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This entry-level Cyber Security role is designed for individuals looking to start a career in digita... This entry-level Cyber Security role is designed for individuals looking to start a career in digital security. You will support day-to-day cyber security activities while learning how organisations protect systems, data, and users from cyber threats.KEY DUTIES Act as first-line support for IT-related queriesAssist users with basic troubleshooting of hardware and softwareUpdate and manage support ticketsCommunicate clearly with customers and internal teamsLearn IT support tools and best practices CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careersConfident communication skillsBasic IT knowledge or personal use of technologyReliable, punctual, and eager to learnNo previous IT experience required ELIGIBILITY Have the right to live and work in the UK.

Female Care Assistant - Driver with Own Vehicle Pay Rate: £14.12 per hour (including holiday pay) +... Female Care Assistant - Driver with Own Vehicle Pay Rate: £14.12 per hour (including holiday pay) + 30 pence per mileLocation:  Sunderland  SR1 - SR7IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer sponsorship.About UsRoutes Healthcare is a leading homecare provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes) and out in the community, taking the time to listen to our clients and making sure their needs are met with care and consideration.About the RoleThis is a homecare position - you'll be travelling to clients' homes throughout the day to provide person-centered care and support. The hours available are 7am - 3pm or 3pm - 10pmWhat You'll Be Doing: Visiting vulnerable and palliative clients in their own homesProviding personal care with dignity and respectSupporting with medication managementAssisting with meal preparation and nutritionWorking solo or as part of a 2-person team depending on client needsSupporting clients with a variety of different care requirementsTravelling between client visits throughout your shift We provide homecare across Sunderland including SR1 - SR7 postcode areas. What Makes This Different:We support people who need complex care services for long-term health conditions, clinically-led enhanced homecare, and end-of-life care. All focused on supporting each individual's lifestyle and wellbeing.We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.Shift Patterns & HoursFlexibility to suit your life: Full-time and part-time hours availableMonthly payRange of shifts available Monday to Sunday (weekend availability required)Shifts allocated based on business needs and your availabilityOnce committed to a shift, we need you to complete the full shift reliably Speak to the recruitment team to hear about our shift patterns and find what fits your lifestyle.What We OfferCareer Development: Routes Academy programme helping you achieve your goalsOngoing training and progression opportunities Support: Dedicated on-call team available 24/7Wellbeing and mental health supportWe don't use agency staff - you'll work alongside employed Routes care workers only Rewards: £14.12 per hour (includes holiday pay)30 pence per mile for travel between clientsStaff referral scheme with generous incentives (up to £250 per referral) What You NeedEssential: The right to work in the UK without needing employer supportA full valid UK driving licence and access to a car for workReliable, compassionate, and committed to delivering excellent care Desirable: At least 3 months paid care experience in the UK (Don't have paid experience? Speak to the recruiters about becoming one of our care cadets) Ready to Make a Difference?If you're passionate about supporting people in their own homes and want the flexibility to build a schedule that works for you, we'd love to hear from you.Apply today and speak to our friendly recruitment team about the hours and areas available.Routes Healthcare is committed to making lives better through exceptional homecare services.

Female Care Assistant - Driver with Own Vehicle Pay Rate: £14.12 per hour (including holiday pay) +... Female Care Assistant - Driver with Own Vehicle Pay Rate: £14.12 per hour (including holiday pay) + 30 pence per mileLocation:  Washington (NE38)IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer sponsorship.About UsRoutes Healthcare is a leading homecare provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes) and out in the community, taking the time to listen to our clients and making sure their needs are met with care and consideration.About the RoleThis is a homecare position - you'll be travelling to clients' homes throughout the day to provide person-centered care and support. The hours are 7am - 8pm with a lunch break.What You'll Be Doing: Visiting vulnerable and palliative clients in their own homesProviding personal care with dignity and respectSupporting with medication managementAssisting with meal preparation and nutritionWorking solo or as part of a 2-person team depending on client needsSupporting clients with a variety of different care requirementsTravelling between client visits throughout your shift We provide homecare across Sunderland including WashingtonWhat Makes This Different:We support people who need clinically-led enhanced homecare and end-of-life care. All focused on supporting each individual's lifestyle and wellbeing.We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.Shift Patterns & HoursFlexibility to suit your life: Full-time and part-time hours availableMonthly payRange of shifts available Monday to Sunday (weekend availability required)Shifts allocated based on business needs and your availabilityOnce committed to a shift, we need you to complete the full shift reliably Speak to the recruitment team to hear about our shift patterns and find what fits your lifestyle.What We OfferCareer Development: Routes Academy programme helping you achieve your goalsOngoing training and progression opportunities Support: Dedicated on-call team available 24/7Wellbeing and mental health supportWe don't use agency staff - you'll work alongside employed Routes care workers only Rewards: £14.12 per hour (includes holiday pay)30 pence per mile for travel between clientsStaff referral scheme with generous incentives (up to £250 per referral) What You NeedEssential: The right to work in the UK without needing employer supportA full valid UK driving licence and access to a car for workReliable, compassionate, and committed to delivering excellent care Desirable: At least 3 months paid care experience in the UK (Don't have paid experience? Speak to the recruiters about becoming one of our care cadets) Ready to Make a Difference?If you're passionate about supporting people in their own homes and want the flexibility to build a schedule that works for you, we'd love to hear from you.Apply today and speak to our friendly recruitment team about the hours and areas available.Routes Healthcare is committed to making lives better through exceptional homecare services.

The Digital & IT Support Assistant will help support an Digital Contact Centre with their custom... The Digital & IT Support Assistant will help support an Digital Contact Centre with their customers and internal teams with digital queries, data tasks, and basic IT support. This role suits individuals who want to enter a customer-focused digital environment. Training will be provided for all dutiesKEY DUTIES Provide digital support to customers via phone, email, live chat or internal ticketing systemsUse spreadsheets and data analysis tools to interpret customer information, generate reports, and support decision-makingAssist in troubleshooting basic IT, device, or connectivity issues for customers or colleaguesSupport digital content tasks such as reviewing online materials, updating customer information, or assisting with social media activity as requiredHelp deliver or support digital projects, including reviewing digital assets and contributing to simple digital tasksMaintain accurate records of customer interactions and resolutionsEscalate technical or sensitive issues appropriately CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsClear, customer‑friendly communication skillsAbility to work effectively in a fast-paced, customer-focused environment

Female Care Assistant - Driver with Own Vehicle Pay Rate: £14.12 per hour (including holiday pay) +... Female Care Assistant - Driver with Own Vehicle Pay Rate: £14.12 per hour (including holiday pay) + 30 pence per mileLocation: Wallsend or ShiremoorIMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer sponsorship.About UsRoutes Healthcare is a leading homecare provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes) and out in the community, taking the time to listen to our clients and making sure their needs are met with care and consideration.About the RoleThis is a homecare position - you'll be travelling to clients' homes throughout the day to provide person-centered care and support. The hours available are 7am - 3pm or 3pm - 10pmWhat You'll Be Doing: Visiting vulnerable and palliative clients in their own homesProviding personal care with dignity and respectSupporting with medication managementAssisting with meal preparation and nutritionWorking solo or as part of a 2-person team depending on client needsSupporting clients with a variety of different care requirementsTravelling between client visits throughout your shift We provide homecare across Wallsend and Shiremoor areas of Newcastle.What Makes This Different:We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.Shift Patterns & HoursFlexibility to suit your life: Full-time and part-time hours availableMonthly payRange of shifts available Monday to Sunday (weekend availability required)Shifts allocated based on business needs and your availabilityOnce committed to a shift, we need you to complete the full shift reliably Speak to the recruitment team to hear about our shift patterns and find what fits your lifestyle.What We OfferCareer Development: Routes Academy programme helping you achieve your goalsOngoing training and progression opportunities Support: Dedicated on-call team available 24/7Wellbeing and mental health supportWe don't use agency staff - you'll work alongside employed Routes care workers only Rewards: £14.12 per hour (includes holiday pay)30 pence per mile for travel between clientsStaff referral scheme with generous incentives (up to £250 per referral) What You NeedEssential: The right to work in the UK without needing employer supportA full valid UK driving licence and access to a car for workReliable, compassionate, and committed to delivering excellent care Desirable: At least 3 months paid care experience in the UK (Don't have paid experience? Speak to the recruiters about becoming one of our care cadets) Ready to Make a Difference?If you're passionate about supporting people in their own homes and want the flexibility to build a schedule that works for you, we'd love to hear from you.Apply today and speak to our friendly recruitment team about the hours and areas available.Routes Healthcare is committed to making lives better through exceptional homecare services.

We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’... We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’ll join our Sales team, supporting new and existing customers with sales and retention enquiries, recommending the right products and services, and delivering a personalised, target-driven customer experience.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this role.  Customer Service Advisor role:  The roles offered are within the Sales team, which combines the Mobile and Broadband departments. Advisors will sell a wide range of products and services to new and existing customers, including mobiles, SIM-only plans, tablets, laptops, smart watches, home broadband, TV, 4G Wi-Fi and insurance. The role involves having personalised conversations to understand customer needs, recommend suitable products, and retain customers considering cancellation. Advisors will work towards monthly revenue, conversion and service targets while delivering an excellent customer experience through both new sales and retention enquiries.Customer Service Advisor pay:  £25,087 with a pay rise after 6 months in the business

An IT support company is eager for an enthusiastic individual to join their friendly team, the chose... An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systemsLog incidents accurately and escalate where necessaryDeliver a positive and professional customer experience CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT s... As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment.KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systemsProvide basic IT support and guidance for common technical issuesLog incidents accurately and escalate where necessarySupport users with account access, passwords, and basic software issuesDeliver a positive and professional customer experience CANDIDATE REQUIREMENTS Strong communication and customer service skillsInterest in starting a career in IT supportOrganised and able to follow processesWillingness to learn technical skills