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Date Posted
Derby , East Midlands
permanent, full-time
£26,500 per annum

An IT support company is eager for an enthusiastic individual to join their friendly team, the chose... An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,Duties: Providing first line support to staff and customersCreating daily reports for the IT departmentUpdating the company’s ticketing system CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

created 1 hour ago
Gateshead , North East
permanent, full-time
£26,000 per annum

An IT support company is eager for an enthusiastic individual to join their friendly team, the chose... An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systemsLog incidents accurately and escalate where necessaryDeliver a positive and professional customer experience CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

created 1 hour ago
Birkenhead , North West
permanent, full-time
£26,000 per annum

Customer Service Planner – BirkenheadEmployment: Full TimeLocation: 12 Tower Quays, Birkenhead, Wirr... Customer Service Planner – BirkenheadEmployment: Full TimeLocation: 12 Tower Quays, Birkenhead, Wirral, CH41 1BPSalary: £26k FTEFull Time:  8:30 to 5 40hr per week.Part Time & ‘part time/term time’ opportunities.DescriptionWe are looking for somebody to join our planning department. Our planning team is based at our head office on the Wirral and is busier than ever booking appointments for our various project teams. Our call handlers use state-of-the-art equipment and software to ensure that our teams operate efficiently and deliver excellent customer service.This is a full-time role within Aqualogic, and we are looking to fill this position quickly. Early applications are encouraged as interviews will commence as soon as possible.Our office is located at Tower Quays with free on-site parking and is a 10-minute walk from Hamilton Square station, also on a main bus route.If you have experience working in a call centre and are looking to move your career forward, this could be the role for you.As water conservation becomes increasingly vital, the projects we work on are ever more essential.This is an exciting opportunity for someone with call centre experience who is looking for a more varied and dynamic role.We require someone with excellent communication skills who can clearly explain a technical service over the phone to people of all ages. Full training will be provided.You will need to be motivated, self-driven, and computer literate.The successful candidate must possess excellent communication skills and be committed to maintaining consistently high-quality standards.Responsibilities Outbound: Contacting customers from a large database to make appointments, including explaining the service being offered, and clustering appointments by postcode.Inbound: Receiving customer calls to request a Water Efficiency audit.Scheduling appointments using our booking system.Liaising with engineers/technicians.Basic administration duties. This list of duties is not exhaustive.Skills Telephone call handling (essential)Basic office administrationMS Office (Word, Excel, Outlook) – EssentialDriving – Not essentialExcellent communication skills with the ability to explain technical services clearly to a wide range of people. Experience Handling inbound calls from members of the publicMaking outbound calls from a list of warm contactsExperience working in a busy office environmentAbility to work on own initiativeOutgoing personality and strong customer service skills    INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

created 1 day ago
Coventry , West Midlands
permanent, full-time
£23809.50 per annum

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

created 2 days ago
Newcastle upon Tyne , North East
permanent, full-time
£25,087 per annum

We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’... We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’ll join our Sales team, supporting new and existing customers with sales and retention enquiries, recommending the right products and services, and delivering a personalised, target-driven customer experience.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this role.  Customer Service Advisor role:  The roles offered are within the Sales team, which combines the Mobile and Broadband departments. Advisors will sell a wide range of products and services to new and existing customers, including mobiles, SIM-only plans, tablets, laptops, smart watches, home broadband, TV, 4G Wi-Fi and insurance. The role involves having personalised conversations to understand customer needs, recommend suitable products, and retain customers considering cancellation. Advisors will work towards monthly revenue, conversion and service targets while delivering an excellent customer experience through both new sales and retention enquiries.Customer Service Advisor pay:  £25,087 with a pay rise after 6 months in the business

created 2 days ago
Liverpool , North West
permanent, full-time
£24,781 per annum

We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquir... We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquiries, and maintain a safe and welcoming station environment.Customer Service Benefits  Strong pension schemesExcellent job stabilityCareer progression opportunitiesIndustry-recognised trainingInclusive and diverse workplace cultureFree or discounted travel across eligible rail routes (role dependent) Full training will be provided to prepare you for this role. Customer Service Pay:   Salaries starting from £24,781.Customer Service Role:  Support passengers by assisting with journey planning, ticketing, and railcards.Delivering updates on train times and service disruptions, and handling enquiries or complaints professionally.Managing ticket sales, refunds, and compensation claims.Offer assistance to passengers who require extra support and ensure accessibility and excellent customer care.Maintain a clean, safe, and welcoming station environment through routine cleaning, waste management, hazard reporting, and safety checks.

created 2 days ago
Liverpool , North West
permanent, full-time
£12.40 - £12.90 per hour

We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service benefits:  Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service on the bar or floor, including serving drinks, taking and relaying food orders, handling payments, and keeping customer areas clean and welcoming. These roles require energy, enthusiasm, strong communication skills, and the ability to multitask and thrive in a busy environment.Back of House roles focus on food preparation and kitchen support under the direction of the Chef, with opportunities to take on greater responsibility over time. Team members must work well under pressure, communicate effectively, and maintain high hygiene standards. Previous experience is beneficial but not essential for motivated, quick learners. Candidates must be comfortable handling all food types, including meats, with development opportunities available for those passionate about a career in the food industry.Customer Service pay: £12.40 - £12.90 per hour. Additional £1.20 p/h between the hours of 12am-6am

created 2 days ago
Sheffield , Yorkshire and The Humber
permanent, full-time
£12.21 per hour

We are recruiting for Customer Service representatives to earn £12.21 per hour. Career progression a... We are recruiting for Customer Service representatives to earn £12.21 per hour. Career progression and flexible shifts available. Customer Service Benefits: Full training, living wage foundation rates of pay, Commission scheme, a Recognition programme, Discount card, Full uniform, 28 days for Holidays and Pension Scheme.Full training will be provided to prepare you for this role. Customer Service Pay: £12.21 per hour Customer Service Role: Duties will involve providing excellent customer service, cash handling and managing stock.

created 2 days ago
Rotherham , Yorkshire and The Humber
permanent, full-time
£25,480 per annum

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

created 2 days ago
Rowley Regis , West Midlands
permanent, full-time
£29,000 per annum

Recruit4staff are representing a well-established waste management business in their search for a Cu... Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley RegisJob Details: Pay: £29,000 per annumHours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish times depending on customer availability)Duration: PermanentBenefits: Company Car, The successful Customer Resolution Officer will receive a company car and the opportunity to build long-term relationships with clients across the West Midlands.Job Role: The Customer Resolution Officer will be responsible for resolving customer complaints and queries efficiently while protecting the company’s commercial position. As a Customer Resolution Officer, you will manage your own diary, attend customer visits, negotiate rates, and maintain strong working partnerships with clients. You will take a calm and level-headed approach to problem-solving, making confident on-the-spot decisions to ensure satisfactory outcomes for all parties. The role also involves managing a busy workload through a CRM system, where effective time management is essential, alongside using your in-depth geographical knowledge of Birmingham and the surrounding areas.Essential Skills, Experience, or Qualifications: Previous experience within a similar positionStrong negotiation, problem-solving, communication, and IT skillsThe ability to organise and prioritise workloads to meet deadlinesConfidence within a customer-facing roleClean Full UK Driving Licence Commutable From: Birmingham, Dudley, Oldbury, Smethwick, Halesowen, West Bromwich and surrounding West Midlands areasSimilar Job Titles: Client Resolution, Negotiator, Client Relations, Account Manager, Customer Care Agent, Retentions Agent, Retentions AdvisorThis Customer Resolution Officer position offers a varied and autonomous role within a supportive and growing business.If you are an experienced Customer Resolution Officer looking to progress your career, please apply now.For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

created 2 days ago
Inverness , Inverness-Shire
contract, full-time
£13.45 per hour

Storytellers/Guest Services  – The Loch Ness Centre- Drumnadrochit-InvernessWe are looking for passi... Storytellers/Guest Services  – The Loch Ness Centre- Drumnadrochit-InvernessWe are looking for passionate, engaging individuals to become part of our Storytellers/Guest Services team and help us create unforgettable moments for our guests.Join us as we walk guests through 500 million years of Loch Ness history. Our guests delve deeper into the real places, people, stories, and scientific research that has turned Nessie into an iconic Scottish legend.As a Storyteller/Guest Services Team Member, you’ll play a central role in bringing the stories, science and magic of Loch Ness to life. Whether you’re welcoming guests at the start of their adventure, answering enquiries and supporting admissions, or leading dynamic guided tours, you’ll help ensure each visitor enjoys a warm, memorable and immersive experience.These seasonal positions will be active between March and October of 2026 with a selection of different hours. Through our exceptional, bespoke training program you will have the skills to deliver memorable and enjoyable guided tours, deliver guest engagement across the attraction and work as a team to provide every guest with an exceptional experience.The Ideal CandidateYou will be confident engaging with groups and have the desire to bring a genuine passion to the storytelling, and share the tales of Nessie with warmth, energy and enthusiasm. You will have the ability adapt to the needs of each guest, whether delivering the scripted tour with confidence and flair or helping visitors explore the attraction with ease. Every interaction you have contributes to the journey we promise—one that is engaging, informative and full of wonder.A genuine desire to learn, grow and continually develop your knowledge of Loch Ness is essential, as you will regularly interact with guests who are eager to ask questions and explore the stories behind the legend. You must have the flexibility to work weekends and bank holidays.What We Offer•        Cash back on your medical costs•        An additional day off for your birthday•        Shopping discounts and much more…Contract: 0 hours contract-6 months March to SeptemberHourly pay rate: £13.45If you are passionate about storytelling, have an interest in the Loch Ness legend, thrive in a guest‑facing environment and want to help shape unforgettable moments at one of Scotland’s most iconic attractions, we’d love to hear from you.You may be a student seeking flexible hours, a creative soul looking for an inspiring environment, or someone eager to be part of something truly special—we have opportunities designed to fit your life. Loch Ness has a story. Now it’s your turn!

created 3 days ago
Doncaster , Yorkshire and The Humber
permanent, full-time
£30,000 - £35,000 per annum

We have an excellent opportunity for a Client Engagement Executivewhere you will play an important r... We have an excellent opportunity for a Client Engagement Executivewhere you will play an important role in driving client engagement and supporting future sales growth.  This is a hybrid position and you will need to be able to attend their office in Doncaster weekly. You will be working for one the UKs leading providers of a Managed Services for the provision of Training. Like any other organisation, it’s the people that make the difference – Are you ready for the challenge?About the roleAs Client Engagement Executive, you will: Take ownership of newly signed Managed Learning Service and other large contractsEnsure a seamless and successful transition from sale to active engagementProactively connect with all relevant stakeholdersEmbed the service within the client organisationDrive meaningful utilisation during the first 3–6 months of the contractAct as the bridge between the client and internal teamsEnsure clarity, confidence, and momentum from day one Key Accountabilities:Influencing SalesPlay a key role in influencing client retention and future sales by driving engagement, uncovering growth opportunities, and demonstrating clear value from the outset.Onboarding Lead:Take immediate ownership of newly signed contracts, initiating structured onboarding plans that introduce the Managed Learning Service clearly and effectively to all relevant stakeholders.Stakeholder Connector:Identify, map and proactively engage key decision-makers, influencers and end users to ensure full awareness of the service, its benefits, and how to access it.Engagement Driver:Maintain regular contact with clients during the initial 3–6 month period, encouraging adoption and addressing any barriers to engagement to ensure the service becomes embedded within the organisation.Relationship Builder:Develop strong, trust-based relationships with client stakeholders, acting as their primary point of contact until the service is fully operational and integrated.Service Champion: Clearly communicate the value, scope and processes of the Managed Learning Service, ensuring clients understand how to maximise its impact within their business.Progress Monitor:Track engagement levels and utilisation, providing updates internally and intervening early where additional support or clarification is required.Transition Facilitator:Ensure a smooth handover to long-term client relationship management team once the client is fully engaged and actively using the service.RewardsThis position of Client Engagement Executiveis a full-time permanent role, with an attractive salary of circa £30,000 to £35,000 per annum plus bonuses, depending on experience with opportunities for progression.The Knowledge & Skills you’ll need for the role of Client Engagement Executive: Client Relationship Expertise: Demonstrable experience in client relationship management, customer success, onboarding or account management within a B2B environment.Proactive Approach: Self-motivated and confident in initiating conversations, building networks and driving engagementStrong Communication Skills: Clear, professional and confident communicator, capable of engaging stakeholders at all levels of an organisationOrganisational Strength: Able to manage multiple client onboarding journeys simultaneously, maintaining structure and attention to detailCommercial Awareness: Understands the importance of client retention, service adoption and long-term value creationLearning Mindset: Appreciates the impact of managed learning solutions and is motivated to help organisations maximise the value of their development initiatives About the CompanyOur client is one the UKs leading providers of a Managed Service provision of Training, where organisations easily source every type of learning solution, including local authorities, metropolitan police service, central government, the NHS and successful private companies.As a comprehensive training provider, they have an outstanding pedigree along with all the necessary accreditation that enable them to deliver value, expertise and enhanced organisational performance.Why them?You’re a fun and friendly person who values good relationships and takes absolute pride in everything you do and you want to be part of their success story – and we’d like to hear from you today!How to ApplyPlease note this role is subject to a DBS check. eRecruitSmart is advertising the role of Client Engagement Executiveon behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

created 6 days ago
London , London
permanent, full-time
£30,000 - £37,000 per annum

Customer Service Assistant -  B2B Drinks Platform – London – Up to £31,500 plus package This is a ra... Customer Service Assistant -  B2B Drinks Platform – London – Up to £31,500 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses.This role will be 5 days per week in the West London office. What this business offers: A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture. Customer Service Manager responsibilities include: Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need.Handle day-to-day customer service enquiries via phone, email and system platforms.Process orders accurately and efficiently, ensuring customers receive the right products on time.Assist in maintaining customer service metrics and updating internal systems.Gather customer feedback and flag trends or issues to the Customer Service Manager.Work closely with sales, operations and supply chain teams to resolve queries.Help monitor stock, deliveries and order flows to support a smooth customer experience.Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential).Excellent communication skills with a friendly, professional and proactive approach.Strong attention to detail and ability to manage multiple tasks at once.Comfortable using CRM systems, email platforms and spreadsheets.Team player who enjoys working collaboratively with other departments.Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

created 1 week ago
updated 1 week ago
Epsom , South East
contract, full-time
£25,000 per annum

We have an excellent opportunity for a Client Coordinator to join our clients friendly team, to supp... We have an excellent opportunity for a Client Coordinator to join our clients friendly team, to support the Autism Assessment Service (AAS) in delivering the highest standards of customer service and patient care. This is a remote role (UK-based) for a 12-month fixed term contract and both Full Time and Part Time positions are available.About the rewardsAs a Client Coordinator you will receive a salary of £25,000 per annum pro rata plus: Fully remote working from home23 days paid holiday, plus all bank holidaysCompany pensionCommitment to supporting a healthy work–life balance  This is a remote working position and the hours of work are: Full Time: 35 hours per week Mon - Fri (no weekends or Bank Holidays)Part Time 17.5 hours per week Mon - Fri (no weekends or Bank Holidays) About the roleAs Client Coordinator your primary responsibility is to support the delivery of autism assessments commissioned by NHS partners, with a strong emphasis on quality, confidentiality, and compassionate service.You will play a key role in ensuring the smooth coordination of appointments, assessments, reporting, and invoicing. The role requires excellent organisational skills, attention to detail, and the ability to build positive working relationships with clients, clinicians, and external stakeholders. You will be responsible for managing referrals efficiently and ensuring processes are followed accurately and in a timely manner. Key responsibilities will include: Booking, coordinating and maintaining accurate records of all appointments on behalf of the Autism Assessment ServiceCapture, record and maintain up-to-date client information across relevant systemsLiaise with patients via phone and email to gather detailed personal information to support the clinical teamReview questionnaires, forms and personal information for completeness, following up where requiredProofread, format and securely file confidential clinical reports, ensuring quality standards and deadlines are metWork in line with agreed processes to ensure accuracy, compliance, and adherence to legal requirementsContribute proactively to improving internal processes, policies and proceduresBuild and maintain positive working relationships with local authorities, clinicians and internal teamsSupport the achievement of agreed targets and KPIs aligned with company objectivesAccurately navigate and update the Customer Relationship Management (CRM) system, including follow-ups, appointment confirmations and diagnosesProcess billing information from clinicians and ensure accurate invoicing to clientsUndertake any other reasonable duties as agreed with your line manager About youTo be successful for the role of Client Coordinator an interest in psychology or a relevant qualification is desirable but is not essential. Applications are welcomed from Assistant Psychologists seeking to develop their skills and gain regular access to experienced clinicians and you must be / have: Exceptional administrative and organisational skillsGood IT skills, including Microsoft Office, databases, and CRM systemsStrong interpersonal skills with the ability to build rapport and demonstrate empathyAbility to handle confidential and sensitive informationExcellent telephone manner and responsiveness to enquiriesEducated to a minimum of A-level standard (or equivalent) is preffered but not essentialHigh attention to detail with strong planning and prioritisation skillsA strong commitment to delivering outstanding customer serviceConfident multitasker and problem-solver with a proactive approachDemonstrates empathy for the client groupSelf-motivated, flexible, and adaptable with a positive “can-do” attitudeAble to handle confidential and sensitive information with discretionComfortable working independently as well as collaboratively within a wider teamResilient and able to work under pressure while meeting strict deadlinesConsistently demonstrate company values How to ApplyeRecruitSmart is advertising this role on behalf of the hiring company. By applying, your CV will be reviewed and forwarded to the hiring manager responsible for this vacancy.You must currently reside in and have the right to work in the UK and live within a reasonable commute to the role. Please ensure your CV includes your location and contact details, otherwise you may not be considered. Only suitable applicants will be contacted.We look forward to receiving your application.

created 1 week ago
Beverley , Yorkshire and The Humber
permanent, full-time
£24,000 per annum

We’re recruiting for Learner Engagement Advisors to earn up to £24,000 per annum + bonus available.T... We’re recruiting for Learner Engagement Advisors to earn up to £24,000 per annum + bonus available.Training is included to prepare you for this roleLearner Engagement Advisor role:  This is an exciting opportunity to join a fantastic organisation as a Learner Engagement Advisor, the main responsibilities of the Learner Engagement Advisor is to complete enrolment activity with pre-qualified learners wishing to embark on a pre-employment training course. Learner Engagement Advisors will complete all onboarding paperwork with prospective learners along with the online pre induction checks, offering high quality CIAG throughout and supporting learners with getting ready to start their learning journey.Main Duties include:• Complete all enrolments scheduled by the learner recruitment team• Manage diary effectively to meet weekly enrolment activity targets• Give clear and accurate information relating to the jobs and courses.• Manage candidate expectations• Carry put effective pre induction session for all online learners ensuring they are readyfor first day in learning• Attend open days and carry out F2F enrolment if needed – (subject to availability andlocations)• To ensure the candidate onboarding process is followed to guarantee a high-qualitylearner experience• Actively track and report back on DNA’s to Team leader to support improvements inthe learner recruitment process• Ensure all administrative tasks including enrolment and induction paperwork arecompleted timely and accurately• To deliver outstanding Information, Advice and Guidance to new and existing learners• Support skills delivery team with learner day 1 experience and retention for newlearners to support retention KPIs• Build and maintain strong working relationships with key departments• Always adhere to GDPR regulations.• Ensure all training and CPD opportunities are undertaken• Attend all meetings and company updatesLearner Engagement Advisor role:  £24,000 per annum + bonus available.

created 1 week ago