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Administration Support Executive & Customer Service CoordinatorSalary: up to £32,000 per annumLo... Administration Support Executive & Customer Service CoordinatorSalary: up to £32,000 per annumLocation: Stoke on TrentHours: Monday to Friday, 8:00am - 5:30pm, plus weekend rota (1 in every 3 weekends)An exciting opportunity has arisen for a highly organised and customer-focused individual to join a busy and growing business. This role is ideal for someone who thrives in a fast-paced office environment, enjoys dealing with customers, and can confidently manage multiple tasks simultaneously.As the first point of contact for customers, you will handle enquiries via telephone, email, messaging platforms and in person where applicable. The business serves a diverse customer base across the UK and internationally, making strong communication and administrative skills essential.Key Responsibilities Providing professional and friendly customer serviceResponding promptly to customer enquiries via telephone, email and messaging platformsGeneral office administration and supportProcessing and inputting data accuratelyGenerating business documentation and reportsManaging customer accounts and maintaining strong client relationshipsSupporting advertising and promotional activitiesFreight forwarding administration and export documentationFollowing up sales enquiries and leadsProcessing sales orders and preparing customer quotationsProducing pro-forma invoices and supporting invoicing activitiesManaging emails, scanning, filing and record keepingAssisting with general day-to-day office operations Skills & Experience Strong office administration and customer service skillsExperience processing sales orders and preparing quotationsExcellent communication and interpersonal skillsGood numerical and mathematical abilityStrong attention to detail and accuracyAbility to prioritise workloads and work effectively under pressureProblem-solving skills with the ability to use initiativeCompetent IT skills, including Microsoft Office applicationsAbility to build and maintain positive working relationshipsSelf-motivated, proactive and highly organised Desirable Previous experience within logistics, exports or a similar environmentExperience handling international customer accountsKnowledge of invoicing and pro-forma documentation APPLY NOW! Please contact me for more information keeley@kpir.co.uk 01782 712230Please note: Due to the high volume of applications we receive, only candidates who are successfully shortlisted for the role will be personally contacted.INDCOM

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £24865.53 per annum.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £24865.53 per annum.

Senior Customer Service AdviserSalary: Dependent on experienceLocation: Rackheath, Norwich, office b... Senior Customer Service AdviserSalary: Dependent on experienceLocation: Rackheath, Norwich, office basedFlexible- full-time or part-time consideredWhat is on offer Permanent role with full time or part time optionsFlexible working arrangements depending on experienceExcellent rates of pay depending on experience28 days annual leave including bank holidays on a pro rata basisCompany pension scheme About usA busy and growing building services provider specialising in insurance repairs and property restoration is seeking a claims/Customer Service Adviser to support its expanding operations.  The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering smooth, well organised experience for customer at what can be a stressful time.We pride ourselves on creating a supportive and friendly working environment where our team genuinely work together to deliver the best possible experience for customers. As we continue to grow, we are looking for someone who shares our positive, proactive and customer-first approach to join the team.About the roleWe are looking for a friendly, organised and customer-focused Claims Handler / Customer Service Adviser to join our growing team based in Rackheath.This is a varied office-based role where you will support customers throughout the claims process, handling enquiries, updating records and ensuring a smooth and professional customer experience from start to finish.We are flexible on working hours and days, making this an excellent opportunity for someone looking for either full-time or part-time work within a supportive team environment. Please note this is an office based role in RackheathResponsibilities include but not limited to: Coordinating and scheduling repair works for insurance claimsActing as a point of contact for customers, insurers, and tradesManaging job records and claim related documentationTracking progress and resolving issues where possibleSupporting the wider team to ensure timely and efficient delivery Skills and Experience Experience in claims handling, coordination, or a similar roleStrong organisational skills with the ability to juggle prioritiesClear and confident communication skillsA calm, professional approach in a fast-paced environmentGood attention to detail and problem-solving ability Interested? Apply now with your updated CV.INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities• Respond to customer enquiries across phone, email, chat and multi‑channel platforms• Provide accurate information, resolve queries and deliver high‑quality customer service• Navigate multiple online systems to update customer records and manage cases• Follow all call handling, data protection and quality assurance guidelines• Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions• Escalate issues appropriately and follow required processes for complaints or safeguarding• Work autonomously in a remote setting, maintaining productivity and service levels• Attend mandatory training, coaching and performance feedback sessions• Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety.Remote Customer Service Advisor pay:  £12.71 per hour.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities• Respond to customer enquiries across phone, email, chat and multi‑channel platforms• Provide accurate information, resolve queries and deliver high‑quality customer service• Navigate multiple online systems to update customer records and manage cases• Follow all call handling, data protection and quality assurance guidelines• Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions• Escalate issues appropriately and follow required processes for complaints or safeguarding• Work autonomously in a remote setting, maintaining productivity and service levels• Attend mandatory training, coaching and performance feedback sessions• Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety.Remote Customer Service Advisor pay:  £12.71 per hour.

Hire Controller required in the Leeds area, for established equipment rental business. Monday-Friday... Hire Controller required in the Leeds area, for established equipment rental business. Monday-Friday role, £28,000-£31,000 salary, great benefits and career stability.The Company We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence.Due to continued growth, they are looking to recruit a Hire Controller to join their busy depot. This Hire Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry.Key Benefits Basic salary between £28,000 and £31,000 per yearMonday to Friday working hours providing a strong work-life balance25 days annual leave plus bank holidaysPension schemeLong-term career opportunities within a well-established equipment rental businessSupportive and professional team environment About the Role  As a Hire Controller, you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service.Typical responsibilities include: Managing inbound hire enquiries and converting them into bookingsScheduling equipment deliveries and collectionsLiaising with drivers, engineers, and yard teamsProcessing hire contracts, extensions, and off-hiresBuilding relationships with new and existing customersEnsuring equipment availability and accurate system recordsSupporting depot operations and maintaining service standards This Hire Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service.About You  To succeed as a Hire Controller, you will ideally have experience in a customer service or hire desk environment.You may have: Experience working in equipment rental, plant hire, tool hire, powered access, power generation or construction supplyStrong organisational and communication skillsConfidence handling customer enquiries and coordinating bookingsGood IT skills and the ability to manage hire systemsA proactive and team-focused approach Candidates with experience as a Hire Controller or similar hire coordination roles are highly encouraged to apply.To be successful in this role, you may have worked as a:Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator.If you are looking for a stable opportunity as a Hire Controller within a respected equipment rental business near Leeds, we would love to hear from you.Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices

Hire Desk Controller required near Tottenham for established equipment rental business. Monday-Frida... Hire Desk Controller required near Tottenham for established equipment rental business. Monday-Friday role, £28,000-£34,000 salary, great benefits and career stability.The Company We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence.Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry.Key Benefits Basic salary between £28,000 and £34,000 per yearMonday to Friday working hours providing a strong work-life balance23 days annual leave plus bank holidaysPension schemeLong-term career opportunities within a well-established equipment rental businessSupportive and professional team environment About the Role  As a Hire Desk Controller, you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service.Typical responsibilities include: Managing inbound hire enquiries and converting them into bookingsScheduling equipment deliveries and collectionsLiaising with drivers, engineers, and yard teamsProcessing hire contracts, extensions, and off-hiresBuilding relationships with new and existing customersEnsuring equipment availability and accurate system recordsSupporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service.About You  To succeed as a Hire Desk Controller, you will ideally have experience in a customer service or hire desk environment.You may have: Experience working in equipment rental, plant hire, tool hire, powered access, power generation or construction supplyStrong organisational and communication skillsConfidence handling customer enquiries and coordinating bookingsGood IT skills and the ability to manage hire systemsA proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply.To be successful in this role, you may have worked as a:Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator.If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business near Tottenham, we would love to hear from you.Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £24865.53 per annum.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £24865.53 per annum.

Customer Service Advisor CO Home Improvements Competitive Salary Wakefield Part Time, 3-4 days a wee... Customer Service Advisor CO Home Improvements Competitive Salary Wakefield Part Time, 3-4 days a week or 5 shorter daysBenefits:Pro rata 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you. About the Role:This is a part time role of 3-4 days OR 5 shorter days a week and you’ll be a key point of contact for customers throughout their journey. Key responsibilities include: Act as the main point of contact between customers, suppliers, and internal teams to resolve queries quickly and effectively.Build and maintain strong working relationships with both internal departments and external partners.Gather and record customer feedback at key stages of the customer journey.Respond to customer emails and calls promptly and professionally.Obtain and evaluate information to handle product and service enquiries in line with company guidelines.Keep customers regularly updated on progress and ensure they’re satisfied with the service provided. What we are looking for: Experience in the home improvement industry is a plus, but full training will be provided.Confident communicator with strong listening and people skills.Calm, polite, and professional when handling customer concerns.Highly organised with excellent attention to detail.Motivated, proactive, and able to manage your own workload effectively.Strong customer focus with a genuine desire to deliver great service.Able to use your initiative to resolve issues and find practical solutions.Competent with Microsoft Office, especially Excel, and comfortable working accurately with data. If the above sounds like you, we would like to hear from you!How to apply:Ready to start your career with us? Apply within or forward across your CV to: Recruitment@conservatoryoutlet.co.ukEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Removals Move Manager Location:  NottinghamSalary:  £32,000About the role:Red Recruit Global is exc... Removals Move Manager Location:  NottinghamSalary:  £32,000About the role:Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm.  We are currently seeking a dynamic Move Manager to service their customers from their branch in Nottingham.  This position would suit someone from a very strong customer services background. What you'll do: As Move Manager, a typical day will involve coordinating the smooth shipment of clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers.Move Manager primary responsibilities include: Managing complete door-to-door services.Offering comprehensive customer service in alignment with KPIs and contractual requirements.Liaising with agent networks, service suppliers, and internal departments for operational needs.Maximising sales opportunities and upselling products and services.Maintaining accurate documentation to company and legal standards.Building and maintaining working relationships within the team. What you need: Exceptional communication skills, both written and verbal.Proactive and optimistic attitude.Excellent customer service skills and telephone manner.Proficiency in Microsoft Word, Excel, and Outlook.Adaptability to various tasks and a strong team player.Well-presented, reliable, and punctual.Industry experience would be a distinct advantage but is not essential. How to apply: We're keen to speak to proactive Customer Services professionals who are organised and results driven.If you possess the qualities and skills for this role, we look forward to receiving your application.E: careers@redrecruit.comT: 01376 503567 | 0203 906 6020* You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.Red Recruit specialise in relocations and fine art shipping recruitment, with opportunities across all levels.  Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865.53 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £24865.53 per annum.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour.