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Customer Support Crewe £26,000 – £27,300 per annum Full-time, Permanent 37.5 hours per weekJoin a Su... Customer Support Crewe £26,000 – £27,300 per annum Full-time, Permanent 37.5 hours per weekJoin a Supportive Team and Grow Your CareerA fantastic opportunity has become available to join a friendly and collaborative Customer Support team in Crewe. Our client supplies a range of solutions across the retail, commercial, and fit-out sectors, delivering both traditional and bespoke products tailored to customer requirements.This full‑time role is perfect for someone who is organised, confident, forward thinking, comfortable with technology and passionate about delivering excellent customer service. You'll play an important part in supporting business operations while building strong professional relationships with customers.Key Responsibilities Managing and processing customer orders, quotes, and bespoke requests.Supporting customers with routine technical queriesHandling incoming calls and providing knowledgeable, professional, helpful supportConducting background research on customers, including credit checks and online reviewsProviding proactive suggestions to improve procedures, the company website & FAQs.Building and maintaining strong customer relationships Skills & Experience Required Tech savvy;Using Devices: Confident operation of computers, laptops, tablets, or smartphones.Online Safety: Protecting personal information, recognizing scams, and managing privacy.Communication: Using email, video calls (Zoom/Teams), and chat tools.Document Management: Creating/editing documents and using spreadsheets (Word, Excel).Information Handling: Searching for, finding, and evaluating information online.Strong communication and interpersonal skillsA positive, proactive attitudeExcellent organisation and attention to detailPrevious office experience preferredNumerate & literate with good qualifications in English & Maths.Willingness to learn and develop within the business Benefits; Competitive salaryExcellent training providedExcellent opportunities for career progressionSupportive and welcoming team environment If you are interested in this role please apply directly or you can call Ellie on 01270 589943. You can also email your CV over to EllieC@kpir.co.uk.INDCOM

Supply & Inventory Operations Coordinator (Maternity Cover) Crewe | £35,000 – £45,000 FTE | 4 o... Supply & Inventory Operations Coordinator (Maternity Cover) Crewe | £35,000 – £45,000 FTE | 4 or 5 days per weekAre you experienced in supply, stock or inventory operations, with a knack for data, supplier coordination and keeping products moving efficiently?I’m recruiting on behalf of a fast‑growing, product‑led business that’s looking to appoint a Supply & Inventory Operations Coordinator to cover maternity leave and support day‑to‑day supply chain performance.This is a hands‑on role with real ownership across finished goods, raw materials and packaging, supporting customer demand across UK and European warehouses. The Role As Supply & Inventory Operations Coordinator, you’ll take responsibility for end‑to‑end stock control and supply planning, ensuring inventory levels are aligned with demand and wider business plans. You’ll work closely with internal teams, international suppliers and warehouse colleagues to keep goods flowing smoothly and accurately.Key responsibilities include: Planning and raising purchase ordersManaging supplier performance (OTIF) and reconciling invoicesCoordinating inbound logistics from international suppliersWorking with warehouse teams to prioritise goods inManaging stock transfers between UK and European warehousesOrganising stock counts and investigating discrepanciesEnsuring products are in the right place, at the right time What I’m Looking For I’m keen to speak with candidates who have: Experience in inventory, stock, or supply chain operationsIdeally exposure to an eCommerce environment with a high SKU countStrong Excel and analytical skills, with an eye for trends and anomaliesExperience using inventory or supply management systemsExcellent attention to detail and organisationA confident, collaborative communication style Why Apply? Competitive salary up to £45k FTEFlexible working pattern (4 or 5 days per week)Opportunity to join a progressive, well‑structured supply chain functionA role where your work directly impacts customer satisfaction and business performance If you’re based in or around Crewe and looking for your next opportunity within supply, stock or operations coordination, I’d love to discuss the role in more detail.Apply now or get in touch for a chat about the role - Willow 01270-589943 / willowd@kpir.co.ukINDCOM