Housing Administration Officer in Loughborough, Leicestershire

Housing Administration Officer, Specialising in Housing Strategy and Support Based in Loughborough.

This is an exciting opportunity to join our team as a Housing Administration Officer within Housing Strategy and Support, situated in the vibrant town of Loughborough. This role promises variety, growth, and a chance to make a difference. As a temporary role, it offers the flexibility you might be seeking, while you gain substantial experience in the housing sector.

Perks and benefits:
- Flexibility: Enjoy the freedom to manage your work-life balance with the adaptable nature of locum work.
- Networking Opportunities: Work alongside experienced professionals, expanding your network and paving the way for future career prospects.
- Skill Development: Enhance your skills in a dynamic and supportive environment, offering you plenty of learning opportunities.
- Located in Loughborough: Experience the charm of this bustling town, known for its market towns, enrol in courses at Loughborough University, or enjoy the beautiful local countryside.
- Temporary Role Benefits: Appreciate the quick onboarding process, allowing you to dive right into the role and start making a difference immediately.

Job Purpose:
Your primary mission is to provide an administrative service across the Strategic and Private Sector Housing Service. Deliver an effective and appropriate service to all service users, fairly and without discrimination, ensuring everyone receives the help they need.

What you will do:
- Manage a comprehensive range of administrative functions, including handling post, word processing, filing, and resolving telephone enquiries with sensitivity towards vulnerable individuals.
- Take ownership of managing mailbox enquiries across the Service, ensuring queries from customers and partners are resolved efficiently.
- Maintain and input data into various databases and spreadsheets, playing a vital role in government statistical returns and performance monitoring.
- Organise consultation events and meetings, handling everything from venue booking to minute taking and catering requirements.
- Monitor complaints using the Corporate Computerised Complaints System, ensuring all issues are logged, responded to, and resolved effectively.
- Administer petty cash payments in line with Audit Regulations and ensure a steady supply of office stationery.
- Use the Council’s Financial Management System for ordering and receipting goods.
- Circulate important information through newsletters, leaflets, and mailshots, while maintaining stocks of advisory leaflets and forms for customer services.

Requirements:
To be the best fit for this role, you need a GCSE or equivalent in English Language and Maths, with several years of clerical or office administration experience. Comfort with computerised systems, particularly Microsoft Office, is essential, alongside relevant experience in customer-focused environments. You’ll need to communicate effectively with customers, manage your time, and be organised. Proficiency in Excel and knowledge of Private Sector Housing Grants will be beneficial. A keen eye for detail, self-motivation, and an understanding of equal opportunities are crucial to flourish in this role.

Loughborough is not only a great place to work but also to live. With its unique blend of rural charm and urban facilities, excellent transport links, and vibrant community life, you'll find plenty to enjoy here. Whether you're exploring the scenic views, taking in local culture, or enjoying town amenities, Loughborough offers the perfect setting for both professional and personal life. Join us and make it your next great adventure.

Working with Seven Resourcing:
At Seven Resourcing, we connect skilled professionals like you with top-tier roles. With over 3,000 ‘Excellent’ Trustpilot reviews and a reputation for award-winning service, we’re dedicated to securing competitive rates in roles tailored to your expertise. Let us help you find your next career move with confidence

Voceer presents this job opportunity for Sanctuary Personnel, a 1000 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Sanctuary Personnel, a reputable recruitment agency known for placing candidates in desirable positions.