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Slough , South East
permanent, full-time
£90,000 per annum

Head of Marketing Location: HybridSalary: £90,000+package Are you a strategic leader with a passion... Head of Marketing Location: HybridSalary: £90,000+package Are you a strategic leader with a passion for creating exceptional customer experiences and building strong, trusted brands? Our client is seeking an experienced Head of Marketing to shape the customer journey, strengthen brand reputation, and drive business wide initiatives that deliver measurable improvements in customer satisfaction and loyalty.This is a senior leadership opportunity for someone who can influence at board level, champion customer centric thinking, and embed a seamless customer experience across the organisation.The Role: Reporting directly to the Managing Director, you will be responsible for developing and implementing a customer experience strategy that supports business growth and enhances brand perception. Working closely with senior leaders across the organisation, you will identify opportunities to improve every stage of the customer journey while ensuring the voice of the customer remains central to business decision making.Key Responsibilities: Develop and implement a company-wide customer experience strategy aligned with business objectivesPartner with the executive leadership team to shape and deliver initiatives that improve customer engagement and brand loyaltyConduct market research and analyse customer insights to identify trends, behaviours, and opportunitiesDesign and embed a seamless, customer-focused experience across all business functionsDrive improvements in customer satisfaction, retention, and overall brand perceptionInfluence senior stakeholders and cross-functional teams to deliver customer-first initiativesUse customer data and performance metrics to measure success and continuously improve the customer experienceChampion a customer centric culture throughout the organisation Experience: You will be an experienced senior marketing, brand, or customer experience leader with a proven ability to deliver strategic change and influence at executive levelExperience in the automotive sectorStrong strategic thinking with the ability to translate business goals into customer experience initiativesExcellent stakeholder management, networking, and influencing skillsOutstanding problem-solving and analytical capabilitiesExperience aligning customer experience strategies with wider commercial objectivesA customer first mindset with the ability to design journeys from the end-user perspectiveA data driven approach with an interest in technology and digital innovationExcellent communication and leadership skills, with the confidence to work alongside board level stakeholders    

created 2 weeks ago
updated 5 days ago
Slough , South East
permanent, full-time
£60,000 per annum

UK Marketing & Communications LeadLocation: Hybrid £60,000+benefits Are you a strategic yet hand... UK Marketing & Communications LeadLocation: Hybrid £60,000+benefits Are you a strategic yet hands on marketing professional looking to take ownership of integrated campaigns for a growing business? Our client is seeking an experienced UK Marketing & Communications Lead to drive local marketing strategy, deliver impactful multi-channel campaigns, and enhance the customer experience while collaborating with international teams.The RoleWe are looking for a strategic yet highly hands on UK Marketing and Communications Lead to develop and deliver integrated plans that drive business objectives. You will act as the local market expert - localising central EU strategies across digital, social, PR, and event channels, managing budgets, and steering external agencies.Key Responsibilities Develop and execute integrated multi channel marketing campaigns across digital, email, web, social media, PR, and events.Localise international marketing strategies to meet UK market needsDrive digital marketing initiatives and continuously improve the customer journeyMonitor campaign performance, analyse KPIs, report on ROI, and optimise future activityManage marketing budgets effectively to maximise return on investmentBuild strong relationships with internal stakeholders, external agencies, and suppliersCoordinate cross-functional marketing projects from planning through to deliveryMentor and support junior marketing team members, encouraging professional developmentIdentify opportunities to improve marketing performance and contribute to wider business initiatives Experience: Significant experience delivering successful multi-channel marketing campaignsExperience or a genuine interest in the automotive sectorExperience working within a B2B environmentExposure to international or global marketing teamsA commercial mindset with strong analytical skills and a customer first approachExcellent communication, presentation, and stakeholder management skillsExperience managing agencies, suppliers, and senior stakeholdersA proactive, organised approach with the ability to manage multiple prioritiesPrevious experience coaching or mentoring junior team members What's on Offer: A varied and autonomous marketing role with real strategic influenceThe opportunity to shape UK marketing activity within a growing organisationCollaborative working with international teams and senior stakeholdersCareer development opportunities and exposure to high impact projects    

created 2 weeks ago
updated 6 days ago
Surrey , South East
permanent, full-time
£90,000 per annum

Head of Marketing - £90,000+Bonus - Surrey 1–2 days per week in the office, plus occasional travel t... Head of Marketing - £90,000+Bonus - Surrey 1–2 days per week in the office, plus occasional travel to sites across the UK (all travel expenses paid)The Opportunity:We are seeking an experienced and commercially driven Head of Marketing to lead and shape the marketing strategy for a rapidly growing multi-site hospitality business with over 60 locations nationwide. This is an exciting opportunity for a proactive and hands-on marketing leader who thrives in a fast-paced environment. The successful candidate will have a strong background within branded restaurants sector and will be experienced in managing high-performing teams, supporting new site openings, and delivering impactful marketing campaigns across multiple locations. As a key member of the Senior Leadership Team, you will play a pivotal role in driving brand growth, customer engagement, and commercial performance across the business.Key Responsibilities: Develop and deliver the overall marketing strategy to drive brand awareness, customer acquisition, engagement, and sales growth.Contribute to the wider strategic direction of the business as a member of the Senior Leadership Team.Lead, mentor, and develop the marketing team, fostering a culture of creativity, accountability, and high performance.Create and oversee engaging, disruptive, and best-in-class content across all customer touchpoints, including CRM, digital channels, social media, packaging, and third-party delivery platforms.Oversee all marketing functions including digital marketing, local store marketing, partnerships, sponsorships, events, PR, and customer insights.Drive and evolve brand positioning, ensuring consistency and excellence across all channels and customer touchpoints.Lead marketing activity surrounding new site openings, ensuring successful launch strategies and strong local market engagement.Develop and maintain strong relationships with key internal and external stakeholders.Manage and optimise relationships with external agencies, including PR, social media, digital, and creative partners.Ensure brand assets remain innovative, engaging, and aligned with customer expectations.Utilise customer insight and market research to drive innovation, product launches, and campaign effectiveness.Monitor marketing performance, ROI, and key commercial metrics, making data-driven decisions to improve results. About You: Proven experience in a senior marketing leadership role within restaurants, hospitality, leisure, or a similar multi-site consumer-facing business.Demonstrable experience managing and developing marketing teams.Strong track record of delivering successful marketing strategies across large multi-site operations.Experience leading marketing campaigns for new site openings.Creative thinker with the ability to turn ideas into measurable business results.Passionate about building brands and creating exceptional customer experiences. If you are keen to discuss the details further, please apply today, send your CV to Kate B, or call 0207 790 2666

created 4 weeks ago
updated 3 weeks ago