Join the front line of IT support where your expertise keeps users productive and the business movin... Join the front line of IT support where your expertise keeps users productive and the business moving.Our Client has a requirement for a 2nd Line Service Desk Technician, who will be required to work on a contract basis in Warrington.Role Purpose:Our Client is seeking a professional and customer-oriented Second-Line IT Support Technician to deliver reliable on-site technical support to end-users. The postholder will serve as the primary local IT presence, ensuring the continuity and efficiency of day-to-day technology operations through effective issue resolution, equipment maintenance, and user assistance. This position requires strong analytical and problem-solving capabilities, clear and confident communication skills, and a commitment to providing a high standard of service. The successful candidate will contribute to a positive and collaborative working environment while supporting colleagues in achieving operational effectiveness.Job Role Responsibilities: General End-User IT SupportProvide first-line technical support to end-users via ticketing system, drop-ins, and scheduled Tech BarsDiagnose and resolve hardware and software issues, including device swap-outsDeliver technical training and education to end-users during Tech Bar sessionsProvide VIP support to key stakeholders.Technical TroubleshootingEnd User Compute (EUC), Networking, Applications, Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom)Act as local "hands & eyes" support for second and third-line support colleagues and external partnersAssist with IT security incidentsCollaborate with the Facilities Management team to maintain on-site service and physical security, e.g. building access control / building management system (BMS)Manage stock inventory of IT equipmentGeneral ticket management, ensuring all tickets are dealt with in a timely and professional mannerService Improvement and Collaboration:Proactively suggest and implement service improvementsParticipate in the Business Relationship Management function Experience / Skills / Knowledge / Qualifications: Experience with IT ticketing systemsBasic networking knowledgeExperience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory)Cloud Platform experience, particularly Microsoft AzureStrong Microsoft 365 (inc. Office 365) skills and experienceExperience with Video Conferencing and telephony systems.Willingness to undertake funded and self-paced training, to enhance skills & experienceExcellent customer service and communication skillsStrong problem-solving and troubleshooting abilities Company informationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a 2nd Line Service Desk Technician looking for new employment.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
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Our top Telecoms client is looking for a Key Accounts Manager to work on a permanent basis in Irlam... Our top Telecoms client is looking for a Key Accounts Manager to work on a permanent basis in Irlam (Manchester)Our Client has a requirement for an Acccount Manager, who will be required to work on a permanent basis in irlam (Manchester).Role Purpose:As a Key Account Manager, you will be responsible for developing and maintaining relationships with strategically important customers. You will be accountable for identifying opportunities to increase the value delivered whilst increasing new connections. You will use your experience and in depth understanding of telecoms service fulfilment and assurance to ensure exceptional service quality is delivered for company residential and business products with a key focus on strategic opportunities.Job Role Responsibilities: Responsible for key customer relationship management, delivering high quality customer service to internal and external customers, responding to, and resolving account service issues.Understand market movement and identify strategic opportunities that keep us a competitive and attractive partner.Work with our B2B and partner sales teams to maximise order volumes.Understand strategic goals of customers and develop products and services offering to support those goals.Locate in customers offices and collaborate to fully understand their needs and identify opportunities for continuous service improvement.Provide reliable and high standard of service as the dedicated point of contact.Co-ordinate the delivery of all services to your customers using product and service specialists as required.Have intricate understanding of contractual obligations and conditions.Monitor agreed SLAs and be the Voice of the Customer (VoC) to hold internal teams to the highest standards.Deliver regular service and business reviews with customer and internal stakeholders to review performance, risks and opportunities.Clear, professional, and effective communications via teams, telephone, email, or face to face meetings.Maintain up to date records on behalf of the customer using the appropriate systems and processes.Co-ordinate any ad-hoc customer requirements.Ensure service levels are maintained including validated invoices, queries progressed to resolution.Ensure all support groups are performing to the expected standards and liaise with internal departments / suppliers to ensure swift resolution of fulfilment or assurance activities.Develop and support peer relationships both within operations.Support management with development by leading workshops and liaising with other teams to help the continuous improvement of processes and customer experience.Effective time management ensuring tasks are effectively complete with agreed timeframes. Experience / Skills / Knowledge / Qualifications: Customer ServiceProven experience in a key account management role in the utilities sector (preferably telecoms)Excellent communicator and experience presenterExperience of building strong relationships both within FFL and with stakeholdersDemonstrate personal flexibility and mobilityComputer literate and advanced skills in MS Office software suite of tools Desirable: ITIL FoundationITIL Service OperationsSix Sigma (Green Belt)Good understandinf of CRM platforms and data flows via API's Benefits: Competitive SalaryHybrid working Company informationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an Account Manager looking for new employment.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Technical Support Administrator (Home Based)Salary: Between £26,000 to £35,000 pa depending on exper... Technical Support Administrator (Home Based)Salary: Between £26,000 to £35,000 pa depending on experience + bonus + other company benefitsLocation: Home Based - must live in Yorkshire (for occasional meetings and training)Hours: Monday to Friday, between 9:00am - 5:30pmAqualine is looking for an experienced Senior Technical Support Administrator with a solid background in technical support customer service and sales support. The ideal candidate will have handled inbound technical and sales enquiries via phone and email.We are looking for an individual with electrical training and qualifications and experience with similar electronic items to sauna heaters and steam generators.Once fully trained, we would like you to take the lead with regards to product training for existing and new staff, and developing internal systems to support this.We are a small, friendly, home-based team based in Huddersfield with big ambitions. Aqualine is a market-leading supplier of saunas, steam rooms, and other premium wellness products for both domestic and commercial customers. We have grown rapidly and are on a mission to become the leading online wellness retailer globally.Key Responsibilities: Responding to inbound technical, sales and customer service enquiries via phone and emailAdvising on product selection, promoting suitable items, upselling, and closing salesProcessing orders and updating CRM recordsSupporting the sales process with accurate and efficient admin tasksManaging and updating website content (Magento), including product listings, descriptions, images, and pricingCoordinating logistics with warehouse and shipping partnersTroubleshooting technical issuesManaging stock and placing supplier ordersCreating article, video and blog content on installation and technical aspects of sauna and steam room equipmentDeveloping a product and technical support training and resource system for existing and new members of staffProviding product training for existing and new members of staffDevelopment of our own product technical and installation manuals. Essential skills and experience: Minimum 2 years’ continuous employment in a technical support role dealing with electrical products.Evidence of electrical training or qualifications.Strong customer service and interpersonal skills.Confident communicator with a personable phone manner.Ability to work independently and manage multiple responsibilities.Proficient with Microsoft Excel and Outlook.Experience with CRM/ERP systemsExcellent literacy, numeracy, and attention to detail.Interest in wellness and lifestyle products is preferred. Requirements: Consistent employment history – we are looking for candidates who demonstrate long-term commitment and reliability.Home office setup - quiet, dedicated room with reliable ethernet connection.Prior experience working remotely.Exclusive commitment to Aqualine (no other jobs or side businesses). Due to the financial responsibilities of the role, references and background checks will be conducted in line with GDPR and insurance compliance. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
A financial company based in Oxford requires an AI and Data Testing Apprentice to help support the t... A financial company based in Oxford requires an AI and Data Testing Apprentice to help support the team with its day-to-day duties. This role offers an exciting opportunity to work with cutting-edge data and AI technologies, focusing on testing, validating, and improving data-driven systems. You'll gain hands-on experience working with large and complex datasets while supporting the design and testing of AI models and automation tools. Since this is an entry-level role, you'll be supported every step of the way with structured in depth training and mentoring. KEY DUTIES * Testing and validating AI models and data processes to ensure accuracy, reliability, and fairness. * Processing and analysing large datasets * Maintaining and updating the online database, ensuring data integrity and consistency. * Designing and executing test cases for new AI-driven features and functionality on the online platform. * Collaborating with developers and analysts to improve automation, reporting, and predictive models. * Documenting test outcomes, highlighting anomalies, and recommending improvements. CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills * Self-Motivated * Meets the eligibility below ELIGIBILITY * Living in the Oxfordshire region. * Employed, self-employed, career changers, returners to work or unemployed within the last 12 months. * Have the right to live and work in the UK. * Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
IT Support Engineer (1st/2nd Line) CO Manufacturing Competitive Salary + Benefits Mon – Fri, 40 hour... IT Support Engineer (1st/2nd Line) CO Manufacturing Competitive Salary + Benefits Mon – Fri, 40 hours a weekBenefits:25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us:CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces.Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We’re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role:The role is aimed at someone with at least 1-3 years’ experience in 1st line support who is also ready to learn and take responsibility for more complex troubleshooting and technical tasks. You will be working in a small helpdesk team providing support to both our onsite manufacturing facility and wider sales network.This is a hands-on role based on site. At times you will need to work directly on the factory floor or complete basic physical tasks such as installing hardware or setting up equipment. Occasional travel to other Conservatory Outlet Group companies may also be required. Other key responsibilities include: Initial point of contact for usersTroubleshooting and resolving common and reoccurring issues under the guidance of the senior support staffEscalate complex and unresolved ticketsSupporting the administration of Windows Server, Active Directory, Group Policy and user permissionsSupporting Microsoft 365 and device management through Intune and Endpoint ManagerHandling installation, upgrades and system maintenance tasksDocumenting fixes and helping build internal knowledge basesAsset Management What we are looking for: Experience in a 1st or 2nd line support roleStrong knowledge of general helpdesk support e.g. MS365 user support, installing hardware/software, troubleshooting issuesA basic understanding of networking including routing, switching, VLANs, VPNs and firewallsClear communicator who can explain issues in a straightforward way How to apply:Ready to start your career with us? Apply with your CV INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Data Engineer | Hybrid Role | £50k-£60k | LondonRoute delivers world-class audience measurement for... Data Engineer | Hybrid Role | £50k-£60k | LondonRoute delivers world-class audience measurement for out-of-home advertising across Great Britain. We're building new data models and collection methods to better understand how people move and which OOH ads they see. You'll build the data pipelines and infrastructure that makes this happen.Note: Applicants must be eligible to work in the UK, as visa sponsorship is not available.Why this role?From day one, you'll have the freedom to innovate and make decisions that directly affect the business. This isn't a traditional data engineering role; you'll wear multiple hats. You'll design and maintain local and cloud (GCP) data pipelines that power our analytics and dashboards and automate key processes. This includes managing our local infrastructure, including Proxmox virtualisation hosts and network configuration, ensuring seamless integration between on-premises and cloud systems. Working closely with the team, you'll get hands-on experience with everything from data engineering to infrastructure management.What's in it for you? Immediate Impact: Your work directly supports how audience data is used to measure advertising effectiveness across GB. You'll see results quickly, whether it's improving data quality, automating tasks, or building tools that surface insights.Career Growth: You'll work with Python, Go, SQL, PostgreSQL, BigQuery, Google Cloud, and DevOps practices. With dedicated study days and a supportive team, you'll accelerate your learning and development.Visibility: In a small team, your ideas matter. You'll have direct access to senior leadership and influence how data is used across the business.Flexibility: Hybrid working (2-3 days in office) with flexible remote options.Work-Life Balance: With 25 days holiday, private healthcare, and a social, relaxed working environment. What you'll do: Build and maintain data pipelines that are fast, reliable, and ready for analysis.Manage local server and cloud infrastructure using DevOps practices, in a hybrid cloud environment.Run quality checks and validation on release datasets. Automate routine checks, loading, and reporting.Create dashboards that turn complex data into clear, actionable insights for internal teams and external stakeholders.Support the insight team with data analysis and handle queries from industry stakeholders. What we're looking for: Experience building ETL pipelines, preferably with Python.Strong SQL skills. Experience with PostgreSQL and BigQuery preferred.Experience with cloud platforms, ideally Google Cloud.Hands-on experience with Infrastructure-as-Code like Terraform.Solid Linux/Unix skills, especially for server and network config.Ability to communicate with both technical and non-technical people.Ability to work independently with minimal supervision
We are seeking a passionate and skilled ICT Senior Analyst to join their Applications Development te... We are seeking a passionate and skilled ICT Senior Analyst to join their Applications Development team. If you're motivated by using technology to make a meaningful impact, this could be the perfect opportunity for you. What You’ll Be Doing As an ICT Senior Analyst, you will play a key role in delivering smarter, more efficient digital services by: Leading the support, development, and enhancement of key business applications Providing expert technical advice and guidance across the organisation Supporting digital transformation projects that improve customer experience and reduce manual processes Collaborating with ICT teams to proactively enhance systems and resolve technical issues Designing and implementing secure, high-performing IT solutions Troubleshooting complex 2nd- and 3rd-line technical issues Working closely with stakeholders to understand and meet their IT needs Maintaining clear documentation and staying up to date with industry trends What You’ll Bring We’re looking for someone with: Strong expertise in Microsoft 365 (Teams, SharePoint, Power Platform, productivity tools) Experience supporting cloud-based and on-premise applications Hands-on Power Platform experience (Power BI, Power Automate, Power Apps) Proficiency in SQL Server and SQL query writing A solid understanding of data integration and system connectivity Experience leading technical projects Familiarity with ITIL and Agile methodologies Why Apply Through City Centre Recruitment? You’ll be joining an organisation with a supportive, forward-thinking ICT team that values innovation and professional development. The role offers: £40,174 – £43,236 per annum (up to £44,472 for exceptional performance) 27 days annual leave plus bank holidays Generous pension scheme Employee Assistance Programme with 24/7 support Hybrid working – a flexible mix of on-site and remote working Discount schemes for major retailers, supermarkets, and restaurants Cycle to Work Scheme Apply today to find out moreINDSH
Our top telecoms client are looking for an FTTP Installation Engineer to join their team in Stoke-on... Our top telecoms client are looking for an FTTP Installation Engineer to join their team in Stoke-on-Trent on a 6 month contractOur Client has a requirement for an FTTP Installation Engineer, who will be required to work on a contract basis in Stoke-on-Trent.Role Purpose: The purpose of the Installation Engineer is to deploy fibre installation services within our customer premises, providing a best-in-class quality of service for our residential and business customers. The Installation Engineer reports directly to the Operations Manager, supporting our business’ vision by delivering a friendly, personable service, breaking the mould of the telecom industry’s notoriously poor customer experience. Job Role Responsibilities: Evaluating, testing and installing both legacy and new fibre networks.Liaising with the City team to make sure that both the internal and external customers experience a seamless connection.Ensuring that site operations are carried out to a high standard within contractual specification, to the relevant specification and within quality, health, safety, environmental and NRSWA guidelines and regulations.Ensuring all customer documentation is completed and checked in accordance with client requirements.Installing, testing and splicing fibre optic cables within existing infrastructure.Making sure that all site-specific risk assessments are in place.There will be an element of out of hours on-call working after 3-moth probation. Experience / Skills / Knowledge / Qualifications: It’s important that you have previous experience in fibre optic installation and OTDR, OILM testing and splicing.OSP Telecoms FTTP Build ExperienceUnderstanding of the New Roads and Works Act (1991) – NRSWAWorking knowledge of CDMFibre Optics Splicing and OTDR/IM Testing principles and experience.Experience of Blown and traditional cable installation techniques.An understanding of method statements and risk assessments.Experience of managing contracted engineering construction works. Company informationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Installation Enginer looking for new employment.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Front-End React Developer (Contract)Handshaik is the platform to find, nurture and win more deals.En... Front-End React Developer (Contract)Handshaik is the platform to find, nurture and win more deals.Engagement details: Remote-first (UK preferred, but EU also acceptable)Competitive day rateFull-time availability preferredInitial contract term negotiable (typically 36 months), with potential extension About UsHandshaiki s on a mission to transform how deals get done. Already trusted by leading industry organisations and fuelled by a £1.7m pre-seed raise, weʼre building the AI platform of choice for modern dealmakers.Weʼre a fast-growing start-up where ideas move quickly from concept to product. If youʼre excited by solving complex problems, working in a collaborative environment, and having a tangible impact, youʼll feel at home here.The Role (Contract)Weʼre looking for an experienced Front-End React/Next.js contractor to help us accelerate the delivery of core product features. Youʼll own key areas of the UI and work closely with our design, backend, and AI engineering teams to bring AIdriven functionality to life - particularly natural-language search, agentic workflows, and intelligent, context-aware components.This role is ideal for someone who can hit the ground running, deliver quickly, and thrive in a high-autonomy environment.What youʼll deliver: User interfaces for LLM-powered search, AI agents, and data analyticsClear and intuitive UX for interacting with AI reasoning, results, and suggestionsFront-end components that integrate with our API, vector search layer, and agentic orchestration systemsRapid iterations on scoped projects, new features and experiments with AIdriven interactionsFront-end performance optimisation, accessibility improvements, and UI polish What weʼre looking for: 3+ years of commercial front-end experience, ideally including contract workStrong React, Next.js, JavaScript/TypeScript skillsConfident building component libraries, reusable UI patterns, and clean frontend architectureExperience integrating complex APIs and async behaviourAble to work independently, manage your own delivery, and produce highquality output quicklyStrong communication skills and a collaborative mindset Nice to have: A portfolio of delivered React projectsExperience designing chat-style interfaces or AI assistant UIsFamiliarity with data visualisation or dashboardsBasic backend knowledge to help shape API contracts Get in touch!If this role excites you and you believe youʼre a strong fit, weʼd love to hear from you. Please send a short cover note along with your CV. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
One of our clients are currently seeking an apprentice to help assist with their IT, smart technolog... One of our clients are currently seeking an apprentice to help assist with their IT, smart technologies, and secure network systems.The role will provide a hands-on opportunity to work with enterprise technology, engage with key stakeholders within the company, and develop new digital and technical skills. Ideal for a first-time role or career change.KEY DUTIES Configure and install network hardware including switches, firewalls, and wireless access pointsAssist with basic cybersecurity monitoring tasks, such as reviewing alerts or updating security softwareLearn to use AI-driven tools for automating routine IT support tasks or analysing system performanceMonitor and review network infrastructure to ensure effective operational uptime and network performanceCreate and maintain technical documentation and diagrams outlining the network architecture and proceduresProvide technical support to localised IT Teams and assist with network-related inquiriesRespond to security incidents to ensure the integrity of the networkSupport the setup and maintenance of smart office technologies (e.g., connected meeting rooms, digital signage, or automated systems)Contribute to testing and troubleshooting smart devices or AI-powered applications used within the company CANDIDATE REQUIREMENTS IT confidentStrong team work skillsStrong Organisational skillsGood level of written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
An nationwide IT security consultancy are looking for 5 motivated Cyber Security Apprentices to join... An nationwide IT security consultancy are looking for 5 motivated Cyber Security Apprentices to join their company. This is a fantastic opportunity to gain hands-on experience, develop essential cyber security skills, and build a strong foundation for a long-term career in the industry.You’ll be supported by experienced professionals while learning how to protect systems, identify threats, and respond to real-world security challenges.Locations: London, East Midlands, or North East, you’ll be based in the office closest to you.KEY DUTIES Assist in monitoring network activity and detecting potential threats and vulnerabilitiesHelp in identifying, reporting, and mitigating security risksSupport the team in responding to security incidents and implementing response strategiesConduct regular system checks and audits to ensure security protocols are up to dateStay informed on the latest cybersecurity trends and technologies CANDIDATE REQUIREMENTS Passionate about Cyber SecurityGood communication skillsOrganisational skillsSelf MotivatedHave the right to live and work in the UK.
An nationwide IT security consultancy are looking for 5 motivated Cyber Security Apprentices to join... An nationwide IT security consultancy are looking for 5 motivated Cyber Security Apprentices to join their company. This is a fantastic opportunity to gain hands-on experience, develop essential cyber security skills, and build a strong foundation for a long-term career in the industry.You’ll be supported by experienced professionals while learning how to protect systems, identify threats, and respond to real-world security challenges.Locations: London, East Midlands, or North East, you’ll be based in the office closest to you.KEY DUTIES Assist in monitoring network activity and detecting potential threats and vulnerabilitiesHelp in identifying, reporting, and mitigating security risksSupport the team in responding to security incidents and implementing response strategiesConduct regular system checks and audits to ensure security protocols are up to dateStay informed on the latest cybersecurity trends and technologies CANDIDATE REQUIREMENTS Passionate about Cyber SecurityGood communication skillsOrganisational skillsSelf MotivatedHave the right to live and work in the UK.
Recruit4staff are representing an established construction and engineering business in their search... Recruit4staff are representing an established construction and engineering business in their search for a ICT Support Technician to work in SwindonJob Details: Pay: £35,000 per annumHours of Work: Monday to Friday, Days roleDuration: PermanentBenefits: Enhanced pension, 25 days + bank holidays Job Role: As an ICT Support Technician, you will be responsible for supporting and maintaining in-house computer systems, workstations, and peripherals. You’ll handle 1st and 2nd line issues, ensuring systems are running optimally across software, hardware, and network environments. This includes troubleshooting incidents, managing user accounts, overseeing business systems, and assisting with onboarding/offboarding processes. You'll also support ICT projects, monitor security, liaise with third parties, and provide user training where needed.Essential Skills, Experience, or Qualifications: Proven experience in 1st and 2nd line ICT support, including troubleshooting hardware, software, and network issuesPrior experience in IT support within a corporate or multi-site environmentStrong working knowledge of Windows OS, Microsoft 365, and business applicationsSkilled in managing user accounts, permissions, and profilesExperience using helpdesk/ticketing systems for tracking incidents Advantageous Skills, Experience, or Qualifications Relevant ICT qualification (e.g., CompTIA A+, Microsoft Certified, or equivalent experience) Commutable From: Swindon, Gloucester, Oxford, Bristol, Reading, Southampton, Cardiff, LondonSimilar Job Titles: IT Support Technician, IT Technician, Technical Support Technician, IT Helpdesk Technician, ICT Technician, IT Support Engineer, Desktop Support Technician, Service Desk Technician, IT Support Analyst, Technical Support Engineer, Helpdesk Analyst, Field IT Technician, Network Support TechnicianFor further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
IT Support Engineer (2nd/3rd Line) CO Manufacturing Wakefield Competitive Salary + Benefits Mon – Fr... IT Support Engineer (2nd/3rd Line) CO Manufacturing Wakefield Competitive Salary + Benefits Mon – Fri, 40 hours a weekBenefits:25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us:CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces.Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We’re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role:We are looking for an experienced IT Support Engineer who can handle both 2nd and 3rd line support. You will be the person that mentors our 1st line engineer and who they turn to when issues need deeper investigation. You will take ownership of escalated tickets, diagnose and resolve complex technical problems and help prevent issues from reoccurring by identifying root causes.This is a hands on role based on site. At times you will need to work directly on the factory floor or complete basic physical tasks such as installing hardware or setting up equipment. Occasional travel to other Conservatory Outlet Group companies may also be required. Other responsibilities include: Handling escalated support tickets from 1st lineTroubleshooting and resolving complex software, hardware and network issuesAdministering Windows Server, Active Directory, Group Policy and user permissionsSupporting Microsoft 365 and device management through Intune and Endpoint ManagerManaging installation, upgrades and system maintenance tasksDocumenting fixes and helping build internal knowledge basesProviding guidance and support to the wider IT team What we are looking for: Experience in a 2nd or 3rd line support roleStrong knowledge of Windows Server, Active Directory and Microsoft 365 administrationGood understanding of networking including routing, switching, VLANs, VPNs and firewallsFamiliarity with virtualisation platforms such as VMware or Hyper VConfident troubleshooting more advanced technical issuesAble to follow through on problems and take responsibility for outcomesClear communicator who can explain issues in a straightforward way How to apply:Ready to start your career with us? Apply with your CV Please note EqualsOne are advertising this on behalf of Conservatory Outlet Group and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet Group. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Our client is a local company providing PC and laptop repair services for businesses, and residents,... Our client is a local company providing PC and laptop repair services for businesses, and residents, in and around the Essex area. They have an exciting opportunity for a Software Developer Apprentice to work directly with the senior developer, primarily for work on front end websites and bespoke web applications. There will however be opportunity to other areas of the development depending on competency and commitment to self-development. No previous experience is necessary but there must be a passion for all things technology and software development.KEY DUTIES Taking instruction / briefs from managers and customers. Developing websites / frontend web applicationsCollaborating with others and working alone to ensure that work is delivered within agreed timeframes and budgets. Lending assistance to other departments as required. Providing product support to end users. ELIGIBILITY Living in the Essex area. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other Apprenticeships we have available.