Explore Repairs Planner jobs in the UK

Position: Repairs PlannerLocation: Kingston, KT1 3GZSalary: £26k to £28k per annum.Perm position / 4... Position: Repairs PlannerLocation: Kingston, KT1 3GZSalary: £26k to £28k per annum.Perm position / 40 hours per week.Contract: PermThe PostThe Planner’s main duties include dealing with residents, clients and sub contractors, working with the IT systems, managing operative’s diaries and general typing and administration. Exceeding customer expectations and problem solving to the point of resolution are key priorities for this post-holder to have.Main Responsibilities Consistently demonstrate high levels of customer service standards and professional relationship with all customers.Inputting & updating works orders on to the “Service Manager” IT system and issuing those works orders to operatives/sub-contractors.Make outbound calls to update customers on progress and complete customer satisfaction surveys.Ensuring operatives diaries are updated, and maintained at all times .Booking work on a reactive and planned basis, liaise with the client and your teamManage communications via E-mail in Microsoft Outlook / telephone / face to faceWorking from bespoke scheduling systems, excel , Microsoft and teamsComplaint jobs to be managed and customer updated frequently.Maintaining good communication skilled with customer, client , operative and other team members General duties As required, to attend training sessions, conferences and staff meetings in line with our commitment to Investors in People.To be self servicing in the area of administrative functions.To be flexible with regard to working hours where requested (occasional evening and weekend work may be necessary). Person Specification Experience of working with the public in a customer focused environment.Excellent verbal and written communication skills, telephone skills and interpersonal skills.Excellent planning, scheduling and organisational skills. Personal attributes and skills Experience of working in the construction industry.Experience of working at administrator level. With a good understanding of all computer programmes as mentioned above.Experience of managing complaints queries. Please apply or Call Leah Seber at Build Recruitment for more informationBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job title: Senior Repairs PlannerLocation: Head Office, Regent Street, LondonResponsible to: Senior... Job title: Senior Repairs PlannerLocation: Head Office, Regent Street, LondonResponsible to: Senior Account ManagerSalary: £32k to £37k per annumAbout the Job:This is fast paced and challenging role. You will need to work efficiently and flexibly. The objective of this role is to ensure the safe and correct delivery of agreed services between the business and any client or contract. Keeping within the agreed terms of any agreement or contract the Account Manager will utilise the pool of engineers available and any sub-contractors to deploy to the client to fulfil their request, using the business systems to track and finance the works.   Duties will include but not limited to:System management •    Clik; for in-house engineers, PPM regime’s, contract specifics, job distribution and allocation of all client works. •    Client specific systems can include Elogbooks – Dwellent – Riskwise – Concerto •    One Drive, H&S Portal  Client Management •    Onboarding a client – application form T&C’s, rates, costs•    Communicating with a client –  Direct for individual requests largely email or on client systems – (FOLLOW A STEP BY STEP GUIDE, job progression updates / QC’s an important stage) , Monthly reporting (regular contract 1 – 1’s)  Contract Management •    Mobilisation of a new client or contract – will include an agreed period of time to have captured key issues like compliance, resourcing, finance etc… (there is a process guide to follow for this)  •    Engineer management – allocating jobs to in-house team – attending monthly tool-box talk – one to ones – checking job sheets etc•    Sub-contractor management – Scope agreed between all parties – contract set up on click – regularities as per PPM’s and date schedule to issue out financing – overlooking each process –– managing monthly KPI’s •    Client Management (As above) – managing monthly KPI’s •    Delivering at a fast and efficient turn-around time all client or business requirements working either within the demand timelines of the client, or the agreed SLA’s  Required qualifications and experience:-    Ability to multitask and stay organised. -    Proven experience in account management in the fabric maintenance sectorPlease apply today with your CV or call Leah Seber for more information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Repairs PlannerPlanning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocat... Job Title: Repairs PlannerPlanning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: SloughSalary: £28k per annumJob Summary: The Planning and Logistics Co-ordinator / Repairs Planner will be responsible for the efficient scheduling and coordination of repair and maintenance activities within the social housing sector. This role ensures that all repair works are planned, resources are allocated effectively, and tenants are kept informed throughout the process.Key Responsibilities: Scheduling and Planning: Develop and manage schedules for repair and maintenance works, ensuring optimal use of resources and minimal disruption to tenants.Resource Allocation: Coordinate the allocation of materials, tools, and personnel required for repair tasks, ensuring timely and cost-effective delivery.Communication: Act as the primary point of contact for tenants, contractors, and internal teams, providing updates and resolving any issues that arise.Data Management: Maintain accurate records of all repair activities, including work orders, schedules, and completion reports.Compliance: Ensure all repair activities comply with relevant health and safety regulations and organizational policies.Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and service quality. Qualifications:Experience: Proven experience in planning, scheduling, or logistics, preferably within the social housing or construction sectorSkills: Excellent organizational and time-management skills.Strong communication and interpersonal abilities.Proficiency in scheduling software and Microsoft Office Suite.Ability to work under pressure and manage multiple tasks simultaneously. Personal Attributes: Detail-oriented with a proactive approach to problem-solving.Customer-focused with a commitment to delivering high-quality service.Team player with the ability to work collaboratively across departments. If you are interested please call Leah Seber at Build Recruitment and apply today with your CVBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Repairs PlannerLocation: Hammersmith - W6 9XYSalary:   £16.91ph Umbrella PayLooking to hire ASAP / A... Repairs PlannerLocation: Hammersmith - W6 9XYSalary:   £16.91ph Umbrella PayLooking to hire ASAP / Available Positions: 1Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and the client receives an excellent standard of customer serviceDay to Day: Answer incoming calls with regards to repairs issuesEffective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs.Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction.Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals.Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information.Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliersUnderstanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions.Managing incoming repairs inbox and allocating repairs works appropriatelyScheduling work for operatives to attend properties and undertake works Essential Criteria Social Housing and Repair and Maintenance background.Experience in planning/scheduling jobs using planning system.Understanding of the various trades and jobs normally allocated to direct labour staff or subcontractorsUnderstanding the importance of reducing Work-in-Progress - Jeopardy planning, Further Works management, applying of extension of timesExperience of trade job durationsExperience of health and safety considerations when planning e.g. asbestosNo hybrid working, must be able to work from amin office located in Hammersmith  If you have experience as a repairs planner / scheduler, please apply today with your CV or contact Leah Seber at Build recruitment to discuss further information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Planning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: CrawleySal... Job Title: Planning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: CrawleySalary: £26k per annumJob Summary: The Planning and Logistics Co-ordinator will be responsible for the efficient scheduling and coordination of repair and maintenance activities within the social housing sector. This role ensures that all repair works are planned, resources are allocated effectively, and tenants are kept informed throughout the process.Key Responsibilities: Scheduling and Planning: Develop and manage schedules for repair and maintenance works, ensuring optimal use of resources and minimal disruption to tenants.Resource Allocation: Coordinate the allocation of materials, tools, and personnel required for repair tasks, ensuring timely and cost-effective delivery.Communication: Act as the primary point of contact for tenants, contractors, and internal teams, providing updates and resolving any issues that arise.Data Management: Maintain accurate records of all repair activities, including work orders, schedules, and completion reports.Compliance: Ensure all repair activities comply with relevant health and safety regulations and organizational policies.Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and service quality. Qualifications:Experience: Proven experience in planning, scheduling, or logistics, preferably within the social housing or construction sectorSkills: Excellent organizational and time-management skills.Strong communication and interpersonal abilities.Proficiency in scheduling software and Microsoft Office Suite.Ability to work under pressure and manage multiple tasks simultaneously. Personal Attributes: Detail-oriented with a proactive approach to problem-solving.Customer-focused with a commitment to delivering high-quality service.Team player with the ability to work collaboratively across departments. If you are interested please call Leah Seber at Build Recruitment and apply today with your CVBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Repairs PlannerPlanning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocat... Job Title: Repairs PlannerPlanning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: SloughSalary: £26k per annumJob Summary: The Planning and Logistics Co-ordinator will be responsible for the efficient scheduling and coordination of repair and maintenance activities within the social housing sector. This role ensures that all repair works are planned, resources are allocated effectively, and tenants are kept informed throughout the process.Key Responsibilities: Scheduling and Planning: Develop and manage schedules for repair and maintenance works, ensuring optimal use of resources and minimal disruption to tenants.Resource Allocation: Coordinate the allocation of materials, tools, and personnel required for repair tasks, ensuring timely and cost-effective delivery.Communication: Act as the primary point of contact for tenants, contractors, and internal teams, providing updates and resolving any issues that arise.Data Management: Maintain accurate records of all repair activities, including work orders, schedules, and completion reports.Compliance: Ensure all repair activities comply with relevant health and safety regulations and organizational policies.Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and service quality. Qualifications:Experience: Proven experience in planning, scheduling, or logistics, preferably within the social housing or construction sectorSkills: Excellent organizational and time-management skills.Strong communication and interpersonal abilities.Proficiency in scheduling software and Microsoft Office Suite.Ability to work under pressure and manage multiple tasks simultaneously. Personal Attributes: Detail-oriented with a proactive approach to problem-solving.Customer-focused with a commitment to delivering high-quality service.Team player with the ability to work collaboratively across departments. If you are interested please call Leah Seber at Build Recruitment and apply today with your CVBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Repairs PlannerPlanning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocat... Job Title: Repairs PlannerPlanning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: SloughSalary: £26k per annumJob Summary: The Planning and Logistics Co-ordinator will be responsible for the efficient scheduling and coordination of repair and maintenance activities within the social housing sector. This role ensures that all repair works are planned, resources are allocated effectively, and tenants are kept informed throughout the process.Key Responsibilities: Scheduling and Planning: Develop and manage schedules for repair and maintenance works, ensuring optimal use of resources and minimal disruption to tenants.Resource Allocation: Coordinate the allocation of materials, tools, and personnel required for repair tasks, ensuring timely and cost-effective delivery.Communication: Act as the primary point of contact for tenants, contractors, and internal teams, providing updates and resolving any issues that arise.Data Management: Maintain accurate records of all repair activities, including work orders, schedules, and completion reports.Compliance: Ensure all repair activities comply with relevant health and safety regulations and organizational policies.Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and service quality. Qualifications:Experience: Proven experience in planning, scheduling, or logistics, preferably within the social housing or construction sectorSkills: Excellent organizational and time-management skills.Strong communication and interpersonal abilities.Proficiency in scheduling software and Microsoft Office Suite.Ability to work under pressure and manage multiple tasks simultaneously. Personal Attributes: Detail-oriented with a proactive approach to problem-solving.Customer-focused with a commitment to delivering high-quality service.Team player with the ability to work collaboratively across departments. If you are interested please call Leah Seber at Build Recruitment and apply today with your CVBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Repairs PlannerLocation: BasildonTerm: Full time / PermSalary: £27k - £29k per annumHiring ASAPDescr... Repairs PlannerLocation: BasildonTerm: Full time / PermSalary: £27k - £29k per annumHiring ASAPDescription of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and the client receives an excellent standard of customer serviceDay to Day: Schedule and allocate jobs to drainage engineers using our planning and job management systems.Monitor and manage the diaries of operatives to maximise productivity and minimize downtime.Respond to emergency or priority jobs, rearranging schedules as necessary.Act as a liaison between customers, engineers, and internal departments.Ensure that all appointments are confirmed and updates are provided in a timely manner.Keep accurate records of job progress and completion status in the system.Monitor workloads, chase job completions, and reassign jobs when necessary.Work closely with the Repairs Manager to review resource availability and service performance.Deal with any planning-related customer service issues or complaints professionally.Ensure compliance with health & safety standards and company policies. Essential Criteria Social Housing and Repair and Maintenance background.Experience in planning/scheduling jobs using planning system.Understanding of drainage engineersUnderstanding the importance of reducing Work-in-Progress - Jeopardy planning, Further Works management, applying of extension of timesExperience of trade job durationsExperience of health and safety considerations when planning e.g. asbestosNo hybrid working, must be able to work from amin office located in Basildon Please apply or contact Leah Seber at Build Recruitment for further details. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Repairs Scheduler / Repairs Planner Salary - £16.91 umbrella rateLocation: Finsbury ParkC... Job Title: Repairs Scheduler / Repairs Planner Salary - £16.91 umbrella rateLocation: Finsbury ParkContract:  Temp to PermINTERVIEWS ASAPThe Repairs Scheduler will have day to day responsibility for scheduling void repairs, communal works and void works in a busy housing office.   The post holder will apply schedule of rates and priority times to each job. They will liaise with residents to agree appointments and arrange any follow-on works. They will also ensure jobs are completed and any agreed variations are raised accurately.The main aim of this position is to Schedule works and appointments for the operatives, deal with calls from residents, clients and suppliers. The work is revolved around maintenance work for breakdowns, appointments, annual programmes, emergency work and managing safety documents.You will oversee and Schedule a team of operatives liaise with clients, maintain effective work systems, documentation and compliance, whilst working to established processes & procedures and manage the Repairs Management systems.You will also look to you to provide support to the management team, general contract administration support including reports, spreadsheets and manage and distribute mail & maintain filing systemsMAIN ACCOUNTABILITIES Planning, scheduling and allocating repairsEnsuring the correct prioritization of works, balancing the needs of the tenant, the requirements of the tenancy agreement and the efficient use of the available repairs operatives .Applying correct schedule of rates codes to standard repairs works orders both for the in-house team and for contractorsLiaising with residents in person, by telephone and email to arrange appointments, facilitate the completion of the works, problem solve and resolve complaints  Tracking and monitoring progress of works to ensure they run smoothly for our residents and trades staffCreate and run end of day reports to identify jobs overdue. EXPERIENCE You will ideally have worked within a similar sector and have an understanding of trade and operatives duties i.e. plumbers, carpenters, plasterers and electriciansApplying schedule of rate codes and priority codes to repairs (desirable)Experience of dealing directly with service users KNOWLEDGE Working knowledge of housing repairsSocial Housing experience essentialUnderstand the rationale behind schedule of rates codes (desirable)Basic knowledge of building safety If you are interested in this position, please apply wit your CV today or call Leah Seber at Build Recruitment to discus more details.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Planning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: CrawleySal... Job Title: Planning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: CrawleySalary: £26k per annumJob Summary: The Planning and Logistics Co-ordinator will be responsible for the efficient scheduling and coordination of repair and maintenance activities within the social housing sector. This role ensures that all repair works are planned, resources are allocated effectively, and tenants are kept informed throughout the process.Key Responsibilities: Scheduling and Planning: Develop and manage schedules for repair and maintenance works, ensuring optimal use of resources and minimal disruption to tenants.Resource Allocation: Coordinate the allocation of materials, tools, and personnel required for repair tasks, ensuring timely and cost-effective delivery.Communication: Act as the primary point of contact for tenants, contractors, and internal teams, providing updates and resolving any issues that arise.Data Management: Maintain accurate records of all repair activities, including work orders, schedules, and completion reports.Compliance: Ensure all repair activities comply with relevant health and safety regulations and organizational policies.Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and service quality. Qualifications:Experience: Proven experience in planning, scheduling, or logistics, preferably within the social housing or construction sectorSkills: Excellent organizational and time-management skills.Strong communication and interpersonal abilities.Proficiency in scheduling software and Microsoft Office Suite.Ability to work under pressure and manage multiple tasks simultaneously. Personal Attributes: Detail-oriented with a proactive approach to problem-solving.Customer-focused with a commitment to delivering high-quality service.Team player with the ability to work collaboratively across departments. If you are interested please call Leah Seber at Build Recruitment and apply today with your CVBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Repairs Planner Sector: Social HousingLocation: RomfordJob Type: PermanentSalary: £27k to... Job Title: Repairs Planner Sector: Social HousingLocation: RomfordJob Type: PermanentSalary: £27k to £30k per annumCompany Overview: Our client is a reputable contractor providing essential repairs and maintenance services within the social housing sector. They are currently looking for an experienced Repairs Planner to join their dynamic team in Romford. This is a fantastic opportunity for someone with a strong background in social housing and experience working with SOR (Schedule of Rates) codes to make a significant impact in a growing and supportive environment. Key Responsibilities: Repairs Planning: Effectively manage and schedule repairs and maintenance work for social housing properties, ensuring all works are completed on time and in accordance with client specifications. SOR Code Management: Use SOR codes to accurately price and plan jobs, ensuring compliance with contractual agreements and efficient allocation of resources. Customer Liaison: Communicate with tenants and stakeholders to arrange access for repairs, address concerns, and provide updates on progress. Data Entry & Management: Maintain accurate records of all repairs and schedules, inputting data into relevant software systems. Continuous Improvement: Proactively identify opportunities to improve the repairs planning process, contributing to the overall efficiency and customer satisfaction. Day to Day duties:  Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.Check the system for emergencies and manage within a timely manner to ensure targets are meetRespond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completionProvide a high quality service to our client on a face to face basisWorking within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new ordersHandling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals.Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information.Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliersUnderstanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions.Managing incoming repairs inbox and allocating repairs works appropriately Requirements: Experience in Social Housing: Previous experience working in a repairs or maintenance role within the social housing sector is essential. Familiarity with SOR Codes: A strong understanding of Schedule of Rates (SOR) codes and their application in planning and pricing repairs. Planning Experience: Proven experience in a repairs planning or scheduling role, ideally within social housing or similar sectors. IT: Comfortable using various software systems for scheduling, reporting, and communication. Experience with repairs management systems is a plus. Please apply today with your up to date CV or call Leah Seber for more information.  Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.