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Liverpool , North West
permanent, full-time
£24,781 per annum

We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquir... We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquiries, and maintain a safe and welcoming station environment.Customer Service Benefits  Strong pension schemesExcellent job stabilityCareer progression opportunitiesIndustry-recognised trainingInclusive and diverse workplace cultureFree or discounted travel across eligible rail routes (role dependent) Full training will be provided to prepare you for this role. Customer Service Pay:   Salaries starting from £24,781.Customer Service Role:  Support passengers by assisting with journey planning, ticketing, and railcards.Delivering updates on train times and service disruptions, and handling enquiries or complaints professionally.Managing ticket sales, refunds, and compensation claims.Offer assistance to passengers who require extra support and ensure accessibility and excellent customer care.Maintain a clean, safe, and welcoming station environment through routine cleaning, waste management, hazard reporting, and safety checks.

created 9 hours ago
Sheffield , Yorkshire and The Humber
permanent, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors.Customer Service Assistant benefits: This role off... We’re recruiting for Customer Service Advisors.Customer Service Assistant benefits: This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday.  We also offer tremendous potential with a growing worldwide organisation.Training is included to prepare you for this roleCustomer Service Advisor role: Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension. Updating personal information with a high attention to detail.Processing requests for written information to be sent to our members.Providing accurate information from our knowledge/customer databases.Helping customers complete documentationExplaining our processes and setting correct expectations. Customer Service Advisor pay:£12.21 per hour. MEETS NATIONAL LIVING WAGE

created 9 hours ago
Sheffield , Yorkshire and The Humber
permanent, full-time
£25,480 per annum

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

created 9 hours ago
Newcastle upon Tyne , North East
permanent, full-time
£12.21 - £12.40 per hour

We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House, and Cleaning & Overnight Support. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service Advisor benefits:  Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service, including serving food and drinks, taking orders, handling payments, and maintaining a clean, welcoming environment.Back of House roles support food preparation and kitchen operations under the direction of the Chef. Team members must work efficiently, communicate well, and maintain high hygiene standards. Previous experience is beneficial but not essential. Must be comfortable handling all food types, including meats.Cleaning & Overnight Support roles involve lone working to clean and prepare the premises for service, before transitioning to Front of House duties.All roles require reliability, good timekeeping, strong teamwork, and the ability to thrive in a fast-paced environment.Customer Service pay: £12.21 - £12.40 per hour. Additional £1.20 p/h between the hours of 12am-6am

created 9 hours ago
Liverpool , North West
permanent, full-time
£12.40 - £12.90 per hour

We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service benefits:  Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service on the bar or floor, including serving drinks, taking and relaying food orders, handling payments, and keeping customer areas clean and welcoming. These roles require energy, enthusiasm, strong communication skills, and the ability to multitask and thrive in a busy environment.Back of House roles focus on food preparation and kitchen support under the direction of the Chef, with opportunities to take on greater responsibility over time. Team members must work well under pressure, communicate effectively, and maintain high hygiene standards. Previous experience is beneficial but not essential for motivated, quick learners. Candidates must be comfortable handling all food types, including meats, with development opportunities available for those passionate about a career in the food industry.Customer Service pay: £12.40 - £12.90 per hour. Additional £1.20 p/h between the hours of 12am-6am

created 9 hours ago
Manchester , North West
permanent, full-time
£12.40 per hour

We are recruiting for Front of House Team Members earning £12.40 per hour. This customer-facing role... We are recruiting for Front of House Team Members earning £12.40 per hour. This customer-facing role involves working in the coffee shop, delivering excellent service, serving drinks, handling payments, and maintaining a clean and welcoming environment, including clearing and cleaning tables.Front of House benefits:  Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Front of House role: Will involve direct customer service, working in the coffee shop. Will be required to display strong customer service skills, cash handle, serve drinks, while maintaining a clean and hygienic working environment. Will also be required to clear and clean customer tables.AttributesGood customer services skills, be passionate and have high energy. The role can be very demanding. Must be able to thrive in a busy environment. Must be bubbly and chatty, able to cash handle, multitask and work at an efficient pace.Must be comfortable handling ALL foods, including meats.Front of House pay: £12.40 per hour. Additional £1.20 p/h between the hours of 12am-6am

created 9 hours ago
London , London
permanent, full-time
£30,000 - £37,000 per annum

Customer Service Assistant -  B2B Drinks Platform – London – Up to £31,500 plus package This is a ra... Customer Service Assistant -  B2B Drinks Platform – London – Up to £31,500 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses.This role will be 5 days per week in the West London office. What this business offers: A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture. Customer Service Manager responsibilities include: Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need.Handle day-to-day customer service enquiries via phone, email and system platforms.Process orders accurately and efficiently, ensuring customers receive the right products on time.Assist in maintaining customer service metrics and updating internal systems.Gather customer feedback and flag trends or issues to the Customer Service Manager.Work closely with sales, operations and supply chain teams to resolve queries.Help monitor stock, deliveries and order flows to support a smooth customer experience.Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential).Excellent communication skills with a friendly, professional and proactive approach.Strong attention to detail and ability to manage multiple tasks at once.Comfortable using CRM systems, email platforms and spreadsheets.Team player who enjoys working collaboratively with other departments.Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

created 1 week ago
updated 11 hours ago
Chester , North West
temporary, full-time
£12.50 - £13.50 per hour

We’re growing – and on the hunt for ambitious Call Centre Operators to join our central Talent Acqui... We’re growing – and on the hunt for ambitious Call Centre Operators to join our central Talent Acquisition team in Chester. If you're confident and thrive in a fast-paced, target-driven environment. In that case, this is your opportunity to join a forward-thinking agency that genuinely invests in it's people and their progression.Job Details: Pay: £12.50 to £13.50 per hour DOEHours of Work: Monday to Friday, 8:00 AM to 5:30 PMDuration: Temporary Job Role: As a Call Centre Operator, you will be part of a high-energy Talent Acquisition team responsible for sourcing and screening top talent across a variety of vacancies. You will support the team by handling a high volume of inbound enquiries from job seekers, conducting initial screening calls with applicants, and making outbound calls to candidates who have uploaded their CVs to job boards.Essential Skills, Experience, or Qualifications: Previous experience in a phone-based role.Strong personality with confidence, resilience, and a hunger to succeedTech-savvy with excellent admin and communication skillsFull UK driving licence Commutable From: Chester, Deeside, Wirral, Wrexham, Rhyl, Flint, Crewe, NantwichSimilar Job Titles: Customer Service, Call Operator, Telesales Operator, Customer AdvisorFor further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.#r4sinternal

created 1 day ago
Glasgow
permanent, full-time
£28,000 - £31,000 per annum

Hire Desk Controller required near Glasgow for established equipment rental business. Monday-Friday... Hire Desk Controller required near Glasgow for established equipment rental business. Monday-Friday role, £28,000-£31,000 salary, great benefits and career stability.About Us We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence.Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot team in Aberdeen. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry.Key Benefits Basic salary between £28,000 and £31,000 per yearMonday to Friday working hours providing a strong work-life balanceUp to 25 days annual leave plus bank holidaysPension schemeHealthcare schemeEmployee discount schemeLong-term career opportunities within a well-established equipment rental businessSupportive and professional team environment About the Role  As a Hire Desk Controller, you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service.Typical responsibilities include: Managing inbound hire enquiries and converting them into bookingsScheduling equipment deliveries and collectionsLiaising with drivers, engineers, and yard teamsProcessing hire contracts, extensions, and off-hiresBuilding relationships with new and existing customersEnsuring equipment availability and accurate system recordsSupporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service.About You  To succeed as a Hire Desk Controller, you will ideally have experience in a customer service or hire desk environment.You may have: Experience working in equipment rental, plant hire, tool hire, or construction supplyStrong organisational and communication skillsConfidence handling customer enquiries and coordinating bookingsGood IT skills and the ability to manage hire systemsA proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply.To be successful in this role, you may have worked as a:Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator.If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business near Glasgow, we would love to hear from you.Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices 

created 4 days ago
Aberdeen
permanent, full-time
£30,000 - £35,000 per annum

Hire Desk Controller Hire Desk Controller required in Aberdeen for established equipment rental bus... Hire Desk Controller Hire Desk Controller required in Aberdeen for established equipment rental business. Monday–Friday role, £30,000–£35,000 salary, great benefits and career stability. The company:  We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence.Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot team in Aberdeen. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry. Key Benefits Basic salary between £30,000 and £35,000 per year Monday to Friday working hours providing a strong work–life balance Up to 25 days annual leave plus bank holidays Pension scheme Healthcare scheme Employee discount scheme Long-term career opportunities within a well-established equipment rental business Supportive and professional team environment About the Role (Key Responsibilities) As a Hire Desk Controller, you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service.Typical responsibilities include: Managing inbound hire enquiries and converting them into bookings Scheduling equipment deliveries and collections Liaising with drivers, engineers, and yard teams Processing hire contracts, extensions, and off-hires Building relationships with new and existing customers Ensuring equipment availability and accurate system records Supporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service. About You (Skills & Experience) To succeed as a Hire Desk Controller, you will ideally have experience in a customer service or hire desk environment.You may have: Experience working in equipment rental, plant hire, tool hire, or construction supply Strong organisational and communication skills Confidence handling customer enquiries and coordinating bookings Good IT skills and the ability to manage hire systems A proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply.   To be successful in this role, you may have worked as a: Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator. Next Steps (Call to Action) If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business in Aberdeen, we would love to hear from you.Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices

created 4 days ago
Derby , East Midlands
permanent, full-time
£26,500 per annum

An IT support company is eager for an enthusiastic individual to join their friendly team, the chose... An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,Duties: Providing first line support to staff and customersCreating daily reports for the IT departmentUpdating the company’s ticketing system CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

created 5 days ago
Gateshead , North East
permanent, full-time
£26,000 per annum

An IT support company is eager for an enthusiastic individual to join their friendly team, the chose... An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systemsLog incidents accurately and escalate where necessaryDeliver a positive and professional customer experience CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

created 5 days ago
Birkenhead , North West
permanent, full-time
£26,000 per annum

Customer Service Planner – BirkenheadEmployment: Full TimeLocation: 12 Tower Quays, Birkenhead, Wirr... Customer Service Planner – BirkenheadEmployment: Full TimeLocation: 12 Tower Quays, Birkenhead, Wirral, CH41 1BPSalary: £26k FTEFull Time:  8:30 to 5 40hr per week.Part Time & ‘part time/term time’ opportunities.DescriptionWe are looking for somebody to join our planning department. Our planning team is based at our head office on the Wirral and is busier than ever booking appointments for our various project teams. Our call handlers use state-of-the-art equipment and software to ensure that our teams operate efficiently and deliver excellent customer service.This is a full-time role within Aqualogic, and we are looking to fill this position quickly. Early applications are encouraged as interviews will commence as soon as possible.Our office is located at Tower Quays with free on-site parking and is a 10-minute walk from Hamilton Square station, also on a main bus route.If you have experience working in a call centre and are looking to move your career forward, this could be the role for you.As water conservation becomes increasingly vital, the projects we work on are ever more essential.This is an exciting opportunity for someone with call centre experience who is looking for a more varied and dynamic role.We require someone with excellent communication skills who can clearly explain a technical service over the phone to people of all ages. Full training will be provided.You will need to be motivated, self-driven, and computer literate.The successful candidate must possess excellent communication skills and be committed to maintaining consistently high-quality standards.Responsibilities Outbound: Contacting customers from a large database to make appointments, including explaining the service being offered, and clustering appointments by postcode.Inbound: Receiving customer calls to request a Water Efficiency audit.Scheduling appointments using our booking system.Liaising with engineers/technicians.Basic administration duties. This list of duties is not exhaustive.Skills Telephone call handling (essential)Basic office administrationMS Office (Word, Excel, Outlook) – EssentialDriving – Not essentialExcellent communication skills with the ability to explain technical services clearly to a wide range of people. Experience Handling inbound calls from members of the publicMaking outbound calls from a list of warm contactsExperience working in a busy office environmentAbility to work on own initiativeOutgoing personality and strong customer service skills    INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

created 6 days ago
Coventry , West Midlands
permanent, full-time
£23809.50 per annum

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 p... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

created 1 week ago
Newcastle upon Tyne , North East
permanent, full-time
£25,087 per annum

We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’... We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’ll join our Sales team, supporting new and existing customers with sales and retention enquiries, recommending the right products and services, and delivering a personalised, target-driven customer experience.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this role.  Customer Service Advisor role:  The roles offered are within the Sales team, which combines the Mobile and Broadband departments. Advisors will sell a wide range of products and services to new and existing customers, including mobiles, SIM-only plans, tablets, laptops, smart watches, home broadband, TV, 4G Wi-Fi and insurance. The role involves having personalised conversations to understand customer needs, recommend suitable products, and retain customers considering cancellation. Advisors will work towards monthly revenue, conversion and service targets while delivering an excellent customer experience through both new sales and retention enquiries.Customer Service Advisor pay:  £25,087 with a pay rise after 6 months in the business

created 1 week ago