Hire Desk Controller required near Hethersett for established equipment rental business. Monday-Frid... Hire Desk Controller required near Hethersett for established equipment rental business. Monday-Friday role, £30,000-£35,000 salary, great benefits and career stability.The Company We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence.Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot team near Norwich. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry.Key Benefits Basic salary between £30,000 and £35,000 per yearMonday to Friday working hours providing a strong work-life balanceUp to 25 days annual leave plus bank holidaysPension schemeHealthcare schemeEmployee discount schemeLong-term career opportunities within a well-established equipment rental businessSupportive and professional team environment About the Role As a Hire Desk Controller, you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service.Typical responsibilities include: Managing inbound hire enquiries and converting them into bookingsScheduling equipment deliveries and collectionsLiaising with drivers, engineers, and yard teamsProcessing hire contracts, extensions, and off-hiresBuilding relationships with new and existing customersEnsuring equipment availability and accurate system recordsSupporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service.About You To succeed as a Hire Desk Controller, you will ideally have experience in a customer service or hire desk environment.You may have: Experience working in equipment rental, plant hire, tool hire, powered access, power generation or construction supplyStrong organisational and communication skillsConfidence handling customer enquiries and coordinating bookingsGood IT skills and the ability to manage hire systemsA proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply.To be successful in this role, you may have worked as a:Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator.If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business near Hethersett, we would love to hear from you.Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices
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Emergency Breakdown Customer Service Advisor - £13.00 per hour - Derbyshire, DE55 7RHDo you have con... Emergency Breakdown Customer Service Advisor - £13.00 per hour - Derbyshire, DE55 7RHDo you have control room experience and want a role where you can stay calm, take charge, and support people in urgent situations?At Richford Motor Services, you will join our 24-hour Breakdown Recovery Centre as an Emergency Breakdown Customer Service Advisor, with full training and support from day oneThe roleThis is not a typical call centre role. Every call is different, and you are the one leading it.You will be the first person someone speaks to when they are stuck at the roadside. You will quickly understand what has happened, keep them calm, and make sure the right help is on the way without delay.Your 4 on, 4 off shift pattern means you can properly plan your life, with built-in time off every week rather than waiting for weekends or annual leave.Key Responsibilities Take incoming calls and take control of breakdown situations from the startKeep customers calm and focused by giving clear, simple guidanceAsk the right questions to get to the issue quicklyMake decisions on the best response so support is sent fastUpdate systems in real time so nothing is missedWork with recovery partners to get customers back on the road About our companyAt Richford Motor Services, you are given clear processes, proper training, and the backing of a supportive team. You are trusted to make decisions and grow your confidence in a fast-moving environment.The Benefits 4 on, 4 off shift pattern, so you get regular, planned time offOn-site parking and a short walk from the train station, making your commute simplePension scheme to support your future20 days holiday (pro rata) Training and development Full training so you can handle calls confidently from day oneOngoing support to help you become quicker and more effective The person Previous experience as a Control Room Operator is essentialYou communicate clearly and stay in control of conversationsYou pick up important details quickly and stay accurateYou stay calm when situations become urgentYou are comfortable working independently and as part of a teamYou can use multiple systems at the same time What’s nextApply now to secure a role that gives you real responsibility, structured time off, and the chance to move forward in your career.
Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team... Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team. Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Wickford.Benefits for the Hire Desk Controller: Salary £28-34k basic depending on experience Monday-Friday working hours 7:30-5pm Up to 25 days holiday plus bank holidaysOption to buy an additional 5 days leave Free on-site Parking!Company health benefit schemePension Scheme Responsibilities of the Hire Desk Controller: Dealing with customer enquiries, processing on/off hires of machinery Organising the delivery of equipment to customers Processing invoices Ensuring equipment is available to be hired to customers Building and maintaining strong customer relationshipsGeneral Administration - Keeping the system updated The Hire Desk Controller will have worked as a Hire Controller, Hire Desk Controller, Hire Administrator, Hire and Sales Negotiator, Rental Controller, Rental Coordinator, Rental Manager or similar to be considered. Hit the APPLY button now to be considered or find out more information about this Hire Desk Controller role!
We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquir... We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquiries, and maintain a safe and welcoming station environment.Customer Service Benefits Strong pension schemesExcellent job stabilityCareer progression opportunitiesIndustry-recognised trainingInclusive and diverse workplace cultureFree or discounted travel across eligible rail routes (role dependent) Full training will be provided to prepare you for this role. Customer Service Pay: Salaries starting from £24,781.Customer Service Role: Support passengers by assisting with journey planning, ticketing, and railcards.Delivering updates on train times and service disruptions, and handling enquiries or complaints professionally.Managing ticket sales, refunds, and compensation claims.Offer assistance to passengers who require extra support and ensure accessibility and excellent customer care.Maintain a clean, safe, and welcoming station environment through routine cleaning, waste management, hazard reporting, and safety checks.
We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’... We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’ll join our Sales team, supporting new and existing customers with sales and retention enquiries, recommending the right products and services, and delivering a personalised, target-driven customer experience.Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this role. Customer Service Advisor role: The roles offered are within the Sales team, which combines the Mobile and Broadband departments. Advisors will sell a wide range of products and services to new and existing customers, including mobiles, SIM-only plans, tablets, laptops, smart watches, home broadband, TV, 4G Wi-Fi and insurance. The role involves having personalised conversations to understand customer needs, recommend suitable products, and retain customers considering cancellation. Advisors will work towards monthly revenue, conversion and service targets while delivering an excellent customer experience through both new sales and retention enquiries.Customer Service Advisor pay: £25,087 with a pay rise after 6 months in the business
We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits: Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role: As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay: £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!
We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits: Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role: As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay: £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!
We’re recruiting for Customer Service Advisors.Customer Service Assistant benefits: This role off... We’re recruiting for Customer Service Advisors.Customer Service Assistant benefits: This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation.Training is included to prepare you for this roleCustomer Service Advisor role: Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension. Updating personal information with a high attention to detail.Processing requests for written information to be sent to our members.Providing accurate information from our knowledge/customer databases.Helping customers complete documentationExplaining our processes and setting correct expectations. Customer Service Advisor pay:£12.21 per hour. MEETS NATIONAL LIVING WAGE
We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits: Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role: As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay: £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!
We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits: Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role: As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay: £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!
We’re recruiting for Customer Service Advisors to earn £25,087 per annum. You’ll handle inbound call... We’re recruiting for Customer Service Advisors to earn £25,087 per annum. You’ll handle inbound calls supporting customers with sales, billing, and basic technical queries, resolving issues quickly while delivering excellent service.Customer Service Advisor benefits: Employees receive a 10% employer pension contribution and up to two weeks of paid leave for caregiving. Financial support includes flexible benefits and parental leave with full and half pay options. Health and wellbeing benefits include access to online GP services and mental health support. Employees can access inclusive networks and employee assistance programs for additional support. Training is included to prepare you for this roleCustomer Service Advisor roles: Inbound Sales Advisor – Handling new and existing customer enquiries, selling SIM and broadband products, and supporting customer retention through contract and pricing discussions.Inbound Billing Guide – Managing billing enquiries, processing payments, resolving discrepancies, and setting up payment arrangements while delivering strong first-call resolution.Inbound Tech Guide – Providing frontline technical support for broadband and related products, troubleshooting connectivity and device issues, and enhancing the overall customer experience.All roles focus on delivering excellent service, resolving queries efficiently, and meeting key performance targets.Customer Service Advisor pay: £25,087 per annum - with a pay rise after 6 months in the business
Customer Service Support - Up to £35,000 Location: Office-basedWe’re working with a growing, eco-fri... Customer Service Support - Up to £35,000 Location: Office-basedWe’re working with a growing, eco-friendly company that supplies sustainable products to the hospitality industry, and they’re looking for a Customer Service Support professional to join their team. This is a fantastic opportunity for someone who is confident on the phone, naturally personable, and enjoys building relationships with customers. You’ll be a key point of contact for clients, supporting with enquiries, processing orders, and ensuring a smooth and positive customer experience from start to finish.The Role: Handling inbound customer enquiries via phone and emailProcessing and managing orders efficientlyBuilding strong product knowledge and becoming an expert in the company’s offeringSupporting the sales team and maintaining strong client relationshipsAssisting with general office management dutiesEnsuring a high level of organisation across daily tasks About You: Confident, friendly, and professional on the phoneStrong communication and customer service skillsSome sales experience would be beneficialHighly organised with great attention to detailProactive and eager to learn and developA genuine interest in sustainability and working with a purpose-led business What’s on Offer: Salary up to £35,000Yearly bonus based on performanceOffice-based role within a supportive teamCompany closure over Christmas and New YearOpportunities to grow and progress within the business If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666
We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits: Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role: As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay: £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!
We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits: Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role: As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay: £25,480 per annum. Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!
We’re recruiting for Customer Service Advisors to earn £25,087 per annum. You’ll handle inbound call... We’re recruiting for Customer Service Advisors to earn £25,087 per annum. You’ll handle inbound calls supporting customers with sales, billing, and basic technical queries, resolving issues quickly while delivering excellent service.Customer Service Advisor benefits: Employees receive a 10% employer pension contribution and up to two weeks of paid leave for caregiving. Financial support includes flexible benefits and parental leave with full and half pay options. Health and wellbeing benefits include access to online GP services and mental health support. Employees can access inclusive networks and employee assistance programs for additional support. Training is included to prepare you for this roleCustomer Service Advisor roles: Inbound Sales Advisor – Handling new and existing customer enquiries, selling SIM and broadband products, and supporting customer retention through contract and pricing discussions.Inbound Billing Guide – Managing billing enquiries, processing payments, resolving discrepancies, and setting up payment arrangements while delivering strong first-call resolution.Inbound Tech Guide – Providing frontline technical support for broadband and related products, troubleshooting connectivity and device issues, and enhancing the overall customer experience.All roles focus on delivering excellent service, resolving queries efficiently, and meeting key performance targets.Customer Service Advisor pay: £25,087 per annum - with a pay rise after 6 months in the business