Sales Support Admin in Ribbleton, North West

Sales Support Administrator (x 2) - Permanent - Preston (PR2) - £28,000-29,000 per annum

KPI Recruiting are proud to be supporting a reputable company based in the Preson area,   seeking a Sales Support Administrator to join their team on a full-time, permanent basis.

• • Delivered customer support through phone and email, responding promptly to enquiries

  • Advised customers on products, prepared quotations, and resolved technical or usage issues

  • Developed and sustained strong relationships with B2B clients

  • Processed sales orders for bespoke products accurately within the ERP system

  • Managed complex orders involving detailed measurements, including converting imperial units to metric

  • Interpreted customer drawings using CAD software while maintaining an extensive technical product range

  • Oversaw orders from initial placement through to completion, addressing any after-sales queries or complaints

  • Investigated order-related issues such as missing deliveries, liaising with couriers and arranging replacements or refunds when required

  • Coordinated with internal teams to resolve order discrepancies and maintain high levels of customer satisfaction

  • Contributed to team meetings by sharing ideas to enhance sales processes and customer service standards

Working hours between 8:30am and 5:30pm, totalling 37.5 hours per week.

Company Benefits:

• 25 days annual leave plus Bank Holidays

• Performance-based bonus scheme

• Free on-site parking

• Pension plan and health benefits

• Childcare vouchers and cycle-to-work scheme

• Ongoing training and development opportunities

• Employee discounts

• Opportunity to earn additional holiday for 100% attendance

APPLY NOW! or contact the Commercial Team on 01942 597215 / GemmaP@kpir.co.uk

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted

INDCOM