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Date Posted
Gateshead , North East
permanent, full-time
£26,000 per annum

An IT support company is eager for an enthusiastic individual to join their friendly team, the chose... An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systemsLog incidents accurately and escalate where necessaryDeliver a positive and professional customer experience CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

created 1 week ago
Gateshead , North East
permanent, full-time
£25,700 per annum

As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT s... As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment.KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systemsProvide basic IT support and guidance for common technical issuesLog incidents accurately and escalate where necessarySupport users with account access, passwords, and basic software issuesDeliver a positive and professional customer experience CANDIDATE REQUIREMENTS Strong communication and customer service skillsInterest in starting a career in IT supportOrganised and able to follow processesWillingness to learn technical skills

created 3 weeks ago
Newcastle upon Tyne , North East
permanent, full-time
£30,000 - £42,500 per annum

Job Title - Field Service EngineerLocation - Covering Newcastle (NE Postcodes)Salary: £30,000 - £37,... Job Title - Field Service EngineerLocation - Covering Newcastle (NE Postcodes)Salary: £30,000 - £37,000 (40 Hours) or £36,000 - £42,500 (45 Hours)Shift: Monday to Friday - 40 Hour or 45 Hour Week availableJob Role:I'm working with a market-leading materials handling business that's looking to add an experienced Field Service Engineer to its growing team. This role involves servicing, maintaining and repairing forklift trucks and a range of MHE across customer sites within your local area.As a Field Service Engineer, you'll be responsible for fault finding, diagnostics, planned maintenance and breakdown repairs, with the autonomy to organise your own workload and diary. You'll be fully supported by a strong technical back-office team and benefit from ongoing manufacturer training and development, ensuring you stay up to date with the latest equipment and technologies.Sector - Field Service MaintenanceNon-Negotiable Requirements of Field Service Engineer: Must have hands on Servicing or Maintenance Experience Requirements of Field Service Engineer: Maintenance experience of Forklift Trucks or Mobile Plant Machinery or HGV's or industrial Vehicles.Have hands-on experience in the following disciplines: Electrical, Mechanical and Hydraulics.Recognised Engineering Qualification.Full UK Driving License Desirable Requirements of Field Service Engineer: Previously have worked as a Field Service Engineer.Minimum Level 3 Qualification in Engineering. The Field Service Engineer will benefit from: Full Training and Induction SchemeCompany van & fuel card.Regular overtime available with Door to Door pay.Company Pension SchemeTools provided If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert.For further details contact Matthew Lye at Pioneer SelectionAs a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.

created 2 weeks ago
Newcastle upon Tyne , North East
permanent, full-time
£26,000 per annum

Working within our client’s award-winning contact centre in the North East area of England. Their Te... Working within our client’s award-winning contact centre in the North East area of England. Their Technical Support Experts help customers get the best out of their products and take pride in giving the best quality advice. They are the frontline support for businesses and accountants who use their products in their everyday business lives, and experts for our customersrequiring advice or facing any technical problems. No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.KEY DUTIES You'll speak to their customers every day on an inbound call line, as they contact the company for technical and complex problems that need troubleshooting and resolving.It will be up to you to get to know their business, build rapport and help them get back on track with their product.You'll be a product expert, able to spot fixes and recommend additional products that could save them time and effort.You may speak to customers on occasion via web chat and email - so strong communication skills are key! CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated

created 2 weeks ago
Newcastle upon Tyne , North East
permanent, full-time
£26,000 per annum

This entry-level Cyber Security role is designed for individuals looking to start a career in digita... This entry-level Cyber Security role is designed for individuals looking to start a career in digital security. You will support day-to-day cyber security activities while learning how organisations protect systems, data, and users from cyber threats.KEY DUTIES Act as first-line support for IT-related queriesAssist users with basic troubleshooting of hardware and softwareUpdate and manage support ticketsCommunicate clearly with customers and internal teamsLearn IT support tools and best practices CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careersConfident communication skillsBasic IT knowledge or personal use of technologyReliable, punctual, and eager to learnNo previous IT experience required ELIGIBILITY Have the right to live and work in the UK.

created 3 weeks ago
Newcastle upon Tyne , North East
permanent, full-time
£53,000 - £56,000 per annum

Job Title – Multi Skilled Maintenance EngineerLocation – Newcastle Upon TyneSalary: £53,000 –... Job Title – Multi Skilled Maintenance EngineerLocation – Newcastle Upon TyneSalary: £53,000 – £56,000 + Regular Pay Reviews Shift: Rotating Days/Nights (Details on Application) Job Role The Multi Skilled Maintenance Engineer will join a market-leading FMCG manufacturer, working within a highly skilled engineering team at a large, fully automated production site in Newcastle Upon Tyne. This Multi Skilled Maintenance Engineer role offers exceptional training, clear progression routes, and the opportunity to work on state-of-the-art manufacturing and packaging machinery within a rapidly growing blue-chip business. The Multi Skilled Maintenance Engineer will be responsible for both electrical and mechanical fault finding, preventative maintenance, and continuous improvement projects, with ongoing OEM specialist training provided. If you are a driven Multi Skilled Maintenance Engineer looking to earn £53,000–£56,000 while securing long-term stability, technical development, and genuine career progression within the FMCG sector, this opportunity delivers on all fronts. Sector – FMCG / Industrial Manufacturing Non-Negotiable Requirements of Multi Skilled Maintenance Engineer Must be a Multi-Skilled Maintenance Engineer with an Electrical Bias Must be Apprentice Trained Must hold a minimum Level 3 Engineering Qualification Must have experience within a Manufacturing Environment Essential Requirements of Multi Skilled Maintenance Engineer Strong electrical and mechanical fault-finding abilities Experience working with automated production machinery Ability to read and interpret engineering drawings Desirable Requirements of Multi Skilled Maintenance Engineer FMCG manufacturing experience PLC fault-finding experience Experience working on high-speed production lines The Multi Skilled Maintenance Engineer Will Benefit From Salary between £53,000 – £56,000 with regular pay reviews Working for a dominant, blue-chip FMCG manufacturer with an outstanding industry reputation Specialist OEM training and structured development plans Long-term job security within a growing and heavily invested site If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert.For further details contact Adem Halil at Pioneer Selection on 07458162400 

created 2 weeks ago
Newcastle upon Tyne , North East
permanent, full-time
£45,000 - £55,000 per annum

Site Manager Newcastle (North East) Permanent - Full Time | 45 Hours per Week £45,000 - 55,000 per a... Site Manager Newcastle (North East) Permanent - Full Time | 45 Hours per Week £45,000 - 55,000 per annum plus package An exciting opportunity has arisen to join a leading specialist contractor delivering structural repair and strengthening solutions across the UK. Based in Newcastle, this role will support the successful delivery of infrastructure projects across the North East, working on a diverse range of civil engineering schemes.You will play a key role in ensuring projects are delivered safely, efficiently, and to the highest quality standards. This position involves overseeing site activities, maintaining compliance with health, safety, environmental, and quality requirements, and working closely with project teams, clients, and external stakeholders to ensure successful outcomes.About the role - Support the successful delivery of infrastructure and civil engineering projects - Ensure all health, safety, environmental, and quality standards are maintained - Coordinate site activities and manage programme delivery - Prepare and implement Work Package Plans, Task Briefing Sheets, and safe systems of work - Build and maintain strong working relationships with clients and stakeholders - Ensure works are delivered safely, efficiently, and in line with project requirementsAbout you - Background in Civil Engineering - Experience delivering infrastructure or civil engineering projects - Strong organisational and leadership skills - Ability to produce Work Package Plans and safe systems of work - Good understanding of safety, quality, and environmental standards - SMSTS certification - Degree (or equivalent) in a Civil Engineering related discipline preferredYou'll be part of a multidisciplinary engineering group delivering innovative solutions across sectors including rail, highways, airports, marine, energy, water, and environmental infrastructure. The organisation brings together specialist expertise across multiple business units to provide clients with exceptional technical capability. Competitive package is offered, including: - Competitive salary - Company car allowance - Generous annual leave plus an additional day off on your birthday - Option to purchase additional annual leave - Private medical care - Pension and life assurance - Cycle to Work scheme - Discounts and rewards for shopping and restaurants - Training and development opportunities - Family-friendly policies including enhanced maternity benefits - Employee Assistance Programme - Mental health, physical wellbeing, and financial support services - 24/7 virtual GP access If this is of interest please apply with your most up to date CV and one of the team will be in touch 

created 3 days ago
Wallsend , North East
contract, full-time
£14.12 per hour

Female Care Assistant - Driver with Own Vehicle Pay Rate: £14.12 per hour (including holiday pay) +... Female Care Assistant - Driver with Own Vehicle Pay Rate: £14.12 per hour (including holiday pay) + 30 pence per mileLocation: Wallsend or ShiremoorIMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer sponsorship.About UsRoutes Healthcare is a leading homecare provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes) and out in the community, taking the time to listen to our clients and making sure their needs are met with care and consideration.About the RoleThis is a homecare position - you'll be travelling to clients' homes throughout the day to provide person-centered care and support. The hours available are 7am - 3pm or 3pm - 10pmWhat You'll Be Doing: Visiting vulnerable and palliative clients in their own homesProviding personal care with dignity and respectSupporting with medication managementAssisting with meal preparation and nutritionWorking solo or as part of a 2-person team depending on client needsSupporting clients with a variety of different care requirementsTravelling between client visits throughout your shift We provide homecare across Wallsend and Shiremoor areas of Newcastle.What Makes This Different:We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.Shift Patterns & HoursFlexibility to suit your life: Full-time and part-time hours availableMonthly payRange of shifts available Monday to Sunday (weekend availability required)Shifts allocated based on business needs and your availabilityOnce committed to a shift, we need you to complete the full shift reliably Speak to the recruitment team to hear about our shift patterns and find what fits your lifestyle.What We OfferCareer Development: Routes Academy programme helping you achieve your goalsOngoing training and progression opportunities Support: Dedicated on-call team available 24/7Wellbeing and mental health supportWe don't use agency staff - you'll work alongside employed Routes care workers only Rewards: £14.12 per hour (includes holiday pay)30 pence per mile for travel between clientsStaff referral scheme with generous incentives (up to £250 per referral) What You NeedEssential: The right to work in the UK without needing employer supportA full valid UK driving licence and access to a car for workReliable, compassionate, and committed to delivering excellent care Desirable: At least 3 months paid care experience in the UK (Don't have paid experience? Speak to the recruiters about becoming one of our care cadets) Ready to Make a Difference?If you're passionate about supporting people in their own homes and want the flexibility to build a schedule that works for you, we'd love to hear from you.Apply today and speak to our friendly recruitment team about the hours and areas available.Routes Healthcare is committed to making lives better through exceptional homecare services.

created 2 weeks ago
Jarrow , North East
permanent, full-time
£26,000 per annum

The Digital & IT Support Assistant will help support an Digital Contact Centre with their custom... The Digital & IT Support Assistant will help support an Digital Contact Centre with their customers and internal teams with digital queries, data tasks, and basic IT support. This role suits individuals who want to enter a customer-focused digital environment. Training will be provided for all dutiesKEY DUTIES Provide digital support to customers via phone, email, live chat or internal ticketing systemsUse spreadsheets and data analysis tools to interpret customer information, generate reports, and support decision-makingAssist in troubleshooting basic IT, device, or connectivity issues for customers or colleaguesSupport digital content tasks such as reviewing online materials, updating customer information, or assisting with social media activity as requiredHelp deliver or support digital projects, including reviewing digital assets and contributing to simple digital tasksMaintain accurate records of customer interactions and resolutionsEscalate technical or sensitive issues appropriately CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsClear, customer‑friendly communication skillsAbility to work effectively in a fast-paced, customer-focused environment

created 3 days ago
Newcastle upon Tyne , North East
contract, full-time
£13.69 - £15.17 per hour

Female Complex Care Assistant Location: Newcastle Pay Rate: £13.69-£15.17 per hour (including holida... Female Complex Care Assistant Location: Newcastle Pay Rate: £13.69-£15.17 per hour (including holiday pay) IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, to meet the specific care needs of our clients.About UsRoutes Healthcare is a leading complex care provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.About the RoleThis is a complex care position - you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.What You'll Be Doing:Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needsManaging complex medication regimens and clinical observationsProviding personal care with dignity and respect for clients with physical disabilitiesSupporting clients with PEG feeding and nutritional managementMonitoring and responding to changes in client conditionWorking closely with healthcare professionals and families Your Role: Providing 1-2-1 care in the client's own homeWorking solo or as part of a 2-person team on double-up care packagesFollowing detailed care plans created by our clinical teamMaintaining accurate care records and clinical documentationCommunicating effectively with clients, families, and the wider care team  What Makes Complex Care Different:Unlike standard homecare, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with: Long-term ventilation and tracheostomy careNeurological conditions requiring specialist positioning and careLife-limiting conditions requiring palliative and end-of-life careComplex physical disabilities requiring moving and handling expertise All focused on supporting each individual's lifestyle and wellbeing while managing their clinical needs safely and effectively.We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.Shift Patterns & HoursComplex care packages typically include: Consistent shift patterns with the same client(s)Range of shifts available Monday to Sunday (weekend availability required)Day shifts or night shifts availableShifts typically 8-12 hours depending on packageShifts allocated based on business needs and your availabilityOnce committed to a shift, we need you to complete the full shift reliably Speak to the recruitment team to hear about our current packages and shift patterns.What We OfferCareer Development: Routes Academy programme with specialist complex care trainingClinical skills training including tracheostomy, ventilation, PEG feedingOngoing training and progression opportunities into senior complex care roles Support: Dedicated clinical on-call team available 24/7Regular clinical supervision and competency assessmentsWellbeing and mental health supportWe don't use agency staff - you'll work alongside employed Routes care workers only Rewards: £13.69-£15.17 per hour (includes holiday pay)Staff referral scheme with generous incentives (up to £250 per referral)Enhanced rates for specialist skills and night shifts What You NeedEssential: The right to work in the UK without needing employer supportAt least 6 months paid care experience in the UK, ideally with complex care experienceReliable, compassionate, and committed to delivering excellent clinical careWillingness to complete specialist training in complex care skills Desirable: Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skillsNVQ Level 2 or 3 in Health and Social Care (We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)Ready to Make a Difference?If you're passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we'd love to hear from you.Apply today and speak to our friendly recruitment team about the complex care packages and training available.Routes Healthcare is committed to making lives better through exceptional complex care services.

created 1 week ago
Washington , North East
contract, full-time
£14.12 per hour

Female Care Assistant - Driver with Own Vehicle Pay Rate: £14.12 per hour (including holiday pay) +... Female Care Assistant - Driver with Own Vehicle Pay Rate: £14.12 per hour (including holiday pay) + 30 pence per mileLocation:  Washington (NE38)IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer sponsorship.About UsRoutes Healthcare is a leading homecare provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes) and out in the community, taking the time to listen to our clients and making sure their needs are met with care and consideration.About the RoleThis is a homecare position - you'll be travelling to clients' homes throughout the day to provide person-centered care and support. The hours are 7am - 8pm with a lunch break.What You'll Be Doing: Visiting vulnerable and palliative clients in their own homesProviding personal care with dignity and respectSupporting with medication managementAssisting with meal preparation and nutritionWorking solo or as part of a 2-person team depending on client needsSupporting clients with a variety of different care requirementsTravelling between client visits throughout your shift We provide homecare across Sunderland including WashingtonWhat Makes This Different:We support people who need clinically-led enhanced homecare and end-of-life care. All focused on supporting each individual's lifestyle and wellbeing.We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.Shift Patterns & HoursFlexibility to suit your life: Full-time and part-time hours availableMonthly payRange of shifts available Monday to Sunday (weekend availability required)Shifts allocated based on business needs and your availabilityOnce committed to a shift, we need you to complete the full shift reliably Speak to the recruitment team to hear about our shift patterns and find what fits your lifestyle.What We OfferCareer Development: Routes Academy programme helping you achieve your goalsOngoing training and progression opportunities Support: Dedicated on-call team available 24/7Wellbeing and mental health supportWe don't use agency staff - you'll work alongside employed Routes care workers only Rewards: £14.12 per hour (includes holiday pay)30 pence per mile for travel between clientsStaff referral scheme with generous incentives (up to £250 per referral) What You NeedEssential: The right to work in the UK without needing employer supportA full valid UK driving licence and access to a car for workReliable, compassionate, and committed to delivering excellent care Desirable: At least 3 months paid care experience in the UK (Don't have paid experience? Speak to the recruiters about becoming one of our care cadets) Ready to Make a Difference?If you're passionate about supporting people in their own homes and want the flexibility to build a schedule that works for you, we'd love to hear from you.Apply today and speak to our friendly recruitment team about the hours and areas available.Routes Healthcare is committed to making lives better through exceptional homecare services.

created 2 weeks ago
Newcastle upon Tyne , North East
permanent, full-time
£25,087 per annum

We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’... We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’ll join our Sales team, supporting new and existing customers with sales and retention enquiries, recommending the right products and services, and delivering a personalised, target-driven customer experience.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this role.  Customer Service Advisor role:  The roles offered are within the Sales team, which combines the Mobile and Broadband departments. Advisors will sell a wide range of products and services to new and existing customers, including mobiles, SIM-only plans, tablets, laptops, smart watches, home broadband, TV, 4G Wi-Fi and insurance. The role involves having personalised conversations to understand customer needs, recommend suitable products, and retain customers considering cancellation. Advisors will work towards monthly revenue, conversion and service targets while delivering an excellent customer experience through both new sales and retention enquiries.Customer Service Advisor pay:  £25,087 with a pay rise after 6 months in the business

created 1 week ago
Newcastle upon Tyne , North East
permanent, full-time
£12.21 - £12.40 per hour

We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House, and Cleaning & Overnight Support. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service Advisor benefits:  Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service, including serving food and drinks, taking orders, handling payments, and maintaining a clean, welcoming environment.Back of House roles support food preparation and kitchen operations under the direction of the Chef. Team members must work efficiently, communicate well, and maintain high hygiene standards. Previous experience is beneficial but not essential. Must be comfortable handling all food types, including meats.Cleaning & Overnight Support roles involve lone working to clean and prepare the premises for service, before transitioning to Front of House duties.All roles require reliability, good timekeeping, strong teamwork, and the ability to thrive in a fast-paced environment.Customer Service pay: £12.21 - £12.40 per hour. Additional £1.20 p/h between the hours of 12am-6am

created 5 days ago
Newcastle upon Tyne , North East
permanent, full-time
£12.21 - £12.40 per hour

We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House, and Cleaning & Overnight Support. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service Advisor benefits:  Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service, including serving food and drinks, taking orders, handling payments, and maintaining a clean, welcoming environment.Back of House roles support food preparation and kitchen operations under the direction of the Chef. Team members must work efficiently, communicate well, and maintain high hygiene standards. Previous experience is beneficial but not essential. Must be comfortable handling all food types, including meats.Cleaning & Overnight Support roles involve lone working to clean and prepare the premises for service, before transitioning to Front of House duties.All roles require reliability, good timekeeping, strong teamwork, and the ability to thrive in a fast-paced environment.Customer Service pay: £12.21 - £12.40 per hour. Additional £1.20 p/h between the hours of 12am-6am

created 2 weeks ago
Sunderland , North East
permanent, full-time
£26,000 per annum

This entry-level Cyber Security role is designed for individuals looking to start a career in digita... This entry-level Cyber Security role is designed for individuals looking to start a career in digital security. You will support day-to-day cyber security activities while learning how organisations protect systems, data, and users from cyber threats.KEY DUTIES Act as first-line support for IT-related queriesAssist users with basic troubleshooting of hardware and softwareUpdate and manage support ticketsCommunicate clearly with customers and internal teamsLearn IT support tools and best practices CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careersConfident communication skillsBasic IT knowledge or personal use of technologyReliable, punctual, and eager to learnNo previous IT experience required ELIGIBILITY Have the right to live and work in the UK.

created 1 week ago