Explore Repairs Planner jobs in the UK

Position: Repairs PlannerLocation: Kingston, KT1 3GZSalary: £26k to £28k per annum.Perm position / 4... Position: Repairs PlannerLocation: Kingston, KT1 3GZSalary: £26k to £28k per annum.Perm position / 40 hours per week.Contract: PermThe PostThe Planner’s main duties include dealing with residents, clients and sub contractors, working with the IT systems, managing operative’s diaries and general typing and administration. Exceeding customer expectations and problem solving to the point of resolution are key priorities for this post-holder to have.Main Responsibilities Consistently demonstrate high levels of customer service standards and professional relationship with all customers.Inputting & updating works orders on to the “Service Manager” IT system and issuing those works orders to operatives/sub-contractors.Make outbound calls to update customers on progress and complete customer satisfaction surveys.Ensuring operatives diaries are updated, and maintained at all times .Booking work on a reactive and planned basis, liaise with the client and your teamManage communications via E-mail in Microsoft Outlook / telephone / face to faceWorking from bespoke scheduling systems, excel , Microsoft and teamsComplaint jobs to be managed and customer updated frequently.Maintaining good communication skilled with customer, client , operative and other team members General duties As required, to attend training sessions, conferences and staff meetings in line with our commitment to Investors in People.To be self servicing in the area of administrative functions.To be flexible with regard to working hours where requested (occasional evening and weekend work may be necessary). Person Specification Experience of working with the public in a customer focused environment.Excellent verbal and written communication skills, telephone skills and interpersonal skills.Excellent planning, scheduling and organisational skills. Personal attributes and skills Experience of working in the construction industry.Experience of working at administrator level. With a good understanding of all computer programmes as mentioned above.Experience of managing complaints queries. Please apply or Call Leah Seber at Build Recruitment for more informationBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Lead Repairs Planner – Full Time  Location: HP14 4XE Type: Full time / Perm / Office basedSalary: Up... Lead Repairs Planner – Full Time  Location: HP14 4XE Type: Full time / Perm / Office basedSalary: Up to £40k per annumWe’re looking for a confident and proactive Repairs Planner to guide a small team and ensure the smooth and efficient delivery of maintenance operations for a purpose-driven service provider on a mission to decarbonise the built environment.This is a fantastic opportunity to lead a team of four schedulers, working at the heart of a busy service centre that delivers reactive, planned, and void maintenance services across a diverse property portfolio.What You’ll Do As the Lead Repairs Planner, you’ll play a key role in both day-to-day operations and team performance, including: Managing and supporting a team of 4 Schedulers to meet KPIs and service targets Holding regular 1-2-1s, coaching sessions, and performance reviews Monitoring individual and team performance against contractual and internal SLAs Liaising with clients, residents, and engineers to ensure clear communication and effective planning Overseeing scheduling and coordination of planned/reactive works Identifying resourcing needs, streamlining workflows, and promoting best practice About You We’re looking for someone who combines scheduling experience with proven team leadership, ideally in a maintenance or facilities management setting.You’ll need: Management experience Strong experience in scheduling/coordinating maintenance or engineering teams Experience leading or supervising a team, including performance management and coaching Excellent organisational and communication skills Confidence in dealing with both internal and external stakeholders Good understanding of KPIs, SLAs, and operational service delivery Proficiency in Microsoft Office (especially Excel) and scheduling/CRM systems Desirable: Experience in a customer-focused service centre or working within housing/accommodation contracts.Why Join? Be part of a forward-thinking organisation driving the UK’s transition to net zero Work in a supportive and collaborative culture with a clear social and environmental mission Contribute to meaningful work that improves homes, lives, and communities  If you're ready to lead a high-performing team, deliver exceptional service, and make an impact in a company with purpose — we’d love to hear from you.Apply with your updated CV or call Leah Seber at Build RecruitmentBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Repairs PlannerHours: 8am to 5pm, full time in office Locatio: High Wycombe Type: Perm / full timeSa... Repairs PlannerHours: 8am to 5pm, full time in office Locatio: High Wycombe Type: Perm / full timeSalary: Up to £30k per annumAre you a skilled planned with a passion for organisation, efficiency, and excellent customer service? We’re looking for a motivated Repaira Planner to join a forward-thinking, sustainability-driven service organisation at the forefront of transforming the built environment.Our client is a fast-growing regional service centre team supporting the delivery of planned, reactive, and void maintenance works across a dynamic property portfolio. Rooted in values of collaboration, innovation, and sustainability, they are leading the way in decarbonising buildings and helping clients on their journey to net zero.What You’ll Do In this vital role, you will: Coordinate the scheduling of engineers and subcontractors across multiple contracts Ensure efficient planning of reactive and planned maintenance tasks Maintain accurate records on internal systems and generate key reports Communicate regularly with internal teams, service partners, and clients Support performance tracking, holiday rotas, and resource allocation Contribute to high levels of customer satisfaction and operational excellence About You We’re looking for someone with: Experience in scheduling within a maintenance or facilities management environment Strong admin and organisational skills with excellent attention to detail Proficiency in Microsoft Office, particularly Excel The ability to work under pressure and meet tight deadlines Excellent communication and customer service skills Experience within a regional service centre or knowledge of housing/accommodation service delivery contracts. What’s On Offer A collaborative team environment with supportive leadership The chance to play a key role in a growing, mission-led organisation Ongoing learning and development opportunities  If you're a proactive repairs planner with a knack for getting things done and a passion for improving service delivery, we’d love to hear from you. Please apply withy our pdated CV or call Leah Seber at Build Recruitment.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Repairs AdminHours: 8am to 5pm, full time in office Locatio: High Wycombe Type: Perm / full timeSala... Repairs AdminHours: 8am to 5pm, full time in office Locatio: High Wycombe Type: Perm / full timeSalaru: up to £30k per annumAre you a skilled Repairs Planner with a passion for organisation, efficiency, and excellent customer service? We’re looking for a motivated Repaira Planner to join a forward-thinking, sustainability-driven service organisation at the forefront of transforming the built environment.Our client is a fast-growing regional service centre team supporting the delivery of planned, reactive, and void maintenance works across a dynamic property portfolio. Rooted in values of collaboration, innovation, and sustainability, they are leading the way in decarbonising buildings and helping clients on their journey to net zero.What You’ll Do In this vital role, you will: Coordinate the scheduling of engineers and subcontractors across multiple contracts Ensure efficient planning of reactive and planned maintenance tasks Maintain accurate records on internal systems and generate key reports Communicate regularly with internal teams, service partners, and clients Support performance tracking, holiday rotas, and resource allocation Contribute to high levels of customer satisfaction and operational excellence About You We’re looking for someone with: Experience in scheduling / planning within a maintenance or facilities management environment Strong admin and organisational skills with excellent attention to detail Proficiency in Microsoft Office, particularly Excel The ability to work under pressure and meet tight deadlines Excellent communication and customer service skills Experience within a regional service centre or knowledge of housing/accommodation service delivery contracts. What’s On Offer A collaborative team environment with supportive leadership The chance to play a key role in a growing, mission-led organisation Ongoing learning and development opportunities  If you're a proactive repairs admin with a knack for getting things done and a passion for improving service delivery, we’d love to hear from you. Please apply withy our pdated CV or call Leah Seber at Build Recruitment.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Repairs Planner Location: Basildon Contract: Full Time, Permanent Salary: £27,000 – £27,500 per annu... Repairs Planner Location: Basildon Contract: Full Time, Permanent Salary: £27,000 – £27,500 per annum Start: ASAP About the Role We are looking for an organised and proactive Repairs Planner to join our team in Basildon. In this fast-paced role, you’ll be responsible for managing high volumes of incoming calls, liaising with clients, sub-contractors, suppliers, and supervisors to schedule and coordinate repairs efficiently. Your goal will be to ensure appointments are planned effectively to meet our contractual Service Level Agreements, without overpromising to our customers.You’ll play a key role in supporting our back-office team, delivering excellent service to residents via phone and email. Key Responsibilities Schedule and allocate jobs to drainage engineers using planning and job management systems. Monitor engineers' diaries to maximise productivity and minimise downtime. Prioritise emergency and high-priority jobs, adjusting schedules as needed. Act as a central point of contact between customers, engineers, and internal teams. Confirm all appointments and provide timely updates to customers. Maintain accurate records of job progress and completion within the system. Manage workloads, follow up on outstanding jobs, and reassign tasks where necessary. Collaborate with the Repairs Manager to review resource availability and performance. Handle customer service queries and complaints related to planning in a professional manner. Ensure all planning activities comply with health & safety regulations and company policies. About You – Essential Criteria Experience working within social housing, repairs, and maintenance. Proven background in job planning/scheduling using planning systems. Understanding of the work carried out by drainage engineers. Knowledge of reducing Work-in-Progress, jeopardy planning, further works management, and applying extensions of time. Awareness of trade job durations and health & safety factors (including asbestos considerations). Able to work full-time from our Basildon office (this is not a hybrid role). What We Offer 26 Days Holiday + Bank Holidays Enhanced Pension Scheme Healthcare Cash Plan (including 24/7 GP access) Life Assurance & Accident Cover ShareSave Scheme Enhanced Maternity & Paternity Pay Employee Discounts & Vouchers (Work Perks) Holiday Buy & Sell Scheme Flexible Working Options (including flexible Bank Holidays) Cycle to Work Scheme 2 Paid Volunteering Days per Year Learning & Development Opportunities Comprehensive Wellbeing Support (including Employee Assistance Programme) Loyalty & Values Recognition Awards Funded Professional Subscriptions Eye Care Vouchers Please apply or contact Leah Seber at Build Recruitment for further details. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Repairs Planner Location: Welwyn Garden CityContract: Full Time, PermanentSalary: £27,000 – £29,000 ... Repairs Planner Location: Welwyn Garden CityContract: Full Time, PermanentSalary: £27,000 – £29,000 per annumStart: ASAP About the Role We are looking for an organised and proactive Repairs Planner to join our team in Welwyn Garden City. In this fast-paced role, you’ll be responsible for managing high volumes of incoming calls, liaising with clients, sub-contractors, suppliers, and supervisors to schedule and coordinate repairs efficiently. Your goal will be to ensure appointments are planned effectively to meet our contractual Service Level Agreements, without overpromising to our customers.You’ll play a key role in supporting our back-office team, delivering excellent service to residents via phone and email. Key Responsibilities Schedule and allocate jobs to drainage engineers using planning and job management systems. Monitor engineers' diaries to maximise productivity and minimise downtime. Prioritise emergency and high-priority jobs, adjusting schedules as needed. Act as a central point of contact between customers, engineers, and internal teams. Confirm all appointments and provide timely updates to customers. Maintain accurate records of job progress and completion within the system. Manage workloads, follow up on outstanding jobs, and reassign tasks where necessary. Collaborate with the Repairs Manager to review resource availability and performance. Handle customer service queries and complaints related to planning in a professional manner. Ensure all planning activities comply with health & safety regulations and company policies. About You – Essential Criteria Experience working within social housing, repairs, and maintenance. Proven background in job planning/scheduling using planning systems. Understanding of the work carried out by drainage engineers. Knowledge of reducing Work-in-Progress, jeopardy planning, further works management, and applying extensions of time. Awareness of trade job durations and health & safety factors (including asbestos considerations). Able to work full-time from our Basildon office (this is not a hybrid role). What We Offer 26 Days Holiday + Bank Holidays Enhanced Pension Scheme Healthcare Cash Plan (including 24/7 GP access) Life Assurance & Accident Cover ShareSave Scheme Enhanced Maternity & Paternity Pay Employee Discounts & Vouchers (Work Perks) Holiday Buy & Sell Scheme Flexible Working Options (including flexible Bank Holidays) Cycle to Work Scheme 2 Paid Volunteering Days per Year Learning & Development Opportunities Comprehensive Wellbeing Support (including Employee Assistance Programme) Loyalty & Values Recognition Awards Funded Professional Subscriptions Eye Care Vouchers Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Repairs Planner – Croydon Location: Croydon Term: Full-time / Temp to Perm / 8am to 5pm, Mon to Fri... Repairs Planner – Croydon Location: Croydon Term: Full-time / Temp to Perm / 8am to 5pm, Mon to Fri Salary: £16.91 per hour (umbrella rate) Start: Hiring ASAP Positions Available: 2 About the Role We are looking for proactive Repairs Planners to join a fast-paced team in Croydon. You will work closely with clients, customers, subcontractors, suppliers, and supervisors to schedule appointments and ensure we always deliver on our promises. Key Responsibilities Handle incoming calls and emails regarding repairs. Schedule work for up to 20 engineers using the in-house system. Efficiently allocate jobs to Operatives and Sub-Contractors. Manage complex repairs and resolve customer service issues, ensuring high customer satisfaction. Regularly update clients and internal teams on job progress. Maintain accurate system records to ensure real-time updates. Build strong working relationships with Operatives, clients, customers, and suppliers. Diagnose repair issues by asking the right questions and taking ownership of customer needs. Manage and prioritise the repairs inbox. Monitor job demand and resource supply, making recommendations to optimise performance. Proactively identify areas for improvement and contribute to continuous service enhancement. Requirements Essential: Previous experience in social housing and repairs scheduling. Strong communication skills and an excellent telephone manner. Proven ability to handle challenging situations and deliver exceptional customer service. High attention to detail with strong organisational skills. Experience in a customer service environment (contact centre or face-to-face preferred). Positive, solution-focused attitude and a collaborative team player. How to Apply Please apply directly or contact Leah Seber at Build Recruitment for more information.ther details.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Repairs PlannerPlanning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocat... Job Title: Repairs PlannerPlanning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: SloughSalary: Up to £28k per annumJob Summary: The Planning and Logistics Co-ordinator / Repairs Planner will be responsible for the efficient scheduling and coordination of repair and maintenance activities within the social housing sector. This role ensures that all repair works are planned, resources are allocated effectively, and tenants are kept informed throughout the process.Key Responsibilities: Scheduling and Planning: Develop and manage schedules for repair and maintenance works, ensuring optimal use of resources and minimal disruption to tenants.Resource Allocation: Coordinate the allocation of materials, tools, and personnel required for repair tasks, ensuring timely and cost-effective delivery.Communication: Act as the primary point of contact for tenants, contractors, and internal teams, providing updates and resolving any issues that arise.Data Management: Maintain accurate records of all repair activities, including work orders, schedules, and completion reports.Compliance: Ensure all repair activities comply with relevant health and safety regulations and organizational policies.Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and service quality. Qualifications:Experience: Proven experience in planning, scheduling, or logistics, preferably within the social housing or construction sectorSkills: Excellent organizational and time-management skills.Strong communication and interpersonal abilities.Proficiency in scheduling software and Microsoft Office Suite.Ability to work under pressure and manage multiple tasks simultaneously. Personal Attributes: Detail-oriented with a proactive approach to problem-solving.Customer-focused with a commitment to delivering high-quality service.Team player with the ability to work collaboratively across departments. If you are interested please call Leah Seber at Build Recruitment and apply today with your CVBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Repairs Planner Location: Basildon Contract: Full Time, Permanent Salary: £27,000 – £27,500 per annu... Repairs Planner Location: Basildon Contract: Full Time, Permanent Salary: £27,000 – £27,500 per annum Start: ASAP About the Role We are looking for an organised and proactive Repairs Planner to join our team in Basildon. In this fast-paced role, you’ll be responsible for managing high volumes of incoming calls, liaising with clients, sub-contractors, suppliers, and supervisors to schedule and coordinate repairs efficiently. Your goal will be to ensure appointments are planned effectively to meet our contractual Service Level Agreements, without overpromising to our customers.You’ll play a key role in supporting our back-office team, delivering excellent service to residents via phone and email. Key Responsibilities Schedule and allocate jobs to drainage engineers using planning and job management systems. Monitor engineers' diaries to maximise productivity and minimise downtime. Prioritise emergency and high-priority jobs, adjusting schedules as needed. Act as a central point of contact between customers, engineers, and internal teams. Confirm all appointments and provide timely updates to customers. Maintain accurate records of job progress and completion within the system. Manage workloads, follow up on outstanding jobs, and reassign tasks where necessary. Collaborate with the Repairs Manager to review resource availability and performance. Handle customer service queries and complaints related to planning in a professional manner. Ensure all planning activities comply with health & safety regulations and company policies. About You – Essential Criteria Experience working within social housing, repairs, and maintenance. Proven background in job planning/scheduling using planning systems. Understanding of the work carried out by drainage engineers. Knowledge of reducing Work-in-Progress, jeopardy planning, further works management, and applying extensions of time. Awareness of trade job durations and health & safety factors (including asbestos considerations). Able to work full-time from our Basildon office (this is not a hybrid role). What We Offer 26 Days Holiday + Bank Holidays Enhanced Pension Scheme Healthcare Cash Plan (including 24/7 GP access) Life Assurance & Accident Cover ShareSave Scheme Enhanced Maternity & Paternity Pay Employee Discounts & Vouchers (Work Perks) Holiday Buy & Sell Scheme Flexible Working Options (including flexible Bank Holidays) Cycle to Work Scheme 2 Paid Volunteering Days per Year Learning & Development Opportunities Comprehensive Wellbeing Support (including Employee Assistance Programme) Loyalty & Values Recognition Awards Funded Professional Subscriptions Eye Care Vouchers Please apply or contact Leah Seber at Build Recruitment for further details. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Repairs PlannerLocation: Hammersmith - W6 9EASalary:   £16.91ph Umbrella PayLooking to hire ASAP / A... Repairs PlannerLocation: Hammersmith - W6 9EASalary:   £16.91ph Umbrella PayLooking to hire ASAP / Available Positions: 2Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and the client receives an excellent standard of customer serviceDay to Day: Answer incoming calls with regards to repairs issuesEffective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs.Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction.Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals.Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information.Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliersUnderstanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions.Managing incoming repairs inbox and allocating repairs works appropriatelyScheduling work for operatives to attend properties and undertake works Essential Criteria Social Housing and Repair and Maintenance background.Experience in planning/scheduling jobs using planning system.Understanding of the various trades and jobs normally allocated to direct labour staff or subcontractorsUnderstanding the importance of reducing Work-in-Progress - Jeopardy planning, Further Works management, applying of extension of timesExperience of trade job durationsExperience of health and safety considerations when planning e.g. asbestosNo hybrid working, must be able to work from amin office located in Hammersmith  If you have experience as a repairs planner / scheduler, please apply today with your CV or contact Leah Seber at Build recruitment to discuss further information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.