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We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per yea... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

 Complex Care Assistant Location: Middlesbrough We have care packages in Yarm, Billingham, Norton, B...  Complex Care Assistant Location: Middlesbrough We have care packages in Yarm, Billingham, Norton, Brotton ,Darlington Pay Rate: £13.69 -£14.78 per hour (including holiday pay) IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support. About UsRoutes Healthcare is a leading complex care provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.About the RoleThis is a complex care position - you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.What You'll Be Doing:Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needsManaging complex medication regimens and clinical observationsProviding personal care with dignity and respect for clients with physical disabilitiesSupporting clients with PEG feeding and nutritional managementMonitoring and responding to changes in client conditionWorking closely with healthcare professionals and families Your Role: Providing 1-2-1 care in the client's own homeWorking solo or as part of a 2-person team on double-up care packagesFollowing detailed care plans created by our clinical teamMaintaining accurate care records and clinical documentationCommunicating effectively with clients, families, and the wider care team We provide complex care across Middlesbrough - speak to our recruitment team to discuss packages available.What Makes Complex Care Different:Unlike standard homecare, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with: Long-term ventilation and tracheostomy careNeurological conditions requiring specialist positioning and careLife-limiting conditions requiring palliative and end-of-life careComplex physical disabilities requiring moving and handling expertise All focused on supporting each individual's lifestyle and wellbeing while managing their clinical needs safely and effectively.We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.Shift Patterns & HoursComplex care packages typically include: Consistent shift patterns with the same client(s)Range of shifts available Monday to Sunday (weekend availability required)Day shifts or night shifts availableShifts typically 8-12 hours depending on packageShifts allocated based on business needs and your availabilityOnce committed to a shift, we need you to complete the full shift reliably Speak to the recruitment team to hear about our current packages and shift patterns.What We OfferCareer Development: Routes Academy programme with specialist complex care trainingClinical skills training including tracheostomy, ventilation, PEG feedingOngoing training and progression opportunities into senior complex care roles Support: Dedicated clinical on-call team available 24/7Regular clinical supervision and competency assessmentsWellbeing and mental health supportWe don't use agency staff - you'll work alongside employed Routes care workers only Rewards: £13.69 -£14.78 per hour (includes holiday pay)Staff referral scheme with generous incentives (up to £250 per referral)Enhanced rates for specialist skills and night shifts What You NeedEssential: The right to work in the UK without needing employer supportValid driving licence to drive clients car At least 6 months paid care experience in the UK, ideally with complex care experienceReliable, compassionate, and committed to delivering excellent clinical careWillingness to complete specialist training in complex care skills Desirable: Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skillsNVQ Level 2 or 3 in Health and Social Care (We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)Ready to Make a Difference?If you're passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we'd love to hear from you.Apply today and speak to our friendly recruitment team about the complex care packages and training available.Routes Healthcare is committed to making lives better through exceptional complex care services.

 Complex Care Assistant Location: Middlesbrough We have care packages in Yarm, Billingham, Norton, B...  Complex Care Assistant Location: Middlesbrough We have care packages in Yarm, Billingham, Norton, Brotton ,Darlington Pay Rate: £13.69 -£14.78 per hour (including holiday pay) IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support. About UsRoutes Healthcare is a leading complex care provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.About the RoleThis is a complex care position - you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.What You'll Be Doing:Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needsManaging complex medication regimens and clinical observationsProviding personal care with dignity and respect for clients with physical disabilitiesSupporting clients with PEG feeding and nutritional managementMonitoring and responding to changes in client conditionWorking closely with healthcare professionals and families Your Role: Providing 1-2-1 care in the client's own homeWorking solo or as part of a 2-person team on double-up care packagesFollowing detailed care plans created by our clinical teamMaintaining accurate care records and clinical documentationCommunicating effectively with clients, families, and the wider care team We provide complex care across Middlesbrough - speak to our recruitment team to discuss packages available.What Makes Complex Care Different:Unlike standard homecare, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with: Long-term ventilation and tracheostomy careNeurological conditions requiring specialist positioning and careLife-limiting conditions requiring palliative and end-of-life careComplex physical disabilities requiring moving and handling expertise All focused on supporting each individual's lifestyle and wellbeing while managing their clinical needs safely and effectively.We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.Shift Patterns & HoursComplex care packages typically include: Consistent shift patterns with the same client(s)Range of shifts available Monday to Sunday (weekend availability required)Day shifts or night shifts availableShifts typically 8-12 hours depending on packageShifts allocated based on business needs and your availabilityOnce committed to a shift, we need you to complete the full shift reliably Speak to the recruitment team to hear about our current packages and shift patterns.What We OfferCareer Development: Routes Academy programme with specialist complex care trainingClinical skills training including tracheostomy, ventilation, PEG feedingOngoing training and progression opportunities into senior complex care roles Support: Dedicated clinical on-call team available 24/7Regular clinical supervision and competency assessmentsWellbeing and mental health supportWe don't use agency staff - you'll work alongside employed Routes care workers only Rewards: £13.69 -£14.78 per hour (includes holiday pay)Staff referral scheme with generous incentives (up to £250 per referral)Enhanced rates for specialist skills and night shifts What You NeedEssential: The right to work in the UK without needing employer supportValid driving licence to drive clients car At least 6 months paid care experience in the UK, ideally with complex care experienceReliable, compassionate, and committed to delivering excellent clinical careWillingness to complete specialist training in complex care skills Desirable: Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skillsNVQ Level 2 or 3 in Health and Social Care (We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)Ready to Make a Difference?If you're passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we'd love to hear from you.Apply today and speak to our friendly recruitment team about the complex care packages and training available.Routes Healthcare is committed to making lives better through exceptional complex care services.

Live in Care Location: Middlesborough TS5Pay Rate:  £872 pw plus food allowanceIMPORTANT: Unfortunat... Live in Care Location: Middlesborough TS5Pay Rate:  £872 pw plus food allowanceIMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.Female Requirement: This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, to meet the specific care needs of our clients.About UsRoutes Healthcare is a leading homecare provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes) and out in the community, taking the time to listen to our clients and making sure their needs are met with care and consideration.About the RoleThis is a Live In Care positionWhat You'll Be Doing: Supporting vulnerable and palliative clients in their own homesProviding personal care with dignity and respectSupporting with medication managementAssisting with meal preparation and nutritionWorking solo or as part of a 2-person teamSupporting with a variety of different care requirements What Makes This Different:We support people who need complex care services for long-term health conditions, clinically-led enhanced homecare, and end-of-life care. All focused on supporting each individual's lifestyle and wellbeing.We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.Shift Patterns & HoursFlexibility to suit your life: Shifts allocated based on business needs and your availabilityOnce committed to shifts, we need you to complete the full shifts reliably Speak to the recruitment team to hear about our shift patterns and find what fits your lifestyle.What We OfferCareer Development: Routes Academy programme helping you achieve your goalsOngoing training and progression opportunities Support: Dedicated on-call team available 24/7Wellbeing and mental health supportWe don't use agency staff - you'll work alongside employed Routes care workers only Rewards: £872 pw plus food allowance Staff referral scheme with generous incentives (up to £250 per referral) What You NeedEssential: The right to work in the UK without needing employer supportReliable, compassionate, and committed to delivering excellent care Desirable: At least 6 months paid care experience in the UK Ready to Make a Difference?If you're passionate about supporting people, we'd love to hear from you.Apply today and speak to our friendly recruitment team about the hours and areas available.Routes Healthcare is committed to making lives better through exceptional homecare services.

Complex Care Assistant  Location: NortonPay Rate: £14.50 per hour (including holiday pay) IMPORTANT:... Complex Care Assistant  Location: NortonPay Rate: £14.50 per hour (including holiday pay) IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.About Us Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.About the Role This is a complex care position - you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.What You'll Be Doing: Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needsManaging complex medication regimens and clinical observationsProviding personal care with dignity and respect for clients with physical disabilitiesSupporting clients with PEG feeding and nutritional managementMonitoring and responding to changes in client conditionWorking closely with healthcare professionals and families Your Role: Providing 1-2-1 care in the client's own homeWorking solo or as part of a 2-person team on double-up care packagesFollowing detailed care plans created by our clinical teamMaintaining accurate care records and clinical documentationCommunicating effectively with clients, families, and the wider care team We provide complex care across Norton and the surrounding areas - speak to our recruitment team to discuss packages available.What Makes Complex Care Different: Unlike standard homecare, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with: Long-term ventilation and tracheostomy careNeurological conditions requiring specialist positioning and careLife-limiting conditions requiring palliative and end-of-life careComplex physical disabilities requiring moving and handling expertise All focused on supporting each individual's lifestyle and wellbeing while managing their clinical needs safely and effectively.We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.Shift Patterns & Hours Complex care packages typically include: Consistent shift patterns with the same client(s)Range of shifts available Monday to Sunday (weekend availability required)Day shifts or night shifts availableShifts typically 8-12 hours depending on packageShifts allocated based on business needs and your availabilityOnce committed to a shift, we need you to complete the full shift reliably Speak to the recruitment team to hear about our current packages and shift patterns.What We Offer Career Development: Routes Academy programme with specialist complex care trainingClinical skills training including tracheostomy, ventilation, PEG feedingOngoing training and progression opportunities into senior complex care roles Support: Dedicated clinical on-call team available 24/7Regular clinical supervision and competency assessmentsWellbeing and mental health supportWe don't use agency staff - you'll work alongside employed Routes care workers only Rewards: £14.50 per hour (includes holiday pay)Staff referral scheme with generous incentives (up to £250 per referral)Enhanced rates for specialist skills and night shifts What You Need Essential: The right to work in the UK without needing employer supportA full valid UK driving licence and access to a car for workAt least 6 months paid care experience in the UK, ideally with complex care experienceReliable, compassionate, and committed to delivering excellent clinical careWillingness to complete specialist training in complex care skills Desirable: Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skillsNVQ Level 2 or 3 in Health and Social Care (We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)Ready to Make a Difference? If you're passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we'd love to hear from you.Apply today and speak to our friendly recruitment team about the complex care packages and training available.Routes Healthcare is committed to making lives better through exceptional complex care services.

 Complex Care Assistant Location: Billingham Pay Rate: £14.78 per hour (including holiday pay) IMPOR...  Complex Care Assistant Location: Billingham Pay Rate: £14.78 per hour (including holiday pay) IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support. About UsRoutes Healthcare is a leading complex care provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.About the RoleThis is a complex care position - you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.What You'll Be Doing:Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needsManaging complex medication regimens and clinical observationsProviding personal care with dignity and respect for clients with physical disabilitiesSupporting clients with PEG feeding and nutritional managementMonitoring and responding to changes in client conditionWorking closely with healthcare professionals and families Your Role: Providing 1-2-1 care in the client's own homeWorking solo or as part of a 2-person team on double-up care packagesFollowing detailed care plans created by our clinical teamMaintaining accurate care records and clinical documentationCommunicating effectively with clients, families, and the wider care team We provide complex care across Billingham  and the surrounding areas - speak to our recruitment team to discuss packages available.What Makes Complex Care Different:Unlike standard homecare, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with: Long-term ventilation and tracheostomy careNeurological conditions requiring specialist positioning and careLife-limiting conditions requiring palliative and end-of-life careComplex physical disabilities requiring moving and handling expertise All focused on supporting each individual's lifestyle and wellbeing while managing their clinical needs safely and effectively.We are committed to making lives better 24 hours a day, 7 days a week - not only for the people we support but their loved ones and family members too.Shift Patterns & HoursComplex care packages typically include: Consistent shift patterns with the same client(s)Range of shifts available Monday to Sunday (weekend availability required)Day shifts or night shifts availableShifts typically 8-12 hours depending on packageShifts allocated based on business needs and your availabilityOnce committed to a shift, we need you to complete the full shift reliably Speak to the recruitment team to hear about our current packages and shift patterns.What We OfferCareer Development: Routes Academy programme with specialist complex care trainingClinical skills training including tracheostomy, ventilation, PEG feedingOngoing training and progression opportunities into senior complex care roles Support: Dedicated clinical on-call team available 24/7Regular clinical supervision and competency assessmentsWellbeing and mental health supportWe don't use agency staff - you'll work alongside employed Routes care workers only Rewards: £14.78 per hour (includes holiday pay)Staff referral scheme with generous incentives (up to £250 per referral)Enhanced rates for specialist skills and night shifts What You NeedEssential: The right to work in the UK without needing employer supportValid driving licence to drive clients car At least 6 months paid care experience in the UK, ideally with complex care experienceReliable, compassionate, and committed to delivering excellent clinical careWillingness to complete specialist training in complex care skills Desirable: Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skillsNVQ Level 2 or 3 in Health and Social Care (We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)Ready to Make a Difference?If you're passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we'd love to hear from you.Apply today and speak to our friendly recruitment team about the complex care packages and training available.Routes Healthcare is committed to making lives better through exceptional complex care services.

Maintenance Engineer Location: Middlesbrough, North Yorkshire Salary: £49,904.80 + overtime (£1,000–... Maintenance Engineer Location: Middlesbrough, North Yorkshire Salary: £49,904.80 + overtime (£1,000–£2,000 on average) Hours: 42 per week, 2 days / 2 nights rotating shift patternWe are seeking a skilled and motivated Multi-Skilled Maintenance Engineer to join a busy  site. This is a hands-on role, ideal for an engineer with strong mechanical and electrical knowledge, looking to work within a highly automated environment.Key Responsibilities: Carry out planned preventative maintenance (PPM) in line with schedules. Respond quickly to breakdowns, completing repairs within agreed timeframes. Fault-find and rectify issues across conveyors, cranes, and automated sortation systems. Support re-engineering and improvement projects, driving a culture of reliability and efficiency. Work independently with minimal supervision while ensuring Health & Safety standards are upheld. Maintain accurate electronic work records and time sheets. Skills & Experience Required: Recognised engineering qualification (electrical or mechanical). Multi-skilled background (electrical or mechanical bias considered, e.g. 70/30 split). Experience working with bearings, belts, chains, and automated machinery. Previous industrial, distribution, manufacturing, or forces background is highly desirable. Strong fault-finding skills with the ability to work in a fast-paced environment. What’s on Offer: Competitive salary with regular overtime opportunities. 22 days holiday plus bank holidays. Standard company pension. Permanent, full-time position with excellent job security. If you’re a proactive engineer looking for a new challenge in a modern, automated environment, apply today to find out more.

SHE Manager| North East | Permanent | £55,000 - £65,000 Plus Package |An exciting opportunity has ar... SHE Manager| North East | Permanent | £55,000 - £65,000 Plus Package |An exciting opportunity has arisen for a Health & Safety professional to join a business and support their Health & Safety team across multiple commercial build projects in the North East. The business is seeking an individual who can come in and hit the ground running. The business is on an exciting path over the next few years and this is a great opportunity for someone to come on board and be a part of that.The role: To support the development of a strong Health and Safety focused culture across the projects and promote good safety behavioursTo be an expert in Health and Safety legislation and best practice to assist with compliance and continuous improvementTo support the development of measurement systems to ensure that Health and Safety performance are accurately monitoredTo liaise with employees, subcontractors and suppliers on Health and Safety matters as requiredUndertake and coordinate site inspections and audits as requiredTo promote company values in all dealings with other employees, clients, subcontractors and other external contacts The Candidate: NEBOSH General or Construction CertificateConstruction related enviornment experience Vacancy Contact: Louie Covello | louie.covello@shirleyparsons.com