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An IT Support company has need for an Help Desk Technician. The role focuses on diagnosing and resol... An IT Support company has need for an Help Desk Technician. The role focuses on diagnosing and resolving common technical problems, delivering excellent customer service, and escalating more complex issues when required. This position is ideal for individuals looking to build a career within IT support and technical services.Duties: Act as the first point of contact for IT support queries via phone, email, ticketing systems or remote access toolsDiagnose and resolve common hardware, software, and connectivity issuesProvide troubleshooting support for desktops, laptops, mobile devices, printers and peripheralsSupport users with operating systems, email, cloud applications and basic network issuesLog, track and manage support tickets accurately in line with service level agreements (SLAs) CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careersGreat communication skillsBasic IT knowledge or personal use of technologyStrong attention to detail and record‑keeping skillsWillingness to learn new technologies, systems and processes Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

A branding agency in the East Midlands requires a Marketing Executive Apprentice. You’ll be responsi... A branding agency in the East Midlands requires a Marketing Executive Apprentice. You’ll be responsible for supporting the smooth running of the department, helping us achieve their objectives of growing their brand. This role is suitable for someone new to the industry since all training will be provided, all they require is passion and commitment towards all things marketing.KEY DUTIES Support the Comms Manager with content creation, such as drafting external and internal newsletters, blogs and social media postsMonitor the website, liaising with stakeholders to ensure content is regularly refreshed and up to dateCreate graphics and design using CanvaSupport in-person and virtual events, with admin and logistical supportManage the marketing inbox, responding to clients, research respondents and job seekersMonitor review platforms and respond to reviews with the support of the Comms Manager CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsCreative mindset