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Account ManagerSalary: £32,000 per annumWorking Hours: Monday-Friday (9am - 5pm)Location: Stoke-On-... Account ManagerSalary: £32,000 per annumWorking Hours: Monday-Friday (9am - 5pm)Location: Stoke-On-Trent Hybrid working, with travel to Bradford approximately every 2 weeks The RoleWe are currently recruiting for an Account Manager to join a growing team and manage a portfolio of customers, developing strong and lasting relationships while identifying opportunities for business growth.The successful candidate will be responsible for providing excellent customer service, managing existing accounts, developing new business opportunities and ensuring customer requirements are consistently met.Key Responsibilities Manage a portfolio of accounts, including major national retailers and their suppliersBuild and maintain strong, long-term customer relationshipsProvide excellent levels of customer service at all timesManage the successful transition of new business into ongoing workIdentify opportunities to provide additional value-added services to customersDevelop new business opportunities and create compelling commercial propositionsPresent proposals to customers in a persuasive and collaborative mannerConfirm customer briefs and maintain regular communication to understand current and future requirementsPrepare and submit quotations and follow through to secure customer ordersMonitor and deliver financial KPIs, including sales and profitability targetsEnsure customer briefs are fully tracked from booking through to invoicingMonitor outstanding invoices and communicate overdue payments to customers where requiredMaintain accurate and up-to-date customer databasesWork closely with internal teams to ensure projects and customer requirements are delivered effectivelyIdentify opportunities for operational and process improvementsProvide support to other members of the Account Management team when requiredWork with the line manager to identify and develop new and existing business opportunitiesProvide regular updates and reports on account performance, upcoming projects, actions and opportunitiesSupport continuous improvement across the businessFollow all relevant company procedures, quality systems and operating standardsCarry out any other reasonable duties required within the role Skills & ExperienceThe ideal candidate will have: Previous experience in Account Management, Customer Management or a similar commercial roleExcellent communication and interpersonal skillsStrong negotiating and influencing abilitiesA customer-focused and consultative approachThe ability to build trust, rapport and strong long-term customer relationshipsA proactive can-do attitude, with the drive and determination to deliver resultsThe ability to understand customer needs and develop practical, commercially focused solutionsStrong commercial and financial awareness, with the ability to work towards budgets and performance targetsExcellent written and verbal communication skillsGood knowledge of Microsoft Exceland general IT systemsThe confidence to communicate with customers and stakeholders at a senior levelPrevious experience working with major retailers or within an account management environment would be advantageous If this opportunity sounds like the right fit for you, we'd love to hear from you. Apply today or send your CV to MariaP@kpir.co.ukINDCOM  

Warehouse Coordinator Location: Newcastle-under-LymeSalary: Up to £30,000 per annumHours: Monday-Fr... Warehouse Coordinator Location: Newcastle-under-LymeSalary: Up to £30,000 per annumHours: Monday-Friday, 8:00am-4:00pmThe RoleOur client is looking for a Warehouse Coordinator to provide administrative support to the efficient operation of the cold store and warehouse.The role will be responsible for ensuring that goods received, stored and dispatched are accurately recorded and controlled through the warehouse management and ERP systems. You will play an important role in maintaining stock accuracy, product traceability, customer service and compliance with food safety and quality standards.Key Responsibilities Verify delivery documentation for goods in and out against purchase orders and supplier paperworkEnsure external stock is transferred and monitored accuratelyInvestigate and resolve discrepancies relating to quantities, batch numbers, expiry dates and damaged goodsProcess customer returnsMaintain accurate inventory records within warehouse systemsSupport cycle counts, stock takes and inventory auditsGenerate stock reports when required for management and production teamsProduce delivery notes, shipping labels and transport paperwork where requiredEnsure full product traceability from receipt through to dispatchMaintain document control and filing systemsAct as a key point of contact between the Warehouse, Production, Planning, Customer Service and Transport teamsMaintain accurate records of supplier delivery schedules and stock movementsProvide administrative support to warehouse team members and managementSupport the logistics team where required Essential Experience Previous experience working within a warehouse or logistics environmentExperience with stock control and inventory managementGood knowledge of Microsoft Excel and Microsoft OfficeExperience using warehouse management or ERP systemsExcellent attention to detail and accuracyStrong communication skills and the ability to work across multiple departmentsThe ability to investigate and resolve stock discrepanciesStrong organisational and time-management skills Desirable ExperienceIt would also be beneficial to have experience with: SAP, M3, Dynamics, Sage or similar ERP systemsAdvanced Excel, including Power Query, Power Pivot or macrosPower BIWarehouse Management Systems (WMS)Document control systems  If this opportunity sounds like the right fit for you, we'd love to hear from you. Apply today or send your CV to MariaP@kpir.co.ukINDCOM

Quality Assurance Officer £32,000 per annumLocation: Stoke on Trent Hours: Monday to Thursday 7:00am... Quality Assurance Officer £32,000 per annumLocation: Stoke on Trent Hours: Monday to Thursday 7:00am - 4:00pm | Friday 7:00am - 3:00pm Are you highly organised, detail-focused and passionate about maintaining high standards? Do you thrive in a role where you can influence processes, support compliance, and work collaboratively across a business to drive continuous improvement? Were looking for a Quality Assurance Officer to join our clients team and play a key role in ensuring our quality systems, procedures, and compliance activities remain effective, accurate, and consistently applied throughout the organisation. This is a fantastic opportunity for someone who enjoys a varied role, loves problem-solving and has the confidence to challenge processes constructively while building strong relationships across departments. You'll be at the heart of our client's quality function, supporting the Internal Compliance Manager and working closely with teams across the business to maintain high standards and drive compliance. Your responsibilities will include: - Maintaining quality documentation, records, training information and electronic management systems - Monitoring quality activities, trackers and dashboards, ensuring actions are completed within agreed timescales - Supporting and participating in internal audits, accurately recording findings and evidence - Following up corrective actions and ensuring non-conformances are addressed effectively - Coordinating compliance and quality-related training programmes - Delivering training on established quality systems and procedures when authorised - Providing practical guidance to colleagues on quality requirements and best practices - Building strong relationships across operational and support functions to promote a positive quality culture - Identifying opportunities for continuous improvement across processes, systems and documentation - Supporting quality activities during production night-shift operations when required We're seeking an individual who combines exceptional organisational skills with a proactive mindset and a keen eye for detail. You'll ideally have: - Strong administration and organisational skills - Excellent attention to detail and accuracy - The ability to manage multiple priorities and deadlines - Strong written and verbal communication skills - Confidence producing reports and presenting information clearly Apply Now or contact keeley@kpir.co.uk 01782 712230Please note that due to the high volume of applications we receive, only those shortlisted will be personally contacted. INDCOM

Warehouse Administrator Location: Meir, ST3Hours: 4 on 4 off shifts, 6am to 6pmHourly rate: £13.29 p... Warehouse Administrator Location: Meir, ST3Hours: 4 on 4 off shifts, 6am to 6pmHourly rate: £13.29 per hourDuration: Temporary to PermanentThe role:We are seeking a detail-oriented and reliable Warehouse Administrator to support the smooth running of our clients’ warehouse operations during shifts. You will be responsible for maintaining accurate records, managing documentation, and coordinating with warehouse staff and management to ensure efficient workflows.Main duties: Process and update warehouse documentation, including stock records, delivery notes, and invoicesMonitor inventory movements and reconcile discrepanciesLiaise with night shift supervisors and team members to ensure operational efficiencySupport compliance with health, safety, and company proceduresPrepare reports and handovers for day shift management About you: Previous experience in warehouse administration or a similar roleStrong attention to detail and organizational skillsGood IT skills, including proficiency in Microsoft Office and warehouse management systemsAbility to work independently during night shiftsStrong communication and problem-solving abilities Interested? Call Esme on 01782 712230 or email esmes@kpir.co.ukINDCOM

ReceptionistLocation: Crewe, Cheshire Hours: Monday to Friday, 8am to 6pmDuration: Temporary ongoing... ReceptionistLocation: Crewe, Cheshire Hours: Monday to Friday, 8am to 6pmDuration: Temporary ongoingPayrate: £12.71 per hourThe role: Our client is looking to recruit a friendly, professional and organised Receptionist to join their busy team in Crewe on a temporary ongoing basis.This is a fast-paced role where you will be the first point of contact for visitors, customers and callers. The successful candidate will have a welcoming and professional manner, excellent communication skills and the ability to remain calm and organised while managing multiple tasks.Main Duties: Welcoming visitors and customers in a friendly and professional mannerAnswering and transferring incoming telephone callsResponding to emails and general enquiriesDirecting visitors to the appropriate departments or members of staffManaging the reception area and ensuring it is kept professional and tidySigning visitors in and out where requiredHandling general administrative duties and data entryBooking and managing appointments and meeting roomsReceiving and distributing post and deliveriesLiaising with customers, colleagues and external visitorsProviding general support to the wider office team About you: Previous reception or customer service experience is desirableExcellent communication and telephone mannerFriendly, approachable and professionalConfident working in a fast-paced environmentWell organised with excellent attention to detailAble to multitask and prioritise workloads effectivelyConfident using computers and Microsoft OfficeAble to work independently and as part of a team Interested? Call Esme on 01782 712230 or email esmes@kpir.co.ukINDCOM