Operations Manager - Luxury Hospitality in London, London

London

permanent, full-time

£60,000 - £70,000 per annum

UK working eligibility only.

Working in London, London

London is the UK’s capital and a global magnet for talent. Careers span finance in the City, fast‑growing fintech in Shoreditch, health and life sciences around Whitechapel, media in Soho, and government and policy in Westminster. Cross‑London transport, from the Elizabeth line to the Underground and an extensive bus network, keeps commutes practical across zones. Outside work, world‑class museums, food, and green parks create a vibrant lifestyle for every budget. Employers range from FTSE 100 headquarters to charities and high‑growth scale‑ups, so there are roles for graduates and seasoned specialists alike. On Voceer you’ll find the latest London vacancies—analyst, developer, nurse, project manager, retail leader—posted by employers who value ambition and diversity. Start your London job search with Voceer and connect with teams building the city’s next chapter.

About Hospitality & Catering

Hospitality plays a central role in the UK economy, covering hotels, restaurants, events, and tourism. Careers range from chefs and front-of-house staff to hotel managers and event planners. Employers include independent businesses, large hotel chains, and catering groups. Demand remains high for skilled professionals in customer service and food preparation. Hospitality offers variety, creativity, and people-focused roles, often with flexible working hours and opportunities worldwide. The sector continues to adapt, with sustainability, food innovation, and guest experience shaping future growth.

Job Title:             Operations Manager – Luxury Hospitality Venue
Salary:                                Up to £70,000
Location:             London

My client is looking for an experienced Operations Manager to join a prestigious luxury hospitality operation in London. This is a hands-on leadership role overseeing the full guest journey across Front of House, Food & Beverage, Kitchen and Housekeeping. You’ll be responsible for maintaining exceptional service standards, developing teams and ensuring the operation runs seamlessly behind the scenes.

What You’ll Do

Lead day-to-day operations across F&B, Front of House, Kitchen and Housekeeping
Drive exceptional guest experience and luxury service standards
Lead, coach and develop a high-performing team
Oversee both front and back of house operations, ensuring strong communication between departments
Manage staffing, service delivery, standards and operational performance
Drive continuous improvement across the operation
Work closely with senior leadership to deliver commercial and operational objectives
Ensure excellent compliance, hygiene, health & safety and operational standards

What You’ll Bring

Proven experience as an Operations Manager or senior hospitality leader
Strong background in luxury hotels, private members clubs or high-end hospitality
Experience overseeing both FOH and BOH operations
Excellent understanding of F&B, service and guest experience
A confident, hands-on leader who leads from the front
Exceptional attention to detail and high standards
Strong commercial awareness and organisational skills
Calm, polished and confident when operating in a demanding environment

Company benefits