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Hull , Yorkshire and The Humber
permanent, full-time
£12.71 per hour

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour.

created 7 hours ago
Halifax , Yorkshire and The Humber
permanent, full-time
£34,000 - £46,000 per annum

Design and Project Manager (Sauna & Steam Room Projects)Salary: £34,000 to £46,000 OTE + benefit... Design and Project Manager (Sauna & Steam Room Projects)Salary: £34,000 to £46,000 OTE + benefits (depending on experience)Location: Home based – must live in Yorkshire (for occasional meetings & site visits)Hours: Monday to Friday, 9:00am – 5:30pmBenefits: Pension, HealthcareAbout AqualineAqualine is a market-leading supplier of premium saunas, steam rooms and wellness products, delivering bespoke solutions to both domestic and commercial clients worldwide.Due to continued growth, we are now looking for a Design & Project Manager to take full ownership of projects from initial client brief and site survey through to design, delivery and final handover.This is a hands-on, varied role suited to someone who enjoys being involved in the full lifecycle of a project, not just one part of it.The RoleThis is not a purely sales or office-based design role.You will be responsible for managing projects end-to-end, combining client interaction, site surveying, technical design and project coordination to deliver high-quality bespoke installations.You will act as the key point of contact throughout each project, ensuring everything runs smoothly from concept through to completion.Key Responsibilities Managing projects from initial enquiry through to installation and handoverConducting site visits, surveys and measurements to understand client requirementsDesigning bespoke sauna and steam room solutions using AutoCAD / RevitProducing technical drawings, layouts and specificationsPreparing accurate quotations, costings and project plansAdvising clients on design, layout and product suitabilityCoordinating installers, suppliers and subcontractorsManaging timelines, logistics and overall project deliverySupporting with product selection, sourcing and developmentMaintaining strong relationships with clients, suppliers and internal teamsEnsuring a high standard of delivery and customer satisfaction throughout About YouWe are looking for someone with a well-rounded background, ideally combining design, surveying and project management experience.You will likely come from a KBB, interiors, construction, or bespoke product environment, where you’ve been involved in projects from start to finish.Essential Skills & Experience Strong experience using AutoCADRevit experienceBackground in both design and project management (not design-only)Experience carrying out site surveys, measurements and client visitsProven ability to manage projects from concept through to completionStrong understanding of materials, installation and technical detailExperience preparing quotations, costings and technical proposalsAbility to manage multiple projects simultaneouslyConfident dealing directly with clients and managing expectationsCommercial awareness and strong problem-solving abilityExcellent organisational skills and attention to detailFull UK driving licence Highly Desirable Experience within KBB, bathrooms, interiors, construction or bespoke installationsBackground in kitchens, bedrooms, bathrooms or similar fitted productsExperience working with installers, subcontractors or supply chainsExposure to product sourcing or developmentExperience working within a small, fast-paced business environment The Person Practical and hands-on, not just desk-basedComfortable taking ownership and making decisionsStrong communicator with a customer-focused approachOrganised, adaptable and able to juggle multiple projectsEnjoys being involved in all aspects of a project, not just one stage Why This Role?This is a genuinely varied opportunity where you will play a key role in delivering high-quality bespoke projects.You’ll have the autonomy to manage your own work, while being part of a growing business where your input and experience will make a real difference.Interested? Please apply with your updated CV. THIS ROLE HAS BEEN PREVIOUSLY ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED.  INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

created 10 hours ago
Rotherham , Yorkshire and The Humber
permanent, full-time
£25,480 per annum

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

created 1 day ago
Cottingham , Yorkshire and The Humber
permanent, full-time
£12.71 per hour

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour.

created 3 days ago
updated 3 days ago
Great Driffield , Yorkshire and The Humber
permanent, full-time
£12.71 per hour

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour.

created 3 days ago
Rotherham , Yorkshire and The Humber
permanent, full-time
£25,480 per annum

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

created 3 days ago
Sheffield , Yorkshire and The Humber
permanent, full-time
£25,480 per annum

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

created 3 days ago
Coventry , West Midlands
permanent, full-time
£12.71 per hour

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour.

created 3 days ago
Liverpool , North West
permanent, full-time
£12.71 per hour

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour.

created 3 days ago
Sheffield , Yorkshire and The Humber
permanent, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors.Customer Service Assistant benefits: This role off... We’re recruiting for Customer Service Advisors.Customer Service Assistant benefits: This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday.  We also offer tremendous potential with a growing worldwide organisation.Training is included to prepare you for this roleCustomer Service Advisor role: Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension. Updating personal information with a high attention to detail.Processing requests for written information to be sent to our members.Providing accurate information from our knowledge/customer databases.Helping customers complete documentationExplaining our processes and setting correct expectations. Customer Service Advisor pay:£12.21 per hour. MEETS NATIONAL LIVING WAGE

created 3 days ago
Haslingden , North West
permanent, full-time
£25,000 - £30,000 per annum

Credit Hire Motor Insurance Claims HandlerSalary: Competitive dependent on experience Location: Hasl... Credit Hire Motor Insurance Claims HandlerSalary: Competitive dependent on experience Location: Haslingden - Car driver essential Job Type: Full time, PermanentWorking Hours: Monday to Friday, 8:30am – 5:30pm (office-based) Plus 1 Saturday per month, 9:00am – 12:00pmA little bit about us:Collision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden.We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish.Job Description:We are looking for a proactive and organised Credit Hire Claims Handler to join our growing team. In this role, you will take ownership of claims from initial notification through to completion, ensuring a seamless journey for each client.This is a fast-paced and varied position where no two days are the same. You’ll be at the heart of the operation, coordinating with multiple parties while delivering excellent customer service at every stage.Key Responsibilities: Process new claim notifications efficiently and accuratelyGuide clients through the claims process, providing clear advice and regular updatesManage your own caseload from start to finish, ensuring all tasks are completed in a timely mannerMaintain accurate records, including notes, logs, and diary entriesLiaise with bodyshops, solicitors, and third-party insurers to progress claimsMonitor claim progress and proactively resolve any issues or delaysEnsure full compliance with legal requirements, industry regulations, and company standards Skills & Experience: Previous experience in credit hire, insurance claims, or a similar role is advantageousExcellent communication and customer service skillsStrong organisational skills with the ability to manage multiple cases effectivelyAbility to work well under pressure in a fast-paced environmentA calm and professional approach, particularly in challenging situationsGood attention to detail and accuracy in administrative tasksFull UK driving licence and access to a vehicle is essential due to location Be part of a friendly, supportive family-run business in a varied and engaging role with real responsibility. You will have the opportunity to develop your skills within the accident management sector and work in an environment where your contribution is valued.If you are interested in this position, please submit your latest CV.   INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

created 3 days ago
Rudgwick , South East
permanent, full-time
£27,000 - £30,000 per annum

Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000... Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000, stable workload, progression, and long-term opportunity.About the CompanyThis established business operates within the plant hire sector, delivering reliable services and maintaining high operational standards. With a strong reputation and consistent demand, the company offers a stable environment with genuine opportunities for career development and progression.Key Benefits Salary up to £30,000 per yearEnd of year bonus23 days holiday plus bank holidaysRegular team outings / social eventsClear progression opportunitiesPension schemeSupportive team environmentFull training provided on systems and processes About the RoleThe Service Coordinator plays a key role in ensuring the efficient running of the service desk. Reporting to the Service Desk Manager, the Service Coordinator is responsible for job creation, scheduling, and maintaining accurate service records.Day-to-day, the Service Coordinator will communicate with customers regarding job progress, engineer attendance, and any delays, ensuring a high level of customer service at all times. The Service Coordinator will also monitor open jobs, ensuring timely completion by liaising with engineers and internal teams.Responsibilities include scheduling engineers based on availability, skill set, and location, as well as supporting workload allocation and handling urgent or reactive jobs. The Service Coordinator will ensure all data is accurately recorded within CRM systems and assist with compliance documentation, including service records and inspections.About You To be successful as a Service Coordinator, previous administrative experience is required, ideally within the plant hire industry or a similar sector, although training will be provided. A successful Service Coordinator will be highly organised, proactive, and confident communicating with customers and internal teams. The ability to work efficiently in a fast-paced environment, alongside a strong customer-service mindset, is essential.You may have worked as a: Service Administrator, Service Desk Coordinator, Hire Desk Controller, Plant Hire Administrator, Operations Administrator, Scheduling Coordinator, Maintenance Coordinator, Customer Service Administrator, Engineering Administrator, Logistics Coordinator. You may also come from the following sectors: plant hire, tool hire, powered access, construction hire, material handling / forklift, lifting equipment hire, accommodation hire, power generation hire, generator hire, or affiliated industries. Next StepsApply now to be considered for this exciting opportunity! 

created 1 week ago
updated 4 days ago
Crawley , South East
permanent, full-time
£28,000 - £30,000 per annum

New Opportunity Alert! Parts Administrator | Mon to Fri | 31 Days Holiday (Incl. Bank Holidays) | Sa... New Opportunity Alert! Parts Administrator | Mon to Fri | 31 Days Holiday (Incl. Bank Holidays) | Salary: £28k - £30kJoin a market-leading manufacturer near Crawley as a Parts Administrator! Step into a dynamic role where you'll provide exceptional office support and customer service to our amazing team. Don't miss out on this exciting chance to elevate your career! Apply now!Benefits: End of year bonus Life assusrance/Mental health package Monday to Friday working hours 23 days holiday + bank holidaysRegular fun team outings/social events Permanent positionPension Scheme Role of the Parts Administrator: You will be placing orders with existing suppliers and maintaining good working relationshipsTaking delivery of incoming stockChecking delivered items against orders and delivery documentationCustomer Service - advising on parts and additional items required.Outgoing calls to offer certain promotions.Stores re-organisation and Stock management.Provide administrative support to the hire desk, workshop manager and company directorsMinimize losses, as a parts advisor this will be keyIncrease sales and profits across all departments  The Ideal Parts Administrator will have the following attributes: Strong administration skills ideally within a sales and plant hire environment for at least 2 yearsAbility to manage your prioritiesExcellent communication skills - this role requires an exceptional telephone mannerComputer literate -Microsoft Office with advanced skills in ExcelExcellent team playerStrong planning, time management and attention to detailAbility to adapt your approach and priorities in line with company requirements Due to our client's success and growth within the plant hire/construction industry, they are looking for a versatile and adaptable parts administrator who has previous experience working within this sector.Apply for this exciting Parts Administrator role today!

created 1 week ago
updated 4 days ago
Aberdeen
permanent, full-time
£30,000 - £35,000 per annum

Hire Desk Controller Hire Desk Controller required in Aberdeen for established equipment rental busi... Hire Desk Controller Hire Desk Controller required in Aberdeen for established equipment rental business. Monday–Friday role, £30,000–£35,000 salary, great benefits and career stability. The company:  We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence.Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot team in Aberdeen. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry. Key Benefits Basic salary between £30,000 and £35,000 per year Monday to Friday working hours providing a strong work–life balance Up to 25 days annual leave plus bank holidays Pension scheme Healthcare scheme Employee discount scheme Long-term career opportunities within a well-established equipment rental business Supportive and professional team environment About the Role (Key Responsibilities) As a Hire Desk Controller, you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service.Typical responsibilities include: Managing inbound hire enquiries and converting them into bookings Scheduling equipment deliveries and collections Liaising with drivers, engineers, and yard teams Processing hire contracts, extensions, and off-hires Building relationships with new and existing customers Ensuring equipment availability and accurate system records Supporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service. About You (Skills & Experience) To succeed as a Hire Desk Controller, you will ideally have experience in a customer service or hire desk environment.You may have: Experience working in equipment rental, plant hire, tool hire, or construction supply Strong organisational and communication skills Confidence handling customer enquiries and coordinating bookings Good IT skills and the ability to manage hire systems A proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply.   To be successful in this role, you may have worked as a: Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator. Next Steps (Call to Action) If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business in Aberdeen, we would love to hear from you.Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices

created 1 week ago
Glasgow
permanent, full-time
£28,000 - £31,000 per annum

Hire Desk Controller required near Glasgow for established equipment rental business. Monday-Friday... Hire Desk Controller required near Glasgow for established equipment rental business. Monday-Friday role, £28,000-£31,000 salary, great benefits and career stability.About Us We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence.Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot team in Aberdeen. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry.Key Benefits Basic salary between £28,000 and £31,000 per yearMonday to Friday working hours providing a strong work-life balanceUp to 25 days annual leave plus bank holidaysPension schemeHealthcare schemeEmployee discount schemeLong-term career opportunities within a well-established equipment rental businessSupportive and professional team environment About the Role  As a Hire Desk Controller, you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service.Typical responsibilities include: Managing inbound hire enquiries and converting them into bookingsScheduling equipment deliveries and collectionsLiaising with drivers, engineers, and yard teamsProcessing hire contracts, extensions, and off-hiresBuilding relationships with new and existing customersEnsuring equipment availability and accurate system recordsSupporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service.About You  To succeed as a Hire Desk Controller, you will ideally have experience in a customer service or hire desk environment.You may have: Experience working in equipment rental, plant hire, tool hire, or construction supplyStrong organisational and communication skillsConfidence handling customer enquiries and coordinating bookingsGood IT skills and the ability to manage hire systemsA proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply.To be successful in this role, you may have worked as a:Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator.If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business near Glasgow, we would love to hear from you.Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices 

created 1 week ago