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Customer Service CoordinatorLocation: StokeHours: Monday to Friday, 8:30am – 5pm (45 minute break)S... Customer Service CoordinatorLocation: StokeHours: Monday to Friday, 8:30am – 5pm (45 minute break)Salary: up to £26,000 per annumThe role:Our client is seeking a proactive and detail-oriented Customer Service Coordinator to join their growing team. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with customers and colleagues alike. The successful candidate will be responsible for managing customer enquiries, processing orders, and coordinating communications between internal departments to ensure a seamless customer experience. You will also support with administrative tasks, reporting, and process improvements, making this a varied and rewarding opportunity.Responsibilities Enter and maintain new projects, architect details, quotes, and related information within the CRM platformProvide support in managing the CRM database and producing reportsCollaborate with colleagues, the marketing team, and external sales to deliver effective monthly CRM communication plans that reflect business objectivesCoordinate and contribute to the delivery of designated ongoing projectsLead efforts to ensure business-wide data is collected accurately and efficiently, while identifying areas for process improvementDrive database growth through data capture activities and work to enhance overall data qualityRegularly audit and clean CRM records to ensure system accuracyAssist in shaping and refining the customer journeyPrepare routine reports on user activity and sales pipelines across weekly, monthly, quarterly, and annual periodsProvide general administrative support to commercial functions, including customer service, external sales, and façade operations Key Requirements: Proven background in working with CRM platforms and managing databasesStrong capability in project coordination and producing detailed reportsSkilled at operating in dynamic, high-volume, multi-project environmentsClear and effective communicator, ensuring tasks are well understood and completed efficientlyHighly organized with strong administrative ability, able to assess requirements and determine the best approach to achieve resultsProficient in key office software, including: Microsoft OutlookExcelWordPowerPointAdobe Acrobat ProCommercial awareness with the ability to support business operations effectivelyProactive problem-solver, able to recognize stalled tasks and take initiative to move them toward successful completion Benefits Competitive performance-related bonus schemeOngoing training and professional development opportunities26 days annual leave plus bank holidays, including a company-wide Christmas shutdownOptional employee healthcare planLife assurance at 1x annual salaryAccess to trained Mental Health First Aiders for wellbeing supportAnnual salary reviewEmployee reward and recognition programmes Interested? Call Maria on 01782 712230 or email MaraiP@kpir.co.ukINDCOM

We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant... We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant benefits: Varied shift patternsCompetitive salaryCareer growth opportunities Training is included to prepare you for this roleCustomer Service Assistants role: Be passionate about Customer Service and proud to represent our brandDeliver exceptional customer service with energy, warmth, and professionalismBe a team player who supports colleagues and contributes to a positive, fast-paced working environmentStay proactive and adaptable, ready to go above and beyond for customersHave a keen eye for detail and maintain high standards at all timesBe reliable, punctual, and ready to get stuck in during busy shiftsCustomer facing duties Customer Service Assistants pay: £12.21 per hour

We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant... We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant benefits: Varied shift patternsCompetitive salaryCareer growth opportunities Training is included to prepare you for this roleCustomer Service Assistants role: Be passionate about Customer Service and proud to represent our brandDeliver exceptional customer service with energy, warmth, and professionalismBe a team player who supports colleagues and contributes to a positive, fast-paced working environmentStay proactive and adaptable, ready to go above and beyond for customersHave a keen eye for detail and maintain high standards at all timesBe reliable, punctual, and ready to get stuck in during busy shiftsCustomer facing duties Customer Service Assistants pay: £12.21 per hour

Recruit4staff is proud to be representing their client, a leading engineering company in their searc... Recruit4staff is proud to be representing their client, a leading engineering company in their search for an Administrator to work at their facility in Ellesmere Port. For the successful Administrator, our client is offering: £12.50 per hour Monday to Friday, 8 am to 4:30 pm Temporary to Permanent positionTraining and Development Opportunities  The role - Administrator: Executing Print Ranges using computer system multiple times per day as well as all printing and matching up all relative paperwork required with each orderStatusing orders within a computer system and delivering orders to production work cells or designated areaAdministration/Managing of the production calendar/schedules and coordinating with Production Management/Supervisors to meet customer or order requirementsLiaison between production and sales on communicating order status and production commitmentsParticipates in Safety, Quality, CCIP and other employee-related meetings. What our client is looking for in an Administrator: Administration experience within a manufacturing /warehousing environment - ESSENTIALGood Coordination, Planning and Organizational Skills - ESSENTIAL Any experience working with compliance documents would be beneficial - BENEFICIAL  Key skills or similar Job titles:Administrator, Office Support Commutable From: Chester, Deeside, Wrexham, Ellesmere Port, RuncornFor further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

We’re recruiting for Executive officers to earn £27,000 per annum.Executive Officer Benefits: Civil... We’re recruiting for Executive officers to earn £27,000 per annum.Executive Officer Benefits: Civil Service pension scheme25–30 days annual leave plus bank holidaysCareer development and training opportunitiesFlexible working arrangementsEmployee wellbeing support Training is included to prepare you for this roleExecutive Officer Role: You will be working with customers, employers and colleagues through a combination of digital, telephone and face to face contacts on a daily basis. To be successful you will need to demonstrate effective communication skills across a wide range of diverse customers, along with the ability to understand complex information and give explanations to the customer. You will also have the ability to manage difficult situations.We are looking for someone who has the ability to understand complex information and give clear explanations to the customer. You will have effective communication skills both verbally and in writing to a wide range of diverse customers. This will enable you to coach customers to improve their movement in to work and manage challenging conversations. These strengths will enable you to manage difficult situations where a calm and professional manner is required following Departmental procedures.You must be able to navigate a range of computer systems to action tasks as well as coach customers to be confident using digital work search tools. You’ll will also be required to handle telephony queries as well as your face to face appointmentsExecutive Officer Pay: Starting salary of £27,000 per annum

We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant... We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant benefits: Varied shift patternsCompetitive salaryCareer growth opportunities Training is included to prepare you for this roleCustomer Service Assistants role: Be passionate about Customer Service and proud to represent our brandDeliver exceptional customer service with energy, warmth, and professionalismBe a team player who supports colleagues and contributes to a positive, fast-paced working environmentStay proactive and adaptable, ready to go above and beyond for customersHave a keen eye for detail and maintain high standards at all timesBe reliable, punctual, and ready to get stuck in during busy shiftsCustomer facing duties Customer Service Assistants pay: £12.21 per annum

We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant... We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant benefits: Varied shift patternsCompetitive salaryCareer growth opportunities Training is included to prepare you for this roleCustomer Service Assistants role: Be passionate about Customer Service and proud to represent our brandDeliver exceptional customer service with energy, warmth, and professionalismBe a team player who supports colleagues and contributes to a positive, fast-paced working environmentStay proactive and adaptable, ready to go above and beyond for customersHave a keen eye for detail and maintain high standards at all timesBe reliable, punctual, and ready to get stuck in during busy shiftsCustomer facing duties Customer Service Assistants pay: £12.21 per annum

We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant... We’re recruiting for Customer Service Assistants to earn £12.21 per hour.Customer Service Assistant benefits: Varied shift patternsCompetitive salaryCareer growth opportunities Training is included to prepare you for this roleCustomer Service Assistants role: Be passionate about Customer Service and proud to represent our brandDeliver exceptional customer service with energy, warmth, and professionalismBe a team player who supports colleagues and contributes to a positive, fast-paced working environmentStay proactive and adaptable, ready to go above and beyond for customersHave a keen eye for detail and maintain high standards at all timesBe reliable, punctual, and ready to get stuck in during busy shiftsCustomer facing duties Customer Service Assistants pay: £12.21 per annum

Recruit4staff are representing a well-established waste management business in their search for a Cu... Recruit4staff are representing a well-established waste management business in their search for a Customer Service Executive to work in WrexhamJob Details: Pay: £26,000 per annumHours of Work: Monday to Friday 8:30am till 5:00pmDuration: PermanentBenefits: Standard pension, 20 days holiday (increased by 1 day per year up to 23 days) Job Role: The Customer Service Executive will be responsible for managing inbound and outbound calls and emails regarding invoice and payment enquiries. Duties include contacting customers about missing payments, taking payments over the phone, resetting payment dates, and ensuring a high standard of customer service throughout all interactions to support client retention.Essential Skills, Experience, or Qualifications: Previous volume telephone-based customer service experienceExperience working with customer complaints/problem solvingGood MS Office literacyAbility to cope under pressure in a call handling environment Advantageous Skills, Experience, or Qualifications Confident communicator Commutable From: Wrexham, Chester, DenbighshireSimilar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Handler, Account Manager, Post-Sales Account ManagerFor further information about this role, please apply now.This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency.

Customer Relations SpecialistLocation: Gillingham, DorsetSalary: £12.67 per hourWorking hours: 9am-5... Customer Relations SpecialistLocation: Gillingham, DorsetSalary: £12.67 per hourWorking hours: 9am-5:30pm Monday- Friday, hybrid remote after training (2 day in the office)Contract type: fixed term, initially until the end of the yearStart Date: ASAP In this position you manage and process customer orders and provide information about products, services and order status. Proceed improvement initiatives, challenge processes and seek new opportunities to increase customer relations efficiently. All training will be provided.What you will be doing: Dealing with and responding to customer inquiries via telephone, web, emailProactively look for solutionsFollow up on customer interactionsManaging and reporting on customer accountsFiling records or interactions and transactionsUpdating quality management systemCommunicating with internal departments Who we are looking for: Excellent communications skillsPositive and proactive approachCustomer focussed mind setHigh level of attention to detailAbility to work in a fast paced, diverse and multi-cultural environmentTeam spirit Previous experience working in a customer facing environment or working with CRM/supply chain processes is desirable.Interested?If this sounds like a role for you, please get in touch!Call us: 01278 557575 / 01935 478800Text us: 07939826914 / 07730218845Hit apply now or send your CV directly to southwest@citycentrerecruitment.co.ukCity Centre Recruitment gets to know candidates – It’s all about having the right people! Our consultants are available to advise, guide and support you throughout the entire recruitment process.In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. City Centre Recruitment is an equal opportunities employer. City Centre Recruitment is acting as an employment business in relation to this vacancy.INDYV

We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits:   Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more   Customer Service Advisor role:   Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay:  Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.

We’re recruiting for Customer Service Advisors to earn £24,636.15 per annum.Customer Service Advisor... We’re recruiting for Customer Service Advisors to earn £24,636.15 per annum.Customer Service Advisor benefits: Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift cardFlexible benefits scheme24/7 counselling and support via TELUS Health (Employee Assistance Programme) Additional flexible benefitsTraining is included to prepare you for this roleCustomer Service Advisor role: Handle calls and emails from customersUnderstand customer needsHelp with queries about the website, Advantage Card, and HealthcareAssist customers in signing up for services, ensuring they receive the best possible care Customer Service Advisor pay: £24,636.15 per annum

Customer Service AssistantLocation: Winsford, CheshireDuration: Temporary - PermanentHours: Monday-F... Customer Service AssistantLocation: Winsford, CheshireDuration: Temporary - PermanentHours: Monday-Friday, 8AM-4PM  Pay rate:  £12.21 PHKPI Recruiting are currently looking for Customer Service Advisors to support  one of our core clients during a period of exceptional growth.Key Duties Responding to customer queries and resolving customer issuesProcessing orders and handling returnsProviding delivery information and liaising with couriersWorking as part of a team to provide a positive customer experience Key Skills Required Strong communication skills including a natural telephone mannerGood listening skillsExperience of communicating at all levelsPrevious customer service experience is advantageousIT literate For more information apply directly, email your CV over to Lilyj@kpir.co.uk or call Lily on 01270 589 943INDCOM

Senior Hire Controller – Modular Hire & Projects | Near Northallerton | Up to £45,000 + BonusSte... Senior Hire Controller – Modular Hire & Projects | Near Northallerton | Up to £45,000 + BonusStep into a Senior Hire Controller role managing modular hire projects across the UK, Europe, and overseas, with hybrid working and global travel.The Company A global modular hire business with operations across several countries and manufacturing facilities in Dubai. You’ll join a forward-thinking team offering genuine career growth and exciting international opportunities.Key Benefits Salary up to £45,000 plus company performance bonusHybrid working – home and Harrogate office22 days holiday + bank holidaysCompany phone and pension schemeOverseas travel opportunities, including Dubai The RoleAs a Senior Hire Controller, you will oversee modular building hire operations, manage on- and off-hires, and coordinate subcontractors. The Senior Hire Controller will ensure projects are delivered efficiently while maintaining compliance and safety standards. You will also travel internationally to oversee manufacturing in Dubai and play a key role in implementing software systems such as Syrinx.About YouYou will bring operational management / hire desk experience, ideally in hire (plant hire, tool hire, construction hire, accommodation hire, powered access), modular buildings, or construction. A successful Senior Hire Controller thrives under pressure, is confident working with subcontractors, and is open to occasional overseas travel.You may have worked as:Senior Hire Controller, Hire Operations Manager, Hire Desk Manager, Modular Hire Manager, Equipment Hire Controller, Plant Hire Manager, Project Operations Manager, Construction Hire Manager, Fleet Operations Manager, Modular Project Coordinator.Apply today and take the next step in your hire career. We welcome applications from all backgrounds and experiences.

Customer Service Coordinator – Up to £30,000k + No Weekend WorkLocation: AvonmouthSalary: £27,000 –... Customer Service Coordinator – Up to £30,000k + No Weekend WorkLocation: AvonmouthSalary: £27,000 – £30,000 DOEWhat’s in it for you as our next Customer Service Coordinator? Over £27,000 per year (dependent on experience)Monday to Friday, 7:30am–5:00pm – keep your evenings and weekends freeNo weekend work – enjoy a proper work/life balance23 days holiday + bank holidays (option to buy more)Discount schemes for major retailers, gyms, holidays, and moreCompany pension schemeCompany health benefit scheme We’re looking for a Customer Service Coordinator who’s organised, proactive, and great with people. You’ll be the go-to person for customers, arranging bookings, solving problems, and making sure everything runs smoothly.No industry experience? No problem – if you’ve worked in customer service, administration, sales support, or scheduling, you already have the skills to succeed as a Customer Service Coordinator. We’ll provide full training on our products and systems.What you’ll be doing as a Customer Service Coordinator: Acting as the main point of contact for customers via phone and emailProcessing bookings and orders accurately into our systemScheduling deliveries and collections to meet customer deadlinesLiaising with drivers, suppliers, and internal teams to coordinate operationsResolving any issues quickly and professionallySuggesting additional products or services that could benefit the customerMaintaining up-to-date records and customer information About you – to thrive as a Customer Service Coordinator, you’ll have:Experience in customer service, administration, scheduling, or sales support Strong organisational skills with attention to detailConfidence communicating with customers and colleagues at all levelsAbility to adapt in a fast-paced environmentCompetence with computer systems and willingness to learn new software Why join us as our next Customer Service Coordinator?You’ll enjoy fixed hours, no weekend work, and the chance to join a supportive, friendly team where your contribution is valued. This is a role where you’ll be trusted to get things done, given the training to succeed, and have the opportunity to progress in your career.Apply today – interviews for the Customer Service Coordinator position are being scheduled now.

Business Support ManagerSalary £30,000 – £40,000 (depending on experience)Darlington/Bishop Auckland... Business Support ManagerSalary £30,000 – £40,000 (depending on experience)Darlington/Bishop Auckland/Newton Aycliffe area Office BasedFull-time preferred (part-time considered for the right candidate)What we offer A collaborative and supportive team cultureOffice based with some Hybrid working after onboardingA leadership role with real impact and visibilityOpportunities to shape the role and grow with the business Rasico is a dynamic UK-based group of companies dedicated to solving our clients' construction problems - full stop. Rasico Consulting offers bespoke cost and project management, guiding projects from concept to completion. Rasico Construction boasts a dedicated team that brings innovative schemes to life on-site, while Rasico Maintenance ensures ongoing and reactive maintenance. We are at a thrilling juncture in our journey, and due to our rapid expansion, we are seeking passionate and talented individuals to join our growing team.About the RoleWe’re looking for a proactive, highly organised Business Support Manager to work closely with our Directors across a wide range of functions including operations, HR, marketing, and CRM management. This is a strategic and hands-on role, ideal for someone who thrives in a fast-paced small business environment and enjoys improving systems, leading initiatives, and supporting growth.Key Responsibilities but not limited to:-Operations & Administration Oversee day-to-day business operations and internal processesManage diaries, inboxes, and meeting schedules for DirectorsPrepare reports, presentations, and follow up on key actionsMaintain and improve filing systems and office proceduresManage supplier relationships and office logistics HR & People Support Lead recruitment, onboarding, and HR documentationMaintain HR records and ensure compliance with policiesSupport employee engagement and internal communications Marketing & Communications Coordinate marketing activities and content planningSupport social media and email campaignsLiaise with external marketing partners and track performance CRM & Data Management Maintain and optimise the CRM (currently HubSpot)Generate reports and insights to support decision-makingEnsure data accuracy and GDPR compliance What We’re Looking For Experience in a similar Business Support, Operations, or Office Manager roleComfortable working in a small, fast-moving business where everyone contributesExceptionally organised with strong leadership and multitasking skillsConfident communicator with a proactive, problem-solving mindsetProficient in Microsoft Office and cloud-based tools; experience with platforms like HubSpot, Xero, Canva, or Mailchimp is a plus# To Apply: Please send your CV and a short cover letter explaining why you’re the perfect fit for this role.    INDLS 

Recruit4staff are representing a leading travel agency business in their search for a Travel Sales E... Recruit4staff are representing a leading travel agency business in their search for a Travel Sales Executive to work remotely from homeJob Details: Pay: Up to £25,000 per annum + commissionHours of Work: 39 hours per week; a 7-day shift pattern with shifts working up to 9pm, therefore flexibility is a mustDuration: PermanentBenefits: Standard pension, 22 days holiday (increasing by 1 day per year up to 25 days) Job Role: You will handle warm leads, inbound calls, and online enquiries to match holidays to customer needs and expectations. You will review suppliers to find the right match, load details of booked holidays onto the system, ensure booking accuracy, meet targets, and build strong customer relationships for repeat business and ongoing sales.Essential Skills, Experience, or Qualifications: Previous experience working within a travel agency and/or travel contact centre-based roleLuxury Travel, Prestige Travel, or Long-Haul Travel experience and knowledge Advantageous Skills, Experience, or Qualifications Proven experience selling holidays to Asia, Dubai, or the MaldivesTarget-drivenExcellent communication skillsFlexibility to work shift patterns Additional Information Remote workingNationwide applicants welcome Commutable From: UK WideSimilar Job Titles: Travel Agent, Travel Specialist, Booking AgentFor further information about this role, please apply now.This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency.

Hire Controller - An exciting new opportunity has become available to join a successful hire company... Hire Controller - An exciting new opportunity has become available to join a successful hire company as a Hire Controller. You will be working within a team, assisting in the day to day requirements of the construction equipment hire department. Benefits for the Hire Controller: Up to £30k DOEMonday-Friday working hoursCompany bonus scheme Pension scheme Training & Career progression Up to 25 days holiday plus bank holidays Free on-site Parking!Company health benefit scheme Responsibilities of the Hire Controller: Build important relationships with internal and external clients.Dealing with on/off hires Liaise with other depots to check availability of equipmentYou will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date.You may use Syrinx, Insphire, or a similar CRM system. The Hire Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries. You may have worked as a Hire Controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller. Hit the APPLY button now to be considered or find out more information and we will be in contact! 

Customer Service Coordinator - Feel stuck in your current company…? Want to be noticed, be rewarded... Customer Service Coordinator - Feel stuck in your current company…? Want to be noticed, be rewarded with a bonus, with no weekends and work with a fantastic team! 23 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based near Dorridge!Benefits for the Customer Service Coordinator: Up to £29k DOENo weekend work!23 days holiday + bank holiday + the option to buy additional days.Discount schemes on major retailers, gyms, hospitality, holidays & more!Company pension scheme.Company health benefit scheme Responsibilities of the Customer Service Coordinator: As the customer service coordinator you will build important relationships with internal and external clients.You will be x hiring, rehiring and sourcing equipment from third party suppliers.Manage a fast paced and busy hire desk. Dealing with high volume inbound calls. Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.You will be resolving any queries or claims that arise in a professional manner, ensuring all paperwork is completed and up to date.You may use Syrinx, Inspire, or a similar CRM system. The Customer Service Coordinator may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, as well as manufacturing, engineering, and construction, although this is not essential. You must have worked within a fast paced, high volume, inbound calls environment. You may have worked as a customer service coordinator, customer service advisor, service coordinator, call handler, customer service executive, service desk controller, sales coordinator, plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller.To be considered for this position you may live in: Coventry, Birmingham, Shirley, Dorridge, Bromsgrove, Solihull, Stratford upon Avon, Redditch & surrounding areas.Hit the APPLY button now to be considered for this customer service coordinator role or find out more information and we will be in contact!

Hire Controller - An exciting new opportunity has become available to join a successful hire company... Hire Controller - An exciting new opportunity has become available to join a successful hire company as a Hire Controller. You will be working within a team, assisting in the day to day requirements of the construction equipment hire department. Benefits for the Hire Controller: Up to £29k DOEMonday-Friday working hoursCompany bonus scheme Pension scheme Training & Career progression Up to 25 days holiday plus bank holidays Free on-site Parking!Company health benefit scheme Responsibilities of the Hire Controller: Build important relationships with internal and external clients.Dealing with on/off hires Liaise with other depots to check availbility of equipmentYou will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date.You may use Syrinx, Insphire, or a similar CRM system. The Hire Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries. You may have worked as a Hire Controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller. Hit the APPLY button now to be considered or find out more information and we will be in contact! georgina.wittich@pathrecruitment.com or 01933667220 

We’re recruiting for Customer Service Advisors to earn £25,087 per annum.Customer Service Advisor be... We’re recruiting for Customer Service Advisors to earn £25,087 per annum.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:  Mobile billing deals with a lot of ‘general’ customer queries but will only ever be related to mobile accounts. As the name suggests, a lot of queries about bills come to this team but the reasons for calls can vary greatly – anything that isn’t tech or sales related usually comes to mobile billing. Mobile billing do deal with a lot of complaints and issues as often, customers are calling to question a bill as they feel they’re paying more than they need to which can be a difficult issue to overcome at times. You will spend a lot of your time asking relevant questions to understand issues, running work flows to find a solution and ensuring our customers issues are resolved fully before the end of the call.Customer Service Advisor pay:  £25,087 per annum

We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits:   Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more   Customer Service Advisor role:   Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay:  Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.

Customer Service Administrator                                            Salary: £12.27 per hour pl... Customer Service Administrator                                            Salary: £12.27 per hour plus 25 days annual holiday entitlementPermanent, Full Time - 40 hours per weekBased at Wallasey CH44 7HXJob purpose:As part of a team, the Customer Service Administrator will support the Customer Service Team in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner.Key responsibilities: Answering the telephone and inputting any relevant information from the telephone call into the database on the computer.Develop strong relationships with the wheelchair service team.Update computer records for reconditioned and new wheelchairs.Raising job cards on the computer system and ensuring all details are correct and ready for the engineer to carry out the visit to the service user.Contact service users to arrange visits by the engineer for repairs, collections and deliveries.Filing or scanning all relevant paperwork and job cards, setting up and maintenance of filing systems as and when required.Ensure workloads are managed effectively and all daily tasks are completed.Maintain a professional customer service attitude when dealing with all service users and other agencies.Observe all regulations covering the confidentiality of the service user information accessed in undertaking the role.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Liaise effectively between departments to ensure excellent customer service and information accuracy is maintained.  Skills and Qualifications Computer literateGood communication, verbal and writtenExperience of invoicing and accounts proceduresExperience of working within a service provider industryFlexible approach to working conditions and working environment changeSelf-motivated and enthusiastic worker ConfidentialityDuring the course of the work involved with this position, the role will become party to confidential information including service user information.  It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.OtherThis role involves contact with vulnerable people and access to their records and therefore it will be necessary for the company to obtain a satisfactory DBS check on all staff employed in this role.  Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.  INDLS

Customer Service Coordinator - Feel stuck in your current Hire company…? Want to be noticed, be rewa... Customer Service Coordinator - Feel stuck in your current Hire company…? Want to be noticed, be rewarded with a great bonus, with no weekends and work with a fantastic team! 22 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based in Bristol!Benefits for the Customer Service Coordinator: Up to £30k DOENo weekend work!22 days holiday + bank holiday + the option to buy additional days.Discount schemes on major retailers, gyms, hospitality, holidays & more!Company pension scheme.Company health benefit scheme Responsibilities of the Customer Service Coordinator: As the customer service coordinator you will build important relationships with internal and external clients.You will be cross-hiring, rehiring and sourcing equipment from third party suppliers.Manage a fast paced and busy hire desk.Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.You will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date.You may use Syrinx, Inspire, or a similar CRM system. The Customer Service Coordinator may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, although this is not essential. Experience within a fast paced, call centre environment or similar is required, as this role will be dealing with high volume inbound calls as well as facilitating orders. You may have worked as a customer service coordinator, customer service advisor, call handler, customer service executive, service desk coordinator, plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller.Hit the APPLY button now to be considered for this customer service coordinator role!

Our client is on a mission to enable their customers to unlock their business potential via Sage X3,... Our client is on a mission to enable their customers to unlock their business potential via Sage X3, Sage Intacct, as well as their propriety X3CloudDocs solution.  This thriving company are looking to hire a Customer Success Manager in a hybrid role working 3 days a week in the office in the Fleet area.The company is the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3.   Helping their customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do!To apply for the role of Sage X3 Support Consultant you must have:1. Proven experience in Customer Success (Account Management) in SaaS2. the ability to work on site and commute to GU523. The right to live and work in the UK on a permanent basis About the roleThey’re growing — and looking for a Customer Success Manager to join their close-knit team, reporting to the Head of Sales & Marketing. This is a key role focused on building strong, lasting relationships with customers using Sage X3, Intacct, and their own proprietary solution, X3CloudDocs.As Customer Success Manager, you’ll act as a trusted advisor and advocate for their customers, helping them get maximum value from their solutions. You’ll play a vital role in driving satisfaction, retention, and growth by understanding their needs, providing expert guidance, and partnering with them to achieve success. If you thrive on solving challenges, providing expert guidance, and making a real impact, we want to hear from you!Key Areas of ActivityAs a Customer Success Manager, you'll build strong client relationships, drive product adoption, and help customers get the most from their Sage X3 or Intacct solutions.Customer Relationships Develop trusted relationships with key stakeholdersLead regular check-ins and manage customer queriesEscalate and resolve issues as needed Onboarding & Adoption Support smooth onboarding and product rolloutIdentify training needs and coordinate resourcesMonitor usage and recommend improvements Value & Growth Help customers maximise solution value and achieve goalsIdentify upsell and cross-sell opportunitiesBuild multi-level relationships and work with ISV partnersIntroduce complementary solutions like X3CloudDocs Customer Advocacy Represent the customer voice internallyShare feedback to improve products and servicesSupport marketing with success stories and testimonials Reporting Track key metrics: satisfaction, retention, and growthReport on customer health and progressUse CRM tools to manage engagement About You Proven experience in Customer Success, Account Management, or a similar role within the software or tech industryExcellent communication skills – clear, professional, and confident across all channelsStrong problem-solving ability with a detail-oriented and analytical mindsetOrganised, self-motivated, and able to manage tasks independently or as part of a teamCustomer-centric, proactive, and passionate about helping clients succeedAdaptable and resilient in a fast-paced, changing environmentNaturally collaborative and skilled at building trusted relationships with customers and colleaguesExperience with CRM systems (e.g. Zoho, Salesforce, HubSpot) and workflow management i.e. AsanaSolid understanding of business processes and ERP systems, ideally Sage X3 or Intacct, highly advantageous.Degree in Business, IT, or related field preferred; full driving licence required About the rewardsAt this company you’ll have the opportunity get your hands on cutting-edge technology and innovative products that make a real impact. On offer is: Competitive base salaryBonus scheme25 days holiday plus Bank Holidays Healthcare Cash PlanEmployee Assistance ProgrammeVolunteering LeaveDiscretionary paid sick leaveFlexibility to work on a hybrid basisFree car parking available About the companyAt this company you’ll have the opportunity to work hands-on with cutting-edge technology and innovative products that make a real impact. They offer a competitive salary and the flexibility to work on a hybrid basis. Your wellbeing matters to them and they’re committed to supporting your personal and professional growth every step of the way.  They are based in leafy Church Crookham with free car parking available.How to ApplyPlease note that eRecruitSmart is advertising this role on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work and reside in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!

Role: Cusomer Service Team LeaderLocation: Basildon Permanent – Full Time 40 hoursSalary: £32k per a... Role: Cusomer Service Team LeaderLocation: Basildon Permanent – Full Time 40 hoursSalary: £32k per annumAbout the RoleAs a Customer Service Team Leader, you’ll be responsible for ensuring the Basildon contact centre operations delivers the required performance, whilst continuing our commitment to delivering a great customer contact experience through a variety of customer contact channels, i.e. phone, email, video, social etc.Assessing resourcing requirements and supporting the day-to-day activity, you’ll support the Management team in the delivery and achievement of the annual and 5 year plan and lead colleagues on your team to develop best practice and implement change. You’ll undertake quality assurance and drive a culture of ‘right first time’, as well as assisting and working alongside the Customer Performance Manager to manage the KPI’s and ensure SLA’s are adhered to. You’ll resolve complaints and acknowledge compliments, implementing action plans to address any areas of dis-satisfaction. You’ll communicate and manage annual leave and absences and use initiative to assist the team when necessary, covering absence and busy periods.Description of role:Customer Team Leader will ensure the Hub contact centre operations delivers the required performance, being committed to delivering a great customer contact experience through a variety of customer contact channels which might be; Phone, Email, Video, Social, Correspondence.Key Responsibilities: Assess resource requirements and support the management of the day to day activity, ensuring that all team objectives are met within overall time, cost and budget constraints.• Support the Management team in the achievement and delivery of annual and 5-year plans• Support the implementation of all our policies, Company and industry standards and initiatives and be aware of contractual compliancy across all projects.• Lead colleagues on your team to develop best practise and implement change.• Support a climate of ideas into innovation and motivate others to act on them.• Identify risks and protect business reputation.• Assist the Management team in ensuring staff and supply chain understand and utilise KPIs to maximise value.• Manage team performance in line with Company policy. Motivate your team to exceed targets.• Support the Management team and maximise service delivery and productivity to achieve high levels of performance.• Undertake quality assurance and drive a culture of right first time.• Promote effective use of MSi and other IT systems within the business, ensuring compliance and effective utilisation.• Hold regular review team meetings.• Demonstrate the performance of your project through inputting to required reports to the management team.• Support the Management team in the review of costs.• Understand and implement solutions in line with the needs of the client and customer.• Resolve complaints and acknowledge compliments informing the Management team. Implement action plans to address any areas of dis-satisfaction.• Ensure your team are clear on their roles and responsibilities.• Assist on the attainment of targets for turnover, absence, promotion, diversity, etc.• Coach, mentor and motivate direct reports, ensuring development needs are identified and that the PDR process is consistently applied across all your team members.  Benefits Profit Share Discretionary Annual Bonus Scheme26 Days Holiday plus Bank HolidaysEnhanced Pension PlanPrivate Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)Life Assurance & Accident CoverShare SaveEnhanced Maternity & Paternity PayWork Perks Discounts & VouchersBuy & Sell Holiday SchemesFlexible Working & Flexible Bank HolidaysCycle to WorkVolunteering (2 days paid)Learning & Development OpportunitiesExtensive Wellbeing Support, including EAPLoyalty & Values AwardsFunded Professional Subscription Please apply today ro call Leah Seber for more information Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

 Role: Complaints Team LeaderLocation: Basildon Permanent – Full Time 40 hoursSaalry: £34k per annum...  Role: Complaints Team LeaderLocation: Basildon Permanent – Full Time 40 hoursSaalry: £34k per annumWe are looking to recruit a Complaints Team Leader to join our team at our Basildon Complaints Team, from our office at Basildon.About the RoleAs the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Your role will involve analysing customer feedback gathered through various channels and developing a comprehensive service improvement plan that prioritizes the customer journey and satisfaction.Key Responsibilities: Managing Complaints:Handling stage 1, stage 2, and ombudsman complaints, ensuring they are resolved in line with company procedures. Team Leadership:Overseeing a team of administrators, providing support and guidance on complaint resolution. Service Improvement:Analyzing customer feedback and developing strategies to improve customer satisfaction and the overall customer journey. Process Management:Ensuring compliance with company systems and processes, including maintaining accurate records and meeting KPIs. Communication:Providing clear and effective communication to both customers and colleagues regarding complaints and service improvements.  Benefits Profit Share Discretionary Annual Bonus Scheme26 Days Holiday plus Bank HolidaysEnhanced Pension PlanPrivate Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)Life Assurance & Accident CoverShare SaveEnhanced Maternity & Paternity PayWork Perks Discounts & VouchersBuy & Sell Holiday SchemesFlexible Working & Flexible Bank HolidaysCycle to WorkVolunteering (2 days paid)Learning & Development OpportunitiesExtensive Wellbeing Support, including EAPLoyalty & Values AwardsFunded Professional Subscription Please apply today ro call Leah Seber for more informationBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Hours: 08:00am - 17:00pmLocation: Office based in CrawleyType:  Ongoing Temporary contract Salary: £... Hours: 08:00am - 17:00pmLocation: Office based in CrawleyType:  Ongoing Temporary contract Salary: £16.22ph umbrella rateJob Summary:We are seeking Call Handler / Call Centre Operator to join our team and assist social housing clients in booking appointments. You will play a vital role in providing exceptional customer service and ensuring that our clients receive prompt and accurate assistance in securing appointments for social housing services. Key Responsibilities: Handle inbound and outbound calls from residents regarding repairs and maintenance issues.Accurately log repair requests on the system, ensuring all details are captured correctly.Diagnose repair issues based on resident descriptions and allocate jobs to the appropriate contractors or internal teams.Prioritise urgent and emergency repairs, ensuring prompt action is taken.Provide excellent customer service, ensuring residents feel listened to and supported.Keep residents updated on the progress of their repairs, managing expectations and resolving queries.Liaise with contractors, housing officers, and other stakeholders to ensure repairs are completedefficiently.Handle complaints professionally and escalate where necessary.Maintain accurate records of all calls and updates on the housing management system Please apply today with your updated CV or call Leah Seber a Build Recruitment for more information.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Air Pricing Specialist – UK National Air Freight TeamLocation: United Kingdom (Hybrid / Flexible Opt... Air Pricing Specialist – UK National Air Freight TeamLocation: United Kingdom (Hybrid / Flexible Options Available)Salary: Competitive + Career Progression OpportunitiesJob Type: Full-time, Permanent Join a Leading Global Logistics ProviderAre you ready to take your career in logistics to the next level?Our client, a globally recognised leader in international freight and logistics, is seeking Air Pricing Specialists to join their UK National Air Pricing Unit. This exciting role offers the chance to work with a top award winning company, where you will develop bespoke air freight pricing solutions for UK customers and enjoy genuine career progression in a fast-paced, dynamic environment. Key Responsibilities:• Deliver outstanding customer service with a proactive, solution-focused approach.• Provide accurate and competitive air cargo quotations that drive both customer satisfaction and company profitability.• Maintain and update reports and KPIs, monitoring market trends and performance (wins and losses).• Support internal teams with booking placements and ensure all files are accurately billed.• Collaborate with carriers and international colleagues to ensure all RFQs and quotations meet commercial requirements.• Utilise internal software and Microsoft Office tools (Excel, Outlook) to facilitate efficient processes. Candidate Profile:• Previous experience in customer service or logistics is highly beneficial.• Knowledge of freight forwarding is an advantage but not essential.• Strong numerical and literacy skills with a keen eye for detail.• Comfortable in a fast-paced environment with the ability to problem-solve and adapt quickly.• A confident team player with excellent communication skills. Why Apply?• Work for a globally recognised logistics leader.• Enjoy hybrid/flexible working options, perfect for those seeking work-life balance or re-entering the industry.• Be part of a supportive, high-performing team with clear career progression opportunities.• Exciting role in air freight pricing, offering exposure to international trade and logistics operations.   Air Pricing Specialist, Air Freight Pricing, Air Cargo Coordinator, Air Freight Quotes, Freight Forwarding Jobs, Logistics Careers UK, Cargo Pricing Analyst, Import Export Jobs UK, International Shipping Jobs, Air Freight Logistics Coordinator, Hybrid Logistics Roles UK.

Recruit4staff are representing a well-established travel business in their search for a Online Booki... Recruit4staff are representing a well-established travel business in their search for a Online Booking Administrator to work in ChesterJob Details: Pay: Circa £25k based on experienceHours of Work: 39 Hours per week, 4 shifts over 7 days including evenings and weekendsDuration: PermanentBenefits: Standard pension, 22 days holiday increasing by 1 day per year up to 25 days, "Helping Hand" out-of-hours support service Job Role: This role involves identifying failure issues and reporting them to the appropriate internal channels, using multiple supplier systems to re-book holidays, processing secure payments, and ensuring accurate data entry into back-office systems. You’ll be expected to exceed booking targets and provide exceptional customer service throughout the booking process.Essential Skills, Experience, or Qualifications: Strong knowledge of worldwide travel destinationsFamiliarity with supplier websites and booking platformsFast and accurate system navigation skillsExperience using Word, Excel, and Global Distribution Systems (GDS) Advantageous Skills, Experience, or Qualifications GCSEs including English and MathsTravel and Tourism qualification (NVQ, BTEC, Diploma)GDS certification (e.g. Amadeus, Sabre, Galileo)Sales or customer service trainingAdditional spoken or written languages Additional InformationCommutable From: Wrexham, Chester, Deeside, Wirral, Ellesmere PortSimilar Job Titles: Customer Service Administrator, Booking Coordinator, Reservations Agent, Appointments Scheduler, Client Services Administrator, Front Desk Coordinator, Receptionist with Scheduling Duties, Travel CoordinatorFor further information about this role, please apply now.This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency.