Customer Service Assistant - B2B Drinks Platform – London – Up to £31,500 plus package This is a ra... Customer Service Assistant - B2B Drinks Platform – London – Up to £31,500 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses.This role will be 5 days per week in the West London office. What this business offers: A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture. Customer Service Manager responsibilities include: Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need.Handle day-to-day customer service enquiries via phone, email and system platforms.Process orders accurately and efficiently, ensuring customers receive the right products on time.Assist in maintaining customer service metrics and updating internal systems.Gather customer feedback and flag trends or issues to the Customer Service Manager.Work closely with sales, operations and supply chain teams to resolve queries.Help monitor stock, deliveries and order flows to support a smooth customer experience.Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential).Excellent communication skills with a friendly, professional and proactive approach.Strong attention to detail and ability to manage multiple tasks at once.Comfortable using CRM systems, email platforms and spreadsheets.Team player who enjoys working collaboratively with other departments.Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram
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We have an excellent opportunity for a Client Coordinator to join our clients friendly team, to supp... We have an excellent opportunity for a Client Coordinator to join our clients friendly team, to support the Autism Assessment Service (AAS) in delivering the highest standards of customer service and patient care. This is a remote role (UK-based) for a 12-month fixed term contract and both Full Time and Part Time positions are available.About the rewardsAs a Client Coordinator you will receive a salary of £25,000 per annum pro rata plus: Fully remote working from home23 days paid holiday, plus all bank holidaysCompany pensionCommitment to supporting a healthy work–life balance This is a remote working position and the hours of work are: Full Time: 35 hours per week Mon - Fri (no weekends or Bank Holidays)Part Time 17.5 hours per week Mon - Fri (no weekends or Bank Holidays) About the roleAs Client Coordinator your primary responsibility is to support the delivery of autism assessments commissioned by NHS partners, with a strong emphasis on quality, confidentiality, and compassionate service.You will play a key role in ensuring the smooth coordination of appointments, assessments, reporting, and invoicing. The role requires excellent organisational skills, attention to detail, and the ability to build positive working relationships with clients, clinicians, and external stakeholders. You will be responsible for managing referrals efficiently and ensuring processes are followed accurately and in a timely manner. Key responsibilities will include: Booking, coordinating and maintaining accurate records of all appointments on behalf of the Autism Assessment ServiceCapture, record and maintain up-to-date client information across relevant systemsLiaise with patients via phone and email to gather detailed personal information to support the clinical teamReview questionnaires, forms and personal information for completeness, following up where requiredProofread, format and securely file confidential clinical reports, ensuring quality standards and deadlines are metWork in line with agreed processes to ensure accuracy, compliance, and adherence to legal requirementsContribute proactively to improving internal processes, policies and proceduresBuild and maintain positive working relationships with local authorities, clinicians and internal teamsSupport the achievement of agreed targets and KPIs aligned with company objectivesAccurately navigate and update the Customer Relationship Management (CRM) system, including follow-ups, appointment confirmations and diagnosesProcess billing information from clinicians and ensure accurate invoicing to clientsUndertake any other reasonable duties as agreed with your line manager About youTo be successful for the role of Client Coordinator an interest in psychology or a relevant qualification is desirable but is not essential. Applications are welcomed from Assistant Psychologists seeking to develop their skills and gain regular access to experienced clinicians and you must be / have: Exceptional administrative and organisational skillsGood IT skills, including Microsoft Office, databases, and CRM systemsStrong interpersonal skills with the ability to build rapport and demonstrate empathyAbility to handle confidential and sensitive informationExcellent telephone manner and responsiveness to enquiriesEducated to a minimum of A-level standard (or equivalent) is preffered but not essentialHigh attention to detail with strong planning and prioritisation skillsA strong commitment to delivering outstanding customer serviceConfident multitasker and problem-solver with a proactive approachDemonstrates empathy for the client groupSelf-motivated, flexible, and adaptable with a positive “can-do” attitudeAble to handle confidential and sensitive information with discretionComfortable working independently as well as collaboratively within a wider teamResilient and able to work under pressure while meeting strict deadlinesConsistently demonstrate company values How to ApplyeRecruitSmart is advertising this role on behalf of the hiring company. By applying, your CV will be reviewed and forwarded to the hiring manager responsible for this vacancy.You must currently reside in and have the right to work in the UK and live within a reasonable commute to the role. Please ensure your CV includes your location and contact details, otherwise you may not be considered. Only suitable applicants will be contacted.We look forward to receiving your application.
We’re recruiting for Learner Engagement Advisors to earn up to £24,000 per annum + bonus available.T... We’re recruiting for Learner Engagement Advisors to earn up to £24,000 per annum + bonus available.Training is included to prepare you for this roleLearner Engagement Advisor role: This is an exciting opportunity to join a fantastic organisation as a Learner Engagement Advisor, the main responsibilities of the Learner Engagement Advisor is to complete enrolment activity with pre-qualified learners wishing to embark on a pre-employment training course. Learner Engagement Advisors will complete all onboarding paperwork with prospective learners along with the online pre induction checks, offering high quality CIAG throughout and supporting learners with getting ready to start their learning journey.Main Duties include:• Complete all enrolments scheduled by the learner recruitment team• Manage diary effectively to meet weekly enrolment activity targets• Give clear and accurate information relating to the jobs and courses.• Manage candidate expectations• Carry put effective pre induction session for all online learners ensuring they are readyfor first day in learning• Attend open days and carry out F2F enrolment if needed – (subject to availability andlocations)• To ensure the candidate onboarding process is followed to guarantee a high-qualitylearner experience• Actively track and report back on DNA’s to Team leader to support improvements inthe learner recruitment process• Ensure all administrative tasks including enrolment and induction paperwork arecompleted timely and accurately• To deliver outstanding Information, Advice and Guidance to new and existing learners• Support skills delivery team with learner day 1 experience and retention for newlearners to support retention KPIs• Build and maintain strong working relationships with key departments• Always adhere to GDPR regulations.• Ensure all training and CPD opportunities are undertaken• Attend all meetings and company updatesLearner Engagement Advisor role: £24,000 per annum + bonus available.
We are recruiting for Front of House Team Members earning £12.40 per hour. This customer-facing role... We are recruiting for Front of House Team Members earning £12.40 per hour. This customer-facing role involves working in the coffee shop, delivering excellent service, serving drinks, handling payments, and maintaining a clean and welcoming environment, including clearing and cleaning tables.Front of House benefits: Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Front of House role: Will involve direct customer service, working in the coffee shop. Will be required to display strong customer service skills, cash handle, serve drinks, while maintaining a clean and hygienic working environment. Will also be required to clear and clean customer tables.AttributesGood customer services skills, be passionate and have high energy. The role can be very demanding. Must be able to thrive in a busy environment. Must be bubbly and chatty, able to cash handle, multitask and work at an efficient pace.Must be comfortable handling ALL foods, including meats.Front of House pay: £12.40 per hour. Additional £1.20 p/h between the hours of 12am-6am
We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits: Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role: As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay: £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!
We are recruiting for Customer Service roles earning up to £12.60 per hour. The role involves superv... We are recruiting for Customer Service roles earning up to £12.60 per hour. The role involves supervising and delivering guest activity sessions, ensuring safety, supporting groups throughout their stay, and assisting across departments as required.Customer Service benefits: Training is included to prepare you for this roleCustomer Service role: As a key team member, you'll be the master of making memories by delivering activities and providing excellent pastoral care. You'll also be the spark that sets off the evening activities extravaganza and serve as the link to the wider centre operation, making sure everything runs smoothly and safely. Take accountability for all guests during structured activity sessions.Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session.Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures.Use equipment in line with training and record any damage or faults. Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement.Communicate regularly with groups throughout their stay to ensure objectives are met.Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments.Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay.Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail.Assist other centres across the PGL estate as required.Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis. Customer Service pay:£12.60 per hour
We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast... We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast-paced role, engaging with a variety of customers and handling a high volume of calls. Whether providing quick updates or addressing challenging queries, every day will bring diverse interactions as you deliver excellent service in a busy environment.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role: A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay: £12.21 per hour + bonus and benefits.
We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast... We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast-paced role, engaging with a variety of customers and handling a high volume of calls. Whether providing quick updates or addressing challenging queries, every day will bring diverse interactions as you deliver excellent service in a busy environment.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role: A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay: £12.21 per hour + bonus and benefits.
We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service Advisor benefits: Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service on the bar or floor, including serving drinks, taking and relaying food orders, handling payments, and keeping customer areas clean and welcoming. These roles require energy, enthusiasm, strong communication skills, and the ability to multitask and thrive in a busy environment.Back of House roles focus on food preparation and kitchen support under the direction of the Chef, with opportunities to take on greater responsibility over time. Team members must work well under pressure, communicate effectively, and maintain high hygiene standards. Previous experience is beneficial but not essential for motivated, quick learners. Candidates must be comfortable handling all food types, including meats, with development opportunities available for those passionate about a career in the food industry.Customer Service pay: £12.40 - £12.90 per hour. Additional £1.20 p/h between the hours of 12am-6am
We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House, and Cleaning & Overnight Support. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service Advisor benefits: Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service, including serving food and drinks, taking orders, handling payments, and maintaining a clean, welcoming environment.Back of House roles support food preparation and kitchen operations under the direction of the Chef. Team members must work efficiently, communicate well, and maintain high hygiene standards. Previous experience is beneficial but not essential. Must be comfortable handling all food types, including meats.Cleaning & Overnight Support roles involve lone working to clean and prepare the premises for service, before transitioning to Front of House duties.All roles require reliability, good timekeeping, strong teamwork, and the ability to thrive in a fast-paced environment.Customer Service pay: £12.21 - £12.40 per hour. Additional £1.20 p/h between the hours of 12am-6am
Customer Service Administrator | Bury | Full time, Permanent | Office Based£25,000 per annum + 10% y... Customer Service Administrator | Bury | Full time, Permanent | Office Based£25,000 per annum + 10% yearly bonus + excellent benefits!Monday to Friday 8:30am to 5pm (37.5 hours per week) We are on the lookout for experienced Customer Service Administrators to join our highly established client based in the Bury area.You will be... Acting as first point of contact for business customers via telephone, email and live chatProviding excellent service to customers, efficiently handling queries and actioning account changesManaging shared email inbox and live-chat functionsCollaborating with internal departments to effectively handle existing queriesUpdating internal systems accurately and efficiently, maintaining accurate records You will have... A minimum of 12 months experience in a varied administrative, office based positionExcellent attention to detail and communication skills, with the ability to liaise with stakeholders across all levelsReliable transportation to the Bury offices on a daily basisB2B customer service experience is highly desirable. Benefits include; 33 days holiday inc. bank holidays, early finish Friday, on site gym, on site parking, 10% annual bonus, career progression, staff social events and much more...APPLY NOW! or contact the Commercial Team on 01942 597215 / GemmaP@kpir.co.ukPlease note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contactedINDCOM
Hire Coordinator - Be the customer's first point of contact and work with a great hire desk team. Jo... Hire Coordinator - Be the customer's first point of contact and work with a great hire desk team. Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Wickford.Benefits for the Hire Coordinator: Salary £28-33k basic Monday-Friday working hours 7:30-5pm Up to 25 days holiday plus bank holidaysOption to buy an additional 5 days leave Free on-site Parking!Company health benefit schemePension Scheme Responsibilities of the Hire Coordinator: Dealing with customer enquiries, processing on/off hires of machinery Organising the delivery of equipment to customers Processing invoices Ensuring equipment is available to be hired to customers Building and maintaining strong customer relationshipsGeneral Administration - Keeping the system updated The Hire Coordinator will have worked as a Hire Controller, Hire Desk Controller, Hire Administrator, Hire and Sales Negotiator, Hire Coordinator, Rental Controller, Rental Coordinator, Rental Manager or similar to be considered. Hit the APPLY button now to be considered or find out more information about this Hire Coordinator role.
Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team... Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team. Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Wickford.Benefits for the Hire Desk Controller: Salary £28-34k basic depending on experience Monday-Friday working hours 7:30-5pm Up to 25 days holiday plus bank holidaysOption to buy an additional 5 days leave Free on-site Parking!Company health benefit schemePension Scheme Responsibilities of the Hire Desk Controller: Dealing with customer enquiries, processing on/off hires of machinery Organising the delivery of equipment to customers Processing invoices Ensuring equipment is available to be hired to customers Building and maintaining strong customer relationshipsGeneral Administration - Keeping the system updated The Hire Desk Controller will have worked as a Hire Controller, Hire Desk Controller, Hire Administrator, Hire and Sales Negotiator, Rental Controller, Rental Coordinator, Rental Manager or similar to be considered. Hit the APPLY button now to be considered or find out more information about this Hire Desk Controller role!
We’re recruiting for Customer Service Advisors to earn £25,087 per annum. You’ll support customers w... We’re recruiting for Customer Service Advisors to earn £25,087 per annum. You’ll support customers with mobile and broadband services, understanding their needs and providing helpful, effective solutions. Strong communication skills and a positive approach are key.Customer Service Advisor benefits: Employees receive a 10% employer pension contribution and up to two weeks of paid leave for caregiving. Financial support includes flexible benefits and parental leave with full and half pay options. Health and wellbeing benefits include access to online GP services and mental health support. Employees can access inclusive networks and employee assistance programs for additional support. Training is included to prepare you for this roleCustomer Service Advisor role: Sells various EE products and services, including mobile contracts and broadband. Engages in conversations to understand customer needs and retain clients. Requires strong communication skills, patience, and a drive for sales targets Customer Service Advisor pay: £25,087 per annum - with a pay rise after 6 months in the business
An IT support company is looking for a IT Support & Customer Service Apprentice to join their te... An IT support company is looking for a IT Support & Customer Service Apprentice to join their team. This is a great opportunity for someone starting their career in IT who enjoys helping people and solving problems. You’ll receive hands-on training, structured learning, and guidance from experienced professionals.As an apprentice, you’ll learn how to provide technical support to customers, assist with troubleshooting, and help maintain IT systems. This role is perfect for someone who is enthusiastic about technology and enjoys working with people.Key responsibilities Learn how to respond to customer queries via phone, email, or chat.Assist in diagnosing and resolving basic IT issues (hardware, software, connectivity).Help set up and configure devices for customers.Support the team in logging and tracking support requests.Learn to provide clear and friendly advice to customers.Assist with routine system checks and updates.Work with the IT team to escalate more complex issues.Stay informed about common IT problems and solutions. Requirements Interest in technology and helping people.Good communication skills and a friendly approach.Willingness to learn and develop new skills. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.