Agency Repairs Officer in Northamptonshire, Northamptonshire

Job Title: Agency Repairs Officer
Specialism: Construction
Location: Northamptonshire, UK
Salary: £39.50 per hour

Agency Repairs Officer within Construction in Northamptonshire, earning £39.50 per hour. This exciting ongoing locum opportunity offers both part-time and full-time flexibility, providing the chance to play a key role in coordinating and monitoring repairs across North Northamptonshire Council's housing stock. Working closely with tenants, contractors, and internal teams, you will help ensure repair works are delivered efficiently, safely, and to the highest possible standard.

Perks and benefits:

• Part Time / Full Time: Enjoy the flexibility to choose a working pattern that suits your lifestyle and commitments.

• Hourly Pay: Earn a competitive rate of £39.50 per hour, rewarding your expertise and dedication.

• Networking Opportunities: Build valuable relationships with contractors, suppliers, housing professionals, and council departments.

• Skills Development: Enhance your knowledge and experience through training, service improvement projects, and professional development opportunities.

• Work-Life Balance: Benefit from the flexibility that locum work provides, helping you balance your professional and personal commitments.

• Varied Workload: Experience a diverse range of responsibilities across housing repairs and property maintenance services.

• Meaningful Impact: Play a vital role in ensuring residents live in safe, well-maintained homes.

What you will do:

• Receive, assess, and manage responsive repair requests, ensuring issues are addressed within agreed timescales.

• Raise work orders and allocate repairs to the most appropriate contractors or operational teams.

• Monitor contractor performance, ensuring works are completed safely, efficiently, and to a high standard.

• Conduct property inspections to assess repair requirements and verify completed work.

• Deliver excellent customer service by managing tenant expectations and responding effectively to enquiries and concerns.

• Ensure compliance with housing standards, health and safety regulations, and relevant legislation.

• Maintain accurate and up-to-date records using the council's systems and procedures.

• Liaise with tenants, contractors, suppliers, and internal stakeholders to ensure effective communication and service delivery.

• Support service improvement initiatives designed to enhance repair performance and customer satisfaction.

• Contribute to achieving value for money through effective monitoring and management of repair works.

Person Specification:

• GCSE-level education or equivalent qualification.

• Relevant experience within housing, construction, property maintenance, or property management.

• Experience working within social housing, repairs services, or contractor management environments.

• Full UK driving licence is essential.

• Strong understanding of health and safety legislation and housing maintenance standards.

• Excellent communication and customer service skills.

• Ability to effectively manage competing priorities and workloads.

• Strong organisational, problem-solving, and decision-making abilities.

• Experience liaising with contractors and monitoring service performance.

Why Northamptonshire

Northamptonshire offers the perfect mix of beautiful countryside, thriving market towns, and excellent transport connections. With its rich heritage, welcoming communities, and access to both rural and urban amenities, the county provides an outstanding quality of life. Whether you're exploring scenic landscapes, enjoying local attractions, or becoming part of a vibrant professional community, Northamptonshire is a fantastic place to live and work.

Working with Sanctuary Personnel:

Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Apply now

Take the next step in your construction and housing career and join North Northamptonshire Council as an Agency Repairs Officer with Sanctuary Personnel.