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An IT support company are looking for a motivated individual to join their team in the West Midlands... An IT support company are looking for a motivated individual to join their team in the West Midlands.The Cyber & Network Support Technician will play a key role in supporting clients with first‑line technical issues, basic cyber‑security tasks, and routine network troubleshooting. This entry-level position is ideal for candidates who want to build a long-term career in IT infrastructure and security.KEY DUTIES Provide first-line support for hardware, software, and network issues, including diagnosing and resolving common faultsSupport cyber‑security monitoring tasks, identifying potential vulnerabilities and escalating risksAssist in routine network troubleshooting, configuration, and securing of devices and systemsSupport the implementation of cyber‑security best practices to protect systems and data from unauthorised accessCarry out basic cybersecurity testing and document findingsLog and document all support activities in line with internal processes.Collaborate with senior technicians to escalate complex issues when required.Provide excellent customer service to internal and external users. CANDIDATE REQUIREMENTS Strong problem‑solving and diagnostic skills.Clear communication skills

Our Client, is a Digital Marketing Consultancy that produce powerful and effective campaigns with to... Our Client, is a Digital Marketing Consultancy that produce powerful and effective campaigns with today’s current business leaders.This is an exciting opportunity to combine professional training with real working experience and join an innovative company in a unique role.Your role may vary from day to day, week to week and month to month but your primary responsibility will be to collect, organise and study data to provide business insight for the company. You will also be involved conducting a range of analytical studies and working across a wide variety of projects. You will be documenting and reporting the results of data analysis activities to make recommendations that will have a real tangible and demonstrable impact on the business.KEY DUTIES Contact data research using online subscription resources and archivesData manipulation, maintenance and nurturing, using Excel and HubspotCampaign support, helping the team to deliver key client campaigns to assist in the growth of the businessHelp support the Managing Director and Operations Director, administer the office and client accounts as necessary CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

Looking to start a career in the exciting world of Data?This Junior Data Technician role within the... Looking to start a career in the exciting world of Data?This Junior Data Technician role within the West Midlands is your opportunity to work alongside a professional team, helping to oversee and maintain the systems and processes that underpin data centre operations. Training will be provided for all duties so this is ideal for a first time role.KEY DUTIES Assist the company with managing the their data systems, ensuring configuration accuracy, data integrity, and clear reporting.Help onboard new sites and keep asset and infrastructure records up to date.Provide technical guidance and user support for internal platforms and tools.Get involved in change control, troubleshooting, and applying system updates.Take part in disaster recovery exercises, operational acceptance testing, and work collaboratively across technical teams. CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsSelf-Motivated

As a Junior Desk Side Support Engineer, you will be based within the Workplace Service Centre provid... As a Junior Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. This role is suitable for a 1st time role in the industryKEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents.Diagnose and resolve technical issues at the first level to minimise downtime for colleaguesObtain both technical information and business impact to enable support teams to resolve incidents effectively.Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skillsA desire to provide customers with excellent servicesA desire to learn new skills

An exciting opportunity is available for an enthusiastic individual to join an IT Support company as... An exciting opportunity is available for an enthusiastic individual to join an IT Support company as an Information Communication Technician (ICT) Level 3 Apprentice. This role based in the West Midlands, is ideal for someone passionate about IT, eager to develop technical skills, and ready to support the digital operations of a growing business.Duties Provide first-line technical support to staff and end-users, resolving issues related to hardware, software, and network systemsInstall, configure, and maintain IT equipment, including computers, mobile devices, and printersSupport the management and deployment of operating systems and application softwareMonitor and maintain network infrastructure, including Wi-Fi, LAN, and telephony systemsAssist with cyber security tasks and participating in IT security awareness initiativesHandle data backup and recovery proceduresCreate and update technical documentation and user guidesDeliver excellent customer service both in-person and remotelyCollaborate with IT colleagues and other departments to solve problems and improve services CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated