Operations Director - Leisure & Hospitality Business £85,000 in Nottingham, East Midlands
Uk working eligibility only.
Midlands-based with UK Travel
£85,000 + Benefits
We are partnering with a dynamic and growing leisure business that delivers exceptional customer experiences across a diverse portfolio of sites. These include large-scale catering operations, events and conference venues, sports facilities, and hotels. As the organisation looks to elevate its operations and expand its national footprint, we are searching for a passionate and commercially astute Operations Director to support this journey.
We are particularly keen to hear from candidates with backgrounds in:
Hotels, conference and events venues, theme parks, stadia, racecourses, or similar guest-facing, operationally complex environments.
Those who also bring experience in health & fitness or wider leisure will be at an advantage.
This role is ideal for someone who thrives in operational detail, brings strong leadership, and has a passion for delivering exceptional customer service across diverse and multi-use venues.
Key Responsibilities:
- Oversee the day-to-day operations across a varied estate including hospitality, sport, and leisure venues
- Drive service excellence and ensure high-quality guest experiences across all sites
- Lead, motivate and support site-level leadership teams to deliver commercial and customer KPIs
- Support new openings, mobilisations and refurbishments from an operational standpoint
- Collaborate closely with the CEO and leadership team on strategy, performance improvement and long-term growth plans
- Maintain strong commercial oversight of all venues, including full P&L responsibility
Profile:
- A minimum of 5 years' experience in operational leadership within hospitality/leisure (e.g. hotels, theme parks, sports venues, etc.)
- Proven success in managing multi-site, guest-facing operations
- Experience with large-scale F&B, events, or accommodation services
- Strong financial acumen with experience overseeing multi-million-pound budgets
- A leader who is both strategic and hands-on, with a genuine passion for people and service
Keen to chat more, drop me your cv Stuart Hills or call 0207 790 2666
Voceer presents this job opportunity for COREcruitment, a 50 person sized company who are categorized as a Recruitment Agency.
This position is being managed by COREcruitment, a reputable recruitment agency known for placing candidates in desirable positions.