Account Manager in London, London

London
permanent, full-time
£30,000 - £36,000 per annum

UK working eligibility only.

Position Overview

Our Account Managers in our Apprenticeship Team, drive client relationships, activity, and fee generation via apprenticeship (100%) starts.

Supported by our marketing and apprenticeship resourcing functions, you will manage the start to end recruitment & sales process, creating new business opportunities by business development means and managing existing client relationships.

Some of your tasks will include intelligent marketing, face to face meetings and business development telephone calling. You will promote the range of products and services ensuring you find the right answers and creating sustainable business opportunities for our clients - not selling a solution that doesn't fit.

Responsibilities

In common with all staff:

* To support our mission, vision, values, and strategic objectives
* To implement our Equality and Diversity policies
* To take responsibility for one's own professional development and participate in relevant internal and external activities
* To implement our health and safety policies and practices
* To contribute to our commitment to continuous improvement as identified in our quality assurance systems
* To be committed to our safeguarding procedures and high priority to be given to the safeguarding of learners

Role Responsibilities:

* To achieve set activity & billing targets while also delivering on agreed objectives
* Increase revenues for each existing account through up-selling - expanding the scope of programmes delivered to existing contacts and business areas as well as new business units to create growth in a full suite of pathway delivery.
* Managing client relationships to the highest standard
* Create Account Plans for the top 10 'spending' clients.
* Generate new leads and build your network within your accounts.
* Business development: Using email, phone and LinkedIn messaging.
* Win new clients in designated new business sector.
* Cross-sell group product lines.
* To effectively cross-sell all aspects
* To be a brand champion
* To evaluate and manage performance levels in line with company expectations
* To ensure all processes and compliance procedures are followed
* Delivering of Sales Training
* New Business Tenders and Pitches
* Effective forecasting and pipeline management
* Supporting Senior Management with agreed duties
* Maintaining all relevant management information on our CRM - quality data makes us successful

Candidate Requirements

* High levels of Pace, Passion & Persuasion - it's what we look for in all our hires!
* You should demonstrate the behaviours & skills required in line with our M&S People Framework
* Solutions orientated, commercially astute and always seeking to improve own ability
* Excellent Inter-personal, verbal and written communication skills
* Ability to deal with lots of different types of clients in a professional manner
* Desire to learn and execute detailed operational plans
* Highly professional, well presented and provides an excellent first impression
* Approachable, motivational and solutions orientated
* You must show continuous drive & determination and an attitude to succeed
* Help integrate new starters into the business
* Leads on initiatives and operates with minimum instruction
* Ability to influence others for benefit of the business
* You must be an advocate and supporter of positive change when needed (SAM+)
* Mentors and supports colleagues in achievement of their own personal goals (SAM+)

Equal Opportunities

Our client are equal opportunity employers and are committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act 2010). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying.

This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation as is necessary to respond to the needs of the business.

All roles are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business.



Voceer presents this job opportunity for Postify Limited, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Postify Limited, a reputable recruitment agency known for placing candidates in desirable positions.

created 3 hours ago

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