Sales Administrator in Tunstall, West Midlands
UK working eligibility only.
Sales Administrator
Location: Stoke-on-Trent
Salary: Up to £32,000 per annum (DOE)
Hours: Monday to Friday ( 8:00am–17:00pm)
About the Role
We’re looking for an organised and customer-focused Sales Administrator to join a growing and supportive team based in Stoke-on-Trent. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment where no two days are the same.
You’ll play a key role in supporting the sales process from enquiry through to delivery, ensuring customers receive an excellent experience every step of the way. If you’re proactive, detail-oriented, and enjoy building relationships, we’d love to hear from you.
What You’ll Be Doing
- Managing customer enquiries via phone and email
- Processing sales orders accurately and efficiently
- Preparing quotations, invoices, and sales documentation
- Keeping customer records and systems updated
- Liaising with internal teams to ensure smooth order fulfilment
- Providing customers with updates on orders and deliveries
- Supporting the wider sales team with administration and reporting
- Assisting with supplier coordination and stock-related queries
- Resolving customer issues quickly and professionally
- Building strong relationships with both new and existing customers
- Contributing ideas to improve processes and customer experience
What We’re Looking For
- Previous experience within administration, sales support, or customer service
- Strong communication and organisational skills
- Excellent attention to detail
- A positive, team-focused attitude
- Confidence working in a busy environment and managing multiple tasks
- Good IT skills and experience using internal systems
- A proactive and reliable approach to work
If you are interested in this position please apply directly or email your CV over to MariaP@kpir.co.uk You can also call Maria on 01782712230
INDCOM
Voceer presents this job opportunity for KPI Recruiting LTD, a 1000 person sized company who are categorized as a Recruitment Agency.
This position is being managed by KPI Recruiting LTD, a reputable recruitment agency known for placing candidates in desirable positions.