Explore jobs in the UK

Our client, a growing IT services and support business, is looking for an Junior IT Engineer to beco... Our client, a growing IT services and support business, is looking for an Junior IT Engineer to become part of their expanding team. This is an ideal opportunity for someone looking to kick-start their career in technology, gain valuable hands-on experience, and develop their skills while working towards a recognised industry qualification.KEY DUTIES –    Deliver technical support to end users, providing assistance with day-to-day IT issues under the supervision of senior team members.Assist with the deployment, configuration, and ongoing maintenance of Windows 11 workstations and devices.Carry out basic networking activities, including troubleshooting connectivity issues, configuring IP settings, and supporting infrastructure installations.Help monitor wireless network performance and escalate more complex issues when required.Support the implementation of cybersecurity best practices, including software updates, antivirus management, and password security.Assist with software installations, updates, and fault resolution across a range of systems and applications.Support user account creation and management, including email setup and access permissions.Maintain accurate records of support requests, resolutions, and technical documentation within the service desk platform. CANDIDATE REQUIREMENTS Strong verbal and written communication skills.A customer-focused approach and a genuine commitment to delivering excellent service.A keen interest in technology and IT systems.A positive attitude towards learning and professional development.The motivation to develop new technical skills and build a long-term career within the IT industry.

An well established pharmaceutical company has need for someone passionate about technology and seek... An well established pharmaceutical company has need for someone passionate about technology and seeking a career within the industry.As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT.KEY DUTIES –    Responding to customer calls to understand and address IT issuesTroubleshooting tech problems and providing support, both in person and over the phoneDeveloping the ability to resolve system and network issuesSetting up new user accounts, managing password resets, testing applications, and generating reportsBuilding and setting up hardware such as computers, laptops, and phone systemsInstalling and configuring computer operating systems CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedPassionate about IT and technology

A law firm in North Yorkshire has an opportunity to recruit a highly motivated enthusiastic team pla... A law firm in North Yorkshire has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support.KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful manner, with the objective of completely understanding the caller’s problem or requirementInvestigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging systemMonitoring the call lists to ensure all calls are being dealt with effectively and according the service standardsSupporting and troubleshooting technologies such as Document Management System (Worksite), Outlook, Expert, Workshare, Enterprise vault, laser forms, AnyConnect, VMware, and Microsoft office 2010 applications. Intelligent Hub, Ms. Intune, Office365, Citrix, Laptops, Desktops, Apple devices.Building, Configuration, and Maintenance of all PC’s, LaptopsProvide customers with regular updates ensuring they are fully aware of the status and progress of their call.Actively share information and knowledge with all members of the team and aim to continually improve levels of IT skills and knowledgeEnsuring that all processes & procedures as detailed in the Best Practice Guide are followed e.g Incident and Problem ManagementAssist with project work including floor walkingCommunicating with third-party companies regarding warranty and new productsKeeping up to date with new and changing PC/Laptop and iPhone platformsMaintaining good communication with International IT contacts ensuring sharing of knowledge and procedures CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedPassionate about technologyIdeally has provided tech support for friends and family