Head Of Operations - New Brand Launch in London, London

London

permanent, full-time

£100,000 per annum

UK working eligibility only.

Working in London, London

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About Hospitality & Catering

Hospitality plays a central role in the UK economy, covering hotels, restaurants, events, and tourism. Careers range from chefs and front-of-house staff to hotel managers and event planners. Employers include independent businesses, large hotel chains, and catering groups. Demand remains high for skilled professionals in customer service and food preparation. Hospitality offers variety, creativity, and people-focused roles, often with flexible working hours and opportunities worldwide. The sector continues to adapt, with sustainability, food innovation, and guest experience shaping future growth.

Head of Operations - New Brand Launch

Location: London

Salary: Up to £100,000 + Bonus

This isn't about maintaining an existing estate.

This is about helping build something from the ground up.

A well-backed hospitality business is preparing to roll out an exciting new restaurant concept and is looking for a Head of Operations to help shape the journey. You'll work closely with the founders and senior leadership team to build the operational foundations, culture, and structure required to scale successfully.

The business already has ambitious plans, but they're looking for someone who can turn those plans into reality - creating an operation that is commercially strong, people-focused, and built to grow.

The Role:

Lead the operational rollout of a new restaurant concept
Build the systems, standards and operating model that will support future growth
Recruit, develop and inspire high-performing management teams
Create a culture that people want to be part of
Oversee new openings from pre-launch through to stabilisation
Drive performance across people, product, service and profitability
Work closely with senior stakeholders to shape the future direction of the brand
Ensure consistency whilst maintaining the personality and energy of a growing business
Take ownership of operational budgets, labour models and commercial performance
Act as the bridge between strategy and execution

The Person:

Currently operating at Head of Operations, Operations Director or Senior Operations Manager level
Strong multi-site restaurant experience within a premium hospitality environment
Proven experience opening and scaling concepts
Commercially astute with a strong understanding of P&L management
Passionate about people development and building strong cultures
Comfortable operating in an entrepreneurial and evolving environment
Hands-on when needed but capable of thinking strategically
Strong communicator who can influence at every level
Energetic, ambitious and excited by growth
Someone who wants to leave their mark on a brand rather than simply manage one

Drop me a note if you’re interested - kate@corecruitment.com