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Date Posted
Liverpool , North West
permanent, full-time
£24,781 per annum

We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquir... We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquiries, and maintain a safe and welcoming station environment.Customer Service Benefits  Strong pension schemesExcellent job stabilityCareer progression opportunitiesIndustry-recognised trainingInclusive and diverse workplace cultureFree or discounted travel across eligible rail routes (role dependent) Full training will be provided to prepare you for this role. Customer Service Pay:   Salaries starting from £24,781.Customer Service Role:  Support passengers by assisting with journey planning, ticketing, and railcards.Delivering updates on train times and service disruptions, and handling enquiries or complaints professionally.Managing ticket sales, refunds, and compensation claims.Offer assistance to passengers who require extra support and ensure accessibility and excellent customer care.Maintain a clean, safe, and welcoming station environment through routine cleaning, waste management, hazard reporting, and safety checks.

created 5 days ago
Liverpool , North West
permanent, full-time
£12.40 - £12.90 per hour

We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service benefits:  Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service on the bar or floor, including serving drinks, taking and relaying food orders, handling payments, and keeping customer areas clean and welcoming. These roles require energy, enthusiasm, strong communication skills, and the ability to multitask and thrive in a busy environment.Back of House roles focus on food preparation and kitchen support under the direction of the Chef, with opportunities to take on greater responsibility over time. Team members must work well under pressure, communicate effectively, and maintain high hygiene standards. Previous experience is beneficial but not essential for motivated, quick learners. Candidates must be comfortable handling all food types, including meats, with development opportunities available for those passionate about a career in the food industry.Customer Service pay: £12.40 - £12.90 per hour. Additional £1.20 p/h between the hours of 12am-6am

created 3 days ago
Liverpool , North West
permanent, full-time
£24,781 per annum

We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquir... We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquiries, and maintain a safe and welcoming station environment.Customer Service Benefits  Strong pension schemesExcellent job stabilityCareer progression opportunitiesIndustry-recognised trainingInclusive and diverse workplace cultureFree or discounted travel across eligible rail routes (role dependent) Full training will be provided to prepare you for this role. Customer Service Pay:   Salaries starting from £24,781.Customer Service Role:  Support passengers by assisting with journey planning, ticketing, and railcards.Delivering updates on train times and service disruptions, and handling enquiries or complaints professionally.Managing ticket sales, refunds, and compensation claims.Offer assistance to passengers who require extra support and ensure accessibility and excellent customer care.Maintain a clean, safe, and welcoming station environment through routine cleaning, waste management, hazard reporting, and safety checks.

created 1 week ago
Liverpool , North West
permanent, full-time
£12.21 per hour

We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast... We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast-paced role, engaging with a variety of customers and handling a high volume of calls. Whether providing quick updates or addressing challenging queries, every day will bring diverse interactions as you deliver excellent service in a busy environment.Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £12.21 per hour + bonus and benefits.

created 2 weeks ago
Birkenhead , North West
permanent, full-time
£26,000 per annum

Customer Service Planner – BirkenheadEmployment: Full TimeLocation: 12 Tower Quays, Birkenhead, Wirr... Customer Service Planner – BirkenheadEmployment: Full TimeLocation: 12 Tower Quays, Birkenhead, Wirral, CH41 1BPSalary: £26k FTEFull Time:  8:30 to 5 40hr per week.Part Time & ‘part time/term time’ opportunities.DescriptionWe are looking for somebody to join our planning department. Our planning team is based at our head office on the Wirral and is busier than ever booking appointments for our various project teams. Our call handlers use state-of-the-art equipment and software to ensure that our teams operate efficiently and deliver excellent customer service.This is a full-time role within Aqualogic, and we are looking to fill this position quickly. Early applications are encouraged as interviews will commence as soon as possible.Our office is located at Tower Quays with free on-site parking and is a 10-minute walk from Hamilton Square station, also on a main bus route.If you have experience working in a call centre and are looking to move your career forward, this could be the role for you.As water conservation becomes increasingly vital, the projects we work on are ever more essential.This is an exciting opportunity for someone with call centre experience who is looking for a more varied and dynamic role.We require someone with excellent communication skills who can clearly explain a technical service over the phone to people of all ages. Full training will be provided.You will need to be motivated, self-driven, and computer literate.The successful candidate must possess excellent communication skills and be committed to maintaining consistently high-quality standards.Responsibilities Outbound: Contacting customers from a large database to make appointments, including explaining the service being offered, and clustering appointments by postcode.Inbound: Receiving customer calls to request a Water Efficiency audit.Scheduling appointments using our booking system.Liaising with engineers/technicians.Basic administration duties. This list of duties is not exhaustive.Skills Telephone call handling (essential)Basic office administrationMS Office (Word, Excel, Outlook) – EssentialDriving – Not essentialExcellent communication skills with the ability to explain technical services clearly to a wide range of people. Experience Handling inbound calls from members of the publicMaking outbound calls from a list of warm contactsExperience working in a busy office environmentAbility to work on own initiativeOutgoing personality and strong customer service skills    INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

created 1 week ago
Liverpool , North West
permanent, full-time
£12.40 - £12.90 per hour

We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service benefits:  Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service on the bar or floor, including serving drinks, taking and relaying food orders, handling payments, and keeping customer areas clean and welcoming. These roles require energy, enthusiasm, strong communication skills, and the ability to multitask and thrive in a busy environment.Back of House roles focus on food preparation and kitchen support under the direction of the Chef, with opportunities to take on greater responsibility over time. Team members must work well under pressure, communicate effectively, and maintain high hygiene standards. Previous experience is beneficial but not essential for motivated, quick learners. Candidates must be comfortable handling all food types, including meats, with development opportunities available for those passionate about a career in the food industry.Customer Service pay: £12.40 - £12.90 per hour. Additional £1.20 p/h between the hours of 12am-6am

created 5 days ago
Liverpool , North West
permanent, full-time
£12.40 - £12.90 per hour

We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service benefits:  Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service on the bar or floor, including serving drinks, taking and relaying food orders, handling payments, and keeping customer areas clean and welcoming. These roles require energy, enthusiasm, strong communication skills, and the ability to multitask and thrive in a busy environment.Back of House roles focus on food preparation and kitchen support under the direction of the Chef, with opportunities to take on greater responsibility over time. Team members must work well under pressure, communicate effectively, and maintain high hygiene standards. Previous experience is beneficial but not essential for motivated, quick learners. Candidates must be comfortable handling all food types, including meats, with development opportunities available for those passionate about a career in the food industry.Customer Service pay: £12.40 - £12.90 per hour. Additional £1.20 p/h between the hours of 12am-6am

created 1 week ago
Liverpool , North West
permanent, full-time
£12.40 - £12.90 per hour

We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Ba... We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House, Back of House. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.Customer Service Advisor benefits:  Discounted Meal and discounted parking while on shiftsEmployee DiscountsFriends and Family Discount AppAward-winning training, apprenticeships and development programsHealth & Wellbeing Support Training is included to prepare you for this role. Customer Service roles: Front of House roles involve direct customer service on the bar or floor, including serving drinks, taking and relaying food orders, handling payments, and keeping customer areas clean and welcoming. These roles require energy, enthusiasm, strong communication skills, and the ability to multitask and thrive in a busy environment.Back of House roles focus on food preparation and kitchen support under the direction of the Chef, with opportunities to take on greater responsibility over time. Team members must work well under pressure, communicate effectively, and maintain high hygiene standards. Previous experience is beneficial but not essential for motivated, quick learners. Candidates must be comfortable handling all food types, including meats, with development opportunities available for those passionate about a career in the food industry.Customer Service pay: £12.40 - £12.90 per hour. Additional £1.20 p/h between the hours of 12am-6am

created 2 weeks ago