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A IT support company has need for an IT Support Technician to help support the technology team. The... A IT support company has need for an IT Support Technician to help support the technology team. The chosen technician will help support customers across the Norfolk and Suffolk region. KEY DUTIES * Provide technical support; answering support queries via phone, email & self service * Supporting users via remote assistance, providing a high level of resolution at first contact * To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process) * To log all calls on the Service Desk toolset, maintaining a log of any software or hardware problems detected * Respond to requests from users and help them resolve hardware or software requirements * Support users in the use of IT equipment by providing necessary guidance and advice * To escalate more complex calls having captured all relevant information in the ticket CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills * Self-Motivated ELIGIBILITY * Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

Removals & Self Storage Site Manager Salary: c£28,000 Location: Norwich Start: ASAP Our clie... Removals & Self Storage Site Manager Salary: c£28,000 Location: Norwich Start: ASAP Our client, a respected and growing company in the UK removals industry, is looking to appoint an energetic, customer-driven Removals & Self Storage Manager to take ownership of the day-to-day operations of our self-storage facility while actively growing new business within the local community. What you'll do: This Removals & Self Storage Site Manager role is hands-on with responsibilities encompassing site management, customer service and proactive sales. Key Duties include: Overseeing the daily operation and performance of the self-storage facility Driving revenue growth for both the storage site and the local moving service through proactive sales and lead conversionCarrying out home visits from qualified leads to identify customer needs and increase branch revenueHandling customer enquiries, bookings, contracts, and paymentsDelivering first class customer service, ensuring every customer has a positive experienceMaintaining site security, cleanliness, and health & safety standardsConducting regular unit inspections and basic maintenance checksManaging stock availability Maximizing every customer lead to increase branch revenue via bookings. Pricing accurately in accordance to demand in order to create long term storage occupancyAchieving company targets with effective management of P&L review What you need: We are keen to speak to dynamic and motivated professionals who have experience in managing and influencing a team, as well as an ability to work under own supervision and have a good eye for detail.Applicants should have a diverse range of skills and experience as this role requires adaptability, problem-solving, and the ability to manage multiple responsibilities effectively. How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable.E: careers@redrecruit.comT: 01376 503567 | 0203 906 6020*If you'd like to know more about this Removals & Self Storage Site Manager opportunity, or you know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme.Red Recruit specialise in Removals & Storage, Relocations, Fine Art Shipping, Freight and Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Keywords / alternative titles:  Storage Manager, Branch Manager, General Manager - Storage & Facilities, Logistics Manager, Maintenance & Operations Manager, Operations Coordinator, Site Manager, Site Operations Manager, Warehouse Supervisor.

Claims Handler Rackheath AreaFull Time or Part TimeSalary dependent on experienceAbout the companyA... Claims Handler Rackheath AreaFull Time or Part TimeSalary dependent on experienceAbout the companyA busy and growing building services provider specialising in insurance repairs and property restoration is seeking a Claims Handler to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering a smooth, well organised experience for customers at what can be a stressful time.About the opportunityThis is a permanent opportunity available on a full time or part time basis. As a Claims Handler, you will be at the heart of the operation, coordinating repair works and keeping jobs moving from start to finish. The role offers variety, responsibility, and the chance to play a key part in delivering a high-quality service.Responsibilities include but not limited to: Coordinating and scheduling repair works for insurance claimsActing as a point of contact for customers, insurers, and tradesManaging job records and claim related documentationTracking progress and resolving issues where possibleSupporting the wider team to ensure timely and efficient delivery Skills and Experience Experience in claims handling, coordination, or a similar roleStrong organisational skills with the ability to juggle prioritiesClear and confident communication skillsA calm, professional approach in a fast-paced environmentGood attention to detail and problem-solving ability What is on offer Permanent role with full time or part time optionsFlexible working arrangements depending on experienceExcellent rates of pay depending on experience28 days annual leave including bank holidays on a pro rata basisCompany pension scheme If you enjoy organising, problem solving, and being part of a supportive team, this could be an excellent next step. Apply now with your updated CV.   INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.