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Date Posted
Nottingham , East Midlands
permanent, full-time
£24865.53 per annum

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865,53 pe... We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865,53 per annum.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £24865,53 per annum.

created 4 days ago
Nottingham , East Midlands
permanent, full-time
£12.71 per hour

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting cu... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour.

created 6 days ago
Nottingham , East Midlands
permanent, full-time
£45,000 - £55,000 per annum

A brand new opportuntiy has become available for a General Manager to join a well established team b... A brand new opportuntiy has become available for a General Manager to join a well established team based near Nottingham. Managing a 12-person hire operation with company car, progression, stable hours, and excellent career prospects. Our client is a well-established and growing business within the hire industry, supplying welfare cabins, plant equipment, and tools to customers across the region. With a strong reputation for customer service and operational excellence, we are looking for an experienced General Manager to lead a busy depot operation near Nottingham.This is an excellent opportunity for a commercially aware and people-focused General Manager who enjoys leading teams, driving operational performance, and building strong customer relationships within a fast-paced hire environment.Key Benefits of the General Manager: Salary between £45,000 and £55,000Monday to Friday working hoursCompany car provided21 days holiday plus bank holidaysAdditional days off provided during ChristmasPension schemeGenuine career progression opportunitiesEstablished and supportive working environmentLeadership role managing a team of 12 employees About the Role As the General Manager, you will oversee the day-to-day running of a busy hire operation supplying welfare cabins, plant, and tools. The successful General Manager will lead depot operations, ensure excellent customer service standards, and drive operational efficiency across the business.Duties will include: Managing transport, workshop, yard, and office operationsLeading and developing a team of 12 employeesEnsuring equipment is prepared and maintained to company standardsMonitoring operational performance and depot efficiencySupporting customer relationships and resolving escalated issuesMaintaining health & safety and compliance standardsManaging stock control and asset utilisationSupporting recruitment, training, and employee development This role would suit a proactive General Manager who enjoys leading from the front and creating a positive working culture.About You To be successful as the General Manager, you should have: Previous experience within the hire industry, plant hire, tool hire, welfare hire, accommodation hire, or a related sectorStrong leadership and people management skillsExperience managing operational performance and customer serviceGood commercial awareness and organisational abilityA hands-on and solutions-focused approachKnowledge of health & safety and compliance proceduresThe ability to manage multiple departments within a busy depot environment Next Steps If you are an experienced General Manager looking for a new opportunity near Nottingham with excellent long-term prospects, we would love to hear from you.Apply today to discuss this opportunity further. We encourage applications from all backgrounds and are committed to creating an inclusive recruitment process.

created 2 weeks ago