Explore jobs in the UK

CRM Insight AnalystContract**Outside IR35**Redditch (3 days per week on-site)6-months+£400.00 - £450... CRM Insight AnalystContract**Outside IR35**Redditch (3 days per week on-site)6-months+£400.00 - £450.00 per dayTo start Tuesday 5th MayOverviewThe CRM Insight Analyst is responsible for the scoping and hands on delivery of CRM  / Email Campaign analysis and is a pivotal role in the growth of a CRM programme contributing to 20% of Group Turnover. The role is not just delivering numbers, but a proactive role accountable for stakeholder management and the ability to drive action from recommendations.Key Responsibilities: Be a key point of contact for the email marketing team, delivering analysis through regular Power BI reporting and SQL deep-dives.To deliver weekly performance summaries to the Head of CRM and other senior stakeholders.Present results confidently and clearly in a group forum to both technical and non-technical audiences.To lead the scoping and delivery of new reports and analysis briefs.To self-prioritise a high volume of work demand to ensure the most effective use of resource.To design A/B tests to ensure that control groups provide robust results with statistical significance.Ability to forecast future campaign performance based on historic selection volumes and response rates. Essential: Proven experience in marketing analytics: High volume campaigns, complex omni-channel data selections & test structures, automation of response analysis through BI tools.Business intelligence reporting (Power BI)Moderate to advanced SQLGoogle Analytics / GA4 Web AnalyticsPresentation skillsTechnical problem solving and providing data solutionsPro-activity, turning analysis into recommendationsDriving innovative approaches to optimising campaign response and conversion CRM Insight Analyst

An IT support company are looking for a motivated individual to join their team in the West Midlands... An IT support company are looking for a motivated individual to join their team in the West Midlands.The Cyber & Network Support Technician will play a key role in supporting clients with first‑line technical issues, basic cyber‑security tasks, and routine network troubleshooting. This entry-level position is ideal for candidates who want to build a long-term career in IT infrastructure and security.KEY DUTIES Provide first-line support for hardware, software, and network issues, including diagnosing and resolving common faultsSupport cyber‑security monitoring tasks, identifying potential vulnerabilities and escalating risksAssist in routine network troubleshooting, configuration, and securing of devices and systemsSupport the implementation of cyber‑security best practices to protect systems and data from unauthorised accessCarry out basic cybersecurity testing and document findingsLog and document all support activities in line with internal processes.Collaborate with senior technicians to escalate complex issues when required.Provide excellent customer service to internal and external users. CANDIDATE REQUIREMENTS Strong problem‑solving and diagnostic skills.Clear communication skills

A leading provider of catering and support services to the education sector are seeking a talented a... A leading provider of catering and support services to the education sector are seeking a talented and detail-oriented Junior Data Analyst to join their team, located at their West Midlands head office.KEY DUTIES Collect, clean, and analyse large datasets to uncover trends, patterns, and insights.Develop and maintain data pipelines and workflows to ensure data integrity and accessibility.Design and implement data models and visualizations to communicate findings to stakeholders.Collaborate with cross-functional teams to identify business requirements and translate them into data analysis solutions.Conduct ad-hoc analyses and deep dives to support business initiatives and strategic decisions.Monitor and evaluate the performance of data-driven initiatives and recommend optimizations.Stay current with industry trends and best practices in data analytics and contribute to continuous improvement efforts. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

A IT Support and maintenance company are seeking a motivated and enthusiastic IT Apprentice to join... A IT Support and maintenance company are seeking a motivated and enthusiastic IT Apprentice to join their team. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.KEY DUTIES –    Provide first-line IT support to staff and users, under guidanceAssist in setting up and maintaining Windows 11 devicesSupport basic network tasks (e.g., checking connectivity, cabling, IP configuration)Monitor and maintain Wi-Fi connectivity and escalate issues where necessaryHelp implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)Support software installations, patching, and troubleshootingAssist with setting up user accounts, email, and permissionsDocument issues and solutions in the IT support systemVisit local sites (as required) to support hardware or connectivity needs, you need to be a driver CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

Operational Support Assistant – £25,000 – Torquay, Devon- Office basedDo you enjoy working with data... Operational Support Assistant – £25,000 – Torquay, Devon- Office basedDo you enjoy working with data and systems to keep things running smoothly? Are you someone who takes pride in accuracy while supporting a busy team?Riviera Insurance Solutions is growing, and we are looking for an Operational Support Assistant to support our day-to-day systems, reporting, and IT operations.The roleYou will work closely with colleagues across the business to help maintain systems, produce reports, and support users. This is a varied role where no two days are the same, offering the chance to build your skills across data, systems, and operations.Please note, candidates must reside locally as this is a full-time office-based role.Key Responsibilities Assist in producing daily, weekly, and monthly MI reportsSupport data extraction, validation, and formattingMaintain reporting templates and ensure accuracyProvide support for core business systems, including CRM and Microsoft 365Assist with user setup, configuration, and system accessHelp resolve system issues and escalate when neededSupport onboarding and offboarding of staff, including devices and permissionsProvide first-line support for basic IT and system queriesAssist with managing IT assets and equipmentSupport mobile and telephony setup, including user extensionsHelp resolve user issues with phones and mobile devices About our companyRiviera Insurance Group is a specialist provider of business, taxi, and personal insurance across the UK. Based in Torquay, we have grown from a small start-up into a team of over 80 colleagues across four broker brands.We now support more than 35,000 policyholders each year and manage over £30 million in premiums. Our approach is built on strong customer service, clear processes, and doing things the right way.The Benefits Competitive salaryOpportunities for learning and developmentSupportive and collaborative working environmentExposure to a wide range of systems and business functions The person You will be organised, reliable, and comfortable working with detail. You enjoy solving problems and working with others.Strong attention to detail and accuracyGood organisational and time management skillsConfident using Microsoft 365, especially Excel and SharePointClear communication skillsWillingness to learn and take on new tasksA positive and proactive approachAbility to manage multiple prioritiesDesirable experience includes working with data, reporting tools such as Power BI, or basic IT support. What’s nextApply now to take the next step in your career with Riviera Insurance Solutions.

Senior Web DeveloperBasingstoke – 12 days per month working from home which you can use as you wishI... Senior Web DeveloperBasingstoke – 12 days per month working from home which you can use as you wishInside IR35 – PAYE set up onlyInitial 12 Month ContractA Senior Web Developer is required on an initial 12 month contract basis to be based in Basingstoke on a PAYE contract basis.The successful candidate will have the flexibility to work from home 12 days per month which you can use as you wish.Main Duties As the Senior Web Developer, you will be working as part of the company’s multi skilled Web Development team as a full stack developer to rebuild and provide ongoing support all onsite web applications using a new modern framework.Designing, developing and implementing bespoke software solutions.Assisting clients with requirements analysis.Database design, management and integration.As the Senior Web Developer, you will be interfacing with other corporate systems where possible.Providing end user support, bug fixing, change control.Ensure development of updated documentation.As the Senior Web Developer, you will contribute to the Development of Test plans and UATTraining, tutorials and talks.Setup/Documentation of SQL Databases to support Web Development.Evangelizing new approaches to software ideas and practices.Ensuring software is developed in compliance with company ICT policies and procedures. Cyber Security: Web Apps Work with the HQ team in resolving vulnerabilities identified in the cyber security scans from a web app perspective.Co-ordinate the remediation of the identified vulnerabilities in web apps in a timely and structured manner.Providing timely ICM response to resolve HQ Global Operation Security Cyber Alerts Coordinating with Infrastructure, and Service Desk teams to resolve Cyber Vulnerabilities where cross functional response is needed for web apps.Actively participate in improving corporate culture on cyber security awareness. Candidate QualificationsTechnical Skills and Experiences As the Senior Web Developer, you will provide deep knowledge of the following Javascript / JQueryJava/GroovyAny Grails experience will be of benefit.HTML and CSS Working experience of the following MS SQL Server databases, including DB designIDE tools, preferably IntelliJSpring and HibernateSoftware source control, preferably Git/Devops Creative and highly motivatedIndependent and proactive, with excellent interpersonal skillsAbility and experience to develop web based, intranet solutionsWorking experience of software development tools and practices (Agile)Ability to actively support the customer in all aspects of product development.Strong ability to collect data and understand business requirements.Educated to Degree level or with the equivalent experience.Demonstrable experience in application design and development. First Recruitment Group are committed to finding the right candidates for our clients, and the right companies for our candidates to work for. We’re passionate about putting people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis, and workforce management solution, Operam.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included. 

A financial firm in Bedford is looking for a productive individual to join their growing team. This... A financial firm in Bedford is looking for a productive individual to join their growing team. This is an excellent opportunity to start your career in cybersecurity within a highly regulated and fast-paced industry. You’ll gain practical experience, structured training, and mentorship from experienced professionals while helping to protect critical financial systems.As a Junior Cybersecurity Assistant, you’ll play a key role in supporting the cybersecurity team to keep data and systems secure. You’ll learn how to monitor for risks, assist with security checks, and help respond to incidents. This role is ideal for someone eager to learn and build a future in cybersecurity.KEY DUTIES Learn how to monitor systems and networks for unusual activity.Assist in identifying and reporting potential security risks.Support the team in responding to security alerts and incidents.Help with routine checks to ensure systems meet security standards.Assist in managing user access and permissions.Contribute to updating security policies and best practices.Work alongside IT teams to resolve security-related issues.Keep up to date with new cybersecurity trends and tools. CANDIDATE REQUIREMENTS Team work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated

A housing firm are currently seeking a junior technician to help assist with their IT and smart netw... A housing firm are currently seeking a junior technician to help assist with their IT and smart networks.The role will provide a hands-on opportunity to work with enterprise technology, engage with key stakeholders within the firm, and develop new skills. Ideal for a 1st time role since training will be provided.KEY DUTIES –    Configure and install network hardware including switches, firewalls and wireless access pointsMonitor and review network infrastructure to ensure effective operational uptime and effectiveness of the networkCreate and maintain technical documentation and diagrams outlining the network architecture and proceduresMaintain accurate inventory records and perform audit functionsProvide technical support to localised IT Teams and assist with network-related inquiriesPerform routine maintenance and upgrades on network equipmentRespond to security incidents to ensure the integrity of the network CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated

An IT support company is looking for a IT Support & Customer Service Apprentice to join their te... An IT support company is looking for a IT Support & Customer Service Apprentice to join their team. This is a great opportunity for someone starting their career in IT who enjoys helping people and solving problems. You’ll receive hands-on training, structured learning, and guidance from experienced professionals.As an apprentice, you’ll learn how to provide technical support to customers, assist with troubleshooting, and help maintain IT systems. This role is perfect for someone who is enthusiastic about technology and enjoys working with people.Key responsibilities Learn how to respond to customer queries via phone, email, or chat.Assist in diagnosing and resolving basic IT issues (hardware, software, connectivity).Help set up and configure devices for customers.Support the team in logging and tracking support requests.Learn to provide clear and friendly advice to customers.Assist with routine system checks and updates.Work with the IT team to escalate more complex issues.Stay informed about common IT problems and solutions. Requirements Interest in technology and helping people.Good communication skills and a friendly approach.Willingness to learn and develop new skills. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

This entry-level Cyber Security role is designed for individuals looking to start a career in digita... This entry-level Cyber Security role is designed for individuals looking to start a career in digital security. You will support day-to-day cyber security activities while learning how organisations protect systems, data, and users from cyber threats.KEY DUTIES Act as first-line support for IT-related queriesAssist users with basic troubleshooting of hardware and softwareUpdate and manage support ticketsCommunicate clearly with customers and internal teamsLearn IT support tools and best practices CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careersConfident communication skillsBasic IT knowledge or personal use of technologyReliable, punctual, and eager to learnNo previous IT experience required

An IT support company are looking for a motivated individual to join their team in the West Midlands... An IT support company are looking for a motivated individual to join their team in the West Midlands.The Cyber & Network Support Technician will play a key role in supporting clients with first‑line technical issues, basic cyber‑security tasks, and routine network troubleshooting. This entry-level position is ideal for candidates who want to build a long-term career in IT infrastructure and security.KEY DUTIES Provide first-line support for hardware, software, and network issues, including diagnosing and resolving common faultsSupport cyber‑security monitoring tasks, identifying potential vulnerabilities and escalating risksAssist in routine network troubleshooting, configuration, and securing of devices and systemsSupport the implementation of cyber‑security best practices to protect systems and data from unauthorised accessCarry out basic cybersecurity testing and document findingsLog and document all support activities in line with internal processes.Collaborate with senior technicians to escalate complex issues when required.Provide excellent customer service to internal and external users. CANDIDATE REQUIREMENTS Strong problem‑solving and diagnostic skills.Clear communication skills

An exciting opportunity is available for an enthusiastic individual to join an IT Support company as... An exciting opportunity is available for an enthusiastic individual to join an IT Support company as an Information Communication Technician (ICT) Level 3 Apprentice. This role based in the West Midlands, is ideal for someone passionate about IT, eager to develop technical skills, and ready to support the digital operations of a growing business.Duties Provide first-line technical support to staff and end-users, resolving issues related to hardware, software, and network systemsInstall, configure, and maintain IT equipment, including computers, mobile devices, and printersSupport the management and deployment of operating systems and application softwareMonitor and maintain network infrastructure, including Wi-Fi, LAN, and telephony systemsAssist with cyber security tasks and participating in IT security awareness initiativesHandle data backup and recovery proceduresCreate and update technical documentation and user guidesDeliver excellent customer service both in-person and remotelyCollaborate with IT colleagues and other departments to solve problems and improve services CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated

Looking to start a career in the exciting world of Data?This Junior Data Technician role within the... Looking to start a career in the exciting world of Data?This Junior Data Technician role within the West Midlands is your opportunity to work alongside a professional team, helping to oversee and maintain the systems and processes that underpin data centre operations. Training will be provided for all duties so this is ideal for a first time role.KEY DUTIES Assist the company with managing the their data systems, ensuring configuration accuracy, data integrity, and clear reporting.Help onboard new sites and keep asset and infrastructure records up to date.Provide technical guidance and user support for internal platforms and tools.Get involved in change control, troubleshooting, and applying system updates.Take part in disaster recovery exercises, operational acceptance testing, and work collaboratively across technical teams. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsSelf-Motivated

Keep IT Moving – Where Great Support Makes the DifferenceOur client has a requirement for a Desktop... Keep IT Moving – Where Great Support Makes the DifferenceOur client has a requirement for a Desktop Support Engineer, who will be required to work on a contract basis in Hattersley, with hybrid working available.Role Purpose Provide high‑quality desktop and end‑user IT support across the organisationAct as a key point of contact for resolving IT incidents and service requestsSupport the stability, usability, and performance of end‑user IT servicesContribute to continuous improvement of IT support processes and documentation Job Role Responsibilities Provide skilled IT support and clearly communicate solutions to end usersRespond to and manage IT support tickets via the Service Level Management (SLM) toolTrack, route, and escalate issues to the appropriate technical teams when requiredKeep users informed of progress and resolution timelinesGuide users through troubleshooting and problem‑solving processesFollow up with customers and ensure issues are resolved to completionDeliver excellent customer service and consistently exceed user expectationsCreate, update, and maintain accurate technical documentationInstall, configure, and troubleshoot hardware and softwareSupport Microsoft environments and Line of Business (LOB) applicationsMaintain and grow knowledge of internal systems, procedures, and technologies Experience / Skills / Knowledge / QualificationsDesirable: Strong experience in desktop, hardware, and software supportExperience supporting Windows 11, network protocols, and M365 applicationsKnowledge of Microsoft Intune, application packaging, PowerShell, and AutopilotExperience supporting Line of Business (LOB) applicationsFamiliarity with meeting room AV solutions, office networking, and print technologyUnderstanding of IT asset managementExposure to Joiners, Movers, and Leavers (JML) processesExcellent communication and customer service skills Benefits Competitive day rate / salary (dependent on engagement type)Hybrid working (role dependent)Holiday entitlement plus bank holidaysPension contributionLife assuranceHealth and private medical insuranceAdditional benefits such as cycle‑to‑work schemes, discounts, and savings programmes Company InformationAt First Recruitment Group, we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.We actively recruit at all levels, and this represents a superb opportunity for a Desktop Support Engineer seeking their next contract assignment.As part of putting people first, we are committed to being an equal opportunities employer and actively work with our clients to increase workforce diversity, ensuring everyone is included.

Release ManagerContract**Outside IR35**Manchester (2 days per week on-site)6-months+£500.00 - £525.0... Release ManagerContract**Outside IR35**Manchester (2 days per week on-site)6-months+£500.00 - £525.00 per dayASAP StartOverviewWe are supporting a key client with an urgent requirement for an experienced Release Manager to join a large-scale transformation programme. This is a newly created, high-impact role where you will take ownership of establishing and leading release management processes across a complex delivery environment.The client has recently experienced challenges with external vendors, so they are looking for a confident and reliable release leader who can bring structure, visibility, and control to their delivery function.Key Responsibilities Managing release schedules and dependencies across multiple workstreamsRunning stage gate reviews and consolidating SIT and UAT test outputs Overseeing Test Data Management and Data Migration ETL planning, Tracking Defects, and producing release notes and coordinating go/no-go eventsLead and coordinate end-to-end release management across multiple projects and environmentsEstablish and embed release management processes and governance from the ground upManage multiple concurrent releases, ensuring alignment across technical teams, vendors, and stakeholdersAct as the central point of coordination for all release activitiesWork closely with delivery teams across Salesforce, MuleSoft, and migration programmesOversee vendor contributions and ensure accountability across third partiesProvide clear and consistent communication to senior stakeholders, particularly in a high-pressure environmentIdentify and mitigate risks associated with release activities Key Requirements Experience coordinating multi-vendor releases across multiple platforms like Salesforce, MuleSoft, and Dynamics 365 within large-scale digital transformation programmesConfident working across boundaries with third-party vendorsComfortable with Azure DevOps (including CI/CD pipelines) and ServiceNow, and able to bring structure and clarity to a complex delivery environmentExtensive Release Management experienceProven track record managing releases in large, complex programmesStrong experience working with:-Large-scale data or system migrationsDemonstrated ability to set up and mature release processes within organisationsExcellent stakeholder management and communication skillsExperience managing multiple vendors and delivery streamsComfortable operating in a fast-paced, high-pressure environment Additional InformationPreference for candidates based in or not too far from Manchester due to on-site requirementsThe client is looking for someone who can bring structure, confidence, and leadership to their release functionRelease Manager