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Field Service EngineerSalary description: £26395.20 paHours: Monday to Friday 08:00 - 16:30 40 Hours... Field Service EngineerSalary description: £26395.20 paHours: Monday to Friday 08:00 - 16:30 40 Hours per weekPermanent, Full timeRole overviewWe are currently looking for an enthusiastic caring person to become our next Field Service Engineer. Come join the team help us by supporting our service centre and the needs of our patients out in community. Our Ipswich Approved Repair Service supports our NHS Wheelchair service in the distribution and maintenance of chairs across the whole of Suffolk, we are a dedicated team and take pride in our achievements to the support the needs of others.Ross Care, part of the Medux work in partnership with the NHS to supply the necessary equipment and aids that help supporting schools care homes hospital’s & Patient’s within their homes on a daily basis.Job purpose:As a company help us to achieve the agreed contractual standard of service required.  By completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge & support your development. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs all in the knowledge you helped in the needs of others. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. A job done first time basis means no impact on our Patients. We have structured parts storage set to help support first time fix and both our team and service are proud of its achievements.  The Role: Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork/Scanners relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. About you:We are looking for a candidate with the following qualifications. Full UK driving licence.Successful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systems.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime necessitated by emergency response requirements.Responsibility of out of hour’s duties. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.What can we offer you? An annual salary of 26395.20 paMonday to Friday 08:00 - 16:3020 days holiday (plus bank holidays) plus optional 5 unpaid daysLife AssuranceCompany Pension Scheme Ross Care are an inclusive and caring employer who understand that not everyone’s job needs are the same. Therefore, we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you may have, and these can then be discussed in more detail if you are successful in your application.This role is working in a regulated activity and may be subject to a DBS disclosure.No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.  INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Operational Support EngineerSuffolk, IP3Salary: £26,395.20 paHours: Monday to Friday 08:00 - 16:30 -... Operational Support EngineerSuffolk, IP3Salary: £26,395.20 paHours: Monday to Friday 08:00 - 16:30 - 40 Hours Per weekPermanent, Full timeRole overviewWe are currently looking for an enthusiastic caring person to become our next Service Support Engineer. Come join the team help us by supporting our service centre and the needs of our patients out in community. Our Ipswich Approved Repair Service supports our NHS Wheelchair service in the distribution and maintenance of chairs across the whole of Suffolk, we are a dedicated team and take pride in our achievements to the support the needs of others.Ross Care, part of the Medux work in partnership with the NHS to supply the necessary equipment and aids that help supporting schools care homes hospital’s & Patient’s within their homes on a daily basis.Job purpose:As a company help us to achieve the agreed contractual standard of service required.  By completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge & support your development. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs all in the knowledge you helped in the needs of others. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. A job done first time basis means no impact on our Patients. We have structured parts storage set to help support first time fix and both our team and service are proud of its achievements.  The Role: Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paper work/Scanners relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and the van check sheet are done each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. About you:We are looking for a candidate with the following qualifications. Full UK driving licence.Successful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systems.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime necessitated by emergency response requirements.Responsibility of out of hour’s duties. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.What can we offer you? An annual salary of £26,395.20 paMonday to Friday 08:00 - 16:3020 days holiday (plus bank holidays) plus optional 5 unpaid daysLife AssuranceCompany Pension Scheme Ross Care are an inclusive and caring employer who understand that not everyone’s job needs are the same. Therefore, we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you may have, and these can then be discussed in more detail if you are successful in your application.This role is working in a regulated activity and may be subject to a DBS disclosure.No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.   INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Our Clients; award winning removals and storage providers worldwide, are currently looking to appoin... Our Clients; award winning removals and storage providers worldwide, are currently looking to appoint an experienced Removals Sales Consultant to join their team in Suffolk.Reporting to the Director of Sales and working with colleagues, external suppliers and subcontractors, as Removals Sales Consultant, you will be engaging directly with customers, guiding them through the purchasing process, addressing enquiries, and ensuring a seamless customer experience. You will also be required to leverage sales expertise to meet and exceed sales targets, build strong customer relationships, and contribute to the company's overall growth.Removals Sales Consultant duties include: Respond to inbound enquiries (via phone, email, or chat) from potential customers, providing personalised support and product recommendationsIdentify customer needs, match them with suitable products or servicesFollow up all quotations to effectively close salesBuild rapport and trust with customers to ensure a positive buying experienceMeet or exceed individual and team sales targets and key performance indicators (KPIs)Maintain an up-to-date understanding of product features, pricing, and promotions to provide accurate information to customers Navigate CRM systems and sales tools to track customer interactions, sales progress, and follow-upsProvide feedback to the marketing and product teams regarding customer preferences, pain points, and potential improvements.Attend monthly sales meetings to report personal salesHandle customer concerns with professionalism and resolve issues to ensure satisfaction We are keen to speak with self-motivated people who have at least 3 years sales and customer service experience within the Removals/Relocation industry, with domestic, European and international knowledge being a distinct advantage.  Candidates must be able to work independently and within a team, have excellent customer service skills as well as strong administration and organisational skills. In return, the successful Removals Sales Consultant will be offered up to £40,000 in line with skills and experience, plus commission. Contact us today.   careers@redrecruit.com  0203 906 6020 If you would like to know more about this Removals Sales Consultant opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.    As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist.  *T&C's apply. Please contact the office for more information.  Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence.    We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies. 

We're looking for enthusiastic and experienced van/ 3.5T Drivers to join our clients busy and growin... We're looking for enthusiastic and experienced van/ 3.5T Drivers to join our clients busy and growing international removals team in Suffolk.Having a full UK driving licence and physical strength is vital for this role.As Removals 3.5T Driver, you will be responsible for driving, moving and handling customers household/ personal possessions.Removals 3.5T Driver duties include: Initially shadowing current Drivers to secure knowledge of the role, routes and build confidence.Interacting and communicating effectively with customers and colleagues in the movement of goods across UK and Europe.Providing assistance in the moving and handling of customer goods, including driving to and from location (long and short distances) across the UK and Europe.Packing and wrapping customer goods before manually and physically lifting (aided and unaided) onto vehicles or into location.Completing the necessary on the job paperwork to a high standard.Undertaking daily vehicle and safety checks, routine maintenance (e.g. oil and water checks) and report any defects.Follow H&S Guidelines and carrying out Banks-person duties.Undertake the regular training required. We're keen to speak to reliable drivers who hold the necessary HGV 2 / Category C licence as well as the customer care, packing/unpacking, loading/unloading and problem solving skills this position demands.  Previous warehouse / forklift experience would also be an advantage.In return, the successful Removals 3.5T Driver will be offered up to £34,000 in line with skills and experience.Contact us today.   careers@redrecruit.com0203 906 6020 If you would like to know more about this Removals 3.5T Driver opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.    As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist.  *T&C's apply. Please contact the office for more information.  Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence.    We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies. 

We're looking for a confident and motivated HGV 2 Driver to join our clients busy and growing intern... We're looking for a confident and motivated HGV 2 Driver to join our clients busy and growing international removals team in Suffolk.This is a great opportunity for someone with removals or relocation experience.As Removals HGV 2 Driver, a typical day will include taking responsibility for the company's vehicle, ensuring the load is safely and efficiently transported from collection to delivery.  Undertake packing, loading and unloading as and when required.  Having  physical strength is vital for this role.Removals HGV 2 duties include: Operating a commercial vehicle in a safe and reliable manner.Taking responsibility for the vehicle and its load at all times.Undertaking daily vehicle and safety checks, routine maintenance (e.g. oil and water checks) and report any defects.Carrying out work safely and in accordance with the Safe Systems at Work Procedures, methods, statements or other instructions.Ensuring that all vehicles loads comply with the requirements of Road Traffic Legislation and the defined operating limits of the vehicle.Undertaking the regular training required as part of the Driver Continuing Professional Competence (CPC qualification).Maintaining the vehicle; checking that all vehicle damage is reported and rectified so that it remains safe and clean for use.Completing all vehicle paperwork as required.Completing and return paperwork as required when making deliveries to the end users.Contributing to your own development and that of others.Ensuring compliance of oneself with the Health and Safety at Work etc. Act 1974.Ensuring compliance of oneself and subordinates with defined Quality System Policy and Procedures pertinent to ISO9002. Submitting recommended actions to the Operations Controller in the areas of loading and unloading the vehicle.We're keen to speak to reliable removals drivers who hold the necessary HGV 2 / Category C licence as well as the customer care, packing/unpacking, loading/unloading and problem solving skills this position demands.In return, the successful Removals HGV 2 Driver will be offered up to £42,000 in line with skills and experience.Contact us today.   careers@redrecruit.com0203 906 6020 If you would like to know more about this Removals HGV 2 Driver opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.    As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist.  *T&C's apply. Please contact the office for more information.  Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence.    We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies. 

Our client, a leading freight company specialising in European logistics and road freight solutions... Our client, a leading freight company specialising in European logistics and road freight solutions is currently looking for a European Freight Forwarder to join their team based in Suffolk.As the European Freight Forwarder, you will be involved in daily operations within markets and dealing with Import and Export services between the UK and Europe. You will be planning, organising, directing, and help run day-to-day operations to exceed customers' expectations. You will also be responsible for negotiating rates with customer as well as transportation costs of suppliers.We are keen to speak with candidates who have 3-5 years' experience within the European Road Freight Forwarding sector, familiarity of the industry and technical expertise and knowledge / understanding of rates, customers, and suppliers within the European road freight sector.European Freight Forwarder responsibilities:  Maintain and improve working relationships with both customers and suppliersMonitoring transport rates, markets, and looking after the job from start to finishSub-contracting haulage requirements, managing transportation bookings, and quotationsIncrease productivity, whilst minimising unnecessary costs and maintaining current quality standards Experience of the European Freight Forwarder: Computer literacyAble to work as part of a team as well as under own initiativeAdditional - European language would be advantageous, however is not essential Contact us today.careers@redrecruit.com01376 503567If this European Freight Forwarder is something you would like to know more about or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. * T&C's apply. Please contact the office for more information. Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore please either submit your CV to us directly or call us in complete confidence. We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.

Freight Forwarding Assistant  Manager Location:  South-East Suffolk (exact branch disclosed at int... Freight Forwarding Assistant  Manager Location:  South-East Suffolk (exact branch disclosed at interview) Salary:  Circa £38,000 DOE An opportunity for an experienced Freight Forwarding Supervisor to step into an Assistant Branch Manager role within a close-knit, high-performing team. This position covers South-East Suffolk and will suit someone who enjoys a hands-on remit with clear scope to take the lead during holiday cover and peak periods. What you'll be doing: Support the Branch Manager with day-to-day operations across import, export, customer care and administration.Prepare accurate quotes and nurture client relationships, including occasional on-site and video meetings.Oversee CDS declarations and ensure compliant, timely file handling across modes.Produce reports and KPIs; contribute to the smooth running of the branch.Step up to cover duties during absences; step down seamlessly when the manager returns.Coach and coordinate a small team, helping to prioritise workload and maintain standards. Essential experience: Hands-on import and export operations.Quoting and rate procurement.Proficiency with CDS customs declarations.Proven ability to lead or supervise a small team.Financial reporting exposure (e.g., job costing, margin tracking, KPIs). It would help if you also have: Confidence engaging with customers in person and online.Strong attention to detail and a calm, organised approach. How to apply: Please send your CV and a brief note on your relevant experience. Shortlisted candidates will be contacted for a confidential discussion.* If you'd like to know more about this Freight Forwarding Assistant Manager opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels.  Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.