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Bereavement TrainerLocation: Remote (UK) - regular travel required (car and driving licence essentia... Bereavement TrainerLocation: Remote (UK) - regular travel required (car and driving licence essential)Team: Bereavement TrainingEmployment Type: Full-TimeThe CompanyWe’re Octopus Legacy: one of the fastest growing tech companies in the country, part of the UK’s most exciting and best-trusted group (you may have heard of some of our sister companies…). We have a mission - to transform how people plan for the future and support families through some of life’s most important and sensitive moments.We’re scaling fast and reimagining a sector that’s long resisted change. To get there, we’re building a team of top performers who care deeply about people, learning, and doing work that matters. Ready to help shape a category from the ground up?The RoleThe National Bereavement Training Service (NBTS), part of Octopus Legacy, is seeking compassionate and experienced trainers to join our growing national team. You will deliver tailored workplace and customer-facing bereavement training across diverse sectors, supporting organisations to navigate grief with confidence and care.This role requires high emotional intelligence, resilience, and the ability to create emotionally safe learning environments while maintaining clear boundaries and self-care.Key ResponsibilitiesTraining Delivery & Facilitation Deliver high-quality bereavement training using a trauma-informed, person-centred approach aligned with NBTS values.Facilitate sessions confidently while managing group dynamics and emotional safety.Deliver training both in person and virtually to diverse audiences.Client Scoping & Programme DesignLead initial scoping conversations to understand client needs and tailor training accordingly.Develop bespoke training sessions, CPD modules, and proposals for corporate and public sector clients. Inclusion & Best Practice Adapt delivery to reflect cultural, faith, and individual differences in grief and bereavement.Maintain clear professional boundaries and safeguarding standards throughout delivery. Quality, Growth & Collaboration Contribute to the development of new trainers and engage in reflective practice and supervision.Stay informed on market trends and sector developments to support service growth.Introduce clients to wider Octopus Legacy services where appropriate. Who You Are An experienced trainer with a strong track record of delivering engaging sessions to varied audiences.Values-led and compassionate, with the confidence to work in emotionally complex spaces.Culturally competent, inclusive, and sensitive in your approach to death, grief, and loss.Clear on boundaries, safeguarding responsibilities, and the importance of self-care.Digitally confident, with experience using CRM systems (HubSpot), online platforms, and presentation tools.Background experience in health, social services, legal, or charitable sectors is highly advantageous. BenefitsWe want you to feel supported, empowered, and truly excited to be part of the team. Our benefits include: Share Incentive Scheme (SIP) - invest in the company’s success.Vitality Health & Life Insurance, plus access to a free Will and Lasting Powers of Attorney.Pension scheme to support long-term financial wellbeing.Enhanced parental leave for growing families.Cycle to Work Scheme and Electric Vehicle Salary Sacrifice Scheme.Charity matching (up to £500) and volunteer days.Octopus Springboard - cash funding and time to explore entrepreneurial ideas.Birthdays off - because life should be celebrated.Company events, socials, snacks, and a dog-friendly office. Why Join Us?At Octopus Legacy/NBTS, you’ll work with people who care deeply about their impact. We offer a collaborative, high-ownership environment where you can grow professionally while shaping an emerging category. You’ll help make difficult conversations easier and empower people to plan confidently for the future.   INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Recruit4staff are representing a well-established waste management business in their search for a Cu... Recruit4staff are representing a well-established waste management business in their search for a Customer Service Executive to work in WrexhamJob Details: Pay: £26,000 Per AnnumHours of Work: Monday to Friday 8:30am till 5:00pmDuration: PermanentBenefits: Standard pension, 20 days holiday (increasing 1 day per year up to 23 days) Job Role: As a Customer Service Executive, you will handle inbound and outbound calls and emails relating to invoice and payment queries. Your day-to-day duties include contacting customers about outstanding payments, processing payments over the phone, adjusting payment dates, and delivering high levels of customer service to support client retention.Essential Skills, Experience, or Qualifications: Previous volume telephone-based customer service experienceExperience working with customer complaints and problem solvingGood MS Office literacyAbility to cope under pressure in a call handling environment Advantageous Skills, Experience, or Qualifications Confident communicator Commutable From: Wrexham, Chester, DenbighshireSimilar Job Titles: Retentions Advisor, Credit Controller, Complaint Handler, Account Manager, Post-Sales Account ManagerFor further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?An IT... Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,Duties: Providing first line support to staff and customersCreating daily reports for the IT departmentUpdating the company’s ticketing system CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.WANT TO KNOW MORE?Apply now to Just IT and we will review your application. If you are suitable, we will be in contact to discuss this opportunity.

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

We are recruiting for Customer Service Advisors to earn up to £12.25 per hour with OTE available. Th... We are recruiting for Customer Service Advisors to earn up to £12.25 per hour with OTE available. The role involves supporting customers mainly via web chat, arranging call backs when needed, and assisting with mobile, broadband, and connected tech products.Customer Service Advisor benefits:   Employee-Owned Trust, which means employees become shareholders, which results in a tax-free bonus each June (must have worked Jan-Dec, the previous year to qualify)50% discount on EE contracts and 30% for five nominated friends and familyCycle to Work scheme after one years’ serviceFrequent team and individual incentives Training is included to prepare you for this roleCustomer Service Advisor role:  We are an outsourcing contact centre provider. We will primarily be recruiting for the A British mobile network operator and internet service provider account.Roles vary between ‘New Sales’ and ‘Retention & Upgrades’ but both will involve targeted sales.Initial contact from customers will be instigated via web chat. If the sale can’t be made via Web chat, Agents will be required to respond and book timely calls with customers. 90% of the work is done over web chat and 10% via call backs.Products covered include phones, tablets, watches, laptops and broadband.Customer Service Advisor pay:  £12.25 per hour with OTE available.

We are recruiting for Customer Service roles, earning up to £12.60 per hour. The role involves super... We are recruiting for Customer Service roles, earning up to £12.60 per hour. The role involves supervising and delivering guest activity sessions, ensuring safety, supporting groups throughout their stay, and assisting across departments as required.Customer Service benefits:  Training is included to prepare you for this roleCustomer Service role:  As a key team member, you'll be the master of making memories by delivering activities and providing excellent pastoral care. You'll also be the spark that sets off the evening activities extravaganza and serve as the link to the wider centre operation, making sure everything runs smoothly and safely. Take accountability for all guests during structured activity sessions.Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session.Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures.Use equipment in line with training and record any damage or faults.Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement.Communicate regularly with groups throughout their stay to ensure objectives are met.Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments.Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay.Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail.Assist other centres across the PGL estate as required.Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis. Customer Service pay:  £12.60 per hour

We are recruiting for Customer Service roles, earning up to £12.60 per hour. The role involves super... We are recruiting for Customer Service roles, earning up to £12.60 per hour. The role involves supervising and delivering guest activity sessions, ensuring safety, supporting groups throughout their stay, and assisting across departments as required.Customer Service benefits:  Training is included to prepare you for this roleCustomer Service role:  As a key team member, you'll be the master of making memories by delivering activities and providing excellent pastoral care. You'll also be the spark that sets off the evening activities extravaganza and serve as the link to the wider centre operation, making sure everything runs smoothly and safely. Take accountability for all guests during structured activity sessions.Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session.Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures.Use equipment in line with training and record any damage or faults.Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement.Communicate regularly with groups throughout their stay to ensure objectives are met.Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments.Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay.Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail.Assist other centres across the PGL estate as required.Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis. Customer Service pay:  £12.60 per hour

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

We’re recruiting for Learner Engagement Advisors to earn up to £24,000 per annum + bonus available. ... We’re recruiting for Learner Engagement Advisors to earn up to £24,000 per annum + bonus available. Training is included to prepare you for this role Learner Engagement Advisor role:  This is an exciting opportunity to join a fantastic organisation as a Learner Engagement Advisor, the main responsibilities of the Learner Engagement Advisor is to complete enrolment activity with pre-qualified learners wishing to embark on a pre-employment training course. Learner Engagement Advisors will complete all onboarding paperwork with prospective learners along with the online pre induction checks, offering high quality CIAG throughout and supporting learners with getting ready to start their learning journey. Main Duties include:• Complete all enrolments scheduled by the learner recruitment team• Manage diary effectively to meet weekly enrolment activity targets• Give clear and accurate information relating to the jobs and courses.• Manage candidate expectations• Carry put effective pre induction session for all online learners ensuring they are readyfor first day in learning• Attend open days and carry out F2F enrolment if needed – (subject to availability andlocations)• To ensure the candidate onboarding process is followed to guarantee a high-qualitylearner experience• Actively track and report back on DNA’s to Team leader to support improvements inthe learner recruitment process• Ensure all administrative tasks including enrolment and induction paperwork arecompleted timely and accurately• To deliver outstanding Information, Advice and Guidance to new and existing learners• Support skills delivery team with learner day 1 experience and retention for newlearners to support retention KPIs• Build and maintain strong working relationships with key departments• Always adhere to GDPR regulations.• Ensure all training and CPD opportunities are undertaken• Attend all meetings and company updatesLearner Engagement Advisor role:   £24,000 per annum + bonus available.

We’re recruiting for Learner Engagement Advisors to earn up to £24,000 per annum + bonus available. ... We’re recruiting for Learner Engagement Advisors to earn up to £24,000 per annum + bonus available. Training is included to prepare you for this role Learner Engagement Advisor role:  This is an exciting opportunity to join a fantastic organisation as a Learner Engagement Advisor, the main responsibilities of the Learner Engagement Advisor is to complete enrolment activity with pre-qualified learners wishing to embark on a pre-employment training course. Learner Engagement Advisors will complete all onboarding paperwork with prospective learners along with the online pre induction checks, offering high quality CIAG throughout and supporting learners with getting ready to start their learning journey. Main Duties include:• Complete all enrolments scheduled by the learner recruitment team• Manage diary effectively to meet weekly enrolment activity targets• Give clear and accurate information relating to the jobs and courses.• Manage candidate expectations• Carry put effective pre induction session for all online learners ensuring they are readyfor first day in learning• Attend open days and carry out F2F enrolment if needed – (subject to availability andlocations)• To ensure the candidate onboarding process is followed to guarantee a high-qualitylearner experience• Actively track and report back on DNA’s to Team leader to support improvements inthe learner recruitment process• Ensure all administrative tasks including enrolment and induction paperwork arecompleted timely and accurately• To deliver outstanding Information, Advice and Guidance to new and existing learners• Support skills delivery team with learner day 1 experience and retention for newlearners to support retention KPIs• Build and maintain strong working relationships with key departments• Always adhere to GDPR regulations.• Ensure all training and CPD opportunities are undertaken• Attend all meetings and company updatesLearner Engagement Advisor role:   £24,000 per annum + bonus available.

Job Advertisement: Customer Service Advisor Adult Care Teams, Care & Wellbeing HubLocation: Cust... Job Advertisement: Customer Service Advisor Adult Care Teams, Care & Wellbeing HubLocation: Customer Service Centre, Lancaster House, Lincoln 37 Hours, 12 weeks minimumAre you ready to embark on a rewarding journey as a Customer Service Advisor with Lincolnshire County Council's Adult Care Teams and the Care & Wellbeing Hub? Based in the heart of Lincoln at Lancaster House, this exciting opportunity offers a minimum 12-week locum placement with the possibility to make a real difference in the lives of others. You'll work a flexible 37-hour week, from 8 am to 8 pm, Monday to Friday, in a dynamic environment where every call matters. Whether helping a resident maintain independence or assisting with a child's needs, each interaction holds the potential to positively impact someone's world.Perks and benefits: Gain unparalleled experience across various services, enhancing your skills and expertise.Benefit from comprehensive training that empowers you with professional communication and problem-solving abilities.Enjoy the flexibility locum work offers, allowing you to balance work with other interests.Be part of a supportive team environment that values connection and collaboration.Embrace living and working in scenic Lincolnshire, where vibrant city life meets picturesque countryside. What you will do: Respond to incoming telephone and email enquiries regarding Adult Care and related services.Engage in strength-based conversations to assess and fulfil customer needs effectively.Handle complex, sensitive, and emotive calls with empathy and professionalism.Provide information, advice, and appropriate referrals for safeguarding and wellbeing services.Utilize IT skills for efficient direct input and documentation of contacts and outcomes.Engage in ongoing learning and development to stay updated on the latest practices. About you: You are a customer-focused individual with prior experience in a bustling Customer Care or Customer Service Centre.While experience in a social care setting is advantageous, it is not essential as comprehensive training is provided.You possess excellent typing and IT skills to manage live data input effortlessly. Why Lincolnshire?Living and working in Lincolnshire offers the perfect blend of vibrant city life and tranquil countryside. With a rich history and spacious landscapes, it's a place that encourages exploration and adventure outside of work hours. Become part of this thriving community and advance your career in a role that truly makes a difference.Working with Seven Resourcing:At Seven Resourcing, we connect skilled professionals like you with top-tier roles. With over 3,000 ‘Excellent’ Trustpilot reviews and a reputation for award-winning service, we’re dedicated to securing competitive rates in roles tailored to your expertise. Let us help you find your next career move with confidence.

Customer Service and Despatch CoordinatorSalary circa £27-30k depending upon experienceSteeton, BD20... Customer Service and Despatch CoordinatorSalary circa £27-30k depending upon experienceSteeton, BD208.30-5.00 Monday to Friday         Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team.  Your prime responsibility will be to service and engage with key accounts.  You will take full responsibility and ownership for driving these accounts ensuring they meet the requirements of the business and deliver added revenue. The PositionOur client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.You will play a key role in the achievement of right first-time shipment performance.Role responsibility but not limited to:- Processing customer ordersSending out order confirmationsDispatching ordersBooking in orders from customersArranging transportProcessing delivery notesDealing with customer queries as they ariseAnswering telephones and dealing with queriesLiaise with all relevant departments where necessary Ideal attributes Professional telephone mannerExcellent time management and able to prioritise workload efficiently and effectivelyExcellent computer skills including word and excelMethodical and able to communicate at all levelsYou will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise This Customer Service and Despatch Administrator role would ideally suit an individual who has previous experience within a manufacturing business. If you feel that you have the relevant skills and experience, then please send your cv by return.NO AGENCIES This role has previously been advertised. please do not apply again as your details have already been considered  INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:  This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.Customer Service Advisor pay:  £23,809.50 - £24,064 per annum

Engineering Manager position available! Up to £55k per annum and company vehicle, working for a lead... Engineering Manager position available! Up to £55k per annum and company vehicle, working for a leading hire company that supply a range of equipment including pumps, compressors and power generation, who have depots located throughout the UK.Benefits of the Engineering Manager role: Salary up to £55,000 per year depending on experience.Company vehicle or Car AllowanceComprehensive training & career development opportunitiesEmployee discount schemes & staff perksExtra holiday entitlementCompany pension scheme & Employee Assistance ProgrammeRecognition & reward schemes The CompanyYou will be joining a reputable hire company as a engineering manager with a strong industry reputation, with excellent career progression and ongoing training opportunities available. You would be working as a service manager within a positive, supportive work culture and a focus on employee development.Responsibilities the Engineering Manager include: Managing a team of circa 14 people including fitters and driversLead the team to deliver high standards across the depot.Achieve targets on sales, profit, stock management and customer satisfaction.Ensure compliance with company systems policies and proceduresCarry out P&L's, budgeting and any administration tasks.Develop relationships with key customers, ensuring high service delivery standardsChampion Health, Safety, Quality, and Environmental (HSQE) standards. To be successful in this Engineering Manager role you will have: Strong team leadership and coaching skillsExceptional organisational and time-management skillsExperience with profit and loss.Knowledge of Microsoft Office.Relevant experience in pumps, compressors, generators, and/or the construction industry.Proven experience in a managerial role within a similar sector. You will have knowledge and experience of the following construction sectors; plant hire, tool hire, lifting, non-mechanical, power generation hire, accommodation hire or other specialist equipment hire.If you're an experienced Branch Manager, Depot Manager, Engineering Manager, General Manager, Service Centre Manager, Service Manager, Technical Manager, Assistant Manager, Regional Manager, Hire Manager, Workshop Manager or Plant Manager looking for a rewarding role in the Manchester area, including Wigan, Atherton, Leigh and Swinton, apply today and take your career to the next level!

Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team... Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team. Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Wickford.Benefits for the Hire Desk Controller: Salary £28-31k basic Monday-Friday working hours 7:30-5pm Up to 25 days holiday plus bank holidaysOption to buy an additional 5 days leave Free on-site Parking!Company health benefit schemePension Scheme Responsibilities of the Hire Desk Controller: Dealing with customer enquiries, processing on/off hires of machinery Organising the delivery of equipment to customers Processing invoices Ensuring equipment is available to be hired to customers Building and maintaining strong customer relationshipsGeneral Administration - Keeping the system updated  The Hire Desk Controller will have worked as a Hire Controller, Hire Desk Controller, Hire Administrator, Hire and Sales Negotiator, Rental Controller, Rental Coordinator, Rental Manager or similar to be considered. Hit the APPLY button now to be considered or find out more information about this Hire Desk Controller role by calling Gina on 01933 667220 or georgina.wittich@pathrecruitment.com