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Sales & Operations Director – Beauty & Cosmetic Retail / Franchise Location: London (Hybrid... Sales & Operations Director – Beauty & Cosmetic Retail / Franchise Location: London (Hybrid – 2 days office / field & home-based) Salary: up to £100,000 + bonus Travel: UK-wide Are you a high-performing multi-site leader from QSR, fast casual, or premium retail ready to step into the beauty and cosmetic sector? Do you thrive on delivering commercial results, building high-performing teams, and engaging with entrepreneurial franchise partners?We’re looking for a Sales & Operations Director to lead the operational and commercial performance of a nationwide network of 60+ premium beauty and cosmetic retail locations. This is a rare opportunity to apply your operational discipline and commercial sharpness from fast-paced consumer industries to one of the most dynamic growth areas in retail. What You’ll Be Doing Lead, coach, and develop a team of Regional Managers to deliver sales growth and operational excellence across the UK. Drive commercial performance across both corporate-owned and franchised beauty & cosmetic retail locations.Partner with franchisees to create and execute robust, commercially focused business plans.Analyse P&L, KPIs, and labour metrics to identify opportunities and act decisively.Implement operational processes and standards that ensure consistency, compliance, and an exceptional customer experience.Work with marketing, training, and HR teams to deliver aligned, high-impact initiatives.  What We’re Looking For Senior multi-site operational leadership experience, ideally from QSR, fast casual, or high-volume premium retail.Exposure to both corporate and franchise operations from the franchisor side.Strong commercial acumen and the ability to translate insight into action.High emotional intelligence with the ability to influence and inspire across all levels.Resilient, adaptable, and confident leading through change.A hands-on leader who thrives in a fast-paced, customer-centric environment.

Fire Safety Operations Lead London Permanent £55,000-£63,000 plus bonus and benefitsA prestigious re... Fire Safety Operations Lead London Permanent £55,000-£63,000 plus bonus and benefitsA prestigious retail organisation is seeking a credible and experienced Fire Safety Operations Lead to join its Fire, Health & Safety team and play a pivotal role in embedding a positive fire safety culture across its flagship site in Central London. This newly created role supports the Head of Fire, Health & Safety in delivering a robust fire safety strategy and leading a team of Fire Safety Team Leaders and Officers. You'll be the operational expert, providing guidance across projects, events, inspections, and incident investigations, while ensuring compliance and continuous improvement. Key Responsibilities Lead and manage the Fire Safety Team, supporting their development and ensuring effective rota coverageEnsure compliance with the Regulatory Reform (Fire Safety) Order 2005Conduct and review fire risk assessments and inspectionsProvide expert fire safety advice across internal teams, projects, and eventsMonitor and improve fire safety performance using data and auditsInvestigate incidents, identify root causes, and implement recommendationsBuild relationships with external regulators and stakeholders About You Level 4 or above Fire Safety Management qualificationMember of the Institute of Fire Engineers (or equivalent)Strong understanding of fire safety legislation and standards (RRFSO 2005, BS9999, Approved Document B)Approachable and credible, with the ability to build strong relationships and influence changeFamiliarity with complex retail or multi-site environments (desirable) Vacancy Reference: PR/028561 Vacancy Owner: Nathan Thompson | nathan.thompson@shirleyparsons.com | (+44) 7725 258687

Porsche Retail Group (PRG) have an excellent opportunity for a Parts Advisor to work for one of the... Porsche Retail Group (PRG) have an excellent opportunity for a Parts Advisor to work for one of the world’s most iconic brands and join Porsche Centre Reading.Role:As a Parts Advisor, you will assist technicians and retail customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently.Responsibilities: Assist customers (retail and internal) in identifying the correct automotive parts and accessoriesProvide parts support to the service department and technicians in a timely mannerAccurately process orders, returns, and exchanges using the dealership or parts inventory systemMaintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotionsProactively communicate with suppliers and customers about order status, delivery times, or delaysConduct regular inventory checks and support stocktaking processesBuild strong relationships with customers by delivering excellent service and technical adviceReceive, unpack, and store incoming parts, ensuring accurate stock controlKeep the parts area organized, clean, and compliant with safety regulations Minimum Qualifications: Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environmentStrong knowledge of automotive parts, systems, and vehicle makes/models.Good computer skills (MS Office) and familiarity with inventory management or dealer systemsExcellent communication and customer service skillsStrong attention to detail and ability to multitask in a fast-paced environment.Excellent knowledge and understanding of the motor industry Preferred Qualifications: Familiarity with electronic parts catalogues and ordering systemsFull Driving Licence PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offer: This is a full-time role, Monday – Friday: 7.30am - 5pm or 8am to 5.30pm or 8.30am to 6pm on a rota basis and Saturday 8am to 1 pm on a 1 in 4 rota basisBasic Salary of up to £31,000 per annum, depending on experience15% bonus paid monthly33 days holiday per year, with extra day for long serviceOption of a VW Group Vehicle at preferential leasing rates Life AssuranceDC Pension SchemeDedicated mental health championsPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsOnsite heavily subsidised barista coffee bar and staff restaurant Free on-site parking  Centre: Porsche Centre Reading, the very first ‘Destination Porsche’ Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. CompanyHeadquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.Applying:Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.