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Customer Service Coordinator Hours: Full time, (Mon- Friday) 8.00 am – 5 pmSalary: £26,568 a yearEas... Customer Service Coordinator Hours: Full time, (Mon- Friday) 8.00 am – 5 pmSalary: £26,568 a yearEastbourne, East SussexWe are currently looking for a full time Customer Service Administrator to join the team within our East Sussex Wheelchair Service centre based in Eastbourne. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment.As a wheelchair provider, Ross Care, work in partnership with the NHS to supply the necessary equipment to support people in their day to day life which can make a significant impact in giving people the confidence to live more independently. The Role:Customer Service Coordinator: Communication – Responsible for answering daily calls and emails in a courteous/friendly manner. Communicating any issues with orders to the customer service supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases.  Scheduling/Entering/Monitoring of Orders – Responsible for entering orders immediately onto the computer system in an effective manner when the order is received via a user, carer or family or from a prescriber. Responsible for making contact with service users and agreeing suitable delivery/collection/service time.  Responsible for scheduling, updating and closing the orders within set time frames. Appointments – To assist with the arrangement of booking appointments with the clients, next of kin, carers, suppliers.Queries/Enquires – Responsible for dealing with all queries from prescribers, service users, carers and colleagues.Administration – Responsible for the daily efficient running and accounting of all administrative operational systems within the repair and clinical areas of the customer service.Hardware – Ensure that the IT equipment is maintained and functional.  Responsible for the safekeeping of your own computer.General – Responsible for helping out in required area of the customer service.  Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence. Undertake the job in line with Ross Care competencies as follows: Achieves business results and adds value to the serviceFocuses on internal and external customersBuilds and maintains effective teamwork with colleaguesEmbraces change , stay calm and professional at all times Perform duties according to all Company policies, procedures and instructions.This job description shall not limit your role; you will also be expected to carry out any other duties that your supervisor or manager feels are within your capabilities and skill set.  The above information may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops.About you: Strong experience within a similar busy and fast paced environment with telephone customer service experience being beneficialExcellent communication skills and ability to empathise. Calm under pressure.Previous administration and diary management experience is advantageousProfessional and confident manner over the telephone and via email.Good attention to detail, accuracy and be able to multitask.Competent IT skills with an ability to learn new systemsQualified to GCSE level or equivalentAn enthusiastic, motivated , positive and approachable individual who strives to succeed. What can we offer you? Permanent, full-time contract after probationary period ( 6 months)25 days holiday FTE , (plus Bank Holidays)Company Pension SchemeLife AssuranceFree on-site parking  INDLS   Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

We’re recruiting for Customer Service Advisors.Customer Service Assistant benefits: This role off... We’re recruiting for Customer Service Advisors.Customer Service Assistant benefits: This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday.  We also offer tremendous potential with a growing worldwide organisation.Training is included to prepare you for this roleCustomer Service Advisor role: Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension. Updating personal information with a high attention to detail.Processing requests for written information to be sent to our members.Providing accurate information from our knowledge/customer databases.Helping customers complete documentationExplaining our processes and setting correct expectations. Customer Service Advisor pay:£12.71 per hour. MEETS NATIONAL LIVING WAGE

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

We are recruiting for Front of House Team Members earning £12.40 per hour. This customer-facing role... We are recruiting for Front of House Team Members earning £12.40 per hour. This customer-facing role involves working in the coffee shop, delivering excellent service, serving drinks, handling payments, and maintaining a clean and welcoming environment, including clearing and cleaning tables.Front of House benefits:  Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Front of House role: Will involve direct customer service, working in the coffee shop. Will be required to display strong customer service skills, cash handle, serve drinks, while maintaining a clean and hygienic working environment. Will also be required to clear and clean customer tables.AttributesGood customer services skills, be passionate and have high energy. The role can be very demanding. Must be able to thrive in a busy environment. Must be bubbly and chatty, able to cash handle, multitask and work at an efficient pace.Must be comfortable handling ALL foods, including meats.Front of House pay: £12.71 per hour. Additional £1.20 p/h between the hours of 12am-6am

We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast... We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast-paced role, engaging with a variety of customers and handling a high volume of calls. Whether providing quick updates or addressing challenging queries, every day will bring diverse interactions as you deliver excellent service in a busy environment.Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £12.71 per hour + bonus and benefits.

We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast... We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast-paced role, engaging with a variety of customers and handling a high volume of calls. Whether providing quick updates or addressing challenging queries, every day will bring diverse interactions as you deliver excellent service in a busy environment.Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £12.71 per hour + bonus and benefits.

We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast... We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast-paced role, engaging with a variety of customers and handling a high volume of calls. Whether providing quick updates or addressing challenging queries, every day will bring diverse interactions as you deliver excellent service in a busy environment.Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £12.71 per hour + bonus and benefits.

We are recruiting for Customer Service Roles earning up to £12.90 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.90 per hour across Front of House, Back of House. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service benefits:  Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service on the bar or floor, including serving drinks, taking and relaying food orders, handling payments, and keeping customer areas clean and welcoming. These roles require energy, enthusiasm, strong communication skills, and the ability to multitask and thrive in a busy environment.Back of House roles focus on food preparation and kitchen support under the direction of the Chef, with opportunities to take on greater responsibility over time. Team members must work well under pressure, communicate effectively, and maintain high hygiene standards. Previous experience is beneficial but not essential for motivated, quick learners. Candidates must be comfortable handling all food types, including meats, with development opportunities available for those passionate about a career in the food industry.Customer Service pay: £12.71 - £12.90 per hour. Additional £1.20 p/h between the hours of 12am-6am

Emergency Breakdown Customer Service Advisor - £13.00 per hour - Derbyshire, DE55 7RH- On-SiteDo you... Emergency Breakdown Customer Service Advisor - £13.00 per hour - Derbyshire, DE55 7RH- On-SiteDo you have control room experience and want a role where you can stay calm, take charge, and support people in urgent situations?At Richford Motor Services, you will join our 24-hour Breakdown Recovery Centre as an Emergency Breakdown Customer Service Advisor, with full training and support from day oneThe roleThis is not a typical call centre role. Every call is different, and you are the one leading it.You will be the first person someone speaks to when they are stuck at the roadside. You will quickly understand what has happened, keep them calm, and make sure the right help is on the way without delay.Your 4 on, 4 off shift pattern means you can properly plan your life, with built-in time off every week rather than waiting for weekends or annual leave.Key Responsibilities Take incoming calls and take control of breakdown situations from the startKeep customers calm and focused by giving clear, simple guidanceAsk the right questions to get to the issue quicklyMake decisions on the best response so support is sent fastUpdate systems in real time so nothing is missedWork with recovery partners to get customers back on the road About our companyAt Richford Motor Services, you are given clear processes, proper training, and the backing of a supportive team. You are trusted to make decisions and grow your confidence in a fast-moving environment.The Benefits 4 on, 4 off shift pattern, so you get regular, planned time offOn-site parking and a short walk from the train station, making your commute simplePension scheme to support your future20 days holiday (pro rata) Training and development Full training so you can handle calls confidently from day oneOngoing support to help you become quicker and more effective The person Previous experience as a Control Room Operator is essentialYou communicate clearly and stay in control of conversationsYou pick up important details quickly and stay accurateYou stay calm when situations become urgentYou are comfortable working independently and as part of a teamYou can use multiple systems at the same time What’s nextApply now to secure a role that gives you real responsibility, structured time off, and the chance to move forward in your career.

KPI Recruiting is looking for a Recruitment Resourcer to join our Crewe team and support our busy Dr... KPI Recruiting is looking for a Recruitment Resourcer to join our Crewe team and support our busy Driving Division.This is a fantastic opportunity if you’re looking to kickstart a career in recruitment! Whether you have experience in administration, customer service, or are simply eager to learn, we’d love to hear from you. You’ll play a key role in connecting talented candidates with their next career move.Hours: 9am – 5pm, Monday to Friday.Why work at KPI Recruiting Ltd? Routes for progression and opportunities to transition into other internal positions to expand your experienceFriendly and welcoming team environment25 days annual leave, plus bank holiday, and one day off for your Birthday!Regular team outings and eventsRefer a friend scheme – earn extra cash whilst working with your friendsBonus on top of salaryProsecco Fridays! (Or if you aren’t a fan of prosecco help yourself to a beer!)Dress down Friday! What will day to day duties include?  Managing applications from job boardsFinding candidates on job boards and through social mediaAnswering phone calls, and transferring calls as required.Emailing online registration forms or arranging face to face registrationsEnsuring compliance is followedOrganising the office diary and paperworkCandidate pipelining for peak period using our online recruitment tools. Work with the experienced consultants to plan to meet the future recruitment requirements of your division.Supporting all social media channels and activities.Administration duties as and when required What we are looking for from you! Experience of working within customer focused roles or Admin backgroundAbility to manage your own timeExcellent communication and influencing skillsActive problem solverStrong attention to detailConfident working to deadlinesEnjoys working within a team and in a busy environmentStrong level of IT, administrative and organisational skills Great telephone manner  If you are ready to enter the world of recruitment and make a positive impact in the Driving sector, we want to hear from you.Apply now to join our team at KPI Recruiting!

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquir... We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquiries, and maintain a safe and welcoming station environment.Customer Service Benefits  Strong pension schemesExcellent job stabilityCareer progression opportunitiesIndustry-recognised trainingInclusive and diverse workplace cultureFree or discounted travel across eligible rail routes (role dependent) Full training will be provided to prepare you for this role. Customer Service Pay:   Salaries starting from £24,781.Customer Service Role:  Support passengers by assisting with journey planning, ticketing, and railcards.Delivering updates on train times and service disruptions, and handling enquiries or complaints professionally.Managing ticket sales, refunds, and compensation claims.Offer assistance to passengers who require extra support and ensure accessibility and excellent customer care.Maintain a clean, safe, and welcoming station environment through routine cleaning, waste management, hazard reporting, and safety checks.

We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’... We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’ll join our Sales team, supporting new and existing customers with sales and retention enquiries, recommending the right products and services, and delivering a personalised, target-driven customer experience.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this role.  Customer Service Advisor role:  The roles offered are within the Sales team, which combines the Mobile and Broadband departments. Advisors will sell a wide range of products and services to new and existing customers, including mobiles, SIM-only plans, tablets, laptops, smart watches, home broadband, TV, 4G Wi-Fi and insurance. The role involves having personalised conversations to understand customer needs, recommend suitable products, and retain customers considering cancellation. Advisors will work towards monthly revenue, conversion and service targets while delivering an excellent customer experience through both new sales and retention enquiries.Customer Service Advisor pay:  £25,087 with a pay rise after 6 months in the business

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!