Credit Controller in Ashtead, Surrey

Job Title: Credit Controller
Specialism: Non-Clinical
Location: Ashtead, Surrey, UK
Salary: £20.00 per hour
Type: Part Time / Full Time (Ongoing)

Credit Controller within Non-Clinical in Ashtead, Surrey, UK, earning £20.00 per hour. This ongoing opportunity offers both part-time and full-time options, providing flexibility to suit your lifestyle. Ramsay Health Care UK is seeking an experienced and motivated Credit Controller to join its dynamic Finance team.

This is an excellent opportunity to manage an allocated portfolio of customer accounts, ensuring the efficient and accurate collection of outstanding debts while maintaining positive relationships with patients, insurers, corporate clients, and other stakeholders. You will play a vital role in supporting cash flow and contributing to the success of the wider Finance function.

Perks and benefits

• Part Time / Full Time: Choose a working pattern that suits your lifestyle and personal commitments.
• Hourly Pay: Earn a competitive rate of £20.00 per hour, ensuring you're rewarded for every hour worked.
• Work-Life Balance: Benefit from a supportive working environment that values wellbeing and flexibility.
• Professional Development: Access ongoing training and development opportunities to support your career progression.
• Collaborative Team Environment: Work alongside experienced finance professionals in a supportive and motivated team.
• Career Growth: Gain valuable experience within a leading healthcare organisation, enhancing your long-term career prospects.

What you will do

• Manage an allocated ledger of customer accounts, ensuring outstanding balances are collected within agreed payment terms.
• Contact customers via telephone, email, and written correspondence regarding overdue invoices and outstanding balances.
• Monitor aged debt reports and proactively identify accounts requiring follow-up action.
• Investigate and resolve account queries, payment discrepancies, and invoice disputes promptly and professionally.
• Collaborate with Finance, Billing, Patient Accounts, and operational teams to resolve issues efficiently.
• Liaise with private medical insurers, corporate clients, and third-party payers to facilitate timely payments.
• Accurately allocate and reconcile customer payments against outstanding invoices.
• Maintain accurate and up-to-date records of collection activity and customer communications.
• Escalate complex or high-value debt matters in line with internal procedures.
• Support aged debt reviews and provide regular updates on collection performance.
• Assist with account reconciliations and month-end reporting processes.
• Identify recurring billing or payment issues and contribute to process improvement initiatives.
• Ensure compliance with company policies, procedures, and relevant regulatory requirements.
• Deliver a professional, customer-focused approach while handling sensitive financial information.

Requirements

• Previous experience working in a Credit Control, Accounts Receivable, or Finance role.
• Strong communication and negotiation skills with the ability to build positive customer relationships.
• Experience managing customer accounts and collecting outstanding debts.
• Excellent organisational skills and attention to detail.
• Ability to investigate and resolve account queries effectively.
• Good understanding of financial systems and Microsoft Office applications, particularly Excel.
• Ability to manage workload independently and meet deadlines.
• Professional and confidential approach when handling sensitive financial information.

Why Ashtead

Ashtead offers the perfect balance of countryside charm and modern convenience. Situated in the heart of Surrey, it boasts beautiful green spaces, excellent local amenities, and outstanding transport links to London and surrounding areas. With its welcoming community, high quality of life, and attractive surroundings, Ashtead is a fantastic place to build your career while enjoying an excellent work-life balance.

Working with Sanctuary Personnel

Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Apply now to join the Finance Team in Ashtead and take the next step in your career with Sanctuary Personnel.