Cluster Retail Store Manager, Luxury Travel Retail, £60K + bonusLocation: Central London We’re looki...Cluster Retail Store Manager, Luxury Travel Retail, £60K + bonusLocation: Central London We’re looking for a commercially minded Cluster Retail Store Manager to lead two prestigious travel retail concessions in central London. This is an exciting opportunity to take ownership of performance across two locations, inspire and develop future leaders, and grow a business built around creating truly memorable, tailor-made travel experiences.This is a hands-on leadership role where you’ll balance strategic oversight with active selling, building client relationships and ensuring every customer receives a personal, premium service.The Cluster Retail Store Manager Role:As Cluster Retail Store Manager, you’ll have overall responsibility for the commercial performance, operational standards and people development across both locations. Working closely with an Assistant Manager in each store, you’ll create a collaborative, sales-focused culture where teams are motivated to deliver outstanding results.Key responsibilities will include:
Take ownership of sales, conversion, profitability and service standards across both stores, setting clear targets and monitoring progressCoach and mentor two Assistant Managers, empowering them to lead their teams effectively and take ownership of day-to-day operationsDevelop the business through local marketing initiatives, events, partnerships and networking opportunitiesEnsure customers receive a seamless experience, working collaboratively with specialist teams to create tailored travel itinerariesCoordinate staffing, rotas and coverage across both locations, maintaining consistently high operational standardsIdentify development opportunities, support succession planning and build a culture of collaboration and accountability across both stores
About You:
A proven track record of delivering sales growth and strong commercial performance.Experience leading, coaching and developing teams, ideally through other managers or across multiple locationsThe ability to balance strategic leadership with a hands-on approach to sales and customer engagementExcellent organisational skills, with the ability to prioritise effectively across two busy locations.Strong relationship-building skills and the ability to work collaboratively with internal and external stakeholdersA customer-first mindset and a commitment to delivering exceptional, personalised experiences.Good working knowledge of Microsoft Office applications, including Word, Excel, SharePoint and OutlookA positive, collaborative approach and a genuine enthusiasm for travel and creating memorable customer experience
If your keen to hear more, please get in touch with Christie at christie@corecruitment.com, or call 0207 790 2666 for a chat
Ecommerce Merchandiser, AIM StoresLocation: Manchester, UKWorking pattern: Full time, 5 days a wee...Ecommerce Merchandiser, AIM StoresLocation: Manchester, UKWorking pattern: Full time, 5 days a week in the Manchester office
About the Role
We're looking for an Ecommerce Merchandiser to help build and shape AIM Stores.This is a role for someone who knows what a great ecommerce store looks and feels like, but also understands the commercial thinking behind it.You'll decide how products are presented, grouped, priced and talked about. You'll research markets and competitors, spot opportunities, build collections for different industries and make sure every product earns its place.We're looking for someone with a strong creative eye, a commercial brain and genuine curiosity about what makes people buy.
What You'll Be Doing
Merchandising AIM Stores. Owning how products are organised, presented and positioned across the ecommerce experience. You'll think about the journey as a whole, not just individual products.Building curated collections. Creating thoughtful product edits for different vertical markets, audiences, occasions and opportunities. From hospitality and healthcare to finance, education and beyond.Researching the market. Looking at competitors, consumer brands, industry trends and wider ecommerce behaviour to understand what's working, what's changing and where the opportunities are.Setting the right price points. Using market and competitor research to help determine how products should be priced and positioned, rather than relying on guesswork.Turning product features into reasons to buy. Understanding what actually makes a product different and translating those USPs into clear, compelling product descriptions.Keeping a close eye on competitors. Regularly analysing how other businesses merchandise, price, package and position products, then using those insights to make AIM Stores better.Bringing a creative eye. Knowing when a collection feels considered, when a product page needs work and when something simply doesn't look good enough.Using AI as part of the job. We embrace AI and want someone who does too. You'll use it as part of your everyday workflow to research faster, explore ideas, analyse information and improve how you work.Working as part of the team. Collaborating closely with our brand, marketing, product and wider AIM teams to turn ideas into something customers actually want to use.
Who We're Looking For
You're commercially minded, but creative.You can spend one minute thinking about whether two products belong next to each other and the next digging into competitor pricing to work out where an opportunity sits.You have a strong instinct for ecommerce and understand that good merchandising is about much more than making a page look nice.You'll be:
Strong at market research and competitor analysisConfident interpreting research and turning it into decisionsCommercially aware, particularly around pricing and positioningNaturally interested in ecommerce, retail and consumer behaviourGood at spotting and communicating a product's unique selling pointsA strong writer who can make product descriptions useful and compellingAble to curate products around specific audiences and vertical marketsDetail oriented with a strong visual eyeComfortable experimenting with AI tools and finding better ways to workCollaborative, curious and happy working closely with a team
The Role
AIM Stores is something we're building, not something you'll simply inherit.So we're looking for someone who wants to have a hand in shaping it. Someone who notices the details, asks why, researches before making decisions and has an opinion on what good ecommerce should look like.If you understand both what looks good and what makes commercial sense, we'd love to hear from you.
Location and Package
This role is based at our Manchester office.We offer a competitive salary depending on experience, pension, and a comprehensive benefits package.To apply, please submit your CV.Applicants must have the right to work in the UK. We are not able to offer visa sponsorship.AIM Smarter is an equal opportunity employer. We welcome applications from every background and are glad to make reasonable adjustments at any stage. Just tell us what you need. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
RETAIL AREA MANAGERArea: MIDLANDSSALARY: £42,000 - £45,000 per yearThe Area Manager is responsible... RETAIL AREA MANAGERArea: MIDLANDSSALARY: £42,000 - £45,000 per yearThe Area Manager is responsible for overseeing the performance and operations of multiple retail stores within the Midlands area, ensuring high standards of customer experience, commercial performance, and operational compliance.This role focuses on driving sales growth, developing high-performing store teams, and ensuring consistent execution of company standards across all locations.The Area Manager works closely with Store Managers and wider business functions to deliver business objectives, proactively identify opportunities, and resolve operational challenges.Key Responsibilities:• People Management & Development:o Recruit, train, and develop Store Managers and their teams across the area.o Build strong succession plans to support colleague progression and internal development.o Coach and support Store Managers to improve leadership capability and team performance.o Drive engagement by creating a positive and high-performance culture across all stores.o Manage performance, absence, and conduct in line with company policies.o Conduct regular 1:1s, performance reviews, and structured development plans. • Store Operations & Compliance:o Maintain a strong understanding of day-to-day store operations across the region.o Ensure all stores operate in line with health & safety policies and procedures.o Monitor compliance across key areas including cash handling, pricing, and internal processes.o Ensure all stores maintain high standards of presentation, cleanliness, and organisation.o Respond quickly and effectively to operational issues, escalating where necessary.o Maintain store visit reports & follow-ups.o Make decisions on priorities and performance interventions. o Resolve operational and people challenges. • Budget & Cost Management:o Manage the area payroll budget as set by the leadership team, ensuring resources are allocated efficiently & in line with demand.o Ensure the effective and correct management of the payroll system, colleagues assigned to the correct role, pay, shift and keep starters and leavers up to date.o Coach and support each store with their understanding on budgets and rota maintenance to ensure KPI target is met.o Prepare reports on operational costs and identify potential areas for savings.• Sales & Commercial Performance:o Set clear sales performance goals and KPIs for each store.o Monitor performance across the region, identifying risks and opportunities.o Support stores in achieving and exceeding targets through coaching and action planning.o Drive key metrics such as ATV, LFL growth, margin, and upselling.o Ensure consistent execution of promotional activity and commercial initiatives.• Loss Prevention & Risk Management:o Take overall accountability for shrinkage performance across the region.o Ensure loss prevention policies and procedures are consistently followed. The Area Manager plays a critical role in building leadership capability within stores, ensuring strong succession planning and continuous development across the area. INDWH
