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Date Posted
Wrexham
permanent, full-time
£26,000 per annum

Recruit4staff are representing a well-established waste management business in their search for a Cu... Recruit4staff are representing a well-established waste management business in their search for a Customer Service Executive to work in WrexhamJob Details: Pay: £26,000 Per AnnumHours of Work: Monday to Friday 8:30am till 5:00pmDuration: PermanentBenefits: Standard pension, 20 days holiday (increasing 1 day per year up to 23 days) Job Role: As a Customer Service Executive, you will handle inbound and outbound calls and emails relating to invoice and payment queries. Your day-to-day duties include contacting customers about outstanding payments, processing payments over the phone, adjusting payment dates, and delivering high levels of customer service to support client retention.Essential Skills, Experience, or Qualifications: Previous volume telephone-based customer service experienceExperience working with customer complaints and problem solvingGood MS Office literacyAbility to cope under pressure in a call handling environment Advantageous Skills, Experience, or Qualifications Confident communicator Commutable From: Wrexham, Chester, DenbighshireSimilar Job Titles: Retentions Advisor, Credit Controller, Complaint Handler, Account Manager, Post-Sales Account ManagerFor further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

created 7 hours ago
London , London
permanent, full-time
£33,300 - £44,500 per annum

As part of our continued success, we’re expanding Porsche Centre West London. We are looking for cus... As part of our continued success, we’re expanding Porsche Centre West London. We are looking for customer centric, car enthusiasts, who are ready to bring their positivity, and drive to our expanding operations for the role of Service Advisor.To apply for the position of Service Advisor, it is essential that you have: Demonstrable recent experience in a customer service roleA solid work historyHeld a Full UK Drivers Licence for 2 yearsExcellent communication and customer liaison ability Role:This is an exciting opportunity to learn the role of Service Advisor, gaining hands on experience and development to set you up for a rewarding career. Our Service Advisors are fundamental to our customers’ ownership experience, and the overall performance of the Aftersales Department.They combine their vehicle technical knowledge with strong communication, to ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services. They use their customer relations skills to ensure high-quality service delivery, maintain excellent customer satisfaction and foster long-term relationships.Responsibilities: Greet customers promptly and professionally, listening carefully to their concerns and service needsDocument vehicle issues, maintenance requests, and customer information accurately in the Dealer Management SystemProvide clear explanations of required repairs, service options, and associated costsPrepare and present service estimates, obtain approvals, and maintain detailed recordsCoordinate with technicians to ensure timely completion of work ordersMonitor repair progress and keep customers updated throughout the service processReview final invoices with customers and explain all charges and completed workHandle customer inquiries, complaints, or concerns with professionalism and empathyPromote additional services, maintenance plans, or vehicle care products where appropriateEnsure compliance with company policies, safety regulations, and quality standards Minimum Skills & Qualifications: Be over 21 and held a Full UK Drivers Licence for 2 years (for insurance purposes)Prior experience in customer service or related roleWillingness to learn and growA passion for customer service and an interest in carsGood communication and people skillsGood organisation skills and attention to detailBasic computer literacy and knowledge of MS Office suite Desirable Skills & Qualifications: Confidence to upsell services and products when appropriateAbility to explain technical information in a clear, customer friendly wayBasic understanding of automotive systems and repair processesPrior experience of working in an automotive environment Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.  PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer Salary of up £33,300 on joining, increasing as you progress through your Porsche training and accreditationOTE bonus of 35% of your basic salary, paid monthlyOption of a VW Group Vehicle at a preferential leasing rate33 days holiday, with extra for long serviceFixed hours each week - Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health championsEmployee representative body - your voice at work Centre:Porsche Centre West London is our largest Centre in the south of England.  Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking.CompanyHeadquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.ApplyingPlease note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You’re welcome to request a full synopsis of the job description during your first round of interview, should you be successful. We look forward to hearing from you! 

created 9 hours ago
Telford , West Midlands
permanent, full-time
£12.41 per hour

We’re recruiting for Customer Service Assistants to earn £12.41 per hour.Customer Service Assistant... We’re recruiting for Customer Service Assistants to earn £12.41 per hour.Customer Service Assistant benefits: This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working with us is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more.Training is included to prepare you for this roleCustomer Service Assistants role: As a Customer Assistant , no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day of customers, you'll keep moving and keep business booming. Every day is different, so you won't just be working deliveries or working on the till; you'll be doing all of it and more. You could even train to be a freshness specialist, non-food specialist or a bakery specialist. It's your hard graft that puts food onto dinner tables and keeps our customers coming back. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. You'll be part of a close-knit team who will soon become friends. Shifts include the weekends, but whether you have family commitments, are studying or have an extraordinary hobby, we make sure our rotas are available 3 weeks in advance so you can get the most out of your days off. This isn't just a challenge, this is a challenge with great rewards –  With us you get out what you put in. If you love keeping busy and want to do a job that matters, find out more below and apply for a career with us.Day to Day Responsibilities Include: - Unpack stock as deliveries arrive in store - Providing excellent customer service on the tills - Help our customers with any questions or queries, and locate items around the store - Ensure the bakery stays topped up by baking fresh goods - Ensure shelves are looking good, checking for sell by dates, ensuring quality and freshness for ourCustomer Service Assistants pay: £12.41 per hour

created 1 day ago
Liverpool , North West
permanent, full-time
£25,877 - £27,515 per annum

We’re recruiting for Customer Service Advisors to earn £27,515 per annum. Training is included to pr... We’re recruiting for Customer Service Advisors to earn £27,515 per annum. Training is included to prepare you for this role.  Customer Service Advisor role:  About this opportunity  Crushing Your Goals & KPIs: Every day, you’ll have the chance to hit exciting targets and make a real impact on our team’s success. As you grow and improve, so will your salary!Achieving Quality Excellence: Delivering fantastic service will be your superpower. You’ll shine in call audits and always strive to meet our high-quality standards.Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You’ll turn difficult situations around with your patience, empathy, and problem-solving skills.Handling Policy Queries & Changes: You’ll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you’ll go above and beyond to make their experience amazing.Being a Brand Ambassador: You’ll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. Working Hours:Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patternsEarly Shift: 8:00am – 16:30pmMid Shift: 9:00am – 17:30pmLate Shift:11:00am – 19:30pmCustomer Service Advisor pay:  £25,877 - £27,515 plus up to £2,000 performance-related bonus

created 2 days ago
Liverpool , North West
permanent, full-time
£25,877 - £27,515 per annum

We’re recruiting for Customer Service Advisors to earn £27,515 per annum. Training is included to pr... We’re recruiting for Customer Service Advisors to earn £27,515 per annum. Training is included to prepare you for this role.  Customer Service Advisor role:  About this opportunity  Crushing Your Goals & KPIs: Every day, you’ll have the chance to hit exciting targets and make a real impact on our team’s success. As you grow and improve, so will your salary!Achieving Quality Excellence: Delivering fantastic service will be your superpower. You’ll shine in call audits and always strive to meet our high-quality standards.Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You’ll turn difficult situations around with your patience, empathy, and problem-solving skills.Handling Policy Queries & Changes: You’ll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you’ll go above and beyond to make their experience amazing.Being a Brand Ambassador: You’ll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. Working Hours:Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patternsEarly Shift: 8:00am – 16:30pmMid Shift: 9:00am – 17:30pmLate Shift:11:00am – 19:30pmCustomer Service Advisor pay:  £25,877 - £27,515 plus up to £2,000 performance-related bonus

created 2 days ago
Manchester , North West
permanent, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits:   Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more   Customer Service Advisor role:   Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay:  Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.

created 2 days ago
Rotherham , Yorkshire and The Humber
permanent, full-time
£25,480 per annum

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

created 2 days ago
Barnsley , Yorkshire and The Humber
permanent, full-time
£25,480 per annum

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

created 2 days ago
Billericay , East of England
permanent, full-time
£28,000 - £30,000 per annum

Customer Service Advisor- Be the customer's first point of contact and work with a great hire desk t... Customer Service Advisor- Be the customer's first point of contact and work with a great hire desk team. Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Billericay.Benefits for the Customer Service Advisor: Basic salary of up to £30k! No weekend work!25 days holiday plus bank holidays Pension SchemeCompany bonus schemeFree on-site Parking!Company health benefit scheme Responsibilities of the Customer Service Advisor: Dealing with customer enquiries Organising on/off hires of equipment Providing quotations and prices Build and maintain strong relationships with customers Keep the system and records updated on the status of equipment  The Customer Service Advisor may have experience within hire, rental, builders merchants, plumbing or timber merchants, construction, engineering or related sectors. You may have worked as a customer service advisor, order processor, Hire Controller, Service Controller, Service administrator or similar. Hit the APPLY button now to be considered or find out more information about this Customer Service Advisor role by calling Gina on 01933 667220 or georgina.wittich@pathrecruitment.com   

created 3 days ago
London , London
permanent, full-time
£32,410 - £35,650 per annum

Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom H... Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world’s most iconic brands and join Porsche Centre West London.As a Centre Support Assistant / Showroom Host you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand.When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events.Responsibilities: Welcome visitors and customers promptly and professionallyGuide customers through the showroom, answering questions and providing information about vehicles, features, and promotionsDirect customers to the appropriate department or team memberManage incoming calls, forwarding them onto the right department.Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displaysOffering refreshments and ensuring the waiting areas are well stocked and cleanGathering customer feedback and insights to improve the showroom experience and reporting any concernsSupport administrative tasks as required Preferred Skills/Experience Background in hospitality, retail, reception or similar customer facing roleA friendly and approachable demeanour, with excellent communication skillsGood organisational skills and attention to detailAbility to manage multiple tasks in a fast-paced environmentTeam orientated mindsetBasic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving LicenceExperience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: Full-time – 45 hours per weekMonday, Tuesday, Wednesday & Friday 08:00-18:00/18:30 & Saturday 08:00-17:00 (Thursday off in the week and one Saturday off in 4)OTE of £35,650, with a basic salary of £32,410 and 10% monthly bonus33 days annual leave per yearOption of a VW Group Vehicle at preferential leasing ratesPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health champions CentrePorsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally.  Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking.CompanyHeadquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.Applying:Please note that eRecruitSmart is advertising the role of Centre Support Assistant / Showroom Host on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

created 3 days ago
Bradford , Yorkshire and The Humber
permanent, full-time
£25,000 - £28,000 per annum

Client Experience RepresentativeFor That One Person Who Knows How to Put Clients First — and Keep Th... Client Experience RepresentativeFor That One Person Who Knows How to Put Clients First — and Keep Them Coming BackSalary: £25,000 – £28,000 starting (with rapid-growth runway)Location: Bradford / Hybrid / FlexibleType: Full-time, PermanentReports to: Director (Founder/CEO)Start Date: ASAPWe’re looking for a Client Experience Representative who doesn’t just “look after clients” but understands that a great experience drives repeat business, referrals, and revenue growth.If you’re the type of person who stays calm under pressure, never lets details slip, and builds trust step by step — while also spotting the right time to guide clients into their next purchase — this role could be your perfect fit.To be clear…This isn’t just a service role. It’s a revenue-driving position.You’re here to strengthen client loyalty, increase sales, and create the kind of steady, lasting relationships that fuel business growth.Your Mission Client Communication – be the consistent, dependable point of contact for new and existing clients across phone, email, and in person.Onboarding & Support – guide clients smoothly into our services, setting the tone for a long-term relationship.Retention & Revenue – keep clients engaged, follow up at the right time, and identify upsell/cross-sell opportunities naturally.Sales Involvement – support the sales process by warming up leads, handling enquiries, and helping convert conversations into contracts.Feedback & Insight – gather client feedback, track satisfaction, and flag opportunities for service and revenue growth.Past Clients – re-engage previous customers, create reasons to return, and generate referrals.Collaboration – work closely with our Marketing Assistant to ensure messages, stories, and campaigns align with what clients actually want and need.Reporting & KPIs – take ownership of your division’s numbers. You’ll prepare and present weekly KPI reports (covering client satisfaction, retention, revenue contribution, and pipeline) and discuss them with Marketing, Operations, and Finance to keep us aligned and accountable. You’ll thrive here if… You’re calm, steady, and reliable under pressure — a natural “safe pair of hands.”You’re client-focused but also commercially aware.You can balance empathy with a results-driven approach.You’re organised, focused, and good at keeping promises.You understand sales is about trust, not pressure.You enjoy building long-term relationships that naturally create revenue.You’re comfortable owning numbers, reporting clearly, and collaborating cross-functionally. What you’ll get: A role with direct impact on both client satisfaction and revenue growth Freedom to create and improve client processesFull visibility into the results of your work — both in client loyalty and sales numbersA boss who values calm, steady professionalism as much as ambitionLong-term growth if you show up and deliver This isn’t a role for people who chase quick wins. It’s for our future Head of Client Experience who’s ready to build strong relationships, drive revenue, and help us grow with serious intent.To apply, send us:A CV and Cover Letter and we’ll let you know the next steps.PS. Recruiters, we know you mean well, but we’ve got this.  INDLS 

created 6 days ago
Derby , East Midlands
permanent, full-time
£24,000 per annum

Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkerin... Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology?If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support roleThis role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more time and ownership, you’ll be there to support customers every step of the way.No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.CANDIDATE REQUIREMENTS Living in the East Midlands Area (Nottingham, Derbyshire)Ability to work collaboratively in a team environmentProblem-solving skills and a proactive approach to identifying potential security issuesGood communication skills to effectively document and report security findings Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

created 1 week ago
Eastbourne , South East
permanent, full-time
£25,522 per annum

 Customer Service CoordinatorHours: Full time, (Mon- Friday) 8.00 am – 5 pmSalary: £25,522 a year +...  Customer Service CoordinatorHours: Full time, (Mon- Friday) 8.00 am – 5 pmSalary: £25,522 a year + BenefitsLocation: Eastbourne – Free parkingWe are currently looking for a full time Customer Service Administrator to join the team within our East Sussex Wheelchair Service centre based in Eastbourne. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment.As a wheelchair provider, Ross Care, work in partnership with the NHS to supply the necessary equipment to support people in their day to day life which can make a significant impact in giving people the confidence to live more independently.The Role:Customer Service Coordinator: Communication – Responsible for answering daily calls and emails in a courteous/friendly manner.Communicating any issues with orders to the customer service supervisor that are    unable to be resolved by yourself to ensure effective solution/outcome in all cases. Scheduling/Entering/Monitoring of Orders – Responsible for entering orders immediately onto the computer system in an effective manner when the order is received via a user, carer or family or from a prescriber. Responsible for making contact with service users and agreeing suitable delivery/collection/service time. Responsible for scheduling, updating and closing the orders within set time frames.Appointments – To assist with the arrangement of booking appointments with the clients, next of kin, carers, suppliers.Queries/Enquires – Responsible for dealing with all queries from prescribers, service users, carers and colleagues.Administration – Responsible for the daily efficient running and accounting of all administrative operational systems within the repair and clinical areas of the customer service.Hardware – Ensure that the IT equipment is maintained and functional.  Responsible for the safekeeping of your own computer.General – Responsible for helping out in required area of the customer service.  Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence. Undertake the job in line with Ross Care competencies as follows: Achieves business results and adds value to the serviceFocuses on internal and external customersBuilds and maintains effective teamwork with colleaguesEmbraces change , stay calm and professional at all timesPerform duties according to all Company policies, procedures and instructions. This job description shall not limit your role; you will also be expected to carry out any other duties that your supervisor or manager feels are within your capabilities and skill set.  The above information may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops.About you: Strong experience within a similar busy and fast paced environment with telephone customer service experience being beneficialExcellent communication skills and ability to empathise. Calm under pressure.Previous administration and diary management experience is advantageousProfessional and confident manner over the telephone and via email.Good attention to detail, accuracy and be able to multitask.Competent IT skills with an ability to learn new systemsQualified to GCSE level or equivalentAn enthusiastic, motivated , positive and approachable individual who strives to succeed. What can we offer you? Permanent, full-time contract after probationary period ( 6 months)25 days holiday FTE , (plus Bank Holidays)Company Pension SchemeLife AssuranceFree on-site parking  INDLS 

created 1 week ago
Dorridge , West Midlands
permanent, full-time
£26,000 - £29,000 per annum

Customer Service Coordinator - Feel stuck in your current company…? Want to be noticed, be rewarded... Customer Service Coordinator - Feel stuck in your current company…? Want to be noticed, be rewarded with a bonus, with no weekends and work with a fantastic team! 23 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based near Dorridge!Benefits for the Customer Service Coordinator: Up to £29k DOENo weekend work!23 days holiday + bank holiday + the option to buy additional days.Discount schemes on major retailers, gyms, hospitality, holidays & more!Company pension scheme.Company health benefit scheme Responsibilities of the Customer Service Coordinator: As the customer service coordinator you will build important relationships with internal and external clients.Organising on/off hires of machineryDealing with high volume inbound calls. Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.You will be resolving any queries or claims that arise in a professional manner, ensuring all paperwork is completed and up to date. The Customer Service Coordinator may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, as well as manufacturing, engineering, and construction, although this is not essential. You must have worked within a fast paced, high volume, inbound calls environment. You may have worked as a customer service coordinator, customer service advisor, service coordinator, call handler, customer service executive, service desk controller, sales coordinator, plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller.To be considered for this position you may live in: Coventry, Birmingham, Shirley, Dorridge, Bromsgrove, Solihull, Stratford upon Avon, Redditch & surrounding areas.Hit the APPLY button now to be considered for this customer service coordinator role or find out more information and we will be in contact!

created 1 month ago
updated 1 week ago
Barnsley , Yorkshire and The Humber
permanent, full-time
£25,480 per annum

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

created 1 week ago
Rotherham , Yorkshire and The Humber
permanent, full-time
£25,480 per annum

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

created 1 week ago
Manchester , North West
permanent, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits:   Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more   Customer Service Advisor role:   Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay:  Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.

created 1 week ago
Clevedon , South West
permanent, full-time
£24,000 per annum

Retail Installation Support AdministratorLocation: Clevedon BS21Salary: £24,000 per annumBritannia W... Retail Installation Support AdministratorLocation: Clevedon BS21Salary: £24,000 per annumBritannia Windows is one of the South West’s leading manufacturers and installers of high-quality windows, doors, and conservatories. With over four decades of industry experience and a strong focus on British craftsmanship, we pride ourselves on delivering premium products backed by outstanding customer service. Our Bristol office is now looking for a driven and detail-oriented Retail Installation Support Administrator to become a vital part of our growing team.Role OverviewAs a Retail Installation Support Administrator, you will be at the heart of our operations-supporting the coordination and delivery of retail installations while ensuring our customers receive the highest standard of service. This is a varied and rewarding role that combines administrative duties, customer care, and internal coordination.Responsibilities Act as the first point of contact for all customer and installer telephone queriesDeliver exceptional customer service, handling queries, updates, and complaints efficientlyMonitor and follow up on customer reviews and feedback across platformsTrack and assist with payment monitoring, chasing outstanding balances when necessaryAuthorise, process, and track supplier and contractor invoicesMaintain and update CRM and internal databases with accurate job and customer informationProvide daily administrative support to the retail installation teamAssist with scheduling installations and coordinating diariesGenerate reports, update spreadsheets, and support wider operational projectsWork closely with internal teams, suppliers, and contractors to ensure project timelines are met Skills and Experience Required Strong attention to detail and high accuracy in administrative tasksFriendly and professional telephone manner with excellent communication skillsCustomer-focused with a genuine passion for delivering high service standardsProficient in Microsoft Office and experience with CRM or scheduling systemsAble to manage multiple priorities and meet tight deadlines under pressurePrior experience in an administrative or operational support role (ideally in a retail, construction, or installations environment)Team player who can also work independently with minimal supervisionExcellent organisational and time management skillsA proactive, solutions-based approach to problem-solving What you will get in return: Competitive salary of £24,000 per annumFull-time, permanent role in a stable and well-established companyFriendly, supportive team environmentOpportunities for career growth and development within a respected brandConvenient Bristol location with on-site parking and good transport linksBe part of a company that takes pride in its British-made products and excellent service Interested in this Retail Installation Support Administrator role? Please apply with your updated CV.    INDHS 

created 1 week ago
Liverpool , North West
permanent, full-time
£26,000 - £28,000 per annum

Customer Services CoordinatorFlexible shift patternsLiverpool, Estuary Business Park – Free onsite p... Customer Services CoordinatorFlexible shift patternsLiverpool, Estuary Business Park – Free onsite parking Full-Time – On-site Salary: £26k – 28k (DOE) + Performance bonusHours: Tyrenet are looking to increase their coverage over a 24-hour period so there is some flexibility on shift patterns, we would appreciate if candidates could indicate their preferences for the following: Early ShiftsDay ShiftsNightsWeekends The ChallengeAs a Customer Services Coordinator at Tyrenet, you’ll play a vital role in delivering fast, reliable, and friendly, first-class service to our customers. You’ll be the first point of contact, supporting our 24/7 operations, powered by a dedicated team and a trusted network of tyre partners nationwide. We combine reliable customer service with operational excellence to deliver results for our clients across logistics, transport, and commercial vehicle fleets.The ApproachWe’re looking for someone who thrives in a fast-paced environment, is passionate about delivering excellent service, and enjoys solving problems under pressure. Using our internal systems, you’ll manage inbound calls, assess each situation, and coordinate the most appropriate solution through our trusted tyre partner network, keeping customers informed throughout.You’ll be part of a supportive, team-focused environment where attention to detail and customer care make a real difference.Key Responsibilities Handle incoming calls from customers, providing reassurance and clear communicationUse internal systems to log and manage cases efficientlyCoordinate roadside assistance with external tyre partnersMonitor progress and keep customers updated throughoutClose cases and ensure accurate record-keepingSupport the Operations Manager and team with daily operational tasksIdentify opportunities to improve processes or service delivery The CandidateWe’re looking for someone who brings: Customer service experience (ideally in automotive, logistics, or another fast-paced environment)Strong communication skills with a calm, friendly approachConfidence under pressure and the ability to manage difficult conversations professionallyExcellent attention to detail and accurate case managementConfidence using IT systems and learning new toolsA proactive, team-oriented attitudeFlexibility to work occasional weekend shifts preferred. Equity, Diversity & InclusionAt Tyrenet, we’re committed to creating an inclusive, respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and are proud to be an equal opportunity employer.   INDHS

created 1 week ago
Sunderland , North East
permanent, full-time
£24,000 per annum

Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkerin... Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology?If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support roleThis role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more time and ownership, you’ll be there to support customers every step of the way.No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.CANDIDATE REQUIREMENTS Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland)Ability to work collaboratively in a team environmentProblem-solving skills and a proactive approach to identifying potential security issuesGood communication skills to effectively document and report security findings Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

created 2 weeks ago
Gateshead , North East
permanent, full-time
£24,000 per annum

Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkerin... Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology?If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support roleThis role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more time and ownership, you’ll be there to support customers every step of the way.No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.CANDIDATE REQUIREMENTS Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland)Ability to work collaboratively in a team environmentProblem-solving skills and a proactive approach to identifying potential security issuesGood communication skills to effectively document and report security findings Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

created 2 weeks ago
Nottingham , East Midlands
permanent, full-time
£23809.50 per annum

We offer a great benefits package, in addition to a generous holiday entitlement of 28 days + bank h... We offer a great benefits package, in addition to a generous holiday entitlement of 28 days + bank holidays + a free belief day with the opportunity to buy & sell an additional 5 days per yearTraining is included to prepare you for this role.  Customer Service Advisor role:   Deal with customer queries at the first point of contact (including: telephone calls, personal visits, emails, written correspondence and webmail queries) to meet both compliance and customer satisfaction targets. Ensure calls are prioritised and managed to a high standard.  This includes recording work accurately and enabling repairs to be completed within agreed timescales.Raise accurate works orders for our contractors to maximise first time fix and minimise the need for orders to be varied.Respond quickly to emergency and urgent maintenance queries to safeguard customers and property.Provide an efficient, courteous service to our internal and external customers during every interaction they have with us.Resolve customer queries at the first point of contact wherever possible and take ownership of enquiries that require further action.Use an empathetic approach if the customer has any reason to be dissatisfied and help to resolve their query to create positive customer experiences.Work collaboratively with colleagues across the Property Directorate, and other teams across the company to improve service effectiveness.Support the delivery of all administrative tasks within the rest of the Property Desk.Carry out other duties as may be reasonably assigned from time to time by the senior management team. To understand and comply with the company safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organization.Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity. Play an active role in contributing to effective cross team working and provide cover for colleagues as required.To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy.To comply with the company Health and Safety policies, procedures, and processes and to promote health and safety compliance for all.To act at all times within the company policies, procedures and code of conduct and uphold commitments to Equality and Diversity Customer Service Advisor pay:  £23,809.50 per annum.

created 2 weeks ago
Boston , East Midlands
permanent, full-time
£12.21 per hour

We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant... We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant benefits: Varied shift patternsCompetitive salaryCareer growth opportunities Training is included to prepare you for this roleCustomer Service Assistants role: Be passionate about Customer Service and proud to represent our brandDeliver exceptional customer service with energy, warmth, and professionalismBe a team player who supports colleagues and contributes to a positive, fast-paced working environmentStay proactive and adaptable, ready to go above and beyond for customersHave a keen eye for detail and maintain high standards at all timesBe reliable, punctual, and ready to get stuck in during busy shiftsCustomer facing duties Customer Service Assistants pay: £12.21 per hour

created 2 weeks ago
London , London
contract, full-time
£26,750 - £40,000 per annum

Porsche Retail Group (PRG) have an excellent opportunity for a Customer Contact Advisor to work for... Porsche Retail Group (PRG) have an excellent opportunity for a Customer Contact Advisor to work for one of the world’s most iconic brands and join Porsche Centre East London.  This position is a 9-month fixed term contract.As a Customer Contact Advisor, you will be the first point of contact for all Porsche Retail Group (PRG) customers scheduling their Porsche for service, maintenance or repair, so you must have experience in: Extensive telephone liaisonArranging bookings / making appointmentsCustomer service, ideally in an automotive or call centre setting Role:You will be responsible for providing an excellent, consultative booking service, coordinating bookings efficiently, and ensuring clear communication between customers and the relevant Porsch Centre’s service department. Ensuring all 6 of Porsche Retail group’s workshops are loaded in such a manner that ensures efficient utilization of available capacity.Responsibilities: Respond to incoming service inquiries via phone, email, and online platforms in a timely and professional mannerAdvising customers of potential work required (including warranty/recall campaigns) and clearly explaining service options, estimated time scales, and providing a quotationScheduling service appointments based on customer needs and technician availability and providing confirmation of the booking to the customerProviding advice/guidance to the customer on the location and facilities of the relevant Porsche CentreDetermining the customers alternative transport requirements and arranging them as requiredEnsuring customer details are confirmed with the customer and updated accurately on relevant systems.Loading the Workshop diary in CDK in accordance with the company’s booking requirementsKeeping up to date with services offered, service packages, and promotions Minimum Qualifications:  Experience in a customer service role, preferably in the automotive or service industry.Strong organisational and multitasking skillsExcellent communication and interpersonal abilitiesAbility to remain calm and professional under pressureHandling multiple inquiries or tasks efficiently while maintaining quality service.Proficiency in MS Offices (especially Excel and Outlook) and CRM Systems Preferred Qualifications:  Experience in a call centre environmentBasic understanding of vehicle systems and maintenance intervalsKnowledge of automotive terminologyPrevious experience within a luxury retail brand Familiarity with dealer management systemsPorsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. Benefits: Shift Pattern: Monday – Friday 08:00-16:30 or 09:30-18:00 and 1 in 4 Saturdays on a rota basis 08:00-13:00.  In the week you work on a Saturday, you will have a designated day off, Monday to Friday, in that week.A basic salary up to £26,750 pro rata, dependent on experience plus monthly bonus – OTE £40,000 per annumOption of a VW Group Vehicle at preferential leasing rates 35 days holiday per year pro rata (inc. Bank Holiday), with extra for long servicePreferential rates on several products and services, including high street brands, restaurants, gyms, and Porsche products.Life AssuranceIncome Protection InsuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeing. CentreWhilst supporting the whole of Porsche Retail Group, this role will be based at Porsche Centre East London. The Centre is located opposite Gallions overground train Station (DLR) which you can easily reach from Custom House (Elizabeth Line). With free onsite parking and a short walk to Co-op and Starbuck. It’s also a five-minute walk from SportsDock – multi-use sports complex and Galyons Royal Dock – offering coffee shops and restaurants.CompanyHeadquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.ApplyingPlease note that eRecruitSmart is advertising the role Customer Contact Advisor on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. You must reside in and have eligibility to work in the UK  Please only apply if you consent to these terms.

created 2 weeks ago
Northampton , East Midlands
permanent, full-time
£26,000 - £29,000 per annum

Hire Controller - An exciting new opportunity has become available to join a successful hire company... Hire Controller - An exciting new opportunity has become available to join a successful hire company as a Hire Controller. You will be working within a team, assisting in the day to day requirements of the construction equipment hire department. Benefits for the Hire Controller: Up to £29k DOEMonday-Friday working hoursCompany bonus scheme Pension scheme Training & Career progression Up to 25 days holiday plus bank holidays Free on-site Parking!Company health benefit scheme Responsibilities of the Hire Controller: Build important relationships with internal and external clients.Dealing with on/off hires Liaise with other depots to check availbility of equipmentYou will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date.You may use Syrinx, Insphire, or a similar CRM system. The Hire Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries. You may have worked as a Hire Controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller. Hit the APPLY button now to be considered or find out more information and we will be in contact! georgina.wittich@pathrecruitment.com or 01933667220 

created 1 month ago
updated 2 weeks ago
Nottingham , East Midlands
permanent, part-time
£24,000 - £35,000 per annum

Sales Support Administrator Trent Valley Windows Nottingham Competitive Salary + Benefits Full time... Sales Support Administrator Trent Valley Windows Nottingham Competitive Salary + Benefits Full time - 5 days across the weekBenefits: 25 days Holiday + Bank Hols, Health cash plan, Pension Scheme, Personal development, Free parking About the Client:Part of the £60m+ turnover Conservatory Outlet Group, we are the leading installer of conservatories, orangeries, double glazing windows, living spaces and doors with our brands based in Yorkshire, Nottingham and Derbyshire.  At Trent Valley Windows, our focus is to deliver an exceptional service to our customers. This is a great opportunity to work high profile, fast moving and forward-thinking group.Our employees are the heart of the business and we invest in good people, offering career development and training opportunities. At conservatory Outlet we make the best products, offer the best service and work with the best people. Join us and be a key player in shaping the future growth of our group. About the Role:As a Sales Support Administrator, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails: Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.Stay Organised: Handle administrative tasks and keep our showroom running smoothly. What we are looking for: You may have knowledge of the home improvement and building industry, but it’s not essential as we provide full training.Showcase good planning and organisational skills, allowing you to manage tasks efficiently.You're a problem-solver with excellent communication skills, capable of building great relationships both internally and externally.A proactive, motivated individual, you're ready to embrace challenges and are keen to develop furtherGood IT and Microsoft Office knowledge How to Apply Apply directly with your updated CV.  Please note EqualsOne are advertising this on behalf of Conservatory Outlet Group and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet Group.  INDHS 

created 2 weeks ago
Rackheath , East of England
permanent, full-time
£25,000 - £28,000 per annum

Claim Handler - A building service provider who offer insurance repairs and complete restoration and... Claim Handler - A building service provider who offer insurance repairs and complete restoration and maintenance service who are looking for experienced Claim Handler to asist with the administartion and allocation of worksThis is a full-time permanent role and offers excellent rates of pay (depending on experience) along with a flexiable working environment. As a Claim Handler, you’ll be working to the highest standard, at our Rackheath office and assisting with management and administration of domestic insurance claims and maintenance works tasks.The company prides themselves on offering the best in class service and are looking for a team member to meet this exacting standard.Offering excellent rates of pay this role offers job security of full time permanent (PAYE) work, excellent rates of pay, flexiable working, holiday allowance of 28 days including bank holidays and company pension.If you have the relevant skills and experience and would like to apply, please forward an up-to-date CV as soon as possible.We look forward to hearing from you.

created 2 weeks ago
Rackheath , East of England
permanent, full-time
£25,000 - £28,000 per annum

 Customer Service Provider This is a full-time permanent role and offers excellent rates of pay (dep...  Customer Service Provider This is a full-time permanent role and offers excellent rates of pay (depending on experience) along with a flexiable working environment. As a Customer Service Provider , you’ll be working to the highest standard, at our Rackheath office and assisting with management and administration of domestic insurance claims and maintenance works tasks.The company prides themselves on offering the best in class service and are looking for a team member to meet this exacting standard.Offering excellent rates of pay this role offers job security of full time permanent (PAYE) work, excellent rates of pay, flexiable working, holiday allowance of 28 days including bank holidays and company pension.If you have the relevant skills and experience and would like to apply, please forward an up-to-date CV as soon as possible.We look forward to hearing from you.

created 2 weeks ago
Weston-super-Mare , South West
permanent, full-time
£30,000 - £33,000 per annum

This Service Controller role is an exciting opportunity to work with a team of skilled engineers, co... This Service Controller role is an exciting opportunity to work with a team of skilled engineers, coordinating their workloads in order to deliver excellent customer service within an industry leading mobile plant manufacturer, based near to Bristol.Benefits of the Service Controller: 28 days holiday, including Bank HolidaysPension / Life AssuranceSalary circa £33k depending on experience.Team eventsOn-site parking The CompanyJoin a leading construction company that supply market leading machinery including plant throughout the UK within various sectors including construction, waste, and demolition. Due to their ongoing success, they are now seeking a service controller to join one of their depots near Bristol.As a Service Controller, your duties will include: Adhering to all Health & Safety regulationsCoordinate the work of the team of engineersProviding technical assistance to customers and engineersAdminister the warranty processProviding quote and estimates for work and ensuring parts are availableResolving invoice queries As the Service Controller you will be able to build and maintain good relationships with internal and external customers and take ownership of the processes as defined above to maintain high levels of service.The ideal Service Controller will have the following attributes: Excellent communication and leadership skillsComputer literate -Microsoft office and experience of ordering and warranty platformsTechnical knowledge, ideally gained from within a similar industryStrong planning, time management and attention to detailAbility to adapt your approach and priorities in line with company requirements To be considered for this Service Controller role you may have worked in positions such as a Service Coordinator, Workshop Controller, Service Planner, Maintenance Controller, Maintenance Coordinator or Maintenance Planner. You will also be considered for this position if you have previously worked as a hire controller, hire coordinator, or rental manager within the hire industry. The ideal Service Controller can live in the following areas; Bristol, Avonmouth, Nailsea, Weston-Super-Mare, Portishead, and the surrounding areas.APPLY NOW for more information or to be considered for this exciting Service Controller opportunity!

created 2 weeks ago
Rugby , West Midlands
permanent, full-time
£12.21 per hour

We're recruiting for Customer Service Assistants to earn £12.21 per hour. Customer Service Assistan... We're recruiting for Customer Service Assistants to earn £12.21 per hour. Customer Service Assistant benefits: * Varied shift patterns * Competitive salary * Career growth opportunities Training is included to prepare you for this role Customer Service Assistants role: * Be passionate about Customer Service and proud to represent our brand * Deliver exceptional customer service with energy, warmth, and professionalism * Be a team player who supports colleagues and contributes to a positive, fast-paced working environment * Stay proactive and adaptable, ready to go above and beyond for customers * Have a keen eye for detail and maintain high standards at all times * Be reliable, punctual, and ready to get stuck in during busy shifts * Customer facing duties Customer Service Assistants pay: £12.21 per hour

created 2 weeks ago