Multimodal Freight Pricing Specialist in West Midlands, West Midlands

Our client is seeking a Multimodal Freight Pricing Specialist to take ownership of high-volume inbound pricing enquiries. The primary focus is pricing, with occasional support to operations as needed.

Why this role?

Pricing is the top priority for the business. Your speed and accuracy will directly improve service levels and conversion across a high volume of enquiries. If you thrive on pace, ownership and measurable impact, this role is for you.

Salary (guidance)

£30,000-£36,000 DOE

Key Responsibilities:

• Create timely quotations for import, export and cross-trade in response to customer RFQs.
• Own the pricing inbox: triage, quote and follow up on 30-40 daily enquiries, ensuring speed, accuracy and strong conversion.
• Confidently negotiate rates with suppliers, shipping lines and overseas partners/agents.
• Maintain, review and create tariffs with agreed customer rates; collaborate with the colleague who manages the pricing matrix.
• Collaborate with other departments to streamline pricing processes and implement pricing policies and procedures.
• Monitor market conditions and trends to develop competitive pricing strategies; identify new opportunities and ensure rate structures are in place.
• Build strong relationships with customers, suppliers, shipping lines and overseas partners/agents to strengthen the company profile.
• Offer consistently high levels of customer service; resolve pricing queries/complaints and escalate where necessary.
• Follow up all quotations, obtain valuable feedback, and track win/loss, margins and response times.
• Dip into operations when required (e.g. bookings, documentation, track & trace) to support workflow.

About You:

• Proven freight forwarding pricing/estimates experience.
• Operations background within forwarding and comfortable stepping into ops tasks when needed.
• Strong commercial acumen, accuracy and responsiveness in a fast-paced environment.
• Confident with Excel and freight systems; organised, detail-driven and customer-focused.

Working pattern and benefits:

• On-site role; no hybrid policy (ad-hoc WFH may be approved for occasional appointments).
• 21 days' holiday on start, rising to 25 days with length of service.

How to apply:

Please submit your CV. Shortlisted candidates will be contacted quickly due to the urgency of this hire.

*If you'd like to know more about this Multimodal Freight Pricing Specialist role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.

Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.

Voceer presents this job opportunity for Red Recruit Global Ltd, a 50 person sized company who are categorized as a Direct Employer.