Customer Service Administrator Salary: £25,521.60 plus... Customer Service Administrator Salary: £25,521.60 plus 25 days annual holiday entitlementPermanent, Full Time Mon-Fri 8:30 – 5:00Based at Cornwall TR27 5JRJob purpose:As part of a team, the Customer Service Administrator will support the Customer Service Team in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner.Key responsibilities: Answering the telephone and inputting any relevant information from the telephone call into the database on the computer.Develop strong relationships with the wheelchair service team.Update computer records for reconditioned and new wheelchairs.Raising job cards on the computer system and ensuring all details are correct and ready for the engineer to carry out the visit to the service user.Contact service users to arrange visits by the engineer for repairs, collections and deliveries.Filing or scanning all relevant paperwork and job cards, setting up and maintenance of filing systems as and when required.Ensure workloads are managed effectively and all daily tasks are completed.Maintain a professional customer service attitude when dealing with all service users and other agencies.Observe all regulations covering the confidentiality of the service user information accessed in undertaking the role.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Liaise effectively between departments to ensure excellent customer service and information accuracy is maintained. Skills and Qualifications Computer literateGood communication, verbal and writtenExperience of invoicing and accounts proceduresExperience of working within a service provider industryFlexible approach to working conditions and working environment changeSelf-motivated and enthusiastic worker ConfidentialityDuring the course of the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.OtherThis role involves contact with vulnerable people and access to their records and therefore it will be necessary for the company to obtain a satisfactory DBS check on all staff employed in this role. Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
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Transport Supervisor - Working for a leading hire company who supply specialist plant hire equipment... Transport Supervisor - Working for a leading hire company who supply specialist plant hire equipment to the construction and civil sectors.Work for a well established global company who is a market leader in equipment rentals, providing a range of solutions to meet their customers needs! Benefits for the Transport Supervisor: Monday to Friday working hours Basic salary up to £40,000Full-Time Permanent role Pension & Healthcare schemeUp to 25 days holiday plus bank holidays Training & progression available The Role of Transport Supervisor: You will be responsible for the delivery of effective transport routes Ensuring drivers, vehicles and routes operate to a high level of safety Dealing with any issues that may arise from customers or drivers Briefing and de-briefing drivers You may have had experience as a Transport Supervisor, Logistics Supervisor, Transport Controller, Transport Co-ordinator, Transport Planner, Logistics Controller, Transport Administrator, Transport Manager or similar. Apply NOW or contact Rachel on 01933667229 or rachel.simpson@pathrecruitment.com to find out more on this Transport Supervisor role!
Transport Supervisor - Working for a leading hire company who supply specialist plant hire equipment... Transport Supervisor - Working for a leading hire company who supply specialist plant hire equipment to the construction and civil sectors.Work for a well established global company who is a market leader in equipment rentals, providing a range of solutions to meet their customers needs! Benefits for the Transport Supervisor: Monday to Friday working hours Basic salary up to £40,000Full-Time Permanent role Pension & Healthcare schemeUp to 25 days holiday plus bank holidays Training & progression available The Role of Transport Supervisor: You will be responsible for the delivery of effective transport routes Ensuring drivers, vehicles and routes operate to a high level of safety Dealing with any issues that may arise from customers or drivers Briefing and de-briefing drivers You may have had experience as a Transport Supervisor, Logistics Supervisor, Transport Controller, Transport Co-ordinator, Transport Planner, Logistics Controller, Transport Administrator, Transport Manager or similar. Apply NOW or contact Georgina on 01933667220 or georgina.wittich@pathrecruitment.com to find out more on this Transport Supervisor role!
Hire Controller - Feel stuck in your current Hire company...? Want to be noticed, be rewarded with a... Hire Controller - Feel stuck in your current Hire company...? Want to be noticed, be rewarded with a great bonus, with no weekends and work with a fantastic team! 23 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based near West Drayton!Benefits for the Hire Controller: Up to £35k DOENo weekend work!23 days holiday + bank holiday + the option to buy additional days.Discount schemes on major retailers, gyms, hospitality, holidays & more!Company pension scheme.Company health benefit scheme Responsibilities of the Hire Controller: As the hire controller you will build important relationships with internal and external clients.You will be x hiring, rehiring and sourcing equipment from third party suppliers.Manage a fast paced and busy hire desk.Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.You will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date.You may use Syrinx, Inspire, or a similar CRM system. The Hire Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, although this is not essential.You may have worked as a plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller.Hit the APPLY button now to be considered for this hire controller role or find out more information and we will be in contact!
Customer Service Assistant - B2B Drinks Platform – London – Up to £31,500 plus package This is a ra... Customer Service Assistant - B2B Drinks Platform – London – Up to £31,500 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses.This role will be 5 days per week in the West London office. What this business offers: A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture. Customer Service Manager responsibilities include: Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need.Handle day-to-day customer service enquiries via phone, email and system platforms.Process orders accurately and efficiently, ensuring customers receive the right products on time.Assist in maintaining customer service metrics and updating internal systems.Gather customer feedback and flag trends or issues to the Customer Service Manager.Work closely with sales, operations and supply chain teams to resolve queries.Help monitor stock, deliveries and order flows to support a smooth customer experience.Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential).Excellent communication skills with a friendly, professional and proactive approach.Strong attention to detail and ability to manage multiple tasks at once.Comfortable using CRM systems, email platforms and spreadsheets.Team player who enjoys working collaboratively with other departments.Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram
Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkerin... Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology? If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support role This role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it's a straightforward question or something that requires more time and ownership, you'll be there to support customers every step of the way. No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided. CANDIDATE REQUIREMENTS * Ability to work collaboratively in a team environment * Problem-solving skills and a proactive approach to identifying potential security issues * Good communication skills to effectively document and report security findings Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
We're recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year.... We're recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you'll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time. Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy. * Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! * Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub * Length of Service and monthly recognition awards * Opportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times. Customer Service Advisor pay: £23,809.50 per annum.
Customer Service Advisor CO Home Improvements Competitive Salary Wakefield Part Time, 3-4 days a wee... Customer Service Advisor CO Home Improvements Competitive Salary Wakefield Part Time, 3-4 days a weekBenefits:Commission Structure | 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you. About the Role:This is a part time role of 3-4 days a week and you’ll be a key point of contact for customers throughout their journey. Key responsibilities include: Act as the main point of contact between customers, suppliers, and internal teams to resolve queries quickly and effectively.Build and maintain strong working relationships with both internal departments and external partners.Gather and record customer feedback at key stages of the customer journey.Respond to customer emails and calls promptly and professionally.Obtain and evaluate information to handle product and service enquiries in line with company guidelines.Keep customers regularly updated on progress and ensure they’re satisfied with the service provided. What we are looking for: Experience in the home improvement industry is a plus, but full training will be provided.Confident communicator with strong listening and people skills.Calm, polite, and professional when handling customer concerns.Highly organised with excellent attention to detail.Motivated, proactive, and able to manage your own workload effectively.Strong customer focus with a genuine desire to deliver great service.Able to use your initiative to resolve issues and find practical solutions.Competent with Microsoft Office, especially Excel, and comfortable working accurately with data. If the above sounds like you, we would like to hear from you!How to apply:Ready to start your career with us? Apply with your CV. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per yea... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits: 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay: £23,809.50 per annum.
We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per yea... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits: 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay: £23,809.50 per annum.
Hire Desk Manager - Milton Keynes - £30,000 - 36,000 + Excellent BenefitsA fantastic opportunity has... Hire Desk Manager - Milton Keynes - £30,000 - 36,000 + Excellent BenefitsA fantastic opportunity has arisen for a Hire Desk Manager to join a well-established hire company in Milton Keynes. This role involves overseeing a busy plant and tool hire desk and ensuring smooth day-to-day hire processes.Benefits of the Hire Desk Manager role: Competitive salary up to £36,000.Monday to Friday, 7:30AM - 5:00PM (No weekends)23 days holiday + bank holiday + the option to buy additional days annual leave.Cycle to Work Scheme - save money on bikes and cycling equipmentDiscounts at major retailers, gyms, restaurants and more!Life Assurance - financial security for you and your loved ones The Role: As a Hire Desk Manager, you will play a key role in managing the hire and coordination of plant equipment. Responsibilities include: As a Hire Desk Manager you will be dealing with customer site enquiries face to face, over the phone and via emails, arranging the on and off hire of machinery.Covering for the manager and senior team ensuring all tasks and functions run as normalHandling administrative tasks related to hires and contractsSupporting the team in a fast-paced hire desk environmentChase up all quotes or enquiries to maximise business and gain any x hire opportunitiesCommunicating with internal teams and customers to ensure a seamless service Company Overview: A well-established business with a strong presence in the hire industryA growing company with exciting new contractsFast-paced and rewarding work environmentCommitted to employee development and progression To be successful in this role, you may have worked as a: Hire Controller, Senior Hire Controller, Plant Hire Coordinator, Rental Manager, Hire Desk Controller, Hire Desk Manager, Hire & Sales Coordinator, Hire Coordinator, Hire & Sales Controller, Assistant Hire Manager, Tool Hire Manager or Tool Hire Supervisor. You may also have experience in plant hire, tool hire, construction hire, non mechanical plant, powered access, or related industries.Apply today to be considered for this Hire Desk Manager position in Milton Keynes.
We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per yea... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits: 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay: £23,809.50 per annum.
We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per yea... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits: 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay: £23,809.50 per annum.
We are recruiting enthusiastic Customer Service Advisors, earning £14.21 per hour. In this role, y... We are recruiting enthusiastic Customer Service Advisors, earning £14.21 per hour. In this role, you’ll provide exceptional customer support, manage queries from start to resolution, and ensure every interaction delivers outstanding satisfaction.Customer Service Advisor benefits: Training is included to prepare you for this role Customer Service Advisor role: Provide the highest levels of customer satisfaction and service at each customer contactOwn a customer/Internal contact from receipt through to resolution, ensuring promised actions are completed and the customer is kept up to date at all timesGather customer data to ensure UU’s records are completeInvestigate a Customer/Retailer/Internal query to resolution and to their satisfactionStrive for telephone resolution first timeEscalate to Team Leaders where it doesn’t feel it is the right outcome for the customerProactively contact customers based on their interactions and feedback on UU’s automated systems.Plan a schedule of works against household and non-household targetsMonitor schedules throughout the day, keep customers updated and plan any required top up workBuild effective working relations with other UU teams as well as the Contract Partner’s field operationsUndertake ad-hoc projects and activities as required by Metering Delivery Customer Service Advisor pay: £14.21 per hour.
Customer Service Planner Location:, Birkenhead, Wirral, CH41 1BP (free on-site parking)Salary: £26,0... Customer Service Planner Location:, Birkenhead, Wirral, CH41 1BP (free on-site parking)Salary: £26,000 p.a. (Pro rata for Part time/term time)Full Time: 8:30 to 5pm- 40hr per week.Part Time & ‘Part time/term time’ opportunities availableJob DescriptionWe are looking for somebody to join our planning department. Our planning team is based at our head office on the Wirral and is busier than ever booking appointments for our various project teams. Our call handlers use state-of-the-art equipment and software to ensure that our teams operate efficiently and deliver excellent customer service.This is a full-time role within Aqualogic, and we are looking to fill this position quickly. Early applications are encouraged as interviews will commence as soon as possible.Our office is located at Tower Quays with free on-site parking and is a 10-minute walk from Hamilton Square station, also on a main bus route.If you have experience working in a call centre and are looking to move your career forward, this could be the role for you.As water conservation becomes increasingly vital, the projects we work on are ever more essential.This is an exciting opportunity for someone with call centre experience who is looking for a more varied and dynamic role.We require someone with excellent communication skills who can clearly explain a technical service over the phone to people of all ages. Full training will be provided.You will need to be motivated, self-driven, and computer literate.The successful candidate must possess excellent communication skills and be committed to maintaining consistently high-quality standards.Responsibilities Outbound: Contacting customers from a large database to make appointments, including explaining the service being offered, and clustering appointments by postcode.Inbound: Receiving customer calls to request a Water Efficiency audit.Scheduling appointments using our booking system.Liaising with engineers/technicians.Basic administration duties. This list of duties is not exhaustive.Skills Telephone call handling (essential)Basic office administrationMS Office (Word, Excel, Outlook) – EssentialDriving – Not essentialExcellent communication skills with the ability to explain technical services clearly to a wide range of people. Experience Handling inbound calls from members of the publicMaking outbound calls from a list of warm contactsExperience working in a busy office environmentAbility to work on own initiativeOutgoing personality and strong customer service skills INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.