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We’re recruiting for Customer Service Advisors to earn £25,087 per annum. You’ll support customers w... We’re recruiting for Customer Service Advisors to earn £25,087 per annum. You’ll support customers with mobile and broadband services, understanding their needs and providing helpful, effective solutions. Strong communication skills and a positive approach are key.Customer Service Advisor benefits:   Employees receive a 10% employer pension contribution and up to two weeks of paid leave for caregiving.    Financial support includes flexible benefits and parental leave with full and half pay options.  Health and wellbeing benefits include access to online GP services and mental health support.    Employees can access inclusive networks and employee assistance programs for additional support.  Training is included to prepare you for this roleCustomer Service Advisor role:   Sells various EE products and services, including mobile contracts and broadband.    Engages in conversations to understand customer needs and retain clients.    Requires strong communication skills, patience, and a drive for sales targets  Customer Service Advisor pay:  £25,087 per annum - with a pay rise after 6 months in the business

We are recruiting for Customer Service roles earning up to £12.60 per hour. The role involves superv... We are recruiting for Customer Service roles earning up to £12.60 per hour. The role involves supervising and delivering guest activity sessions, ensuring safety, supporting groups throughout their stay, and assisting across departments as required.Customer Service benefits:  Training is included to prepare you for this roleCustomer Service role: As a key team member, you'll be the master of making memories by delivering activities and providing excellent pastoral care. You'll also be the spark that sets off the evening activities extravaganza and serve as the link to the wider centre operation, making sure everything runs smoothly and safely. Take accountability for all guests during structured activity sessions.Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session.Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures.Use equipment in line with training and record any damage or faults. Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement.Communicate regularly with groups throughout their stay to ensure objectives are met.Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments.Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay.Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail.Assist other centres across the PGL estate as required.Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis. Customer Service pay:£12.60 per hour

Join Alcedo Care as a Residential Children’s Support Worker working within our Morecombe Children Re... Join Alcedo Care as a Residential Children’s Support Worker working within our Morecombe Children Residential Home. We have a fantastic opportunity available for Residential Children's Support Workers.Excellent rates of pay of £13.50 per hour, with weekly pay days + holidays + pension! Are you passionate about making a positive difference in young people’s lives? Do you have a caring nature, and desire to support children and young people with emotional and behavioural disorders?Alcedo Care are proudly recognised as a Top 20 Rated Home Care Group for the past six years. You’ll join our amazing team delivering quality care, making a real difference by enriching lives and supporting independence. We’re proud of our strong family values and supportive culture. With over 25 branches across the North of the UK and with the expansion of our Ofsted Registered Children’s Residential homes this is an exciting time to be joining Alcedo Care as a Residential Children’s Support WorkerRoleAs a Residential Children’s Support Worker, you will work with a dedicated team to provide care and support to the children and young people in our homes. Your role is crucial in creating a safe, nurturing, and empowering environment for their positive development. Key responsibilities include: Providing emotional and social support: Building meaningful relationships with the children and encouraging their interaction with peers and adults within the community.Promoting positive life choices and independence: Supporting the children in making positive decisions and achieving levels of independence appropriate to their age and abilities.Daily living support: Assisting the children with their daily living needs in accordance with their care plans such as attending activities/appointments/ education etcDomestic duties: Conducting household tasks and involving the children when appropriate, including planning, shopping, and preparing meals to ensure a varied and balanced diet. What we need: Previous experience of working within a Ofsted Childrens Residential HomeMinimum of NVQ Level 3 in Residential Child Care or prepared to work towardsExperience of working with children / young people – ideally those with EBD needsWe are looking for day staff, working a 24 hour shift pattern inclusive of a sleep in.Driving licence is essentialThe position is subject to satisfactory references and enhanced DBS checks What you get: DBS cost covered by Alcedo CareBank holiday work paid at hourly rate x1.5Ongoing support from senior staffBlue Light Card offering hundreds of discounts after 6 months of service.Free mental wellbeing support available 24/7Fantastic training program including online/practical training. Join Our TeamIf you’re ready to start a rewarding career with a company that truly values its staff, we’d love to hear from you. Our local recruiter is on hand to guide you through the process. Apply today as a Residential Children’s Support Worker and take your first step with Alcedo Care.