsWork closely with marketing, operations and venue teams to ensure content reflects current offers and guest experiencesTrack and report on social media performance, providing insights and recommendations for improvementStay up to date with social media trends, platform updates and competitor activity within the hospitality sector CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.