Explore Customer Service Advisor jobs in the UK

We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor benefits:   Free parking availableGood transport linksExcellent training & development Training is included to prepare you for this roleCustomer Service Advisor role:   Deliver excellent customer experience in line with the company's Quality FrameworkAct as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social mediaTake ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situationInput quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashionLiaise with internal departments and external companies to ensure a seamless and consistent service for customers Customer Service Advisor pay:  £12.50 per hour.

We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a... We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a minimum of 3 days in the office.Customer Service Advisor role: Crushing Your Goals & KPIs: Every day, you’ll have the chance to hit exciting targets and make a real impact on our team’s success. As you grow and improve, so will your salary!Achieving Quality Excellence: Delivering fantastic service will be your superpower. You’ll shine in call audits and always strive to meet our high-quality standards.Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You’ll turn difficult situations around with your patience, empathy, and problem-solving skills.Handling Policy Queries & Changes: You’ll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you’ll go above and beyond to make their experience amazing.Being a Brand Ambassador: You’ll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. Customer Service Advisor benefits: Wellbeing:Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues.Financial:A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture:Long Service Award paid on 5,10- and 15-years’ serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!Training is included to prepare you for this roleAll roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.Customer Service Advisor pay: £25,877 - £27,515 plus up to £2,000 performance-related bonus

We’re recruiting for Customer Service Advisors to earn £12.21 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.21 per hour.Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £12.21 per hour + bonus and benefits.

We're recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a... We're recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a minimum of 3 days in the office. Customer Service Advisor role: * Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! * Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. * Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. * Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. * Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. * Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. Customer Service Advisor benefits: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: * 6 Free Counselling sessions per year * Unlimited access to a telephone councillor 24/7 * Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Training is included to prepare you for this role All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Customer Service Advisor pay: £25,877 - £27,515 plus up to £2,000 performance-related bonus

We're recruiting for Customer Service Advisors to earn £12.50 per hour. Customer Service Advisor be... We're recruiting for Customer Service Advisors to earn £12.50 per hour. Customer Service Advisor benefits: * Free parking available * Good transport links * Excellent training & development Training is included to prepare you for this role Customer Service Advisor role: * Deliver excellent customer experience in line with the company's Quality Framework * Act as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social media * Take ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situation * Input quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashion * Liaise with internal departments and external companies to ensure a seamless and consistent service for customers Customer Service Advisor pay: £12.50 per hour.

We're recruiting for Customer Service Advisors to earn £12.21 per hour. Customer Service Advisor... We're recruiting for Customer Service Advisors to earn £12.21 per hour. Customer Service Advisor benefits: * A range of discounts for leading Highstreet brands * Company pension * Flexitime considered * Referral programme available * Comprehensive salary * Training is included to prepare you for this role Customer Service Advisor role: A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. Customer Service Advisor pay: £12.21 per hour + bonus and benefits.

We're recruiting for Customer Service Advisors to earn up to £24,064 per annum. Customer Service Ad... We're recruiting for Customer Service Advisors to earn up to £24,064 per annum. Customer Service Advisor benefits: * Uncapped commission Training is included to prepare you for this role Customer Service Advisor role: This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer. Customer Service Advisor pay: £23,809.50 - £24,064 per annum

We’re recruiting for Customer Service Advisors to earn £12.97 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.97 per hour.Customer Service Advisor benefits:   Inclusive and friendly atmosphere.Supportive team culture. Training is included to prepare you for this roleCustomer Service Advisor role:   Provide first-time solutions for customers via telephone and email.Handle consecutive phone calls and manage complaints effectively.Deliver excellent quality of service within agreed handling time. Customer Service Advisor pay:  £12.97 per hour.

We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor benefits:   Free parking availableGood transport linksExcellent training & development Training is included to prepare you for this roleCustomer Service Advisor role:   Deliver excellent customer experience in line with the company's Quality FrameworkAct as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social mediaTake ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situationInput quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashionLiaise with internal departments and external companies to ensure a seamless and consistent service for customers Customer Service Advisor pay:  £12.50 per hour.

We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a... We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a minimum of 3 days in the office.Customer Service Advisor role: Crushing Your Goals & KPIs: Every day, you’ll have the chance to hit exciting targets and make a real impact on our team’s success. As you grow and improve, so will your salary!Achieving Quality Excellence: Delivering fantastic service will be your superpower. You’ll shine in call audits and always strive to meet our high-quality standards.Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You’ll turn difficult situations around with your patience, empathy, and problem-solving skills.Handling Policy Queries & Changes: You’ll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you’ll go above and beyond to make their experience amazing.Being a Brand Ambassador: You’ll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. Customer Service Advisor benefits: Wellbeing:Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues.Financial:A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture:Long Service Award paid on 5,10- and 15-years’ serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!Training is included to prepare you for this roleAll roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.Customer Service Advisor pay: £25,877 - £27,515 plus up to £2,000 performance-related bonus

We’re recruiting for Customer Service Advisors to earn £12.21 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.21 per hour.Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £12.21 per hour + bonus and benefits.

We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor benefits:   Free parking availableGood transport linksExcellent training & development Training is included to prepare you for this roleCustomer Service Advisor role:   Deliver excellent customer experience in line with the company's Quality FrameworkAct as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social mediaTake ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situationInput quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashionLiaise with internal departments and external companies to ensure a seamless and consistent service for customers Customer Service Advisor pay:  £12.50 per hour.

We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a... We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a minimum of 3 days in the office.Customer Service Advisor role: Crushing Your Goals & KPIs: Every day, you’ll have the chance to hit exciting targets and make a real impact on our team’s success. As you grow and improve, so will your salary!Achieving Quality Excellence: Delivering fantastic service will be your superpower. You’ll shine in call audits and always strive to meet our high-quality standards.Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You’ll turn difficult situations around with your patience, empathy, and problem-solving skills.Handling Policy Queries & Changes: You’ll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you’ll go above and beyond to make their experience amazing.Being a Brand Ambassador: You’ll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. Customer Service Advisor benefits: Wellbeing:Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues.Financial:A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture:Long Service Award paid on 5,10- and 15-years’ serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!Training is included to prepare you for this roleAll roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.Customer Service Advisor pay: £25,877 - £27,515 plus up to £2,000 performance-related bonus

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:  This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.Customer Service Advisor pay:  £23,809.50 - £24,064 per annum

Position: Customer Service AdvisorSector: Housing Repairs Location: Basildon / BillericaySalary: Up... Position: Customer Service AdvisorSector: Housing Repairs Location: Basildon / BillericaySalary: Up to £27.5k per annum We are looking for a customer care call handler to join our team in Basildon. Your primary responsibility will be to take a large volume of inbound calls, booking appointments and assisting engineers.Responsibilities: Provide fantastic customer service support to all incoming calls including residents, clients, other departments.Responsible for inbound calls with a helpful, with a professional approachDistribute incoming calls to the relevant department.Book appointments for works by telephone and email.Manage large amounts of inbound calls, emails and webchats calls in a timely manner.Identify customers’ needs and pass to correct departmentBuild sustainable relationships with residents / clients.Always put the customers needs first.Administration duties.Take ownership for responding to inbound communications (calls and emails).Demonstrate good understanding of the different customer groups/personas, and tailor your style and response to appropriately meet the customer’s needs.Follow the contact centre script and/or system diagnosis tool to ensure the right information is captured and validated (e.g. contact details, preferred contact method, etc).Accurately diagnose the issue by utilising the system diagnosis tool, supplemented by your own knowledge and experience.Where possible and appropriate, help the resident to self-solve simple and low risk issues (e.g. checking the status of ther gas or electricity meter, re-setting a blown fuse, etc).Where an appointment is required, work to ensure that it is offered in line with contractual Service Level Agreements (SLAs), the customer’s preferences and Operational constraints.Ensure that the system is updated in a timely manner so that the client and the Operations team are in receipt of the most up to date information.Where a resident wants to re-book an appointment, it may be necessary to liaise direct the Planners and Service Controllers to communicate short-notice changes.Capture detailed notes on the system to support operatives in completing a first time fix on site. Experience Required You will have previous administrative experience with evidence of delivering excellent customer service and maintaining high quality relationships.You will have excellent interpersonal skills and deliver effective interaction with all internal and external stakeholders.You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the contract.You will have excellent telephone skills and be able to obtain detailed information from telephone discussions.Repairs knowledge preferred For more information please call Leah Seber at Build Recruitment, or apply with your CV today.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a... We’re recruiting for Customer Service Advisors to earn up to £27,515 per annum. Hybrid model with a minimum of 3 days in the office.Customer Service Advisor role: Crushing Your Goals & KPIs: Every day, you’ll have the chance to hit exciting targets and make a real impact on our team’s success. As you grow and improve, so will your salary!Achieving Quality Excellence: Delivering fantastic service will be your superpower. You’ll shine in call audits and always strive to meet our high-quality standards.Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You’ll turn difficult situations around with your patience, empathy, and problem-solving skills.Handling Policy Queries & Changes: You’ll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you’ll go above and beyond to make their experience amazing.Being a Brand Ambassador: You’ll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. Customer Service Advisor benefits: Wellbeing:Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues.Financial:A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture:Long Service Award paid on 5,10- and 15-years’ serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!Training is included to prepare you for this roleAll roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.Customer Service Advisor pay: £25,877 - £27,515 plus up to £2,000 performance-related bonus

We’re recruiting for Customer Service Advisors to earn £12.97 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.97 per hour.Customer Service Advisor benefits:   Inclusive and friendly atmosphere.Supportive team culture. Training is included to prepare you for this roleCustomer Service Advisor role:   Provide first-time solutions for customers via telephone and email.Handle consecutive phone calls and manage complaints effectively.Deliver excellent quality of service within agreed handling time. Customer Service Advisor pay:  £12.97 per hour.

We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor benefits:   Free parking availableGood transport linksExcellent training & development Training is included to prepare you for this roleCustomer Service Advisor role:   Deliver excellent customer experience in line with the company's Quality FrameworkAct as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social mediaTake ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situationInput quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashionLiaise with internal departments and external companies to ensure a seamless and consistent service for customers Customer Service Advisor pay:  £12.50 per hour.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:  This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.Customer Service Advisor pay:  £23,809.50 - £24,064 per annum

We’re recruiting for Customer Service Advisors to earn £12.97 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.97 per hour.Customer Service Advisor benefits:   Inclusive and friendly atmosphere.Supportive team culture. Training is included to prepare you for this roleCustomer Service Advisor role:   Provide first-time solutions for customers via telephone and email.Handle consecutive phone calls and manage complaints effectively.Deliver excellent quality of service within agreed handling time. Customer Service Advisor pay:  £12.97 per hour.

We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £12.50 per hour.Customer Service Advisor benefits:   Free parking availableGood transport linksExcellent training & development Training is included to prepare you for this roleCustomer Service Advisor role:   Deliver excellent customer experience in line with the company's Quality FrameworkAct as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social mediaTake ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situationInput quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashionLiaise with internal departments and external companies to ensure a seamless and consistent service for customers Customer Service Advisor pay:  £12.50 per hour.

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:  This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.Customer Service Advisor pay:  £23,809.50 - £24,064 per annum

We’re recruiting for Customer Service Advisors working from home (fully remote).  Work from home ful... We’re recruiting for Customer Service Advisors working from home (fully remote).  Work from home fully remote and telephone experience isn’t essential.Career progression available.  Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role   Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £12.21 per hour + bonus and benefits. This is a work from home role.

We’re recruiting for Customer Service Advisors to earn £23,809.50 per annum.Customer Service Advisor... We’re recruiting for Customer Service Advisors to earn £23,809.50 per annum.Customer Service Advisor benefits:  In return, you will be exposed to the fast-paced environment where you can benefit from our comprehensive in-house training to continue developing and utilising your skill set.We offer a great benefits package, in addition to a generous holiday entitlement of 28 days + bank holidays + a free belief day with the opportunity to buy & sell an additional 5 days per yearTraining is included to prepare you for this role.  Customer Service Advisor role:   Deal with customer queries at the first point of contact (including: telephone calls, personal visits, emails, written correspondence and webmail queries) to meet both compliance and customer satisfaction targets. Ensure calls are prioritised and managed to a high standard.  This includes recording work accurately and enabling repairs to be completed within agreed timescales.Raise accurate works orders for our contractors to maximise first time fix and minimise the need for orders to be varied.Respond quickly to emergency and urgent maintenance queries to safeguard customers and property.Provide an efficient, courteous service to our internal and external customers during every interaction they have with us.Resolve customer queries at the first point of contact wherever possible and take ownership of enquiries that require further action.Use an empathetic approach if the customer has any reason to be dissatisfied and help to resolve their query to create positive customer experiences.Work collaboratively with colleagues across the Property Directorate, and other teams across the company to improve service effectiveness.Support the delivery of all administrative tasks within the rest of the Property Desk.Carry out other duties as may be reasonably assigned from time to time by the senior management team. To understand and comply with the company safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organization.Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity. Play an active role in contributing to effective cross team working and provide cover for colleagues as required.To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy.To comply with the company Health and Safety policies, procedures, and processes and to promote health and safety compliance for all.To act at all times within the company policies, procedures and code of conduct and uphold commitments to Equality and Diversity Customer Service Advisor pay:  £23,809.50 per annum.