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Job Pack:  Administration OfficerClosing Date: TBAInterview Dates: TBAContents About Marsh Farm Futu... Job Pack:  Administration OfficerClosing Date: TBAInterview Dates: TBAContents About Marsh Farm FuturesThe Application ProcessesJob DescriptionPerson Specification Marsh Farm Futures - (MFF)IntroductionMarsh Farm Futures (MFF) is an independent charity based in Marsh Farm, Luton, Bedfordshire. It is run and managed by a board of trustees made up of local residents and representatives of local organisations from within the local community.Our vision is to improve the well-being and quality of life for those who live and work in Marsh Farm by working with partners to inspire and empower the community through sustainable opportunities.We aim to achieve this vision through a number of strategic objectives. These include developing a program of support for young people, improving educational standards and fostering the development of a healthy and safe community.In addition, Marsh Farm Futures wants to play its part in developing a vibrant local economy. The income generated from its activities is used to invest in further community activities in a way that meets the vision of the organisation as set out above.Futures House Futures House is a bespoke low operating cost building, with a gross internal area of 65,000 square feet. As a vibrant, sustainable, and innovatively designed community “hub”, Futures House provides enhanced local public services, including police, health and community care services, as well as providing quality office space, a cafe and an indoor play park.Futures House includes a number of key anchor tenancies as follows:  Bedfordshire Police – who operate a Community Policing Unit at ground floor level.Heywood House – who provide day care services for young adults with complex learning difficulties. The Application ProcessPlease read the following guidelines carefully before completing your application.Submitting an ApplicationPlease submit an up-to-date Chronological CVof no more than 4 pages alongside a job-specific cover letter of no more than 2 pages via email to recruitment@marshfarmfutures.co.uk stating the job title in the subject of the email.Your application will be treated in the strictest confidence.Ensure that you will be available to attend the interview date specified in the covering letter, as it is rarely possible to convene an interview panel on any other date.ReferencesYou will need to nominate two references who will be able to comment on your suitability for the post, one of these should include your current or most recent employer.Job SpecificationWe strongly recommend that you thoroughly read the job description and person specification attached to this pack as it will highlight all the essential and desirable criteria set for this post.  Through the shortlisting stage, the criterion will be used to decide which candidates are suitable for interview.Ensure that you use your Chronological CV and cover letter to adequately match your skills and experience against the criteria. Demonstrate how you can meet each of the criteria identified on the person specification, relating your skills and experience to those required. These may include experience gained through employment, your personal interests or education.Remember, the shortlisting panel will be looking at how you best match the essential and desirable criteria soif you do not tell us we will not know.  We are unable to make assumptions about you or your abilities.Should you have any queries relating to the job or person specification please contact us 01582 512555.Acknowledgement of your ApplicationDue to the high levels of applications MFF receives, we may be unable to acknowledge receipt of your applicationThe Closing DateYou must ensure that your application reaches MFF by the closing date and time listed above as late applications are not normally accepted.Interview SelectionSuccessful candidates selected for interview will be confirmed by email.If you have not heard from us within 4 weeks after the post/s closing, it is unlikely that your application has been successful on this occasion.  Please do not let this deter you from applying for any future vacancies at Marsh Farm Futures.Unfortunately, we are unable to provide candidates with feedback from their application form if they have not been shortlisted.Selection ProcedureA selection criterion for interviews is based on merit only and will include the following process: Chronological CV and Cover LetterPanel Interview Criminal Records Bureau (CRB) Disclosure CheckPlease note that some posts may require a CRB disclosure check.  In these cases, candidates will be informed at the interview. Receipt of a satisfactory check would be a condition of appointment.Job Description:                                       Administration OfficerSalary:                                                           £23,500Main Purpose:                                           To provide high-quality administrative and support to the organisation and the CEO, ensuring smooth operations, effective governance, and strong stakeholder relationships in support of the charity’s mission.Responsible to:                                        Chief ExecutiveLocation:                                                     Futures House, the Moakes, Marsh Farm, Luton LU3 3QBHours:                                                            35 HoursSummary of main responsibilitiesAdministration and Office Management                To establish, organise, manage, and maintain the office administration systems and procedures e.g., telephones, post, stationery supplies, office maintenance, etc. Manage and maintain filing systems both electronic and paper which may include databases, personnel, and legal records To provide a reception service for the team based in the front reception area at Futures House, welcoming visitors to the office, taking bookings and organising room bookings, as well as providing refreshments. Management of room bookings and hires in other building spaces that may be appropriate for renting out including marketing and development to identify other markets including complementary activities to improve income opportunities. Finance & Compliance Support To assist in the financial administration duties as required to support the efficient delivery of services which include managing petty cash, process invoices, expenses for the CEO, and producing regular reports on expenses.Assist in budgeting monitoring and procurement proceduresMaintain accurate compliance and finance records to report to the Charity Commission, Companies House and appropriate banking arrangements. Communications & Engagement Production of quarterly MFF newsletter, produce content and update the MFF website, as well as design and production of any internal communications and signage when requiredDevelop effective means of communication on behalf of the organisation with the local community and stakeholders by a range of means, e.g., Futures House Notice Boards, MFF website, and social media platformsWorking collaboratively with other service/departments officer/manager to develop our communications including social media and local marketing campaigns and mailings)Support co-ordination of events, training sessions and community activitiesAssist in managing relationships with stakeholders, partners and community groupsResponding to customer enquiries and complaints, reviewing, and updating MFF policies and procedures circulating when necessary. Executive Support Assist the Chief Executive’s with his emails, filing, records and meeting arrangements.Draft, proofread and prepare correspondence, reports and presentations.Act as first point of contact for the Chief Executive, managing enquiries professionally.Support the Chief Executive with Board and governance processes, including preparing agendas, circulating papers, compliance records and minute-taking. General Uphold and promote the charity’s values at all times.Work flexibly within a small team environment Carry out all duties in accordance with the Equal Opportunities policy and in accordance with MFF’s commitment to high quality service provision to the customers.To attend training to support and deliver the requirement of the roleUndertake any other reasonable duties as required by the Chief Exeutive This list is not exhaustive or exclusive and you may be required to undertake any other reasonable duties from time to time.Other InformationHours  35 hours per week Monday to Friday, 9am to 5pm although some evening and weekend work may be requiredPerson Specification This acts as the selection criteria and gives an outline of the types of person and the characteristics required to do the job.Essential          (E)         :-            without which candidate would be rejectedDesirable         (D)         :-            useful for choosing between two good candidatesPlease ensure, when providing your Chronological CV, you give clear examples with headings of how you meet the essential and desirable criteria Essential/Desirable Criteria   Skills, Abilities and Knowledge E An in-depth knowledge of office administration procedures E Excellent written and oral communication skills E Effective time management, self-motivation, and ability to achieve objectives against tight deadlines E Excellent customer service skills, with confidence and ability to interact with the public, as well as external stakeholders. E Good intermediate ICT skills, Word, Excel, email and media D Understanding of issues around regeneration of local communities E Experience of working in a busy office environment D Experience of working in a finance environment D Working with a broad range of people from different backgrounds in a busy environment, in a community-based setting   Personal Attributes E Organised and manage own workload E Confident and flexible E Demonstrated capacity to work in a team and to deadline   Other Requirements E Commitment to implementing Equal Opportunities and the ability to integrate these into business plans, strategies, and service delivery E Understanding of confidentiality

General Manager – Up to £40,000 The Role:We are seeking a talented and motivated General Manager (F... General Manager – Up to £40,000 The Role:We are seeking a talented and motivated General Manager (First time GMs are welcome) to help lead the operations of a small but busy bowling alley. This role offers the opportunity to be part of a dynamic, customer-focused environment where great service and smooth operations are key. The ideal candidate will have a strong background in hospitality or leisure, with previous managerial experience. Experience in managing private functions or events will be a significant advantage, as the venue regularly hosts group bookings and celebrations.Key Duties: Oversee daily operations, ensuring high standards of customer service and operational efficiency.Lead, train, and develop the team to maintain performance and engagement.Communicate clearly and professionally with both team members and customers.Supervise staff during shifts, providing on-the-spot support and direction.Manage stock levels and assist with ordering and inventory control.Organise promotional events and support marketing initiatives.Collaborate with senior management to identify and implement performance improvements. Requirements: Proven experience in a supervisory or management role in a hospitality, events, or leisure setting.Strong leadership and team development skills.Excellent communication and customer service abilities.Ability to multitask and remain calm under pressure.Previous experience in private functions or event coordination is highly desirable. If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666kateb@corecruitment.com

Part Time Customer Services Coordinator – Flexible Shift PatternsLiverpool, Estuary Business Park –... Part Time Customer Services Coordinator – Flexible Shift PatternsLiverpool, Estuary Business Park – Free onsite parkingFull-Time On-siteSalary: £13,000 to £17,500 DOEHours: 20 – 25 per week working on a rota shift patternTyrenet are looking to increase their coverage over a 24-hour period so there is some flexibility available on shift patterns and a particular interest in candidates who wish to work part-time and during peak periods.The ChallengeAs a Customer Services Coordinator at Tyrenet, you’ll play a vital role in delivering fast, reliable, and friendly, first-class service to our customers. You’ll be the first point of contact, supporting our 24/7 operations, powered by a dedicated team and a trusted network of tyre partners nationwide. We combine reliable customer service with operational excellence to deliver results for our clients across logistics, transport, and commercial vehicle fleets.The ApproachWe’re looking for someone who thrives in a fast-paced environment, is passionate about delivering excellent service, and enjoys solving problems under pressure. Using our internal systems, you’ll manage inbound calls, assess each situation, and coordinate the most appropriate solution through our trusted tyre partner network, keeping customers informed throughout.You’ll be part of a supportive, team-focused environment where attention to detail and customer care make a real difference.Key Responsibilities Handle incoming calls from customers, providing reassurance and clear communicationUse internal systems to log and manage cases efficientlyCoordinate roadside assistance with external tyre partnersMonitor progress and keep customers updated throughoutClose cases and ensure accurate record-keepingSupport the Operations Manager and team with daily operational tasksIdentify opportunities to improve processes or service delivery The CandidateWe’re looking for someone who brings: Customer service experience (ideally in automotive, logistics, or another fast-paced environment)Strong communication skills with a calm, friendly approachConfidence under pressure and the ability to manage difficult conversations professionallyExcellent attention to detail and accurate case managementConfidence using IT systems and learning new toolsA proactive, team-oriented attitudeFlexibility to work occasional weekend shifts preferred. Equity, Diversity & InclusionAt Tyrenet, we’re committed to creating an inclusive, respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and are proud to be an equal opportunity employer.  INDLS  Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

 Trainee Property ManagerSalary £25k – Annual bonus in January after full year workedOffice: Kirksta...  Trainee Property ManagerSalary £25k – Annual bonus in January after full year workedOffice: Kirkstall, LeedsWFH Thursday & Friday after initial training periodSaturday working every other weekendAre you an ambitious, organised, and customer-focused individual ready to kickstart your career in the lettings sector? Do you thrive on challenge and want the opportunity to develop your skills while making a real impact in a supportive and fast-growing environment?We’re seeking an exceptional team member to join our close-knit team. Through our comprehensive six-month training programme, you’ll gain hands-on experience in every aspect of property management, setting you up for a rewarding career as our business continues to expand.Key Responsibilities Maintaining and organising the lettings portfolio of 200+ properties.Assisting the Lettings Manager with daily duties relating to property management. Attending and reporting on inventories, mid-term inspections and checkout inspections. Responsibilities  Attending property visits and reporting on property conditions Attending viewings and taking offers/applicationsDealing with enquiries via the telephone, email and face to face Speaking to renters & qualifying their needs Building and maintaining strong client relationships (both renters and landlords) Identifying and scheduling regular repairs Organising, coordinating and following up on maintenance jobs Reconciling and updating bank records Complying with all Company rules and policies, specifically including Data Protection Key Requirements Be a car owner with a full driving licence Previous experience of working within estate agency is preferred but not essential Previous experience of working within a customer service environmentHave a polite and confident telephone manner and be able to communicate details effectivelyBe able to work effectively within a team Be motivated and enthusiastic at all times, a real people person Display high standards of service and presentationHave good organisational and IT skills    INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Customer Service AdministratorLocation: Darlington Showroom (primarily office based)Salary: circa £1... Customer Service AdministratorLocation: Darlington Showroom (primarily office based)Salary: circa £14 per hour dependent on experienceHours: Full-time or part-time considered (includes some weekend working)About Seymour’s HomeSeymour’s Home is an established, independent family business founded in 1953, with a long-standing reputation for quality products and excellent customer service. Over the years, the business has continued to evolve, with strong growth across both showroom and online sales.As our online presence continues to expand, we are now looking to recruit a Customer Service Administrator to support our customers and help maintain the high standards of service that Seymour’s Home is known for.This is a varied and hands-on role, primarily based in our Darlington showroom, offering the opportunity to be involved in both customer-facing and administrative aspects of the business.Role overviewThe Customer Service Administrator will play a key role in supporting customers throughout their purchasing journey, from initial enquiry through to order fulfilment and aftersales support.You will act as a central point of contact for customer queries and will work closely with internal teams to ensure orders are processed accurately and efficiently.Responsibilities will include: Managing customer enquiries via email, telephone, live chat and social media channelsProviding clear and accurate information on products, orders, deliveries and returnsProcessing customer orders and maintaining accurate recordsResolving customer issues in a professional and timely mannerHandling complaints calmly and working to achieve positive outcomesLiaising with warehouse and showroom teams to ensure smooth order fulfilmentSupporting shipping, deliveries and logistics administrationAssisting with picking and packing orders during busy periods when requiredFollowing internal procedures while also contributing ideas to improve customer service processes The ideal candidate We are looking for a reliable and organised individual with a genuine passion for customer service.You will ideally demonstrate: Previous experience in a customer service or administrative role (retail, online or e-commerce experience beneficial but not essential)Strong communication skills, both written and verbalA high level of attention to detail and accuracyConfidence using IT systems and online platformsA proactive and flexible approach to workThe ability to manage your own workload while supporting the wider teamA friendly, professional and customer-focused attitude What we offer Competitive hourly rate of approximately £14 per hourFull-time or part-time working options availableA supportive and welcoming team environmentA varied role with day-to-day responsibility and involvementOpportunity to develop skills within a growing business If you are interested in this role and believe you have the right skills and experience, please submit your latest CV.   INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Oxford-based Hire Assistant role within a stable plant hire business offering strong pay, training,... Oxford-based Hire Assistant role within a stable plant hire business offering strong pay, training, long-term security, and friendly working environment. The company:  Our client are a well-established and growing plant and tool hire business with a strong reputation for reliability, customer service, and employee retention. This Hire Assistant opportunity offers long-term stability within a supportive depot environment, where teamwork, professionalism, and customer focus are genuinely valued. Key Benefits of the Hire Assistant Role: Salary of £28,000 to £35,000 per annum, dependent on experience 22 days holiday plus bank holidays Company pension scheme Uniform provided Free on-site parking Structured training on systems, equipment, and customer service Stable, long-term role within a growing plant and tool hire business About the Role As a Hire Assistant, you will be the first point of contact at the hire counter and over the phone, ensuring customers receive a professional and efficient service at all times. You will process hire transactions accurately, support outbound sales activity, and help maintain high fleet availability.Key responsibilities include: Serving customers at the counter and via telephone Processing hires, off-hires, extensions, and returns Proactively contacting existing and prospective customers to generate hire business Upselling equipment, accessories, consumables, and extended hire periods Creating and managing hire contracts with accurate pricing and terms Taking card payments, deposits, and processing refunds Checking returned equipment for damage and recording issues accurately Liaising with workshop staff and external repairers to minimise downtime Supporting depot operations, including manual handling when required Following all health and safety procedures and providing basic safety guidance Hours: 40 hours per week, Monday to Friday, rotating shifts of 7:00am–3:00pm and 9:00am–5:30pm One in three Saturdays: 7:30am–3:00pm About You – Hire Assistant To succeed in this role, you will be a confident communicator with strong customer service and sales awareness. You will be reliable, punctual, and comfortable working in a fast-paced depot environment.You will ideally have: A full United Kingdom driving licence (manual and automatic) Good physical fitness for manual handling tasks Strong attention to detail and administration skills Confidence using computer systems A professional and friendly approach to customers Experience within plant hire, tool hire, builders’ merchants, or outbound sales is beneficial but not essential, as full training will be provided. To be successful in this role, you may have worked as a: Hire Assistant, Trade Counter Assistant, Plant Hire Assistant, Tool Hire Assistant, Hire Desk Assistant, Rental Assistant, Plant Hire Administrator, Tool Hire Counter Staff, Hire Desk Coordinator, Plant Hire Customer Service Advisor, Equipment Hire Assistant from a construction/merchant/hire or related background.  Next Steps If you are looking for a secure Hire Assistant position within a stable, growing business and a friendly working environment, we would love to hear from you. Apply today to take the next step in your plant hire career.

Powered Access Engineer - Covering South London and surrounding areas | Join a leading hire company... Powered Access Engineer - Covering South London and surrounding areas | Join a leading hire company with over 40 years of experience in the plant and equipment industry! Up to £48k depending on experience.Benefits of the Powered Access Engineer role: Basic Salary up to £48,000 dependant on experience Monday-Friday working hoursOvertime available paid at additional ratesCompany Van & Fuel CardPension Scheme20 days holiday plus 8 days bank holidays + extended break over christmas  About the company recruiting for a Powered Access Engineer: Specialists in the hire and sale of plant and powered access equipment for mechanical, electrical, HVAC, and fire protection industries.Over 40 years of industry expertise with a commitment to customer service excellence.Operating from 4 strategic locations across the UK.Focused on constant fleet investment and providing top-tier service. Key responsibilities of the Powered Access Engineer: Service and repair powered access equipment, including cherry pickers, scissor lifts, boom lifts, and MEWPs.Complete all administration tasks accurately and on time.Ensure a high standard of customer service, maintaining a positive attitude under pressure.Adhere to company Health and Safety standards at all times. To be successful in this Powered Access Engineer role, you may have worked as a Powered Access Technician, Access Equipment Engineer, MEWP Technician, Plant Mechanic, Service Engineer, Mobile Access Engineer, Hydraulic Engineer, Cherry Picker Technician, Workshop Engineer, or Field Service Engineer.Ready to join a thriving team and grow your career? Apply today and become a valued Powered Access Engineer!

Customer Service Administrator                                            Salary: £12.27 per hour pl... Customer Service Administrator                                            Salary: £12.27 per hour plus 25 days annual holiday entitlementHours - Full- Time Monday to Friday 8am to 5pmBased at Sheffield S9 1DTJob purpose:As part of a team, the Customer Service Administrator will support the Customer Service Team in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner.Key responsibilities: Answering the telephone and inputting any relevant information from the telephone call into the database on the computer.Develop strong relationships with the wheelchair service team.Update computer records for reconditioned and new wheelchairs.Raising job cards on the computer system and ensuring all details are correct and ready for the engineer to carry out the visit to the service user.Contact service users to arrange visits by the engineer for repairs, collections and deliveries.Filing or scanning all relevant paperwork and job cards, setting up and maintenance of filing systems as and when required.Ensure workloads are managed effectively and all daily tasks are completed.Maintain a professional customer service attitude when dealing with all service users and other agencies.Observe all regulations covering the confidentiality of the service user information accessed in undertaking the role.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Liaise effectively between departments to ensure excellent customer service and information accuracy is maintained. Skills and Qualifications Computer literateGood communication, verbal and writtenExperience of invoicing and accounts proceduresExperience of working within a service provider industryFlexible approach to working conditions and working environment changeSelf-motivated and enthusiastic worker ConfidentialityDuring the course of the work involved with this position, the role will become party to confidential information including service user information.  It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.OtherThis role involves contact with vulnerable people and access to their records and therefore it will be necessary for the company to obtain a satisfactory DBS check on all staff employed in this role.  Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.  INDLS  Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Recruit4staff are representing a well-established waste management business in their search for a Cu... Recruit4staff are representing a well-established waste management business in their search for a Customer Service Executive to work in WrexhamJob Details: Pay: £26,000 Per AnnumHours of Work: Monday to Friday 8:30am till 5:00pmDuration: PermanentBenefits: Standard pension, 20 days holiday (increasing 1 day per year up to 23 days) Job Role: As a Customer Service Executive, you will handle inbound and outbound calls and emails relating to invoice and payment queries. Your day-to-day duties include contacting customers about outstanding payments, processing payments over the phone, adjusting payment dates, and delivering high levels of customer service to support client retention.Essential Skills, Experience, or Qualifications: Previous volume telephone-based customer service experienceExperience working with customer complaints and problem solvingGood MS Office literacyAbility to cope under pressure in a call handling environment Advantageous Skills, Experience, or Qualifications Confident communicator Commutable From: Wrexham, Chester, DenbighshireSimilar Job Titles: Retentions Advisor, Credit Controller, Complaint Handler, Account Manager, Post-Sales Account ManagerFor further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?An IT... Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,Duties: Providing first line support to staff and customersCreating daily reports for the IT departmentUpdating the company’s ticketing system CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.WANT TO KNOW MORE?Apply now to Just IT and we will review your application. If you are suitable, we will be in contact to discuss this opportunity.

As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT s... As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment.KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systemsProvide basic IT support and guidance for common technical issuesLog incidents accurately and escalate where necessarySupport users with account access, passwords, and basic software issuesDeliver a positive and professional customer experience CANDIDATE REQUIREMENTS Strong communication and customer service skillsInterest in starting a career in IT supportOrganised and able to follow processesWillingness to learn technical skills

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

We are recruiting for Customer Service Advisors to earn up to £12.25 per hour with OTE available. Th... We are recruiting for Customer Service Advisors to earn up to £12.25 per hour with OTE available. The role involves supporting customers mainly via web chat, arranging call backs when needed, and assisting with mobile, broadband, and connected tech products.Customer Service Advisor benefits:   Employee-Owned Trust, which means employees become shareholders, which results in a tax-free bonus each June (must have worked Jan-Dec, the previous year to qualify)50% discount on EE contracts and 30% for five nominated friends and familyCycle to Work scheme after one years’ serviceFrequent team and individual incentives Training is included to prepare you for this roleCustomer Service Advisor role:  We are an outsourcing contact centre provider. We will primarily be recruiting for the A British mobile network operator and internet service provider account.Roles vary between ‘New Sales’ and ‘Retention & Upgrades’ but both will involve targeted sales.Initial contact from customers will be instigated via web chat. If the sale can’t be made via Web chat, Agents will be required to respond and book timely calls with customers. 90% of the work is done over web chat and 10% via call backs.Products covered include phones, tablets, watches, laptops and broadband.Customer Service Advisor pay:  £12.25 per hour with OTE available.

We are recruiting for Customer Service roles, earning up to £12.60 per hour. The role involves super... We are recruiting for Customer Service roles, earning up to £12.60 per hour. The role involves supervising and delivering guest activity sessions, ensuring safety, supporting groups throughout their stay, and assisting across departments as required.Customer Service benefits:  Training is included to prepare you for this roleCustomer Service role:  As a key team member, you'll be the master of making memories by delivering activities and providing excellent pastoral care. You'll also be the spark that sets off the evening activities extravaganza and serve as the link to the wider centre operation, making sure everything runs smoothly and safely. Take accountability for all guests during structured activity sessions.Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session.Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures.Use equipment in line with training and record any damage or faults.Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement.Communicate regularly with groups throughout their stay to ensure objectives are met.Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments.Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay.Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail.Assist other centres across the PGL estate as required.Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis. Customer Service pay:  £12.60 per hour

We are recruiting for Customer Service roles, earning up to £12.60 per hour. The role involves super... We are recruiting for Customer Service roles, earning up to £12.60 per hour. The role involves supervising and delivering guest activity sessions, ensuring safety, supporting groups throughout their stay, and assisting across departments as required.Customer Service benefits:  Training is included to prepare you for this roleCustomer Service role:  As a key team member, you'll be the master of making memories by delivering activities and providing excellent pastoral care. You'll also be the spark that sets off the evening activities extravaganza and serve as the link to the wider centre operation, making sure everything runs smoothly and safely. Take accountability for all guests during structured activity sessions.Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session.Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures.Use equipment in line with training and record any damage or faults.Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement.Communicate regularly with groups throughout their stay to ensure objectives are met.Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments.Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay.Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail.Assist other centres across the PGL estate as required.Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis. Customer Service pay:  £12.60 per hour