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Assistant Project ManagerLocation: Rackheath, Norwich – office based Hours: Full Time, Permanent Sal... Assistant Project ManagerLocation: Rackheath, Norwich – office based Hours: Full Time, Permanent Salary: Competitive – dependent on experienceWhat is on offer Permanent, full-time positionCompetitive rates of pay depending on experience28 days annual leave including bank holidaysCompany pension schemeVaried workload across insurance repair and property restoration projectsSupportive and experienced teamOpportunity to develop your project management experienceLong-term career opportunity within a growing business About usWe are an established and growing building services provider specialising in insurance repairs, property restoration and maintenance works across Norfolk and Suffolk.We manage a wide range of domestic repair projects, coordinating customers, trades and suppliers to ensure works are organised efficiently and completed to a high standard.Our projects can involve a number of different trades and stages of work, so good communication, organisation and attention to detail are essential to keeping everything moving.As our workload continues to grow, we are now looking for an Assistant Project Manager to join our team based at our Rackheath office.About the roleWorking alongside our project management and operations teams, you will help coordinate repair and restoration projects from initial instruction through to completion.This is a varied position combining project coordination, administration, scheduling and customer communication.You will help make sure the right trades are in the right place at the right time, materials and information are available when needed and customers remain informed about the progress of their repairs.There will inevitably be occasions when schedules change or unexpected issues arise, so we are looking for someone who can remain organised, think practically and help find solutions.For someone with experience in project coordination, construction administration, property or building services, this could be an excellent opportunity to take the next step towards a career in project management.Responsibilities include but are not limited to: Supporting Project Managers with the delivery of insurance repair and restoration projectsCoordinating trades, contractors, appointments and works schedulesMonitoring the progress of ongoing projectsFollowing up outstanding works and actionsLiaising with customers and providing regular progress updatesCommunicating with trades, suppliers and other parties involved in projectsMaintaining accurate project records and documentationAssisting with ordering and coordinating materials where requiredUpdating internal systems with project information and progressIdentifying potential delays or issues and escalating these appropriatelyHelping resolve day-to-day problems affecting project deliverySupporting projects through to successful completion Skills and ExperienceWe are looking for someone who is highly organised, comfortable dealing with different people and able to keep track of multiple jobs and priorities.Ideally, you will have: Previous experience within project coordination, project administration or a similar roleExperience within construction, property, insurance repairs or building services would be advantageousStrong organisational and prioritisation skillsAbility to coordinate multiple jobs, appointments and deadlinesConfident and professional communication skillsGood attention to detailPractical and proactive approach to problem solvingStrong administrative and IT skillsAbility to work effectively within a busy teamConfidence taking ownership of tasks and following them through to completion You don't necessarily need to already be a Project Manager. We are interested in people with the right coordination experience, attitude and organisational skills who are ready to develop.If you enjoy keeping projects organised, solving problems and working with different people to get things done, we'd like to hear from you.Apply now with your updated CV.  INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Health and Safety AdministratorLocation: Rackheath, Norwich – office based Hours: Full Time, Permane... Health and Safety AdministratorLocation: Rackheath, Norwich – office based Hours: Full Time, Permanent Salary: Competitive – dependent on experienceWhat is on offer Permanent, full-time positionCompetitive rates of pay depending on experience28 days annual leave including bank holidaysCompany pension schemeSupportive and friendly working environmentVaried position with responsibility and autonomyOpportunity to develop your health and safety knowledge and experienceLong-term opportunity within a growing business About usWe are an established and growing building services provider specialising in insurance repairs, property restoration and maintenance works across Norfolk and Suffolk.Our teams coordinate and carry out a wide range of works within domestic properties, often following insured incidents. Maintaining high standards of health and safety, compliance and record keeping is therefore an important part of everything we do.As our business continues to grow, we are looking for an organised and proactive Health and Safety Administrator to join our team at our Rackheath office.About the roleThis is a varied administrative position where you will provide day-to-day support across health and safety and compliance.You will help ensure records, documentation and certification remain accurate and up to date, while supporting colleagues with the administration required to maintain safe and compliant working practices.The role will involve working with different areas of the business, so you will need to be comfortable following up information, keeping on top of deadlines and ensuring documentation doesn't get overlooked.You don't necessarily need to be a Health and Safety Manager or Adviser. We are equally interested in hearing from strong administrators who have worked within health and safety, compliance, construction, property or another regulated environment and would like to develop further in this area.Responsibilities include but are not limited to: Maintaining health and safety records, files and documentationSupporting the preparation and administration of risk assessments and method statementsMonitoring renewal and expiry dates and following up outstanding documentationSupporting accident, incident and near-miss recordingAssisting with health and safety checks and internal compliance processesMaintaining records relating to policies, procedures and safe working practicesHelping ensure relevant documentation is available to employees and tradesLiaising with colleagues, contractors and external contacts where requiredProducing and updating spreadsheets, trackers and reportsEnsuring information held on company systems remains accurate and currentProviding general administrative support across health and safety and compliance Maintaining employee and contractor training and certification records Skills and ExperienceYou should be organised, methodical and comfortable taking responsibility for keeping important records and documentation up to date.Ideally, you will have: Previous administration experienceExposure to health and safety, compliance or a regulated working environmentStrong organisational and administrative skillsExcellent attention to detailConfidence maintaining records, spreadsheets and documentationGood working knowledge of Microsoft OfficeAbility to manage deadlines and prioritise your workloadClear and professional communication skillsConfidence following up information with colleagues and external contactsA proactive approach and willingness to learn Experience within construction, property maintenance, insurance repairs or building services would be advantageous but isn't essential.This is an excellent opportunity for someone looking to build on their administrative experience and become an important part of a growing business where health, safety and compliance are taken seriously.Interested? Apply now with your updated CV.   INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Senior Customer Service AdviserSalary: Dependent on experienceLocation: Rackheath, Norwich, office b... Senior Customer Service AdviserSalary: Dependent on experienceLocation: Rackheath, Norwich, office basedFlexible- full-time or part-time consideredWhat is on offer Permanent role with full time or part time optionsFlexible working arrangements depending on experienceExcellent rates of pay depending on experience28 days annual leave including bank holidays on a pro rata basisCompany pension scheme About usA busy and growing building services provider specialising in insurance repairs and property restoration is seeking a claims/Customer Service Adviser to support its expanding operations.  The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering smooth, well organised experience for customer at what can be a stressful time.We pride ourselves on creating a supportive and friendly working environment where our team genuinely work together to deliver the best possible experience for customers. As we continue to grow, we are looking for someone who shares our positive, proactive and customer-first approach to join the team.About the roleWe are looking for a friendly, organised and customer-focused Claims Handler / Customer Service Adviser to join our growing team based in Rackheath.This is a varied office-based role where you will support customers throughout the claims process, handling enquiries, updating records and ensuring a smooth and professional customer experience from start to finish.We are flexible on working hours and days, making this an excellent opportunity for someone looking for either full-time or part-time work within a supportive team environment. Please note this is an office based role in RackheathResponsibilities include but not limited to: Coordinating and scheduling repair works for insurance claimsActing as a point of contact for customers, insurers, and tradesManaging job records and claim related documentationTracking progress and resolving issues where possibleSupporting the wider team to ensure timely and efficient delivery Skills and Experience Experience in claims handling, coordination, or a similar roleStrong organisational skills with the ability to juggle prioritiesClear and confident communication skillsA calm, professional approach in a fast-paced environmentGood attention to detail and problem-solving ability Interested? Apply now with your updated CV.   INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.