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Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?An IT... Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,Duties: Providing first line support to staff and customersCreating daily reports for the IT departmentUpdating the company’s ticketing system CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

We’re recruiting for Customer Service Advisors to earn £28,200 per annum.Customer Service Advisor be... We’re recruiting for Customer Service Advisors to earn £28,200 per annum.Customer Service Advisor benefits:   Discounted Gym MembershipTeam social events budget available to all!Monthly & Annual Bonuses, Incentives & RewardsAccrue Extra Holidays for Length of Service!Healthcare Cash PlanPension SchemeStructured Progression Programmes & Pay Increases Training is included to prepare you for this role.  Customer Service Advisor role:   Ensure the efficient running of their branches. You are the main point of contact for our customers.Contact customers and prioritise your diary to achieve appointments and meet targets.Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers.Liaising with the back office and work colleagues through.  Customer Service Advisor pay:  £28,200 per annum.

We’re recruiting for Customer Service Advisors to earn £28,200 per annum.Customer Service Advisor be... We’re recruiting for Customer Service Advisors to earn £28,200 per annum.Customer Service Advisor benefits:   Discounted Gym MembershipTeam social events budget available to all!Monthly & Annual Bonuses, Incentives & RewardsAccrue Extra Holidays for Length of Service!Healthcare Cash PlanPension SchemeStructured Progression Programmes & Pay Increases Training is included to prepare you for this role.  Customer Service Advisor role:   Ensure the efficient running of their branches. You are the main point of contact for our customers.Contact customers and prioritise your diary to achieve appointments and meet targets.Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers.Liaising with the back office and work colleagues through.  Customer Service Advisor pay:  £28,200 per annum.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £24865.53 per annum.

Customer Service RepresentativeWorking Hours: Full TimeLocation: Leeds LS26Office Monster was establ... Customer Service RepresentativeWorking Hours: Full TimeLocation: Leeds LS26Office Monster was established in 2013. We are one of the fastest growing eCommerce Business Supplies and Office Furniture companies in the UK and are currently recruiting for an individual to join our Customer Service Team here at Office Monster.We provide innovative solutions with a strong emphasis on teamwork, communication, and continuous improvement, we pride ourselves on maintaining a positive and supportive work environment.Job Summary Handling all ranges of interaction with customers via phone, email, live chat and other communication channels. Ensuring prompt, accurate and comprehensive answers.Working as part of a team to ensure all areas of the Customer Service role are fulfilled.Dealing with all customer enquiries or complaints in a timely and empathetic manner.Working alongside our suppliers to ensure our customers receive a smooth & efficient ordering experience.Building rapport with Customers and ensuring they always receive the highest level of communication.Engaging with the Sales Team to recognise any potential quotes for larger order enquiries.Using initiative to prioritise your daily workload ensuring all daily tasks are complete.Actively seeking feedback from customers to help identify areas of improvement and opportunities for growth.Collaborating with internal teams to provide efficient and effective solutions for customers.Maintaining detailed records of customer interactions and transactions.Contributing to the overall success of the team by maintaining a positive attitude and supporting colleagues. Key Qualifications & Skills Time ManagementPrevious Customer Service ExperienceTelephone & Computer ExperienceOrganisational skillsAbility to use initiative.Previous experience in complaint handling   INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Customs Brokerage AdministratorLocation: SkelmersdaleSalary: £25,000 per annumHours: 4 on 4 off, 6:0... Customs Brokerage AdministratorLocation: SkelmersdaleSalary: £25,000 per annumHours: 4 on 4 off, 6:00am – 6:00pmContract: Temporary to PermanentOur client is currently seeking a Customs Brokerage Administrator to join their expanding team in Skelmersdale. This is a fantastic opportunity for an organised and detail-focused individual with experience in administration, logistics, customs, or freight forwarding, or someone looking to develop a career within this sector.The successful candidate will be responsible for supporting the customs clearance process, ensuring import and export shipments are processed accurately, efficiently, and in line with current regulations across air, sea, and road freight.Key Responsibilities Process customs clearance documentation for import and export consignmentsPrepare and submit customs declarations accurately and within required timescalesInput and maintain shipment and customs information using internal systemsMonitor clearance progress and ensure updates are communicated in a timely mannerEnsure all documentation is completed accurately and complies with relevant regulationsMaintain accurate records and support the smooth running of the customs departmentWork collaboratively with internal teams to ensure shipments progress efficientlyFollow company procedures and maintain high standards of accuracy, quality, and productivityAttend training sessions and support ongoing professional developmentComplete any additional administrative duties as required Requirements Previous experience within customs, freight forwarding, logistics, or a similar administrative environment (desirable but not essential)Strong administrative skills with excellent attention to detailGood IT skills, including confidence using Microsoft Office, particularly ExcelExcellent written and verbal communication skillsStrong organisational and time management abilitiesThe ability to prioritise workloads and work effectively in a fast-paced environmentA proactive approach with a commitment to delivering excellent serviceBasic accounting knowledge would be advantageous but is not essentialA valid standard DBS Check is a requirement for this position Interested? Call Esme on 01782 712230 or email esmes@kpir.co.ukINDCOM

Customer Services Coordinator – Flexible Shift PatternsLiverpool, Estuary Business Park Full-Time –... Customer Services Coordinator – Flexible Shift PatternsLiverpool, Estuary Business Park Full-Time – On-site Salary: £26 – 28k (DOE) + Performance bonusHours: Full time, working any 5 days from 7 on a rotating shift pattern. Shifts vary between 6am and 8pm.The ChallengeAs a Customer Services Coordinator at Tyrenet, you’ll play a vital role in delivering fast, reliable, and friendly, first-class service to our customers. You’ll be the first point of contact, supporting our 24/7 operations, powered by a dedicated team and a trusted network of tyre partners nationwide. We combine reliable customer service with operational excellence to deliver results for our clients across logistics, transport, and commercial vehicle fleets.The ApproachWe’re looking for someone who thrives in a fast-paced environment, is passionate about delivering excellent service, and enjoys solving problems under pressure. Using our internal systems, you’ll manage inbound calls, assess each situation, and coordinate the most appropriate solution through our trusted tyre partner network, keeping customers informed throughout.You’ll be part of a supportive, team-focused environment where attention to detail and customer care make a real difference.Key Responsibilities Handle incoming calls from customers, providing reassurance and clear communicationUse internal systems to log and manage cases efficientlyCoordinate roadside assistance with external tyre partnersMonitor progress and keep customers updated throughoutClose cases and ensure accurate record-keepingSupport the Operations Manager and team with daily operational tasksIdentify opportunities to improve processes or service delivery The CandidateWe’re looking for someone who brings: Customer service experience (ideally in automotive, logistics, or another fast-paced environment)Strong communication skills with a calm, friendly approachConfidence under pressure and the ability to manage difficult conversations professionallyExcellent attention to detail and accurate case managementConfidence using IT systems and learning new toolsA proactive, team-oriented attitudeFlexibility to work occasional weekend shifts preferred. Equity, Diversity & InclusionAt Tyrenet, we’re committed to creating an inclusive, respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and are proud to be an equal opportunity employer.   INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities• Respond to customer enquiries across phone, email, chat and multi‑channel platforms• Provide accurate information, resolve queries and deliver high‑quality customer service• Navigate multiple online systems to update customer records and manage cases• Follow all call handling, data protection and quality assurance guidelines• Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions• Escalate issues appropriately and follow required processes for complaints or safeguarding• Work autonomously in a remote setting, maintaining productivity and service levels• Attend mandatory training, coaching and performance feedback sessions• Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety.Remote Customer Service Advisor pay:  £12.71 per hour.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities• Respond to customer enquiries across phone, email, chat and multi‑channel platforms• Provide accurate information, resolve queries and deliver high‑quality customer service• Navigate multiple online systems to update customer records and manage cases• Follow all call handling, data protection and quality assurance guidelines• Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions• Escalate issues appropriately and follow required processes for complaints or safeguarding• Work autonomously in a remote setting, maintaining productivity and service levels• Attend mandatory training, coaching and performance feedback sessions• Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety.Remote Customer Service Advisor pay:  £12.71 per hour.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities• Respond to customer enquiries across phone, email, chat and multi‑channel platforms• Provide accurate information, resolve queries and deliver high‑quality customer service• Navigate multiple online systems to update customer records and manage cases• Follow all call handling, data protection and quality assurance guidelines• Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions• Escalate issues appropriately and follow required processes for complaints or safeguarding• Work autonomously in a remote setting, maintaining productivity and service levels• Attend mandatory training, coaching and performance feedback sessions• Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety.Remote Customer Service Advisor pay:  £12.71 per hour.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities• Respond to customer enquiries across phone, email, chat and multi‑channel platforms• Provide accurate information, resolve queries and deliver high‑quality customer service• Navigate multiple online systems to update customer records and manage cases• Follow all call handling, data protection and quality assurance guidelines• Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions• Escalate issues appropriately and follow required processes for complaints or safeguarding• Work autonomously in a remote setting, maintaining productivity and service levels• Attend mandatory training, coaching and performance feedback sessions• Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety.Remote Customer Service Advisor pay:  £12.71 per hour.

We’re recruiting for Customer Service Advisors to earn £25,521.60 per annum.Training is included to... We’re recruiting for Customer Service Advisors to earn £25,521.60 per annum.Training is included to prepare you for this role.  Customer Service Advisor role:  This role is full-time, permanent, with a salary of £25,521.60 annually plus performance-based commission. Working hours are 40 per week, on rotational shifts between 9:00 AM and 8:00 PM Monday to Friday, plus weekend shifts.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.  You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £25,521.60 per annum.

Deliver exceptional service and be the voice that customers trust every day!Our Client has a require... Deliver exceptional service and be the voice that customers trust every day!Our Client has a requirement for a Customer Service Representative, who will be required to work on a 3 month contract basis in Keele/Hybrid.Role Purpose: Act as the first point of contact for customers, ensuring a high standard of serviceHandle enquiries, troubleshoot service issues, and resolve queries efficientlyDeliver a positive customer experience across all communication channelsSupport customer satisfaction and retention through professional interactions Job Role Responsibilities: Respond to customer enquiries via phone, email, chat, social media, and ticketing platformsProvide accurate information on products, services, billing, and technical supportManage customer orders, upgrades, cancellations, and account changesMaintain detailed and accurate records within CRM systemsInvestigate and resolve customer issues, liaising with internal teams where requiredEscalate complex or unresolved issues appropriatelyFollow up with customers to ensure resolution and satisfactionMeet or exceed key performance metrics (e.g. call handling time, customer satisfaction, first-time resolution)Contribute to continuous improvement of customer service processesStay updated on products, promotions, policies, and service changes Experience / Skills / Knowledge / Qualifications: Proven experience in a customer service role, ideally within utilities or telecomsExcellent verbal and written communication skillsStrong problem-solving skills with a proactive approachTechnical understanding of FTTx products, ISP fibre broadband, router connectivity, switches, and IP addressingExperience using CRM systems and maintaining accurate recordsAbility to work flexibly within contact centre operating hoursCustomer-focused mindset with patience, empathy, and professionalismTeam-oriented with strong collaboration skills Desirable: Experience in telecoms or fibre-based servicesPrevious contact centre or customer service trainingExperience within a service support environmentFamiliarity with service desk/ticketing platformsSales or upselling experienceProficiency in CRM systems and digital communication tools Qualifications: Customer Service experienceNVQ Level 3 in Customer Service (or equivalent) Benefits: Opportunity to gain experience within a dynamic customer service environmentExposure to telecoms and technical support operationsSupportive team environment focused on service excellencePotential for skill development and progression Company InformationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.We actively recruit at all levels and this is a superb opportunity for a Customer Service Representative looking for new employment.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Recruit4staff are representing a well-established public sector organisation in their search for a C... Recruit4staff are representing a well-established public sector organisation in their search for a Customer Service Assistant to work in OrmskirkJob Details: Pay: £13.63 per hourHours of Work: Monday to Friday 8:30am - 4:30pm or Monday to Friday 9:00am - 5:00pmDuration: Temporary (2 months)Benefits: Weekly pay, free parking, modern office environment, full training provided, friendly team environment, canteen facilities Job Role: As a Customer Service Assistant, you will be the first point of contact for members of the public, handling inbound enquiries via telephone, email and face-to-face interactions. The Customer Service Assistant will gather relevant information from customers and direct enquiries to the appropriate internal department, ensuring a professional and efficient service is provided at all times. The role also includes updating internal systems, carrying out data entry duties, supporting administrative processes, booking appointments where required, handling complaints professionally, and working to agreed service standards.Essential Skills, Experience, or Qualifications: Previous customer service experienceEmpathy and a customer-focused approachExcellent written and verbal communication skillsAbility to gather accurate information from customersStrong organisational skillsAbility to work effectively in a busy environmentExperience handling telephone, email and face-to-face enquiries as a Customer Service Assistant Advantageous Skills, Experience, or Qualifications PC literacy and confidence using Microsoft Office applicationsExperience updating databases or CRM systemsPrevious public sector or local authority experienceAdministrative support experience Additional Information Immediate start availableOffice-based roleTemporary assignment for approximately 2 monthsDBS check may be requiredMultiple vacancies may be availableFull training providedThe successful Customer Service Assistant will be expected to maintain confidentiality and professionalism when handling sensitive information Commutable From: Ormskirk, Aughton, Burscough, Skelmersdale, Southport, Maghull, RainfordSimilar Job Titles: Front of House Assistant, Customer Service Representative, Customer Service Administrator, First Line Support AdvisorFor further information about this Customer Service Assistant position and other Customer Service Assistant opportunities, please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.Additional Information:

Recruitment ResourcerWigan, WN2Hours: Monday to Friday 9am-5pm Are you a people-focused individual w... Recruitment ResourcerWigan, WN2Hours: Monday to Friday 9am-5pm Are you a people-focused individual who enjoys building relationships and helping others find exciting new career opportunities?We are looking for a motivated and enthusiastic Recruitment Resourcer to join our Commercial Recruitment team in Wigan. This is an excellent opportunity for someone who enjoys speaking to people, providing support throughout their job search and wants to build a long-term career in recruitment.The Role;As a Recruitment Resourcer, you will play a key role in identifying and engaging talented candidates for permanent commercial positions. You will be the first point of contact for applicants, supporting them throughout their journey and ensuring they have a positive recruitment experience.Key Responsibilities;Contact and screen candidates from job applications and database searchesConduct telephone and Teams interviews to assess candidate suitabilityBuild strong relationships with candidates and understand their career aspirationsMatch candidates with suitable permanent job opportunitiesMaintain accurate candidate records within the recruitment systemWrite and post job advertisements across various job boards and social media platformsProvide ongoing support and guidance to candidates throughout the recruitment processWork closely with Recruitment Consultants to fill client vacancies efficientlyProactively source candidates using job boards and LinkedInWhat We're Looking For;Excellent communication and interpersonal skillsA confident and professional telephone mannerA genuine passion for helping people and building relationshipsStrong organisational skills and attention to detailPositive attitude, resilience, and a willingness to learnPrevious customer service, sales, administration, or recruitment experience would be advantageous but is not essentialWhat's on Offer;Friendly and supportive team environmentOngoing training and developmentClear career progression pathwayCareer Development;This role offers an exciting opportunity to progress into a 360 Recruitment Consultant position. Successful candidates will benefit from mentoring, hands-on coaching from experienced recruiters, and access to external recruitment training programmes designed to accelerate career development and long-term success within the industry.If you're ambitious, people-oriented, and looking to start or develop your recruitment career, we'd love to hear from you.keeley@kpir.co.uk 01782 712230