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We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supportin... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour. 

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supportin... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour. 

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supportin... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour. 

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supportin... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour. 

Customer Service Administrator                                     Reports to:  Assistant Ops Manage... Customer Service Administrator                                     Reports to:  Assistant Ops ManagerBased at: Cambridge and Peterborough site in Huntingdon. Salary: £12.83 per hourFiixed term initially until 31/01/2027Full-time, 40 hours - 8:30am-17:00pm Mon-FridayJob purpose: To provide the Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS.Key Responsibilities: Answering the telephone in a high activity call centre environment whilst obtaining and verifying information from the client and inputting onto computer systemInputting and retrieving data from the in-house computer systemProvide product information by answering questions and helping, where possibleTelephone engineers out in field to  pass on  relevant information about emergency repairs in a timely manner.Enhance organisation's reputation by accepting ownership for accomplishing new and difficult requestsProblem solving by clarifying issues, researching and exploring answers and alternative solutionsEscalating unresolved problemsActively responsible for building teamwork and working together as a teamAdhering to Equal Opportunities and Dignity at Work as per the company policyAny other duties relating to the role as requested by your line manager or the Company. Skills and Qualifications: Minimum 2 years proven experience of call handlingMinimum 2 years proven experience of data entryAccuracy at record keepingI.T. skills Additional skills/ experience Strong personable natureTeam playerExperience of working in a pressurised call centre environmentMulti-taskingCustomer focusedSelf-motivatorProblem solving skillsGood telephony skillsDependability. Confidentiality:While carrying out the work involved with this position, the role will become party to confidential information including service user information.  It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.  INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supportin... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour. 

Customer Account ManagerWe are seeking a Customer Account Manager to build and maintain strong relat... Customer Account ManagerWe are seeking a Customer Account Manager to build and maintain strong relationships with clients, understand their needs, and ensure a high level of customer satisfaction.Key Responsibilities:Manage and develop relationships with assigned customer accounts.Serve as the primary point of contact for clients.Understand customer needs and recommend appropriate solutions.Respond to customer questions, concerns, and requests promptly.Monitor account activity, customer satisfaction, and retention.Identify opportunities for account growth and additional services.Work closely with sales, operations, and support teams to resolve issues.Maintain accurate customer and account records.Prepare account updates and reports when required.Requirements:Strong communication and interpersonal skills.Customer-focused approach and professional attitude.Ability to build long-term client relationships.Strong organization and time-management skills.Ability to work independently and as part of a team.Previous customer service, account management, sales, or client relationship experience is an advantage.Employment: Full-timeWork arrangement: Remote or hybrid depending on the position.

We’re recruiting Customer Service Advisors earning £12.71 per hour. You will be supporting custo... We’re recruiting Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Customer Service Advisor benefits: 30 days paid annual leave (pro-rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal-time support while workingFlexible working patterns to support work-lifeTraining is included to prepare you for this role Customer Service Advisor role:As a Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi-channel platformsProvide accurate information, resolve queries and deliver high-quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer-first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Customer Service Advisor pay:£12.71 per hour. 

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supportin... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour. 

The role: Community Coordinator Location: Southampton Sector: Flexible Offices Salary: £27,000An exc... The role: Community Coordinator Location: Southampton Sector: Flexible Offices Salary: £27,000An exciting opportunity has arisen for a highly organised and customer-focused Community Coordinator to join a dynamic, service-led flexible office provider. This role is central to delivering an exceptional member experience, supporting commercial performance, and ensuring the smooth day-to-day operation of a vibrant, multi-use workplace.The RoleAs Community Coordinator, you will act as a key ambassador within the location, supporting the Community Manager while building strong relationships with members, colleagues, and service partners. You will take ownership of member interactions, meeting room operations, and community engagement, ensuring a consistently high standard of service delivery.You will also step in as a capable deputy when required, maintaining operational continuity and demonstrating sound judgement in decision-making.Key Responsibilities Manage incoming enquiries and support the conversion of workspace, meeting room, and lounge bookingsTake ownership of meeting room coordination, including bookings, set-up, and daily operationsSupport member retention initiatives, including leading renewal conversations with designated clientsContribute to sales activity through research, pipeline support, and data managementDevelop an understanding of key performance drivers including occupancy, retention, and revenue streamsMember Experience & Community Engagement - Act as the first point of contact for members and visitors, delivering a professional and welcoming experience Build strong relationships with members, ensuring issues are resolved efficiently and to a high standardSupport and deliver a programme of community events, from planning through to executionContribute ideas for marketing and social content to enhance engagement and brand presenceOperations & Facilities Coordination - Support the day-to-day running of the building, including opening/closing procedures and operational checks Coordinate with building management, maintenance providers, and third-party suppliersEnsure all health & safety procedures are followed and contribute to audit processes About You Previous experience in a customer-facing role within hospitality, property, or flexible workspace environmentsStrong organisational skills with the ability to manage multiple prioritiesConfident communicator with a proactive and collaborative approachCommercially aware, with an interest in sales, retention, and business performanceAble to work independently and make informed decisions when requiredPassionate about delivering outstanding customer experiences and building community To be considered, please click apply.You must be able to live and work in the UK without restriction.To view all our vacancies, go to, www.corecruitment.com

Customer Service Manager – Drinks FMCG Business – Southwest London – Up to £40,000 plus package This... Customer Service Manager – Drinks FMCG Business – Southwest London – Up to £40,000 plus package This is a rare chance to join one of the leading Drinks FMCG businesses in the country. Our client has partnered exclusively with COREcruitment to grow their customer service team. The business has a range of excellent products, all recognizable and known within both the on & off trade.We are looking for a Customer Service Manager to drive the commercial success of the business. The Customer Service Manager will be responsible for delivery day-to-day service operations, providing support to suppliers and buyers, managing order processing, driving efficiencies and supporting cross functionally with all areas of the business.  This role will be 5 days per week in the West London office. What this business offers: A competitive salary and performance-based bonuses.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture. Customer Service Manager responsibilities include: Process all customer orders, track status, complete ASN’s and managing shipping and invoicing.Manage customer service operations, resolving escalations and ensuring timely, accurate support for all B2B and D2C customers. Supporting with service updates.Monitor key metrics and data, including service levels, response times, customer satisfaction and process performance.Gather customer insights and feedback, using this information to improve processes, products, and overall customer experience.Drive continuous improvement, identifying opportunities to streamline workflows, reduce friction, and enhance support tools.Collaborate cross-functionally with commercial, operations, supply chain and marketing teams to ensure alignment and service excellence. The Ideal Customer Service Manager candidate: Proven experience in a customer service role, ideally in FMCG, drinks, hospitality or B2B environments.Previous experience working with systems such as Business Central (Bevica)Excellent communicator with the ability to influence, problem-solve and collaborate cross-functionally.Data-driven mindset with experience using metrics to improve performance.Passionate about delivering exceptional customer experiences and creating efficient, scalable processes.Highly organised, proactive and comfortable working in a fast-moving growth business. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Hire Desk Controller required in Edmonton, North London, joining a well-established plant hire busin... Hire Desk Controller required in Edmonton, North London, joining a well-established plant hire business offering £30,000–£32,000, progression and stability.Join a well-established and growing business within the plant hire and equipment rental industry. The company is committed to investing in its people, creating a friendly working environment and providing genuine opportunities to develop your career. Key Benefits of the Hire Desk Controller:  £30,000–££32,000 basic salaryMonday to Friday, 42.5 hours per week24 days holiday plus bank holidaysStandard pensionFriendly and supportive working environmentCareer progression and development opportunitiesJoin an established business that invests in its staffVaried role with plenty of customer interaction About the Role As a Hire Desk Controller, you will play a key role in ensuring the smooth running of the hire desk and delivering excellent customer service.Your responsibilities will include: Taking customer enquiries and identifying their equipment requirementsProcessing equipment on-hire and off-hire requests accuratelyBuilding and maintaining strong customer relationshipsOrganising equipment deliveries and collectionsLiaising with customers, drivers and internal teams to coordinate hire requirementsKeeping hire records and systems up to dateProviding a professional and efficient service throughout the hire process This is a busy and varied position where you will become an important part of the day-to-day operation, helping customers get the right equipment where they need it, when they need it.About You We are looking for a customer-focused and organised individual who enjoys working in a busy environment.You may have previous experience within plant hire, equipment rental, tool hire, construction. You may have worked as a Hire Desk Controller, Hire and Sales Coordinator, Hire Administrator, Hire Negotiator, Rental Manager, Hire Controller, Plant Hire Controller, Rental Administrator or similar to be considered. Next Steps If you are looking for a Hire Desk Controller opportunity with a well-established business that genuinely invests in its staff, we want to hear from you.Apply today to take the next step in your career or contact Georgina on 01933667220/georgina.wittich@pathrecruitment.com to find out more on this Hire Desk Controller position! 

We’re recruiting for Remote Interpreters to earn £15.20 per hour + Competitive freelance rates p... We’re recruiting for Remote Interpreters to earn £15.20 per hour + Competitive freelance rates paid per assignment. You will be providing essential language support across Health and Social Care, working with the NHS, local authorities, charities and private sector organisations.Remote Interpreter benefits:   Flexible working arrangements.Remote working opportunities.Meaningful work supporting local communities.Ongoing support and professional development.Opportunities to work with a diverse client base.Varied assignments across healthcare, local authority and community sectors Training is included to prepare you for this role.  Remote Interpreter role:  As a Remote Interpreter, you will provide essential language support to organisations operating within Health and Social Care, including the NHS, local authorities, charities and private sector organisations. Your work will help remove communication barriers and ensure people can access services and support effectively.Languages in DemandAfrikaans, Armenian, Azerbaijani, Azeri, Bantu, Bosnian, Burmese, Creole, Croatian, Czech, Dari, Dhaka, Dinka, Edo, Fanti, Farsi, Faroese, Fijian, Fula, Georgian, Greek, Hakka, Hausa, Hungarian, Indonesian, Japanese, Khmer (Cambodian), Kurdish, Kurdish-Bahdini, Kurdish-Sorani, Konkani, Korean, Lingala, Lithuanian, Luganda, Mandarin, Mandinka, Macedonian, Malayalam, Moldavian, Nepalese, Nuer, Oromo, Pashto, Polish, Portuguese, Romanian, Somali, Serbian, Shona, Sinhala, Slovak, Slovenian, Soninke, Swahili, Tamil, Tagalog, Tajik, Telugu, Tetum, Tibetan, Tigre, Tigrigna, Turkish, Uzbek, Ukrainian, Vietnamese, Wollof, WolofRemote Interpreter pay:  £15.20 per hour + Competitive freelance rates paid per assignment (rates discussed during onboarding and vary depending on language and assignment type)

We’re recruiting for Remote Interpreters to earn £15.20 per hour + Competitive freelance rates p... We’re recruiting for Remote Interpreters to earn £15.20 per hour + Competitive freelance rates paid per assignment. You will be providing essential language support across Health and Social Care, working with the NHS, local authorities, charities and private sector organisations.Remote Interpreter benefits:   Flexible working arrangements.Remote working opportunities.Meaningful work supporting local communities.Ongoing support and professional development.Opportunities to work with a diverse client base.Varied assignments across healthcare, local authority and community sectors Training is included to prepare you for this role.  Remote Interpreter role:  As a Remote Interpreter, you will provide essential language support to organisations operating within Health and Social Care, including the NHS, local authorities, charities and private sector organisations. Your work will help remove communication barriers and ensure people can access services and support effectively.Languages in DemandAfrikaans, Armenian, Azerbaijani, Azeri, Bantu, Bosnian, Burmese, Creole, Croatian, Czech, Dari, Dhaka, Dinka, Edo, Fanti, Farsi, Faroese, Fijian, Fula, Georgian, Greek, Hakka, Hausa, Hungarian, Indonesian, Japanese, Khmer (Cambodian), Kurdish, Kurdish-Bahdini, Kurdish-Sorani, Konkani, Korean, Lingala, Lithuanian, Luganda, Mandarin, Mandinka, Macedonian, Malayalam, Moldavian, Nepalese, Nuer, Oromo, Pashto, Polish, Portuguese, Romanian, Somali, Serbian, Shona, Sinhala, Slovak, Slovenian, Soninke, Swahili, Tamil, Tagalog, Tajik, Telugu, Tetum, Tibetan, Tigre, Tigrigna, Turkish, Uzbek, Ukrainian, Vietnamese, Wollof, WolofRemote Interpreter pay:  £15.20 per hour + Competitive freelance rates paid per assignment (rates discussed during onboarding and vary depending on language and assignment type)

We’re recruiting Customer Service Advisors earning £12.71 per hour. You will be supporting custo... We’re recruiting Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Customer Service Advisor benefits: 30 days paid annual leave (pro-rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal-time support while workingFlexible working patterns to support work-lifeTraining is included to prepare you for this role Customer Service Advisor role:As a Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi-channel platformsProvide accurate information, resolve queries and deliver high-quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer-first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Customer Service Advisor pay:£12.71 per hour.