Executive Officer in Birmingham, West Midlands

We’re recruiting for Executive officers to earn £27,000 per annum.

Executive Officer Benefits:

• Civil Service pension scheme
• 25–30 days annual leave plus bank holidays
• Career development and training opportunities
• Flexible working arrangements
• Employee wellbeing support

Training is included to prepare you for this role

Executive Officer Role:

You will be working with customers, employers and colleagues through a combination of digital, telephone and face to face contacts on a daily basis. To be successful you will need to demonstrate effective communication skills across a wide range of diverse customers, along with the ability to understand complex information and give explanations to the customer. You will also have the ability to manage difficult situations.

We are looking for someone who has the ability to understand complex information and give clear explanations to the customer. You will have effective communication skills both verbally and in writing to a wide range of diverse customers. This will enable you to coach customers to improve their movement in to work and manage challenging conversations. These strengths will enable you to manage difficult situations where a calm and professional manner is required following Departmental procedures.

You must be able to navigate a range of computer systems to action tasks as well as coach customers to be confident using digital work search tools. You’ll will also be required to handle telephony queries as well as your face to face appointments

Executive Officer Pay:

Starting salary of £27,000 per annum

Voceer presents this job opportunity for Postify Limited, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Postify Limited, a reputable recruitment agency known for placing candidates in desirable positions.