Customer Service Advisor in Newcastle Upon Tyne, North East

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.

Customer Service Advisor benefits:  

• Uncapped commission

Training is included to prepare you for this role

Customer Service Advisor role:  

Working in Mobile Billing

Mobile billing deals with a lot of ‘general’ customer queries but will only ever be related to mobile accounts. As the name suggests, a lot of queries about bills come to this team but the reasons for calls can vary greatly – anything that isn’t tech or sales related usually comes to mobile billing. Mobile billing do deal with a lot of complaints and issues as often, customers are calling to question a bill as they feel they’re paying more than they need to which can be a difficult issue to overcome at times. These advisors will spend a lot of their time asking relevant questions to understand issues, running work flows to find a solution and ensuring our customers issues are resolved fully before the end of the call.

Customer Service Advisor pay:  

£23,504 rising to £24,064 after 8 months employment.

Voceer presents this job opportunity for Postify Limited, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Postify Limited, a reputable recruitment agency known for placing candidates in desirable positions.