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CRM Manager – Multi-Brand Hospitality Group – Up to £45,000Central London (Hybrid)The Role:We’re par... CRM Manager – Multi-Brand Hospitality Group – Up to £45,000Central London (Hybrid)The Role:We’re partnering with a fantastic and fast-growing bar group in London to find an experienced CRM Manager to join their digital team. This is a brilliant opportunity to take full ownership of CRM in a standalone role, working across a multi-brand portfolio and driving customer engagement, loyalty, and revenue through data-led campaigns. Based in a Central London office (hybrid working), you’ll be responsible for shaping and delivering the CRM strategy across multiple brands and venues. You’ll manage the full lifecycle of campaigns, using customer data and insights to create targeted, high-impact communications.Key Responsibilities: Own and develop the CRM strategy across a multi-brand portfolioPlan and execute email and CRM campaigns end-to-endAnalyse customer data to drive segmentation and targetingBuild automated customer journeys and retention campaignsCollaborate with marketing and digital teams across different brands About You: Proven experience in a CRM Manager or similar roleStrong background in email marketing, campaigns, and customer dataExperience managing CRM across multiple brands or business unitsComfortable working in a standalone CRM positionData-driven mindset with strong analytical skillsExperience within hospitality, bars, restaurants, or food retail is highly desirable If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666

Marketing Manager – Hospitality – Up to £45,000We’re looking for a talented Marketing Manager (or a... Marketing Manager – Hospitality – Up to £45,000We’re looking for a talented Marketing Manager (or a Marketing executive to step up) to join an exciting hospitality business and play a key role in driving the marketing strategy across the brand. This is a great role for a marketer who loves the energy of hospitality and wants a position that is varied, creative and genuinely hands-on. You’ll have the opportunity to work across social, digital, CRM, partnerships, events and content, with plenty of scope to bring new ideas to the table.What you’ll be doing: Taking ownership of exciting marketing campaigns from initial idea through to deliveryManaging the social media presence and making sure the content really reflects the brandWorking across digital, CRM, partnerships and events to drive engagement and revenuePlanning and coordinating content with internal teams, creatives and external agenciesWorking closely with venue teams to make sure marketing activity lands successfully on the groundWriting and developing engaging copy across different channelsManaging multiple campaigns and projects at the same timeLooking at campaign results and customer data to understand what’s working and where there are opportunities to improveBringing fresh ideas and keeping the brand relevant within the fast-moving hospitality market What we’re looking for: 4+ years’ marketing experience, ideally within hospitality, food & drink, lifestyle or eventsStrong experience across social, digital, CRM, partnerships and eventsA real passion for content and social mediaExcellent communication and copywriting skillsStrong organisation skills and the ability to juggle multiple projectsA commercial mindset with an understanding of marketing performance and dataConfidence working with designers, content creators, agencies and operational teamsPlenty of energy, creativity and a proactive approach If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666

An exceptional opportunity has arisen for an outstanding Chief Marketing Officer to join a globally... An exceptional opportunity has arisen for an outstanding Chief Marketing Officer to join a globally recognised hospitality group during a period of significant growth.With a portfolio of highly regarded brands operating across multiple markets, this organisation is seeking a commercially minded and brand driven marketing leader who can balance strategic vision with operational execution. This is a rare chance to influence the future direction of an internationally respected business while playing a pivotal role at executive board level.Reporting directly to the CEO and sitting on the Executive Leadership Team, the successful candidate will lead the global marketing agenda, driving brand strength, customer engagement, revenue growth and market expansion.The OpportunityAs Chief Marketing Officer, you will be responsible for defining and executing the global marketing strategy across a diverse portfolio. Leading a multi-disciplinary team spanning brand, digital, CRM, social media, communications and PR, you will ensure that every customer touchpoint delivers both brand excellence and commercial impact.Working closely with senior stakeholders across operations, commercial and executive functions, you will create integrated marketing strategies that support business performance, customer loyalty and long term growth.Key Responsibilities Develop and deliver a world class marketing strategy aligned with business objectives and growth ambitionsOwn and evolve the group's brand architecture and identity, ensuring each brand maintains a clear, differentiated market position while strengthening overall brand equity across the portfolioLead and inspire high performing teams across brand, digital marketing, CRM, communications, PR, social media and contentDrive brand innovation and evolution, identifying opportunities to keep the portfolio relevant and competitiveManage substantial marketing investment and budgets, ensuring clear ROI and measurable commercial outcomesLead strategies for new openings, new concepts and international expansion initiativeOversee PR, communications and partnership activity, enhancing brand visibility and reputationCollaborate closely with operational and commercial leadership to support revenue growth and trading performanceRepresent the organisation externally with media, industry partners and key stakeholdersUtilise customer insights, market intelligence and emerging trends to enhance the overall guest experience Experience: Proven experience as a Chief Marketing Officer, Group Marketing Director or equivalent executive level marketing leaderStrong background within hospitality, food & beverage, lifestyle, or consumer led businessesDemonstrated success in brand building, customer acquisition and revenue growthExpertise across the full marketing mix including brand strategy, PR and communicationsExceptional leadership capabilities with a track record of building and developing high performing teamsStrong commercial understanding with the ability to translate marketing activity into business performanceStrategic thinker with a hands on approach and excellent execution skillsGenuine passion for hospitality, food, guest experience and consumer brands