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We have an excellent opportunity for a Client Engagement Executivewhere you will play an important r... We have an excellent opportunity for a Client Engagement Executivewhere you will play an important role in driving client engagement and supporting future sales growth.  This is a hybrid position and you will need to be able to attend their office in Doncaster weekly. You will be working for one the UKs leading providers of a Managed Services for the provision of Training. Like any other organisation, it’s the people that make the difference – Are you ready for the challenge?About the roleAs Client Engagement Executive, you will: Take ownership of newly signed Managed Learning Service and other large contractsEnsure a seamless and successful transition from sale to active engagementProactively connect with all relevant stakeholdersEmbed the service within the client organisationDrive meaningful utilisation during the first 3–6 months of the contractAct as the bridge between the client and internal teamsEnsure clarity, confidence, and momentum from day one Key Accountabilities:Influencing SalesPlay a key role in influencing client retention and future sales by driving engagement, uncovering growth opportunities, and demonstrating clear value from the outset.Onboarding Lead:Take immediate ownership of newly signed contracts, initiating structured onboarding plans that introduce the Managed Learning Service clearly and effectively to all relevant stakeholders.Stakeholder Connector:Identify, map and proactively engage key decision-makers, influencers and end users to ensure full awareness of the service, its benefits, and how to access it.Engagement Driver:Maintain regular contact with clients during the initial 3–6 month period, encouraging adoption and addressing any barriers to engagement to ensure the service becomes embedded within the organisation.Relationship Builder:Develop strong, trust-based relationships with client stakeholders, acting as their primary point of contact until the service is fully operational and integrated.Service Champion: Clearly communicate the value, scope and processes of the Managed Learning Service, ensuring clients understand how to maximise its impact within their business.Progress Monitor:Track engagement levels and utilisation, providing updates internally and intervening early where additional support or clarification is required.Transition Facilitator:Ensure a smooth handover to long-term client relationship management team once the client is fully engaged and actively using the service.RewardsThis position of Client Engagement Executiveis a full-time permanent role, with an attractive salary of circa £30,000 to £35,000 per annum plus bonuses, depending on experience with opportunities for progression.The Knowledge & Skills you’ll need for the role of Client Engagement Executive: Client Relationship Expertise: Demonstrable experience in client relationship management, customer success, onboarding or account management within a B2B environment.Proactive Approach: Self-motivated and confident in initiating conversations, building networks and driving engagementStrong Communication Skills: Clear, professional and confident communicator, capable of engaging stakeholders at all levels of an organisationOrganisational Strength: Able to manage multiple client onboarding journeys simultaneously, maintaining structure and attention to detailCommercial Awareness: Understands the importance of client retention, service adoption and long-term value creationLearning Mindset: Appreciates the impact of managed learning solutions and is motivated to help organisations maximise the value of their development initiatives About the CompanyOur client is one the UKs leading providers of a Managed Service provision of Training, where organisations easily source every type of learning solution, including local authorities, metropolitan police service, central government, the NHS and successful private companies.As a comprehensive training provider, they have an outstanding pedigree along with all the necessary accreditation that enable them to deliver value, expertise and enhanced organisational performance.Why them?You’re a fun and friendly person who values good relationships and takes absolute pride in everything you do and you want to be part of their success story – and we’d like to hear from you today!How to ApplyPlease note this role is subject to a DBS check. eRecruitSmart is advertising the role of Client Engagement Executiveon behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

We’re recruiting for Customer Service Advisors to earn £25,087 per annum. You’ll support customers w... We’re recruiting for Customer Service Advisors to earn £25,087 per annum. You’ll support customers with mobile and broadband services, understanding their needs and providing helpful, effective solutions. Strong communication skills and a positive approach are key.Customer Service Advisor benefits:   Employees receive a 10% employer pension contribution and up to two weeks of paid leave for caregiving.    Financial support includes flexible benefits and parental leave with full and half pay options.  Health and wellbeing benefits include access to online GP services and mental health support.    Employees can access inclusive networks and employee assistance programs for additional support.  Training is included to prepare you for this roleCustomer Service Advisor role:   Sells various EE products and services, including mobile contracts and broadband.    Engages in conversations to understand customer needs and retain clients.    Requires strong communication skills, patience, and a drive for sales targets  Customer Service Advisor pay:  £25,087 per annum - with a pay rise after 6 months in the business

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716... We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!Customer Service Advisor benefits:   Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.A furry friend perk – a subscription to Tails for your beloved canine companion.Wellbeing support through free access to services that enhance your mental and physical health.Comprehensive dental plan and priority access to a private GP.Refer a friend incentive – Earn up to £800 for each referral who successfully join the business! Training is included to prepare you for this roleCustomer Service Advisor role:  As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!Examples of the role include: Retention of existing customers or upgrades.Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.Ensure professional call manner and remain knowledgeable on products/services on offer.Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity. Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets. Customer Service Advisor pay:  £25,480 per annum.   Realistic OTE of £716 per month! *Bonus is uncapped with some of our top agents earning thousands!