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Road Import Operations Manager Location: Thames Gateway AreaSalary: £45,000 - £48,000Fully office b... Road Import Operations Manager Location: Thames Gateway AreaSalary: £45,000 - £48,000Fully office based Our client, a well-established freight forwarding business, is looking to appoint a Road Import Operations Manager to join their team in the Basildon area.This is an excellent opportunity for an experienced freight forwarding professional with a strong background in import operations, specifically European road freight, who can lead a team, manage operational workflows, oversee customs activity, and help drive commercial performance across the department.  About the Role As Road Import Operations Manager, you will be responsible for leading and developing the Import Operations function, ensuring the efficient, compliant, and commercially effective management of European road freight imports.The successful candidate will oversee day-to-day operational workflow, service delivery, financial performance, and cross-departmental coordination. You will also oversee the offshore Customs Processing Team, ensuring declarations are completed accurately and on time, while maintaining strong communication and performance management across both functions.  Main Responsibilities Lead and manage the Import Operations team, ensuring smooth daily workflow and high service levelsOversee trailer arrivals, inbound planning, documentation flow, and coordination with internal departmentsManage workflow allocation, staffing levels, annual leave, and sickness absence across the teamMonitor team performance, provide coaching, and support staff developmentEnsure departmental processes and SOPs are followed and updated where requiredMonitor departmental budgets, margins, and cost controls to support profitabilityEnsure accurate invoicing, quote sheets, import spreadsheets, and financial reportingProvide regular operational and performance updates to senior managementOversee the offshore Customs Processing Team, ensuring accurate and timely declarations across air, sea, and road freightMaintain working knowledge of customs procedures, tariff classifications, and duty/VAT principlesEnsure customs data is accurate and maintained in line with HMRC requirementsAct as a key point of contact for operational and customs-related communicationLiaise with overseas agents, customers, hauliers, and internal teams to coordinate shipments and resolve issuesEnsure shipment documentation is created, maintained, and stored correctlyIdentify and mitigate operational and customs-related risksCross-train and provide cover across the wider department where required   Key Requirements Significant experience in import operations within a freight forwarding environmentStrong background in European road freight imports is essentialProven experience leading and managing teams, including workflow allocation, staff development, and performance managementStrong understanding of import operational workflows, including trailer arrivals, inbound planning, and documentation flowHigh level of commercial awareness, including budgets, margins, and cost controlWorking knowledge of customs procedures, tariff classifications, and duty/VAT principlesExperience liaising with overseas agents and coordinating international shipmentsStrong communication and organisational skillsHigh attention to detail and commitment to compliance and data accuracyAbility to manage multiple priorities and deadlines effectively Desirable experience includes managing offshore or remote customs teams, HMRC audit readiness, process improvement initiatives, and freight management or customs systems knowledge.  Additional Information As the business operates within a regulated environment, the successful candidate will be required to complete background checks, including a DBS check. A flexible approach to working hours is also required due to the nature of the business.  How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable.E: shipping@redrecruit.comT: 01376 503567 | 0203 906 6020 *If you'd like to know more about this opportunity, or you know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme.Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.  Keywords / alternative titles:  Operations Manager, Branch Operations Manager, Distribution Operations Manager, Fleet Operations Manager, Logistics Manager, Logistics Operations Manager, Moving Operations Manager, Transport Operations Manager, Assistant Operations Manager.

Multi-Modal Export CoordinatorLocation: Thames Gateway Area Fully office basedOur client, a well-est... Multi-Modal Export CoordinatorLocation: Thames Gateway Area Fully office basedOur client, a well-established freight forwarding business, is looking to appoint a Multi-Modal Export Coordinator to join their busy team in the Basildon area.This is an excellent opportunity for someone with solid export freight forwarding experience across road, air and ocean, who enjoys working in a fast-paced environment and can manage shipments from booking through to completion.About the RoleAs a Multi-Modal Export Coordinator, you will be responsible for the day-to-day management of export bookings, ensuring client requirements are met in a timely and cost-effective manner.You will liaise with customers, overseas agents, suppliers, warehouse teams and internal departments to ensure the smooth running of export operations, while maintaining high levels of accuracy and customer service.Main Responsibilities: Managing export bookings across road, air and sea freightHandling export enquiries and customer bookingsPreparing and processing export shipping documentationCoordinating collections and overseas deliveriesLiaising with overseas agents, carriers, warehouse teams and internal departmentsSupporting with customs paperwork and export proceduresNegotiating rates with suppliers to obtain competitive pricingEnsuring all costs are accurately logged onto jobsCreating and updating shipments within internal systems (e.g. LBase)Invoicing jobs in a timely mannerLiaising with accounts regarding sales and cost queriesSupporting sales leads and assisting with development of new and existing businessMaintaining accurate shipment and documentation recordsAssisting colleagues during peak periods and covering other areas when required Key Requirements: Proven experience within export freight forwarding is essentialExperience in a multi-modal export role, covering road, air and sea freightStrong understanding of export documentation and operational processesWorking knowledge of customs procedures is advantageousExperience liaising with overseas agents and third-party providersStrong communication and customer service skillsGood negotiation skills and commercial awarenessHigh attention to detail and accuracyAbility to manage multiple tasks and deadlinesGCSE Maths and English (Grade 4/5 or above)Previous office-based experience within freight/logistics How to apply:If you have relevant experience, please get in touch today. You can also refer someone suitable.E: shipping@redrecruit.comT: 01376 503567 | 0203 906 6020*If you’d like to know more about this opportunity, or you know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme.Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.Keywords / alternative titles: Shipping Clerk, Shipping Coordinator, Freight Forwarder, Import Clerk, Export Clerk, Logistics Assistant, Freight Administrator. 

Marine Cargo Claims Manager (Marine Cargo / Freight Liability / Legal) Salary: £60,000 - £70,000... Marine Cargo Claims Manager (Marine Cargo / Freight Liability / Legal) Salary: £60,000 - £70,000 Location: UK (Hybrid / Remote with required on-site handover) Start: ASAP for full handover period Our client, a long-established global logistics and shipping organisation, is seeking an experienced Marine Cargo Claims Manager to take over the leadership of their Group Central Claims function. The incoming candidate will benefit from a substantial handover period, dependant on your notice period.Due to the complexity of the work, the role would ideally suit someone currently working within London insurance/claims markets or Manchester's established marine cargo hub. Remote working can be considered; however, the successful candidate must be able to work hybrid or fully on-site during the handover period, which may last a number of months. The Role The Marine Cargo Claims Manager will oversee a global claims operation covering freight liability, marine cargo, logistics claims, and associated legal matters. Responsibilities include: Managing the Group Claims department and supporting global offices.Handling freight liability and marine cargo claims from first notification through to settlement, including recoveries.Liaising with insurers, surveyors, legal teams, clients and internal stakeholders.Advising on contract drafting, risk assessment and cargo acceptance policies.Leading training across group offices on relevant legal, insurance and claims topics.Compiling workflow, renewal and performance reports.Contributing to systems development and continuous improvement.Managing the Group Freight Liability insurance policy.Reporting at Board and Director level. Required Experience The successful Marine Cargo Claims Manager must demonstrate: Strong experience in marine cargo and freight transport liability claims.Deep understanding of the legal frameworks governing international transport, including CMR, Hague/Hague-Visby, Warsaw/Montreal Conventions, BIFA, FIATA, COGSA, UKWA and Incoterms.Experience with insurance law (Marine Insurance Act, Insurance Act 2015, etc.) and policy interpretation.Ability to manage complex, high-value global claims.Proven managerial capability and confidence when reporting at senior and Board level.High competency with Microsoft 365.Experience issuing Bills of Lading, AWBs, Letters of Credit and other cargo documentation is highly desirable.ACII qualification and/or a Law degree would be advantageous. This role will not suit someone from hull, machinery or non-cargo marine insurance backgrounds. Why This Role? Global exposure with a respected international shipping group.Opportunity to step into a senior leadership position with full support during handover.Strategic responsibility, reporting directly to senior directors.Rare opening due to planned retirement. How to Apply: To discuss this role in confidence, please contact Red Recruit Global.Early applications are encouraged due to the required handover timeline.* If you'd like to know more about this Marine Cargo Claims Manager opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels.  Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.

Sales & Development Executive - Freight ForwardingLocation: South EssexSalary: Competitive (DOE... Sales & Development Executive - Freight ForwardingLocation: South EssexSalary: Competitive (DOE)Hours: Monday to Friday, 09:00 - 17:00Red Recruit Global is working with a well-established and highly respected freight forwarding company, with over 40 years of industry experience, to recruit an experienced Sales & Development Executive to join their growing team.This is a fantastic opportunity for a driven sales professional with freight forwarding experience to join a dynamic organisation offering long-term career progression and the chance to work across all modes of transport. About the Role You will be responsible for identifying and developing new business opportunities across sea, air, and road freight, covering both imports and exports. This is a varied role offering a mix of office-based and field sales activity, working closely with internal teams to deliver tailored logistics solutions. Key Responsibilities Identify and secure new business opportunities within the freight forwarding sectorDevelop sales across FCL, LCL, air freight, and road freight servicesBuild and maintain strong client relationshipsPrepare accurate and competitive quotationsWork collaboratively with operations and internal teamsManage the full sales cycle from lead generation through to account management About You Minimum 2 years' experience in freight forwarding salesStrong knowledge of sea, air, and/or road freight operationsProven track record in business development and salesExcellent communication and negotiation skillsHighly organised with strong attention to detailProficient in Microsoft Office (Word, Excel, Outlook)A proactive and motivated approach The Company Our client is a long-standing freight forwarding specialist, offering multimodal logistics solutions worldwide. With strong industry relationships and an extensive global network, they provide cost-effective and reliable transport services across international markets. What's on Offer Competitive salary packageSupportive and collaborative working environmentOpportunities for career progressionExposure to a wide range of freight services and clients If you have the experience and drive to succeed in a fast-paced freight environment, we would love to hear from you.E: shipping@redrecruit.com T: 01376 503567 | 0203 906 6020Referral SchemeKnow someone suitable? We offer a referral scheme - please get in touch for more details.For more information, please contact Red Recruit Global in confidence.Keywords / alternative titles:  Freight Forwarding Sales, Logistics Business Development Executive, Freight Sales Executive, Logistics Sales.

Exports Logistics Executive - Freight ForwardingLocation: South EssexSalary: Competitive (DOE)Hours... Exports Logistics Executive - Freight ForwardingLocation: South EssexSalary: Competitive (DOE)Hours: Monday to Friday, 09:00 - 17:00Red Recruit Global is working with a well-established freight forwarding organisation to recruit an experienced Exports Logistics Executive to join their busy and growing team.This is an excellent opportunity for someone with export operations experience across air and sea freight to join a highly reputable business with a strong presence in the UK logistics market.About the RoleYou will be responsible for managing export shipments from start to finish, ensuring all documentation, customs requirements, and deadlines are met. This is a fast-paced, detail-driven role requiring strong communication skills and the ability to work collaboratively across multiple stakeholders.Key Responsibilities Coordinate export shipments via air and sea freightArrange bookings with shipping lines and carriersOrganise collections and ensure deadlines are metComplete export documentation, including Certificates of OriginHandle customs entries and declarationsLiaise with customers, hauliers, warehouses, and overseas agentsPrepare and send pre-alerts to international partnersMonitor shipments to ensure vessels/flights are metComplete invoicing and post-shipment follow-ups About You Minimum 2 years' experience in export freight forwarding (air and sea)Strong knowledge of export documentation and customs proceduresExperience using systems such as CNS, Destin8, or similarExcellent attention to detail and organisational skillsStrong communication skills and a professional approachProficient in Microsoft Office (Word, Excel, Outlook)A team player with a proactive attitude The CompanyOur client is a long-standing freight forwarding specialist with decades of experience delivering global logistics solutions. They offer multimodal services and are known for their strong industry relationships, operational expertise, and customer-focused approach.What's on Offer Competitive salary packageStable and supportive working environmentOpportunity to develop within a respected freight forwarding businessExposure to international logistics operations If you are looking to take the next step in your freight forwarding career within a professional and forward-thinking organisation, we would love to hear from you. You can also refer someone suitable.E: shipping@redrecruit.com T: 01376 503567 | 0203 906 6020Referral SchemeKnow someone suitable? We offer a referral scheme - please get in touch for more details.For more information, please contact Red Recruit Global in confidence.Keywords / alternative titles:Export Operations Coordinator, Freight Operations Coordinator, Export Operations Clerk, Freight Operations Clerk, Export Operations, Freight Forwarding Operator.