Explore jobs in the UK

Account Executive Location: Stoke-on-Trent Duration: Temporary Ongoing Hours: Hybrid working pattern... Account Executive Location: Stoke-on-Trent Duration: Temporary Ongoing Hours: Hybrid working pattern: Monday–Thursday, 9:00am–5:00pm or 8:00am–4:00pm, with 2 days in the office and 2 days working from home Salary: £26,000 per annum The role:We’re currently recruiting for an experienced Account Executive to join a busy and fast-paced team in Stoke-on-Trent Main duties: Provide day-to-day support to clients, consistently delivering high levels of customer serviceBuild and maintain strong relationships with external clients and internal stakeholdersSupport senior account management in understanding client requirements and translating them into clear objectives and timelinesLiaise with clients to identify required locations or define criteria for selecting operational sitesWork collaboratively with coordination and field teams to ensure all briefing documentation and supporting materials are accurate, completed on time, and enable efficient deliveryMonitor job acceptance and completion rates, escalating any shortfalls where necessaryManage and respond to communications across multiple channels, escalating recurring issues appropriatelyCarry out regular quality checks on submitted field data to ensure accuracy and consistencyProduce basic reports using internal systems to demonstrate delivery against client objectivesProvide relevant information to support accurate and timely invoicing processes Identify opportunities for process improvement and support implementation where required About you: Ability to assess client requirements and develop appropriate, timely responsesConfident communicating with senior stakeholders across both retail and supplier environmentsProactive and solutions-focused mindset, with a strong drive to deliver high-quality work within deadlinesAbility to identify gaps or weaknesses in proposals and recommend alternative approachesClear and concise communication skills, both written and verbalAbility to build trust, rapport, and long-term professional relationships both internally and externallyCompetent user of Microsoft Excel, PowerPoint, and Teams Interested? Call Esme on 01782 712230 or email esmes@kpir.co.uk INDCOM

Sales AdministratorLocation: Stoke-on-TrentSalary: Up to £32,000 per annum (DOE)Hours: Monday to Fri... Sales AdministratorLocation: Stoke-on-TrentSalary: Up to £32,000 per annum (DOE)Hours: Monday to Friday ( 8:00am–17:00pm)About the RoleWe’re looking for an organised and customer-focused Sales Administrator to join a growing and supportive team based in Stoke-on-Trent. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment where no two days are the same.You’ll play a key role in supporting the sales process from enquiry through to delivery, ensuring customers receive an excellent experience every step of the way. If you’re proactive, detail-oriented, and enjoy building relationships, we’d love to hear from you.What You’ll Be Doing Managing customer enquiries via phone and emailProcessing sales orders accurately and efficientlyPreparing quotations, invoices, and sales documentationKeeping customer records and systems updatedLiaising with internal teams to ensure smooth order fulfilmentProviding customers with updates on orders and deliveriesSupporting the wider sales team with administration and reportingAssisting with supplier coordination and stock-related queriesResolving customer issues quickly and professionallyBuilding strong relationships with both new and existing customersContributing ideas to improve processes and customer experience What We’re Looking For Previous experience within administration, sales support, or customer serviceStrong communication and organisational skillsExcellent attention to detailA positive, team-focused attitudeConfidence working in a busy environment and managing multiple tasksGood IT skills and experience using internal systemsA proactive and reliable approach to work   If you are interested in this position please apply directly or email your CV over to MariaP@kpir.co.uk You can also call Maria on 01782712230 INDCOM