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Recruitment ResourcerWigan, WN2Hours: Monday to Friday 9am-5pm £24,000 - £26,000 DOE Are you a peopl... Recruitment ResourcerWigan, WN2Hours: Monday to Friday 9am-5pm £24,000 - £26,000 DOE Are you a people-focused individual who enjoys building relationships and helping others find exciting new career opportunities?We are looking for a motivated and enthusiastic Recruitment Resourcer to join our Commercial Recruitment team in Wigan. This is an excellent opportunity for someone who enjoys speaking to people, providing support throughout their job search and wants to build a long-term career in recruitment.The Role;As a Recruitment Resourcer, you will play a key role in identifying and engaging talented candidates for permanent commercial positions. You will be the first point of contact for applicants, supporting them throughout their journey and ensuring they have a positive recruitment experience.Key Responsibilities;Contact and screen candidates from job applications and database searchesConduct telephone and Teams interviews to assess candidate suitabilityBuild strong relationships with candidates and understand their career aspirationsMatch candidates with suitable permanent job opportunitiesMaintain accurate candidate records within the recruitment systemWrite and post job advertisements across various job boards and social media platformsProvide ongoing support and guidance to candidates throughout the recruitment processWork closely with Recruitment Consultants to fill client vacancies efficientlyProactively source candidates using job boards and LinkedInWhat We're Looking For;Excellent communication and interpersonal skillsA confident and professional telephone mannerA genuine passion for helping people and building relationshipsStrong organisational skills and attention to detailPositive attitude, resilience, and a willingness to learnPrevious customer service, sales, administration, or recruitment experience would be advantageous but is not essentialWhat's on Offer;Friendly and supportive team environmentOngoing training and developmentClear career progression pathwayCareer Development;This role offers an exciting opportunity to progress into a 360 Recruitment Consultant position. Successful candidates will benefit from mentoring, hands-on coaching from experienced recruiters, and access to external recruitment training programmes designed to accelerate career development and long-term success within the industry.If you're ambitious, people-oriented, and looking to start or develop your recruitment career, we'd love to hear from you.keeley@kpir.co.uk 01782 712230INDCOM

Move Co-ordinator Salary:  c£26,000 + Commission Location:  Hertfordshire Start: ASAP  About the... Move Co-ordinator Salary:  c£26,000 + Commission Location:  Hertfordshire Start: ASAP  About the role:Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm.  We are currently seeking a dynamic Move Co-ordinator to service their corporate customers from their branch in Hertfordshire.  This position would suit someone from a very strong customer services background. What you'll do: A typical day as Move Co-ordinator will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers.Move Co-ordinator primary responsibilities include: Managing complete door-to-door services.Offering comprehensive customer service in alignment with KPIs and contractual requirements.Liaising with agent networks, service suppliers, and internal departments for operational needs.Handling financial and operational processes through our centralised system.Managing financial aspects of each file in accordance with contracted rates and specifications.Assisting the Team Leader in developing account relationships and onboarding new departments.Undertaking additional duties as required. What you need: We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines.Skills, Knowledge & Experience: Exceptional communication skills, both written and verbal.Proactive and optimistic attitude.Excellent customer service skills and telephone manner.Proficiency in Microsoft Word, Excel, and Outlook.Adaptability to various tasks and a strong team player.Well-presented, reliable, and punctual.Industry experience would be a distinct advantage but is not essential. How to apply: If you possess the qualities and skills for this role, we look forward to receiving your application.E: careers@redrecruit.comT: 01376 503567 | 0203 906 6020* You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme (terms apply) .As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence.    We have also set up a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.

Order Processor CO Manufacturing Wakefield Competitive Salary + Benefits Mon – Fri, 40 hours a weekB... Order Processor CO Manufacturing Wakefield Competitive Salary + Benefits Mon – Fri, 40 hours a weekBenefits: 21 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us:CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces.Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We’re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas.About the Role:We are looking for an individual to join our team to accurately process orders and quotations with precision and accuracy whilst maintaining an excellent processing speed. Accurately process orders and quotes from dealerships using the bespoke system, Window Designer, and Roofwright.Reprocess incorrect orders, including necessary parts such as glazing.Work collaboratively with internal and external stakeholders, including dealers, suppliers, and departments.Continuously develop product knowledge to enhance customer support.Identify and implement process improvements to enhance service delivery and efficiency.Ensure orders are processed in line with customer expectations and delivery schedules.Make informed decisions to meet customer needs, especially for urgent orders.Maintain quality service standards, ensuring compliance with company policies and industry regulations.Ensure adherence to internal processes for reporting and rectifying quality concerns. What we are looking for: Previous experience in sales order processing role, ideally in Fenestration, building, or roofing industryKnowledge or experience of using window designer, roofwright or any other industry specific software would be an advantage.Strong customer service skills with a proactive approach to exceeding expectations.Effective problem-solving and decision-making abilities.Willingness to undertake further training and implement learning in daily tasks. How to apply:Ready to start your career with us? Apply directly with your CV Please note EqualsOne are advertising this on behalf of Conservatory Outlet and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet.   INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

We’re recruiting Call Handlers to earn up to £32,613 per annum. You will handle emergency calls, ass... We’re recruiting Call Handlers to earn up to £32,613 per annum. You will handle emergency calls, assess situations, and coordinate the deployment of officers. Your decisions during live incidents will directly impact public confidence and operational outcomes.Call Handler benefits:Call Handlers and Dispatchers working 24/7 shifts can earn up to 33.79% on top of base salary, depending on the rota worked. WMP provides an enhanced employer-contribution pension for police staff, significantly above statutory minimums.Allowances for Specific Roles / PatternsWeekend working allowancesShift allowancesOn call or other role specific allowancesAnnual pay progression until the top of grade is reached.Discounted e‑vouchers and thousands of retailers offersSalary sacrifice schemes (cycle to work, car leasing)Net deduction schemes for larger purchases (bikes, holidays, etc.)Blue Light Card eligibility offering reduced prices at major retailers, restaurants and leisure providers.All new employees receive a free 28‑day bus pass for travel across the West Midlands and a 25% discount for the following two months.Police staff discounted rail travel passes, with loan repayment availableDiscounts available at selected NCP car parks across the region.Access to professional physical and mental wellbeing supportConfidential support for personal or work-related issues.Financial wellbeing support and guidance services. Training is included to prepare you for this roleCall Handler role:West Midlands Police is seeking highly capable, resilient, and dedicated individuals to join our Force Contact Department as Call Handlers or Dispatchers. These frontline roles are critical to public safety and require professionalism, composure, and excellent decision‑making.You will be the first point of contact for the public during emergencies and the operational link that ensures the effective deployment of police resources across the West Midlands.Whether you are answering a 999 call or coordinating officers in a live incident, your actions will directly influence public confidence, risk management, and operational outcomes.Key Responsibilities Respond to emergency (999) and non‑emergency (101) calls withclarity, professionalism, and empathy.Use structured questioning to identify risk, vulnerability, andimmediate operational requirements.Record incidents accurately using police systems and recognisedrisk assessment models, including the National Decision Model(NDM) and THRIVE.Provide reassurance and guidance to callers, including thoseexperiencing distress, trauma, or crisis.Identify safeguarding indicators and escalate concernsappropriately.Work collaboratively with internal teams to ensure timely andeffective incident progression.Deploy and coordinate frontline police units to live incidentsacross the West Midlands.Monitor situations through radio communications, system inputs,and where appropriate, CCTV feeds.Apply NDM and THRIVE principles to prioritise and managemultiple incidents simultaneously.Provide officers with continuous updates to support situationalawareness and operational safety.Maintain clear communication with supervisors and specialist units to support incident resolution. Call Handler pay:£28,914 & up to £32,613 + Uplift on base salary for 24/7 shift working

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities• Respond to customer enquiries across phone, email, chat and multi‑channel platforms• Provide accurate information, resolve queries and deliver high‑quality customer service• Navigate multiple online systems to update customer records and manage cases• Follow all call handling, data protection and quality assurance guidelines• Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions• Escalate issues appropriately and follow required processes for complaints or safeguarding• Work autonomously in a remote setting, maintaining productivity and service levels• Attend mandatory training, coaching and performance feedback sessions• Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety.Remote Customer Service Advisor pay:  £12.71 per hour.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities• Respond to customer enquiries across phone, email, chat and multi‑channel platforms• Provide accurate information, resolve queries and deliver high‑quality customer service• Navigate multiple online systems to update customer records and manage cases• Follow all call handling, data protection and quality assurance guidelines• Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions• Escalate issues appropriately and follow required processes for complaints or safeguarding• Work autonomously in a remote setting, maintaining productivity and service levels• Attend mandatory training, coaching and performance feedback sessions• Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety.Remote Customer Service Advisor pay:  £12.71 per hour.

TWC HOME GROUPCustomer Service CoordinatorJoin the team keeping our customers informed, reassured an... TWC HOME GROUPCustomer Service CoordinatorJoin the team keeping our customers informed, reassured and looked afterReports to: Operations ManagerDepartment: Installation OfficeHours: Monday–Friday, 8:00am–4:00pmLocation: Headlands Grove Trading Estate, SN2 7JQSalary & Package: £25,000 per annum + holidays. Full training provided.About the RoleTWC Home Group is looking for a Customer Service Coordinator to be the friendly, organised voice our customers rely on — from the moment their installation is booked, right through to aftercare. You'll be the central point of contact between our customers, installers, service engineers and office team, making sure every job runs smoothly and every customer feels well looked after.What You'll Be DoingCustomer Communication Call customers ahead of installation to talk them through what will happen on the day.Explain arrival times, site preparation and what to expect.Answer questions and keep customers reassured throughout. Aftercare Call customers after installation to check they're happy.Log any concerns and arrange prompt follow-up.Encourage happy customers to leave a review. Service & Remedial Management Take service calls and work out what's needed to put things right.Raise service reports and order any parts required.Track remedial jobs through to completion. Scheduling & Logistics Manage service engineers' diaries and book appointments efficiently.Confirm and rearrange appointments as needed.Make sure engineers have everything they need before heading out. Reception & Office Support Answer incoming calls and direct them to the right person.Take accurate messages and monitor the inbox.Support the Installation Office with day-to-day admin.Help keep schedules and customer records up to date. What We're Looking ForEssential A friendly, professional telephone manner.Strong organisational skills and attention to detail.Comfortable multitasking in a busy office.Good computer literacy.A calm, problem-solving approach.Previous customer service experience. Desirable Experience in windows, doors or home improvements.Experience scheduling engineers or installation teams.Understanding of warranty or remedial processes.Experience using a CRM system. Interested in joining TWC Home Group?Apply now with your latest CV  INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?An IT... Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,Duties: Providing first line support to staff and customersCreating daily reports for the IT departmentUpdating the company’s ticketing system CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

We’re recruiting for Customer Service Advisors to earn £28,200 per annum.Customer Service Advisor be... We’re recruiting for Customer Service Advisors to earn £28,200 per annum.Customer Service Advisor benefits:   Discounted Gym MembershipTeam social events budget available to all!Monthly & Annual Bonuses, Incentives & RewardsAccrue Extra Holidays for Length of Service!Healthcare Cash PlanPension SchemeStructured Progression Programmes & Pay Increases Training is included to prepare you for this role.  Customer Service Advisor role:   Ensure the efficient running of their branches. You are the main point of contact for our customers.Contact customers and prioritise your diary to achieve appointments and meet targets.Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers.Liaising with the back office and work colleagues through.  Customer Service Advisor pay:  £28,200 per annum.

We’re recruiting for Customer Service Advisors to earn £28,200 per annum.Customer Service Advisor be... We’re recruiting for Customer Service Advisors to earn £28,200 per annum.Customer Service Advisor benefits:   Discounted Gym MembershipTeam social events budget available to all!Monthly & Annual Bonuses, Incentives & RewardsAccrue Extra Holidays for Length of Service!Healthcare Cash PlanPension SchemeStructured Progression Programmes & Pay Increases Training is included to prepare you for this role.  Customer Service Advisor role:   Ensure the efficient running of their branches. You are the main point of contact for our customers.Contact customers and prioritise your diary to achieve appointments and meet targets.Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers.Liaising with the back office and work colleagues through.  Customer Service Advisor pay:  £28,200 per annum.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £24865.53 per annum.

Customer Service RepresentativeWorking Hours: Full TimeLocation: Leeds LS26Office Monster was establ... Customer Service RepresentativeWorking Hours: Full TimeLocation: Leeds LS26Office Monster was established in 2013. We are one of the fastest growing eCommerce Business Supplies and Office Furniture companies in the UK and are currently recruiting for an individual to join our Customer Service Team here at Office Monster.We provide innovative solutions with a strong emphasis on teamwork, communication, and continuous improvement, we pride ourselves on maintaining a positive and supportive work environment.Job Summary Handling all ranges of interaction with customers via phone, email, live chat and other communication channels. Ensuring prompt, accurate and comprehensive answers.Working as part of a team to ensure all areas of the Customer Service role are fulfilled.Dealing with all customer enquiries or complaints in a timely and empathetic manner.Working alongside our suppliers to ensure our customers receive a smooth & efficient ordering experience.Building rapport with Customers and ensuring they always receive the highest level of communication.Engaging with the Sales Team to recognise any potential quotes for larger order enquiries.Using initiative to prioritise your daily workload ensuring all daily tasks are complete.Actively seeking feedback from customers to help identify areas of improvement and opportunities for growth.Collaborating with internal teams to provide efficient and effective solutions for customers.Maintaining detailed records of customer interactions and transactions.Contributing to the overall success of the team by maintaining a positive attitude and supporting colleagues. Key Qualifications & Skills Time ManagementPrevious Customer Service ExperienceTelephone & Computer ExperienceOrganisational skillsAbility to use initiative.Previous experience in complaint handling   INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Customs Brokerage AdministratorLocation: SkelmersdaleSalary: £25,000 per annumHours: 4 on 4 off, 6:0... Customs Brokerage AdministratorLocation: SkelmersdaleSalary: £25,000 per annumHours: 4 on 4 off, 6:00am – 6:00pmContract: Temporary to PermanentOur client is currently seeking a Customs Brokerage Administrator to join their expanding team in Skelmersdale. This is a fantastic opportunity for an organised and detail-focused individual with experience in administration, logistics, customs, or freight forwarding, or someone looking to develop a career within this sector.The successful candidate will be responsible for supporting the customs clearance process, ensuring import and export shipments are processed accurately, efficiently, and in line with current regulations across air, sea, and road freight.Key Responsibilities Process customs clearance documentation for import and export consignmentsPrepare and submit customs declarations accurately and within required timescalesInput and maintain shipment and customs information using internal systemsMonitor clearance progress and ensure updates are communicated in a timely mannerEnsure all documentation is completed accurately and complies with relevant regulationsMaintain accurate records and support the smooth running of the customs departmentWork collaboratively with internal teams to ensure shipments progress efficientlyFollow company procedures and maintain high standards of accuracy, quality, and productivityAttend training sessions and support ongoing professional developmentComplete any additional administrative duties as required Requirements Previous experience within customs, freight forwarding, logistics, or a similar administrative environment (desirable but not essential)Strong administrative skills with excellent attention to detailGood IT skills, including confidence using Microsoft Office, particularly ExcelExcellent written and verbal communication skillsStrong organisational and time management abilitiesThe ability to prioritise workloads and work effectively in a fast-paced environmentA proactive approach with a commitment to delivering excellent serviceBasic accounting knowledge would be advantageous but is not essentialA valid standard DBS Check is a requirement for this position Interested? Call Esme on 01782 712230 or email esmes@kpir.co.ukINDCOM

Customer Services Coordinator – Flexible Shift PatternsLiverpool, Estuary Business Park Full-Time –... Customer Services Coordinator – Flexible Shift PatternsLiverpool, Estuary Business Park Full-Time – On-site Salary: £26 – 28k (DOE) + Performance bonusHours: Full time, working any 5 days from 7 on a rotating shift pattern. Shifts vary between 6am and 8pm.The ChallengeAs a Customer Services Coordinator at Tyrenet, you’ll play a vital role in delivering fast, reliable, and friendly, first-class service to our customers. You’ll be the first point of contact, supporting our 24/7 operations, powered by a dedicated team and a trusted network of tyre partners nationwide. We combine reliable customer service with operational excellence to deliver results for our clients across logistics, transport, and commercial vehicle fleets.The ApproachWe’re looking for someone who thrives in a fast-paced environment, is passionate about delivering excellent service, and enjoys solving problems under pressure. Using our internal systems, you’ll manage inbound calls, assess each situation, and coordinate the most appropriate solution through our trusted tyre partner network, keeping customers informed throughout.You’ll be part of a supportive, team-focused environment where attention to detail and customer care make a real difference.Key Responsibilities Handle incoming calls from customers, providing reassurance and clear communicationUse internal systems to log and manage cases efficientlyCoordinate roadside assistance with external tyre partnersMonitor progress and keep customers updated throughoutClose cases and ensure accurate record-keepingSupport the Operations Manager and team with daily operational tasksIdentify opportunities to improve processes or service delivery The CandidateWe’re looking for someone who brings: Customer service experience (ideally in automotive, logistics, or another fast-paced environment)Strong communication skills with a calm, friendly approachConfidence under pressure and the ability to manage difficult conversations professionallyExcellent attention to detail and accurate case managementConfidence using IT systems and learning new toolsA proactive, team-oriented attitudeFlexibility to work occasional weekend shifts preferred. Equity, Diversity & InclusionAt Tyrenet, we’re committed to creating an inclusive, respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and are proud to be an equal opportunity employer.   INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities• Respond to customer enquiries across phone, email, chat and multi‑channel platforms• Provide accurate information, resolve queries and deliver high‑quality customer service• Navigate multiple online systems to update customer records and manage cases• Follow all call handling, data protection and quality assurance guidelines• Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions• Escalate issues appropriately and follow required processes for complaints or safeguarding• Work autonomously in a remote setting, maintaining productivity and service levels• Attend mandatory training, coaching and performance feedback sessions• Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety.Remote Customer Service Advisor pay:  £12.71 per hour.