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South Shields , North East
permanent, full-time
£26,000 per annum

Working within our client’s award-winning contact centre in the North East area of England. Their Te... Working within our client’s award-winning contact centre in the North East area of England. Their Technical Support Experts help customers get the best out of their products and take pride in giving the best quality advice. They are the frontline support for businesses and accountants who use their products in their everyday business lives, and experts for our customers requiring advice or facing any technical problems. No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.KEY DUTIES You'll speak to their customers every day on an inbound call line, as they contact the company for technical and complex problems that need troubleshooting and resolving.It will be up to you to get to know their business, build rapport and help them get back on track with their product.You'll be a product expert, able to spot fixes and recommend additional products that could save them time and effort.You may speak to customers on occasion via web chat and email - so strong communication skills are key! CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated ELIGIBILITY Have the right to live and work in the UK.

created 2 hours ago
Northumberland , North East
permanent, full-time
£26,000 per annum

Working within our client’s award-winning contact centre in the North East area of England. Their Te... Working within our client’s award-winning contact centre in the North East area of England. Their Technical Support Experts help customers get the best out of their products and take pride in giving the best quality advice. They are the frontline support for businesses and accountants who use their products in their everyday business lives, and experts for our customers requiring advice or facing any technical problems. No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.KEY DUTIES You'll speak to their customers every day on an inbound call line, as they contact the company for technical and complex problems that need troubleshooting and resolving.It will be up to you to get to know their business, build rapport and help them get back on track with their product.You'll be a product expert, able to spot fixes and recommend additional products that could save them time and effort.You may speak to customers on occasion via web chat and email - so strong communication skills are key! CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated ELIGIBILITY Have the right to live and work in the UK.

created 2 hours ago
Croydon , London
permanent, full-time
£25,000 - £27,000 per annum

Customer Service/Sales Co-ordinator -  Removals Salary:  Up to £27,000Location:  Croydon, CR9Start: ... Customer Service/Sales Co-ordinator -  Removals Salary:  Up to £27,000Location:  Croydon, CR9Start:  ASAP Our client is seeking a Customer Service/Sales Co-ordinator to join their removals team, training will be given.  A typical day will involve dealing with incoming calls and emails, booking appointments for video/field sales colleagues, creating and sending out quotes and coordinating moves.This is a fantastic opportunity for someone looking to join a fast paced and growing international company, for a career with development opportunities. The RoleYou will be looking after customers with their shipments overseas and will be part of a team, making sure that customers receive the best possible service and fastest results that can be delivered . What you'll do: Providing Customer care at the highest levelCoordinating outbound international movesDealing with exports procedures, i.e. booking containers and shipmentsProviding excellent customer service by ensuring all relevant parties are kept up to date with information requiredCreating and sending quotes  What you need: Strong Customer Service backgroundExceptionally organisedIdeally 1-2 years' experience in a similar role although training will be givenTechnologically proficient and familiarity with MS office softwareAn ability to communicate with various people at different levels  If you have customer care experience or previous logistics or shipping experience and would like to know more about this role please contact us today.  You can also refer someone suitable.Contact us today. careers@redrecruit.com01376 503567T: 01376 503567 | 0203 906 6020*If you'd like to know more about this opportunity, or you know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme.Red Recruit specialise in Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.

created 1 day ago
Bridlington , Yorkshire and The Humber
permanent, full-time
£23809.50 per annum

We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per annum... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per annum. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

created 1 day ago
Bridlington , Yorkshire and The Humber
permanent, full-time
£23809.50 per annum

We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per annum... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per annum. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

created 1 day ago
Ashford , South East
permanent, full-time
£25,625 per annum

Customer Service Administrator£25,625 per annum 40 hours per week Wheelchair Service Centre Ashford... Customer Service Administrator£25,625 per annum 40 hours per week Wheelchair Service Centre Ashford TN23 6LLPurpose of JobTo help create an efficient and effective, friendly and courteous day to day Customer Service department. Your role may include:Main Duties and ResponsibilitiesRaising orders – Responsible for entering orders immediately onto the computer system in an effective manner when a request is received from a service user, carer, family member or prescriber via telephone or email.Scheduling of orders – Responsible for making contact with service users and agreeing a convenient delivery, collection or repair date within the company KPIs.Engineers daily schedule – Responsible for ensuring engineers are booked daily to capacity.Communication – Responsible for answering daily calls within a busy department in a courteous and friendly manner and ensuring excellent customer service is always provided. Answering and resolving all queries and enquiries to an effective solution or outcome in all cases. Communicating any issues that cannot be resolved by yourself to the Customer Service Manager.Administration – Responsible for the daily efficient running of all administrative operational systems within the service, in line with Ross Care procedures.Clinical bookings – Responsible for booking clinical appointments from the waiting list and ensuring clinicians are booked to capacity in line with company KPIs.General – You will be assigned to specific areas or tasks associated with Customer Service but may be asked to assist in other areas of the service centre. Flexibility is therefore required to ensure that the service remains effective and efficient and to manage and cover other staff in their absence.Undertake the job inline with company competencies as follows: Achieves business results and adds value to the service.Focuses on internal and external customers.Builds and maintains effective teamwork with colleagues.Embraces change.Performs duties according to all company policies, procedures and instructions. This job description shall not limit your role. You may also be asked to carry out other duties that your Line Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role. This may be subject to change as the role develops.Key Performance IndicatorsOrders processed with accuracy. Queries, enquiries and complaints resolved with excellent customer service. Completed orders processed in a timely manner.Person RequiredSkills Excellent customer service skills.Excellent communication skills to interact with internal staff and departments, prescribers and service users.Must be able to work on own initiative as well as part of a team.Computer literate with good working knowledge of Word and Excel.Excellent telephone manner.Excellent organisational skills with a good eye for detail.An enthusiastic and motivated individual who strives to succeed.Must be flexible, adaptable and positive in their approach to work. Knowledge Previous experience within a busy customer service department.Previous experience of administration, IT, order processing and scheduling of workloads would be a huge advantage.Experience in a similar type of role would be beneficial. Qualifications Qualified to GCSE level or equivalent.   Interested, please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

created 1 day ago
Wrexham
permanent, full-time
£26,000 - £26,500 per annum

Recruit4staff are representing a well-established waste management business in their search for a Cu... Recruit4staff are representing a well-established waste management business in their search for a Customer Service Advisor to work in WrexhamJob Details: Pay: £26,000 - £26,500 (depending on experience)Hours of Work: Monday to Friday 8.30 am till 5.00 pmDuration: PermanentBenefits: Free parking, 20 Days holiday + Bank Holidays Job Role: The Customer Service Advisor will be responsible for handling inbound calls and emails, managing enquiries across two UK services, and delivering high-quality responses to customers and members of the public. This includes managing complaints, responding professionally in both written and verbal formats, and maintaining accurate communication records.Essential Skills, Experience, or Qualifications: Previous customer service experienceExperience working with customer complaints and problem solvingGood MS Office literacy Advantageous Skills, Experience, or Qualifications Confident communicatorAble to cope under pressure in a call handling environment Commutable From: Wrexham, Chester, DenbighshireSimilar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account ManagerFor further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

created 1 day ago
Rotherham , Yorkshire and The Humber
permanent, full-time
£25,480 per annum

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

created 2 days ago
Manchester , North West
permanent, full-time
£12.26 - £13.26 per hour

We’re recruiting for a Customer Service Representative to earn up to £13.26 per hour. The role invol... We’re recruiting for a Customer Service Representative to earn up to £13.26 per hour. The role involves serving customers, preparing orders, and maintaining cleanliness.Customer Service Benefits:Training is included to prepare you for this roleCustomer Service Role: Responsible for serving customersWork the Drive ThruPrepare customer ordersStrong customer service and communication skills requiredEnsure customer orders are taken accurately to avoid errorsMust have a good level of English reading skills (all digital screens are in English)Continuous cleaning duties are required Customer Service pay:£12.26 - £13.26 per hour

created 2 days ago
Liverpool , North West
permanent, full-time
£23809.50 per annum

We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per annum... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per annum. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

created 2 days ago
Manchester , North West
permanent, full-time
£23809.50 per annum

We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per annum... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per annum. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

created 2 days ago
Sheffield , Yorkshire and The Humber
permanent, full-time
£25,480 per annum

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

created 2 days ago
London , London
permanent, full-time
£50,000 per annum

The Role: Head of Guest CareLocation: North London Sector: Serviced ApartmentsSalary: £50,000pa I am... The Role: Head of Guest CareLocation: North London Sector: Serviced ApartmentsSalary: £50,000pa I am delighted to be working with this growing accommodation provider. We’re looking for a commercially astute, strategic, and dynamic Head of Guest Care to join their senior team and help scale the business over the next five years. This hands-on leadership role is perfect for someone who thrives in a small but growing company, enjoys autonomy, and excels in a results-driven environment.About the Role You’ll lead and optimise the Guest Care function, delivering exceptional end-to-end guest experiences across our portfolio. Responsible for all guest touchpoints—from booking to post-stay—you’ll ensure service excellence, consistency, and brand alignment.Reporting to the Commercial Operations Director, you’ll manage and grow the in-house Guest Care team through 2026 and beyond, combining a hospitality mindset with strong operational and people leadership.Key Responsibilities Own and enhance the guest journey, ensuring seamless service from check-in to check-out.Act as senior escalation point for complex issues, resolving them calmly and effectively.Lead, coach, and develop a high-performing Guest Care team.Optimise processes, tools, and systems for efficiency and scalability.Use data and feedback to improve performance and guest satisfaction.Maximise revenue growth through excellent ongoing guest care. Skills & Experience Proven senior-level experience in hospitality, guest experience, or serviced accommodation.Strong leadership and team management skills.Outstanding communication and problem-solving abilities.Operationally focused, process-driven, and commercially minded.Confident, guest-obsessed, and adaptable in a fast-paced, entrepreneurial environment. This is an office-based role, offering the opportunity to join an energetic, collaborative culture that values hands-on leadership and local engagement.Are you ready to shape the future of guest care in a growing, ambitious business? Send me your CV today sheila@corecruitment.comYou must be able to live and work in the Uk without restriction.To view all our vacancies, go to, www.corecruitment.com

created 2 days ago
Liverpool , Merseyside
permanent, full-time
£25,000 - £30,000 per annum

Customer Service Advisor - Insurance – Liverpool (or other branch location)Do you enjoy helping peop... Customer Service Advisor - Insurance – Liverpool (or other branch location)Do you enjoy helping people and thrive in a busy environment where attention to detail matters? Are you experienced in customer service and looking to work in a supportive team that values your input?Patons Insurance is a leading taxi insurance provider with branches in Glasgow, Stockton, Liverpool and Manchester. We are now looking for a friendly and professional Customer Service Advisor to join our growing team.The RoleYou’ll be the first point of contact for our customers – by phone, email, online, or in person. Your role will focus on handling policy queries, mid-term adjustments and claims support while ensuring all processes follow FCA guidelines and our internal standards.This is a varied and people-focused role where clear communication and great service are key.Key Responsibilities Provide excellent customer service and policy supportManage mid-term adjustments and customer queries efficientlyHandle claims support and explain relevant policy details clearlyEnsure all documentation and customer interactions comply with FCA regulationsWork closely with team members to maintain high service standardsKeep up to date with product knowledge through ongoing developmentSupport branch standards and contribute to a professional work environmentSuggest improvements to systems and processes where helpful About Our CompanyWith decades of experience in taxi insurance, Patons Insurance has built a trusted name across the UK. We pride ourselves on our friendly teams, straightforward service, and long-standing customer relationships.The Benefits Competitive salarySupportive team environmentOpportunities for training and developmentModern and welcoming office spacesPotential career progression within the company The PersonWe’re looking for someone who brings: Insurance experience necessaryA helpful, organised, and proactive attitudeStrong communication skills – both written and verbalGood time management and ability to prioritiseIT literacy A commitment to doing things properly and fairly If this sounds like the right fit for you, we’d love to hear from you. Apply today and take the next step in your customer service career with Patons Insurance.

created 6 days ago
updated 3 days ago
Glasgow , Lanarkshire
permanent, full-time
£25,000 - £30,000 per annum

Customer Service Advisor - Insurance – Glasgow (or other branch location)Do you enjoy helping people... Customer Service Advisor - Insurance – Glasgow (or other branch location)Do you enjoy helping people and thrive in a busy environment where attention to detail matters? Are you experienced in customer service and looking to work in a supportive team that values your input?Patons Insurance is a leading taxi insurance provider with branches in Glasgow, Stockton, Liverpool and Manchester. We are now looking for a friendly and professional Customer Service Advisor to join our growing team.The RoleYou’ll be the first point of contact for our customers – by phone, email, online, or in person. Your role will focus on handling policy queries, mid-term adjustments and claims support while ensuring all processes follow FCA guidelines and our internal standards.This is a varied and people-focused role where clear communication and great service are key.Key Responsibilities Provide excellent customer service and policy supportManage mid-term adjustments and customer queries efficientlyHandle claims support and explain relevant policy details clearlyEnsure all documentation and customer interactions comply with FCA regulationsWork closely with team members to maintain high service standardsKeep up to date with product knowledge through ongoing developmentSupport branch standards and contribute to a professional work environmentSuggest improvements to systems and processes where helpful About Our CompanyWith decades of experience in taxi insurance, Patons Insurance has built a trusted name across the UK. We pride ourselves on our friendly teams, straightforward service, and long-standing customer relationships.The Benefits Competitive salarySupportive team environmentOpportunities for training and developmentModern and welcoming office spacesPotential career progression within the company The PersonWe’re looking for someone who brings: Insurance experience necessaryA helpful, organised, and proactive attitudeStrong communication skills – both written and verbalGood time management and ability to prioritiseIT literacy A commitment to doing things properly and fairly If this sounds like the right fit for you, we’d love to hear from you. Apply today and take the next step in your customer service career with Patons Insurance.

created 6 days ago
updated 3 days ago