Customer Service Representative in Crewe
Crewe
temporary,
full-time
£12.21 -
£12.50
per hour
Uk working eligibility only.
Customer Service Representative
Location: Crewe
Duration: Temporary
Hours: Monday - Friday, 8am- 4:30pm
Pay Rate: £12.21 - £12.50
Key Responsibilities:
- Process customer orders in a timely and accurate manner
- Provide excellent customer service at all times, acknowledging that you are the primary touchpoint for customer communication
- Retain a good working relationship with all internal and external customers and suppliers
- Escalate issues with middle and senior management accordingly
- Resolving issues in a calm and professional manner, including answering questions or giving advice where appropriate
- Demonstrate a strong working knowledge of all products and services
- Liaise with internal departments to resolve queries on order amendments and execution
- Investigation of stocks and movements, and customer complaints
Key Experience Required:
- To have a “can do” attitude when resolving issues
- To be excellent with internal stakeholder management and communication
- To be approachable, and communication with customers effectively
- Computer skills on Microsoft Office and ERP systems
If you are interested in this position please apply directly or email your CV over to Lilyj@kpir.co.uk or call 01270 589 943
INDCOM
Voceer presents this job opportunity for KPI Recruiting LTD, a 1000 person sized company who are categorized as a Recruitment Agency.
This position is being managed by KPI Recruiting LTD, a reputable recruitment agency known for placing candidates in desirable positions.