Site Supervisor- Smart Metering in Suffolk, Suffolk

Job Title: Site Supervisor – Smart Metering (Essex & Suffolk Water)
Location: Suffolk (Field-based)
Contract Type: Full-time, Permanent
Reports to: Delivery Manager

Role Overview

We are seeking a proactive and safety-focused Site Supervisor to oversee daily field operations on our Smart Water Metering Contract across Essex and/or Suffolk. The successful candidate will play a key role in supervising site activities, ensuring all work is delivered to a high standard of safety, quality, and compliance.

This role is ideal for someone with strong leadership and communication skills, who is well-versed in street works, site safety, and utility regulations. NSWRA Supervisor Units and EUSR Water Hygiene certification are mandatory. 

Key Responsibilities

• Daily Site Supervision:
  Oversee and coordinate the activities of smart metering installation teams, ensuring works are completed safely, efficiently, and in line with contract and regulatory standards.
• Safety & Compliance:
  Ensure strict adherence to Health & Safety regulations, including the New Roads and Street Works Act (NRSWA), and enforce all safety protocols on site.
• Quality Assurance:
  Monitor the quality of installation works, conduct audits and inspections, and ensure any non-conformances are addressed and closed out promptly.
• Site Coordination:
  Liaise with delivery managers, planners, and engineers to ensure efficient site setups, traffic management, reinstatement, and client requirements are met.
• Customer Interaction:
  Act as a site-level point of contact for customer queries, complaints, or access issues. Support teams in delivering a positive customer experience.
• Team Support & Briefings:
  Deliver daily briefings, toolbox talks, and support operational teams in the field. Ensure teams are fully briefed on job requirements, risks, and safety measures.
• Documentation & Reporting:
  Maintain accurate site records, safety checks, and daily progress updates. Report incidents, near misses, and site issues in a timely manner. 

Required Qualifications & Certifications

• NRSWA Supervisor Units (Essential – Must be valid)
• EUSR Water Hygiene Card (Essential – Must be valid)
• Full UK Driving Licence
• Experience supervising street works, utility or metering teams
• Good working knowledge of Health & Safety legislation and best practices in utility environments 

Desirable Experience & Skills

• Previous experience in smart water metering or similar work stream
• First Aid at Work certification
• Strong understanding of reinstatement practices and traffic management
• Competent using handheld/mobile technology for reporting and auditing
• Ability to work independently and manage multiple teams across a geographic region 

What We Offer

• Competitive salary and company vehicle
• Fuel card and equipment provided
• Ongoing training and development opportunities
• Supportive and safety-first working culture 

Base Location: Suffolk Depot (with regular travel across Suffolk and occasionally Essex), mainly site based
Working Hours: Monday–Friday (occasional evening or weekend visits may be required)

Voceer presents this job opportunity for Ecruit, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Ecruit, a reputable recruitment agency known for placing candidates in desirable positions.

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