An excellent opportunity has arisen to join one of the world’s most iconic brands as a Service Quali... An excellent opportunity has arisen to join one of the world’s most iconic brands as a Service Quality Specialist – Warranty, based at Porsche Retail Group in Reading. To apply for this role, you must have experience in warranty administration within an automotive dealership.As a Service Quality Specialist (SQS), you will serve as a key liaison between the Porsche Centre, customers and the manufacturer. You will be vital to the warranty claims process by ensuring correct time recording and reducing claim error rates. You will also technically support a team of vehicle technicians and provide dynamic quality control, including final vehicle testing. You will manage the progression of the repair of customers vehicles, whilst ensuring adherence to Porsche’s service process and warranty standards. The SQS, drives and improves the overall productivity of the workshop, whilst increasing customer satisfaction though vehicles being fixed first time.Responsibilities Provide technical support and guidance to technicians, managing repair progression, systems, and processesStay up to date with manufacturer policies, bulletins and proceduresDevelop workshop processes aligned with Porsche Service and warranty standardsControl workshop repair quality through inspections, tests, and ensuring manufacturer standardsManage Porsche Request Management System for technician support and communication.Support parts processes, including pre-pick and returns to Porsche.Administer warranty and goodwill repairs, including claims, documentation, and campaign communicationVerify warranty claim accuracy, completeness and compliance with manufacturer guidelinesProvide regular feedback on repair quality to management and recommend improvements. Minimum Qualifications Full UK Driving LicenseExperience in Warranty Administration in the automotive industryFamiliarity with dealership management systems (DMS)Great customer service skills, to ensure customer satisfaction throughout the claim processSound mechanical and technical skillsExperience of working within a franchised automotive dealershipA track record of performing within a fast paced, workshop environmentProficiency in Microsoft Office suite Desirable Qualifications Level 3 Diploma in Light Vehicle MaintenanceLevel 3 Diploma in Auto-Electrical and Mobile Electrical OperationsLevel 3 Award in Electric/Hybrid Vehicle System Repair and Replacement Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer Industry leading salary plus10% bonus, paid monthly33 days holiday, with extra for long serviceFixed hours each week - no shift patterns. Monday to Friday - 8am to 6pm with 1-hour unpaid break per day.Option of a VW Group Vehicle at preferential leasing ratesPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health champions CentrePorsche Centre Reading, the very first ‘Destination Porsche’ Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members.CompanyHeadquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.ApplyingPlease note that eRecruitSmart is advertising the role of Service Quality Specialist on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must live in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you
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Key Account Manager role in Whitwell with a well-established plant, construction and transport logis... Key Account Manager role in Whitwell with a well-established plant, construction and transport logistics business offering hybrid working, progression and strong benefits. About UsJoin a well-established organisation operating within the plant, construction and transport logistics sector. This business is experiencing continued growth and has created this Key Account Manager role to support expanding customer demand. You will be joining a supportive, collaborative team where development, stability and long-term progression truly matter. Key Benefits of the Key Account Manager: Salary between £35,000 and £45,000 per yearHybrid working: choose any two days per week to work from homeEnhanced employer pension25 days’ holiday plus all bank holidaysProfessional training and ongoing developmentSupportive team culture within a stable, expanding business Responsibilities of the Key Account Manager: As a Key Account Manager, you will manage and grow relationships with key customers across the plant, construction and transport logistics sector.You will be based in the office near to Sandy but have the option to work from home two days per week Your role will focus on ensuring service excellence, resolving queries, managing accounts, handling hire requirements, and identifying opportunities to further strengthen long-term partnerships.A typical day includes liaising with major clients, coordinating with internal teams, and maintaining high service standards in a fast-paced, customer-focused environment. About YouTo succeed as a Key Account Manager, you will bring experience from plant, construction hire or transport and logistics, along with a strong understanding of customer service and account management. You will be confident building relationships, proactive in solving problems, and comfortable managing multiple priorities. Experience in a similar role is essential, along with a positive, collaborative approach.
Junior Road Freight Sales Executive Location: North Kent Type: Full-time, office based with train... Junior Road Freight Sales Executive Location: North Kent Type: Full-time, office based with training and progression Start date: Early January (or ASAP) Sector: UK-UK / EU-UK / Pan-European road freight The Company Our client is a long-established, family-owned European transport and logistics specialist, headquartered in North Kent and operating across the UK and mainland Europe.They run a sizeable modern fleet of temperature-controlled and curtainside vehicles, providing full loads, part loads and groupage services for frozen, chilled and ambient goods into and out of the UK.Their core customer base includes food service companies and manufacturers, and they are now investing in growth across new sectors such as pharmaceuticals, construction and automotive. The Role - Junior Road Freight Sales Executive This is an excellent opportunity for someone at the start of their sales career who wants to break into European road freight.You will be based in the North Kent office with lots of hands-on training and support from an experienced commercial team.Working alongside senior colleagues, you will help to develop UK-UK, EU-UK and Pan-European road freight business, with a particular focus on temperature-controlled (refrigerated and chilled) services, as well as ambient freight.You will be following up warm leads, qualifying enquiries and learning how to win and onboard new B2B customers, building your own portfolio over time.This role would suit someone who wants to be trained properly in road freight sales, with a clear progression path into a full Business Development role. Package Salary dependent on experience, plus performance-related incentives Full training and ongoing support from an experienced teamOpportunity to develop a long-term career in European road freight sale Day-to-day duties include Calling and emailing prospective and existing customers Supporting more senior BDMs with quotes and rate proposalsHelping to prepare presentations and tenders for new opportunitiesRecording activity and pipeline on the internal systemsWorking closely with operations to ensure that what is sold can be delivered smoothly About You Some previous experience in a sales, customer service or telesales environment is ideal, but attitude and potential are more important A genuine interest in transport, logistics or road freightConfident on the phone, able to build rapport and ask good questionsMotivated by targets and by building long-term customer relationshipsStrong communication and organisational skills, with good attention to detailComfortable working with IT systems (email, CRM, Excel etc.)This role would suit someone who wants to be trained properly in road freight sales, with a clear progression path into a full Business Development role. Package Salary dependent on experience, plus performance-related incentives Full training and ongoing support from an experienced teamOpportunity to develop a long-term career in European road freight sale s Apply today in complete confidence. * If you'd like to know more about this Junior Road Freight Sales Executive opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Key Account Manager role in Whitwell with a well-established plant, construction and transport logis... Key Account Manager role in Whitwell with a well-established plant, construction and transport logistics business offering hybrid working, progression and strong benefits. About UsJoin a well-established organisation operating within the plant, construction and transport logistics sector. This business is experiencing continued growth and has created this Key Account Manager role to support expanding customer demand. You will be joining a supportive, collaborative team where development, stability and long-term progression truly matter. Key Benefits of the Key Account Manager: Salary between £35,000 and £45,000 per yearHybrid working: choose any two days per week to work from homeEnhanced employer pension25 days’ holiday plus all bank holidaysProfessional training and ongoing developmentSupportive team culture within a stable, expanding business Responsibilities of the Key Account Manager: As a Key Account Manager, you will manage and grow relationships with key customers across the plant, construction and transport logistics sector.You will be based in the office near to Whitwell but have the option to work from home two days per week Your role will focus on ensuring service excellence, resolving queries, managing accounts, handling hire requirements, and identifying opportunities to further strengthen long-term partnerships.A typical day includes liaising with major clients, coordinating with internal teams, and maintaining high service standards in a fast-paced, customer-focused environment. About YouTo succeed as a Key Account Manager, you will bring experience from plant, construction hire or transport and logistics, along with a strong understanding of customer service and account management. You will be confident building relationships, proactive in solving problems, and comfortable managing multiple priorities. Experience in a similar role is essential, along with a positive, collaborative approach.
Customer Service / Internal Sales Executive Are you customer centric, personable, a proactive self-s... Customer Service / Internal Sales Executive Are you customer centric, personable, a proactive self-starter with exceptional communication skills?If so, we have an exciting opportunity providing first class customer service to existing and previous customers.Salary: up to £28,000Location: office based (OX11 7HP)Hours of work: 36.6 hours (Mon – Fri)Holiday: 30 days (inc. bank holidays)About UsAction Sealtite is a market-leading wholesale distributor of hoses and couplings, supplying a variety of high-quality products to the chemical, pharmaceutical, nuclear and food and beverage industries worldwide. We are looking for a Customer Service / Internal Sales Executive to join our team. This person will play an essential role in relationship management, providing a first-class order processing experience, handling queries, resolving problems and maintaining timely communication throughout. The Customer Service / Internal Sales Executive will also reach out to inactive customers, building relationships to generate further sales.Duties & Responsibilities Provide prompt and efficient telephone advice and support to customersAdvise on shipments, delays and order updatesProcess sales orders, quotes and enquiriesSet up new customer accountsManage all relevant compliance paperworkProvide support to the Technical Sales team as needed Experience & Skills Excellent written and verbal communication skillsAble to maintain professionalism under pressureEffective at upselling and cross-sellingAble to effectively handle objections and resolve customer complaintsHigh-level of attention to detailAbility to multi-task and prioritise effectivelyGood team playerIT literatePrevious customer service or sales experienceOrder processing and administration experienceAccount management experienceExperience of distribution, manufacturing or engineering industries would be an advantage This is a fantastic opportunity for an enthusiastic individual wanting to progress their career whilst working for a forward thinking, dynamic and growing company.Apply today to be considered for the role. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Our Clients; award winning removals and storage providers worldwide, are currently looking to appoin... Our Clients; award winning removals and storage providers worldwide, are currently looking to appoint an experienced Removals Sales Consultant to join their team in Suffolk.Reporting to the Director of Sales and working with colleagues, external suppliers and subcontractors, as Removals Sales Consultant, you will be engaging directly with customers, guiding them through the purchasing process, addressing enquiries, and ensuring a seamless customer experience. You will also be required to leverage sales expertise to meet and exceed sales targets, build strong customer relationships, and contribute to the company's overall growth.Removals Sales Consultant duties include: Respond to inbound enquiries (via phone, email, or chat) from potential customers, providing personalised support and product recommendationsIdentify customer needs, match them with suitable products or servicesFollow up all quotations to effectively close salesBuild rapport and trust with customers to ensure a positive buying experienceMeet or exceed individual and team sales targets and key performance indicators (KPIs)Maintain an up-to-date understanding of product features, pricing, and promotions to provide accurate information to customers Navigate CRM systems and sales tools to track customer interactions, sales progress, and follow-upsProvide feedback to the marketing and product teams regarding customer preferences, pain points, and potential improvements.Attend monthly sales meetings to report personal salesHandle customer concerns with professionalism and resolve issues to ensure satisfaction We are keen to speak with self-motivated people who have at least 3 years sales and customer service experience within the Removals/Relocation industry, with domestic, European and international knowledge being a distinct advantage. Candidates must be able to work independently and within a team, have excellent customer service skills as well as strong administration and organisational skills. In return, the successful Removals Sales Consultant will be offered up to £40,000 in line with skills and experience, plus commission. Contact us today. careers@redrecruit.com 0203 906 6020 If you would like to know more about this Removals Sales Consultant opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer. As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. *T&C's apply. Please contact the office for more information. Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence. We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.
** REMOVALS WAREHOUSE SUPERVISOR **We are currently recruiting for a Removals Warehouse Supervisor t... ** REMOVALS WAREHOUSE SUPERVISOR **We are currently recruiting for a Removals Warehouse Supervisor to join the Logistics Team, on behalf of our independent removals company client, who provides removals and relocation services globally.The Removals Warehouse Supervisor plays a key role in ensuring the smooth and efficient running of the warehouse.Ideal candidates will have at least three years of experience in a similar warehouse role within the household goods industry. While a full UK driving licence and a forklift licence would be beneficial, our client is open to considering exceptional candidates who do not possess these credentials.As a natural organiser and planner, candidates will consistently demonstrate a high level of professionalism and a flexible, results-oriented approach.Key Responsibilities and Objectives for the Role of Removals Warehouse Supervisor: Manage crews, always leading by example and assisting with removals as necessary.Support in ensuring the smooth and effective running of the warehouse, including overseeing the handling of import/export containers and road shipments, preparing LCL sea shipments, over-casing airfreights for export, and monitoring stock levels of materials and uniforms.Ensure moving vehicles are kept clean and tidy, washed weekly, and are always appropriately parked. Any exceptions, maintenance issues, or damages must immediately be reported to the Logistics Manager.Support the Logistics team in proactively planning ahead to manage peak periods and flagging issues or concerns to the Operations Manager.Play a part in ensuring the business provides the best possible level of customer service to its clients.Build strong relationships with key stakeholders, both within the business and externally.Ensure health and safety objectives and requirements are always at the forefront of everyone's mind. Join and be a part of a team that values excellence and professionalism in the exciting field of international removals.Contact us today. careers@redrecruit.com01376 503567If this Removals Warehouse Supervisor role is something you would like to know more about or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer. As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist.*T&C's apply. Please contact the office for more information.Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence. We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.
Job Title: Removals Operations Manager Location: Hertfordshire Job Type: Full-Time, Permanent About... Job Title: Removals Operations Manager Location: Hertfordshire Job Type: Full-Time, Permanent About the Role: We are seeking an experienced and hands-on Operations Manager to join our busy international removals and logistics team. This role is ideal for a proactive, organised, and customer-focused individual who thrives in a fast-paced environment and has experience leading teams, managing vehicles, and coordinating complex projects. As the Removals Operations Manager, you will oversee the daily operations of the removals and logistics services, ensuring efficiency, safety, and exceptional service standards. You will play a key role in workforce management, scheduling, operational planning, and continuous improvement initiatives. Removals Operations Manager duties include: Lead and support the operations team, including drivers and logistics staffPlan and schedule jobs, vehicles, and personnel efficientlyEnsure smooth daily workflows and timely service deliveryCoordinate with clients and internal teams for complex movesManage fleet maintenance, compliance, and health & safety standardsMonitor performance, implement improvements, and control costsRecruit, train, and develop team membersResolve operational issues and handle escalations The successful candidate will have proven experience in an operations or team management role within removals, logistics, or transportation, ideally with 5+ years in the moving industry. Key Requirements: Strong leadership, organisational, and planning skillsExperience managing complex scheduling, dispatch, and vehicle operationsExcellent interpersonal and customer service abilitiesWorking knowledge of health & safety regulations and transport complianceProficient in Microsoft Office; experience with logistics or scheduling software is a plusHGV licence and forklift certification are advantageous but not essentialExperience with removals or logistics IT platforms (e.g., Moveware) is beneficial You must hold a full UK Driving Licence; a CPC qualification is not essential but considered advantageous. What We Offer: Pension schemeOngoing professional development and training opportunitiesSupportive and dynamic working environmentChance to shape and develop the operational function of a growing business Apply / Recommend: If you have relevant experience, please get in touch today. You can also refer someone suitable. E: careers@redrecruit.com T: 01376 503567 | 0203 906 6020 *If you’d like to know more about this Removals Operations Manager role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in removals, relocations and fine art shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Job title: International Sales Consultant Job location: Surrey-based | Hybrid working available (mi... Job title: International Sales Consultant Job location: Surrey-based | Hybrid working available (min. 2 days in office)We're looking for a confident and motivated International Sales Consultant to join our clients busy and growing international removals team.This is a great opportunity for someone with removals, relocation, or field sales experience who enjoys building relationships and closing deals. The Role: Manage international move enquiries from individuals and families relocating overseasConduct surveys (virtually or in person) and provide tailored advicePrepare accurate quotes and follow up to secure businessWork closely with move coordinators and operations to ensure a smooth customer journeyHit sales targets and contribute to the growth of the international divisionProvide insurance guidance and support clients throughout the process What We're Looking For: Previous sales experience, ideally in removals, relocations, or logisticsStrong communication and customer service skillsOrganised, proactive, and comfortable working to targetsKnowledge of international moves or customs processes is a plus The Offer: Full-time role based in Surrey with hybrid flexibilityFree parking availableImmediate start available Contact us today. careers@redrecruit.com 0203 906 6020 If you would like to know more about this opportunity, or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer. As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. * T&C's apply. Please contact the office for more information. Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence. We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.
Fine Art Technician / HGV Driver – Berkshire Location: Berkshire Salary: Competitive Our client, an... Fine Art Technician / HGV Driver – Berkshire Location: Berkshire Salary: Competitive Our client, an innovative and growing Fine Art Shipping Company, is currently seeking a Fine Art Technician / HGV Driver to join their dynamic team based in Berkshire.Role OverviewAs a Fine Art Technician / HGV Driver, you will be responsible for the professional handling, packing, and secure transportation of high-value artwork. This includes working directly with museums, galleries, private collectors, and art institutions.Key Responsibilities Safely pack and secure artwork using industry-standard materials and techniques.Load and unload fine art pieces into HGV vehicles with care and precision.Operate a range of lifting and handling equipment.Drive company HGV vehicles to deliver artwork across the UK and potentially internationally.Liaise professionally with clients, curators, and other team members to coordinate delivery and installation.Complete all relevant documentation, including inventory forms, condition reports, and shipping records.Ensure all handling and transport is carried out in line with safety procedures and best practices. Requirements Proven experience in fine art handling, packing, transport, and installation OR background in the removals industry.Valid HGV driver’s license.Good physical fitness with the ability to lift and move heavy or bulky items.Excellent communication and customer service skills.Ability to work independently and as part of a team.Willingness to work flexible hours and travel when required. Apply NowIf you're interested in this Fine Art Technician / HGV Driver role, or know someone who would be a great fit, get in touch today. careers@redrecruit.com 01376 503567Know someone perfect for the role? Refer them via our website and earn a referral fee for each successful placement* – there's no limit on referrals!About Red RecruitAs specialists in Removals, Relocations, and Global Mobility, Red Recruit has opportunities across all levels within the industry. If you’re looking for your next step or a confidential conversation about future roles, don’t hesitate to get in touch.*Terms & Conditions apply – contact us for details.
Due to business growth, our client, an established Freight Forwarder, is currently looking to appoin... Due to business growth, our client, an established Freight Forwarder, is currently looking to appoint an experienced Logistics Coordinator to join their team in Birmingham.As Logistics Coordinator, a typical day will involve dealing with import, export and cross trade shipments end to end, ensuring compliance at all times. Excellent customer service and communication skills are imperative as you'll be liaising with customers, overseas agents and suppliers alongside managing key relationships. Logistics Coordinator duties include: Managing import, export and cross trade shipments end to end including pricing.Building and maintaining strong relationships with customers, overseas agents and suppliers.Inputting and updating data on CargoWise operating system.Organising timely deliveries for customers.Checking and processing invoices for payment and liaising with accounts team.Resolving any transportation issues that may arise within a timely manner.Ensuring compliance with shipping documents and customs requirements. Candidate should have a high level of accuracy and attention to detail, as well as excellent organisational and communication skills, be able to prioritise workload in a fast-paced environment, work under pressure and to deadlines.We're keen to speak to logistics / freight forwarding professionals who have 2+ years experience and a good understanding of CDS / Incoterms. Knowledge of CargoWise operating and customs system would also be an advantage.This is a full-time, permanent position, based in Birmingham, with on-site parking available.In return, the successful Logistics Coordinator will be offered up to £30,000 in line with skills and experience.Contact us today. shipping@redrecruit.com0203 906 6020 If you would like to know more about this Logistics Coordinator opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer. As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. * T&C's apply. Please contact the office for more information. Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence. We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.
Customer Service AdministratorLocation: Surrey Wheelchair ServicesSalary/Rate: £25,521.60 paMonday... Customer Service AdministratorLocation: Surrey Wheelchair ServicesSalary/Rate: £25,521.60 paMonday to Friday 8.00am – 5.00pm, 40 hours a weekKingsway Business Park, Forsyth Road GU21 5SARewards & Benefits: Company Pension SchemeFree on-site parkingLife Assurance SchemeCompany Sick Pay SchemeWellbeing initiatives We are currently looking for a Customer Service Coordinator to join the team within our Surrey Wheelchair Service Centre based in Woking. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or enquires.We are a fast-growing business and a leading provider of Healthcare Service solutions. We work in partnership with the NHS to deliver the Surrey Wheelchair Service which is an integrated service delivering clinical needs and a repair service.The Role: Manage incoming calls and emails, answering any queries in a timely and professional manner.Coordinating equipment to be delivered, serviced, or collected by our field-based Engineers.Monitoring and progressing orders by checking with suppliers.Entering referral information for clinical triage via both telephone and email.General administration that supports daily activities and duties What are we looking for? Strong experience in a similar busy and fast paced office environmentRelevant telephone-based customer service experienceGood attention to detail and accuracyPrevious administration and diary management experienceProfessional and confident manner on the telephone and through emailCompetent IT skills with Microsoft Office programmes and ability to learn new systems. This Customer Service Coordinator role is working in a regulated activity and may be subject to an enhanced DBS disclosure.No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability, or sexual orientation, and we will gladly accept applications from all sections of the community. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Road Freight Operator - Basildon, Tamworth and ManchesterEssential: Road freight experience (imports... Road Freight Operator - Basildon, Tamworth and ManchesterEssential: Road freight experience (imports and exports)Our client, a specialist freight forwarder, is seeking experienced Road Freight Operators to join growing teams in Basildon, Tamworth and Manchester. You will manage end-to-end UK-Europe road consignments, ensuring smooth, compliant movements to agreed timelines while delivering excellent customer service.What you will do Manage import and export road consignments across Europe from booking to delivery.Track and trace shipments, resolving delays or exceptions proactively and keeping stakeholders informed.Arrange collections and final-mile deliveries; secure and confirm time slots with depots and customers.Prepare accurate paperwork (commercial invoices, packing lists, licences) and check charges prior to invoicing.Handle general administration: PODs, invoicing, filing and timely responses to queries.Liaise with clients to understand requirements and propose effective road solutions.Maintain compliance with customs, transport and safety regulations; keep up to date with any changes. About you Proven road freight operations experience covering both imports and exports (essential).Background in a freight forwarder or transport/logistics environment.Confident using TMS/freight systems and MS Office.Clear communicator with strong customer service skills and stakeholder management.High attention to detail with solid administrative accuracy. Apply / RecommendIf you have relevant experience, please get in touch today. You can also refer someone suitable.E: shipping@redrecruit.comT: 01376 503567 | 0203 906 6020* If you'd like to know more about this Freight Imports Projects Assistant role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Our Clients, award winning removals and storage providers worldwide, are currently looking to appoin... Our Clients, award winning removals and storage providers worldwide, are currently looking to appoint an experienced Removals Sales Consultant to join their team in Hertfordshire. Reporting to the Director of Sales and working with colleagues, external suppliers and subcontractors, as Removals Sales Consultant, you will be engaging directly with customers, guiding them through the purchasing process, addressing enquiries, and ensuring a seamless customer experience. You will also be required to leverage sales expertise to meet and exceed sales targets, build strong customer relationships, and contribute to the company's overall growth.In return, the successful Removals Sales Consultant will be offered up to £40,000 in line with skills and experience, plus commission.We are keen to speak with self-motivated people who have at least 3 years sales and customer service experience within the Removals/Relocation industry, with domestic, European and international knowledge being a distinct advantage. Candidates must be able to work independently and within a team, have excellent customer service skills as well as strong administration and organisational skills. Removals Sales Consultant duties include: Respond to inbound enquiries (via phone, email, or chat) from potential customers, providing personalised support and product recommendations)Identify customer needs, match them with suitable products or servicesFollow up all quotations to effectively close salesBuild rapport and trust with customers to ensure a positive buying experienceMeet or exceed individual and team sales targets and key performance indicators (KPIs)Maintain an up-to-date understanding of product features, pricing, and promotions to provide accurate information to customers Navigate CRM systems and sales tools to track customer interactions, sales progress, and follow-upsProvide feedback to the marketing and product teams regarding customer preferences, pain points, and potential improvements.Attend monthly sales meetings to report personal salesHandle customer concerns with professionalism and resolve issues to ensure satisfaction * If you'd like to know more about this Removals Sales Consultant opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.Red Recruit specialise in removals, relocations and fine art shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Road Freight Operator - Basildon, Tamworth and ManchesterEssential: Road freight experience (imports... Road Freight Operator - Basildon, Tamworth and ManchesterEssential: Road freight experience (imports and exports)Our client, a specialist freight forwarder, is seeking experienced Road Freight Operators to join growing teams in Basildon, Tamworth and Manchester. You will manage end-to-end UK-Europe road consignments, ensuring smooth, compliant movements to agreed timelines while delivering excellent customer service.What you will do Manage import and export road consignments across Europe from booking to delivery.Track and trace shipments, resolving delays or exceptions proactively and keeping stakeholders informed.Arrange collections and final-mile deliveries; secure and confirm time slots with depots and customers.Prepare accurate paperwork (commercial invoices, packing lists, licences) and check charges prior to invoicing.Handle general administration: PODs, invoicing, filing and timely responses to queries.Liaise with clients to understand requirements and propose effective road solutions.Maintain compliance with customs, transport and safety regulations; keep up to date with any changes. About you Proven road freight operations experience covering both imports and exports (essential).Background in a freight forwarder or transport/logistics environment.Confident using TMS/freight systems and MS Office.Clear communicator with strong customer service skills and stakeholder management.High attention to detail with solid administrative accuracy. Apply / RecommendIf you have relevant experience, please get in touch today. You can also refer someone suitable.E: shipping@redrecruit.comT: 01376 503567 | 0203 906 6020* If you'd like to know more about this Freight Imports Projects Assistant role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.