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Sales Advisor – Competitive Salary– Torquay, DevonThe RoleRiviera Insurance Solutions have an exciti... Sales Advisor – Competitive Salary– Torquay, DevonThe RoleRiviera Insurance Solutions have an exciting opportunity for a Sales Advisor to join our team.The successful candidate will work as part of a team and individually to provide support to the relevant sales departments clients to ensure conversion of new business, service of existing clients and retention of renewals to achieve and delivery company income targets (KPI’s) in accordance with company procedures and complaint and regulatory requirements.Key Responsibilities:The key responsibilities of a Sales Advisor include, but are not limited to: Respond to enquiries from clients, brokers and underwriters received by phone, letter or e-mail in a courteous and helpful manner and ensure that all information required by the client or underwriters in obtained and communicated.Manage workloads of both yourself and team members to avoid backlogsComplete the key task of “fact finding” to identify clients’ requirements and to provide the best level of cover to fulfil their needs.Using the information gathered, determine which Insurers will provide the best level of cover and the most competitive rates for the covers required.Obtain quotations, using quotation systems, rating guides or by referring to insurers. Communicate quotations, advising the most appropriate in terms of price and cover to meet the applicant’s needs (Storing details of all quotes received).Discuss any “additional” covers to ensure that all insurance requirements are satisfied.Identify all potential cross sales and up sell opportunities, referring to other departments where necessary.Assist and support in the generation of new leads and enquiriesIf the quote is accepted verbally, issue written confirmation, providing full details of cover, enclosing proposal(s) for completion (if applicable) and the “Terms of Business” document.Issue policy documents and update client records.The Advisor will share responsibility for dealing with any actions attaching to existing clients on mid-term adjustments and claims and will occasionally refer to senior colleagues.Maintain the system for raising renewals, which should be actioned 4 weeks before renewal date. Manage the departmental diary system and produce renewal documentation.Monitor, check and process any documents received from insurers.Ensure that the system records are created for new business, mid-term adjustments, enquiries and renewals and updated following all client contacts.Liaise with accounts department to ensure that credit control rules are followed and that cash flow objectives are achieved.Effectively manage the collection of premium payments, minimising the risk of debt. Chase and receive payments by cheque, credit card and direct debit for new business, renewals and policy amendments.Adhere to treating customers fairly (TCF) at all timesComply with all regulations as set by the FCA and be aware of and adopt any changes in regulatory practice through attending appropriate training and maintaining competence in the relevant area.Follow and comply with all scripting set out by the company in line with the FCA guidelinesAccurately record all correspondence with customers and/or insurers onto the relevant system The CompanyRiviera Insurance Group is a business, taxi and personal insurance specialist serving the whole of the UK. Based in Torquay we have taken our name from the stunning coastline of Torbay’s English Riviera. From humble beginnings in a shared office space employing just 2 people, Riviera Insurance group now employ a team of over 25 advisors across four different insurance broker brands.Annually we service over 6300 policyholders and write over £6.5 million pounds in insurance premiums, with exceptional customer service and claims procedures. At our very core, we are a business with integrity, where customer service is ingrained in our culture.The PersonThe key skills and qualities of a Sales Advisor: Excellent communication skillsTo be professional in relation to role when interacting with peer group, senior management, customers and all external parties, using appropriate behaviours.Work well individually and as part of a team leading by example If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.

JOB-20240819-db742659Job Title: Social Worker – Court Team Location: Torquay, UK Salary: £42 per hou... JOB-20240819-db742659Job Title: Social Worker – Court Team Location: Torquay, UK Salary: £42 per hour Contract: 3 months Working Pattern: Full-TimeThis is a thrilling opportunity for a proactive Social Worker to join the Court Team in Torquay, where your skills and expertise will be vital in safeguarding and supporting children and families. In this rewarding locum position, you will enjoy a flexible work-life balance along with the chance to make a significant difference in the community. This role offers the prospect to work full-time, with a possible extension beyond three months and the opportunity for career development in a supportive environment. Torquay, renowned for its stunning coastal views, offers an exceptional quality of life.Perks and benefits: Locum Position: Embrace the flexibility and variety that locum work offers, allowing you to maintain a versatile schedule and avoid burnout. Professional Growth: Access pathways for career development, permanent opportunities, and continuous professional learning. Accommodation Allowance: Enjoy a generous £150 per week to support your living arrangements (please contact us for details). Work-Life Balance: With remote working options, except during duty weeks, you can enjoy a harmonious work-life blend. Victorian Charm: Torquay offers a unique mix of scenic coastline and vibrant local culture, providing the perfect backdrop for a fulfilling professional and personal life. What you will do: Manage a caseload of approximately 20–24 children, completing robust assessments and interventions for Child in Need and Child Protection cases. Collaborate as part of a dynamic, supportive team structure, attending the office up to three times a week and full-time during duty weeks. Conduct crisis interventions and Section 47 enquiries when working remotely, ensuring you're available to respond effectively. Engage in fortnightly supervision sessions to reflect on practice, gain feedback, and identify areas for professional growth. Travel throughout Torbay and beyond to conduct visits and fulfill your duties as a committed child protection professional. Torquay, often referred to as the English Riviera, is perfect for those who love both work and leisure. With beautiful beaches, a thriving arts scene, and plenty of outdoor activities on offer, it's a fantastic place to live and work. Join us and be part of a community making meaningful change!Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

JOB-20240819-db742659Job Title: Social Worker – Assessment and Intervention Team Location: Torquay,... JOB-20240819-db742659Job Title: Social Worker – Assessment and Intervention Team Location: Torquay, UK Salary: £42 per hour Contract: 3 months Working Pattern: Full-TimeThis locum role provides a fantastic opportunity to work in a dynamic environment assisting children and families in nurturing their futures. You'll be stepping into a vital role within the Assessment and Intervention Team, tasked with providing crucial support to families across Torquay. If you're looking for a chance to make a tangible difference while enjoying the flexibility of locum work, this might just be the perfect fit for you.Perks and benefits: Flexibility: Enjoy the variety locum work offers, with the ability to select contracts that suit your lifestyle. Accommodation allowance: £150 per week to assist with relocation, with details available upon request. Skill development: Gain experience across diverse cases, enhancing your professional expertise. Networking opportunities: Build and expand your professional connections, opening doors to further opportunities and collaborations. What you will do: Manage a caseload typically consisting of 20–24 cases, including complex Child in Need (CIN) and Child Protection (CP) cases, and carry out assessments. Work collaboratively within a supportive team structure including Team Managers, Advanced Social Workers, and fellow Social Workers. Attend the office up to three times per week, with full-time office presence during duty weeks. Engage in fortnightly supervision to support professional development and reflective practice. Travel across Torbay and occasionally out of the county to visit children placed outside the area. Participate in a duty rota, covering one full week every three weeks. Torquay offers an incredible living and working environment, with its stunning coastal landscape and vibrant community spirit. Known as the English Riviera, it’s a picturesque area with leisure activities, cultural events, and gorgeous beaches to enjoy on your days off. Embrace the opportunity to enhance your career in this beautiful location while making a difference in children's lives.Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.