Customer Service Advisor in Newcastle Upon Tyne, North East

Newcastle upon Tyne
permanent, full-time
£26,116 per annum

UK working eligibility only.

We’re recruiting Customer Service Advisors to earn £26,116 per annum with a pay rise after 8 months in the business + Uncapped Commission. You will be connecting with customers, understanding their needs, and recommending the latest tech products and services to find the perfect solutions for them.

Customer Service Advisor benefits:  

  • Uncapped Commission
  • Flexitime
  • Health and Wellbeing services
  • Online GP Services for you + immediate family
  • Family Leave – 18 weeks full pay for becoming new parent.
  • Excellent Discount Package for you + Family and Friends
  • Pension Contribution
  • + Many more!

Customer Service Advisor role:  

The role involves having genuine conversations with customers, understanding their needs and recommending the right products and services. This can include mobile phones, SIMs, tablets, laptops, smartwatches, broadband, TV, 4G Wi-Fi and device insurance.

You may also support customers who are considering leaving, understanding their reasons and identifying suitable solutions to retain their business.

Key responsibilities:

  • Build strong relationships with customers.
  • Identify customer needs and recommend suitable products.
  • Complete sales, upgrades and retention conversations.
  • Work towards sales, conversion and customer service targets.
  • Explain products and services clearly and confidently.
  • Deliver a Personal, Simple and Brilliant customer experience.

Customer Service Advisor pay:  

£26,116 per annum with a pay rise after 8 months in the business + Uncapped Commission.


Voceer presents this job opportunity for Postify Limited, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Postify Limited, a reputable recruitment agency known for placing candidates in desirable positions.

created 14 hours ago

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